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Rainier of Jersey City, NJ December 10, 2008
Re: Madden 08 / EA Sports:
I have purchased this video game for the Nintendo Wii console. I have experienced many glitches that make this product unplayable. Constant freezing, numerous problems with the gameplay which make playing it impossible. I have researched many complaints about this product on the EZ Sports forums and on Consumer Affairs and I believe the maker of NFL Madden 08 (EA Sports) knowingly sold a defective product, and has refused to reimburse customers for a product they know is unplayble, although they marketed this product as playable.
I have spent over 50.00 on this product and I feel EA Sports and Nintendo have a responsibility to reimburse its customers for a product they know is unplayable.
Victor of Apo Ae, OTHER September 1, 2008
I'm a fateful EA Sports fan until recently. I have a Play station 3 and bought Madden 09. The graphics are amazing. The game play is outstanding too if you can actually finish a game without it freezing all the time. It's not just the Play station 3 that's having this problem; Madden 09 for the Xbox 360 has the same glitch. And I know its not my PS3 thats having problems because all my other games work just fine. How did something like this make it through their testers is beyond me?
The most frustrating thing about this whole mess is that my friends and I each bought the game and were all having the same problem. Three of us own a PS3 and two own a 360. Were stationed in Iraq so it's not like we can just get up and head on down to the nearest Game Stop to return the item. With what little things we do have down hear something like this does wonders for moral for those who do play Madden. We can't believe EA Sports hasn't done something about this. It's their responsibility to do a recall since they put out such a poor quality product like this or at least address the issue rather than ignore the whole thing all together. EA Sports should either fix and exchange the game (Madden 09) or simply give refunds to consumers.
Scott of Groves, TX August 18, 2008
I bought battlefield bad comapany for ps3 and found that online multiplayer games lag so bad that game is not even playable. I registerred game @ EA and asked for tech support, and received an auto responce which was no help. Now they won't let me log on to my EA account to get any more tech support
65.00 for the game
Sean of Grand Forks, ND July 29, 2008
I recently bought a used copy of Tiger Woods PGA Tour 2008. While playing the Tiger Challenge, I encountered freezing while playing the Henrietta Brockway. The game freezes between the 2nd and 3rd hole. I then found out through an internet search that many customers were having this same problem. In fact, so many have this problem (because the game was released in a faulty, non working condition) that EA made a patch available to fix this problem. However, obviously, you need to have an internet connection to download using XBox live.
What about the customers that are unable to download this patch? Well, after wasting a half an hour with customer service (which does not provide a 1-800 number), I was given multiple ridiculous explanations on why it is not their problem. 1) EA claimed that it is required for their product to have XBox live and an internet connection; 2) A patch is needed for an already working game; 3)It is the customers fault for demanding the game. Therefore, product quality is sacrificed in order to get the game out more quickly. Again, their customer service rep named Jordan stated verbatim, it is the customer's fault for demanding the release of a game and thus they could not supply a complete working game. Furthermore, they told me that I would have to take it up with the store that I bought the game from in order to get my money back and it is no longer their problem. EA has lost my business and hopefully others. If you wish to speak with an actual customer service rep, call 650-628-1001. After going through several prompts, say agent and it will transfer. Jordan and Rick were apart of the NCAA 2009 division.
Loss of 40 Clark of Foam Lake, OTHER July 12, 2008
i would like ea sports to make a cfl game because do u know how many canadians would buy it cause it would be the first of its kind they would make 1. lots of ppl happy 2. lots of money
Dan of Queen Creek, AZ July 10, 2008
I have a copy of nascar 09 and I thought that it was a pretty good game until it started freezing on me. After it freezes, I have to delete my profile and start over from the beginning. This has happened to me six times thus far. I have more than 50 friends online that play this paticular game and they ALL have the same issue. If there is someone out there that can help resolve this problem I would greatly appreciate it.
I spent 60 for a game that was obviously not thoroughly tested. I cannot find out how to contact EA about this problem, but from what I have read online, it doesn't sound like EA Sports is taking any responsibility for this problem anyway. They say that EA is blaming the problem on Xbox...I have over 20 Xbox 360 games and Nascar 09 is the only game that freezes up on me...
60 and a bunch of frustration......
Thomas of Holland, NY July 2, 2008
Madden 08 is unplayable. I have been a loyal fan of Madden and purchased every version on a yearly basis since the first game but now they have lost me for good. The franchise mode doesn't allow players attributes to improve through game play in the 08 version, but by practicing between games.
When you go to practice the game freezes up thereby not allowing players to improve at all. this problem renders the franchise mode worthless and also madden 08 altogether. I did call the EA sports customer line once, and the person I spoke to gave me a pre-rehearsed run around pretending that I was the fist person who had complained about the games many problems. He acted like my problem was an isolated incident and that he had never encountered such a problem. No doubt he was being told to say what he said to me but I wasn't born yesterday. EA sports should have valued my business but instead chose to play dumb and alienate me. Not a good way to do business.
I'm out sixty bucks and I'm also upset that I can no longer play Madden anymore. I guess I'll have to try one of the other football games for ps3. Never again EA Sports.
Richard of Cape Coral, FL June 29, 2008
Madden 2008 keeps freezing and locking up the system we have which is WII, purchased in December 2007
Jeff of Virginia Beach, VA May 20, 2008
When I play in franchise mode after 4 sometimes maybe 5 years a team will not sign free agents making them have like 10 people on their whole team
Robert of West Lafayette, IN May 14, 2008
I've purchased three copies of EA Sports Madden 2008 video game for X-Box 360, and none of them work. In fact, I bought the 400 X-Box specifically for this game. The game always freezes either at halftime or at the end, and you end up having to turn it off and you lose the game. I'm disgusted with this thing. And the company is supremely unhelpful in troubleshooting. I cannot get them to respond. They just say look at our message boards. Judging from the complaints on their message boards, I'm hardly the only one having this experience.
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