Complain about a product or service

Norton, Symantec

Kris of Mahomet, IL February 22, 2006

Kris of Mahomet IL (02/22/06)

I had 2 rebates submitted to Symantec per the 'advertised special' with Turbo Tax...buy Turbo Tax, submit the other 2 rebates to Symantec and Norton is basically free. HAH! There were 2 rebates, one for 40 and one for 20, both requested the same UPC, I could only send in one, since the box only had one. I made a copy of the UPC with an explanation and sent the original on the other. They have called both of my rebate submissions invalid.

Bobby of Nyc, NY January 24, 2004

Bobby of Nyc NY (01/24/04)
Norton Antivirus no longer provides lifetime free updates. This came as a shock to me because I was used to the idea of lifetime updates with Norton. Now you get 90 days of free updates. Beyond that you must pay a subscription to get them. So why did I have to pay for the software in the first place if I must also pay an additional subscription to get proper use of the product?

This is the equivalent of buying an egg carton without the eggs.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.