Wawa Digital

Saadia of Newark, DE December 26, 2009

On Saturday, December 26, 2009 at approximately 11:30am, I stopped at this WAWA on the way home to get fill my tank with gasoline. At the time, I had 1/4 tank and needed a full tank for anticipated travel later that day. I used a credit card for my transaction and pushed the Regular Unleaded gas button at the rate of 2.48. As the pump (Pump #12) was filling my tank I looked at the amount posted and it read as 2.68, the price for Plus gasoline type. I immediately stopped the pump. A receipt was not provided by this station (Pump #12). I went inside to request a copy of the receipt and informed the VERY HELPFUL cashier what transpired. She provided a copy of the receipt and the address of this WAWA so that I could file a complaint. She also asked me if I wanted to speak with the manager which I graciously accepted.

After explaining what transpired to the manager, she asked me, "Wht would you like me to do?" I said, "It would be nice to reimburse the difference for the gas price." I suggested this because I still did not fill my tank and had she handle what I feel was a sensible request to the problem, her business still would have gotten the money back and then some because I still needed another 1/4 tank to have a full tank. She responded, "Well, you already pumped the gas!" I left the matter at that and left her business establishment.

Paul of Buffalo, NY December 4, 2007

Paul of Buffalo NY (12/04/07)
I noticed the numerous complaints for WAWA DIGITAL on your website for 2006. This company is still in operation but under a new name: www.techondigital.com. Upon seaching the BBB website this company is operating under the following names as well: STARLIGHT CAMERA Accessories, Land I.N.S. Digital World, Stargate Photo Inc., TechOnDigital.com, The Camera Whiz, The Digital Expo, The Digital Nerds, and Wawa Digital.

 I placed an order on www.techondigital.com for a Kodak camera. Upon placing my order, I was told to phone 877-425-9933 to confirm my order before it could be shipped. I phoned the number and was told by the phone rep. that the Kodak camera I ordered comes with a lithiom battery that only lasts 20 minutes. He told me that I could upgrade to a different battery and charger for 29.99. He said that if I didn't do this, I would need to get a new battery every 20 minutes and if I didn't believe him to go check the Kodak website. I told him that the camera I ordered takes standard AA batteries, at which he replied, "You've got 2 minutes till I hang up on you." He then asked me if I wanted to purchase the rechargeable battery at which I replied no and he said, "Fine, your order is cancelled then. You can go buy your camera somewhere else," and then hung up on me. This merchant seems to be advertising false prices on the web (www.everyprice.com) and employeed a bait and hook tactic, since they cannot honor the prices they are advertising. Additionally, product tying is illegal (forcing you to buy another product to get the first product you want). I have filed complaints with numerous state and federal agencies and I am outraged that nothing has been done in the 2+ years since complaints were initiated.

Bruce of Bethpage, NY August 8, 2006

Bruce of Bethpage NY (08/08/06)
After ordering on line, the phone rang 5 minutes later. The salesman was extremely pushy and got me to buy upgraded battery,lenses, etc. when I called back the next day to get an itemized bill, I received a vague answer. When I wanted to return the camera there was an outrageous repacking fee plus shipping charges that were outrageous. Something should be done. A 185 camera turned into a 655 camera.

Allison of Trion, GA August 8, 2006

Allison of Trion GA (08/08/06)
i purchased a dvd video recorder the salesman michael sold me a 5yr warranty for an added 200 in december 2005, he stated the paperwork would go into effect after 90 days, i received a paper from panasonic asking me to buy an extended warranty but nothing from wawa. I have been calling them every 2 weeks since march 2006 to receive my warranty inf. it is now august 2006 and i have received nothing. the salemen, one named peter, keep telling me they are mailing it but to no avail. I have spent 200 and have nothing to show for it.

Nancy of Crescent City, CA August 3, 2006

Nancy of Crescent City CA (08/03/06)

USA Photo Nation quoted my camera at 98.00. I looked closely at the ad, read everything. Should have known better, if it sounds too good, it usually is ! Three days after ordering my camera, I get an email saying they have been trying to reach me. I am to call Jason about my order. I call and he tells me did I know I ordred the replacement camera only. I then asked what a replacement camera was, not one with all the software, cables, memory card or any accessaries. Then he told me for a few dollars more, I could get all the needed stuff. How much I said ? He quoted 137.00. I argued, and should have said, forget it. They shipped my camera, 2 days before billing my credit card. I could not find any place on the site to get a statement or account information. My camera did arrive today with all of the needed stuff. BUT, they billed me 158.00.

Troy of Vancouver, WA July 30, 2006

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