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eMachine Rebates

Russell L Starkey of Normal, IL January 25, 2008

I bought the emachine on 12/03/07 and sent my rebates in on12/07/07. I sent all my rebate papers and receipts and cut the upc code off the box and sent them in. Now they are cheating me out of my rebate. They must have gotten some of my paper or they would not have sent me the postcard. This is the second gateway I have owned. It is really sad they want to beat me out of the rebate when I did what I was told to do.

I will not buy anymore of their products.

Millicent of Decatur, IL July 11, 2007

My 83-year old husband started this journey in May 2006 after he waited 5 months to hear about his rebate. He received the Best Buy rebates, but the E-Machine rebates for the PC and the monitor never came.

First they said no record of rebate request; after faxing it again, they said it would be reprocessed, then they said, unable to locate rebate submission, then our records indicate a valid rebate submission and is being processed. Sorry to post that he died in January 2007 at Age 84 - never having received his E-Machine rebate. He had records of everything sent as required.

Duane of 2256 Merino Ave, IA May 26, 2007

There was a 50 rebate for the monitor and a 50 rebate for the desktop. I mailed in the required forms and UPC codes shortly after the purchase. About a month later I received an email and post card saying what I sent in was not correct. I filled out their web form three different times to try to find out exactly what else I needed to send in but never received a reply or phone call. I also added a comment to call me to get this issue resolved. I did not receive any reply or phone call.

I resent the information they requested a second time and again added a note to call me if the information I sent was not correct. This week I received an email saying the rebate had been rejected because it was received 30 days after the date of purchase.

Peggy of Portland, OR March 3, 2007

 Peggy of Portland OR (03/03/07)

I have had this T2542 for 3 1/2 years. It worked fine until a couple nights ago. When I pushed the power on button trying to turn it on, it lit up, but the fans and the hard drive were not on. I purchased a new power supply and tried it again. The only sound I could hear was the low humming sound from the power supply-the fan on the power supply didn't run either.

Ron of Linden, NJ January 20, 2007

I was lured into purchasing an emachine desktop with the offering of several rebates.  The store where I purchased the desktop helped me fill out form and they even attached the UPC Label to the rebate form so it would be noticed immediately by the rebate center.  All I needed to do was to put it in an envelope, add a stamp and mail, which I did that very same day.

4 weeks later I get a postcard stating the UPC Label was missing from my forms and my rebate denied. I called customer service and I told them what I had done and was repeatedly told "sorry, but denied".

I faxed in all my info - again denied.  I called customer service and was told to go back to the store where I purchased my unit and get a copy of the label. Now I find out the item is a discontinued unit and getting a label is impossible. 

Steve of Olympia, WA January 8, 2007

I didn’t receive my rebate from eMachine and I’ve lost 50.00 because of it.

Michael of Ashland, OR September 30, 2006

Bought an Emachaine computer in May 06. Sent in rebate forms for 300.00. Recieved one rebate check for 150.00. But, nothing from Cannon or the othe rebate from emachines. When I try to call their rebate phone I get stuck in voice jail.

Bonnie of Calgary, OTHER September 29, 2006

Did not receive 50.00 rebate. They sent me a post card several months after the initial mailing of the information asking for miising info. This was sent to them and have not had a response from the company or rebate people. This was instigated with a purchase of an emachine T5010 P4 on January 30, 2006 by my 14 year old son with his own money. 50.00 is a great deal to him.

My son purchased the computer and 50.00 to a 14 year old is a great deal of money and would take a long time to make in the work force that he is eligible for.

Cathy of Bristol, TN August 26, 2006

On May 1st, I purchased an emachine package because of the rebates offered.  A 150 rebate, three 50 rebates, one being from Canon for the printer, all others were offered from eMachines.

The sales person told me send my rebates by certified mail, which I did. After a while, I received emails saying I had NOT sent in the required information, then I received postcards saying I had to resend UPCs for the products and the serial numbers, which I did.

They have sent emails saying that two rebate checks were mailed on 8/23/06 for 50 each. They have said nothing of the 150 rebate and I have not heard from Canon about the 50 for the printer.

Shawn & Denise Griffis of Starke, FL August 24, 2006

Had a mail-in rebate sent in & had no response back on the rebate, which was 150. It's pretty bad when you have rebate & you send off for you should get something back.

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