AirTel Prepaid

Over the last four months, I have been experiencing frivolous deductions by Airtel in the name of caller tunes, hello tunes, Hungama Club, Airtelgyan, etc.! The list is endless. Whenever I call the customer care at 198, no one would answer our complaints and the call eventually gets cut off. After several patient trials, they told me that I have subscribed to such services. Hence, I can now unsubscribe, if I want. First of all, I have very limited usage of voice and text on this number and I don't have any other requirement. But still, I am being harassed by these deductions towards these unsubscribed services.

I had recharged my AirTel no 7607477740 with Rs 98 mobile office. I received setting of MO through 6123 and saved them but still, my balance got depleted on 10th of September, 2011 in the evening. I had only done surfing simple sites like google.com, etc.

Kindly check this.

I live in a joint family and we have near about 13 mobile phones at home out of which 8 are AirTel numbers (**, **, **, list continues). I am facing no signals problem at my home from the last 9 months and I am regularly complaining to AirTel through emails, customer support, telephone calls to Nodal Officer and I have proofs for all my complaints. We pay nearly about $6,000-$8,000 of bills every month for this ridiculous service.

The billing people follow-up on complaints regularly and we pay the amount with the fear of our connection getting barred. We are into business and have to take calls from customers for which we are carrying 2 mobile phones (the other one is Non-AirTel). Every other mobile service works perfectly except AirTel. I got fed-up with the response from AirTel. Now, I feel consumer court of law is the only way to get justice. Please let me know the process to lodge complaint against AirTel. AirTel Nodal Officers are of no use, they just give false commitments and nothing will be taken care.

I am cell phone prepaid costumer with Airtel in India. The Airtel firm are sending unwanted messages and deducting from my account. I have asked them to discontinue, but still they're sending a number of messages and deducting amount from cell phone. This should be stopped immediately. The messages are being received from Airtel: 532101, sending messages, unlimited, and deducting amount from my prepaid balances. I have asked them to stop. Otherwise, I shall report to the Telephone Regulatory Authority of India. Still, the firm is doing mischief. Ensure the stop of it and punish the firm firmly with your efforts. I've lost maybe more than RS 100.

I am using Airtel since last many years. I have always faced network problem but my concern is not network. I have taken Blackberry Enterprise Services, Rs. 899/- monthly rental plan wherein i get unlimited browsing and downloading in that package. Yesterday i.e. 19/10/2009 i recieved a message as given: Get uncensored videos and Gossips from bigboss house season3! unlimited download!

Today i.e. on 20/20/2009 i clicked on the link given above from my mobile and the very next moment i got a message from Airtel Live: Thanks for downloading Mp3 Tone from Airtel. You have been charged Rs 99. Play Games gclub.

I called up to the Customer Care immediately and they said that they can not help it. Since i have clicked it i have to pay Rs. 99 as rental. I just want to know that where you people have mentioned in that message that it is chargeable or terms and conditions are applicable. Please note down the reference number that i got from customer care. See its not a matter of Rs. 99/- but its a matter of cheating customers. I am really not interested in any such activity. Now tell me if i have already taken unlimited downloading plan then why would i pay Rs. 99/- extra for a service wherein nothing is mentioned that whether its chargeable or not.

Apart from this i have activated Missed Call Alert service on my number. Since 4 to 5 months i have been charged monthly rental of same but i done recieve a single message from yopur end about same. Despite the fact that i always get complaints from my colleague/ freinds/ family/ etc that my mobile is always not reachable because of network problem.

I am really fed up with the service thats why i am writing this mail. Kindly help the needful or else i have to opt for some other options.

Airtel has been continuously debiting money from my prepaid service for some unwanted jobs provider service since 16th Sept 2009. No use of any do not disturb frantic efforts. On 14th Sept i got a message stating that i will be getting some 2 day free trial of jobs on mobile, i did not pay much attention to it considering it as usual promo messages.

On 16 th Sept, I got another message metioning that my trial of 2 days and i am supposed to call some number to de-activate the service. As I did not apply for any activation and even did not avail the service in any manner, I was sure that nobody can cut my money just like that! without my concent! But alas, after 15 minutes i got another message saying that I was registered with Jobs on Mobile and I checked and found that even 10 Rs for 10 days they have debitted from my account. DND WAS OF NO USE.

Now it has become a big headache for me as there is no mention in the SMS that where to contact to unsubscribe the service and how? THEY HAVE FURTHER CUT MY 10 RS. AGAIN TODAY ON 26TH SEPT. 2009. AND THIS WILL CONTINUE! how do i stop these theifs from looting me? every 10 days my Rs. 10 are automatically get cut though I have not subscribed for the service. and it continues.... Please HELP!

I am using Airtel Prepaid mobile service. on this mobile I have not suscribed for any value added services but they activate it directly and charging me 3RS/SMS. After I complained with customer care they stop it for some days and again start after some days. what to do with. pl. help me. Money deduction without intimation in negative side just like -10.26 RS or more.

i have also contacted airtel for the same but no help.

My two Airtel mobile nos are in CUG group of HCL technologies BPO services, Noida and as per there Plan all the CUG calls are free but i have been charged for all such CUG calls.

As per plan all CUG calls between all CUG numbers (Airtel to Airtel) are free.

When i have contacted them they are saying that my abobve two numbers are under different parent groups however it was never told to us when the connections was taken.

There is two or might be more parent groups under one CUG and they are cheating us by distributing the CUG connections and taking charegs for CUG calls under different parent groups and giving false information that all CUg calls wil be free.

I am using an Airtel Postpaid connection since August of 2008 (9895014363) i have even activated GPRS(Internet) service in my connection till February 2009 i didn't have any problem with it i am using this internet service for data entry work, now since March 2009 they have charged me 809.00 + tax for making calls to a international number 41773111707 which is always says "Number does not exist" i called 121 customer care and complained many times even i went to nearest Airtel office and complained about it, a lady said it might be a technical error and they will give me waver, hence i waited for it and i got a call from Airtel and said its a pure call made from my mobile to the above mentioned number, later another day call came from Airtel said they have detected a new type of virus and all the calls made because of this virus hence i need not have to pay, suddenly they barred my outgoing calls on 09-04-09 because of this i was not able to use GPRS(Internet) now what will i do to claim this, please give me a solution.

Airtel Network does fraud of jumping calls happening at long time specially between Airtel No its highly intolerable and a bad unethical strategy used by Airtel. It is an unethical thing happening from longtime

I have lost losts of money since i am a frequent caller. I lost long term trust n loyal in Airtel. Its an unethical n fraud network

I am using airtel mobile . my outgoing calls has been barred because of negative report of verification of new address but I have never made any request for change of address.

i have started using airtel sim card 7 months before. i have activated it's gprs service for which it deducts Rs 15 every day. but this time they took Rs 90 when i asked it's customer service executive why did they did so. they told me they have not deducted from my balance from last 3 days. even though if you take deduct from my balance for last 3 days its Rs 45 then where is my rest of the 45 Rupees. when asked to transfer the call to manager they hang of the phone. after badmouthing for continously two days to its customer executive they register my complain and i get Rs 15 back. then where the heck is my 30 rupees. On 12/10/2008 the same thing happened they deducted rs 15 in the name of VAS but are not ready to look into my problem

In 2003, I purchased a mobile sim card from AIRTEL India with life time validity, from Neethu's Shop, at Bishop Jerome Nagar shopping complex, Kollam district, Kerala state, South India. The card was used by me for calls to and from my husband , working abroad, and the early stages were smooth service. We had to shift abroad, and during our visits back to India, we were able to use the mobile service without any interruption, until 2007.

Now, in 2008 june, when we were in our mother land for a short visit, we couldn't use the sim card to give calls. On enquiry, the officials at the shop said, the sim's validity is delated. I doubt, why they did this? If the card was purchased with a life time validity, then how can it be blocked? I didn't get any proper replies from the company officials, but only abuse. This is totally hard to accept. Since I had trust in the company, I purchased again, a sim card from Airtel, for my calls, now.

Due to this irrespectable approach from the company, I was hurt mentally. Is it good for such a reputed company that provides mobile service throughout India to blush at their customers? Do they respect us? I doubt, they deliberately did this to me. If they are practising these type of irresponsible service to the customers, that is bad. I need to get back the mobile number that I purchased with my earnings. I hope this forum helps me to the best. Thank you.