|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
Share |
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
|
|
|
Cavalier Telephone |
||||||||||||
|
Reuinald of Falls Church VA (08/30/07) Mary of Ambler, PA February 26, 2007 Mary of Ambler PA (02/26/07) Hoping to save money by choosing a telephone and internet service instead of Verizon, I signed up with Cavalier. I have had nothing but trouble from them including failure to notify Verizon that I was changing to Cavalier despite the fact that Cavalier said they would, waiting all day for a repairman to check the status of my service and not having him show up because "my address wasn't on his map" and finally, after about one week of service I lost my dial tone and therefore, my internet. I have been without telephone and internet service for 5 days with no end in sight. Tina of Pottstown, PA January 16, 2007 Tina of Pottstown PA (01/16/07) I signed up for DSL from Cavalier, hooked it up Jan. 10, 2007 but the next morning my phone said "no line". Using my cell phone I called Cavalier and the lady told me they had taken my phone line down to connect the DSL line and it would be working in a few hours. When I got home at 5:00pm still no phone. Using my cell phone again called and was told it would be on by 7:00pm. Ten minutes till 7:00pm, I called again to be told they don't know why I was told this they would have to send a tech out Monday Jan.15. The next day I called them again about 11:00am and spoke to Kesha and she ordered a Verizon tech to come out to see if they could fix something out side of my apartment. The tech was scheduled for the following day Jan. 13. After that call my DSL was not working. I never saw the tech from Verizon so I am not sure if they even did schedule that. I called Cavalier once again on my cell phone to find out when the tech was coming out because I was told he had to come in side my home. They said after 12:00pm he would be there by 5:30pm. Now six days later we still have no phone. I dread to see my cell phone bill this month. Advertisement
| |||||||||||