PaymentOne

These people gave me a trial and then started charging my phone bill, though unauthorized, for $49.95! I made it clear that I wanted no charges. I have a hard time paying my $11 phone bill as it is. I am having tough times, and am just trying to put food on the table! They refused to remove all charges and keep adding the $9 to my phone bill.

Someone called our number and wanted to verify the phone number and address. While speaking faster than any auctioneer, they slipped in a comment for a charge of $49.95 per month and paperwork would be mailed to us. Oh yes, the charge did start immediately on the phone bill, but the paperwork never reached us. This is a total scam!

PaymentOne charges - My company has been charged over and over in the amount of $43.55. When I call to ask them about it, they say they cannot find my phone number in their system. I have time and time again for them to discontinue whatever service they provide, which they did not. I don't understand why AT&T allows for third party billing. This really needs to stop. I had to discontinue my home service with AT&T for the same reason.

PaymentOne.com is billing $39.95 on my AT&T phone bill without authorization.

I have contacted PaymentOne about their unauthorized charges to my business phone bill. I received a response and they did credit my account for the two months, but they are back on the phone bill and have been for 4 more billing statements, to the tune of $52 a pop. I had no idea they were charging me again after they supposedly dealt with this fraud. I nearly had my business phone shut off due to going over the past amount. Yet, my bill only being $50 a month is always paid. Now, all of a sudden I've got an outstanding balance with late fees due to unauthorized charges. I've had verbal conversations and emails for PaymentOne to stop this. I guess my next route is States Attorney's office. This is wrong.

They offer the service free for 30 days and expect you to call and cancel, which we did. But the sales rep did not want to do it. He kept trying to talk us into keeping the service. We ask him to please cancel, to which he said he would do but he did not. That has been more than 30 days ago. I was charged last month and now this month. Now, I feel I have no choice but to cancel my service, which is for my business. This will cost me money in lost revenue, because I will have to change my number.

Charges were posted to my Verizon account since last July which was not authorized by me. I only had signed up for internet and since July it has been added to my bill. Payment one states that a message was left on my phone to contact them, which is not true. I would have returned the phone call if a message was left that I was being charged for something I did not authorize.

Payment One has been billing me for unauthorized services. They have taken no responsibility for that and have not credited me back for any of the charges. I never authorized them to establish any service nor did I authorize any charges. Because of their charges, I have been sent to collections.

I opened my January bill from AT&T and discovered a $52.95 charge from a company named PaymentOne Corp. I never authorized this company in any way to charge any account, for any services. My previous bill does not have this charge. This is a complete scam. I do not believe that it is fair to the consumer that these companies can at any time, place a charge on any bill they choose, as a third party. If you do not scour your bill monthly, these charges can go on indefinitely. When I contracted with AT&T, I authorized AT&T to bill me for the services that I had chosen. I never authorized them to allow anyone else to use them as a billing service. This is a perfect loophole for both AT&T and the scammers. The consumer has no protection. This needs to stop. If I choose to contract with another company, then I should be billed directly, not on the sly. Please address this with an action that would no longer allow companies to do third party billing.

I at this time have not been able to contact AT&T due to the weekend, but will on Monday AM and will not be paying this charge. It is not my responsibility to contact Paymentone Corp. They did not contact me to authorize any payment and they will get no payment.

I was billed $19.99 plus tax for a so called website through my telephone company CenturyTel. And I never even have been to there website, it's a scam. All I could do is put a third party block with the phone company to block future scams. I would suggest all people put a block on with their phone company.

I noticed an increase of my telephone, internet and satellite bill. I discovered that PaymentOne, Inc has been charging my account since September in the amount of $19.99 on behalf of Extreme Biz Portal. I called the number listed on my phone bill 888-238-5118 and explained that neither my husband nor myself authorized our account to be charged. They apologized and said they would refund two payments and I should receive a check within a couple of weeks.

Our church never authorized charges to our phone bill. I had to call 4 different numbers before I spoke to someone. They said that Roosevelt authorized our charges. There isn't anyone by that name that works here! It's a total scam!

PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies. If you are being billed by PaymentOne and have questions about the charge(s) and are not able to reach our merchant, please contact PaymentOne directly.

Contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or by calling us at 1-866-262-3591, Mondays to Fridays at 8 am to 4:30 pm PST.

Billing calls to AT&T bills for no reasons. Then when you call back, they will not answer the phone. THEY KEEP DOING THIS EVERY MONTH.

When I looked at my phone bill I saw a charge for $34.95. Upon further research, I found out these charges had appeared on my August, September, and October 2010 phone bills. I never authorized these charges and immediately called PaymentOne and they agreed to refund me every charge.

These people have been billing my account. They have no number to be reached and they can continue to bill me because I can't reach them. I think they are connected to Email Bundle who have also billed me $14.95 for months. This is a scam.

I want my money back. They should be charged with theft! I had to pay $160 when my bill is never over $30 a month in order to keep my phone on. I have a daycare. I had to pay it. Money that I didnt have. I want them punished!

Local Connect alias National Business Network alias Payment One (8882968075) billing as a third party through Century Link for services, offered after a free 30 trial that were not approved, and not given my credit card number or any authorization. Local Connect said though, no refund forthcoming, Century Link will not credit me either. They did not tell me I could block 3rd party billing on my account and now holds my account delinquent and in dispute.

I no longer okay with free trials. I stopped that 4 or 5 years ago. This is a scam as evident by Googling, Zipweb, Paymentone, and others. Please help me fight the $500 and $600 of unjust charges and prevent this from happening to others.

The torture of the continual phone calls to get a "free" 30 days makes you succumb. What you don't know is that they bill your phone company a month in advance and your phone company bills you for the previous month. Therefore, once you finally cancel them - which take about 20 minutes - you'll still get another bill. The way to beat them! Contact your carrier (ours is AT&T and they were great) and dispute the charge if you feel it is unfair or deceptive. It is removed from your bill right then. Due to deregulation, our carriers act as a third party billing service. Payment One can come after you to bill you directly, I'm betting on them not doing so. At the least, I will get my laughs knowing that it finally became a two player game.

PaymentOne is continuously billing me for phone services I do not want and never needed. I get higher phone bill rates that I continue to reverse charges via Verizon and I am tired of being taken advantage of!

My September AT&T bill has a charge for $19.95 for Pro Credit Track, Inc. plus tax for a total of $20.85. I did not, at anytime, authorize anyone to put this on my AT&T bill or any charge of any kind to me if I pay my AT&T bill. I will deduct this amount from it if AT&T gives me a bad time and I will hunt for a new phone company. Also, my billing name on my phone bill is FG **. I hope that this will help get rid of this perpetrator. Thank you.

Unauthorized charge on my monthly Verizon phone bill of $15.93. I will not pay.

When I opened my business in March 2010, I was contacted by a phone representative from Access Local LLC who told me that I was selected to receive 30 days of free internet marketing tools and that my website and company phone numbers would be listed on all search engines, etcetera. 30 days later, another representative called and asked if I wanted to continue and I said no. As soon as my April phone bill arrives, there's a $114.40 third party bill from Payment One. I have spoken with a total of 4 Access Local employees, 2 hung up on me. One, Nallyve told me that the bill was clear and gave me a confirmation number. May bill comes and the charge is there. The next representative I spoke to was Jason who when I asked to speak to a supervisor said he was the supervisor and called me a liar and said that I would never be refunded of my money. To make matters worse, no service was ever done for me. This company is not known to the BBB.

I was contacted by a representative claiming that we had been selected to receive 30 days of Free Internet optimization on Google. I agreed to the free 30 days and after that time a representative was going to call back and see if I wanted to continue with their service for a monthly rate of $99. I was also told that I would be receiving information in the mail, which should contain contact numbers for the company as well as a description of the free services I was receiving. I never received a phone call or anything in the mail, but suddenly there is a charge from PaymentOne Corp for $99.95 on my AT&T bill. Now the contact number on my bill leads to a disconnected number.

When I spoke to AT & T they informed me my account had been being charged $19.95 for the past 10 months by a 3rd party biller by the name of PaymentOne Corp also known as Bulldog.com. I am still unclear what services they provide.

I contacted bulldog.com. The first operator readily credited me 3 months worth of charges with no questions asked. I explained I wanted to be credited the full amount of $200, she said I would hagve to speak to a supervisor.

The phone was transferred to Jason who right off accused me of authorizing this account, he lied and insisted my IP address was used and accused me of yelling at him and said he refused to have anyone raise their voice at him and hung up on me when I became frustrated. When I asked him if I could be transferred to another manager, he said he was the ONLY manager at the company. So I called back and spoke to another customer service agent. I told her how unprofessional it was for an agent to hang up on a customer and then she too argued he did not hang up on me. So I asked to speak to a second supervisor which is whn I realized jason had lied about being the ONLY supervisor. The 2nd supervisor also accused me of authorizing these charges, and verified it was my IP account, then said they would not give me creidt. When I became angry, she also hung up on me. I went online and found AT & T lost a law suite in Florida as customers were being billed by bulldog.com without their knowledge, AT & T lost the law suite and had to pay their customers back. There were also hundreds of complaints in the state of California on your web site concerening this same company and the same issue as mine.

I did not authorize AT & T or Bulldog.com to bill me for any services, and I would like a full refund of $200

I have received a charge on my Verizon bill for the past 3 months from CeleEmail MthlyFee for $19.95 plus $.10 state tax. This charge is being placed on my Verizon bill via a company called PaymentOne. When I call PaymentOne's 888 number, it identifies my phone number as the number being billed and automatically forwards me to CeleEmail. Then I have to explain to CeleEmail that I did not request this service. They credit my phone bill for the service but a new charge shows up the next month on my Verizon bill and I have to go through the whole process again. Verizon has put a cramming block on my number but it doesn't seem to work with PaymentOne. If this happens again next month (would be 4th month in a row). I need to take more serious action but I am still uncertain what that action would be.

Discovered a line item on my CenturyTel land line phone bill, for a service neither I nor my wife ordered or approved. The service is called GoGaxer Bus, is some sort of fax utility, billed through PaymentOne. The charge was for $12.95, with tax, fees, and surcharges of $1.11 raising the total to $14.06. We've been billed for this for at least two months, and possibly more. I called PaymentOne, got Florida, was routed to Tijuana Mexico, then back to the US. PaymentOne said they would remove the charge for this month (didn't have the previous month statement at the time of the call).

I then called CenturyTel, told them of this, they flagged the charge to be a credit, and put a block on our line for any further cramming activity like this. What shocks me most of all is that our laws actually allow for this kind of activity to occur in the first place. This creates further economic hardship on our already strained budget, as I am a technical worker and am between work assignments at this time.

Called our store and spoke to one of our PT employees for some info. and next thing I know, we are charged $29.95 for some program that I've not heard of. They will not reverse the charge because they claimed our employee authorized the charge.