Sony Camera Registration

Eric of Ardmore, PA September 11, 2008

I went to purchase an extended warranty from Sony and they of course use third party provider. It was not stated anywhere on the Limited Warranty Statement, Term & Conditions or their website, that a extended warranty has to be purchased with in the first 11 months of the purchase date. (or need to have 30 days remaining before the 1 year warranty expires) The policy is between Sony and its third party provider Service Net.

This information is nowhere to be found and it is between Sony and Service Net. The only way to find out is to actually call customer service to find out and most of them weren't aware of this as well. They also do the 2 and 3 year warranties, where the first year falls under the 1st year manufacturing warranty. Very deceptive practices.

I was ready to spend additional 350.00 and I am not unable to purchase an extended warranty that Sony will honor.

Barry of Griffin, GA August 22, 2008

I have tried to regrister my Analog Pass-Through DVT Converter Box to now avail. Please help me. Thanks

William of Freeport, FL August 2, 2008

Unable to register my Sony DVP-FX810 Portable CD/DVD player as per boxed registion info it said to go to SONY.COM/PRODUCTREGISTRATION No such adderss what going on I need toregister with in 30 days

Marie of Pittsburgh, PA June 12, 2008

My husband received a Sony Mini Hi Fi Component System for Father's Day, and I have been on the computer trying to register it, which is the website listed on the form that came with the hi fi, and I am having trouble getting the registration site. Please let me know what I should do to get this product registered. Thank you for your attention to my problem.

Blake of Jonesboro, AR May 31, 2008

I bought a sony dvd player i went to there web site to register my product for the warranty an there is no place to register what a waste of time .

Natalie of Fredericksburg, VA April 24, 2008

I bought a Sony Bravia TV form Walmart on 09/24/07. I decided to register it today. If there was a form I do not have it. Registering by the Web address given in the manual does not work for me, & there is not phone # given ANYWHERE to talk to a person. Possibly Walmart registered it for me as I remember it took a long time to check out.

Poor customer service like this is very fruatrating, I will survive, BUT there are other brands to choose from the nest time I buy anything electronic.

Ken of East Greenville, PA April 6, 2008

I am not sure why people are having such a difficult time registering. I just registered 3 Sony items using their website at this address: https://productregistration.sony.com/ Took me all of 3 minutes at the most as I had to look up my serial numbers. Hope this helps!!!

Stuart of Washington, Dc, DC December 3, 2007

I attempted to register my SONY Cybershot Camera at the prescribed address: www.sony.com/productregistration with no luck! I attempted to speak with a SONY representative and that took forever. I still want to register my camera to ensure I recieve warrranty coverage.

Thomas of Corea, ME April 6, 2007

I purchased a Sony cd/dvd player and find it impossible to register it following Sony instructions.

I previously purchased a Sony VIAO Laptop computer and to obtain the advertised rebate became a nightmare.

They may produce good equipment but their customer service is the worst I have ever encountered.

Mary of Lakewood, CA September 4, 2006

Went to register online as directed in new product information. Website www.sony.com/product registration does not work.

When you enter the code they request, it keeps telling you this is not a match.

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