IDT Long Distance

IDT
• Long-distance
• Calling cards
---
• Card charges investigated

Margo of Brentwood, TN November 13, 2007

Margo of Brentwood TN (11/13/07)
I bought a 25 dollar International calling card from IDT. It did not work anywhere. I called before leaving the US as it states, to get the numbers that you are to dial for that country. Belgium, France, UK,and Amsterdam--none of them worked! They will not refund my money! Don't buy from them; they are a rip off! It's a Walgreen's international card.

I ended up paying more in credit card calls because the card didn't work .

Rena of Milwaukee, WI September 17, 2007

Rena of Milwaukee WI (09/17/07)
Idt was contacted. I asked to speak to a manager regarding a complaint. They refused. I then asked to leave a message for someone to contact me regarding complaint. They said no.

Damola of Woodbridge, VA April 24, 2007

Damola of Woodbridge, VA (04/24/07)
I think IDT calling cards are absolutely a rip off.

Each time I make a connection to my parents overseas I get charged. I don't even get to speak to them and I still get charged just for the phone ringing. These has been going on with all IDT cards and unfortunately it's the only card out there in the market.

I spend over 50 a month to talk to my parents and 25 out of that 50 buck is a reap off.

Graydon of Susquehanna, PA March 27, 2007

Graydon of Susquehanna PA (03/27/07)

I was an IDT customer for a number of years. In Feb of 2003, notices were sent out by IDT that they were changing their underlying carrier to AT&T, and if anyone got switched to AT&T during the change over and was charged AT&T rates, IDT would credit their account.

When I got my April 2003 bill from my local Phone Co., the AT&T charges were on there. It was 122.99 for long distance calls at AT&T rates. I called IDT and they said to fax the bill and they would take care of it. It was faxed. I got my May 2003 local phone bill and was charged AT&T rates of 201.46, so I called again and same answer, fax the bill and we will take care of it.

I got a letter the first of OCT.2003 and it stated that they were doing everything to get this taken care of. So nothing happened, and I didn't pay my bill to IDT for 128.22. I called my local phone co., and took care of the AT&T charges of 353.64, myself. Now they are trying to collect the 128.22. I do owe IDT the 128.22, and they do owe me the 353.64. If they would credit my account like they said they would, this thing would be over. Instead, I have to spend my time fighting off collectors.

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