AVG Antivirus

I have had AVG antivirus for several years. I was satisfied with the program overall until AVG 2011 was about to expire. Then huge pink windows would appear saying the AVG was about to expire with big red countdown letters, very tacky, and to renew now. But there was no way to close the windows without clicking "Remind me later", which would cause the reminder window to come up again a few minutes later. It basically took over my computer. The "x" in the upper right corner was grayed out, so I couldn't close it. This continually interrupted my work. Finally, I was fed up and purchased a different antivirus program. I had to get the AVG uninstaller program to finally get rid of AVG entirely.

I read some article about free software where this was listed and recommended so I bit and am so sorry I did. AVG has been nothing but a pain in the ** with constant pop ups trying to get me to upgrade and pay money. It would do things I did not want or understand which interfered with the everyday use of my computer, slowing down everything I wanted to do. Then when I tried to uninstall, it will not uninstall and constantly pops up a message to do this or that and to upgrade now. In other words, it is a constant irritant of which I cannot rid myself. If you are thinking about trying this Looney toon program, don't! You will be sorry.

They charged me twice for the same product. I called several times, and I even sent a snapshot of my bank statement. No response and certainly no refund.

It's simple. I spent around $100 on AVG products this year, and they won't be getting a dime in future. The customer service is appalling, and one guy talked to me very slowly and deliberately like I was stupid.

It's very, very frustrating stuff; and its still theft. I decided to just walk and write it off to a bad experience. Friends have other programs that they are happy with.

On 01/18/2012, I purchased the premium version of AVG Antivirus. I have used the free version for a long time. The last month I have had problems with my PC, leading me to believe I needed a more detailed version of the AVG system. After purchasing the new version, I did a scan. The results were the same. I went to Google to find the customer service website and found none. I found a phone number and called India? After arguing for several minutes I let the young man run a diagnostic scan and after one hour was told that I have several viruses and need to let their tech remove them and fix my PC "for the price of $299." I was told that this was not AVG but they worked with AVG and I had the right number. Look, all I want is my money back and to be rid of these rip off companies. Can you help me?

I ordered the 2011 Antivirus for one computer, was charged for two computers. Sent a form email saying so, got a standard reply but no help. I decided that I didn't want any of the programs because of a post onsite that read if this new program crashes your pc. I decided I wanted all of my money back. It has been over two days, I have no email response and there is no department in which to personally contact for refunds, only sales. Much less my money back. The only people I talked to were on live chat. They were not helpful because the company does not allow them customer service, only sales. There seems to be no customer service for this company. I am horribly offended and disappointed in this company. No one individual is at fault they have only the autonomy that they are given by AVG which is nothing as it turns out.

I purchased an anti-virus program from a supplies store on 02/10/10. I tried to install it on 03/10/10. The program was old-dated, and I had to call the support center. They gave me a new serial number, installed the program, and noticed my computers (The program was to be installed in three computers for two years.) started working too slow; some of the programs already in the computers didn't work at all.

I called some of the program companies to re-install the program, and after an hour trying to install the program, they found out that the program for anti-virus (AVG) was interfering with the operating system. I took my computer to a repair shop. The computer engineer said that in fact the anti-virus program was the reason of my computer performance to be too slow and that he also found some virus in the hard drive that went in through the system while having the anti-virus (AVG) when the CD container box has printed that it prevents these viruses to enter in the computer system.

I have talked several times to the support people at AVG, but they had no willingness to accept their product is not effective to work in my computers nor want to return my money back. I have spent at least 10 hours of my time and have lost several job opportunities due to this problem. The program I had and the upgraded new version was for my business; therefore, I was not able to perform my job due to this issue.

AVG Free antivirus has no way for you to connect with them unless you buy their product. I've been trying for 4 days to get the program, but no luck. I'd like to know what to do. They got rid of my McAfee Security so I could do the download, so I'm not protected now! My computer, not a year old yet, is subject to being destroyed.

I bought their 2-year anti-virus program. It kept freezing my computer. On day 33, I wrote to ask for help with it. Their response to me was to uninstall it. So I uninstalled it, and my computer worked fine again. I then wrote to ask for a refund and was told that I was beyond my 30-day return period. I'm out $67 for a program that won't work on my computer.

For years I used AVG and was very happy with it. Then in 2003, my computer got a virus and AVG was unable to remove it. I was forced to reformat the hard drive and lost everything. Since then I've used the free program Avast, which updates itself every day and am extremely happy with it. The result was that I lost all my "oldies songs" I'd had for years that used to be free to download.