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Jacqueline of Bethlehem, PA May 18, 2006
I submitted 2 rebates to e-machine (both 50.00 rebates) items bought through Best Buy. I have been checking on line to see their status since I have not gotten a check and today I called their 1-800 number given to me by Best Buy to check the status that way and it said status INVALID! I did everything I was suppose to do and I do have copies of what I submitted. I then came to your website and see that a LOT of people have submitted the same types of rebates like myself and are having the same problems in getting their rebates back as well. We are talking 100.00 here and I would like to know if there is any way to get my rebate!! This is such a rip-off and I also think that Best Buy should be aware of this and not offer this rebate if there are so many problems!
Charles of Decatur, IL May 14, 2006
In January 2006, I purchased an E-Machine with a rebate from Best Buy that offered a 50 from the manufacturer.
First, emachines told me they didn't receive all my information. Luckily, I had a copy of everything and told them what I had. They asked me to fax it - which I did and received a confirmation that they received it. Now they deny receiving it!
Mary of Fairview, NC May 9, 2006
In Nov. 2005 I purchased an emachine from Best Buy that had 300 in rebates. I have never received a rebate from emachines on the modem.
This company should stop the rip off. It takes time to fill out the forms, cut out the required info, mail it in...all for nothing!
Loren of Brielle, NJ April 23, 2006
On 1/8/06, we purchased an emachine computer from Circuit City in Eatontown, NJ. The computer was purchased with the promise of rebates from emachine of 250 (one 150 rebate and two 50 rebates).
None of these rebates have been paid to date, however, we have received two postcards from emachines stating 1. The serial number was not submitted and 2. An original UPC code was not submitted. I photocopied everything I mailed to emachine and these items were included in my requests. While I haven't heard about the 150 rebate, I'm sure it is only a matter of time before I also receive some sort of postcard on that also.
Attempts to contact emachine have not been successful to date, although I will attempt to continue these efforts for satisfaction. Unfortunately, at this juncture, I have very little faith I will be satisfied. I believe this a bait and switch on behalf of both emachine as well as Circuit City who advertised these computers.
Wayne of Callao, VA April 10, 2006
I believe emachine rebate ads are a bait and switch. I sent rebate forms, jumped through all their hoops and sent in plenty of time BUT now they say it was sent late and they can't send me my 50.00 rebate. This has not just happened to me it's a lot of people. But I sent them so many emails that they couldn't keep up with what they had said. Below are quotes from their emails to me.
"We are not in a position to assist you further with this rebate. Your documents were post marked 01/18/06 and your purchase date is 11/06/05."
" We cannot honor your request without your street address. Your submission was not postmarked within 30 days of the purchase date. >>>>>-Purchase date: 11/26/05 >>>>>-Postmark date: 02/05/06"
"Thank you for your recent inquiry regarding your rebate. We have your purchase date as 11/29/05 and we have your postmark date as 02/05/06"
They can't decide which lie to tell!!!
I purchased the T 33IT Computer desktop with flat CRT Monitor that promised 2, 50.00 rebates and I mailed in my rebates three days after purchase only to find out 9 weeks later that they say that I did not send in my rebate in a timely manner they did not even notify me, I had to call them and tried to email (to no prevail) to fine out that my request for my rebate has been denied. I mailed out all of my rebates except for the two for Best Buy ( where I made my purchases) those I did on line and I received all but one that is still pending and of course the emachine rebates I will never receive.
My purchases were many and I must say that I will never buy from emachines again and I was tempted on returning it to best buy for a full refund for bad customer service, but... the receipt states: Receipt valid for rebate purchases only! Products which have the UPC CODE REMOVED may not be returned for a refund. It is a big scammmmmmmmmmm! I am so disgusted!
I am a disabled veteran and can not afford to be ripped off.
Rebecca of Roanoke, VA April 6, 2006
My situation is liike many others. I purchased computer bundle from Best Buy 12/11/05, mailed all required documentation 12/16/05 for two 50 rebates, received rebate for monitor but they are refusing to pay 50 rebate for tower. I was told to re-submit documents by FAX. I did so on 3/1/06 but the UPC seal was mailed in December and I have no copy. I have made numerous, exhausting calls and always get nowhere.
I do not intend to give up. I complied with the rules and expect my rebate to be honored. If they do not want to pay them, why do they offer them? I will never purchase another Emachine product or deal with Best Buy again, since they choose to do business with a company that cheats customers. How can I resolve this problem?
I had to retire recently and have income of less than 1,000 a month. I purchased the computer system due to the rebates so that I can possibly work from home to help support myself. 50 is not important to Bill Gates and his company, but it is important to me. Please help me! Roberta of Humboldt, TN April 4, 2006
I received a postcard stating I could not get the Christmas emachine rebate because I sent it in too late. I sent in two rebates to emachine on the same day and did receive one back. I went on line to rebates.com and never got a response. I feel that somewhere someone has the rebate in their pocket. Like the emachine company.
Dale of Slc, UT March 29, 2006
I sent in rebate form but didn't receive money back. Said I was late but when sent it at postoffice it wasn't late. I won't buy from them again.
Robert of Rocklin, CA March 26, 2006
I purchased a emachine and monitor plus upgrade vidio card from circuit city about 12/5/05 as a Christmas Gift for my daughter before going in for major back surgery on 12/14/05 they quoted me with mgrs. rebates I said I dont trust them from what others have said about thier rebate practices, they claimed thats not now it was years ago,and besides that these are from the mgr.not them so I completed the deal and now months later they sent me notice I did not return within 30 days, so I'am not entitled to there rebate but rebate was mailed to them with a postage meter stamp Dec.09 2005 prior to my surgery.
Michael of Raleigh, NC March 17, 2006
Purchased eMachines PC & monitor on 11/26/05 from Best Buy. Mailed completed 50 rebate form for monitor on 12/20/06. Received notification of denial for late submission (>30 days) early Feb. '06. Called three times to learn that they recorded the postmark on 1/3/06, yet recorded it as 1/7/06 (IMPOSSIBLE!). They say they're looking into it, but still no resolution (3/17/06).
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