I purchased a Blackberry online last September. My card was charged for the full amount of the phone. And then, I received an email saying that my Blackberry has been back ordered. This went on for the next few months with them, offering me a free car charger. I called the number they listed. They never answer. It's just a machine. Try their website. It's always under construction. Someone needs to stop these people.
Consumer Complaints & Reviews


I did not receive my phone because they did not have it in stock. Currently, I am still waiting for it to arrive.

I purchased two Nokia cellphones, "N91," since November 2007. My debit card was charged but I never received my phones. I have made several attempts during the past three years to get my money back or to receive phones of equal or higher value of $800.00. All my inquiries go unanswered, and I am unable to contact them by phone, and they do not respond to my letters. I thought this was an honest and trustworthy business, but it has proven otherwise.

I ordered a Blackberry phone in 11/10 and I paid $94.83 plus shipping. Until today, I have not received my phone. I have been calling no answer, mail box always full.

Last October 29, 2010, I ordered a cell phone and it came up to $189.88. When I was trying to track my order, they didn't let me so I called them and it was an answering machine full of messages. Then I tried to e-mail these guys and the website is under construction. I don't know what that means, all I know is that they got my money and I didn't get my phone. This is not the first time I made business with these guys, but this will be the last.

I placed my order for two phone cases on 12/03/10 and I have not received them as of 01/04/11. I attempted several times to contact them through their website, which proved negative. It cost me $20.00 to find out that I shouldn't have ordered anything from them.

My order no is **.

I ordered a phone and charger on Nov. 24. and never received anything. I tried to cancel order. There's been no response. After finding all the complaints on line, I let the credit card company handle it. I went to Cellular Emporium, and am happy with my new phone and accessories.

I ordered a BlackBerry phone on 10/10/10. I paid $107.90 but I never received my phone. I have been calling them. I sent them a letter. I tried emailing them as well, but up to this day, I have not heard from them. I am not giving up. They won't rob me.

I ordered a cell phone on May 2010 with express shipping which was an extra $40 so altogether I am out of $298. They never sent the phone and they won't answer the phone and they won't respond to emails. I am a 19-year-old and I saved my money and they had a note online that the phone was back ordered. Why didn't they say it was in? So I paid the express shipping for it so they never had it to begin with. I'm very angry at how they can keep doing this to people and get away with it. We aren't talking about a foreign country. Shut them down and get our money back, and I do have a bank receipt where they took the money 6 months ago.

Got cell phone cover that looked nothing like the color of one on internet, no responses to 4 emails and 3 phone calls. I did receive product but not as appeared online. $8.95, I feel like I just threw away.

I ordered a BlackBerry 8700 Unlocked GSM cell phone on 23 April 10 and I have never received my phone or a refund back in my account up until now. Whenever I give them a call, they always ask me to leave a message but no one ever calls me back. I also tried sending them emails but I have not received any response. I believe that they are just scamming people and stealing their money from their account. This procedure or process makes me not to trust anything on the computer. And I would be very happy if necessary actions would be taken against these scammers so we can get our refunds back--and for them to be prosecuted.

I purchased a phone via online in December 2008 which was to be delivered before Christmas, it never came. I inquired and was told it was on back order and would come after the 1st of the year 2009. I have tried to call repeatedly and only get an answering machine. Through emails, I spoke with CSR and they told me it would be resolved. Now almost 3 years later, no phone and no refund.

This place, I tried to email them about not receiving my phone I've purchased with a card, but my email cannot go through. I also tried to call them, but it was an answering machine. I told them to return my call, but no one ever did. I guess I might have to go through small claims if nothing is done about the situation.

I ordered three phones in April 2010 and waiting for a whole month for those phones. Never did get them. Got emails saying that they were shipped and then back ordered. I finally canceled my order and asked for a refund and still haven't gotten this refund of $199. What a huge mistake on my part.

I ordered a phone months ago online, and I still don't have a phone. Also, they do not answer the phone. I have asked for my money to be returned, and I am being ignored.

I ordered a cell phone from them on 08/07/2010; it has been 10 days and I have not received it. The company does not answer my phone calls and when I email them, "Kelsie" said that she didn't know what I was talking about since it shows that my item had been shipped. I called USPS with the tracking number and they have no information of the package; I already called my bank and I just have to wait and see what happens.
This phone was for my niece; she had to babysit all summer to get this money to get a new phone and now I am going to have to give her $130 out of my pocket so that she can buy another one. Can somebody do something about this company? I have read complaints about them dated 2007 and they are still in business scamming people.

07/23/2010 - Ordered new unlocked cell phone Motorola Razr V3; 08/02/2010 - Sent "cancel the order e-mail"; 08/10/2010 - After many complains, unreturned calls, received refurbished, stripped down (less memory, slower chip?,limited menu etc) cell phone without Motorola logo cheap clone of previously owned Motorola Razr V3 for $72.83 (promised new unlocked Motorola Razr V3!). Charge made by third party: Hot Cloud Mobil.com, Oxnard, California.

In May 2010, I ordered a plastic case for my Dad's new cell phone, a Samsung 437. I shortly received an email saying that the item was out of stock but would be available soon and I would receive free accessories to compensate me for the delay. I got a few of these emails but then my credit card was charged on the same day that I received another of these updates. That prompted me to contact them since most companies don't charge your account until they ship the merchandise.
After a few assurances and promises of additional accessories, I asked them to cancel the order. I have been speaking to Kelsey at their website. Finally, she said that she would credit my account on June 24 but that it would take 10 to 14 business days. To date, no credit has been issued. I Googled the company today and was linked to **** where I learned that I am not alone in my problem with these people. If you can help me, please let me know!

A few days later I received an email that it was out of stock and they would send a car charger for the inconvenience. Finally on 5-17 I canceled my order and Kelsey confirmed it had been sent to the credit dept. They have $198 of my money. I comment daily to Kelsey and she continually apologizes and tells me it has been sent to the credit dept. I have since filed a complaint with IC3 Internet Complaint Dept. This company is certainly a scam. Anyone that has been taken by Cellular Blowout.com should file a report with IC3 and together we can get them shut down. I was scammed out of $198 plus shipping costs.

I ordered 2 phones from this company over 2 years ago. All emails and phone messages go unanswered. I paid over $200.00 for these phones that they said were out of stock. I believe they are obsolete now.

I ordered cellphone on 05.11.10. They charged my credit card on 05.11.10. I waited for couple of days and then called their customer service to ask why it's taking so long to get my order out. I could not talk to a humen being. The customer service is a voice recorder. I left a message and nobody returned the call. I have been trying to leave messages since then and nothing is happening. I think Federal government should investigate this company because I believe it is a scam.

On May 14, 2010, I placed an order for a Blackberry phone (plus accessories of additional memory card, protective cases and AC/DC adapter/charger). My browser didn't seem to complete the final part of the order, so I used another browser to initiate the order. Sadly, both orders went through and a grand total of $483.54 was deducted from my account. I immediately sent an email explaining my error as asking that the duplicate order be canceled and the $240.77 returned to my account. A "Kelsey" emailed that they would cancel the order and that the money would be refunded in 3-5 days (whereas it only took then seconds to STEAL my payments).
Since 5/21 I have been fruitless in getting any kind of a response from these crooks. If only I have used my usual research to investigate before I threw hard earned money down the toilet. But the one comfort I have is knowing that nothing good will come of their efforts - THEFT, LYING and FRAUD - every thing they touch going forward will surely fail. Going forward they will lose in everything they attempt to gain.
From the complaints I've seen in the past couple days. I guess David B. (if my memory is correct this is the business/corporation owner's name) thinks he cannot be touched - sadly, others who walked in his shoes (ie Bernie M.) can attest that his fall will come. Cannot a class action suit be brought by all those who have been ripped off? Isn't there a way the Federal Trade Commission/Better Business Bureau/ or somebody can have the Cellular Blowout.com (and its affiliate companies) Wildcat Communications, etc. flagged as FRAUD - DO NOT VISIT THE SITE OR PURCHASE ANY LISTED PRODUCTS

Scam artists. I ordered a phone over a month ago for my 75-year old mother. I waited two weeks, never received it then got an email telling me the item was backordered. I tried calling their toll-free numbers and left messages for about another two weeks. They charged my credit card when I placed the order. I'm off to the bank tomorrow to dispute the charge. Still, I haven't heard from anyone there. They charged my credit card for a phone that I didn't receive.

I ordered a cellphone and micro SD memory card on 04.03.10. They charged me on 04.05.10. I waited for a couple of days and then asked them why it's taking so long to get my order out, and if they will not hurry up, I will cancel my order and go somewhere else. They offered me upgraded shipping and free accessory. So I agreed to wait little longer. A week later ,I called them to see what was going on because they didn't give me any updates on order status. They said that the cellphone was out of stock and they were waiting to get it for me. And I was promised that they will ship it next day delivery by Friday. I waited again and nothing happened.
So on 04.19.10, I wrote to customer service that I wanted to cancel my order. They said that it has been canceled and that my information has been sent to refund department. I asked how long will it take to get my money back and I was given time frame of 3-5 business days. Once again, I waited and once again, nothing happened. I called them 8 days later and a guy said that he will send my information to refund department immediately and make sure I get my money back right away. And of course, it was just another lie from them. It has been now 10 days total since I asked them to cancel my order and give me refund. I am done talking to them because it doesn't do anything for me. I called my credit card company and opened dispute on the charge that Cellular Blowout placed. They will work with me to remove this charge. Please, s tay away from Cellular Blowout. They are nothing but a scam!

I purchased a cell phone, did not ring in. It took a while to get an rma from them. I sent it back, and I got another one worked for a week. Then, it has no screen and wouldn't charge the batteries. I e-mailed them again and again, no answer. They sent me some old e-mails and took $5.99 out of my debit card. Still no answer from them. The phone was a Motorola PEBL. What do I do to get some resolve on this matter.
There's no physical damage, but I'm out $69.95 plus $5.99. I would like my money back. It seems like they sell nothing but junk, and they seem not to be honest.

I bought a new cell. Cellular Blowout never sent me an email confirmation with order number. If you don't have an order number, the website will not transmit any customer service inquiries. The toll free numbers are useless to try. They immediately charged my credit card and I still haven't received the product.

I have ordered two cell phones from this company. One was ordered on February 15, and the other on February 18. One was a blackberry model 8700, and the other Blackberry model 8800. Till February 23, the company sent me an email where they said my order was on hold. I told to cancel my two orders. On February 26, they confirmed that my two orders have been cancelled, and they have submitted my request to refund my money.
It has been more than two weeks. I don't have my money. One BlackBerry model 8700 is $97.88, and the other Blackberry 8800 is $149.88. I haven't got my refund. I used a MasterCard. I have called and left messages, but no one answered and returned my calls. I feel I have been ripped off.

I bought two items of accessories for my phone that day, 2 Feb. 2010. I never received them, they charged to me $34.84 but never responds. This company steals from people. They promise a service of quality, all is fraud.

Cellular blowout continues to charge me a $5.99 fee for an unknown reasons. This has happened twice that I'm aware of, in November and then again in February. I've attempted to contact the company by phone but I've received no answer nor have they returned my call. I have also sent them e-mails to no avail.

I placed an order for 3 items. On 1/19/10, I received an email from Kelsey that 2 of the items had been discontinued and she offered to help me find something else. I declined and just asked her to cancel the order on those two items and send me the third item. She agreed on 1/20/10 and said she sent a request to the refund department since they had already charged my card for the full amount for all 3 items. On 1/28/10, I emailed Kelsey asking her for status since I had not received my refund yet and haven't had a response from her as of 2/1/10.
On 1/31/10, Cellular-Blowout sent me an email that my order had been shipped and here was the tracking order. Item #3 was indeed delivered on 1/26/10, 5 days before I received the email saying they had shipped it. The service has been unresponsive and I feel that it was underhanded to have charged my card for 3 items before they had even shipped them, then be so lax in returning my money. Why can they charge us the same day, but takes over 10 days to process a refund?

Cellular Blowout made an unauthorized charge of $5.99 to my credit card late last year. They never returned my phone call and never responded to my e-mail sent through their "contact us" link. My credit card company cancelled the charge after I filed a dispute. Now they have charged me again, on 1/29/10 for the same amount, $5.99, again unauthorized. I have filed another dispute with my credit card company.

Cellular Blowout charged me $5.99 on 12/17/09 - My credit card honored my request and credited me. I purchased nothing. They are charging my credit card when I purchased nothing.

they say; We want you to be 100% satisfied with your purchase at our store. We guarantee all our products are free of defects. I received a used not refurbished phone with an invalid battery (salesman's sample was on the batter.y that did not hold a charge and was full of old numbers in the memory. They do not respond to phone calls and you need to use there internal system to correspond with them. there faqs say they will and won't refund $$. I have sent the phone back and wait to see what they do

On 11/17/09 I ordered a cell phone, RAZR V3 model, from cellular-blowout.com. It says on their site, "Motorola V3 Razr Unlocked GSM Phone Factory inspected and serviced 100% Guaranteed!" In addition to this it is stated "We want you to be 100% satisfied with your purchase at our store. We guarantee all our products are free of defects. " I received the phone on 11/19/09. When I inspected the phone it was obviously used, it was made up of what appears to be parts from at least two different phones since the colors didn't match, and the back of the phone will not close. I immediately went to the website to request a RMA#, return authorization number. There is no way to contact this company other than by contacting them through the website. I filled out their form and requsted a RMA#. The next day I received an email from them with a link to click on. The link didn't work.
I went back to the site and found an area where I could log in. There was a message from them that stated they would like to send me a replacement back for the phone. I responded that I wanted to return the phone. The next day there was a response from them that they don't give refunds and only do exchanges. They refuse to give a refund. I again asked for a RMA# and was refused. I called my credit card company but they said all I could do is file a complaint. Be careful buying anything from them or you could end up with defective merchandise with no recourse to get your money back. I should've researched this company before orderig anything from them. I will be posting complaints like this on as many sites as I can find to warn people of this company's business practices.

on the 3-7-2009 i use my visa card to order 2 cell phone &usb data cables from cellular blowout. i payed for 3 days shipping also. on the 3-16-2009 i got an email for then saying they are unable to ship my order because they are out of that particular type of phone. i send then an email saying to cancell my order & refund my money. on the 23-3-2009 they emailed me saying they cancell my order & will refund me in 2 weeks they also give me this phone number to talk to catlym about my refund. i only got voice mail. i left messages but no one contact me.
on 15-4-2009 i send them an email asking about my money because its been more than 2week & i am not seeing my money in my account. they send me an email say they are unable to refund my money. please advise me on what action i can take to get my money back. patiently awaiting a respose. thank you

I placed the order 3 weeks ago.
Called them a few times,and sent them emails.
I need your help

I purchase a cell phone, and returned it per policy. I was promised a refund in January, and have never received it. The company does not respond to phone, email or online inquiries, and the toll-free number is no longer active. Thank you.
I want my $99 refund.

I placed an internet order for a cell phone on 12/23/2007 (cellularblowout.com). The company charged $100 to my credit card on 12/24/2007. I never received the cell phone, and still to this day have not received the charge back on my credit card.
I've been without a cell phone for over a month. Dishonest company!

Internet order was placed on 11/28/2007. Two of the five items were back bodered. When they finally showed up around 1/15/2008 one of the items was incorrect. They sent me a cell phone cover with a confederate flag design instead of the US flag. I resent this due to the racial overtones of the design. I have tried to contact them five times via phone, they have never returned the call. I have tried to email them more that five times and they have never responded.

I ordered an unlocked cell phone from Cellular-Blowout.com about a month ago. The site says orders are processed in a couple days, and then shipped within a week. I trusted the site because it was secured and supported by Yahoo. I received an email about a week after a I ordered it telling me that the item I selected was back-ordered. The instructions asked for me to select a new item, which I did. So far I have not received any confirmation. I have called multiple times, yet no one is at the phones; there is always an answering machine. I have left messages and sent emails. I have no idea what is going on, yet they charged the money immediately. I have paid them $157 for nothing, and they have not contacted me.

After looking into available cell phones in August of 2007, I decided to order an unlocked Nokia cell phone from Cellular-Blowout.com. In the past I ordered several items, all of which I received satisfactorily from this company. Purchasing an unlocked GSM phone is generally not a problem as long as the frequency of the phone is supported by your network.
My cellular provider operates on a 900 frequency, the phone I ordered was listed as operating on the same frequency. Upon receipt of the phone, I inserted my SIM card and was dismayed to find that I had no service. I took the phone to my service provider who contacted Nokia directly. The Nokia customer service representative with whom my servie provider spoke checked the serial numbers and found that the phone was manufactured and produced for Asian markets. There is no possibility that the phone will work on an American network, yet the Cellular-Blowout webpage has no such disclaimer and says that the phone operates on a 900 network and is simply an unlocked GSM phone.
If there had been any indication that the Nokia would not work with American networks, as an American I obviously would not have purchased it. The phone itself shipped from Wildcat Communications FULLFILLMENT CENTER 29399 AGOURA RD, AGOURA HILLS, CA 91301 United States Of America. I contacted customer service twice and received absolutely no response. The website makes their return policy very clear, but they also do not say anywhere that the phones are produced for Asian markets. If the phone were just not compatible with my network I would not have a problem as I would be able to resell it, but I will not pass along a phone to another American who will not be able to use it, and somehow sending it to Asia is just not feasible. To say this is disappointing is an understatement, particularly as I hope no one else has had this same or similar experience.

Ordered an unlocked cell phone online. Paid $400. Payment was immediately withdrawn from VISA account. Never received cell phone. No reply to emails or voicemails.

Charged my credit card with a purchase that was never completed. Have asked for the false charge to be taken off my credit card statement and was told it would be done by July 2. I waited until the end of today, July 6 and the charge is still on my credit card statement.

I purchased an unlocked GMS cellular phone from Cellular-Blowout.com. The price was very attractive. However, they did not inform the customer that the phone is intended for the Asian market and therefore will text message in Chinese! I was able to resolve that issue, but still can not get the phone to connect to the Internet, and still get many of the prompts in Chinese. The company says that the main purpose of the phone is to make calls and that they cannot take the phone back. They did offer to take a look at the phone to see if they could resolve the remaining technical issues. However, I would be responsible for the freight and there was no guarantee that they could resolve the problems. I have a cell phone which can not perform all of its' intended functions, thus making the phone not suited for the purpose for which I bought it.