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Dell Defenders





Dell Computers
Advertising
Credit Card Fraud
Dell Finance
"No-Interest" Offers
Rebates
Restocking Fee
Sales Practices
"Surprise" Loans

Service
Customer Service
Tech Support
30-Day Return Policy
Warranty
Extended Warranty

Products
Laptops
Printers
Plasma TV

Customers
Deployed Military
Small Business Customers
Dell Defenders

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News
Dell To Pay New York $4 Million In Fraud Charges Settlement
Dell Flubs Online Prices
Dell to Pay $3.3 Million to Resolve Deceptive Practice Claims
Judge Rules Dell Deceived Consumers
Dell Closes Sales Kiosks
Wal-Mart To Sell Dell Computers
New York Sues Dell on Consumer Fraud Charges
Dell Breaks Microsoft Stranglehold
Dell Settles Class Action Over Financing Practices
Dell Recalls Notebook Computer Batteries
Chinese Consumers Sue Dell
"Exploding" Dell Laptop Destroys Truck, Imperils Outsdoorsmen
Dell Denies It Knew of Overheating Battery Problem for Years
Dell Cuts Rebate Program Amid Complaints
Seeking Sizzle, Dell Goes Alien
Dell Sales & Earnings Down, Complaints Up
Computer Vendors Charge More For Less Service
Class Action Accuses Dell of Defrauding Customers
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Recalls
Dell Recalls Notebook Computer Batteries
Dell Recalls More Notebook AC Adapters
Dell Recalls Notebook Power Adapters
Analysis
Dell Wins Complaint Derby
To Dell & Back
Dell Talks Back

Laurance, M.D., of San Antonio TX (11/28/04):
I am new to computers. We have had a few bumps in the road. I find Dell has been very fair, good listener, good products. The ladies from India have been wonderful -- intelligent, extremely polite and I wish I could meet them.

I as a novice with computers rate them #1 and I wouldn't consider dealing with any other company. No one asked me to write this letter.

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