Complain about a product or service

Software Direct

Shirley of Venice, FL September 12, 2009

I have tried to cancel all contact with Software Direct 888-7321991 CA. In April of this year the charges for this "product" were stopped. Now,on my last MasterCard statement,for 10/3/09, I was again charged. What else must I do to severe contact with this company?

Alan of Garnet Valley, PA November 23, 2008

Alan of Garnet Valley PA (11/23/08)
Several years ago a telemarketer contacted me with a proposal to purchase the opportunity to buy software at reduced prices by paying a 9.95 initiation fee. I was not advised that this was an annual fee and did not authorize any additional debits to my credit card. I have since realized that Software Direct has made additional annual debits to my card. These were unauthorized debits and illegal.

Jill of Whitehouse, TX May 15, 2008

Jill of Whitehouse TX (05/15/08)
My credit card gets charged once a year and I don't even know what this is. I can't find a working number. I've cancelled my card because it is charged every year without my permission.

Sharon of Burlington, IA March 16, 2008

Sharon of Burlington IA (03/16/08)
I've read the other complaints about Software Direct. I also was charged the 9.95 plus the 49.95 charge three years ago. This year I just happened to look at my charge card, and there they were again...9.95. My master card has refunded all charges, but I don't have a number to contact them. I'm afraid of how many years they have done this, and I haven't noticed. At my age my memory isn't good enough to keep a close eye on them. If you have never dealt with them...DON'T! The prices are good but not good enough to put up with the hassle.

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