Complain about a product or service

McAfee Rebate

Mordecai of Baltimore, MD September 10, 2009

I sent it my rebate form with everything which was asked for including the upd... and weeks go by and they have no record of it and tell me that it must have been misplaced by them and that i should resend everything.

Matthew of San Diego, CA July 26, 2009

I purchased a copy of McAfee Internet Security 2009 with the promise of the 30 mail in rebate. I sent in the rebate well within the promotional period and I never received the rebate. I called Pargo which is the company that is contracted to handle these rebates and they said there was nothing they could do as it is now outside of the offer period. I called McAfee to speak to customer support and they gave me the number for the Pargo customer support. It is impossible to get someone actually from McAfee to address any rebate problems. It appears they wan't to make it such a hassle that people will give up.

Robert of toronto, Canada May 11, 2009

I sent in my rebate months ago and they charged my credit card. They say they have nothing on file pertaining to my creditcard number..how odd? they can't trace me or my credit card but they can sure as hell take my money. I finally spoke to a supervisor and lodged a complaint and now they escalated the issue to their manager. it's a scam number. mcafee rebate is a scam! please do not purchase any of their products.

Jim of McKinney, TX May 9, 2009

Several months ago I purchased McAfee VirusScan Plus 2009. The product was advertised as having two rebates at Office Depot. I submitted both rebates with all the documentation including the original UPC code from the box and the proof of a prior purchase of a McAfee product for the upgrade rebate. I received email stating McAfee had received my rebate paperwork and that I should be receiving my checks in a few weeks. Months have gone by and a check on their rebate site show both rebates as invalid, one for no UPC code and the second for no proof of prior purchase of product for the upgrade. In the response box for the invaladation mail I offered to send a photo copy of the paperwork I had mailed to McAfee but have no response.

Why isn't McAfee being challenged in the courts for this deception and fraud?

Steve of Placentia, CA January 14, 2009

Steve of Placentia CA (01/14/09)
recently i complained about a rebate that was denied since then things have been resolved and i wanted to thank all those who helped me in this matter

Steve of Placentia, CA January 9, 2009

Steve of Placentia CA (01/09/09)
purchaced mcafee total protection 2009 3 user on 12/26/2008 was offered 70 dollar rebate if purchased between 12/17/08 and 12/26/08 sent in all required material for rebate then told invalid purchase date. i have read many other such complaints since i have had this problem.

Ray of Las Vegas, NV January 4, 2009

Ray of Las Vegas NV (01/04/09)
I purchased McAffee Viruscan Plus 3 user for 30.00 rebate from Fryes Electronics online. Submitted all required documentation with valid date receipt. Checking status online from email that they received my submission, It said Denied due to wrong date on receipt . The receipt said 12/12/208 and the rebate offer was valid with purchase until 12/31/2008.

I urge everyone to contact your state attorney general to open an investigation and pursue a class action lawsuit against Mcafee and all others who pull this SCAM. These people only understand lawsuits. Remeber State attorney General and USPS for MAIL FRAUD.

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