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Chuck of Columbai SC (04/13/08)
Bought an EMachine T5082 from Best Buy right when Vista came out. Just over a year later (of course) the monitor that came with it now has a very bad blur and everything on the monitor has a shadow to the right of it. I called E Machine to ask about the problems. I may as well have called the desert to ask for water.
They asked me for the date I purchased the machine. I read it to them straight off the receipt and the response I got was that date doesn't coincide with when we released that particular model...Say what? To make a long story short, they wanted me to fax the receipt to them, but the fax number they gave me DOES NOT WORK. This will be my first and last Emachine.
David of Land O Lakes, FL April 11, 2008
David of Land O Lakes FL (04/11/08)
I bought 2 E-machines in Dec. 2004, in June 2006 one of them wouldn't power up anymore.... just dead! Now today in April 2008 my second e-machine just died. Just dead. No power.... nothing. I guess I'm lucky the second one lasted a littler over 3 yrs compared to what I'm reading here. Never again will I buy an e-machine. I've had a Compaq and a HP for 5 years now and never had a problem. I won't even bother calling e-machine tech support.... I know they won't help. What a pile of crap these computers are.
Keith of Franklin, VA March 29, 2008
Keith of Franklin VA (03/29/08)
I bought an Emachines T6420 in March of 2006. I began having problems with the machine some 15 months later. Small problems at first that progressed in to larger ones later. Originally my video would have a blue tint to everything. It would come and go. Very annoying. Later my video problems went from a blue tint to a very white one which made it hard to read anything on the screen. I would have to go in and reset the video brightness to low every time I booted up. This continued for 4 or 5 months. Now my machine will not restart at all and has to be turned on and off 4 or 5 times manually every time to boot up. After it does boot up my video is unstable. The colors are now correct but the video is very jumpy.
Also I cannot run some applications because my CPU usage goes straight to 100% usage and lags the system. During all of this I probably called Emachines support no less than 15 to 20 times. I found out that their support people are in the Philippines. They are completely oblivious to your problem every time you call. They have very little technical expertise and obviously read from a book or pre-generated sheet of processes to try. They are not only useless from a technical help standpoint but will do irreversible damage to your machine from the processes they insist you do.
After many calls to Emachines, I was told on every single occasion to use my restore disk. I did not do so because I was leery of losing information that had taken me several years to collect. I am an entertainer who uses my computer to build websites and design graphics for my musical group as well as others. On my latest attempt to correct my problem with Emachines support I was told to write zeros to my hardrive and start from scratch. With no where left to turn I did so. They assured me this would correct my problem and were very insistent that I do this. It did not fix my problems and I have now lost all of my information.
I have since found out from a friend in the computer business that my motherboard was the problem all along. Emachines told me on many occasions there was no way it was my motherboard. I have since found out from reading many many posts on the web that Emachines motherboards are famous for going bad 15 to 18 months after purchase due to cheaply made boards, underrated power supplies and cooling problems with the case. I believe that Emachines knows and has known this is a problem and continues to sell machines with design flaws. The MS-7202 motherboard is known to fail often and early and Power supplies on almost all emachines are a near 300 watts. This is not enough power for the stock onboard hardware during graphics intensive sessions nor is it anywhere near enough to be able to handle the majority of upgrades they say are available. Also the only Power supply upgrade they offer is a 350 watt supply which will not power 95% of the graphics cards available. Marci of Pinellas Park, FL March 21, 2008
Marci of Pinellas Park FL (03/21/08)
Two years ago, I bought an Emachine t6216 desktop. About a year later I started having problems with it shutting down on its own and coming back on. After that I've changed my power supply like every 2 days to every week. Then my motherboard goes a little after that. So I get a new motherboard installed, and I still have the power supply blowing up every week. I'm tired of buying new and stronger supplies. Why is that happening?
Sherri of Flat Rock, MI March 11, 2008
Sherri of Flat Rock MI (03/11/08)
I purchased an EMachine T6216 2 yrs. ago. Last month things started going wrong. First the video and network card, so I replaced them and then all of a sudden, 1 week later, the power supply and motherboard are toast. This is ridiculous, you know the product is not going to last and we are not rich people who can go out and buy another computer and they definitely do not stand behind their product. A computer should last more than 2 yrs. I have bought EMachines ever since I have had a computer and this is a first time I have had a problem. So now I am sitting here with a piece of JUNK and money down the drain because they won't do anything to fix it and then I find out that even though my computer is 2 yrs old, the motherboard is 4 yrs old and they don't make them anymore. So now what? I can't even get a replacement part for it. I think this is very wrong and I won't be buying another EMachine again.
Madonna of St. Louis, MO March 3, 2008
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