Canon Printers

I bought a Canon Pixma MP250 printer. It did ok at first but about 3months after I bought it ,it started acting up and making terrible noises. I talked to someone at Walmart but since it was past 90 day store warranty I had to go through Canon. Its been a battle over and over. They offered me 2 options take it myself to one of their repair places or upgrade through them for abetter one. I should not have to be responsible for a faulty product still under warranty. Whats worse charging u 10 bucks to phone support. In my opinion, Canon hit rock bottom and has lost my support as a consumer.

Canon makes its money on printers from selling the ridiculously high-priced ink supplies. If the printer were free it would still be a rip-off. Buyers beware.

I upgraded my computer to OS X Lion (10.7). My Canon printer didn't function, so I tried finding a new driver. There was none, so I contacted Canon Support. My printer is not that old and a printer I have that is older, Canon MP610, got a Lion driver.

This is the feedback I got:

"Thank you for your inquiry. We value you as a Canon customer and appreciate the opportunity to assist you. We regret to hear that you are experiencing difficulty locating a Macintosh OS X Lion drivers for your SELPHY CP760. Unfortunately, Macintosh OS X 10.7 drivers are not planned for your product. We apologize for the inconvenience this causes you."

We got a Canon Printer MP258 on the 1st of May 2011 from Shakti **. After a few months, the cartridge started having issue and we kept on refilling it. Now there is an issue with the black cartridge ink and we have complained at Canon Customer Care on the 14th of Sept. Till today no one has come for the visit.

I tried to get your representatives to help me and the second representative was more helpful. A piece had popped off my printer, which I was able to fix immediately, but it's not my fault that your product does not work. I bought a Canon product for $9,000 because I thought that it was top of the line. But never again. I will contact everyone I know and they will be advised why I'll put this plastic piece of ** in yard sale. I needed to print something now.

I bought a Canon pixma in 2009, the first one I purchased didn't work, I called Canon and they sent me another 1 and that 1 didn't work either, I called Canon again and they sent me another 1 and that didn't work either, So I called Canon saying I wanted my money back because it is junk and they promised the next 1 would work so I said fine. I then did receive 1 that worked for about 6 months and then I started having problems with the paper jamming but I could occasionally still get it to print after fighting with it. A couple of months ago it just stopped working all together. Canon is the worst for Tech. support and I will never buy a Canon product again, their products are horrible!!!!!!!

Well, the new printer will NOT be a Canon. If they cannot make their printers work with a mainstream operating system, they should not be in that business!!

I purchased a Canon imageCLASS D1120 copy machine from Staples on 9/15/09 and two months later was the start of my problems with this machine. At times the copy comes out with half of the page solid black, three inches next to the black is pin stripes and next to that is fading pin stripes. I've called about this problem 10 times. Twice, Canon sent out a repairman who replaced parts but nothing has fixed the problem. This happened again yesterday and I spent more time on the phone with someone telling to do this or that, but because it won't do the same thing consistently, they won't send out another repairman.

Alexander said there was nothing wrong with the machine. I beg to differ! As I told him, this will happen again and again, just like it has in the past eight months, but Canon refuses to admit this machine has a problem and don't replace it. So, after the warranty expires on 9/15/10. So as far as Canon is concerned, another customer will fade into the sunset and they won't need to deal with them again and I'll be stuck with a copier that continues to be very expensive to operator at the cost of a $160 for a toner cartridge.

I've kept all the bad copies this machine has printed out along with times and dates, and faxed some of the copies to Canon, but nothing I can do gets me another copier. I'm just told that nothing is wrong with the copier. I've never had an experience like this before. I would've purchased the two-year warranty, but it costs $199 for a machine that costs $599.00, too high. I would've wasted my money because the extended warranty is a limited warranty like I have now, and not replacement. Buyer beware! Copier is very frustrating, having to deal with Canon who won't do anything. It's a lemon!

Purchased EOS rebel T1i and Pro9000 Pixma printer to get $400 rebate. I called 6/2/10 to follow up on my rebate and was told to fax all my paperwork. I faxed a copy of the rebate form, Samys Camera's receipt and upc codes for both items. I was told that they did receive my mail and that I should have mailed it certified in order to make any further claims. I told them how can I mail it certified if no one will sign receipt of the mail as its going to a PO box. I was told that bec. of their volume, that they do get their mail delivered which of course a consumer would have no way of knowing.

When I told them that I can't mail it certified bec. its going to a PO Box, I was then told that I waited too long to follow up on it. The rebate form specified must be postmarked by 3/1/10 and received by 3/14 and takes 60 days to process. I called to follow up 6/2/10 and now I waited too long.... Very convenient for them to say that they did not receive my mail since its not certified and just blame it to the post office. I have all the proof that is needed to get the rebate. If Canon knows customer service, this will be a no brainer to honor. I own my own wholesale business since 1994 with warehouse in both California and where they are, Memphis and I will never subject our customer to anything close to this. This rebate is a sham.... I have not even open the printer yet. Only reason I purchased it is because of the $400 rebate which makes the printer a bargain at $99 net cost.

I purchased a Canon MP990 printer through B&H Camera. One of the selling features was the $100 rebate. Having done many rebates in the past and knowing that part of the game for most companies is to make you struggle to receive what is promised, I expected a snag. I was not disappointed. After about three weeks, I got a letter which stated: "The request for your Canon rebate could not be honored because: No PO boxes allowed". I have no idea what their reasoning could be with this statement. I have no deliverable physical address. It is simply an obvious loophole for Canon to attempt to break their promise. Out of principle, I shall employ my legal service and CC the Secretary of State's office as well as the Better Business Bureau. Stay tuned for the results.

Normally that would mean not being to combine 2 Canon discounts which would certainly make sense. However, since Office Depot had already paid for the printer from Canon, whatever they decided to sell it for was not a promo or offer but rather part of their internal pricing plan to clear it out. It was not advertised and only limited to the one remaining one on hand that I bought. Canon, using this very vague wording, decided to count Office Depots discounted price as a promo. I reminded the girl on the phone that that retailers everyday will place an item on sale and then offer a rebate on top of it and that what I paid for it had no bearing on Canon's ability to honor their rebate. They of course refused.

Ive purchased a CANON MP 140 and i'm upset to find out I use more ink costing 29.00 for a colour and 23.00 for a black. That's either a 40 or a 41 as my last printer was a ERICSON costing less for ink and lasting longer. So my complaint is where I was sold a better deal for my MP 140 I was actually sold a machine costing me more in ink cartridges....

We purchased a large format Canon plotter model number iPF710 on April 30, 2008. On the week of June 15, 2009 (1 year & 1.5 months after the installation date) the Print Head began acting up. Numerous head cleanings and nozzle checks were performed with no improvement in plotting. After phoning customer service/tech support we plotted a Status Print which indicated that the Print Head was not passed it life cycle yet still clearly not working correctly.

Even the Sales Manager was surprised to hear that it went so quickly yet still wasn't able to do anything for us. We are very disappointed in this product and its warranty as we had an HP plotter for 8 years prior to purchasing the Canon and only replaced ink cartridges and 1 main belt in the entire time we had it.

This has left our company, a landscape architecture company without the ability to plot large scale concepts and working drawings which we do a far amount of for our clients. Having to send our files out to be plotted has increased our cost and intern increased the cost to out clients.

At any rate on the Cannon I got the message and the printing stopped but being unemployed I told it to continue printing thinking it would run out of ink any moment. Here's the part I find disturbing, since that time I've printed between 30 to 50 pages and am still going strong! The Cannon ip4300 printer is very highly rated which says to me that Cannon did it's homework and did it well. So if it STOPS printing mid page/mid stream and asks for ink why wouldn't you believe it? I have to question how much money this dramatic, and very early warning has put in Cannon's coffers?

In my Canon printer there is some problem. Its printing is not proper, while printing the pages gets stuck inside it and also does not accept the paper and tear it off....

In April of 2005 we purchased a Canon i9100 wide formate printer for our home with the expectation that I would be able to design and print 11 x 17 electrical drawings related to my work.

This spring, our i9100 printer just stopped working. I have never used it to the extent that I had hoped to for my work but it had regular use. I am very disappointed with this failure. This printer was not cheap by any means and did not come close to giving the life expectancy that I believe it should. This printer was also protected by a surge / power strip.

The Canon web site has no provision for contacting the company or registering complaints. This almost makes me wonder if they have a lot of problems and don't want to take responsibility for them.

I just wanted to complain about Canon's decision not to include the USB cable that goes from their printer to the computer. It is an A-B cable, not one usually found in the household. I spent 3 hrs trying to figure out why I kept getting 'Incompatible Device ' on my printer when I had nothing else hooked up. I d/l more printer drivers, updated, everything I could think of and finally called canon and talked to a tech that put me thru another 1/2 hr of trying this and that. Finally she asked me about the cable and it was determined that they had included a cheaper A-A cable that didn't work.

That is when I learned that Canon doesn't include the proper cable with the printer anymore. Nowhere on the box or in the box's hookup instructions is this information offered. We had to buy a cable at Staples for $22.95. Then it worked ! I was so furious to think that I had wasted all that time plus didn't have the info to figure the extra cost into my purchase. I have decided that I will make Epson my next choice for printers. Thank you for allowing me to vent.

3 hrs of frustration. $22.95 additional expense. 1 hr of drive/purchase time

I have bought 3 Canon printers over the past eight years and I am very tired of them acting up. I maintain them very well and as a senior I cannot continue to buy a product that is undependable. My Canon PIXMA ip4000 has quit printing in colour and my service people cannot find anything wrong with the printer or the computer. I was very pleased with the operation of this printer and now I wonder if I shoud continue with Canon products. I use the printer on a limited daily basis for personal use. I only use Canon inks and quality paper that is recommended.I feel this company has let me down and would like to have some input on how I cna stop buying faulty printers.

I purchased a Canon MF4270 printer/copier/scanner/fax in large part because of the $50 rebate through an Office Depot promotion. I sent in the required documents and was declined because they alleged I did not include the UPC code cut from the carton. I sent them a photograph of the carton, clearly showing the UPC code had been cut out. They then requested I send them a copy of the copyright/disclaimer page from the operation guide, which I did. Three weeks later, I received another declination because I had not submitted the UPC code. I can't believe other than Canon's rebate process is a sham.

I'm out $50 that I rightfully deserve. Absent the rebate, I would have purchased a competing brand that I have been pleased with in the past.

Canon Pixma MP150 Error code E3 paper jam and there is no paper jammed.

i bought a canon copier and all in one for my grand daughter at christmas 2007-i was to get a $65 rebate from canon..i sent it in and got a letter from them that i sent in the wrong u.p.s. symbol and i mailed back the one they wanted. i was denied again. i kept copies of all i mailed them but can not get a responce from them and no rebate..what a scam..what can we do? thanks

i was scammed by them for $65 i want what was promised..never again will i buy from canon..

Spent over 1000.00 for two Cannon office machines ;--one broke down w/in the 90 day warranty (Cannon Faxphone L170) and was replaced--The cannon multi function machine MF 6550 at stopped after 14 months-optical scanner slid inside the machine. Made in China plastic junk--both machines.

I am in the process of looking at HP and other light duty office machines to replace both Cannon printers.

i cannot get to UPS. My wife cannot pick the package up. They want us to pay the $10 to have it picked up. This does not count the headaches in setting everything up again.

I went to the Canon website and could not find anything about their recycling programs. (In contrast, there's a link on the home page of the HP website.) I called customer relations and was directed to the website only to find out that my printer cartridges are NO RECYCLABLE. There was no indication of that on the printer or the cartridges when I bought them. I called the customer relations number again to complain and was told that Canon "made a business decision" not to manufacture recyclable ink cartridges. This is a business decision to waste our planet's resources. Businesses are required to take back their electronics and electrical products across the EU, Japan, South Korea and Taiwan. In Germany and other countries, companies must take back their packaging. Shame on Canon!

Long-term damage to the planet as resources are used up and not recycled.

I purchased a Canon Multipass C3000 about 10 months ago. The box had a sticker (added) stating "Windows 98 Ready". In fact, this machine would NOT work with Windows 98 in spite of a new driver CD from Canon, following around 30 hours on the phone at my expense with Canon "Tech Support" and numerous efforts to download drivers on their web site.

I have absolutely NEVER had an experience like this in which the manufacturer had such an uncaring and cavalier attitude. They knew this machine was NOT "Windows 98 Ready", and in fact they were [1] unable to make it "ready" [2] given to displaying no real concern for the fact it wasn't ready.

The outcome was that the retailer took it back and I paid the difference on a C5500 (color scanner added, legitimately "Windows 98 Ready"). Actually, this C5500 performs all functions flawlessly, but pity me and anyone else in the future requiring meaningful support from Canon.

I now take notice all of the "closeout" retailers have Canon C3000,C3500,C5000,C5500 "rehabs" stacked up like cord wood. Sam's Club has new C5500's for around $295. after rebate. Quite a blow to early buyers who paid upwards of $600. My overview of this episode is: potentially satisfactory equipment marketed with ABSOLUTELY no concern for the end user by the manufacturer. The only thing that saved me was a gracious retailer taking back the unusable C3000.

I own a Canon Multi-Pass L6000 Laser Printer that jams when multiple sheets of paper are pulled through during printing. I'm told that others have had this same problem.

This problem is very likely a common occurrence but the Canon Web site has no information. In fact, the "troubleshooting page leads NO Place!

I purchased a Canon BJC-5000 printer on 6/16/99. It kept giving the error message that the printer driver did not initialize; however, it would still print.

The error was annoying and would delay my work from being printed because I had to clear the error each time. Therefore, I downloaded a new printer driver from Canon's homepage. I reinstalled the new printer driver. After I did that the printer would not work at all.

The printer's light would turn orange and stay orange. When I read the manual it indicated a paper jam. There was no paper jammed in the printer.

I emailed tech support. He gave me some suggestions to try and said to call tech support if it did not work. They would discuss my options of returning the printer or replacing it. I tried everything that Dave from my email support had requested. It did not work. I called tech support (I had to pay for this call). They gave me the same suggestions.

I told them that I needed the printer replaced and they transferred me to a automated list of repair centers. I hung up furious that they had blew me off. I called back and got another person who said I had to take it to a repair center and if it still did not work then I could send the printer back for a refurbished printer. The printer quit working less than a week.

I have to pay for the phone calls made to tech support which was useless. I did return the printer where I purchased it for a replacement. The store was very easy to work with and I appreciate their help. Nonetheless, I had purchased the printer out of town, so I lost time and money traveling. I am self employed and time is critical.