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Consumer Affairs


Allegiance Telecom


Consumer Complaints & Reviews

We have been receiving calls 2-3 times a day, 4 or 5 days a week from ** for the past year. I tried a reverse phone number look up and Intellus was unable to give me the information. I know they are in Warren. They call, there is no one on the line or there is music and background noise. I tried calling back, but there is no connection. I will continue until I come up with an answer!

I have received a scam check in the mail, with a phone number of 678-278-9722 listed as a landline with your company. I am a personal banker and have seen way to much of this. You need to be aware that your company information is available with this fraudulent activity. I have notified the bank that the check was drawn on, the US Postal inspectors and the Attorney General as well as my local authorities.

On Nov. 4, 2011, I had my internet service turned off. Almost a month went by and I got a bill for $75 on an unreturned modem. I waited for them to pick up the product. I have gotten three letters from them and I have called three times. Each time I called, I was told they would send some shipping labels so I can send it back. They never get here. Today I got one warning that they would put it on my credit report if not paid. They do not have an office here. I can't go from the east side of my state to return it.

I have received fax tries from 630-596-0424, six (6) times on Jan 6th and three (3) times today, (9 Jan). I have sent back a fax on the 6th of Jan and again today that they have a wrong number but it does no good since they are still trying. I only hook up my fax when I want to send something. They are located in Naperville, IL and you are the carrier. Please contact this person or company and tell them to stop. My cell ending in 1347 is forwarded to my home so I do not know which number they are using.

I received a phone call saying that someone was filing a criminal lawsuit against me and I needed to call this person named Byron **. I did not get a chance to call him before he was calling me. Byron ** told me that I had criminal charges pressed on me for a loan I had gotten online. He then preceded to read a legal affidavit. He said that I owed his client $5,000, and that was not including the amount of money that I received from his client. He said he was an attorney.

When I asked him who was his client, he told me that it was a company named Quick Cash or something, but it was the mother company and it was affiliated with several other small companies. I asked him which one of the small companies I owed money too, he could not tell me. I asked him when did I receive the money, he said he do not know the exact date. I told him if you are an attorney representing this company, then you should know who, what and when. He hung up on me so I called him back and started asking more questions. He started screaming, cussing at me and told me that he was filing a warrant for me, and that the police in my area would be picking me up.

He also knew where I worked and threatened to call my job. He told me not to call him anymore and that he would see me in court. By then, I finally realize that this a scam when I went to ** and looked up the number. It is a business located in Lake Forest, California. I do not know how they get all this information on people, but they do and then they use scare tactics on people to get money out of them. Mr. Byron ** had a foreign accent, he said that he wad with the Federal Legislature of Customer Affairs and Business Regulation of the United States. These people need to be stop.

Calls from 586-283-3000, started in February 2011 and still continue from this number until November 2011. I am on the "Do Not Call List," however, this does not stop person(s) unknown calling from this number. If you try to call the number it does not connect to anyone. I want the calls to stop pursuant to the "Do Not Call List".

I will file a complaint with the FCC and BBB if the calls continue. I doubt if the Michigan Attorney General will do anything, they have not done anything in the past for consumer protection in regards to unwanted phone calls and violations of the "Do Not Call List".

I keep receiving phone calls from this company, stating that there is a legal matter listed under my name and social security number. They will not give me any information and state that I need to call back in, to talk to the lawyer in charge of the lawsuit. When I call back in, I sit on hold and nobody answers the phone. They are calling 7-10 times a day and leaving messages stating that I must call back in. I have contacted my bank because this seems to be a scam of some type, trying to get my social security number.

I keep receiving several calls from this number 586-283-3000. They never talk. But I can hear music or talking in the background. Then, they hang up. If I call them back, the call doesn't go through. I think this is harassment and an attack on my privacy. They can call me, but I can't call them. There would be no reason to call me. I do not have any debt nor do I have past due that I owe. I want this constant harassment to stop. I work nights and I sleep during the day. They are waking me up constantly, and then hanging up. This spells harassment!

I was behind on my cable bill. I had advised a representative on the telephone last week (08/24/11), that I would pay my bill on Friday, (08/26/11). I neglected to pay the bill on that date. An alleged cable technician came to the house today (08/30/11), when my underage sons (age 16), were home and entered the home without my permission. The tech did not ask my son(s) if they were 18 years of age.

He came in the house and took 3 cable boxes and entered three rooms of my home. No agent notified me that a tech would be coming to my home and there was nothing signed or documentation left by the tech indicating he had entered my home to take the cable boxes. One of my sons told me he had asked if his parents were home and my son said that we were not home.

I do not know if this tech took any personal belongings. It is my understanding that cable company regulations prohibit a cable technician from entering a private residence without permission from the owner or the adult person who resides in the home.

Someone from a number registered to this company called my cell telling me they were from some lawfirm and that United States Payday Loans were suing me for an unpaid loan. I told the guy I have no such loans out nor had I EVER taken any loans from that company. He hung up the phone. Which brings me here... I thought it must be some kind of scam, but now, after reading all of these complaints, I'm positive. I'm not sure who to contact, because I doubt the phone company even cares as long as the bills are paid.

Wanted whomever reads this to know the number is 909 503 0684. I am going to call Allegiance Telecom though. If you get a call from this number, you need to contact your bank with the info. My bank told me they'd had several customers call about the same thing and that having the phone number helps. Also told me they hadn't heard THIS one before!!! So far, this is the only call I've received. However, per my bank, my calling in and alerting them to the situation so that they can document it, will make it easier for me to get my money back if these scammers take any from my account.

I got 2 calls from these people. The first asked if my name was Linette Taylor and then they asked for my SSN. I refused to give it to them, then asked them to put me on their DO-NOT-CALL list. He said he would then hung up.

A few hours later, my son answered my cell phone. The man on the phone said that I had 3 charges pending at the State of Ohio's Attorney General's office. My son gave the phone to me and the man read off my name, address and the last 4 numbers of my SSN. He told me that the charges stemmed from an online payday loan, that I took out and never paid back. The charges were Grand Theft by deception, Theft by deception and Fraud. This man even knew my bank's name, not the right one, but close. I told him that I never took out a loan with any online company and asked the name of the company. He side-stepped the question, and reiterated the charges, telling me that he had proof that I had received the loan through bank records. I told him that my bank records would prove that I never received the loan. He asked me to email him my bank records. I told him that I didn't think that that was a good idea, because he had a foreign accent and I wasn't entirely sure that this wasn't a scam. I had to ask him twice to send me a written request for release of information and I would take it to the bank and have them send it to them. He didn't seem to like that idea, but after I repeated this several times, he said that he would send me one.

Afterwards, I reverse checked the phone number and wondered why the Ohio Dept. of Justice would have a California company call me. I believe if I had these charges on me, I'd be in handcuffs and in the Belpre City Jail right now. I've called the Ohio Dept of Justice and left a message and will call them back in the morning.

i receive annoying phone calls 2 to 7 times a day. when i answer it indicated to put my password in. have no idea who this is..i am afraid they are access my privacy, always after my voice mail. i have had enough stress from these annoying phone calls. never had an account with this company.

They were trying to reach my daughter in the beginning, she did not have a cell phone and that was okay. But after she had gotten a cell phone, they would call about once a day, still to our number. Even after they had her number, they would still call our home. If they could not contact her, they would call us. Calling several times a day. My daughter said that they even have called 7 and 8 times in an hour. She had just made a payment to them less than two weeks ago. It has gotten so bad that I have threatened to sue them, but they will not stop.

This guy named Mr. Smith has been calling me everyday for 24 hours a day leaving no message if i don't pick up saying I owe $975.00 for some loan company and he wants the money now! He calls Monday through Sunday and I'm getting tired of it! I told him to send me information about this problem and that I will take care of it if it was true! He wanted me to pay him money now and then write a letter to the company i owe and tell them I will give them the rest on a certain date! I am tired of these calls and want this broken-English person to stop calling my house!

I get consistent and frequent calls weekly. If you answer, no one speaks, and if you don't, they do not leave a message. It has been happening for months. I have blocked my cell phone from getting advertisements but this hasn't seemed to stop them.

Very poor service from the beginning that was over 2yrs ago! They even blamed President Obama for poor signal quality!

On 3/31/10 a repair tech (Russell) to replace the box, he almost dropped my TV on the floor, installed the box, did not check to see if it was working and he left. I called CS and told them what happened and also the box was not working, they told me that the tech (Russell) would come back and repair the problem, I told them I didn't want him back in my home because he was careless with my TV and installation, CS insisted he would be more careful, he came back in the evening and had to replace the box, I was sitting helping my son with his homework while the cable was being fixed, well Russell left, The cable seemed to be working,

The tech left so fast and he took my Wii gaming system and messed with it, there was controllers on the floor, it was unhooked, the system was laying on its side with the game hanging out half way, My home theater speakers were knocked down, I went to watch a DVD in my player,there was sound but no picture, I had to wait to call CS the next day because by that time they were closed, I called and was very upset, repairman to his boss(Damon), his boss called me and I told him how Russell treated my electronics and I wanted a different tech to come to my home and hook my Wii back up and figure out why my DVD player was not working,the boss & I played phone tag and when I tried to call the boss back, I was told they had no idea who Damon was, they gave me the run around, finally Damon called me back a different tech came out &realized that Russell had unhooked things he shouldn't have touched, it was a huge mess. That got fixed I thought, My TV does not work properly, the DVD player does not work properly and my Wii game is scratched up. I am very frustrated with customer service not being able to connect me with the supervisor, or I call and tell them who I am and CS hangs up on me.

The supervisor Damon and his employee came back to my home and set up dedicated lines for services, Damon the supervisor told me they would replace my HDMI cable that Russell messed with causing my DVD player not to work properly, I kept calling customer service to know when it would be replaced, finally after weeks of waiting a tech came to my home (BTW didn't come at the time I was promised) The tech replaced the wrong cable and now my TV is completely not working right!! I called Customer service that day to report the problem, I also have been trying to get the "tiling" problem fixed, I called 6 times that day, every time I called they would tell me they would "E-mail" a supervisor to call me back, I also got the same response over a period of 3 days. Did anyone call me back? NO!!!

Then yesterday 6/21/10 a service tech came to my home to review my problems with my TV and my cable. He couldn't seem to fix the problem, told me that he would go and see if it was an area wide problem and would get back with me, have I gotten a phone call yet? The answer is NO!!

Also while the tech was here I let him know the wrong cable was replaced, I told him I wanted it fixed, he then told me he was not sure if it could be that he would contact "Damon" the supervisor, this was after he told me I would have to call customer service, I told him I was getting no where with customer service. I still have not heard from anyone from this company. My cable problem still is not fixed and my TV is still messed up.

I told them I would have my husband hook up everything like it is supposed to be, but we cant do that yet until everything on the cable companies end to fix and replace like it should be.

The cable c0ompany has no problem shutting off service for non payment, but refuse to deliver quality service, also customer service like I stated before is AWFUL! Telling me lie after lie!! and worst yet hanging up on me, or you wait so long on hold then get disconnected and have to wait allover again . I spend more than half of my cellphone minuets dealing with Customer service being on hold, hung up on, disconnected. Also customer service acts like they have no idea what supervisors names are.

I'm very upset and ANGRY that they feel they can get away with such POOR service ALL THE WAY AROUND!!!

They keep calling my cell phone and not leaving messages. When you call the number back, it is a constant busy signal. This is pure harassment and if it doesn't stop I will be filing a police report for stalking!

I keep getting called by 201-** but they do not leave any message. When I try to pick up, there is dead silence. There is no way to reach them back to find out what they want. What is going on? I am this close to reporting them to federal authorities (FBI, FCC, etc.). I insist that something be done about this. I am sure that what they are doing is illegal and I am sick of being harassed by them. Incoming calls debit against my cell minutes. This caused frustration and anxiety over not knowing why the calls come in or what they want.

This person called me at my job and started yelling at me saying I owed this money and I needed to fix it today or he would have me arrested. I couldn't understand him, he then transferred me to another person, this Mark who was cursing at me. I asked him to send me documentation through the mail. At this point he was talking so fast and loud in broken English that I could not get anything out of him. He would not tell me his location or what company he was with. He since then has called my supervisors at work 4 times cussing at them and threatening them.

How do you stop this? I'm afraid I'm gonna get terminated from my job over this. He has been told not to call but still continues to do so. My employers are very angry and telling me to make this person stop calling or I will be reprimanded but I am horrified and embarrassed,. I can't stop these people and all I want is to try to work this out without being cussed and screamed at, and I am not just gonna authorize these people to take money out of my bank account without some proof of legitimacy.

I get numerous calls a day from an individual that traces back to the above number and address. This individual states that I owe them $400 and that I need to pay them now before they take legal action against me. They will not tell me who they are or where they are calling from, they just want to deduct money from my account. Because I refuse to authorize the transaction they threaten and yell at me. They also refuse to send me any correspondence documenting what this $400 was and why I owe it to them. It is a nusiance and needs to stop.

This company called claiming to be a health insurance company! Tried calling to get some more imformation and no one anwser the phone! Called my bank and they took money and have all my personal information....Bank account and SS# I then went to my bank and closed my account!

7-9 times a day this number calls my cell once the voice mail picks up it it dead silence for almost a minutes. this is happening daily over and over again for the last few weeks. each time i am charged my cell phone company.

I get several calls a week from this number. It starts with a recorded message about my credit card and goes on to offer me a lower interest rate.

Prompts me to push 3 to be removed from the calling list. I have done this several times and still get calls. If I push "1". I get a telemarketer who is trying to sign me up for something. As soon as I tell them to remove my number from their call list, they hang up. Then the whole thing starts all over again next time

I get several calls a week from this number. It starts with a recorded message about my credit card and goes on to offer me a lower interest rate. Promps me to push "1". when I do that I get a telemarketer who is trying to sign me up for something. As soon as I tell them to remove my number from their call list, they hang up. Then the whole thing starts all over again next time.

I have been receiving CALLS , MANY. Tonight 5/12/09 at 9:25pm from 954-653-2113 and they only leave a message for us to call back about our "timeshares". We do not answer the phone when it's marked "BLOCKED NAME" So we always get these messages on the machine. We do not have timeshares!! I finally reversed- look up on the computer and see that it's from Allegiance Telecom and so are a lot of other complaints.

This has been going on for months. So when the phone rang again after the first one at 9:25pm tonight, I answered. She said "margaret" I said there is no Margaret here, she said oh really, isn't this (and said my phone number) and I said yes it is, but no Margaret here. Then she said well do you have timeshares? I said no I don't and she hung up. She had "very bad English" and I don't believe she was from the US.

Today 4/15/09-This comapny has been calling & hanging up since 7:30 am my time...non-stop every 15 minutes

I began receiveing calls from this number and I let it go to voice mail as I did not know this number. Today I attempted to call them back becasue they keep calling. When you call back it takes a long time to ring and when it does the message says you have reached a disconnected number. In looking at all these complaints on this site I did notice a couple of people mentioned looking into grant information. I also did that and I only agreed to the $1.95 charge for the CD of information to be sent to me.

The person on the phone sounded like he was form India and he was very agressive about me accepting other offer and he would yell over me. I finally yelled at him to listen to me I only agree to the $1.95 information and nothing else and I ask him to confirm he understood that and he said yes. Then I look at my checking account and I had be debited and additional $7.95 and $39.95 by MYGRANTSITENET 87749 LAS VEGAS NV.

I called to get my money back and again the person was yelling over me and saying you were charged the $39.95 for the information. I told her I absolutely made it clear I wanted nothing but the $1.95 information that was offered. After arguing and threatening with reporting them to all the agencies I was refunded. It seems like a scam is going on here and they may be tied together. I like everyone else are worried what they might be able to do with the information they have. The calls from Allsgiance Telecom started after I dealt with the Grant people. I hope there is some way to put and end to this. It is very annoying and troubling as you cannot be sure what may come next.

My business line rang and when I answered, a gentlemen asked me if I was Merchel who social security number was (he stated my entire SSN). He wanted me to confirm if the information quote was correct, which I would not. I asked him who he was and he responded, I could call back to 213-995-3027. When I contacted this number, I just get an answer machine. I just want to know who this company or person is that knows MY ENTIRE SOCIAL SECURITY NUMBER!!!!!

I have been receiving calls at least once or twice per day for the last month from a phone number that comes in on my caller ID as Michigan Call. Each time it is a hang up phone call. I have called the number back and am always told that the call cannot be completed as dialed. I attempted to do a reverse phone number search on the phone number and was informed (after spending $4.95) that it was a non-working number serviced by Allegiance Telecom. When I attempt to contact Allegiance Telecom at the above number, I receive no answer and there is no answering machine or voice mail available.

After reading other complaints with regards to this company; I am very concerned about what my next phone bill will show. In addition to this I am constantly being forced to answer what I call crank calls from this number. Since we are a foster home, we are required to maintain a land-line phone and answer that phone when we are available. This puts us in the very precarious position of possibly being subjected to whatever scam this company is perpetrating.

I get calls from this number constantly. I answer, and no one is there. I call back, and the number is no longer in service. I wonder how they got my number...its kind of creepy. I have them saved in my phone as A@@hole so I know its them calling. What kind of ponzi scheme are these jokers running? They have a cheesy generic website with all kinds of phony-baloney business type pictures copied and pasted everywhere with slogans like "business solutions" and "working smarter for you". Might as well be one of those sites that says "what you need, when you need it".

I keep getting a call which says it is from Fax General (owned by Allegiance Telecom). There is no one there and if you call that number you get a message that it is not in service! This is happening 4 to 8 times day! Who are these people? What are they trying to do? How can I (we) stop them?

Keep answering a phone for no reason. A big and useful bother.

While checking my mail I recieved my house phone bill. Normally the bill is on $20.00 five for the basic home phone and $15.00 for my Internet Account. While walking up the stairs I noticed a charge of $795.49 for long distance. I was outraged due to the fact that I didnt have long distance on my phone. I called the phone number the bill claimed I called several times(925) 401-9202. There was a loud screeching sound then automated system came on and it was a internet chat line of some sort.

I called to ATT disputing this amount. After my account being reviewed ATT found it to be no line switching and deemed the calls to be in fact correct. (of course you wouldnt find any line switching once a solid block on my accountwas placed). After speaking with one of the agents at ATT she in fact stated there may have been incorrect dial up applied to my account and the culprit Allegiance Telecom may have hacked into my phone from the computer, although I had asked for a block several times on my account which was irrelevent to the associate at the time. Currently their stating I have to pay this balance although I never dailed the above mentioned number as well as having the block.

Since I have recieved this Bill my Internet was disconnected thereforee I was unable to complete my online classes causing me to drop the class. This bill is damaging to my good name as well as credit. Overall this bill has caused financial as well as emotional damages for me not only as a consumer but as a struggling college student.

I receive at least 8 calls everday from this company.No one ever says anything,They hang up and call right back. When I tried calling the number a automated operator states the number is disconnected.

I work night shift and I can not get any sleep from waking up because these people keep calling and harrassing me.It has interfered with my work performance,and is starting to take a toll on me.I can not turn my ringer off in case of an emergency, my mother is in bad health.

This number keeps calling my cell phone and when I answer there is nobody on it. When I attempt to call back I am prompted to stay on the line for an operator which never comes on. This is becoming quiet annoying and harassing. My phone number is listed on the government DO NOT CALL LIST so why am I receiving these calls. A look up of the number on fonefinder shows the number comes back to listed to Allegiance telecom of New Jersey out of Union City, NJ

When I answered the phone an operator came on and said my credit card has been temporarily suspended and in order to reactivate it I would have to give some information. Then the proceeded to ask me for my credit card number. When I hit 0 for the operator nothing happened. I have no clue who they are. I looked them up on the reverse look up in the white pages and they are in New York, they have servel companies. When I tried to call them back from my cell phone it said the person's voice mail was full and I could not leave a message. Did not give me a name of the company nor the name of the person. I think this is odd considereing I have not used my credit card on line and never do and I still have all of my credit cards. I think this company is a scam and they need to be stopped.

I have been receiving calls on my cell phone. Several times a day, no one answers me and when I call the number back, it isn't in service. There must be something that can be done to stop this business from interrupting so many people's lives. I too am looking for work and need to give my cell phone number for when I am not at home.

I have my phone set to block all calls not on my contacts set in my phone. But the minute I take the block off, the calls start again from this place. What gives? Don't we have rights? My cell phone provider says my only recourse other than the put the block on my phone is to change my cell number. That will be very difficult when I have given my current number to various potential employers, not to mention contacting all my friends and family to have it changed. Please help!

Receiving calls on my cell phone (15 or more a day). Most of the time no one will talk to me, If they do I can't understand any thing they say. Have asked them to stop calling and than they call me even more often. I have no idea why they are calling.

Have to turn my cell phone off when in public area.

My cell phone has rung continuouly today beginning around 11:30 a.m. The number calling is an Allegiance customer; however, when checking the number I'm told it is no longer in service. Please do something to stop this annoyance!


My husband and i are expanding our business. We were looking for grant opportunities online and my husband filled something out... Then the phone calls began. We have received 16 CALLS from the same NJ number in the past 24 HOURS! In the beginning I told them we weren't interested. Then they started calling every 1/2 hour while we were @ work. We told them to take out name and number out of their database... They hung up.

Now even when my kids answer the phone with these people, they just say NOTHING. My kids are FREAKED OUT when the phone rings, thinking it's them. I have done some research, I WILL BE FILING A POLICE REPORT. Then I will follow up with complaints to their police dept. and filing charges with them. I will also do whatever it takes to finish this. I cannot BELIEVE that NO ONE has seen this through to the end.

My customers and staff are suffering due to the fact that I must answer my phone. I have documented proof of the sheer volume of calls received from this company. 16 calls in 24 hours, ALL with date and time. This is a very hard time economically on us all. My customers are the only way I make money. Since I have to stop working in order to answer my phone, my income has dropped.


Receive calls at least once a day from this number. There is no one there when you answer. These calls are made to my cell phone. It triggers my voice mail and my phone beeps to advise me of a message. There is no message.

Constant interuptions whether I am on the phone or not. I consider these to be harrassment. I cannot get the calls to stop.

I went to a work from home website, that was supposed to be free start up. I entered all requested information. Then I started recieving calls from the number above, at first I would answer and not get a response. Shortly there after I finally got a voice from the other end, she proceeded to talk about all the benefits of giving them my creditcard info so that I could be employed by what ever company I chose. At that time I chose to decline the offer.

The next day I get several more calls from the same number again no response upon answering, then I get this very rude csr that decided to tell me that I should be ever so grateful for such an oppurtunity. At which time I requested, maybe not so nicely, that I be removed from their call list. At 9 pm the very same night I got yet another call from the same people. The next day (today) I get yet another call I requested a supervisor, Angelica, answered my call apologized and told me that she would remove my number from the call list.

Since then I have recieved three more calls from that very same number. I have gone beyond being angry. I refuse to change my number, I have two children in school out of state as well as my parents, in the event there is an emergency while I am in the process of getting my number changed and I can't be reached what are they aren't going to loose any sleep. this is unfair to me and my family as well. All I wanted to do was try and make a little extra money in order to take care of my family and in return I have gotten a phone stalker.

The damages are more or less emotional than anything else. I have had to silence my phone and pray that noone calls with a potential job offer or an emergency concerning my children husband or parents.

This is so bad Phone calls start 8:15 every am and continue all day until 9:oo something needs to be done There are so many complaints from people why is this not being looked into ?

I have been receiving 4-5 calls a day from this number. When I first starting receiving the calls I answered and no one was on the other line so I presumed it was a telemarketer. I registered with the do not call list and I am still receiving the calls from this company.

I am presently job searching and spending a lot of time on the phone. When my phone rings it is very aggravating to have the same number appear several times a day and at all hours. Is there anything that can be cone to STOP this.

About 4 weeks ago, I got a call on my cell phone. I didn't recognize the number but I had been in contact with a couple of lenders and thought it would be one of them. Instead, there was silence. I hung up and when I called the number, it, a message said ladies talk and I said do not ever call this number again. Since then, I receive a call from that number every day and sometimes 4 times a day.

I contacted ATT (my cell phone service provider)and they found the number listed with Alligence Telecom Inc. of Hackensack, NJ. That is all they could find, but even that was helpful It is terribly annoying and I too, after reading other recorded complaints, might have to change my phone and/or number.

it is more of an emotional damage, because I don't know what or who it is, the calls won't stop and it is a bit frightening to wonder if they also can get my address for I live alone.

The Allegiance Telecom company is harassing me via the telephone by calling 4 or more times every day-- morning, noon, and night. The person on other end will not say anything no matter how long you wait. Once you hang up they call again at least 2-3 times and say nothing. (This happen in a.m. and starts over in the p.m.) Is it possible to get their address from you? This problem is all over the internet.

I have a hard time getting to sleep these last few months and they're part of the problem with their constant calling at all hours. They wait me up after I finally fall asleep. I have high blood pressure.

Calls started on 9/18/08 Someone on the line asked for Rhonda and I said they had the wrong number but they verified my number. I did not tell them this was the correct number but it was. Since then I've had at least 40-50 calls asking for this person. I spoke with someone on 9/22/08 and he said this must have been Rhondas old phone number. He then proceeded to tell me he was calling about govt grants and began asking me for info.

He got as far as asking me if I was an american citizen then I told him I wasn't interested and I hung up but they keep calling me. They call and hesitate for a minute and then say Rhonda? I'm getting sick and tired of this. How many times do I have to tell them I'm not Rhonda and I dont want to talk to them?

I'm considering having my phone took out or number changed. I know not to give personal info over the phone, but I researched them on the internet and this is obviously a scam and its illegal. I don't want to see poor people getting ripped off by these jerks.

I have been phone calls from this number for about a month. all times of the day and night. When I answer no one is on the line. At one time a foreign speaking person did answer but would not talk to me.

Annoying. Awakened early in the morning.

They are calling me at all hours of the day and night (up until 9:30pm). I have advised these bozos that I am on the National Do Not Call Registry and they evidently don't care as the calls don't stop. They are even harassing me while I'm at work!

It is putting my job in jeopardy as I have asked them to quit calling and they refuse to comply.

For the past two days, I have over 100 calls from Allegiance Telecom, Inc. I want this company to stop these calls immediately.

The calls have resulted to distractions for me on a very sensitive job I do.

Call every hour of the day and now started calling at 10pm, it is annoying, and everytime I call the number back it says it is a non-working number.

While at work my cell is constantly ringing with that number and job performance has decreased. The reason being is that I try to hang up on them.

They have only called me twice, but the first time was on 9/15/08 and I told the woman then to remove my number from their list. She sounded middle Eastern and said her name was Sandra Johnson. She then called me tonight (9/17) at 9:55 my time. It was the same woman, and I told her I had already told her not to call me and that if she called again, I would file charges against her personally.

At this point it is annoying, but it was only a fluke that the phone was so near me when she called else it could have woken up my children.

I was looking into a grant for military and had a out of townfamily problem come up. The first call from them, they were told that I could not deal with them at this time. I have had an average of 20 calls a day for the last month. I have talk to different people and have also told them to not call my number again but it is getting to the point that I may have to fine a lawsuit against them to get them to leave me alone.

I work at a place that I am not suppose to have my phone on but my wife is at home at night by herself and my children live out of town. I have been warned at work about my phone ringing. It rings during the day when I am trying to sleep and it is making me very out of sorts.

Started receiving phone calls 9/13/08 they happen about every 20 mins. I let the phone line off the hook after answering, and the interupt beeping started and I hung up. It stopped for a day. I started getting the calls again 09/15/08.

Harassment of calls at all hours. Loss of sleep, decrease in job awareness due to be tired. Family is on edge, domestic stress.


This company got my cell phone number some how and has been calling me every 10 minutes every day from morning till night. I am disturbed at work, doctor's appointments, and other phone calls are often interrrupted because the phone beeps when I have an incoming call.

I have repeatedly asked them to stop calling me but they refuse. I need to leave my phone on because I have a family member in the hospital very ill.

Someone from this number/company has begun calling my home just this week. They call during the day and evenings and are starting to call late at night. For example they called last night at 10:30pm. I have done an internet search on this particular phone number and there are several complaints.

I have been registered on the Do Not Call list so why would this be happening? Most of the time I hang up on the person and once I spoke with someone. They seemed to have a foreign accent and I could not understand them. Its annoying! And against the law!


I checked out a web site about government grants. When I discovered it was a scam I asked to be taken off any list. Aparently I entered too much information and started receiving calls 8:30am 3 days ago. They have called continuously since then. One time when I amswered I talked to a person and they wanted to give me the info on getting the grant. I then stated to them they have nerve asking for credit card information. They then hung up on me. But the calls haven't stopped. This is rediculous, and from all the complaints on this page I see that 1 I am not alone and 2 there is nothing that can be done. Getting on my nerves doesn't even describe it.

I started to fill out a form for informatoin on Government grants then realized they wanted credit card info I cancelled the procedure. I started getting calls about 12 today. They refuse to take no for an answer. My husband is disabled and I am on a no call list. I did not give them permission to call us. I need to attend school in the am and I am afraid my husband will been called all day.

My nerves are on edge I need to look at my lucent ID every time a call comes in. I almost hung up on a family member. Something should be done regarding this and quickly.

I started getting calls on my cell phone yesterday. They (their computers) call between ever 8 to 25 minutes (every 15 min. on average). I've gotten over 45 calls in 1.5 days from 8/29/08 thru 2 PM 8/30/08. The number is all over the net on telemarketer complaint sites. I did answer twice... once background room noise and the other time nothing. I called the number back three times from my home phone to block the call. Once a busy signal, once nothing, and once a recording saying the call could not be connected.

Other websites have reported the carrier for this number is Allegiance Telecom, Inc. in NJ. I have filed a complaint with the FCC, CT state is useless, there is no assistance at all. I am filing a police report for any further action and to send to the FCC. Through a website I discovered that my phone has a no ringer option for numbers entered into your phonebook. So I've done that and now it just lights up ever 15 minutes. I was going insane yesterday and last night. My wife put my cell phone in another room this morning Sat. Labor day weekend because it was obviously driving her insane starting at 7:57 AM!

It's amazing that we live in a country where the Fed. Govt. can tap your phone and internet with ease without a specific warrant, but a US citizen can't do anything about harassing dialing, even 40 calls a day! This is shameful. New Laws must be passed, and class action suits filed against such companies as Allegiance Telecom, Inc. who profit, by allowing the criminals to use their provider services to break the law!

I have medical anxiety condition. The past two days have been sheer hell. I can't get anything done. If it doesen't stop I'm going to have to pay the fees to break my cell contract and buy three new phones when switching services and numbers (I'm not letting Sprint get off keeping my business of they won't act by at least blocking the calls!). Total estimated cost $1100.

I started receiving calls from this number on my cell phone 2 months ago. Sometimes when I pick up the line goes dead, but other times a foreign person asks for Judith. when I explain this is not Judith they thank me and hang up. I have tried several times to get to speak with someone in charge but I always get hung up on. These calls come in at all times of the day.

As of 9:01 pm tonight I have received 12 phone calls today starting at 7:30am! Is there nothing that can be done about this? From the entries on this sight, I am obviously not the only one experiencing this problem! I found out about this web site through a great cust service rep at Alltel. After calling them to see if this number could be blocked (and finding out it cant be) he referred me to Google the number and look for a complaint site.

When I see this number on the caller id I generally do not answer it, but my husband gets upset thinking it is a bill collector or heaven forbid a boyfriend I dont want him to know about. It is like being constantly harrassed until my nerves are on edge. And the only solution I see now is to disrupt my life by having my number changed. I dont want to go to this expense or hassle.


I get a call on my cell phone. Its an automated call. The recorded call claims I signed up for the contractors state exam. I didnt. The calls recording further claims to be selling a book for passing the exam.

I dont want to be paying to be hit on by sales people. I call the number. I get the same recording. I tried to hit number one to get the sales people to complain to and to express my indignation of their sleazy tactics. The extension isnt valid. The goal of this social engineer wasnt selling a book. I do know they where surfing for cell numbers. They have mine to sell to every jerk on earth.

I do a reverse phone number look up. Its a Carmichael number. The owner of the number is Allegiance Telecom or XO Communications Company. When you go you the website there is no contact link. Its little more than an empty shell. This seemed suspicious to me.

I did more research. These seem to be Vonage numbers using voice over IP from a computer.

I receive calls from this company on my cell phone. So far, have received more than three call over the last month, most recent being tonight.

When I answer the phone, no one speaks, the line is silent and then you can hear it hang up. Have tried to call it back, but rings busy. I have reported to the national do not call list.

It is just plain annoying

This company constantly calls, and never leaves a message, and when we answer the phone, no one is ever there to talk to. Customer service doesn't work on their web site. Everyone should call: Federal Trade Commission or ftc gov and fill out a complaint form. Maybe it'll work, we hope so.

The constant phone ringing has our nerves on edge; we assume it's a dreaded hospital call. We get woke up from their phone calls, and don't get the proper rest because of this company.

Truncated request for free grant money request after realizing was scam. Apparently had entered enough info for AT to get my phone number. I have asked repeatedly for them to stop calling me and the person on the phone starts arguing with me. I have filled a complaint with the MO attorney general's office. I can't get them to stop calling me.

Appears there are several numbers used by this company. I did a reverse lookup search to find the business name associated with number however, could not find a website to file a complaint directly

Loss of sleep and patience. Annoyance

I keep getting prank phone calls from a number that turned out to be Allegiance Telecom when I did a reverse search. This has been going on for a week now. I will get anywhere from 4 to 10 prank calls a day on my cell phone. It rings once (rarely twice) and then it stops before I can answer it. I've been trying to answer it, so that I can ask them to stop calling, but so far no luck. This is annoying!

Interuption during the work day. Possible use of cell-phone minutes.

Phone calls day and night.

They keep calling my phone. I have magic jack and I guess this keeps happening to cell phones. I am in the process of reporting to BBB. I get over 10 calls every night starting at 8 pm up to 11 pm. It is absolutely ridiculous!

I have to wake up at 4 am and calls at 11 pm SUCK! They keep me up, wake my children and today interrupted a deposition from a previous 10 times. THEY JUST CALLED AGAIN WHILE TYPING THIS!!! 12 times so far this evening.

I started getting phone calls from the number above about a month and a half ago. At first it was just a few calls here and there, it is always the same woman. I have told her repeatedly to take me off there call list, that I was not interested in what she had to sell me. According to her the company she works for gets people Grants for school, housing, etc.. The calls have gotten worse over the past few weeks, 20+ calls a day. I recieved in a matter of 2 hrs a total of 6 calls.

I have recieved calls at 11pm, they call at all hours of the day and night. I would really just like the calls to stop. If there is any sugestions on how to do so, please let me know. Thank You. I am a full time student, I have several hours of studing for several test per day, and I get interupted repeatedly. I cant consentrate and It disturbs my study process.

I am also a mother of a 10 yr old who get woke up from the calls, as does my boyfriend. I can not ever leave my phone on vibrate when I am at school because of the constant calls from these people. I need to leave my phone on vibrate in case my son needs to get ahold of me or in case of an emergency with my family. I just want it to stop.

I started getting phone calls from the number above about a month and a half ago. At first it was just a few calls here and there, it is always the same woman. I have told her repeatedly to take me off there call list, that I was not interested in what she had to sell me. According to her the company she works for gets people Grants for school, housing, etc.

The calls have gotten worse over the past few weeks, 20+ calls a day. I recieved in a matter of 2 hrs a total of 6 calls. I have recieved calls at 11pm, they call at all hours of the day and night. I would really just like the calls to stop. If there is any sugestions on how to do so, please let me know. Thank You

I am a full time student, I have several hours of studing for several test per day, and I get interupted repeatedly.

In the past two weeks I have recently started receiving calls. I did a reverse call look up and it is to Allegiance Telecom. I started to do research but of course their website does not work since the are no longer in business. Today alone I started getting calls at 8:00a.m. this phone number started calling and I finally started answering it tonight around 7. It is now 11:34p.m and I just got another call at 11:19pm. I have been on the no call list since Oct. 18, 2007 and I do not understand what is going on.

23 calls in one day is ridiculous! It rings but when answered nobody is on the other end of the call. Needless to say I have contacted an attorney and I am looking forward to hear what we ALL can do to get silence in our life again! If I can do anything else please let me know!!

I go to bed pretty early since I have 3 children and I work. I have wasted so many minutes trying to get somebody to be on the other end. I am now starting to twich everytime my phone rings. Plus I would love to sleep without being woke up because I forget to turn off my phone. Who knew being tortured by cell phone could even happen!

RE:ALLEGIANCE TELECOM. Will not stop getting calls from these people at all hours. Well not people because no one is on the other line when you answer, cannot call the number back very frustrating. Would love to get a hold of their home phone numbers! The damage is calls at all hours while my children and I are trying to sleep and I get these phone calls from another country that wont stop!

Called me 4 times within my first complaint to you. I looked them up online and found Allegiance was taken over by XO communications. I called XO and they said the number belongs to VONAGE. I called them and of course got someone who speaks broken english.

They told me they would take care of it and I shouldn't receive any more calls from them. While on the phone with them my cell phone rings and guess who it was? I told the man on the phone this and all he said was Oh. Well I hope he puts a stop to it like he says he will.

Took me over an hour to finally get a hold of someone.

Starting this past Saturday (08/02/08) someone has called my cell phone numerous times. Going through my call history, I counted 10 calls that day, one after 9 p.m. Having been a telemarketer before my present job, I know it is illegal to call a person after 9 p.m. in their time zone.

Today (08/04/08) I have so far been called 19 times. Twice the phone has been answered. Once I got a hang up, the other time they stayed on the line long enough to be told not to call again because all of it was unsolicited.

Calls x2 a day on cell. Never answers and hangs up. Tried to call number back and its a disconnected number. How can that be possible? I did reverse lookup and found it belongs to Allegiance telecom. Tried to click their contact us link and it doesn't work.

Disrupts me at work. I am military and I receive these calls while at work thinking it is one of my soldiers.

They called me once after I applied for a Grant online. I told them I was not interested in what they were selling me. They have called me every 15 minutes since then for the last two days I had to shut my phone off and call verizon to get their number blocked. This is so annoying. I am calling the news tomorrow.

I have been getting phone calls started at 9:03am last call was 8:55pm every 5 - 2 min. I have told them I was not interested in whatever they offered any longer. Told them to stop calling and to remove my number. I at that point told them they are now harassing me. They talk over me as if I am not saying anything and continue with their pitch.

Sometimes when I pick up they just hang up or the ring once and it stops. I would never do business with any company who treats people this way. I can not have my phone on. I am a realtor and this is my life line! No phone... no appointments... no income. Not counting what it is doing to my nerves.

For the last week I have been receiving 10 to 15 calls a day, all hours of the day. When I call it back, it is disconnected. It ties up my phone and causes a lot of concern for my safety and security.

Massive harassment with constant phone calls and hanging up! I read your web site and why is the Department of Consumer Affairs not doing anything about this? I am going to report them to every agency possible, find a lawyer who will file a class action lawsuit and if you go on their website it lists the CEO, DFO, and other partners of the company...who I will have named in this lawsuit! So help me God, if I have to fly to New Jersey (my home state) and physically go there with the Secaucus police department, I will! They are driving me and millions of other people crazy.

Recently I have been receiving calls. When I answer there is nothing. These calls came in 7/16 at 10:33 pm; 7/15 at 8:00 am, 11:45 am, 2:00 pm; 9:27 pm and again at 11:09 pm; then today on 7/22 at 10:14 am. I had investigated and tried to contact Allegiance Telecom Inc. When I dial back the number, it says no longer in service or not a working number.

I filed a complaint with the FCC and their response was they could do nothing. I did some further research and find that Allegiance Telecom is a subsidiary of XO Communications. I tried calling them, but get in to the loop and no results there. Wish someone would stop this immediately!

June 11 I underwent emergency surgery and was diagnosed with colon cancer. I am undergoing chemo treatments. I do not need this kind of harassment! As I only have a cell phone for emergencies, I do not need these Telemarketers calling me at all times of day and night.

I have been receiving phone calls at all hours of the day and night. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts about 4 seconds before hanging up. This has been going on now for over 3 weeks. This happens 10-15 times a day. They call during the day, throughout the evening and well into the night.

I had not tried to contact this number but found out through your web site that it belongs to Allegiance Telecom Inc. I found this address on their web site but have not contacted them.

These people just don't quit. My cell phone rings during work hours, disrupting meetings and concentration. It rings during dinner, and well after bedtime. It is irritating along with utilizing minutes on my cell phone that could be used for more productive work. Can't somebody stop these people?

This company has been calling my wifes cell phone for the last 3 weeks. Usually 30 to 40 call a day morning and night. We have gone to the no call listing service, but takes 31 days to take effect. She has gotten into serious trouble at her work for cutting her phone off at night to avoid the every 10 minute calls.

We have contacted our phone service and they can not block this computer caller. We are just tired of the harrasment. There is no way to contact this company because the phone number is unavaliable. What a problem this has become. Something sure needs to be done with this company for the harrasment thay are dishing out.

My wife has been severly talked to about not answering her phone at night from her work. We hope she will not be fired.

I have been receiving phone calls at all hours of the day from 201-621-5696. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts aproximately 3 seconds before hanging up. This has been going on now for approximately 5 weeks. The caller calls during the day and throughout the evening. I have tried to contact this number but it appears to be a non-working number.

In actuality, however, this phone number belongs to Allegiance Telecom Inc. We have tried to reach them via their website but there is no working website for customer service. We have reported this to our local police department and Verizon.


I have been receiving phone calls at all hours of the day from 201-621-5696. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts aproximately 3 seconds before hanging up. This has been going on now for approximately 5 weeks. The caller calls during the day and throughout the evening. I have tried to contact this number but it appears to be a non-working number. In actuality, however, this phone number belongs to Allegiance Telecom Inc. We have tried to reach them via their website but there is no working website for customer service. We have reported this to our local police department and Verizon.

The consequences that have resulted from these phone calls are lack of sleep, fear, and annoyance. Today between the hours of 8:56 am and 6:08 pm I have received 5 phone calls.

I have been receiving phone calls at all hours of the day from 201-621-5696. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts aproximately 3 seconds before hanging up. This has been going on now for approximately 5 weeks. The caller calls during the day and throughout the evening.

I have tried to contact this number but it appears to be a non-working number. In actuality, however, this phone number belongs to Allegiance Telecom Inc. We have tried to reach them via their website but there is no working website for customer service. We have reported this to our local police department and Verizon.

The consequences that have resulted from these phone calls are lack of sleep, fear, and annoyance. Today between the hours of 8:56 am and 6:08 pm I have received 5 phone calls.

I have received over 100 phone call within the past 36 hours from this number. During a two hour time frame, this company will call up to 20 times. Upon ansering the phone, the caller will not say anything and will hang up under a mintue of air-time. On average, calls will run every 10 to 30 minutes from 7:30 a.m. to 10 p.m. centeral standard time.

Overall, this company had cause frustration and a low cell phone battery. All I desire from this company is for them to discontinue calling my phone number

This company calls my cell phone 10-20 times a day! They offer some kind of government grant scam which I am not interested in. I finally answered this evening and told them that I am not interested and to stop calling me immediately. Ten minutes later they called again!

Making me crazy and tieing up my phone.

This phone number calls my cell phone up to 60 times a day. When I answer it there is no one there. They never leave a voice mail. I reverse called and found out the business name that way. I tried to call the number and it is not in service.

This is very annoying and it costs me money and minutes when I answer. It is disrupting my life to have them ringing my phone all day!

these people have constantly harrassed me, calling me every half hour, after I told them that I was not interested in goverment grants. Last night they called me 7 times, plus this morning at 8a.m. I have told them to remove me of there list. I have not applied for grants and don,t really know how they aquired my phone number.

just plain phone harrassment..

I receive from 30-50 calls a day from this number with no answer and try to call back and I am told the phone number is not in service. I work for a police department and this is eating up my minutes and tying up my phone. Thank you

I receive from 30-50 calls a day from this number with no answer and try to call back and I am told the phone number is not in service. I work for a police department and this is eating up my minutes and tying up my phone. Thank you

I live in Canada and am receiving phone calls from this company several times a day. The latest was at 5 a.m. this morning when I was sound asleep. I called their number and the message is that they're not in service. Is there nothing that the FCC can do to stop this nonsense? We can't do anything about it from Canada.

Phone calls in the middle of the night are always frightening. I consider this ongoing issue to be harrassment that I would like to stop.

The phone number above has been call our cell phone and home phone multiple times a day. When checked by Time Warner Cable and Verizon Wireless it comes up as a number not in service, but the service provider is Allegiance Telecom. We want the call stop

using up cell phone minutes. Harassment phone call.

I too have experienced numerous calls from the same number every 15-30 minutes. Calls will start around 8:00am PST and usually end around 7:00pm. On one day I had 80 calls from this number! I have suffered extreme emotional stress due to this number. When I answer my phone no one is there and since I use this one for a backup it's a pre-paid. Even though I am only out around $50 I would be happy to spend much more just to have them stop. CLASS ACTION

About $50.00 and the harassment day in and day out for 2 weeks now.

The same phone number has been calling my wife's cell phone on average 15 times per day for the past month. Usually there is nothing on the other end of the phone when she answers, and never a message left. She did have a 'real' person once, and couldn't understand them.

She immediately asked for the manager to report the continuous barrage of calls, and to have her number removed from the call list. She was hung up on. I called the number back, to have a recording state that it was out of service. I called the number listed with the company's name and was linked with Verison. This is uncalled for, and more then a nuisance!

Multiple incoming calls on the cell phone eat up available minutes and have charges posted.

I have been recieving numerus calls a day. It may ring 2-3 times and when I call back the phone number is not in working service.

Economic damage is it is my cell phone so I am paying for them to ring my phone then hang up.

I have been recieving numerus calls a day. It may ring 2-3 times and when I call back the phone number is not in working service.

Economic damage is it is my cell phone so I am paying for them to ring my phone then hang up.

I have noticed that there are posted complaints against this company since 2002! Has any legal action been taken against them regarding these issues? Also, can anyone please post a VALID PHONE NUMBER OR ANY CONTACT INFO FOR THESE PEOPLE? I have two young children. These inepts will call starting at 7am until the wee hours at night. At this point no one can do anything about the calls because anyone has the right to call you, this from my phone company, IDT. I have been ultimately referred to 911. I would have to file a complaint with the police so that they can investigate. Can someone say CLASS ACTION?

I tremble anytime the phone rings, I feel like I'm in a terror flick. I worry all day about what to do if this keeps up for months. I am not about to give up my number. What is the point with these idiots? Needless to say, I am angry. I feel for the frightened 85-year-old gentleman that wrote about the same issue a while back. I hope something can be done for all of our sakes.

This number calls my cell phone repeatedly. It called 6 times within a half hour this morning alone.

A real nuisance.

This number has been calling me every 5-10 minutes for 3 days. If I answer, nobody is there. If I call the number, I get a tone. They are harassing and disrupting my life and business.

Tying up my phone, waking me at all hours, interrupting my business.

i have received as many as 12 calls from this phone number and theres no one on the other end, and when i try to call it back the recording tells me that the number is not a working number, I am a busy person and when these call come while i am in a meeting it gets very annoying when there is no one at the other end. it would be greatly apprecaited if this would stop, my cell phone is for more inportant calls than some company playing games.

at this point there have been no damages, but if it keeps up unemployment could result.

They call me 30 to 40 times a day. No matter what time of day. They are wasting the minutes on my phone and forcing me to change my phone number. I spoke to someone one time and asked them to take me off their telemarketing list and I continue to receive 40 calls a day. When I try to answer they hang up and this has caused me excessive phone charges from my cell provider.

My joy is being affected by the incensent phone calls. I have to keep my phone on in case of emergency with my family and it is constantly disturbing my work, sleep and livelyhood.

they are calling me 10-15 times a day and wasting my minutes on my cell phone.

I keep getting phone calls at my home phone number from the phone number which in a reverse search says that this number belongs to Allegiance Telecom. This is becoming quite annoying. There doesn't seem to be any way to stop it. When I pick up, no one is on the line. No voice message gets left.

they call 8 to 10 times a day. if i answer,no ones there. if i dont answer, it goes to voice mail and i can hear back ground noice,but no message left.i dont know what they want or who they work for, but if there going to call they need to say something.

this is my cell phone, so they are eating up my minute which cost me money and its very scary, that they dont say anything.

I have been receiving two calls daily from this number that belongs to the above company. No one answers if I pick up. If I let it ring, it stops after 4 rings. In researching this, I see other people with the same complaint. There seems to be a series of numbers: 5695, 5696 and 5697.

I am 85 years old, and this situation is frightening to me.

I recently began receiving calls from this number. I receive upwards of 8 calls daily. If I answer, nobody is on the line. If I don't answer, they leave a message of silence. When I try to call the number back it rings forever with no answer. I have no earthly idea how this happened or why they continue to call me. All I know is that I waste my cell phone minutes and my valuable time every time they call.

My whole name has been used to discuss telephone service sold to Roberto in Seattle through Allegiance telecom. I would like the opportunity to inform Roberto that the reason I was no longer at Allegiance Telecom to answer his problems was because I could no longer sell for a company which was not providing the service and rates as agreed. Please keep the post about Allegiance but remove my name from the complaint as I consider this to be libel towards me.

I will continue with other avenues to have my name removed from this site if it is not done so with this request within 14 days.

Alliegance Telecom has called our home at all hours of the day and evening. I cannot understand the caller but they have been very rude. I have told them repeatedly to stop calling and yet they keep calling.

I have had three heart attacks and one stroke, I get upset very easily. I can't take much more of these people.

I am receiving approximately 10 calls or more a day from the phone number registered as Allegiance Telecom Hackensack, NJ or Secaucas, NJ. No message is ever left, They are calling my cell phone.

This can result in cell phone charges.



We changed phone service providers from Allegiance. Allegiance put our phone number in their system as disconnected. Everytime someone calls who is an Allegiance customer they get the message that our phone is disconnected. We could tell because Verizon, our current carrier,
checked those numbers that tried to call.


We do not know how much business has been lost. We know of 5 customers who reported the problem to us. We have ads in the Yellow pages etc. We are out of business for Allegiance customeers.



I recently opened a restaurant and chose Allegiance as my phone service provider based on the amount of money they could save us on a monthly basis. I use the word service very loosely. We originally had Bell South as our provider to handle our main line and our internet needs. The restaurant was to have 3 lines with Allegiance and the fax/DSL line with Bell South. Our Grand Opening date was August 21st, 2004. On August 20th, we lost all phone service.
Our salesperson was nowhere to be found.
When we called the Texas office, we were told that it would be taken care of right away and a manager would be in contact with us. We were given a work order number to refer back to. I called every day from my cell phone to speak to a manager, but there was never one available. I always would ask to speak to the person in charge of loosing accounts. Finally, it was fixed a week later. We were then informed by several customers that we were not listed in the 411 directory. I gave them ample notice and plenty of time to fix this issue. After several weeks, I spoke to a manager who promised me it would be taken care of by the end of the week. I told them if it wasn't, I would cancel my service. This matter took months to rectify. The only department that appeared to work smoothly was the billing department. They never sent a bill out late. I was offered no compensation for my lack of service.
After 3 months of frustration, I cancelled Allegiance and switched back to Bell South. I just recieved a termination charge of 1,695 dollars. I called immediately to dispute this charge because I signed no contract. I was told that I was under a 2 year agreement and the salesperson who had signed me up was no longer with the company. I told the young lady that I would not pay the charges and I asked to speak to the president or CEO of the company because I am sure that this person is not aware of the lack of service that their company is providing. At this time I was disconnected. How appropriate.


I will never know how much damage was incurred due to no phone service our grand opening week and months of no 411 service. Several customers told us to put an ad in the paper telling people we were open because friends they had spoke to thought we may not have made it due to inability to make contact with us.


We have been scammed by Allegiance along with everyone else. Allegiance not only has terrible customer service, but they have charged us significantly more than the contract term. We have tracked over two years of bills from them and they have overcharged every month. Despite our complaints to the company, it has only become worse. This month we were charged .16 per minute when we are only supposed to be paying .03 per minute. That's a lot of additional costs and fees and represents significant damage.

We are a consumer protection law firm and have basically outlined our cause of action under UDAP and various utility regultions, still to no avail.

I've had it. Multiple complaints have been filed with the WA UTC and I am looking to sue the company as a class. If anyone out there has a similar story or can contact me, I want to hear from them.

Jay S. Jump
Jump Law Group
528 Second Ave South
Kent, WA 98032
(253) 479-0241

www.jumplawgroup.com

Direct economic damages. Fact pattern is similar for each user. no specific fact pattern would need to be proven for each member of the class, because you are alleging contractual violations. Damages are lost time, wages, business, and over payment of phone bill.


We also switched to Allegiance Telecom, Inc after being told that they could reduce our total costs by 32% I have the salesmans work-up sheet and business card to prove it. We also lost 411 information and business as a restaurant it really hurts when they can't call for directions or take out orders. 2 months no 411.

All in all those savings ??? our bills came in more than triple and they tried to play off that it was set up and the like they kept coming. They LIE and do not log your calls - no supervisors ever call back - they wont transfer you to speak with them and they just keep sending bills - we switched back to another provider and they still sent threats of cutting off our service 6 months after we switched ****** STAY AWAY ***********


We lost customers, orders and damaged our business. Wasted advertsing dollars and months of no 411 service.



We own a small hair salon in seattle. A sales person,Megan twibell, came in and offered to save us up to 30% off our oringal phone service. We've had Qwest communications for over ten years. She then showed us a document with many local buisness in our area that had swithed to allegiance. It seemed like a good deal. She asked for 25.00 dollars to open the account and asked for our phone numbers to our salon.I refused to pay the 25.00 dollars and she agreed it would be alright. We have four Lines. One for the visa machine, and the other three lines for costomer service. We turned down the long distance. We had to sign a doccument that realesed Qwest from servicing our salon and allowed allegiance to proceed . we did, and a few days later our service began it went pretty smooth, but we did have a problem and called Megan twibbell for assistance. Megan said if we ever had any problems at all to call her, she would be there to help. Well she wasn't there any more she had moved on. well that was fine we solved our own problem. five months later Qwest communications called and said they would give us 3 free months if we came back. We did. We gave
qwest all the information again for hook up and they said we would be back with their service on a certain day. Allegiance disconcted our service early that that morning quest was to take over, and we did't have service till late that afernoon. Mean thing to do on allegiance part. It was not a good roll over.


The first week of January 2003, We received a Bill from Allegiance telecom stating that we owe them 1463.73 dollars for early termination. I imediatley called their Texas office to complain. That is where the Bill was addresed from. I said we have a problem, I have this bill. She said you have a problem because I had signed a two year contract. I was stunned. I went to my files, to find Megan twibell, had checked a small box in the papers I had signed,that said two years. I never agreed to a two year contract. I would never. I'm 55 years old and not that ignorant. I've been swindeled by a fast talking reprsenative of allegiance. I have since then been trying to get in contact with a supervisor, Mrs Darlene Nabarrette. Phone number 800-553-1989 extension 7210,Texas office, She won't take my calls. Mrs Camilla Williams an operator, assured me that she would return my calls within 24 hours.It's been over a week.They have even given me a file #1810146. I have never been swindeled before , and this sure dosen't feel good. If you could be of any assistance it would be greatly appreciated



I have pages of complaint information. I would like an email address to attach the letter to to explain. In a nutshell, Allegiance has terrible customer service and has been completely unresponsive to our complaints.


They have cost us much undo stress and thousands of dollars.


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