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CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS |
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ZPDI: Charges on Hotel Room Calls |
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I stayed at the Holiday Inn Express in Jacksonville, FL. I used the collect phone service that was suggested on the ad beside the phone. When I got my phone bill, there was a $99 charge from ZPDI on it. One call was $34.28 for 8 minutes!!! This is such a scam by the hotel and the phone service. $99 is a lot of money to someone in my earning bracket. That represents a trip to the dentist for my husband or half of the cost of the new eyeglasses my daughter needs. I wanted to contact you in hopes that more people can be aware of still another way you can be a target for confidence scams. Carol of Easley SC (6/19/01):
I called to report what I thought was an error (1-888-371-0734) and spoke with Shinita. I told her that this was $2.53 per minute. She stated that the total of $60.81 was for the per minute fee as well as several other charges. ... She also stated that my friend should have asked what long distance carrier was being used before she accepted the call. (Excuse me I didn't realize I had to look out for these crooks when on the phone). I asked Shinita how they were getting around the FCC with this. She states the FCC knows. After my conversation with the infamous Shinita, I got on the computer and realize I certainly wasn't the first to get slammed by these crooks. I am hopping mad. I consider myself to be a pretty savvy consumer and it infuriates me that I have been taken by this monster. Meveree of Trenton FL (6/10/01):
Donna of Atchsion KS (6/6/01):
Doug of Chapel Hill NC (4/5/01):
My complaint is the one that is repeated over and over in your website: Why does this company snatch the call without reasonable warning, when I made the call with my BellSouth calling card and PIN number? A reasonable person would expect from past experience that the call would be carried by MCI, our usual carrier. I understand that motels, prisons and other institutions have a special deal with ZPDI. This should be exposed -- widely. I plan to let public utilities reporters at The State and The News & Observer, the newspapers in Columbia, S.C., and Raleigh, N.C., know about this company in hopes that they will go after the story. |
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