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Apple iPod

Apple • Court Has Heard Enough in iPod Earbud Suit • Apple Slashes Prices On Older iPod Models • Lawsuit Alleges Apple Power Adapters Are Faulty • iTunes 7.7.1 Erases Music Libraries • Apple Sued Over 'Millions of Colors' Claim • Japanese Investigate iPod Fires • iTunes Upgrade Hits Sour Note With Users • Apple iPhone Wows MacWorld Audience • Apple Warns Of Virus On Some iPods • How Loud Should Your iPod Be? • Hearing Professionals Praise Apple's New iPod Volume Control • iPod Nano Too Delicate, Suite Charges • Suit Charges iPods Can Damage Hearing • iTunes Includes "iSpy" Feature • Class Action Suit Charges Apple iPod's Screen is Defective • Apple to Settle iPod Battery Suit • iPod Lawsuits Multiply • Apple Bans Talk of Glitch --- • Consumer Complaints

Jack of Sykesville, MD June 3, 2009

My IPOD touch was stolen. It has a unique serial number that could be used to disable the device but Apple will not disable stolen devices. I reported it stolen to Apple and the police but apple will not disable stolen Ipods. I was told by apple the person who stole my ipod could simply call apple tech support and they would reset the device and register it in the criminals name and allow them to use it. So in effect I paid 240 for an ipod that i do not own.

If I bought the device I should have the right to have it disabled if its stolen. If apple will not do this consumers need to be made aware BEFORE they buy an apple product that they have no legal right to it if its stolen or lost. A stolen phone or laptop can be disabled and not be used but apple refuses to do this. If I had known this before hand I would have never bought an apple product. In summary if your ipod is stolen Apple does not care they will not disable it and worse yet they will allow the person who stole it to register it in their name and use it immediately. Consumers need to know about this disturbing business practice!!

Ron of Madison, OH May 29, 2009

I bought AN apple Ipod 4thg 16g Ipo December 2008. after 2 weeks of playing with it the bottom panel of the ipod that protects the connector porter/earphone port came off. The ipod still works fine just not impressed by haveing it look all ugly on the bottom of my ipod. also annoyed that it says 16 gig and only has 15.04 gigs of hard drive space wish computer companies were more honest about the size of hard drives.

Lori of New Braunfels, TX May 29, 2009

Purchased Ipod 2nd generation December 2008 and May 2009 it stops working getting stuck on the grayish white apple and black screen. Everynow and then a circle going around & around will come on and sometimes it will get hot. This Ipod was a gift for our son he has an older Ipod that still works but we thought we were upgrading. We tried fixing over the phone it did not work they said to send it in and we did and they told us water damage. I tried to tell them no way but they would here nohing of it.

My brother in NC hooked it up to his computer when we were in NC and tried to go through all the steps to fix it but nothing. When we called Apple from home and while I was going through all the steps with the girl on the phone it was trying to download the songs off my brothers computer.We explain this to Apple but they still tell us the piece is showing red but the paper they mailed the Ipod back with states pinkish in color.

We bought the Ipod at a Target in New Braunfels, TX where we live and purchased a 3 year extended warranty. we called them first and they told us to call Apple 1st and if they do not fix it call them back (they informed us apple usually is pretty good about it). I did all that and after apple informs us by email they are sending it back not fixed due to liquid damage I call the Extended warranty with Target back tell them the story and they also tell us there is nothing they will do, that they honor what apple states.

Why do they sell warrnties? After doing research on the net this looks like a common problem and the funny thing the people that have dropped their Ipods in water are drying them out and they seem to be working. The people that swear that the Ipod never got wet (but apple tells it different) are the ones that are not working

Kathy of Canfield, OH May 28, 2009

Purchased an Ipod Touch 2nd Generation in December 2008, In April 2009 the hard drive wouldn't boot and the Ipod got extremely hot and wouldn't shut off until the battery ran out. Sent it back to apple for repair or replacement and they are telling me that the litmus paper was changed indicating that it had been immersed in water so they won't repair it.

I had previously purchased an Ipod 6 years ago that had the same exact problems, it took me 3 replacements to find one that didn't exhibit the same problems. I was against purchasing another one, but apple appeals to the younger teenagers who want the product. I asked apple to show me evidence that the litmus paper was discolored because of a liquid spill as they claim, my son said it had not come into contact with any liquid, and how can they guarantee that it wasn't discolored because of the extreme heat that was generated when the ipod wouldn't reboot or run. They were unwilling to talk about this or provide me with the chemicals coated on their litmus paper so that I could test this theory myself.

Carol of Siascsonet, MA May 23, 2009

I purchased a monogramed Ipod Nano 8GB for my mother on mothers day 2008. On May 23, 2009 just shy of two weeks out of warranty the LCD screen went white & beeps twice. Apple said I could repair it for 99 dollars or buy a new one for 129. Wow I can't believe their product service would be so slimy. I will not be purchasing another apple product again.

cieera of edmonton, AB May 12, 2009

Okay, i just got an i-pod from my dad and i need a acconut to put movies on my i-pod and i need a credit card but i am still in junior high and i am trying to find there email it is very fustrating. i cant have free stuff on my i-pod or movies

PAMA of CASA GRANDE, AZ May 8, 2009

Had an Ipod Touch 8gig 2nd Gen. mp3 player for 3 months & the unit froze up and won't turn on. Company refused warranty due to "internal liquid contamination" even though their indicator did not show that. After researching the internet, it seems they tell everyone the same story to get out of honoring the warranty. This is not a cheap product, (229.00) & for it to last 3 months & then have nothing is ridiculous. They need to wake up & realize there is something wrong with this product.

Ferg of Rockaway Park, NY April 27, 2009

I bought my wife an ipod classic just a few months ago, it didn't play this afternoon, 4/27/09. She called tech support by phone and readily the technician solve the problem in a flash - routine. Then what troubles me was my wife was told her tech support had expired already, the free shipping and handling (for warranties) is about to expire and the warranty is only for 1 year. She was told of a one time fee of 59.99 USD that will cover an extended warranty for I dont know how long, etc. So I asked my wife the phone and asked the technician if the ipod hanging up or freezing up is regular (as my wife told me her friends had problems like this also), and I was told, yes, meaning it happens all the time. The technician then made the comparison with the PC, but I told him PCs do multiple tasks, programs or steps at the same time and it is another issue, not Apple's concern.

My complaint now really is not with tech support but with the product itself. If this problem comes with the product (I went to the internet and at consumeraffairs.com read some of the complaints about the product), I think it is Apple's responsibility to fix this and just like any products, automobiles, appliances, etc., there is no set expirations for tech support to fix this, recalls are even done many years after (even toys that are unsafe for children are examples). There must be something done to protect consumers about this. And PC problems like this is worth looking at also (Vista problem with surrogate something not working, but at least, continued patches, etc. are done by microsoft with no expirations, well, at this time with OS that are still with tech support).

vincent of Bronx, NY April 26, 2009

i purchased a Ipod nano 4 months ago and the battery doesn,t charge i,ve made numerous attempts to contact apple i have knowledge of electronics the batteries they are using are either defective or are just cheap

Barbara of Santa Fe, NM April 16, 2009

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