Kodak

I have had this printer for less than a year. I have used it so little, I've only had to replace the ink cartridges a few times. Just as everyone else complains, my printer will not print in black, even with brand new cartridges, and after inserting a brand new color cartridge, it will print with no yellow. There is something seriously defective with this printer, and consumers should be compensated equitably, not only for spending nearly $100 for the printer, but for being misled that the cartridges would be more economical. They cost the same as others, and if they even work, they last perhaps only half as long as other brands.

I am able to make only 35 copies from a new cartridge. That is 30 cents a copy. I could go to Kinko and make perfect copies for 15 cents a copy. I called Kodak, but they are not interested. Someone should sue the heck out of them.

This is my second camera (EasyShare M531) from Kodak that has charging problems. I purchased the first camera and the first time I plugged it in, it would only charge for a minute or so. This means I could not take anymore than a couple pictures without the camera going completely dead. I took the camera back to the store where I bought it and returned it for another exact type of camera. I plugged my new camera in and the same thing happened a week later to the new one. All I wanted was a camera that worked. Was that so much to ask? I will not be buying another Kodak product again!

This printer is a piece of junk. I am glad they are going bankrupt since they deserve it if they can't make a better product. It always jams and you have to take it apart to unjam the top tray. It says the print heads are not installed correctly, so I removed and reinstalled them, but the printer still refuses to work.

I have owned 2 Kodak printers and both were junk. The other one, I was able to return after a couple of weeks and got a different brand, Brother, instead. It is a much better printer and the ink is cheeper and last longer than the Kodak.

My Kodak ESP-3 ran out of black ink. Would not print even though color was still full. Replaced both cartridges, realigned printer head and ran cleaning cycle. Printer will print the calibration page but everything else comes out blank. Wish I had seen all these complaints before I purchased it.

I bought a Kodak all-in-one printer and it has gone through many print carts. And I tried to ask the company for help and they hang up on me after talking to them for 10 minutes. They I can't get that same person back. I'm very unhappy with this unit, and I know I will have to take the loss. Oh, well, that's the brakes. Too bad we live in a world where some companies don't care about their customers.

I bought my ESP C315 two months ago. Everything worked fine, until the black ink ran out. I bought a new cartridge, installed it, and now the black ink will not print. I've tried every troubleshooting option I can find both on Kodak's website and others, to no avail. I fully understand that after a few years, printers wear out and things start to fail, but this is ludicrous.

I tried to find a phone number to call about my printer, and discovered that for all-in-one printers, Kodak no longer accepts phone calls, emails or online chat, but you should instead use web troubleshooting. This printer is now simply a scanner for me until I can get a replacement. I'd like a refund for this printer, and I will tell everyone I know to never buy a Kodak printer if they can avoid it.

I fell for Kodak's big lie "save on ink and printing cost". I purchased an ESP office 6150 all-in-one last July (2011). What a disappointment! I get about 30 pages of black and 20 pages of color per ink cartridge. Then it shuts down when one is close to empty. What a scam! I won't think of buying another Kodak product. How did the Mexico and China venture worked out for you Kodak?

I bought a Kodak ESP C310 only 3 months ago and have had problems ever since. The right paper edge guide will not stay in place, causing constant jams. Started printing blank pages even with new ink and print head. Constantly freezes and has to be shut down and restarted. Sometimes will not cut off and has to be unplugged. I thought buying a Kodak would for sure be the right choice, but obviously they do not take pride in their product as I thought they did. Terrible printer!

When either printer ink cartridge needs replacement, the printer becomes totally disabled and will not even scan; an operation that does not need the ink cartridge to be performed. Essentially, Kodak has made your "All-in-One" device useless unless you purchase an ink cartridge from them. I consider this extortion. I contacted Customer Service representative and was told that the ink cartridge must be replaced to make scanner function operable.

Kodak: Release a software update that removes this limitation and makes the scanner function fully operable regardless of ink cartridge status.

I purchased an item at Fry's Electronics with a Kodak $4 rebate. I sent the required documentation in, and 2 weeks ago, I received a rebate check dated 01-10-2012. The problem is I received the check on the 17th and printed on the back is a notification to the bank to dishonor the check if it is submitted for payment after the date printed on the front.

I believe Kodak has done this deliberately, so that they can save/retain cash since filing for bankruptcy. I'm certain with as many products being sold with their name on it, they owe consumers millions of dollars they have conspired to deny by this subterfuge. Is there a class of consumers who have screamed about this and started a class action?

Kodak ESP3 printer scanner is rubbish. Since day 1, print quality has been awful, blurred images and no definition on even black ink word documents that come out a pale grey streaked with lines of no ink at all. I have replaced ink twice despite hardly using it at all. Now the scanner, which has functioned okay, previews images split in two and skewed in lurid green and blue. When scanned, they come out the same. In short, this is a really crappy product and I feel ripped off.

I purchased the all-in-one printer and it won't print. As soon as the ink gets low, it gives a warning to purchase a cartridge; however, the cartridge is still printing very well. Then in the middle of a document, it will not continue printing. You have no other option except to cancel and continue with non printing features. The cartridge still has ink in it. I touched the opening and very wet ink was on my finger. This is a rigged system that it stops printing. They put a computer chip or something in there to warn you and then stop even though there is still ink available. Rip off to purchase more cartridges. Very unhappy. So, I get a new cartridge and still no print. So the gimmick they have set up to make you purchase ink cartridges before they are out of ink is faulty. Now I have to go out and get KINKO's to print this for me. Not happy at all this morning. Not at all. I just heard on the news that Kodak is having problems. Cheaping up your product with rip off gimmicks is not the way to sell produces. No wonder the company is having financial problems.

I purchased a Kodak C310 on 1.13.2012 and have had problems since the minute it came out of the box. I contacted Kodak support via the live chat on 1.14.2012 and was told that the only way to fix the problem was if they were given permission to remotely access my computer and "figure it out". I was not okay with someone who obviously is located on the other side of the world accessing my computer remotely. I have been an HP user for over 10 years and never once did their customer support have to access my computer remotely to help me with minor issues my printer had.

After I refused to allow them to access my laptop remotely, they disconnected me from the chat session. I quickly returned the printer to the store where I purchased it and because I had thrown away the plastic wrap that the power cord came in, they refused the return. So, I went back home and attempted to contact Kodak again and after waiting over an hour on the phone, I finally was able to talk to a live person only to be told "I am sorry for your problems" and was disconnected. I attempted their live chat on 1.18.2012 and was once again told that they could not help me fix the error codes I was getting because the error codes I was telling them I was getting were not "Kodak error codes" and he had the audacity to tell me that I must be calling the wrong printer manufacture!

I now find myself today 1.21.2012 and after several more attempts of contacting Kodak via telephone and live chat, no one has been able to help me. This printer was a waste of money and the advertisement of saving money on ink cartridges is a crock! If one of the ink cartridges is out of ink but yet the other is completely full, it requires you to purchase a new ink cartridge to continue printing plus the fact that although you only print in Black ink it still uses up your color cartridge is just outright ridiculous.

I purchased a Kodak ESP 3250 printer about 15 months ago. It will no longer print in black ink. Company said I have to purchase a new print head. This printer is no longer sold by Kodak because of all the problems with it. They should be required to make good on it. People who have sent them money for the new print head say they do not work either. I can no longer use my printer. It is worthless and Kodak should stand behind their products or be fined.

I bought an esp5210 expecting to get quality prints in black and white and colored. I have had to change the cartridges 3 times in less than 4 months and quality on all prints is far from clear. Black and white prints are greyer than black and colored prints are blurred and really poor. I wouldn't recommend anyone to purchase a Kodak printer as they don't deliver the quality or money saving value at all!

I purchased a C310 AIO printer for its wireless function. Seven months later, the wireless stopped working. I contacted the online chat. It seemed to fix the problem. The very next time I tried to use the wireless, it did not work. Again I went to chat, the tech went through the steps again. I went along thinking I missed something the first time. Again, it worked one time and was down again. Third time is the charm, wrong, another two hours of repeating the same sequence of steps. I ended the chat half way. Fourth time, I informed the tech that I was not about to repeat the steps that did not work. I was assured that this would be a different approach. I then asserted that I was well acquainted with the script and that I would end the chat at the first hint of repetition.

Step one, I ended the chat. I then received an email stating that the chat was unintentionally disconnected. I replied there was nothing unintentional about it. I also stated that I wanted a refund for my printer. I was emailed asking if I could provide session numbers. I did provide the numbers. A week later, I get a phone call with a gentleman stating that he could not find any information from the sessions. After I explained the problem, he had the gall to tell me that there was a solution and proceeded to start the same sequence. I stopped him right there telling him all I wanted was my money back. He asked if I wanted a replacement. I asked him,"Why would I want to replace something that did not work or could not be satisfactorily supported?" I won't go any further. In summary, runaround after runaround and no culpability.

I required assistance from your online help three days ago (72 hours) as the new AIO printer I had purchased from you wasn't working correctly. After installing the software correctly as per the instructions, only the print function and copy were working. I tried a range of different methods to try get the scanning function to work but every time I pressed the "scan preview" button or "next" in the Home Centre, I got an error message stating 100-2005 and 100-2006.

I resorted to using you online live help. The first operator I got through to was of the name Harjot ***. After a while of chatting on your chat service, he asked if he could take control and try fix it himself. This person spent two hours trying to fix the issue but to no avail. I asked this person a few times if they knew what the error messages meant and how to fix it, to which they always replied "yes". This person eventually just quit without any notice and left me in the same position as the start. They never even said they couldn't fix the issue, just instead gave up and left me without notice. This employees behavior is completely unacceptable. I hope you deal with this in the appropriate manner.

I then queued up again to try talk to another operator. This time I got through to Raju ***. This person then convinced me that they would not start from the start again, as they could see my previous history in the system. But instead continues to do exactly that. I repeatedly asked this person if they knew what they were doing and if they knew what error 100-2005 and error 100-2006 were and could they fix it. Every time I was assured "Yes, I can." After a while, I asked for someone else to help me as Raju clearly didn't have a clue. Raju's supervisor was then helping me under the name of Raju.

The supervisor's name was Krishna *** and clearly knew about as much as the two previous operators I had been speaking to. Again, I asked the same questions about the error and if they knew what it was and could they fix it. Again, "yes" was the answer every time and in some cases, Krishna even quoted the definition that the online help gives for the error as to what it was. I responded by saying I already knew that, as I could also read from the website.

Krishna then all of a sudden left without my knowledge, as I had also asked if there was anyone else there who actually knew what they were doing and how to fix my problem. A new person named Avinash ***, a level 2 technician apparently was now online on Raju's profile trying to help me. This person did try a few different things to try fix the problem, but again like all the others, could not help, as he did not know exactly what the error was or how to fix it. After a total of five hours of being online, having you operators controlling my PC, my problem had not been fixed at all or any progress made. Avinash then said it would require an engineer to fix the issue and so sent the issue off to them, saying they would get back to me within 48 hours, by both telephone and e-mail. Neither of these were done, as it is now 72 hours since last contact.

If you cannot respond to me within the next 24 hours with a solution to my problem, I will be returning your product and will not be recommending your brand to anyone I know in the future. Also in addition to this, I would also like to make a complaint regarding the behavior of Harjot ***, Krishna *** and Raju ***. These people were a disgrace and never at any point were honest to me about the problem. All they had to say was that they didn't know what the error was or how to fix it. Instead, they wasted four hours of my time making no progress and started from the start each time also, when I specifically asked them if they knew what had already been done. Instead, the same number of processes were repeated over and over again, some 4 or 5 times. I have also sent this email to your contact us section at: http://***. The serial no. of the product is 24G4073 an AiO model C415.

I purchased a Kodak ESP 5250 printer online on 11/28/11. Today is 1/9/12 and I still don't have a printer that works correctly even after multiple phone calls to Kodak's customer support and various replacements that have been shipped to me. The first printer I received would not pull paper into the machine. After two phone calls to customer support and close to an hour on the phone, they decided to send me an entirely new printer, but asked me to use the print head and print cartridges from the first machine I had received. After receiving the replacement printer, I was able to get the printer working; however, it would not print anything in black text. The color cartridge seemed to be working fine. Typed pages printed either with nothing on them or occasional blurred words scattered across the page. I placed another phone call to customer support and after 35 minutes more, he decided the print head was bad and needed to be replaced.

They sent me a new print head, assuring me this would solve the issue. Today I received the new print head. I'm still having the same problem with black text not printing properly. Another 25 minutes on the phone again today with customer support. He asked me if I had cleaned the print head. I asked, "Why do I need to clean the printhead when I just received a brand new one today from Kodak?" He's obviously reading steps out of a script they've been given. He said, "Of course, you are right." Several times during the call, he had to put me on hold to consult someone else. He finally came back and told me to go out and buy a new black ink cartridge at the store and see if that works. The printer hasn't even worked properly but I already have to go buy a new black ink cartridge.

In addition to the equipment issues, Kodak has obviously outsourced American jobs to the Middle East, as every customer support person I've spoken with has been Middle Eastern and difficult to understand. While you're on hold listening to Kodak messages, there are repeated attempts to get you to hang up and use the Kodak website or their "live chat" feature rather than trying to actually speak with a live person on the phone. At a time when there are 24.4 million Americans out of work, Kodak is paying foreigners to do jobs that Americans would gladly do. On the news last week, I heard that Kodak may file bankruptcy. I wonder why? Could it be their products that don't work and their lack of good customer service?

Horrible experience. Impossible to get decent customer service. I called three times and got a foreigner every time that I either could not understand and when I could, the problem was never solved. They kept putting me on hold and never responded to the problem, just kept beating around the bush. It's a mechanical problem with the on and off switch, not the software or my computer. I couldn't even get through to someone at the corporate office, just a recording. Also, I was called at 11:15PM by a representative saying he was following up. He woke me up and yes, he was foreign. This is pathetic customer service and is harassment calling at that time of the night with an unknown number displayed so I can't call back or report it. There's no excuse.

Easy Frame P850 worked two months then froze... unable to get it to work.

I bought a Kodak 12 mega pixel camera. I've had it for 4 months and the compartment that holds the batteries will not stay shut. I've had to tape it shut and I feel it's a very poor design, and feel I've wasted my money. I've written two letters to you about this problem and have yet to receive a reply. I've been faithful to the Kodak brand for over 35 years and don't feel I'm being treated with any respect at all now that I've got a defected product. I'd like my camera fixed.

I purchased a Kodak Easyshare camera/M23. Problem 1: 4 out of 5 times when connecting to computer (Intel3 ghz Pentium 4 XP pro), it causes computer to hang/stall! Only way to get out is to switch computer off at wall! Terrible for computer! Kodak doesn't worry; it's not their computer! Problem 2: Web address for software do not react. No software, no easy share! I could just as well bought a cheapie! Help on internet sucks!

I purchased an All-in-One Printer Esp 3200 about 1.5 yrs ago. I was going to take it back immediately because it clunks and makes noise long after it has printed, and operates slow. I kept it and now wish I had returned it because mine has a problem with the print-head. I rarely use the printer and like everyone else says, it runs out of ink very quickly. This is not a savings in ink, and false advertising. From now on, I'm going with my gut instincts on brands. I just thought I'd give Kodak a shot and they're not ready.

I can't even give my experience with my Kodak ESP5250 printer 1 star but this site will not let me post unless I pick at least a 1 star rating. We started experiencing problems with it a few months after purchase and also realized that their TV ad claiming "big savings because it uses less ink" is totally false! We thought the new cartridges we bought were faulty because they either wouldn't work or would run out so quickly. At times, it would print in color for no reason and was unreadable because it was so light. Other times, it would print in "best" mode despite us going in and setting it to print in draft mode permanently. Sometimes, we would even have to wait 5 minutes for it to start printing 1 page. It has gotten worse as the months have gone by, and last week, parts started falling off and coming out of it and it stopped working.

Kodak use to be a name you could trust, but not anymore according to our experience and many others who have commented on this site. We have not even attempted to call the 800 number because we see here the nightmare so many other people have gone through when attempting to contact over the phone. I can't even find an address online to send a letter to Kodak about my printer. I attempted to email them on their site, but kept going around in circles and couldn't figure out how to send one. I will never buy anymore Kodak products! This printer has been a cheap piece of junk since we bought it and very undependable.

So I recently bought a refurbished HP LaserJet P2015 from my brother who services and sells office machines. I have 2 HP printers at my office and now 1 at home and have not had any problems with any of them in the last 5 years. I can't say the same about this Kodak ESP5250. It was not worth a dime. It's a shame I paid $100+ for it!

Purchased a Kodak 2170 series printer. The WiFi connection is intermittent at best. The printer stopped working. After an excruciating long time, I was finally able to speak to a live human being who was apparently from India. They said that the printer head was defective. They also said they would send me a new one. A day later, I get an email that tells me that the printer heads are out of stock and on backorder with no ETA. Thanks Kodak. Don't need a boat anchor. I need a printer that works.

My Kodak camera's (KCEJF817117166) frame won't turn on. I had it plugged in with the original power adapter and one day it just wouldn't turn on. The chat agent, Amiel, did some basic troubleshooting, and she basically decided that I need to send my frame for service. I was provided with out-of-warranty options. The agent said "the Kodak Service Upgrade Program, provides an alternative to having a product repaired, and allows you to upgrade to a newer Kodak Digital Product.

You will receive a fifteen percent (15%) discount off the total purchase placed at the Kodak Store. You may purchase one item from each of the major product categories as listed (one camera, one digital video camera, one digital picture frame) to your total order. If you prefer to have your frame repaired, please call our repair center at 1-877-77-Kodak and ask them how much it would cost you to have your frame repaired. They are open Monday to Friday from 7AM to 7PM Central Standard Time. Which do you prefer?"

I'm not interested in purchasing any Kodak products. I would like my frame repaired, but I do not feel I should have to pay anything for the repair. The frame stopped working for no apparent reason, and I feel that Kodak should stand behind their product. I was told that the repair center is very strict when it comes to warranty. There is a sticker at the back of my frame that says manufactured in April 2008. So I guess it's Kodak's philosophy that their products can break after 3.5 years, and that it's up to the consumer to pay for their lack of quality?

I've wasted enough of my time already on this piece of garbage. I will be throwing it away and positing this chat onto as many forums and sites as I can. I will post this to Amazon reviews, and the like. I guess this type of customer services is one of the reasons for Kodak's current financial state. I have a dead digital frame that Kodak will not replace. ** company with ** products and customer support.

I purchased one Kodak digital camera on February 02, 2011. The camera was repaired and under warranty. I have spoken to the shop keeper and handed over the camera to Kodak. No action can be taken due to some reason. Please repair the camera; otherwise, I have to go to consumer court.

All-in-one 3250. This is my second printer in a year and a half. First one wouldn't recognize ink cartridge without loading and unloading it and turning it on and off or unplugging it--all done many times. Then it started having paper jams, and would feed fast on the right and not at all on the left. I called for help. The print head was a gonner and I had to buy a new print head or go buy another printer. They gave me a coupon for some off of a new one, so I did. After having this one for 8 weeks it now has an un-repairable defect. Found after I spent 44 minutes on my cell calling for help. So they are sending me a third, yup, third printer in under 2 years. I e-mailed Kodak that I just wanted a refund. I should "get a reply in 2 days" so I'm told.

Do yourself a favor, don't buy a Kodak. Don't fall into the haze of "less ink", it's malarkey. The products don't stand up. I read one of the customers' comments about the HP. Yes I have one here too and it's still working! I think I'll go snag it from my husband. I asked or a refund. Plain and simple. I am not expecting them to do it. Upon receipt of my third printer in about 5 days I will have to make a decision. It will be new in the box so I don't know what my options are. I'll have to look it up.

Purchased Kodak ESP Office 2150 in July 2011. Horrible printer! Print head stays stuck, eats ink like crazy. Very expensive to operate! Wish I had gone with another HP.

I purchased a Kodak esp 2170 all in one printer in July, 2011. This product has been a complete nightmare. I originally purchased this item due to the low cost ink. I used to have an hp printer and I never had problems with it. It was just old and needed replacing. I wish I had purchased another HP printer. I never had any problems with it. So please be advised do not buy a Kodak printer. It is not worth the low cost ink. The ink runs out so quickly that it needs to be replaced at times every week. I have spent more money on the Kodak ink due to having to replace it so often. Be wise in your purchase.

I bought an ESP3 printer about 1 and 1/2 years ago. I used it for only 2 weeks and then it would not print anymore. It says it cannot indicate a print head, or has run out of ink. So, I went and purchased more ink, and it indicates the same thing. I am frustrated with this Kodak printer which I have only used for 2 weeks. I will never buy another Kodak printer ever again, regardless how cheap their ink is if you can't get it to print! I am not rating this printer. There are no negative stars posted.

I submitted an order online on 12/11/11. Kodak waited until 12/18, over a week after my order was placed. to tell me it could not be fulfilled, because they ran out. I tried to resolve the problem via live chat, and over the phone. I was basically told I was out of luck. I asked to be sent a similar product for the same price, I was told, no, they could not. The replacement product I was offered was 3 times more expensive than my original order. The best Kodak could do was offer 25% off, which still is not even close to the same price.

This was not my error. Kodak has horrible customer service, plus my order was guaranteed to arrive by 12/23. Kodak, please have some integrity and fix your mistake. I don't think it was unreasonable to ask for a similar product for the same price. If you're out of stock, keep your website up to date. Thanks to Kodak's delayed response to me, I cannot get my frames ordered from any website, and still get them by Christmas. Thanks for ruining my holiday gift. Please contact me, since customer service did not reply to my email. You have my email on file. They ruined my Christmas present for my husband.

I purchased the Kodak ESP Office 2100 Series printer because of the ads that claim you will save money in ink compared to other printers. The printer is very unsatisfactory. It uses way more ink than any other printer I've used. If you use just the black ink, the colored ink disappears to leaving you unable to print anything. I get very few copies with new ink cartridges. What a rip!

I purchased the Kodak ESP C315 All-In-One printer because my Dell All-In-One printer's ink was expensive. I wished I would have kept my Dell printer because the Kodak runs out of ink quickly. You can't print anything when any of the ink runs low. I have spent more money on Kodak black ink cartridges than I have for my Dell black ink cartridges. If I would have known this, I would have not bought this printer. I wish I would have kept my Dell printer. Do not buy the Kodak printer. I am very disappointed.

Overall, I have been very happy with the Kodak 3250 all-in-one printer. It has provided me with adequate and very good quality printing of documents. I purchased this printer because of its capabilities of printing pictures, which I haven't had time to even print any yet and because it says on the box that it was one of the cheapest and most economical printers to use for printing. At the time, I was doing a lot of printing so I purchased this printer. I don't like to purchase the colored ink cartridges due to their expense, so I turned off this feature to print color in my preferences. I only print in color occasionally because of the cost of the replacement cartridges.

Now, I am trying to print and the printer will not let me because I am somehow out of color ink. I haven't even printed a handful of colored items. Why will this printer not let me print in black and white unless the color ink cartridge has ink in it? If I had known this, I would not have purchased this printer. I will not be purchasing another Kodak printer no matter how good they "claim" their costs are "much less".

Kodak 5250 all-in-one is easy to set up, but the ink goes way to fast I barely get to print what I want with the colors looking faded! I had 40% and the black was not working, making my pictures I printed horrible; so I tried to fix it by cleaning head and calibrating. After I did that, there's still with the same problem and the ink level just dropped to where I have to replace it! I was frustrated since it was a project my son was working on for school! Also, the paper jams a lot! I read all review as this is a common problem! I would never buy a Kodak printer again!

I bought an ESP 3 printer right before they pulled them off the market. Within the first week, I had a problem and I called Kodak, who promptly sent me a replacement. I wish I had returned it to the store and gotten my money back. It has been nothing but a money pit. This machine has been nothing but a nightmare. Constant replacement of cartridges and print heads. What a load.

Black ink is seeping from print head of my ESP 9250 all-in-one printer onto the left rear roller and papers are printing out with ink smudges and blots along left edge. I contacted 800-421-6699 and asked for a new print head. I went through a diagnostic process with the very polite tech who verified my problem. I will receive a brand new ESP 9250 within 1-2 business days and will pack this one into the shipping box to return it to Kodak for research into the problem. I thought that was fantastic customer service!

I bought the Kodak ESP 3250 printer because of the ads of lower ink cost but as it turns out the printer uses more ink because of the short cartridge life. The ink cartridge hold very little ink which means you have to purchase them black more often. Also the printer will not let you print at all when the ink is low in either cartridge which is just a scam to get you to buy more ink. I'm very disappointed in the printer and can't give it away. I would like a refund but I don't think I can get it from Wal-Mart now because it has been about 8 months since I purchased it. I do not recommend anyone to buy this printer and Kodak needs a law suit on them for false advertising.

I have a Kodak ESP 3200. I bought it, like everyone else, because of the claims of low cost ink. Their phrase is something like 'lowest cost of ink cartridge replacement,' which is exactly what they mean. Their cartridges are the cheapest. They claim absolutely nothing about how much ink is in those cartridges which are very little. In addition, printing black and white mysteriously uses some color ink as well as black and once you are out of color, it will not print anything until it is replaced. I will never be buying anything from Kodak again. I am ashamed that they share my hometown and shake my head at what George **** would think of what has become of his company.

I have had this Kodak ESP 3250 about a year. I print 45 to 50 bulletins each week--and every other week, I have to buy new cartridges. I print very little color mostly black and white. I constantly have paper jams. When I do print blue, it comes out pink. I clean the cartridges and after a few prints, it will go back to pink. I have already received, after one month of use, a cartridge head. I will never buy another Kodak printer again. I just wish that I could replace this now. It is a joke and very expensive to use. I am very disappointed with this printer.

The 6150 is a total rip-off and I think it is worthy of a class action lawsuit (if any plaintiff's lawyers are out there reading this). I purchased this printer because of the cost per page of printing estimates that they put on their box, which appear patently false especially in light of the fact that black and white printing appears to drain the color cartridge.

I believe that if you conducted discovery upon Kodak, you would be able to find clear and convincing evidence that there was inadequate scientific support for their cost per page estimate and they were fully aware of this fact. The printing on this thing is horrible after a few paper jams, and it is horrible with envelopes.

I purchased a Kodak Easy Share camera a little over a year ago. I chose the Kodak brand because the Kodak name used to represent quality. Unfortunately, this camera has not delivered any quality images! Every picture I take is either grainy or blurry. I've tried all different settings, but nothing seems to work.

Purchased the ESP 2150. All research pointed toward an economical approach to print via low priced ink and extended print capability. What happens is it sucks down ink like no tomorrow. Even when on draft and using the XL model, we're changing cartridges constantly, 100 pages max. Additionally, the power supply doesn't set well and pops out daily. I am contemplating tossing this new printer. It's not even worth my effort or time to call Kodak.

4) Consumes ink quickly, maybe 100 prints or three cents a page.

I received a Kodak ESP 9250 All in One printer as a gift. My kids got it for me because of the low cost of ink claims. Here's the catch. I only print B&W but the printer still uses color ink to the tune of about a half cartridge of color for each black one. When you add half of the $30 it costs for color ink to the low cost of black, the actual cost is significantly more than any other printer I've used. To add insult to injury, you can't print black if the color cartridge is out of ink. Brilliant. As a printer that advertises low cost ink, one star is too much.

We have 2 series 7 printers. One has failed and despite great efforts to get some sense out of the service department have failed. Really need it repaired as it is only just over a year old. At over 150 a throw, we were expecting much better service and more than a year of use. How do we complain?

I purchased a Kodak printer model ESP 7250 based on the severely misleading claim of efficient and inexpensive ink. Don't believe it! I'm lucky to get 75 pages out of a XL cartridge. The printer refuses to print B/W copies when the color ink is low. The printer will not operate if you refill the ink cartridges. The ink cartridges are still essentially full when the printer rejects them as being low or empty. There is no way to reset the software on the printer to fix this issue. The end result is the most expensive ink jet printer I've ever owned, and by no small margin. This printer costs at least three times more to keep ink in it than my old HP did, and I could refill the cartridges on the HP to save even more money.

This Kodak ESP printer is the most expensive ink jet printer I know of to keep operating. You will be lucky to get 75 pages out of either a B/W or color ink cartridge even if you by the lager volume cartridges.

The printing quality is notably inferior to my 10 year old HP all in one. And finally, the automatically downloaded software for this model printer is not the right firmware. I had to reinstall from the CD that came in the box with the printer before it would network correctly.

I will never buy another Kodak printing product! Never! I can't even sell this one to a friend because it's such a rip off. This is by far the most inefficient printer I've ever had the displeasure to work with. The difference between the performance claims made by Kodak and the actual performance of this printer is extreme enough to warrant a full refund in my opinion. I couldn't be more unhappy with this printer unless it didn't print at all.

Kodak ESP 7250 has terrible color quality. It was bad from the start. The red looks like an off pink. Dark blue looks black. I've spent over two hours talking to Kodak. They were very nice, but it was no help. I also tried a new printer head, still no help, either. I even tried re-downloading the software, but it's no help as with trying new ink cartridges. Paper jams are very hard to clear too.

A total piece of junk. I had my printer for just over a year and rarely used it but just after the warranty was up, there was a message of print head jam. And after numerous emails to service dept., I have decided they know nothing and would not buy another piece of Kodak crap. My 5250 was a total frustration and I tell everyone to never buy a Kodak when it is brought up.

I have had this printer for one year; it was a Christmas gift. From the very beginning, this printer has been nothing but a frustrating headache. Half of the time, it doesn't respond to my print command, the other half of the time it, squishes everything onto one side of the page at which time I have to reprint the document and hoping that it won't happen again because I've already spent a ton of money trying to keep up with the ink cartridges!

I wish the photo quality was decent, but it's not. The color it replicates is always super fluorescent and too bright or way too dull compared to the original photo and I have a nice 35 mm Nikon camera that I've spent a lot of money on. This printer is going soon before I end up pulling out my hair!

I purchased a Kodak 2150 from QVC. The product was used for less than 25 sheets of paper and locked up. I called the 800 I was given from QVC because they were wonderful. I got in India, went through 10 minutes of computerized questions. I couldn't understand the person on the phone. I politely asked for another person and the person hung up on me so I called back. I got the same long wait and I spoke to a much nicer person and he said that he was sending a new printer and not the printer that I got which must be reconditioned' from China.

There was only a shell of the printer but no insides. I called back. I got run around again and asked to speak with someone in the US. I was told that there is no one in the USA and only from India. What? I asked to speak with a supervisor and was hung up on again! I called back and asked to speak with a supervisor and again was put on hold for over 15 minutes and then I hung up. Now, I have 2 printers that are useless and will need to call again to try to get both returned!

Kodak All in One printer 3250 is terrible. The ink and the printer cartridge have to constantly be replaced. Their customer service has gone downhill. I can't imagine why this company is in financial trouble. Do not get a Kodak printer. You have been warned.

Twice I have submitted a question from the "Contact us" page on the Kodak website page! The first time it elicited a response that my email was not in a format that could be read and gave me a link to use. And what do you know, it gets me back to the page I started from! These guys really need to get their customer service sorted!

I have been getting the runaround for a month now, trying to find out how to get a new print head for my ESP 9! Are they Top Secret or something? Why don't they offer them on their website, or sell them retail? Really, I'm thinking "it's not worth the hassle! I'll buy an new printer and it will not be a Kodak one!"

My Kodak ESP 3 all-in-one printer has been a disaster. It had inhaled ink since we bought it a couple of years ago and now it is printing blank pages and needs a new print head even though I just installed two new cartridges, about $35 worth. I think not. This one is going in the trash. Their tech support is based in India, and they are difficult to understand. If Kodak wants to be an American country, it should bring the jobs back here.

I bought an ESP7 printer/scanner/copier as it was advertised to be "ink cartridge frugal". What a piece of junk! It takes several tries to get it to start printing. Once started, it goes through ink like sh*t through a goose! I have printed maybe 150 pages and maybe 25 colored 4 x 8 photos in past 3 years. I'm putting in my 6th black and 6th colored cartridge today - 11/06/11. Pure junk! I would never purchase anything (except ink cartridges, I'm certain) from Kodak ever again!

My 5210 Ao1 printer, not connecting with USB cable, took 2 months to get replacement. They have disgusting service and it is hard to phone the company.

I have a Kodak ESP 3250, 9 months old. I had new ink cartridges on 8/11/11. I have only used black, draft when printing. On 10/25/11, it won't print because the "color cartridge needs to be replaced". Color cartridge has lost 30.75 grams of weight since it was new. I have replaced several black cartridges. This is a poor deal for the consumer and a great deal for Kodak selling ink. I wish I had never bought it and will dump it when something better comes along.

I had experienced a total printer failure in my Kodak C310. My ink cartridges emptied as Kodak tech troubleshooted the failed printer. The cartridges were brand new and out of the box. I wasted $30 on the cartridges, $75 on the printer and the time for replacement. I lost money in the fraudulent advertising of above average printing.

Don't buy Kodak printers. It is a waste of time and money.

I have an AIO 3250 and it is garbage. This is my 3rd one. The first non-functioning one was replaced by another non-functioning one. Now this 3rd one is not working. I am shocked that Kodak, a recognizable company is producing such crap! The ink cartridges are cheaper but print only a fraction of the number of pages the more expensive ones do! Quite tricky in their marketing office and I suppose the exec. who came up with this got a nice fat bonus! Steer clear of Kodak products! They stink!

I purchased an ESP 5250 printer little over 9 months ago. It no longer functioned just a little before 9/11/11. I talked to service and under my warranty they would send me a rebuilt printer. That's OK as long as it works correct. When it arrived, I got it set up and did all that is necessary for new printer. Started to print and each time printer went for a new page to print, there's sound of gears meshing.

I started complaining on it right away (same day I received it), little assistance other than that I needed to do this and that, which I had either done or did right away, but gear grinding continued. I was told that it was not loud enough to harm my ears. My old one before it died did not make this noise, so I complained and yesterday, 10/13/11, told service that I've had it. Either they replace this gear grinder right away, or I was going to bad mouth Kodak and their service. I was told they would ship me another printer right away. It arrived this AM, Great, Hooked up, etc. I turned on and guess what, no gear grinding noise in fact no noise at all but it would not print. I sent another message to No Service Department, and have not heard anything other than they would advise me in 48 hours.

So I went to the store, purchased another printer, not Kodak. I shipped the other printer (the second one) back to them. Since this none printer belongs to me, it will be the bull's eye for my Judge pistol. Service sucks as well as their product Quality Control. They need to stick with cameras. If my camera gets destroyed, I will get it replaced with something other than Kodak.

Kodak's customer service stinks. After a long wait, you get someone from India who is programmed with certain responses and who is not allowed to think on his/her own. It started when I bought a printer that takes a 10 cartridge. It turns out the 30 looks exactly the same, fits exactly the same, but will not work with my printer. I never received the replacement cartridge that would fit. When you call to check, they want your case #, order#, phone#. What the heck? Why not just one of those numbers? It's been horrible. What is Kodak thinking?

I have bought a Kodak M531 camera and its flash is not working so I have sent it to their service center but there is no response. They are saying that the product was not received. This is the 25th day after I had sent it.

I purchased an ESP 5200 Series All-in-One Printer in May of this year. It is wireless but I spent all my time running to the printer to do the following: 1) clear jams; 2) answer error messages (either cannot detect paper width or not communicating).

The copies came out crooked. If I try to either copy or print a white item like a polar bear, the white would come out light blue. I have spent 2 hours on the phone with a Kodak troubleshooting rep and the result of the phone call was, after reinstalling and trying other things, he had to call me back. It has been a month and I am still waiting and still have the same problems and complaints.

I purchased a Kodak to save money on ink. I have a Lexmark that was getting expensive on ink. In the two years that I have owned the Lexmark, I never had a paper jam or error message. The copies came out white. I am so disappointed and frustrated with Kodak.

My all-in-one printer 5250 is still in warranty. When it is in scan mode, it's getting disconnected error. Everything else works fine and the connection is 90% excellent. I've put in a tech complaint reference no. ** to Kodak UK, but I cannot get through on the phone. And the answers over the e-mail are useless. This is trying my patience. I feel let down by a big company's useless customer support, and a CEO that does not see the problems within its own company's business.

I purchased a Kodak Easy Share P850 digital picture frame last December (12/2/10). It worked for three months and then died. Kodak, at my expense, had me ship the product to their repair center (United Camera) in Bensenville, IL. They later advised me that they could not fix the unit and that Kodak would replace it, which they did.

The replacement unit also no longer works. And I can't get anyone at Kodak's consumer relations. Customer service does not call back, and there is no way to contact anyone who can solve this problem, since I want a refund.

Kodak is knowingly selling defective products to the public, is perpetrating a huge consumer fraud and is refusing to take responsibility. They make it as difficult as possible to contact anyone who has the authority to do anything except replace a defective product with another defective product. I have been to several websites with regards to Kodak and apparently this seems to be the corporate culture.

My Kodak ESP 3 Printer never has ink, ever. Every time I try to use it, it is out of ink. I have already replaced one print head so far. Now it works but I never have ink. I buy ink for it, but it is never there. And I hardly use it at all, not because it's so frustrating to use but mainly because there's never any ink. I suspect someone is stealing my ink, but that's odd because I live alone and I don't have any pets. Maybe my house is haunted.

Our Kodak all-in-one printer stopped printing. I called customer service to have it sent back and repaired or replaced. I could not get past the agent wanting to "troubleshoot" again. We already did that. We went round and round and I finally hung up. We will not buy another Kodak product again. We bought a UP! printer to replace the Kodak. I could not understand the agent well because of his thick Indian accent and when I asked for a supervisor, he said that no one was available.

Kodak's new ESP and All in One (Model: 6150) printers consume ink cartridges rapidly and don't come anywhere near their "specified" number of pages.

Kodak All in One Printer, Model ESP 3250, is the slowest software driver I have ever encountered. It agonizingly so slow to start printing!

With absolutely maddening feature, refusing to print when it decides a cartridge needs to be replaced, it is just terrible! Just now, I printed an address label in black and white then decided to increase the font size. When I clicked to reprint black and white address label (after the long agonizing wait for it to start), it demanded that I replace the color cartridge which is not needed for the print I requested and was not used in the past several weeks of printing black and white documents.

I am Monil **. I had bought Kodak Digital Camera model no M380 that is in warranty, so I submitted it to your HCL service center in Andheri. I had submitted on August 3, 2011 and was assured by them that it will be delivered by 10 to 15 days. It has been almost more than 1 month but yet no reply from their side. It's totally the worst service center I have experienced to date. They do not receive the phone call or even try to be in touch with the customer about their progress of submission. All lines are always busy or it continuously rings. The mobile number mentioned is always switched off.

Please give me report on this as soon as possible.

This is a very bad service center.

I've have had nothing but problems with the Kodak 3250 all-in-one printer. It's a bunch of bull that the printer saves ink. I probably was able to maybe print 50 pages total. Sending e-mail through their help section sucks. They don't even read your e-mail. They told me to do the same things that I've been doing. I think that we should bring a class action suit against them. I don't want to call them, because I've heard too many complaints about their support on the phone. Don't buy this printer. It is a piece of garbage.

Kodak should recall their printers as they have a flaw in their print heads. I cannot afford to replace another print head. They know that they have a problem but when you call them, all you get is the run around. They will end the conversation with "we can sell you a new one." I bought a Kodak because of their name, but they are ruining it with their printers. I will never buy anything with Kodak's name on it.

Our Kodak EasyShare M1093IS started failing more than a year ago. My wife and daughter thought that it was a normal camera operation and they never inquired to me about it. They just constantly complained at ever having to use the camera. I, of course, have no way to prove the time frame. I googled the problem and found a long trend of duplicate problems reported online. I contacted Kodak but I did not receive any help, just a 15% trade in on new model or a $75+ repair.

I bought a 6150 all-in-one printer in February 2011. From day one, the thing shuts off randomly, then turns back on randomly. Kodak just told me to upgrade the driver (it doesn't work) or reset it (it also doesn't work). I found out early on that they will not take it back and neither will the store where I bought it (Office Max).

The camera screen goes black. And a lot of people are complaining. Kodak didn't recall it or replace it after warranty.

I, too, am on my 2nd Kodak All-In-One printer with awful results. They send you new print heads hoping it will carry you until the warranty is over (12 months). They even have taken to gluing lead weights to the replacement print heads to try to get them to work; They don't. I'm out hundreds on bad printers, print heads and cartridges. Avoid Kodak printers.

I bought a Kodak Easy Share camera and the charger was broken. This was about two years ago so I took it back to Wal-mart but they would not take it back so I bought new charger, which took along time to get.

When I finally got the charger and plugged it in, the camera would not turn on and got hot. I called Kodak and they told me, "oh well."

We bought a Kodak Zx5 video camera that is supposed to be waterproof up to 10 feet. Yesterday was the first time to use it in the water. It is all fogged up and it doesn't work. We are 1,500 miles from home. We called Target, where we bought it, and the warranty we bought through them doesn't cover water damage. It's a waterproof camera!

Kodak wasn't much better. We did get a reference number to go to the store and get a money refund. We won't buy Kodak again. The camera is barely 2 years old.

Do not buy the Kodak ESP 3250... You will spend dollars on ink cartridges after not printing all that many pages. This website is filled with similar complaints across the Kodak line. They did make an order to send me free cartridges, but I am not sure this will really resolve their quality issues.

This the 6 camera have bought from Kodak..1 st .one about 7 tears ago..7 pixels..great ..stolen from me..The other 5..Joke !!!my last two CD83,C195, only 3 months old..died 2 day..Big Lots wont take it back..I will never Buy another Kodak again..Dad bought all your stuff, not me !!!

I have had nothing but trouble with this printer, by the way it's the second one since I had to return the first one I bought. It is the most unreliable machine I have ever encountered. I constantly have to troubleshoot and run test page after test page, which by the way gobbles up the ink, then after it does that, you get the 'ink low' message and it will then refuse to print. Maybe that's what they mean by saving on ink. The print quality, when you do get it to print is dismal, blurry, faded, and not what you would expect from Kodak. I have diligently installed all the upgrades that they post non-stop so that is not the issue. Both machines have done the same thing so it is not an isolated issue. Do not buy this printer, it would be cheaper and a whole lot less frustrating if you just print every sheet of paper at Kinko's!

I purchased a Kodak bundle EasyShare V1253 Camera and Easy Share 5300 All-In-One Printer. I didn't open the printer right away because my current one was still working. Right away, I had problems with the camera. The hand always showed the red shaking hand even if I put it on a solid surface. The pictures all came out blurry. Also, the pictures would take forever to process, so you couldn't take candid pictures. I probably took less than 100 pictures in total; and now, the lens just opens and closes and turns off. When I opened the printer, it worked great on the cartridges that came with the printer. When they ran out, the new ink cartridges would not work. The printer and the camera became useless after barely being used. I will not purchase any Kodak products.

I purchased my son a Kodak ESP5210 printer for Christmas 2010. I was really excited because I have always known Kodak to be a reputable company. Back in the 80's, my oldest brother worked for Kodak.

On June 20, 2011, my 16 year-old son was up until 10 pm EST typing his term paper for his finals at school the next day. When he tried to print the paper in black ink, only an error message popped up "Attention: Color ink needs replacing. Replace color ink cartridge. (Code 3508)". The two above sentences read the same thing. In the future, maybe you can program it to say "Replace the color printer or you will not be able to print". That would have saved me the phone call to India to speak with two people who I had a problem understanding. After trying to make this printer print, I decided at 10:30pm that I needed to let him drive to his friend's house so that he can print his paper, and come back home because he had his final exam the next day.

On June 24, 2011, on or about 5 pm, I called Kodak. I knew they were going to walk me through the settings on how to make this printer print only black. To my surprise, I was advised that "you must have both cartridges in the printer with ink in order for it to work.". I was advised that this printer is advanced and that's why you can't print in black only without a color cartridge. Actually, this printer uses one printer head and it really doesn't print black, it prints blackish or gray, which makes you must have both cartridges (keep in mind that this printer has two separates cartridges). I told the tech support operator that when you open the box, Kodak suggest that you read the directions prior to using the printer, so I did. There is nothing in the manual that states "Beware if you run out of one cartridge, you can't print at all". She advised me that the supervisor would tell me the same thing, and he did. After being transferred to the supervisor, I had to ask him several times to move his headset back because he sounded like he was covering his mouth. So now I am speaking with someone who I could hardly understand because he is from India and speaking with his hand over his mouth.

What I want to happen:

I am not interested in keeping this printer, and would like to know where can I send it back for a refund. This printer is deceiving and thus far the customer service is, as well. I am not interested in this advanced printer that does not print.

I guess I am going to be a number, as the complainant I read prior to getting to this page. They are Case ID# 8250748 and 8303840. My case ID # is 8367986. I guess I can only hope these numbers aren't in sequence because their last call to tech support was generated on June 23, 2011, and mine is on June 24, 2011 at 5 pm, which tells me that there were 64,146 people within less than 24 hours that were having problems with their Kodak product.

This is regarding an All in One printer 5250. Here is my letter to the customer relations, it will best describe the events:

My husband is currently on the phone with your support team in India. It has been OVER 3 hours (you can have a copy of phone records to prove this or anything else you need). I made him contact Kodak Support this time, because I honestly cannot take it anymore. I have been constantly on the phone, chat, and email with support techs for 3 WEEKS! Other Case IDs: 8250748 and 8303840. I have so many complaints I don't know where to start. I would much rather have a phone call from Kodak to discuss these issues. Basically not going into details here is what is going on:

#1 When you buy a printer on 2/4/11 and the paper feed breaks in less than 5 months, you should just replace the printer with a new one (instead of sending a refurbished)

#2 When you send a refurbished printer, make sure it WORKS! Now I have been trying to get the refurbished one to work for 2 weeks!

#3 When you continuously contact Support Tech with the issues, they should not continue to make you do the same steps OVER and OVER again. Especially when you have done them multiple times in the last week. Your support staff should listen to what you have to say regarding the issues. I don't know how many times we have repeated ourselves and then 1 hour later they say ____ and we say yes I know we told you that already.

#4 You should NEVERRRRRRRRRRRRRRRRR have a client on the phone this long!! This is the most ridiculous customer service I have ever dealt with in my LIFE! More than 3 hours really?????? Needless to say we still haven't had dinner and my husband didn't even get to say goodnight to our 3 kids. In addition, you just ran up my cell phone minutes and I will prob now have to pay MORE on my cell phone bill.

#5 I will NEVER buy another Kodak product again. I will also be contacting consumer affairs/reviews and BBB. As well as any other ratings forum I can find.

If the color ink cartridge indicates that it is empty, it won't let me print in black in white. If the black ink cartridge indicates that its empty it won't let me print in color.

I use the words indicate that they are empty because I don't believe that the cartridges are in fact empty. The worst part of the whole thing is that the printer has taken over when it will or won't work. It decides that it won't follow your orders to print a page.

I purchased the Kodak All-in-One ESP 9 printer about a year and a half ago and have nothing but problems with it. After a paper jam required the entire unit be sent back (was still under warranty) I have been struggling with issues of massive ink consumption. It tells me there is no ink in the cartridge, even if the cartridge is only 3 days old. Multiple calls to Kodak and a couple of free cartridges of ink is all I got. I also keep getting errors on the Print Head and end up taking it out and putting it back in multiple times to get it to print.

Upon inspection, the print head looks very inky and seems to be 'worn'. When I suggested to tech support I might need a new print head they said that wasnt the problem and it was that I didn't purchase the ink directly from Kodak and in the future I should only purchase from them! This, despite the fact, that the ink I purchase from Staples locally IS Kodak ink in a sealed pouch. The Kodak rep tried to tell me that the ink dries out if its purchased from the store. A VERY POOR excuse! The other major annoyance is that you cannot even scan (a function that requires no ink) if one of the 2 ink cartridges is empty. It just sits there with an error message about not ink and does not let you do any other function whatsoever (fax, scan) as the printer is just HUNG until you replace a cartridge. Bad design, bad engineering and horrible support. I thought I was buying a high-end printer and all I got was headaches.

I purchased a Kodak printer with the intention of saving ink. What Kodak does not tell you is that, even though you have a black ink cartridge, just printing in black uses all the colors in the color ink cartridge instead of the black ink cartridge. I am tossing mine in the dumpster. It is a complete lie about saving money on ink.

I spent money on a new printer to save ink, and not only did I not save money on ink, I spent money on a printer I didn't need. I should have just continued to use my Lexmark.

I informed them that my ESP Office 6150 wouldn't print Avery labels. The printer insists that I have the wrong paper size. After an exhaustive search of their self-help system, I couldn't find an answer. I called their support center and after 6 hours on the phone (spread over 3 days), they concluded that the printer will not support Avery labels or any other that have a glossy backer sheet. The printer is only semi-functional if certain types of printable labels are not printable. Nowhere in the literature did they mention that there were printing limitations. They also failed to mention that the printer would not work with a UBS 1. As a result, I'm using on network and it's slow.

I've had a Kodak AIO ESP-9 multifunction inkjet printer since 2009. The first year I'd used it some, but mostly for the scanning bed and the fax machine and not much for everyday printing. While still under warranty, the fold out display and keypad function panel had lost the spring that allowed the panel to open outward; therefore, the panel would not lock in place.

Kodak replaced the complete printer unit, minus the print head, with another unit. Then later on in 2009, the print head quit working, and under the warranty, Kodak had sent me another. In 2010, the cam caught which provides a stop to the lower paper tray; so, it can not be pulled out all of the way and it quit working. The tech support told me that there were no parts which could be repaired. Therefore, this April 2011, I had to spend an additional $104.00 to procure another refurbished unit, minus the print head.

This different refurbished unit was extremely noisy, especially during the cycling period, after turning it on. Since April, this unit has gotten noisier and noisier. Yesterday, I had a paper jam while using the printer, and it had begun from the lower paper tray. The paper, was the standard plain, i.e., 20 lb., 8.5" X 11". The paper was jammed up directly above the tray, and I had to place the printer on its back, while sliding the tray slightly out of the way to clear the jam.

I was unable to turn the printer off; the "push twice in succession" turn-off button procedure would not respond. Therefore, I had to remove the power supply cable from the unit to be able to power it down to off. After restarting the printer and placing the paper back into the lower tray, the same jam occurred again. I went through the same procedure for clearing the jam and restarted once again.

Here we go for the third time, immediately another jam occurred. I removed the power supply cable from the rear of the unit, and after removing the paper from the lower tray, I placed the unit on its back and proceeded to slide the tray out, so I could see the jam. But this time, the tray slid all the way out of the printer body; hence, I can't place the tray back into the slide, because the caught cam has given up its support. After contacting Tech. Support, the only fix they could recommend was a $30.00 discount on a different model printer.

I'm not spending one more penny with Kodak and on any or all of its ink jet printers; natta, not, no way. After further inspection of the ESP-9, I've determined that the design engineers had subscribed to the idea of using or installing the cheapest or crappy low-dollar components that they could possibly employ. Therefore, this model AIO was purposely designed for failure.

Well, the design engineers have fulfilled their dream, because it has lived up to their expectations. Hey, I know I'm correct, because this model, the ESP- 9, is no longer being manufactured. Kodak manufactured this lemon, and while knowing this, marketed it anyway! Consumers, everywhere, should be aware!

I have a problem with my Kodak ESP 5250 All-in-One Printer. Ever since I purchased this printer, I was buying ink cartridges like crazy. I was surprised, because I only bought it because of their ad that says you can print more with this printer compared with other printers. Each time I replace the ink cartridge, it prints a max of 2 document pages before it starts printing blurry then stops printing altogether.

I'm talking about a word document--all text, no images. So I was so upset that I stopped using the Kodak printer and went back to using my old HP Printer which is about over 6 years old and still running strong. Then I decided to try Kodak printer again and purchased ink cartridges from the internet as a test. It won't print. I did clean print head, updated firmware, uninstall, and reinstalled software to no avail.

I then decided to call Kodak support at 1-800-421-6699. The support rep opened an account and asked me for my name, phone number, email address, and service number. He also asked for the number of the ink cartridges that is installed on the printer. He then told me that the problem was the ink cartridges that I was using; he said they're not compatible with the Kodak printer.

I explained to him that I was using genuine Kodak ink cartridges when the problem started. I just purchased this ink as a test, since I cannot print before with the Kodak cartridge. He insisted for me to buy Kodak ink and that if the problem persists, to call back. No matter how I explained to him that the problem started with the genuine Kodak ink, he refused to listen and kept on repeating "Sorry for the inconvenience. Please buy a Kodak ink, and call back if the problem persists."

I refuse to buy any Kodak product from now on. The product sucks, and customer support sucks more!

I bought a box with 4 rolls of 35mm film. After using the film, I took it to be developed and 2 of the rolls had no pictures on them. Now I feel like I have wasted money on film.

I've had nothing but problems with this Kodak ESP 3250 All-in-One. I called with the first complaint (a while back & waiting forever to talk with someone) because the 'update' caused nothing but errors. We did a program uninstall, and then reinstall. The problem persisted. He guided me through a fix. A FIX! It took us through well over an hour to do as "needed". KODAK ESP 3200 SERIES AiO now has two- Yes, two running programs, the second is listed as a copy. Now that I did what the "man" told me to do, it has now no black ink! I called the first time dealing with the ink problem, the "man" told me it was my ink carton- which was brand new. That was after we went through a long check of the printer. That was the second fix and it took well over an hour for all of them so far!

The "man" said, we would get a new one from Kodak just to send the one we bought back. I thought, "Great!" That was stupid of me! He got all the basics from me, including the service number, and he sent the wrong one. What? After all we went through; we got the wrong one.... I laughed at first. So to vent a little bit, I decided to call and see how to fix this problem. The "woman" I spoke with this time so fit the quote from the much read complaint "I couldn't half understand what they were speaking because of the terrible English." She kept saying the same thing (I think, she was hard to understand). 'We will send you a new one, we will send you a new one, we will send you a new one, we will send you a new one, we will send you a new one (shall I say it as many times as she did?)! That's too cruel. I give up!

I went through the whole problem again, mainly expressing the fact that I needed the printer to work. Guess what she said? You got it! "We will send you a new one." I have learned my lesson. I will let everyone know of all the problems I have had with this "Traveling Circus" (yes, just as bad). I will never stop complaining. The first big one is going to Wal-Mart with us to buy groceries. I am taking them a copy of all of this. After Wal-Mart we then go to the Target where we bought this. After that- CompUSA, RadioShack, Staples, Best Buy. Shall I keep giving all the store listings? No, I will leave Kodak guessing. Don't worry. I have a listing of the incorrect shipments that the Kodak people made. I am going to take all of it with me. I even have all the case numbers they sent me, as well. God I love keeping copies! I love having proof! I truly hope Kodak will grow up. This is the worst I have ever been slapped in the face!

I have had this camera [Z740] for 5 years and I love, love, love it. I recommended it to anyone who wanted an easy to use camera that gives an almost professional pictures. Not anymore. My software stopped working, trapping 4000 pictures in my computer somewhere. I called customer support and they said they no longer support this camera/software, but had me download a new software version. I did that about 6 times to no avail. Kodak's answer was, "they no longer support the software/camera as it's old and that I need a new camera". So my 4000 pictures are lost? I guess so. If I do buy a new camera, do you think there's a snowball chance in Hades that it will be a Kodak Easyshare? Not on your life!

I have purchased this Kodak Easyshare z980 camera in August 2009. I used it once in September and after that during the Christmas 2009. I found that the camera took long time (10-15sec) to process a picture before you can take another one. I thought that was a setting problem. Finally in June 2010, I called their technical support, the guys gave me a case number and asked me to call back when I have a camera on hand. I didn't follow up until recently. I called them and they determined that it's a problem with camera, but warranty is out. I have to pay for the repair even if they knew the problem happened during the warranty period.

The customer service was very bad. People have very limit knowledge of the camera, but they are very strict on their warranty policy. They told me that the best they can do is that I buy another Kodak product online for 25% off.

I understand that all electronic products could have problem, but none of them has such a poor service as Kodak's. One person doesn't even want to listen to me. Supervisor sent me an e-mail, basically told me this your problem now.

I called in yesterday because my printer wasn't printing right, neither was the color. They went ahead and replaced the letterhead. When installed, it printed nothing, blank. So I called customer service again and they said they would replace it. The whole printer came along with a new letterhead. They did the order they gave me with the confirmation number.

I call once more and talk to a service rep and told him that I want to return the printer since I don't want it anymore. I was going ahead and buy a new one. The printer is used to do checks, so we couldn't wait. Besides, there was so much trouble with the printer in less than two months. He then has me on hold for almost an hour and he then gets on the line and says to wait again. He is passing me to supervisor. Well the supervisor informs me that the service rep. canceled the order for replacement that he couldn't do a refund but he could do the order again. Apparently he said I had told the guy to cancel it which I never did. I asked him that I was informed and it was a recorded call at the beginning, to check his recording that I had never been informed of such thing. I asked to talk with someone with more authority. He declined, I asked his name he said he could only give out his first that was enough supervisor, Akhilesh.

I purchase a Kodak 5250 printer 3 weeks ago. The printer has a wireless connectivity issue. Every time I power down my laptop, the printer cannot be detected and I need to reinstall the software. I have spent hours talking with techs and the solution is to buy a usb cable, which defeats the purpose of why I purchase a wireless printer. When I call there customer service number, I get routed to another tech that wants to begin the troubleshooting process all over again. I just want to return this and buy a printer that works.

I had purchased a Kodak ESP 3250 about a year ago. The printer head went bad and they replaced it. Now, the 2nd printer head has went bad and they will not replace it without cost. I have gone through lots of ink because I thought that might be the problem. After an hour on chat help then waiting a 1/2 hour on hold on the phone they just told me I would have to buy another head and they would not guarantee it. This product is a big rip off and best thing is to junk it. No cooperation from Kodak and I couldn't half understand what they were speaking because of the terrible English.

Kodak has advertised that its printer ESP 5250 saves the consumer money on ink. That is not the case. The printer is designed to make the owner buy color cartridges often and even when only black is to be used. Kodak has misrepresented the savings and fooled people into buying the printer under the premise the printer will save them money. I have had a lot of confidence in Kodak until now.

I purchased a Kodak ESP9 all-in-one printer in November of 2008 for $349 including tax. After 6 months of problems, the paper drawer jammed so badly it could not be opened or shut. Kodak did honor the warranty and replaced the printer, but the replacement has been even worse, and is without a doubt the worst printer I have ever owned. The hinge on the scanner lid was broken when I received it. The paper drawer on the replacement also does not work and constantly jams. The paper drawer won't accept the paper without a struggle. When in use, it shakes itself silly and prints wavy, uneven text. It prints on a slant always. Lately, it has gone completely berserk, having different problems every day. Sometimes it will spit out several pages of blank paper for no reason without being given a print command. Sometimes it will get a paper jam on every page for 10 or 15 pages in a row. It frequently prints out with big splotches of red ink on the documents. Occasionally, it will print out only the left side of the page. Sometimes it says "paper tray is empty" even though it is full, and it refuses to print. I know it is past warranty, but I called Kodak to ask what it would cost to fix it, and they said they don't do repairs. They have no authorized service centers.

Then I began calling local printer repair shops, and was told that they will repair any brand of printer except Kodak because Kodak does not stand behind its product, and will not make parts available to them, so without parts, the can't repair it. I contacted Kodak again to complain about this, but the best they will offer is a discount coupon on a new printer. What good does that do me on a product that they acknowledge can never be repaired if it breaks down? I could understand in the case of a bargain, $30 printer on a clearance sale somewhere, but a $349 printer is not a throwaway item. Their ink is cheap, but it doesn't compensate for all this aggravation.

I spent hours and hours and frustrating hours trying to get the thing to work and trying to get a rational response from Kodak to no avail, and all I have to show for it is a piece of garbage that is so non-functional that I can't even give it to the Goodwill.

By far, this is the worst printer I have ever owned. It will not scan properly, inks will not work separately. Also, black ink rarely prints even when it is a new cartridge. I have to change the font color to dark blue 95% of the time to print papers and my son's school assignments. Heaven forbid if the teacher ever says assignments must be in black only. Technical support was friendly and courteous, but was unable to resolve problems. The problem is the quality of the printers. I would love a refund so that I can buy a more reliable printer. Cheaper ink is not really cheaper when it does not work.

I purchased a Kodak Easy Share 5100 printer in October 2008. Within a few months, it stopped printing black. I followed their online troubleshooting steps and determined that it was the printhead. Since it was under warranty, they sent me another. But that one went and stopped printing black, too! So, they sent me another one. That one actually worked until December 2010. Now, they say that the printer is no longer under warranty and will sell me a new printhead for $24.99 or give me 30% off a new printer.

I told them that I had just invested $55 in two new sets of ink before this thing happened. I also told them that since this is obviously a design flaw, they should send me a new printhead. I am extremely frustrated with this printer. Like some of the other folks who've posted complaints about the Kodak printers, I thought that I was spending more for a better quality printer that used less expensive ink. I found that Kodak printers are junk and any cost savings in ink is quickly outweighed by the problems they have, the expense of replacing the printhead, and wasting ink running diagnostics!

The Kodak given to me for Christmas, after taking two pictures, the lens would not retract. A message came up lens obstructed, changed batteries that worked in daughter's camera but still would not work. I then took the camera back to store where I purchased it. I had to phone the company and they told me to send it in at a cost to me.

Are they nuts or what? It will cost me money to ship it and insure it. A large company like Kodak should have better service than that! Never again will I purchase a Kodak camera!

I bought a 5100 printer, used 5 ink sets and it won't print. I called the company. They say that it needs a print head. I had trouble with the printer since day 1. Now, they want me to spend more money. To fix the quality of Kodak is very questionable. I registered this printer when I bought it yet they still want to know my date of purchase. They have this information.

Kodak ESP 3 all in one printer has a defect like no other out of many other printers I have used and believe this to be a firmware issue! For the very first time I installed the Kodak inkjet printer software issued by Eastman Kodak Company in Rochester, NY with product number **** on my Windows XP PC only to find out that I cannot take it out any more with the add/remove program option. The printer scans well but does not print at all.

As assimilate as Kodak could be with their online chat service regarding their printers, as yet to be handled remain the software issue, as yet not even discussed so I have this printer and software problem where the printer problem is under discussion while there has been nothing, as yet mentioned on the software issue. I cannot remove the Kodak printer icon from my desktop toolbar the proper way and just deleting it is not my way of operating the PC although I cannot use the 3-in-1 ESP-3 Kodak printer or the software.

I have a case ID number and Karuna from online desk help suggested phoning Kodak which could start an expanse on solving a problem which does not seem solvable since replacement becomes imminent. The printer has the perfect design for me since it fits the self where paper feed would be ideal on this printer unlike other printers since the form feed is in the same place as where the ready document would come out and one does not need to have the height in space like many other printers. The printer has a print head carriage problem since the carriage does not function as automatic like other printers as once you press the button and lift the top part of the printer than you have the carriage moving to where you can replace the ink-cartridges. It makes a horrible noise and does not carry out the initial off-line calibration test.

I bought a 5100 AIO printer in 2007. The printer has had numerous failures, mostly printer head. The printer has only been operable 15 to 20% of the time. When the last failure occurred I was informed that Kodak will not repair, or try to repair. My only option is to buy a new printer at a "discount". After a lifetime of Kodak products and at least 3 digital cameras and one lousy printer I am thru with Kodak. I am truly ashamed of the shabby quality put out by an icon of American manufacturing. No more Kodak products in this house.

I called Kodak hoping to get a replacement for my Kodak Easyshare camera. What I got instead was an incredibly frustrating experience that lasted 30 minutes. I've had this camera less than a year and it completely stopped working. It was a gift from my mother after my son was born. The screen won't turn on, so I can't view or take pictures. The first lady I spoke with asked for my receipt and date of purchase.

I said it was a gift. After 15 minutes of her repeating this, I asked to speak to a supervisor. I waited on hold for 11 minutes. The second lady told me the same thing and they would give me 10% off to repair it. I was livid. I will never buy another Kodak product again. I told the supervisor this and she had no response. They are horrible with customer service and obviously don't stand behind their products. I'm telling everybody I know to never buy a Kodak product again.

I have a Kodak ESP 5 printer. As soon as the warranty ran out, the printer head went bad. I replace that. Now the paper tray door broke and Kodak says they do not have a replacement part and that I have to buy a new printer.

I had nothing but problems with this printer. I bought it because they said how great it was and the ink is so cheap. The ink really does not last too long. I cannot afford another printer. Kodak does not stand behind it`s product.

I have suffered through the use of owning a Kodak ESP3 all-in-one printer for some time now and I have had it! It is by far the worst printer on the market. I have had every problem imaginable with the printer: bad printer heads, waste of good paper, numerous faulty print cartridges. It jams every time it is used and there is bad ink in the cartridges. I have been patient with the printer but I feel I have had enough. Kodak's marketing claims are false and misleading. I always thought of Kodak in the past as a product with quality and assurance that their products would work.

I understand that my product is no longer under warranty, but I feel that between the wasted time, ink, paper and frustration in dealing with an inferior product such as the ESP 3 that something needs to be done about this. I have found many complaints about this product on line and they all point to the same problem. We were sold an inferior product that should have been recalled. If there ever should be a class action suit against a company who didn't stand behind its product, this is a good example. I want my name to be on the list if any litigation is brought on Kodak!

I cannot get any customer service from these people, not by phone, email, nor by chat. I wish to order a print head for my all in one 5300 Kodak printer, because it will not print ant black without a new one, but I can't get anyone to speak to me to order it. They leave me on hold for 25 minutes, and then cut me off. I can't print my resumes my job hunting. I can't print my papers for college.

At least, I'm not the only one who has purchased a printer from Kodak and is having the same problems! I tried new cartridges twice and used the printer clean heads and deep clean heads mode. Printed numerous pages as test of diagnostics or alignment and still had the same problems. Come to find out after hours of work and time online and off, I definitely had a bad printer head. I am very mechanically inclined so I removed the head and was able to get it apart without damage. I used too strong of a cleaner and it ruined the head. So naturally, I need to buy a new one for $25 plus taxes and shipping, probably around 40 bucks, I'm guessing.

But what am I to do? I need the printer. But I did find out the problem or the "flaw in design." It was a clogged head due to lack of use or not enough printing. And as I read other news, I did find out the hard way that without both cartridges being in using order, the printer won't print. I would like to turn off the color when I print black but the machine won't allow this. There has never been problems like these with other printers I've used. Needless to say, I will never buy another Kodak product if they can't stand behind a technical flaw (that they know is happening).

Here's the kicker: My dad worked for Kodak for over 35 years and retired some many years back but he doesn't buy Kodak products either. Ironic, huh? Anyway if anyone is still reading this, tell your friends and family that Kodak is a rip-off in the printer department. They were good making film, the 35mm type, before digital, and they should stay out of the printer market. Their cameras are "okay" but that's it. Good luck to all.

I called customer service to try to get my camera exchanged. Not only did I wait on the phone for about 10 minutes before I was even able to talk to someone, but the Kodak representative sounded like a broken record. I had already sent and received my camera, which is still experiencing the same problem. All the Kodak rep. could say is you can send it to the repair center. Why should I continue to be without my camera? Why do I have to send it in? Why can't Kodak just stand behind their product and give me a new one? This one is obviously defective! My next camera will not be a Kodak.

I have Kodak premium inkjet paper here. (It is sticky on both sides.) I have a premium Canon photo printer with fresh inks. But the prints come out wet and the black inks are weird-looking. I let them 'dry' overnight, but in fact, they didn't 'dry' at all. Other papers that I have had (i.e. Epson), dry immediately. I have spent the last 40 minutes of my life on the Internet going in circles trying to find a place that I can send this ** paper to. They are nowhere to be found. They are un-findable. They like it like that. This way, people complain to Walmart or Staples, or to other scapegoats who purvey their faulty products. They used to make good film, but now they are useless as far as I'm concerned.

Buying new inks just to find out that the inks were fine. It's the bad Kodak paper that was faulty. Cost of all new inks: $60+, not to mention the time and energy and old ink used to print up all the photos in an attempt to see if 'letting them dry' would cure the problem. It didn't. Total cost, $100+.

I received a Kodak Easyshare Z712 IS. Have problems finding rechargeable for the camera since I got it. Finally purchased from Kodak store online and those dual batteries do not work either. I had contacted Kodak before, but lost my email so I never sent the camera back for repair and now they are saying they will charge for repairs. I feel this is a defect in the camera and they are not standing behind their product. Has anyone else had problems with the batteries on a Z712 IS? I will never purchase another one of these cameras again.

I bought the Kodak All-in-One ESP3250 a few months ago because I was hoping to save money on ink. I don't see how ink savings is possible if the printer will not allow you to combine all the colors to use for black if you run out. I print in black more often and would like to be able to use the color as black if necessary. It will also not print in just color if the black is out and vice versa.

This really aggravates me because then I can't print at all unless I have both cartridges installed and they have to have ink. I looked at Kodak's website to see if there was a reason for this, and here is what I found:

"The KODAK All-in-One Printer uses an advanced built-in printhead. The system is designed to provide excellent image and text quality, while eliminating the need to purchase new printheads every time you replace ink cartridges, and saving you money.

The printing system requires that both the black and color ink cartridges be installed to print. If either cartridge is not installed or is out of ink, the printer or printhead will not print correctly. In some cases when you print or copy a text document, the text may actually be a shade of gray rather than true black. In this case a combination of black and color inks are used to print the text.

Also, if you print or copy black and white photos, a combination of color inks are used from the color ink cartridge."

In my opinion, this is crap. I've never had this issue with any other printer. I wish I would have looked online first before buying.

Kodak's ESP 9250 all-in-one printer is sold with a print speed spec of 32 pages a minute. The print speed is no more than 5 pages a minute. After 2 hours with tech support and an uninstall and reinstall of the software, I was finally informed that the 32 pages per minute is only under "lab conditions". This is an outrage. I wouldn't buy it again.

I began having problems with print quality on Kodak ESP7 all in one printer which was purchased March 2009. I ran all self-diagnostics which were indicated with no helpful results. I checked Kodak website for help and troubleshooting with no good results.

I called support phone number and found on website resulting with speaking to technician (in India?) He was very polite but obviously had language barrier. I spent over an hour on the phone with technician doing same tests all over again. The problem could not be resolved and technician determined that a new printer head was needed. He requested that I email copy of my original purchase receipt, and if it was determined that product was under the one year warranty, a new printer head would be sent to me if not other arrangements would be made. I explained that I knew that the one year warranty had expired and what would they do to help me.

The technician kept repeating instructions to send receipt as nothing could be done until I did this. This was also the answer given to my questions about recurring problems with the printer head. After talking with the technician, I was passed to a supervisor who wanted to make sure that I had understood the technician and all of my questions had been answered. He was harder to understand than the technician had been and did not answer my questions about this being a recurring problem. The answer I received to my email indicated that my product is out of warranty, (I told them so) and I was given my choice of repair at my expense with no guarantee that it wouldn't happen again or a 30% off coupon for purchase of a new printer.

Running the requested tests, which did nothing to help, has used up more than $30 worth of ink products for which there is no compensation. After checking out on forums for Kodak printer problems, running a single test, not several many times, should have been able to confirm the printer head issue. The technician had to be aware that this is a major issue with their printers but he refused to acknowledge my direct question by repeating if I would only email the requested information then they would gladly take care of the problem.

My printer would not print and when it did there were horizontal lines through it. It then responded that I was out of ink, so I went and purchased more ink cartridges. This did not correct the problem. I cleaned the printer head, and this did not fix the problem. I called Kodak tech support, and they informed me I needed a new printer head. It was delivered a week later. I installed the new printer head, and now it is saying I'm out of ink again. I then called tech support again. They are telling me I need to go and buy more cartridges (for a third time), and that there may be another problem. They will get back to me on it sometime.

Purchased at ESP3250 and returned it after one week of trying to get it to print from text. Contacted Tech Support and was told the problem was the "format" on my computer. It wasn't compatible with the Kodak printer. Who knew? There is nothing on the box that indicates the software will only work with certain systems. So if you're looking for a printer and you have MS Works on your computer, forget purchasing a Kodak. Thanks to Walmart. I was refunded my money and purchased an HP. So much for Kodak's reputation. I am sadly disappointed in their product and service.

I purchased an ESP3 all-in-one a year ago. It was supposed to save me money on ink. A year later I'm finding this very difficult to believe. But add insult to injury, in just a year or so after such a major TV marketing campaign to save me money on future ink purchases, they've increased their 4-color ink cartridge by 20%, from $14.95 to $17.95. Creative marketing or corporate level consumer scam? That is the question. You decide.

Most likely Kodak knew they were going to increase the price of their color ink cartridge before I even bought my printed. I'm angry not at the pathetic quality of the item (worst printer I ever owned), but at my stupidity for being sucked into their scheme. The government shouldn't allow such false marketing, especially on TV (there should be guidelines). I will never purchase another product from Kodak.

I purchased a 5100 all-in-one printer after watching an advertisement on television in 2007, but what a nightmare it has turned out to be. This is the worst printer I have ever purchased.

I set-up the printer and it worked fine for 2 weeks and then the problems started. I kept getting error messages and the black ink would not print. I called Kodak and spoke with a gentleman from India who doesn't truly speak or understand English, yet he is the technician who is supposed to assist me with my printer problems. The technician had me run the print head-cleaning function 4 times in a row, which used up what ink I had in the machine plus an additional two cartridges I had on hand.

He then decided that the problem was the print head and he would send a replacement. I said what about the ink that he caused me to use which ran out. The technician had to speak with his supervisor, but finally agreed they would send me ink replacements as well as the print head. It took two weeks for the print head to arrive and another three days past that for the ink to arrive (only one black and one color cartridge). I replaced the print head and installed the ink. I calibrated the machine and within a week of printing maybe 10 sheets, the printer stated the black ink was low and the color ink needed to be replaced.

I tried to print in only black and of course the printer will not let me do that unless I have a color cartridge in the machine. There is ink in both cartridges (at least 40%) but the printer states they are low or empty. Subsequently, I have replaced the print head additionally four-times, and again the printer started having problems. But now it is out of warranty and Kodak will not help unless I want to pay for the print head and more ink.

I cannot even use the scanner without replacing at least the ink cartridges. When I spoke again to a Kodak representative, another gentleman from India had no explanation but suggested that I may want to purchase the newer model Kodak printer. I am disappointed and disgusted with Kodak and will definitely never buy another Kodak product again. I promise to tell all my friends and neighbors and anyone else that will listen that Kodak printers are the worst investment a person can make. I am out the purchase price $99.99 plus the additional $200 I spent in additional ink and supplies for this printer, which will not even work as a scanner without ink.

On Monday, September 20th, I received an e-mail from Kodak announcing a 2-hour sale on their C142 digital camera. At the time of the sale at noon eastern time, I logged onto the site via the link in the e-mail and attempted to purchase the camera. The page was locked up. I tried to refresh and the page started loading extra slow. Finally, I got back on the page and attempted to check out and complete the purchase. I got redirected to an error page. Every attempt ended in the same result. I then got on their live chat room for help. An Anna B or C got on and said she couldn't help me but would transfer me. I got booted out of the help chat. I then tried to get back on the original page and only got a connection problem message. Several more attempts had the same result.

After the sale was over, I tried logging onto the site via the e-mail and I had no problem at all. I was also able to get right to the check out. I wrote an e-mail to Kodak but all I got was a robo "we apologize for the inconvenience" page. I wrote them back saying their apology wasn't good enough and I got a very strongly "we apologize" letter basically applying I should drop the matter. Obviously, this was an online bait and switch scam since they claim they sold out of the camera and yet it is still available on their web site.

I purchased a Kodak ESP 3250 all in one printer about a month and a half ago. This is supposed to save ink. I have printed about 100 pages, most in the draft mode, and have had to replace the ink cartridges several times. I bought 4 color and b&w packs plus one black ink cartridge that were supposed to be high yield. It's not. I complained to Kodak and their solution was to download the latest upgrades for the printer. What that has to do with the ink issue is beyond me.

I did find out something on the PC World web site. They did an independent test and found that when the Kodak printer cartridge register empty, they found there to be about 40% of ink still there. The first time this happened I removed the "empty" cartridge and found it to have quite a bit of ink still in it. So Kodak sells ink cartridges that only allow you to use about 60% of the product. Then if one cartridge goes "empty" you have to buy another because the printer will not allow you to print.

When my first color cartridge went "empty", I attempted to print in blank ink only and the machine would not allow it. When I notified Kodak, their response was "well, unfortunately that's the way the printer was designed." There are no notices or warnings on any of the packaging that makes the consumer aware of these issues. You have to find out the hard way. I will never buy a Kodak product again. Economic impact is I have paid $51.98 out of a total of $129.95 for ink I cannot use because of the machines design.

I received a Kodak 5300 series all-in-one printer about two years ago, but I have had to replace the printer head about 4 or 5 times. I called Kodak today to see if they could help me with this product. Once again they say it is probably the printer head that is bad. If there ever was a recall on a printer, it should be this one. The printer heads are no good. The thing looks good and all of that, but it is something that the consumer will keep paying to get fixed if the warranty goes out. This needs to be recalled!

I bought the Kodak ESP 7 printer under the guise that it was going to save me money on ink. Yeah, right! At first, the printer seemed like a dream. Then the error messages started. Then the print head problems began. Now, it's absolutely ridiculous, and the very reason I got rid of my Epson (going through too much ink) is happening again. I was almost out of black, but my color cartridge still had between 2/3 and 3/4 of its ink remaining (according to the status report). I was trying to get the most out of my black ink, so I waited until the dire end to change it. After changing it out, it calibrated and buzzed around for a few minutes; told me it was good to go and I tried printing. I got the error code 3802. I unplugged it for a while and then plugged it back in. Then the print head is missing. So I had to remove the cartridges and print head and try again. I did this and had to buzz around and calibrate. Then it said once again that I'm good to go. I tried printing again and got the error code 3802 again. So I had to unplug it and start all over again.

After this happened probably 15 times, my color ink was gone (when before this process it was between 2/3 and 3/4 full) and my brand new, not a single page printed yet, black ink is about 1/3 gone. Great money saver now, right? So I called Kodak to get some help. The guy that answered barely spoke any English, but I finally got the jest of what he was saying and I downloaded some stupid thing that will fix the error code (yeah, right). No go. It's still messed up, and I refuse to give these jerks another penny of my money. They've ripped me off enough. This mysterious error code 3802 is probably listed at Kodak as the sucker error. They suckered me into this **.

I had the same errors the last time I changed the cartridges out and ended up having to replace both of them when before it all began, I had half a black (I was replacing color that time). It's called "let's error them to death and bilk them of more ink money"! The guy at Kodak said something about how they give us extra ink in each well so that we aren't paying for it to calibrate when it does all that buzzing around for no good reason. Good to know they actually are only charging me for the 1/4 - 1/3 of ink from a well that I actually got to use! No more Kodak for me. I am out of the $17.99 color ink (well, I used a small portion of it) and the $16.99 (I bought the XL, my bad) for the blank ink. The stupid printer cost me $199.00, too.

This printer is the worst! I purchased a Kodak ESP 3250 All-In-One Printer about 4 months ago and it has been trouble from the start. It is louder than a helicopter and it jams constantly. It is horrible and I wish that I could get my money back. This is the biggest "Piece" I have ever bought. I have a lot of printing of pictures and work and it has caused headaches and taken more time than it is worth. I rather send my things to Wal-Mart or Kinkos to get the job done. It would take less time and stress to drive to pick up the stuff then trying to deal with this printer. I advise everyone to not dare purchase this printer!

I purchased a Kodak 3 all-in-one printer from Wal-Mart last year. The printer looks compact and nicely put together. However, it ran out of ink real quick. I bet we didn't print 30 pages before it was out of ink. Kodak advertises that their printers use less in so their printer is the better buy. Wrong! I contacted a Kodak representative via phone and went back and forth doing what he advised me to do. Nothing worked. He send me 2 new cartridges, it didn't work. He then indicated that it must be the print head and sent me a new one.

After installing it using the new cartridges they sent me, I still had problems - it would not print. It kept saying the printer was out of ink. It would not recognize that it had new cartridges installed. So they sent me a 'newly refurbished' printer. I finally figured out the reason they did not send me a new printer was because probably all of their printers in stock were refurbished because of all the complaints. This site is declaration of that.

I installed the newly refurbished printer and finally got it to work. Then all of a sudden, I am out of ink again. Again, no more than 10-15 pages and out of ink! So, I go to Wal-Mart and purchased more ink - both cartridges as one will not print without the other. I am fed up with this printer and feel that Kodak makes really, really bad products! They are defective to say the least.

The damage here is that the printers are all refurbished that they send you and their ink cartridges are made to give out of ink quickly so that you have to purchase new ones about every month even if you don't print but 20-30 pages a month and that is not using colored ink! This printer has done nothing but cause me trouble and I do not want to speak to another Kodak representative in that they will do nothing but keep sending you refurbished materials because that is all they have, due to all their products have to be worked on because they tear up easily.

I am very unhappy with my printer. I wish I had an HP like I do here at work. I print 100s of pages a month and the print cartridges last and last. What does that tell you?

After complaining to the store, they refused to refund my money or give me a camera of the exact model. I then sent the camera in for repair through your companies' advice. I had not used the camera most of the summer and took it on vacation. I was able to take approximately 15-25 pictures and then the batteries go dead. I was with friends who have a Sony and Cannon. The one friend said she has had her Sony for 3 yrs and never replaced a battery. The friend who has the Cannon said she has never replaced a battery in 1 1/2 years. Both of them take a lot of pictures. I like my Kodak but am very disgusted with the camera. Can't anybody in your company solve the problem? I feel you should have replaced the camera when I sent it in for repair. At this point in time, I don't feel I would purchase another Kodak product because you didn't repair my camera after I sent it in for repair. I think this camera has been defective from the time I purchased it.

I purchased a Kodak Z16 and I only used it twice. I have it for just about one year and paid cash at Target for the item. I went to use it on vacation. It took one picture and then it shut down. I assumed it was the batteries but when I recharged them, the same problem occurred. If I leave the batteries inside, it feels like a warm oven but it still won't turn on. Unfortunately, I don't have a receipt. I paid $129 for the item but they want $78 to have it repaired. I have seen other complaints for the same problem posted on the Internet. Obviously, some of them are defective.

I will never buy another Kodak printer ever again and have posted about this in a lot of places on the net. There should be a lawsuit against Kodak for the troubles this company is causing knowingly selling defective products to consumers. If there ever is please let me know.

I contacted Kodak's chat support online for part information and was given their 800 number to call. I was then passed from department to department before being told that tech support could look up my number. The tech support said that he would switch me to parts, I stopped him by saying I have already been passed around 6 times and that I was told that tech support could find the number. He assured me he would try and asked me to hold. I was on hold for almost 20 minutes listening to music loop start and stop many times, then was disconnected. In all, I was on the phone for over 45 minutes and never found the part number or price. After emailing my frustration to the company, I was told they would give me the small 25 cent plug for free and that I would only have to pay the $15.00 for shipping.

What a joke. Nikon and Sony will be my cameras from now on. Kodak showed me they have no concern about their customers or their products. I wasted an hour of my life.

The problem is with the Kodak 5100 All In One printer that I purchased a couple of years ago. It was hooked up at my home but I was not using it there. Maybe I printed 150 sheets in two years. Anyway, I decided to move it to work. The color was never really that good from day one but as time has gone on it has gotten progressively worse. The colors are very distorted when printing or copying pictures. Also, it uses a lot of ink. Kodak advertises that you save on ink because their cartridges are cheaper but actually you don't save money if you must keep replacing the color cartridge even when you are only printing in black. I have discovered that the printer uses the color cartridge to mix the colors to make black so it runs out and must be replaced even when you are only printing in black and white and naturally it is more expensive than the black ink.

I wouldn't mind not having a color cartridge at all, but unfortunately, the printer will not print at all with only a black ink cartridge. It must also have a color cartridge to work which I think is ridiculous. I have talked with a customer service representative as well as her supervisor about the poor print quality. I would tell you their names but I can't spell them or come close to pronouncing them. I ran all of the tests and diagnostics and she determined that my print head needs replacement. Keep in mind that I have probably printed a maximum of 1000 sheets on this printer.

Also, it is out of the 1 year warranty so I must buy it out of my own pocket or replace the entire printer. After reading all the comments on here and talking with a family member that once had a Kodak and experienced the same type of issues and working with another person in the office that has had to replace their print head three times in a year and a half, I will not purchase another Kodak printer. I hope this helps someone else with their printer purchasing decisions as well.

Goodness, I wish I had seen this site before I purchased this printer two a month ago. I got the first one at Wal-Mart. It lasted one day. It sounded like a dead or dying car, extremely loud and bunched up all the paper. I immediately returned and exchanged it, thinking it was a defect. This second one lasted a few weeks, much quieter, however ran through the ink quite quickly, It said it was out, so I went down to K-mart as it was closer in distance, purchased ink and came home to install. It did not print out anything close to the color of document. I had already updated the software twice in the month due to issues with the printer. The next help section was to clean the print heads, this was advised numerous times. After three of those and over one third of all the ink used to do so, went to the online help and was advised I needed a new printhead which would take a week or so. Great, I need something printed out tonight.

We returned to Wal-Mart, got money back, since it was less than thirty days on this one, but I am out close to thirty dollars to Kmart who will not take the opened ink cartridges back, and who can blame them, It is not their fault that Kodak puts this cheap piece of crap on the market. I was advised by the first sales person at Wal-Mart how much money this would save me with this printer. I am on disability and going to school, as well as homeschooling a grand son, we need a working printer and reasonable ink charges. The second Wal-Mart employee advised my daughter upon return that this is the biggest waste on the market, they seem to get them back quite often.

I had always purchased HP before, switched only because of their extremely high ink cost. This is no savings whatsoever. It has taken nearly thirty dollars of gas going back and forth to Wal-Mart and the loss of ink, not to mention time and extreme frustration. I wish this complaint company was listed where everyone on the Globe could find these and new where to look on products like this. I have never had to complain about anything before, and not a young consumer. This product should be jerked off the market.

The printer is giving much trouble since first it was purchased. Plus it did not print color when it needed black ink cartridge replacement upon purchasing, then had a message color to be replaced. To my surprise, the printer will not print unless you have the color ink cartridge. I was on the line with a representative for 45 minutes to try to rectify in not purchasing color, as with my HP printer, I encountered no problem. However, with all [their] scam advertising, I feel for Kodak, guess what? We need Kodak paper and the cartridges, and ink are the same as the rest of your competitors. You do not save a money. This printer grinds and makes quite a bit of noise like an old car, what a dreadful Kodak printer!

The Kodak ESP 3250 printer I bought keeps breaking. First the print head and after they sent a new one, it would not print correctly so they sent a replacement for one of the cartridges and when it still wouldn't work, they sent the other cartridge. All that after printing only three pieces of paper! After they shipped me a new print head, I installed it and the printer still didn't work so I called again, another long telephone call. After I received the first cartridge I installed it but it still didn't work.

Another long call and another cartridge sent and received, I opened the printer to add the cartridge and paper to try it and the plastic paper support guide broke right off. I was discouraged, so I didn't even install the second cartridge they sent me. I had to keep working while waiting for the parts to come so I had already purchased another brand of printer for less than one third the cost of this one and it works great. I don't want this printer anymore as I was only able to use it twice before it started breaking down.

I spent over $100.00 and hours on the phone and I still have a physically broken printer and no more time or patience for the repair call and waiting for parts procedure which I used three times and still have a new, broken printer. I only used this printer twice and printed a total of three pieces of paper before it went bad and I just don't want it anymore. How do I get my money back?

Complaint: Camera less than two years old with a 1 year warranty lens. Would not close.

I cannot speak to or email Kodak. I am only allowed to complain to customer service in India. A script is always read and emailed to me. I am told to buy a new Kodak camera because my $325 camera repair is about the same price of a new camera. I want them to exchange camera or do repair for $50. I have repeatedly asked to speak to a USA Kodak representative and India spokesmen will not redirect my requests. I continue to get the same persons in India reading a script.

To repair, they want my visa to pay repair + shipping and full tax before they will give me address to mail it. Kodak cannot be contacted, a very secretive company that refuses any contact with customers.

Kodak response: scripts from India. My response to Kodak: Kodak sold me a defective camera that is too costly to repair. I have never bought a camera that needed repair until Kodak. I want satisfaction from Kodak, not India reading the same script they read or say to all consumers. I have spent time trying to contact Kodak, but to no avail.

Within 4 months trouble started, the sound was ungodly like it was going to fly apart from the beginning, went through the same as others here have complained about, it stopped printing, just blank sheets. I called and they made me do new download. It printed a couple more times. I called again and they sent new print heads, color way off no black (only very light grey) lines throughout so you cannot read it. I saved on ink and I don't think so they are full of it! Please help the poor people who bought this junk and lead to believe they would save. Get this printer off the market.

My Kodak ESP7 all-in-one printer is absolutely worthless and I intend to let everyone know this. I trade my old HP Deskjet for what I thought was a wonderful deal and it sucks. I took it back to Best Buy and they traded it. The cartridges run out completely in no time at all. I'm constantly having to calibrate. Anytime I cut it off and turn it back on, I have to take out the cartridges and jiggle it around to get the damn thing to do anything. This is time consuming and it sucks. I hope Kodak would really back their products because I'm sick of this and I will deter anyone from buying Kodak anything. I can't print 99% of the time. I'm screwed all the way by Kodak printer product! I hate it.

Years ago, I purchased a Kodak DX6490. This camera has served me very well but it has developed a problem with shooting out. I purchased another battery, but this was not the case. I took the camera to a very large and well-maintained camera store. I was told that they could not fix it due to Kodak will not ship parts. I am very put out with Kodak as now, I own a useless piece of plastic and metal. I cannot seem to find where I can get this camera repaired.

Kodak has lost my business and hopefully after I go on Facebook to raise awareness, many other people will know the difficulties with Kodak cameras, and getting them repaired. Somehow I just don't think an expensive camera is a throw-away camera.

I purchased an ESP 7 Kodak all-in-one printer. I too was sold because of the commercial. Now I understood that the ink was cheaper to buy for a reason. It's because they wouldn't last very long. Still, I bought it because I have stood by Kodak products for a very long time. Well, the first issue was not being able to get the wifi to work. I paid for the $199.00 one because the wifi appealed to me. Well, I have numerous online chats with a tech. It was concluded that I could not get wifi in my area, even though I have wifi in my house.

So, what did I do? I agreed to just let it go and plug in my computers as I needed to print. Next, I was printing out some calendars for my family. I would get about 6 pages printed. Then, it would stop and it would say replace ink cartridges. Once I did that, it would then say I need to calibrate it. That cheap ink was going fast. I went online once again to ask about an issue of the printer not recognizing the paper I put in. I was using Avery label paper. After an hour chatting back and forth trying all this stuff, they wanted me to try.

The conversation ended with the guy saying sorry, the printer doesn't accept that brand of paper. What? A printer does not accept an Avery paper product? Every printer in the world should accept Avery paper. Well, there was nothing else he could do. So, the 2nd issue was not resolved. Yet here, I was still saying okay, I will ignore this issue and work around it. This is about 4 months into owning this printer.

My next issue was it started printing blank pages, pages with just ink all over the paper, or the colors were off. I called this time. They talked me through how to open it up and clean the heads and said they must be dirty. So, I cleaned them, and it started printing well. Couple of weeks later, the same thing started happening. They told me to clean it again and replace the ink cartridges. I just bought the ink cartridges. They said that the cartridges must have been defective and I should return them to store and get replacements. I called the store.

They said they don't replace used ones. I have to go through the company. So, what I did is go around it. I brought them back to the store and said I bought the wrong size. They replaced them. But I am not here to complain about the store I bought the ink at. My complaint is about the ongoing issues with the printer itself.

This is now about 9 or 10 months into owning the printer. It has various printing issues. I stopped printing from the top tray and trying to print nice photos. I just sent my pictures out. I was going through too much paper and ink for crap to come out. And don't forget it would also want to calibrate itself, so ink was being used there. Now let's go to the next issue which was about 16 months into owning the printer. The printer kept saying there was a jam with paper, when there was no paper in it. It kept printing blank pages.

It kept asking me to remove print head and reinstall. So, I sent an email to the contact address. This time I was like, you know what I just need, this printer replaced or my money back. It's ridiculous, the stuff I have gone through. They said it sounds like the print head needs to be replaced, that they would send me one at no cost. The print head showed up. I replaced it, and it prints fantastic! I was like, why didn't they just replace this in the first place.

1 1/2 months later, I started getting this error. It says top tray jammed. I pulled it out and closed it, because there was no paper in it. Then, it would say no print head detected or print head is not connected correctly. So, I opened, pulled out the print head, and replaced it. Then, it would say top tray is jammed. Back and forth I would keep getting these two errors. So, I called and talked to a guy who said it sounds like a mechanical issue with the whole printer. He told me to locate the receipt for my purchase and fax it to them. He said that I am past my warranty but they could extend it and replace the printer. I am not lying. That is exactly what he said to me.

So, I faxed it. 24 hours later, I called to see if they got the fax. They didn't. I said it went through. I have confirmation. They said no, they don't have it. I asked, "Is this an international number?" They said, "No it is not." I said, "Are you sure, because the place I faxed it does not do international?" They said, "Let me check. Yes, it is an international number." So now I have to go re-fax it for more money. After I faxed it again, I got this email that says because I no longer have the warranty, I have two options: pay 89.00 dollars for a repurposed one or get a 30% coupon for another product of theirs! I just spent 1 1/2 hours on the phone with 2 different people explaining that this is a mechanical problem. And I should not have to pay to get it replaced.

They kept saying that it's a mechanical issue. Yet, it just happened and I thought mechanical issues happen on the production line. They said no, this one didn't. I asked what I did then as a consumer to cause this mechanical problem. They said I didn't do anything, so I asked them if this printer only has a shelf life of 1 year and 7 months. They said no, that there are no problems with the printers. I explained I found this site that has multiple complaints about this printer and it all sounds like the same issue.

They said they don't know anything about it. They also kept saying that my issue has happened after the warranty. So basically, my only way of fixing it is to pay for a repurposed one. I kept explaining that it seems my little issues over the past year have led up to this problem. And if it's mechanical, how could I have prevented this? They spent 1 1/2 hours saying the same thing over and over, that I would have to pay 89.00 dollars or get a 30% coupon.

I also learned that the call center is the only place you can contact regarding issues and that you can only speak to an operator and then the supervisor. There is no one else you can talk to above the supervisor. I told them here in this country, you can go higher. I hope he gets paid a lot of money then. Well, the conversation ended with him saying, "Is there anything else I can help you with?" I ended the conversation with, "Do you know of anything else you can help me with?" At this point, Kodak has won. Yes, for the big man. All I can say is I am visiting sites like this along with the sites I belong to, and letting people know to stay away from Kodak printers. They are not worth it.

I had purchased a Kodak all-in one 5100 printer in 2007. I did not open it until about two weeks ago. It would not print black and the color was poor quality. I purchased new cartridges and it did the same thing. I called Kodak and was told the print head was probably bad when I purchased the printer but because it was out of warranty, Kodak would not replace the print head but they would sell me a new one or send me coupons to buy a new printer at a discount. I was on the phone about 1-2 hours with them. I said that if the print head was, in the representative's own words, probably damage when I bought the printer, Kodak should replace it free of charge--which they said they would not do. I even asked if they would split the replacement cost with me and they said no.

I figure with the cost of the printer and the new cartridges I bought that I have about $145.00 invested in this printer. And she said that she would not guarantee that it would print. After getting on Internet and reviewing what others have to say about Kodak's print heads, I am convinced that there was a lot of printers sold with bad print heads and a lot of those print heads did not last very long after they were replaced.

The supervisor gave me this Web site. I had asked to speak with someone above him but he did not do so. I feel that Kodak should have helped me out on this manner. Why would I want to buy another of their products when I have a printer that will not work the first time I used it? Also, I threw out the cartridges that came with it because I assumed that they had dried up. I am self employed and when I have issues with a customer, I try to solve it as quickly and to the customer's satisfaction. Evidently, that is not Kodak's policy. I have about $145.00 invested in this printer, plus going to the store rep acing the cartridges.

Since I bought this worthless thing, I have had to re-install the software on the average of at least once every two weeks and sometimes two or three. I have had this thing for about three months. Yesterday, I went ahead and bought another HP and didn't have problems with them, the one that Kodak replaced lasted almost ten years. I hope I have the same luck with the one I just had to purchase.

Kodak is not a good buy, and the ink last maybe four weeks, so it may in cost be cheaper to buy ink for Kodak, but you have to buy more often. I have bought cartridges three times and now I feel that I have to keep some in reserve. What a mistake, my buying this thing. The Kodak ESP 7 cost over $200.00 and the replacement is $215.55.

I contacted Kodak about the Esp 3250 series printer, which is making all kinds of noise. It's not printing and it's jamming paper and photo paper. This started immediately after hooking it up to the computer. This was purchased 4/2010. It has been a total pain since I brought it home. Nothing has functioned properly on it. Every time I contacted Kodak, I talked with someone I couldn't understand from India. No results. I just need more ggb and kgb. Really, this is not the solution. I would really like my money back. I will never purchase a Kodak printer again.

They are giving false advertisement and info on their product, which is very defective! The paper keeps jamming in the machine and photo paper jams all the time. It doesn't matter what size you use. The ink is really heavy on the paper. The saturation is heavy. You must lay it. It needs light to dry. It makes really loud noises all the time even if you aren't using it. It just sets there and goes off. It doesn't give any warning of low ink on screen. Really a very bad product. I am not happy. I would like a refund please!

I purchased a Kodak printer ESP3250 and am very sorry that I purchased it! I did very little printing. I did not use color. I had to purchase a black cartridge upon arriving to office and now, I need to replace the color when I did not even use this! This printer grinds and makes much noise. It is a total waste of money! Their advertisement said for the fact that they were Kodak, they impressed upon to turn away from good old HP printer. It is a horrible printer. It belongs in the trash bin!

While in Portland, I purchased a Kodak Esp3200 Printer and brought it to Eastern Oregon but did not open it as I was not settled. I did not have a home yet. I got the home, asked to have this hooked up and I have no cable to hook the PC to the printer. Please send me one.

Kodak Easyshare camera is very difficult to operate. The user manual is useless and vague and with the camera, it is very difficult to upload the pictures to a computer. Kodak commits fraud when they say it is easy. It is anything but easy.

I purchased a Kodak ESP-7 in the winter 2008-09. Within 90 days I began to experience problems including blank pages, failed printheads, bad quality, and noises associated with failed gearing. After numerous hours on the phone and email contact with Ronald B., a Kodak marketing representative, I was sent 2 replacements both of which had equal or greater trouble. In the end I requested and was denied a refund although I have the original receipt from Best Buy as well as complete documentation of my troubles, including case numbers and dates of calls made and emails.

As a means of putting to rest any thoughts that I may be one of the many consumers with less than average technical knowledge, I would add some simple facts to my story. First, I have two perfectly functional and wirelessly networked printers online at home now, one Canon and one Brother. Second, I am a graduate of Dartmouth College with a Degree in Electrical Engineering. Please understand that I provide this information not with any intention of self aggrandizement, but as a note to show that lack of technical understanding had nothing to do with the products failure. The Kodak ESP-7 printer simply does NOT work as advertised.

i bought a esp3250 kodak printer and it is a rip-off because you have to have both cartridges in order for the printer to work

I purchased a Kodak ESP 9 all in one in September, 2009. From the beginning I had problems. It kept going off-line and the ink needed to be replaced often even though I did little printing. In May, 2010 I started getting messages that the black ink was not compatible and it was out of color ink, even when I had just replaced both with Kodak cartridges. Then the print became so light it couldn't be read. I tried recalibrating it, but nothing worked. After replacing the cartridges again and not being able to do anything because I got the same error messages, I tried customer online support. After more than 30 minutes, the person I was getting support from realized that she was giving me directions for the wrong model. She then tried to offer to send new cartridges which I rejected since I just bought new ones that evening.

She told me to call technical support. After almost an hour of trying to explain to someone with poor English language skills I was told they would send a new printer. I tracked the shipment through UPS, but after it said it was delivered, I did not have it. It must have been shipped to the wrong building. I called UPS and they said I needed to contact Kodak. It took another hour trying to get 2 different people in India to understand the problem. They finally agreed to ship another printer. Within in 2 days I got 2 reconditioned printers, both without print heads. When I placed the old print head into one of the new printers I got the same message. Realizing that the problem was the print head, I packed everything up and went to Best Buy where I had purchased it. They gave me a new printer and I went to UPS and sent the reconditioned printers back.

I have bought two kodak junk cameras. the first was a c633 that died and kodak said to send them 70.00 to fix it. the second was a c653, same thing. died, send 70 bucks. Well i want to know whats wrong before i give someone money. both a garbage collecting dust now and i guess i'll use them as them as trade in a decent non kodak camera. Buyer beware, kodak is junk.

Oh they will sale me another printhead for something like 50-60 dollars, but WHY would I want to sink more money into these products that are nothing but JUNK! They don't really save you anything because every few omnths you'll have to buy new printheads for them! Nothing but JUNK! I am stuck with two pieces of junk that I can't use!

I have purchased Kodak Camera Model no. M1063 with 10.3 Mega Pixels from Kodak shop before 7-8 months ago. That was working properly but from last few days its battery got not charged from Charger. while we pluged the charger with camera. then indication showing charger attached but after 3 hours still battery not charged. so please look in to matter and do the needful asap. i am using lot of products of KODAK but this is first time me facing this problem. i request you please changed with new one because this is useless for me with battery charging.

All of you with Kodak AIO machines...stick to your guns. They sent me 2 machines to replace the 1st piece of junk (would like to call it what it was, but we'll let it be for now), then they tried to send me a 3rd printer. None of them worked or worked for a moment and then "poof" self destructed like a Mission Impossible directive.

I wrote and I called and I wrote and I called again and again and again. I did not give up. I was the squeeky wheel. I did the online chat, I did the calling, I did the emails back and forth to Timbucktoo and back, but they still wouldn't refund me our money. Finally after 4 months of these Morons, we were creditied what we paid for and I haven't, thank God, had another thing to do with Kodak, nor will I in the future. They should have done the right thing from the beginning. I ordered directly fro the Kodak website, so perhaps that was a mistake. So, in the end, David slew Goliath so keep going all the Davids (or Divas) of the world. Don't give up, you too can slay the Kodak dragon.

This is the second Kodak product that as failed me in as many years , First it was my ESP7 Print that sucked down Black in ay a rate of a cartridge a month , after 6 emails and a number of phone calls they sent me a new printer head. But would not replace the 3 ink caret I wasted. I have since put it in the closet and purchased a HP. 2nd the CD80 Cam I have owned it only 90 days and it stopped , they give me all kinds of worthless advice and than tell me it will cost $ 45 dollars to get it fixed. I am still working on this one . I have since started a group on FB to warn others about the major quality issues with Kodak products. Come Join and spread the word,

I bought a Kodak ESP7 2 months ago. I would not work properly. The color was not true color and at times would not print. I talked with several technicians without them being able to solve my problem. I was shipped a new print head but this not fix the problem. Then It would not print at all. I talked with Kodak and they had me make changes to my computer which made my computer crash. I finally gave up and bought a HP printer and it is working fine. Kodak should be held responsible for selling a product like this. I spent $100.00 for a printer that was faulty and Kodak did nothing.

Purchased the ESP9 AIO printer in 2009. We have replaced two print heads and the printer still does not function. As so many others, we were lured in on the low price ink cartridges. At a price of $239.00 at Sam's Club it has been a very poor product. We are now without an AIO and do not have the funds to purchase another brand. We need a working AIO printer for our home-run businesses. We are out the $239.00 plus several cartridges we tried to get the printer to work properly.

I purchased a Kodak ESP-3 printer in September 2009. I opened the box in April 2010. It printed blank pages. I called support in "India" and they sent me a new print head, it didn't work. I called support in India again. They sent me another printer, it didn't work. They say the USB ports are probably defective on both of the first two printers I received. I called India again and they are sending me another printer. I'll have 3 Kodak printers that don't work soon. I'm required to drive a considerable distance to the nearest UPS store and return these defective printers. I'd bet there will be 3 boxes going back.

I have spent 4 business days trying to get just one $90 Kodak printer working. I have lost countless hours of work time in an effort to save money on ink as Kodak advertises; however, it has cost us dearly. I run a construction business and was planning to replace our Lexmark printers with Kodak's. Obviously, we will never go with Kodak. Their support people just barely speak English even though they try as best they can to communicate. This has caused a loss of income and pure frustration lasting four long days.

I bought Kodak ESP 3 printer. After changing the ink cartridges, it would not work. I paid $99.00. it is worthless. I can't get anyone to help with the problem without paying a fortune. I am mad. A cheap $30.00 printer is twice the printer. I lost time and effort in trying to get the thing working; it is useless. I threw the money away, not to mention the cost of the new cartridges. I'm out $150.00.

I bought a Kodak ESP 3 All-in-One printer about a year ago and have had nothing but problems. Pictures look terrible and there are constant problems with errors coming up. They claimed that when I bought it from Walmart, that I would save so much money from the ink being cheaper and only have to pay 10 cents a print.

This is false advertising as I am paying way more than that as the thing never works for any length of time. It constantly needs to be calibrated, etc. Someone needs to file a Class Action Lawsuit against this rip off of a company called Kodak. Kodak is only concerned in making money off the consumer and not providing a quality product. They want the consumer to get the updates to upgrade the product and then it doesn't work.

So, I ended up wasting ink. This has cost me over $400 dollars in ink wasted doing calibrations and tests. I have noticed here that there are so many people with the exact same problems. Why can't you people do anything?

Kodak wants people to have to waste ink so we have to buy more ink and the cycle just continues. They want you to spend more and more money on ink so the CEO can get his 14 million dollars a year, plus a 5 million dollar bonus. This is complete consumer fraud.

I will never buy anything again with Kodak on the label.

I bought Esp 3 all-in-one printer about six months ago. Been happy with it until I was prompted to upgrade it on the Kodak site. Not only did it not upgrade, but when it closed I no longer had use of the printer. It's uninstalled, can't be reinstalled despite numerous attempts. E-chatted with tech for two hours, talked to tech on phone for another hour or so. He sent me a new version of the installation disk, which didn't work. Now they say I don't have enough RAM on my computer.

Why did it work fine for three months? I didn't need an upgrade, it only fouled everything up and I have no printer!

The scanner lid would not lift on my Kodak ASP7, I thought maybe too close to the wall but that was not the case. I lifted the printer-scanner onto dining room table to see why the scanner lid would not lift up. It was stiff. I put a finger under each edge to lift up the scanner lid. I used very little force on this action, hence, scanner hinges made a cracking noise therefore the lid is now damaged. I purchased the item September last year. I took the item back to Comets. The comment was it was my fault for opening the lid. The manager was not helpful at all, saying they will take it back but I will have to pay for the printer because the scanner lid would not open. I use the scanner quite a lot, maybe that's why it ceased up after being used almost everyday. I couldn't stand the pace.

I purchased an ESP 7 All in one printer. After numerous print head replacements, I still get an error message telling me to replace the ink cartridges, which I have done over and over with no luck. Kodak sent me a refurbished printer (same model), but it immediately powered up with the same error message! I am so completely frustrated. I told the online chat support person that I was tired of wasting almost one full year on a worthless machine, and demanded a full refund. They immediately ended the chat, directing me to call the 1-800 number.

I called, and they said all they could do for me now was send a brand new ESP 7 printer. So, I'll let them. I have no confidence that it will be any better. Is Kodak in such bad shape that they will not make good on their products? I find that it is completely amazing that they are still selling this printer at Best Buy and elsewhere. When did Kodak become such a predator, luring customers in with ads promising cheaper ink, knowing that purchasers will have to buy more and more ink to see if this cartridge will work in the printer, as if the others were somehow defective, when it is the machine that is defective! What a major scam. Please, someone file a class action lawsuit!

I purchased a Kodak ESP-7 all-in-one printer two days ago. I have been on the support chat line for more than 3 hours over a two day period. I have had WiFi connection issues not addressed in the instructions, print head and cartridge issues as well as printer discovery issues. Kodak is sending me a new printer head and ink cartridges that they say will fix this issue. I'm extremely disappointed with this product. Why was the price lowered from $199.00 to $119.00?

KodakESP7 Heavily promoted for cost savings ink cartridges. Sure they are a little less expensive but you better buy plenty cause they run out of ink fast. Not only that but the printer jams up so much and had so many erroneous error messages that by the time it starts working, the ink is half gone in set up and calibration pages. After 30 years of being a paying consumer, this Kodak printer is without a doubt the worst purchase I have ever made. Frustrated and disgusted.

I purchased a Kodak EasyShare M380 camera in July 2009. It has not worked properly since day one. It has been in for repairs twice, once for blurry photos and for turning itself on and off. Then when I took it out of the case yesterday, the shutter button popped off. I called customer support, and they said I have to send it in for repairs for a third time.

This camera cost me around $225 and shipping has cost me another $30 plus my time to send it in repeatedly and now to complain on all the social media venues I can find!

I purchased a Kodak ESP5 printer and have already been sent a new print head. It won't allow more than 4 sheets of paper in tray and jams constantly; also, it's using ink like a sieve, and is slow, noisy. In order to print, I have to use up more ink to do a nozzle clean, head alignment every couple of days. Also, I have had nothing but problems with missing print on page 2 of a document but will print all of page 1 and 3.

It's a piece of junk. And I'm tired of trying to call these people. I cannot understand a word they said. Buyer, avoid. I am filing a complaint with our state auditor as well. Obviously, they have a problem and refuse to deal with it.

I purchased a Kodak all-in-one printer because I use the fax and scanner all the time. This printer has been nothing but trouble since I bought it. Now it is a fixture in my living room, which does not work at all!

I purchased a Kodak ESP-3 All-in-One printer, scanner, and copier; and I have had nothing but problems. It never worked properly from day 1. After researching, I found that everyone has the same complaints; all the same as mine. Don't print, replace print head, ink says full but prints blank pages, and calling in and talking with people who speak a foreign language that you don't nor do they understand.

I'm sure Kodak is aware of this problem. Unfortunately, it's all about money. I wasted so much time working on this piece of junk. I have much information that I need to print and have had to find other ways to print, being that I cannot afford a new printer again.

My EasyShare software doesn't seem to work with Windows 7. I have been trying to get this resolved with Kodak since 1/28/10 with a trail of emails to prove it. They made several promises to have a "product specialist" contact me but that never happened. I've sent 2 emails asking them if they are ever going to fix the problem but now they won't answer me.

I just want someone to contact me to either fix the problem or tell me that they can't. My camera is useless because I can no longer download the pictures to my computer. Even though I've had the camera for a few years, it still worked and now I'll have to buy a new one.

I purchased a 5300 all-in-one printer and it's turned out to be the worst purchase I've made in a long time. I have replaced the print head 3 times, and again it started having problems. When I spoke to the gentleman from India, he had no explanation. I am truly disappointed in Kodak and will definitely never buy another Kodak product again. I'd be sure to tell everyone I can about my bad experience. It has caused me to have to borrow a printer from a friend.

My problem is not with the store where it was bought. Even with new ink, I still cannot get pictures, they come out looking like negative ink cartridges that I have bought and they do not work. When I first bought the printer, I printed about four pictures that were fine. After that, they were very faded and looked like negatives. Since then they all look that way, but I'm able to print papers, but that is it. I did not buy this printer for just copying papers. I paid $139.00 for this thing and it is not even a year old. I am a displeased buyer of a Kodak Printer Copier Scanner. The machine seems to be in good condition to look at, but it does not work properly. I don't know what too look for.

I bought a 5100 all-in-one printer just after they came out, prompted by all the promises they made and because of the Kodak name. Wrong move! I have had nothing but trouble, from installation of the software which never has functioned as it should, to print heads. I think I am on the 6th print head today!

There are days it won't scan, days it won't print, ink cartridges run out after very little use, I cannot run routine maintenance from the software and they have outsourced technical help to a foreign country. I had a great tech in Rochester after about 25 calls in the beginning, I was able to email him and get help without a lot of hassle and his advice was always right on. But alas, the technical help from the USA is gone! And their "club" for users asking for input about the printer is a laugh.

I don't think they pay attention to any of the comments. So this is my first and last Kodak printer. The plan is to use up the many ink cartridges I have had to buy, and go back to the printer company I can rely on, which I should have done in the first place!

Purchased Kodak 5300 AIO. It's new out of the box and would not print. It kept saying print head out of alignment. Installed 5 times! New ink twice! It cannot align manually--not an option. I tried the live chat. After jumping through the 3rd or 4th hoop, I gave up on that. On the "e-mail us a question" page, I saw many other examples of people having the same problem. I had to hit the translate button on that page because it was German. Every piece on the thing said China! I started thinking it must be a defect. When I reached this page that confirmed it. I will never recommend a Kodak printer. This unit even came with an install disc. I purchased at Wal-Mart, so I'll get my money back on the printer. I wish I had checked this site before buying new ink right at $20.00 for black and color carts.

I purchased a Kodak ESP3 printer on 2-9-09 because my old scanner died. After less than 3 months, it started having issues with ink quantity. I replaced cartridges and unit said ink low. Color ink flashing then unit would not power up at all. I called tech support and got someone in a foreign country who I could barely understand. Finally, I was told another printer would be sent to me. I got the new one on 6-22-09. It worked okay for about three months and then it started again with the low ink levels. I print very few items, no pictures, so how is it I used up all the ink?

I called tech support again only to get another person I could not understand. I told them I want a refund of what I paid. They told me the only way Kodak refunds your money I would have had to purchase the printer online from Kodak. They sent out a new print head and ink cartridges which I refused delivery from UPS. Three days later, I find a printer on my doorstep. Lo and behold, Kodak sent me an upgraded reconditioned printer. I did not ask for another printer and I do not want to be a repair man for Kodak.

I filed a complaint with the BBB in New York on 12-28-09. Kodak never responded to the BBB. The BBB advised me to contact an attorney or file a claim in small claims court. This is not cost effective for me to get back less than $100. Now, I get an e-mail from Kodak tech support saying they will invoice me for the printer that I have not returned. I told them I did not ask for another printer and if they want it back they can send UPS to pick their made in China junk. I would never buy another product from Kodak again. They should only sell 35mm film.

Been a user of Kodak devices a long time, now 70 years old. I inquired about an error messages that says "Memory card is protected" (Reset switch on memory card). No info in user manual for my Z740 camera as to where or what such a switch is! Now [Best Buy] wants to charge me a fee to answer the question? I know times are tough, but for me also. This is not a good way to treat customers who bought [their] product! Camera is inoperative until I figure out the way to make it work.

I purchased a Kodak Easy Share camera in March of 09. The camera died in Dec. and was sent in for repairs. When the camera came back, I put the memory card in and it wouldn't work at all. I phoned Kodak only to be told that the memory card is made by Lexar. I can send it back but the cost of shipping to the States including insurance (they said I should have) and the cost of taxes and duty would almost equal the cost of the card. Had I known the memory card was made in the States and had to be returned there, I would never have bought it. Don't make the same mistake. When buying a camera, buy any other name but Kodak. Considering the cost of the camera it was not worth my money at all. I now have a camera with no memory card and I have to purchase another one.

We purchased a Kodak ESP-3 All-in-one Printer because we were told it had superior printer quality by a Kodak representative at Best Buy. It was inexpensive and the ink was cheap and all printers use the same ink interchangeably. The problem is the ink runs out immediately. The black ink runs out after approximately 15-20 sheets printed in draft quality with no color. The color ran out after two pages. We have had the printer for a little over a year and have purchased numerous black ink cartridges and a minimum of 4 color cartridges. We will never buy a Kodak Printer again because their printers are inexpensive because the ink cartridges are how they make their money by not filling them.

I purchased a new Kodak easy share printer one month ago and although the ink is inexpensive I have had nothing but problems with the paper feed. It jerks my paper and rips it when it is feeding the paper through while trying to print and therefore causing the paper to get jammed and the printer not to work. The light on it will blink either green or red indicating one of two problems.

The other problem I have had was if the color ink gets low but not completely out it will not allow you to print in black, you must buy a new color cartridge and install it before it will allow the printing to continue. I saw the advertisement for the Kodak and regretfully purchased it, because of the cheaper price on ink now realizing that in order to sell the cartridges cheaper they would build a low quality printer.

I got a brand-new EasyShare model Z1275 as a gift in June 2009. I start having problems with it right away. This last time, it froze and would not go on. I called the 800 number, and they said it would cost about $100 to fix it. I am very unhappy with the product and never will buy anything from Kodak again. I am telling everyone who is thinking of buying a camera not to buy a Kodak.

My printer ESP 3 has problems again. The ink is finishing after every 40-50 A4 printed pages, even the color ink which I didn't use! For every 40-50 pages, I have to buy another ink! For how many pages this ink is for? This is the worst printer ever!

We purchased the Kodak all-in-one (AIO) printer. Within the first three months I had to call their support line that was outside of the US. The person was very hard to understand and became impatient with me when I continually had to ask him to repeat himself. The printer needed a new print head which they supplied.

The other issues I had with this printer were it would print photos on regular paper, documents on 4x6 photo paper, would not print on 8X10 photo paper at all, and I would have to clean the print head after every few prints. It would "spool" for minutes and minutes on end and I would have to shut off the printer and restart my computer to get it to print again. I called the support line 3 times within the first year and now after using it for 11 months I have bought a new printer like our first one before the Kodak that lasted 3 years without a problem until it died. I do not recommend this printer at all. The savings on the ink does not justify the agrevation and loss of time. My 80-year old, retired photographer dad would get so frustrated. Something he certainly did not need at his age. Do not buy the Kodak all-in-one (AIO) printer.

I talked to Kodak about the problem with my brand new camera eating batteries. They pointed me to the online warranty center. I had replaced the original battery twice trying to get the camera to work. When I mailed the camera to the repair center, at my expense, it was returned with a note saying they had cleaned the camera. I have now bought a 4th battery and am having the same issues. The camera won't turn on at times or will shut itself off. I have bought the last product from Kodak! The result is the cost of not having the camera work when I need it. I'm mailing the thing in for the no service ($22). Cost of batteries is $30.

trying to find out about replacement part on kodak easy share dx7630. the battery holder tab (orange tab) broke. i was trying to find replacement for it. i called 1-800- and hit english #1 then i needed digital camras option. i hit 12 for that some guy cody ancerd. cound not understand him well

well i had to give him b as in bob c as in cat because he did not understand english and i chose english menu. well after about 30 min doing the t as in turkey and all that he did not understand me so i asked for english person. he hangs up on me. i keep calling back. the second time he makes me do the b as in bob and blahh. ok i hang up and try again. who do you think ancerd? it was him again. i hang up and call again. well some one sounding lik him. well it was him changing his voice again. someone needs to look into this number 1-800-235-. its a joke. kodak has bad coustomer service. worst i have ever seen

I purchased a Kodak ESP-3 all-in-one printer from Wal-Mart. After using the printer a few times I called their support line and talked with someone outside this country with a thick accent, hard to understand and very sickeningly pleasant. The printer was using all my color ink to print black text only. That was why I purchased the printer, for text only printing. They told me the printer uses color ink during printing, regardless of what you are printing. They also told me that if I change the cartridge from the starter one it will improve. Well I did that and still it used my color ink for text.

So now I am out of ink and it won't finish my report until I replace the color ink cartridge. I have 1/2 full black cartridge left. So beware of Kodak claims about their long lasting ink and especially printing speed. If you get lucky you may get 3 ppm black text printing speed. NOT WHAT THEY CLAIM (21PPM). Also the printer take about 1 minute or so to get prepared to print. It goes thru some kind of pre-programmed function which sounds like it is getting ready to blast off to outer space. Then it finally is ready to print. It is extremely noisey for an ink jet. SO BEWARE BEFORE YOU BUY!

If Kodak is going to drop tech support on products as soon as they introduce another then consumers beware. It's sad that a company with such a long a distinquished history is now more concerned with profit than service. I will never buy another Kodak product and advise others to use caution before investing money in their merchandise. I now have two worthless Kodak cameras that can't be repaired because of sorry customer service.

I called Kodak and told them I want a new camera. They told me that there policy is: they will replace the camera if it is sent back for repair 3 times- otherwise they will attempt to repair it. I have been buying Kodak for over 20 years-just did a google of complaints-it obviously isn't isolated. I will do my homework and look at complaints before I buy the next camera. It won't be a Kodak

Its too late to return it to Target. The ink is cheaper but you need it more often so it cost more money in the end. We spent about $150 on the printer and ink and now its useless to me not to mention the trip to the store to return the first one..time Ill never get back. I suppose I'll have to buy a new one now and shell out another $100 that i dont have

I've returned the camera twice for repairs (at my expense to precision camera. The first time they said it was a defective battery, this time it came back in the same condition...it will not turn on! It's in the exact same condition as when I sent it to the company and there is no letter of explanation!

What they are failing to realize is that after taking just a few pictures, sometimes 10-20 it will shut off and not come back on. I then test the battery in my daughters camera which takes the same battery and that battery will work in hers and not mine. I've paid for shipping both times and the cost of batteries. taking to a total of over 200 dollars I'm just sitting here looking at, it's useless!

This is the second non working kodak camera. I grew up in a household of those using only kodak (non-digital) cameras, but I will never use another Kodak product and will be spreading the word as of any means possible as to the treatment by customer services lack of help, and poor products by kodak.

Please do not buy these cameras! A few may get lucky but I've done research and even doing google alone will tell you, try it, google kodak camera complaints. Good camera websites don't even list Kodak cameras among thier cameras for sell anymore.

I purchased a printer from Kodak about 6 months ago. I've had nothing but problems I purchased it. After spending 45 minutes on the phone (today) with someone that could barely speak english, I asked him if I might speak with supervisor. About 15 minutes later he came back and said he had spoken with supervisor....then...he hung up on me. I've been waiting for a phone call back, but nothing has transpired. After viewing all the problems/complaints people had with these printers, why are they still allowed to sell them? What do I have to do to get my money back? They either send me a print head, tell me to install/reinstall the print head, then the cartridges. I've put a new color cartridge in and the printer keeps telling me my color cartridge is low. Now the machine won't even let me make a copy. I want my money back. How can this company be stopped from selling faulty products? Would a class action law suit help.....lord knows there are enough complaints about them. Please stop these people from taking advantage of the young and elderly. What they are doing is not right!

My husband purchased us a new Z8612IS, because we had a new bay on the way. This camera has caused me nothing but trouble. It freezes, loses pictures, won't shut off, won't turn on, jams memory cards, and produces blurred fuzzy delayed pictures. The camera was first purchased in May 08, and would have random upsets... simply accounted as operator error or impatience on my behalf. In April of 09 we were on a family vacation visiting with my grandma who lives quite a distance away, took many irreplaceable photos of great-grandma and her great grandkids,the camera froze during pictures and my husband removed the batteries to get the thing to shut down. On thet same trip we also spent a week at Disneyland when the camera started acting up again. We purchased NEW lithium batteries & a new memory card at the start of our second day... the previous memory card LOST all of our pictures of great grandma, disney special moments and other irreplaceable pictures. This camera has caused many a dissagreement between my husband & I, he purchased it as a gift in hoping to further my enjoyment of phototaking... the camera was sent in after talking and decifering what the representative was saying after our trip was over... the camera came back after a "repair". It has recently started "acting" up again only six months after being "fixed".

So,,, I once again called good ol'kodak and got the run around from a rep. who in broken english let me know that me camera really wasn't ment to function at the full 8 pixels, I asked why then did I have that option if it really didn't make a difference... she was lost in her "script" and didn't have a response. She offered to take my credit card info so they could bill me for a repair offer. Why didn't they just give me a NEW one while my camera was still within warranty? Why now after it obviously wasn't fixed should I have to pay because it's now OUT of warranty? This is such a racket, my husband is beyond frustrated... I am about to throw the darn thing away and start investing in disposables... at least they seem to work and get the job done... I would feek guilty giving it awayu because this camera has caused my nothing but stress and frustration, I can as far to say thae when "the camera" comes up it even causes problems with my marriage... how did something so well intended go so wrong? Oh yeah, I can download my files that dissappeared if I buy a photo retreveal program... Please just give me what I expected when I purchased... Have enough decency and respect for you company and products to stand by them and see when something could be fixed and made right. A discount offered on a repair is not making the issue go away or making it right. I'm so frustrated... what to do next? Who will listen to me? Is there anyone at Kodak that cares? my husband thinks we should just buy a new one. That just does't seem right to me.

Bought Kodak ESP 3 All-in-One Printer less than a year ago as Kodak advertised it uses less ink. Wrong!!! Replacing it more often and costs more. Also printer only prints sporadically and when it doesn't I have to unplug from outlet and plug back in then prints! Will never buy a Kodak product again and am telling everyone I know not to buy a Kodak product! I called Kodak consumer help 6 times and was given the run-around 6 times. No replacement or repair!

I have to send in $50 PLUS the Cost of shipping to have their problem fixed. My son has Cannon and they paid for his shipping and for the repair. I want Kodak to stand behind their product and pay for shipping and pay to fix the camera. OR STOP SELLING IT. I should not have to be out the cost of the camera and now the cost of shipping and repair when they know about the problem and have not done a Recall.

They had me send it to Precision Care 3 times, nothing was ever found to be wrong with the camera, but it never worked for me. They have refused to give me my money back because I didnt purchase it directly from them and their policy is that replacement products are refurbished - not new! $300 initially for the camera and then the batteries.

i bought a kodak camera c-140 on 17th october. after 10 days its flash didnt work. the retailer told me to go to the service station. HCL has taken the service for kodak in bbsr. they told me that it will take one month. as known for its products, i bought a kodak camera. but i didnt know after few days its flash wont work and it will take one month. then what do i do now. i wl wait for 30 days. i have to do so many work in the camera. had i know this would happen and the service is poor then i would nt have bought it. FLASH NOT WORKING

I bought a Kodak ESP3 printer and it wasn't very old when it wouldn't work. I got another one and the red light kept blinking that it was out of ink with a brand new cartridge in. I was really needing the printer so bought another one, and it lasted less than a month and was doing the same thing. Walmart won't give me anything for it, and Kodak won't respond to my complaints. These printers are junk, and I will no longer do business of any kind with Kodak. They are just unethical and I can't afford their cheaper cartridges that don't work even when new! What a rip off! I have spent so much and have nothing to show for it! Junk!

I feel Kodak has grossly mis-represented this printer. It's false advertising... being advertised to save money on ink. How do you save when the printer uses ink every time it's shut off (they don't even tell you this!), every time you clean the head (uses 1/10 of the cartridge!), and it randomly stops printing colors, thus forcing you to clean the head! It is VERY slow, VERY noisy, it jams frequently and sometimes reports false jams, refusing to print until you reset it (shut off), thus using MORE ink!!!!!! it's a piece of junk, it should be recalled!

I bought a Kodak ESP5 printer solely because of Kodak's advertisement concerning the cost of their ink cartridges. The black one is only $9.99 plus tax. I print only in black and white so this I thought is a good deal even though the printer does cost about 50% more than others. Now, come to find out, that this silly printer also uses the more expensive color cartridge to print in black and white. In addition, it appears that this printer, while printing in the "only black and white mode option" that more of the color cartridge is being used than is the black cartridge!!!!

The color cartridge is now empty and the printer will not function until it is replaced. The black ink cartridge appears to still have a sufficient quantity of ink. The cost is 2 or 3 times the relatively inexpensive $9.99 black ink cartridge, which is all I need. Evidently this printer is not like others which will function with only the black ink cartridge installed. This is the gimmick. Indeed the black ink cartridge is inexpensive but the machine uses more color ink when printing in black and white.

So, don't be fooled and sucked in as I was with Kodak's advertisement concerning the lower cost of their ink cartridges. If the machine did use only the black ink cartridge to print black and white documents, which is all I do, the machine would be a good deal. It's not. I called Kodak's support line and was told that all of this is indeed true. So, why does this machine have two separate cartridges when both are always needed for the machine to print in black and white? Why not just one cartridge that does the job? Don't be fooled by Kodak's ads.

I brought the Kodak Camera KB10. After one Month its Flash not work so we give it to Sellers. He replied that no any waranty on flash. you repaired self while camera is under waranty for 2 Years.

The outsourcing of customer service is a bad idea. You can't understand what they say. They speak English, but it is a weird version. They don't use verbs correctly. You can tell they are reading from a script. When you ask them a question they can't find in the script, they put you on hold and try to figure out what to say. They told me that my credit card would not be charged if I did not send my camera to the repair center. 10 minutes after I hung up the car was charged. It was charged a different amount than I was quoted. They charged sales tax. Why? I don't live in the Philippines, and the repair center is in a different state. I told them to refund my money...that takes 10 days?

We bought this printer in December, 2009. I haven't had anything but trouble with this printer since the day we bought it. I put a new ink cartrige in this printer last Sundayl...this is Friday, and it is already out of ink, after three uses. Please do not waste your time buying a Kodak Printer. I spent at least 12 hours on the phone with people we couldn't understand because it was broke when we bought it.

I purchased a Kodak DX6490 digital camera for over $400 a number of years ago. At one point it rolled of the front seat onto the padded, carpeted floor of my car( about an 8" drop). The focus mechanism broke and I paid $150 to have it repaired. Upon receiving the repaired camera I noticed that I could not switch back & forth between the viewfinder and the screen. I contacted Kodak and they said they wanted another $150 to repair what they broke. Today I had the camera sitting on the floor of my car and it rolled when I took a turn. Now it won't even turn on and when I try to charge the batteriesi ahve two) the charger flashes red instead of green. The camera is useless. Now they offer 25% credit for a new Kodak camera. I suppose they feel that there is sucker born every minute.

1. ESP-3 unit cycles cartridges each time it is turned on--wasting ink. 2. IF unit is turned on while computer already on, computer must be restarted. 3. very few prints actually accomplished. 4. paper loading trail very sensitive to be loaded exactly right, or else it crunches up paper. 5. Scan feature refuses to work if ink is empty.

The unit cost over $100, far more than other printers. Kodak cartridges, while cheaper than competitors', still cost far more because actual amount of prints is so low. We only got about 15 printed pages of typed material from one set of cartridges; IF we had printed photos, the ink would have disappeared far faster! The unit over-uses energy AND ink. We refuse to continue buying products that fail so badly. We feel Kodak grossly false advertised. We are currently researching to see if there is actually ANY printer that does not do these same things. Is there ANY company that actually makes good peripheral products, that treats customers honorably?

Kodak is like all other company's in this world, "making money on [bad] product's "! do [they] really have to shut down all feature's cause [they] need to sell ink jet's that bad? I can't even scan an item if my ink jet is empty - or do any other function for that matter! Not 2 month's after i bought the product from a store (not an obsolite item or discontinued) [they] stopped selling in to the public - i had to buy it on line from [them]!

As of today, i took printer to the everglades and shot it with my shotgun , which is what they should have done off the assembly line as they rolled off. THE WORST MONEY I COULD HAVE SPENT! [Their] ink jet's last 1/3 the amount of [their] compeditors. I should have burnt the money i spent on product, it would have had the same results either way.

I purchased a Kodak Easyshare camera in May. I use it both for personal photos & for my Ebay sales. Little by little it stopped transferring the photos to the Easyshare software (albums to organize photos) that came with the camera. Yesterday I spent an hour and 15 minutes with an online technician who not only was not surprised by the problem, but seemed fully prepared for it, leading me to believe that this is common fault with this camera (and probably why it was on sale in the first place). The "fix" for the problem was a sort of bypass that creates more problems.

Today I realized that I needed a camera/software that is actually works as it's supposed to, instead of in a jerry-rigged halfbaked fashion. I have spent at least an hour this afternoon on the phone to India (?) trying to find someone who will refund my money or exchange the camera. The only people I am able to get are Indians who are following a script and tell me that they can help me "resolve" the problem. When I tell them I no longer want to resolve the problem, I want to return the camera, they attempt to transfer me, I end up on endless hold and now I am stuck with a worthless camera.

I am SO disappointed that KODAK! ... does not stand by its product. It will cost me another $120 minimum to go buy another camera. I will not buy a Kodak, so I will have to hope that the thousand+ photos I already have on the Easyshare software will be accommodated by a different company's software. Class action, anyone?

Called for help in using the HDTV camera dock. Was told I needed to talk clearer so they could understand my problem. Thought Kodak was an American Company but instead it is junk from who knows where! That is why America is in the shape it is in! Will not buy any more Kodak junk and hope no one else does!

In june 2009 I bought a Kodak ESP5 printer. it's recycled garbage, a total waste of time and money. It's not a printer, it's a jamming machine. It sucks up to 6 pages at a time, and wraps them around the rollers. The first one I received was so bad, Kodak exchanged it for another. But they did not send me another new one, instead they sent me a refurbished one. What a way to treat a customer. This second one jammed as well, and never printed anything. Constant downloads of the software, a new printhead, new ink cartridges and reruns of the diagnostics, failed to solve the problem. This printer should be recalled, and if Kodak has any integrity, they should give the money back to everyone duped into purchasing it. In the end I wrote a letter of complaint to the CEO of Eastman Kodak. No, I don't expect a reply. Then I took a 25 pound sledge hammer, and smashed the worthless piece of Kodak ESP5 junk to bits. It didn't get me my money back, but it sure made me feel better.

On August 21, 2009 I send my Kodak Camera P850 in t o the company to have repair, after only one day I received an email saying that Kodak would give me 25% off the purges of a new camera, I then called the company only for them to tell me that they would fix it, for the last 2 weeks I have call, and called speaking with 21 people. On August 31, I called and spoke with a Manager named JP he then told me that he found the camera and would send it down to have it repair and I needed to pay a total of $171.45 I then gave him my credit card information, I call back on September 01, 2009 to check the statues of the repair. They then told me that it was send down for parts and it could not be fixing. He also said that he would send me out another one. I then told him I did not want another one if they could not fine it give me my money back. He then went on to say they would credit the money in the net 10-12 days. So I ask at that time what was I to do about my Cramer he said he was sorry and their was nothing he could do. I will never bye any thing else from Kodak for as long as I live.

I would like to report that Kodak [after 3 months] has found my camera/repaired it and returned it...[I had reported it to you before...this started 5/17/09 and the camera was returned 8/20/09] So, thankfully, after giving up hope, it was returned.

Well I finally recieved a printer from Kodak & I got a refurbished ESP3 instead of my ESP7 that I sent back to get replaced because it quit after 6 mo's. I just don't know what to do now as I'm so stressed out. I'm at a loss of what to do & I & my wife are so hurt by this experience as we have never been treated like this in all our 51 years of marriage.

After spending over $150.00 for a new 6 mo. printer they are sending me a refurbished printer. I will never buy another Kodak ptoduct & after I get the message out there will be alot of other people that will not support Kodak. Sorry, but I am hurt.

We puchases a 5300 all in one printer over a year ago during this time they have replaced the printer head, replaced the whole printer( got it in Nov. 08) and now once again replacing the printer head. Kodak knows they have a problem with the printer and continueto replace the printer heads at no cost. The problem is you never know when it is going to go out and when it does you are out a printer for 5-7 days until they send the replacement printer head. Our family members who have this printer also have the same problem.

These two printers cost me over two hundred dollars and they are both going in the garbage.

I purchased a Kodak Digital Camera V 530 about 3 years ago. The camera became defective as its lense was not moving . To my horror I found that Kodak doesnot have user friendly technical support facilities in India. Their website apperas to be outdated as the telephone number given there is outdated . I wouldnot recommend anyone to buy a Kodak camera in India.

I bought a Kodak ESP 3 printer because of the name Kodak and the promise of much lower ink costs. After only half a dozen or so prints the low ink light on the printer came on and the cute little graphic on screen came up telling me I was out of ink!!! I knew something was wrong but went back to Wal Mart and ploped down coin for another ink cartridge pack. Funny thing number 1: the new cartridges felt no heavier than the old ones -- this was verified by weiging them where I work - they were within 5 grams of the weight of the new cartridges!

E-mailed Kodak. They were at a loss what could be wrong since no one had ever reported this before! After my second complaint e mail they sent me a new printhead and said that would solve the problem. Long story short- I am out the cost of the printer, four additional ink packs and countless time trying to explain my problem to people who took an English course on a dare!

I finally gave up when Kodak contact number four explained that they could make no refunds of any kind and please let them know if they could be of any more help! Could not keep a straight face after that one. I WILL NEVER buy another product from KODAK! If there is any further action I can take will you please let me know?

We bought a Kodak 5300 in good faith thinking we were doing our daughter good as she prints alot of reports as well as pictures, about 3 months after we bought it the picture quality became ditorted and the black would stop printing , we contacted kodak and they replaced the printer head, 6 months later the same problem returned they again replaced the printer head, now that we are out of warrenty they say there is nothing they can do as its normal for the printer head to wear, i explained this was a ongoing problem and they needed to address it , angain nothing they can do , i am sorry i ever bought it , nothing but problems since we bought it.

Very sorry I bought this printer

I bought a digital frame online for my inlaws for Christmas. They never opened it - too intimidated and I did not find out until March. I tried to return it to get them something they would use and I was told unequivically that Kodak does not do returns after 30 days - no exception, they don't care if it was unopened, they don't care if it was a gift; they apparently just don't care. I have called, written a letter and now I am filing a complaint with you hoping that they will not only be more flexible with me, but perhaps they will rethink their (ridiculous) return policy!

I ran out to buy the Kodak EPS-7 print..Heard it was a great printer for using less ink and cost per cartridge was much less that HP. From the very first day I have been having problems. I always seem to be able to work through them until today! I only print shipping labels and invoices so quality is not an issue. I always print in draft mode to save on ink. To day when I started to print..the printer seemed to be printing in high or best quality mode. Even though I change the setting to Draft. Same speen no matter what the setting. I called tech support...if you want to call India's help desk tech suupport, and told them of the problem and was told to do the update on the website. Tried that and it did not work so I limped through the rest of my work day. I called back later this evening and wasd told to call back..the computers were down. I called back at 10:00 pm and for 2 hours was told it was printing normal. Normal I asked? I know how fast my printer prints in draft mode and was defiantly was not printing "normal". After that I lost it! It is now a $275.00 Copy machine and my HP is back in it's old spot!

I updated my Kodak Easy Share software at the request of the Kodak softare I was using. Now it won't recognize my camera. I contacted on-line support and was told they don't support my camera. Well, It's a KODAK Z7590 with Easyshare printer dock series 3 that I paid several hundred dollars for. Even if it is a few years old, 0ne would think they would care more about their customers than this.

Also there is no availability of a driver update for my camera on their web site. The Easy share software is difficult to use at best and the camera never was able to retrieve my pictures without rebooting my computer and finessing the software. It has been a tolerable experience at best from day one and now not even tolerable.

I will have to purchase a new camera. Definitely NOT KODAK. Not to mention time lost looking for a driver to fix my camera.

Tried to get $money back and Ankica stated they will not give me my money back and will replace the printer and printer head! I DO NOT WANT ANOTHER KODAK PRODUCT! But they would not give refunds only replace defective products. DO NOT BUY FROM KODAK!

Mistake #1: After reading mixed reviews, I went ahead and bought a Kodak ESP 7 printer at Best Buy. It installed easily and worked great for 1 day. Then 2nd day it only printed blank pages. Mistake # 2: Should have taken it back to Best Buy immediately but called Kodak instead. They tell me to clean the printhead. It works but it sucks up a lot of ink.

I complain that I shouldn't have to clean printhead since it is new. They sent a new printhead. Works great again on that day. Went on a 2 week vacation and when I returned, printer is spitting out only blank pages again. Kodak informs me that I need to keep printer on all the time, which it was. Kodak tells me that I shouldn't let the printer sit for a long time without printing. What?!!?? I tell them it was only a 2 week vacation!!! I clean printhead again.

By now I've only printed 2-3 pages and more than half my ink is gone. I bought this printer because it is suppose to use less ink and cost less to print according to the Infomercial. Kodak sends another printhead. This time changing the printhead doesn't help. Still blank pages. Even after cleaning printhead the print quality is horrible. Now the black and color ink is gone and I've printed a total of 4-5 pages since I bought the printer.

Kodak sends me a new printer. Except it is not a new printer. I can tell the "new" printer has wear and tear on it. And it appears that the photo tray is missing. So I think I must have to take out the photo tray of original printer and put it in the new one. Somehow I managed to pull out the photo tray of original printer and I try installing on new one. It doesn't fit. After pushing and shoving for a half hour, I realize new printer does have photo tray but it's broken and stuck deep inside the printer. I call Kodak again and tell my story. The foreign customer service rep with barely passable English gets the entire story wrong. I repeat it again very, very, very slowly. Foreign customer service rep then asks me what he can do for me. I demand a refund because now It's been 2 months of dealing with Kokak and I can no longer take it back to Best Buy. Kodak tells me they do not issue refunds. I am moving to Mexico in one week.

Kodak is shipping a 'new' printer and tells me I should receive it in 1 or 2 days. We'll see. Meanwhile, I will have to pack up two useless printers and find a UPS store to ship them back. And who knows if I am being sent a new printer, used printer or remanufactured printer. The bottom line is, I bought a new printer and couple months ago and I still don't have a working printer

I purchased Kodak ESP-7 printer,,12-2008..lasted 6 months..rarely used,.get error message paper jamed...no paper jammed to be found.....called KODAK support, could not understand the help support peoples english,,and when they spoke they didn't make any sense and had nothing to do with my problem..this added to the complications of my printer problem..

I week later KODAK sent me email of a shipping label to send printer back,,I did..this was weeks ago,,I sent email to check on status,,they claim printer received, today received email (7-19-2009) they told me to call 1800-421-6699 needed to speak to me

on replacement of printer, again I spoke to someone in help desk who's bad english I could not understand..plus he asked me why I was calling,,he puts me on hold for 5 minutes comes back and says they need my credit card number..I told him to stick it,, fix, replace, or return the printer or I start filing complainst everywhere against KODAK for their bad product and sorry service.

We bought a Kodak M863 camera, It is still in warranty, It quit charging [USB port was bad] I received an email stating to check several things and that I was to return 'all merchandise' to an address in Rochester NY. I included everything they asked for, sent it in and a month later and 5-6 calls later I'm told they can't track the package because I didn't pay extra for a tracking code from USPS. [I included the Reference ID #3578655 that they sent me and which they asked for [along with a copy of the email, a copy of the receipt, and all other info they wanted. 3 weeks later, they still have no idea where my camera is.

I bought a Kodak printer less than a year ago because it was touted as being a lot cheaper on ink. If it's Kodak, I thought, it's got to produce good photo prints as well. Think again! The printer literally loves to drink ink, jams very frequently (especially if you don't used the recommended "Kodak" paper),is noisy as hell,skips pages when printing,prints pink when black is designated, makes poor quality color prints, and when the copy button is pressed only makes a maximum of 9 copies. DON'T BUY THIS PRINTER! I replaced it with an HP and feel as if I'm in heaven.

I had a kodak easy share DX 6490 camera which I have had for about four years. Yesterday I was taking a picture and it suddenly popped and lit up very bright and burned my arm in a small spot, needless to say the camera is dead, toast, burnt up whatever.

I bought a Kodak ESP 7 all in one printer last November. It wouldn't print red from the start. I thought it was a bad ink cartridge, so I wasn't too concerned. Well, the problem did not correct with a new cartridge, and in fact got worse and worse and worse. Now it will not print at all unless I perform the "clean printhead" function between each print.

I've been on the chat line once, performed the troubleshooting protocol off Kodak's website, and I've e-mailed Kodak (no one responded). Now after researching the problem on-line, I see that my difficulty is a very common one for this printer. I just do not understand how such a terrible product could have been put on the market in the first place. And the really ironic thing is that despite its advertising touting what an ink miser the printer is, I have found this not to be true at all. I don't do that much printing (no photos AT ALL), and I'm constantly feeding new cartridges into the thing. I do so wish I hadn't fallen for the hype and done better research. This printer is a piece of junk.

I spent $176 on the printer, $100 plus on the Mac 10.4 Tiger upgrade which I had to wait 2 weeks to arrive, the printer is obviously defective, and I spent $16.46 to return it, only to have the send it back to me saying my 30 days had expired! I had to wait 2 weeks after the printer arrived in mid May for the upgrade, plus PAY FOR TECH SUPPORT EVERY TIME I WENT ON TO THEIR SUPPORT SITE!

I got my Kodak EasyShare Digital M853 Camera for xmas 07 by 6/08 I had to send it in for repair (under warranty) the camera would not power on with the lens would not retract. Less than one year later the pictures appear blurry with horizontal lines through the entire picture. Now its not under warranty and the "estimate" is $60.

This is so unfair I have take 99 pictures and this is what happen. This the worst electronic product I have ever purchased and will never, never, never again by Kodak. The Polaroid Camera I have from 1982 is still working!!!

I recieved a Kodak Camera for my Birthday and it locked up on me. I contacted the company and they told me to change the batteries. Which i did and nothing happened. Then they told me i had two options send it in for repair for $80 or get a coupon for 25% off a new camera off their online store.

I figure i would get a new one for 200 and with the coupon would be 150. That just 70 dollars more than the repair, so i figure a new one would be easier. I order one and put in the coupon, then two days later check its status and its cancelled because of fraud.

Yeah theres fraud, but from the company. They tell me my bank told them its fraud. I call my bank and they tell me Kodak is ready to take out the money. Kodak tells me that they can not discuss any details about why hey think its fraud, that they can't do online business with me anymore, and not to talk about this anymore. They said i could buy one from a outlet store. Yeah right, they just dont want me to use their coupon.

I purchased the Kodak ESP 5 from Best Buy. I still am well within the 14 day return policy and am taking it back soon. It is a HORRIBLE PRINTER!

I got it to install (finally) after the second day I bought it, which was yesterday. I turned off my computer, and it uninstalled itself! It is now back to saying there is no printer detected again even though the usb cable is plugged into the printer and computer. The installation software is crap. I have read a lot of reviews about the nonexistent installations that others have been experiencing.And I've seen those infomercials too.

I've been wanting a Kodak printer for YEARS because I love making pictures of my husband, but this printer wont even install! And a VERY big thank you to you guys for posting your complaints. Now that I've read them, I am very glad that it only installed for one day, otherwise, more problems with the printerhead are sure to follow, and that would be after the 14 day return policy. I would HATE having to deal with Kodaks atrocious "customer service" and be sent a used broken printer. I am a perfectionist and this printer is FAAARRR from perfection, and being sent a refurbished piece of junk would be UNACCEPTABLE. I had no idea!

I had also bought a couple of ink cartridges and plenty of picture paper that will be returned as well.Nothing's good about this printer besides it looks pretty, but the look of the printer is all you'll get. It is too expensive to only be a sleek home decore object.

I purchased a Kodak ESP 5 all in one printer in April 2009 at Best Buy. I started having printing issues right away so, I called kodak tech support, they advised me to send the original printer in and they would send me a replacement because the printerhead had a defect. The replacement they sent me had the same issue, so once again I called and went through the same process of tech support for about an hour on the phone to get to the conclusion the replacement printer also needed to be replaced!

I just recieved the 2nd replacement and again it also has the same issue. As soon as I plug it in it has an error message to remove paper jam. I haven't put any paper in it, my husband and myself have both checked it over and over and there is no shipping tape visible or sign of a paper jam, tech support has taken me thru step by step with no resolution. This has been very time consuming and for over 1 month I've been without a printer because I
expected and waited on the next one to work. I purchased a new printer and have been without it because they have all been defective.

I would appreciate it if KODAK will refund my money, because I have spent too much time on shipping, calling tech support to try to make it work, and to finally have them tell me to ship the printers back to you only to get a replacement printer thats not even working.

When I first purchased the printer I expected to get what I paid for "a brand new functional printer" just as the Kodak Representative told me that I was purchasing, not this headache. Now I have to contact you by email after speaking to a Kodak supervisor on the telephone. I hope you guys do the right thing and refund my money because this is not what I paid for.

My sister-in-law bought herself a Kodak ESP9 all in one printer and a ESP7 all in one for me in December. Hers worked initially but jammed frequently. Mine didnt print color correctly from the get go and after tech service they sent me a new print head. Shortly hers did the same thing and they sent HER a new printhead. Mine still did not print properly in color..tech calls..more tech calls..they finally agree to replace (with a refurbished unit) both my sister in laws printer and mine. MY replacement arrived BROKEN. SO I had enough. I called got tech in India again (THEY know what they are doing..I have NO issues with them) and after reviewing all of this once again they transferred me to Kodak for a refund. They adamantly refused..past the 30 days. All the explaining about the months it had taken to get to this point was NOT MY FAULT. No fefund. SO back again to tech and they still hadnt sent my sister in laws ESP9 so cancelled that one and are sending me a brand new printer with head and paper and ink etc..but are only sending her another refurb. I am so disgusted with Kodak and I worked in a professional photo lab for years..very very disappointing..Im done with Kodak.

I bought the Kodak 5100 All in One Printer April of 2008 because I was told it was going to be soooo much cheaper and better quality pictures. So far almost 14 months later I have put almost $400 of ink into this printer with only printing maybe 5 black and white pages a week and 2-3 color pages a month. My old Canon S750 I have it for probably 5 years or better and never even came close to putting that kind of money into it with cartridges. And the pictures printed with this kodak are horrible!! the are blurry and the colors bleed and that is on the "Kodak Premium Photo" papger. What a load of bull Kodak is selling. I will never buy Kodak again.

I bought the Kodak 5300 & what a piece of junk! AND DRINKS the ink so I cannot see any cost savings.

And I could have brought an HP or Lexmark MUCH CHEAPER but I bought it because of the "infomercials" making it look so great & BECAUSE OF THE 'KODAK' NAME.

I won't make that mistake again.

DO NOT BUY KODAK PRINTERS!

I bought a Kodak 1063 digital camera 20th oct 2008. My camera stopped functioning on 28/04/09 and i gave it for servicing and repair as per the company's customer care norms given at the time of purchase of the product.But despite contionous visits and reminders my camera still lies in the kodak outlet in sector -5 , Dwarka, new delhi.I have been reaching out to them for timely delivery of services time and again but they are not at all reesponding.This takes away all the faith that customer has built for a brand for years. I've been having all these problems like time spent on the phone and online, money lost, frustration, and not having a functioning camera. I think what it comes down to is "Don't buy Kodak products!". It's sad to see a trusted American company making such garbage, transferring most of their jobs overseas, and ripping us off.

On the 2nd May 2009 I gave in 3 spools of film to Kodak Express Shop at Gateway Moll in Umhlanga, I also informed her that these were wedding photos. I was told the photo will be ready in 1 hour and the deposit of R 60 was given. So I handed to the film and paid the deposit returned in an hour, when I returned I was told the machine was jammed and the all my negative were damaged.

What do I tell the client?

The staff working at the Shop is unprofessional; the young lady in the store was very rude, telling me that there was nothing they can do, the machine got jammed and she was yelling on top of her voice.

What's the point of a Kodak moment if it can't be printed?

I bought a Kodak All-in-One Easy Share 5500 printer/fax/copy machine in late 2007. I've been having all the same problems others are complaining of on this website (time spent on the phone and online, money lost, frustration, and not having a functioning machine that my business depends on). I think what it comes down to is "Don't buy Kodak products!". It's sad to see a trusted American company making such garbage, transferring most of their jobs overseas, and ripping us off.

i bought an esp3 printer at christmas 2008. After less than two and a half months there was a problem in that the paper jam indicator was on constantly, even though there was no visible jam (i looked everywhere suggested on internet)and no paper in the tray. I contacted Kodak and they sent me a new printhead. This didn't solve the problem so they arranged for a replacement to be dropped off, before picking up my faulty printer. The replacement printer was scuffed / scratched and was older and cosmetically different to mine. After 3 weeks i had no word that my printer was fixed and ready to be returned so i emailed Kodak, the response from Kodak stated that my own printer ( that was only just over two months old, was immaculate and had printed only around 20 sheets) was not being returned and that i had to instead keep the tatty replacement i had been given!!!!!! I now have a scratched / scuffed printer, that isn't the same as the one i bought and i have no idea how old it is or how much it has been used, also when my own printer broke, my ink carts were both nearly full, by the time i had messed around changing printheads / printers etc they were almost empty so I HAD TO BUY MORE INK!!!Ill never buy Kodak again, their customer services are shocking.

we bought aq c763 Koday Digital camera about 2 years ago. We really liked it; and bought a spare battery for it so we would always be able to use it. The KLIC 7005 battery was 29.95. well, I had an accident and the camera was ruined. No problem i thought. I will just order another camera just like it. They don't make it anymore and that battery only works with the c763 camera!! Customer service wasn't even apologetic! I will not buy another of their cameras since it seems they have planned for them to be obsolete in 2 years!!!

Not only do I have to buy another camera, I am out the money fore the 2 batteries and accessories that I bought for this one! People should be aware that Kodak does not stand behind theur products!!

Product: Kodak Easyshare M1033 digital camera. I wanted to avoid problems so I spent the extra money on a Kodak camera for my daughter for Christmas instead of going with cheaper brands. It has worked ok for the past 3 months. However, on a recent school trip to Orlando, FL it locked up on her with the lense half way out. As a result of this condition, she was only able to take pictures during her first day of her trip to Disneyworld. The remainder of her time in Orlando will have to be remembered in her mind because her camera failed her.

I am so disappointed with this camera. I did some research online and found that other people were experiencing similar freeze ups of other M1033 cameras. The fix was to remove the battery and re-install it. I tried that several times with no success. Finally, I sprung for the $42.00 for a new battery (the old one was only 3 months old.) I charged it overnight and after a few more times in the morning of removing and re-installing the battery, it has now finally become unfrozen. However, my daughter will never go on another trip like this with her friends from high school. It was a once in a lifetime chance and Kodak failed us with their piece of crap camera with this known problem.

I paid $170 for the camera but had a coupon for $20.00 so it cost me $150 for the camera. Plus, now I had to spend an additional $42.00 on a new battery which (in my opinion) should not have gone bad already. Out of pocket expense $190. Cost of my daughter losing her chance to take pictures of her friends in Florida...Priceless.

I bought an Kodak ESP 7 Printer. It does not work. I am on my second print head in 6 months and they are sending me another one to fix exactly the same problem. In addition to printing Doc's randomly every other line or so it will NOT print Photos at all. It requires calibration 5 times a day and works briefly. DO NOT BUY THIS PRINTER.

200$ printer.150$ ink. 20 hours of my time in trying to resolve/fix/about 5 weeks total being without printer. For me about 2000 dollars of out of pocket bother and trouble. For Kodak a destroyed reputation and name

I purchased 2 Kodak Li-ion Rapid Battery Chargers, #K85000-C+1, catalog #8886467 for a total of $89.02. One of the items sent was defective as the battery does not fit in the charger. I called Kodak; after speaking with many different foreign tongued representatives, I was informed that these was only a 30 day money back guarantee, whether or not the item sent was defective. This item was purchased on 12/27/08, and was a gift. I sent this item back for a refund, even though it was over the 30 days to prove the defect. The same defective item was returned back to me. No refund, no exchange. I paid for an item that is defective.

I am out the $44.51 plus $7.64 to return the defective item.

I ordered a ESP7 printer from Kodak on line on Dec 21 2008. My husband J M. bought it for me on his credit card.We4 were billed for it in JAN 2nd 2009. I have had nothing but trouble with it since I got it. They refuse to give me a refund but have sent me 2 new printers AND THE 3RD ON IS ON THE WAY, ALSO 3 NEW PRINT HEADS And new ink because it all leaked out. They have a 30 day refund policy. I feel after 3 printers in 3 months I have reached their 30 day refund limit.But they don't.

The tech support is very nice but does NOT understand the problem. The printers just won't print.I have have had 2 different men(who KNOW what they are doing)look at it and call them. It will print maybe 3 documents and the next day when I try I get blank pages.I do not want this printer and they just will not give me a refund.It will not print right now and I and my friend have done everything they have asked us to do.

I purchased a kodak ESP 5 AiO printer. It was touted as a great, photo quality printer with a high end scanner. This printer is such a piece of crap I cannot describe it in words. It does nothing good, the scanner is horrrible, the photo quality sucks and i am ready, after only 2 months, to toss it out and just buy a new canon. stay away from this piece of garbage.