We received the following response from ILD Teleservices:
We want to help, and explain our services. ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T; and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.
As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. Its a service very similar to what credit card companies provide.
If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at askild@ildmail.com. If you would prefer to call us, please call our hotline at 800-953-7765.
Thank you, and please let us know how we can help.
Ilona Olayan
ILD Teleservices
5000 Sawgrass Village Circle, Suite 30
Ponte Vedra Beach, FL 32082
