It may be a little hard to follow all the tracks left by this company, but one thing's clear: At best, your rebate check may be a little late.
Frances of Snow Camp, NC January 30, 2009
I puchased a new phone through Wirefly and wound up getting a phone from Inphonic. I wasn't happy with the phone, so I called Customer Service. I was told that I could return the phone I wasn't happy with and they would send me a different phone. I was then billed for two phones, and then charged an early termination fee for the one I returned. It's on my credit report.
Michael of Camarillo, CA December 10, 2008
Michael of Camarillo CA (12/10/08) I have been unsuccessfully pursuing getting a rebate for my cellphone purchased from Inphonic via the WireFly website. I purchased the phone on 11/23/05, and had to wait for 18 months of service in good standing with Cingular before being able to send in my rebates totaling 200. I did this prior to my deployment to Afghanistan in June 2007. I have not received any correspondence in that time, and have gotten the run around from multiple phone numbers since returning.
Today (12/10/08) I spoke to someone in the Elevation Depart as a result of calling the Inphonics Rebate Hotline and was told the company went backrupt in Nov 2007. What options are open to me?
Jennifer of Grove City, OH January 8, 2008
Jennifer of Grove City OH (01/08/08) I purchased (2) cell phones from Wirefly on 9/11/2007. I am a single mother and was hesitant about the purchase to start. My deciding factor was when they said that they offered to give me (2) 150 AMEX Gift checks. That was on 9/11/2007, and I keep getting the run around. Boy are they programmed about saying that it is "in PROCESS"! That is what I keep hearing. My latest conversation was on 1/8/2008, and she said it was going to be taken care of and couldn't tell me when. I asked if it would be in 2008; she couldn't even tell me that. I am speechless/shocked at all of the people to whom they have promised various things and scammed. YET THEY ARE STILL SELLING THINGS! Simply unbelievable.
Gina of Huntington Beach, CA November 28, 2007
Gina of Huntington Beach CA (11/28/07) On July 25, 2006 I ordered cell phone service and an inphonic device. One week has passed no cell phone. I called cellular services and spoke to customer service; they showed it as shipped. He was going to trace it and send another one out. Weeks went by; still no telephone. Instead I got the bill. I called both Verizon and Cellular Choice, and after checking and verifying the phone was never activated or used reversed charges--Inphonic still charged 367.34 on my credit card on 8-16-2006 and refused to refund the money.
In addition they sent my file to a collection agency, causing negative rating on my credit. I tried to get the matters resolved by calling several times with no cooperation from any one. I still have not received the phone or used it; they claim someone signed for the phone. No one in the house signed any such thing. I asked them to give me a copy so I could file a theft claim to police dept.; they refuse to send me one.
Denise of Frisco, TX October 16, 2007
Denise of Frisco TX (10/16/07) I ordered a cell phone through Wirefly.com in Dec 15 2006 that included a 50 mail in rebate. I waited the 150 days, mailed in a copy of my bill and paper work on June 29, 2007. Wirefly's website states it takes 4-5 weeks for processing. I checked the status of my rebate at cellphonerebate.com and it shows received and being processed. It has been 4 months since I turned in my paperwork and still no rebate.
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