Kodak

Jeremiah of Elkhart, IN January 30, 2010

We purchased a Kodak ESP-3 All-in-one Printer because we were told it had superior printer quality from a Kodak Representative at Best Buy. It was inexpensive and the ink was cheap and all printers use the same ink interchangeably. The problem is the ink runs out immediately. The black ink runs out after approximately 15-20 sheets printed in draft quality with no color. The color ran out after two pages. We have had the printer for a little over a year and have purchased numerous black ink cartridges and a minumum of 4 color cartridges. We will never buy a Kodak Printer again because their printers are inexpensive because the ink cartridges are how they make their money by not filling them.

Renee of Lexington, NC January 23, 2010

I purchased a new Kodak easy share printer one month ago and although the ink is inexpensive i have had nothing but problems with the paper feed, it jerks my paper and rips it when it is feeding the paper through while trying to print and therefor causing the paper to get jammed and the printer not to work. The light on it will blink either green or red indicating one of two problems. The other problem i have had is if the color ink gets low but not completely out it will not allow you to print in black, you must buy a new color cartridge and install it before it will allow the printing to continue. I saw the advertisement for the Kodak and regretfully purchased it, because of the cheaper price on ink now realizing that in order to sell the cartridges cheaper they would build a low quality printer.

Rachel of fresno, CA January 4, 2010

I got a bran new easyShare model Z1275 as a gift June 2009, I start having problems with it right away. This last time it froze and would not go on. I called the 800 number and they said it would cost about 100. to fix it. I am very unhappy with the produt and never will but anything from Kodak again, I am telling everyone who is thinking of buying a camera not to buy a Kodak

Ecaterina of Cardiff, United Kingdom January 4, 2010

My printer ESP 3 has again problems. The ink is finishing after every 40-50 A4 printed pages, even the colour ink which I didn't use it! For every 40-50 pages I have to buy other ink ! For how many pages this ink is for? The worst printer ever!

Ronnie of Elkin, NC January 2, 2010

We purchased the Kodak All In One (AIO) printer. Within the first three months I had to call their support line that was outside of the US. The person was very hard to understand and became impatient with me when I continually had to ask him to repeat himself. The printer needed a new print head which they suppplied.

The other issues I had with this printer were, it would print photos on regular paper, documents on 4x6 photo paper, would not print on 8X10 photo paper at all, and I would have to clean the printhead after every few prints. It would "spool" for minutes and minutes on end and I would have to shut off the printer and restart my computer to get it to print again.

I called the support line 3 times within the first year and now after using it for 11 months have bought a new printer like our first one before the Kodak that lasted 3 years without a problem until it died. I do not recommend this printer at all. The savings on the ink does not justify the agrevation and loss of time. My 80 year old, retired photagrapher, Dad would get so frustrated. Something he certainly did not need at his age. DO NOT BUY THE KODAK ALL IN ONE PRINER.

Teri of Thomaston, GA January 1, 2010

I talked to Kodak about the problem with my brand new camera eating batteries. They pointed me to the online warranty center. I had replaced the original battery twice trying to get the camera to work. When I mailed the camera to the repair center, at my expense, it was returned with a note saying they had cleaned the camera. I have now bought a 4th battery & am having the same issues. The camera won't turn on at times or will shut itself off. I have bought the last product from Kodak!

mad of town , CA December 28, 2009

trying to find out about replacement part on kodak easy share dx7630. the battery holder tab (orange tab) broke. i was trying to find replacement for it. i called 1-800- and hit english #1 then i needed digital camras option. i hit 12 for that some guy cody ancerd. cound not understand him well

well i had to give him b as in bob c as in cat because he did not understand english and i chose english menu. well after about 30 min doing the t as in turkey and all that he did not understand me so i asked for english person. he hangs up on me. i keep calling back. the second time he makes me do the b as in bob and blahh. ok i hang up and try again. who do you think ancerd? it was him again. i hang up and call again. well some one sounding lik him. well it was him changing his voice again. someone needs to look into this number 1-800-235-. its a joke. kodak has bad coustomer service. worst i have ever seen

John of Rochester, NY December 3, 2009

I purchased a Kodak ESP-3 all-in-one printer from Wal-Mart. After using the printer a few times I called their support line and talked with someone outside this country with a thick accent, hard to understand and very sickeningly pleasant. The printer was using all my color ink to print black text only. That was why I purchased the printer, for text only printing. They told me the printer uses color ink during printing, regardless of what you are printing. They also told me that if I change the cartridge from the starter one it will improve. Well I did that and still it used my color ink for text.

So now I am out of ink and it won't finish my report until I replace the color ink cartridge. I have 1/2 full black cartridge left. So beware of Kodak claims about their long lasting ink and especially printing speed. If you get lucky you may get 3 ppm black text printing speed. NOT WHAT THEY CLAIM (21PPM). Also the printer take about 1 minute or so to get prepared to print. It goes thru some kind of pre-programmed function which sounds like it is getting ready to blast off to outer space. Then it finally is ready to print. It is extremely noisey for an ink jet. SO BEWARE BEFORE YOU BUY!

John of Live Oak, FL November 30, 2009

I bought both a Kodak Z710 & Z740 and both are not operating correctly. The Z710 will not download to my computer yet the Z740 will. The Z740 timed photo shot feature will not operate. Both cameras were rather expensive and neither are that old. When I went to Kodak's web site it ran me through several pages requiring personal information then when I reached the end was informed they no longer maintain technical information on these cameras.

If Kodak is going to drop tech support on products as soon as they introduce another then consumers beware. It's sad that a company with such a long a distinquished history is now more concerned with profit than service. I will never buy another Kodak product and advise others to use caution before investing money in their merchandise. I now have two worthless Kodak cameras that can't be repaired because of sorry customer service.

Debbie of orting, WA November 25, 2009

I purchased a Kodak Easy Share camera model M1093 for my son. He did not use it much- he was on a once in a lifetime trip to Alaska and the camera lens stuck and the camera would not work-he didn't get any pictures. I called Kodak, the had me send it in (it is under warranty), they sent it back saying they had fixed it. My son was visiting his grandparents and took the camera-it again wouldn't work (it turns on then goes off again)-he again didn't get any pictures.

I called Kodak and told them I want a new camera. They told me that there policy is: they will replace the camera if it is sent back for repair 3 times- otherwise they will attempt to repair it. I have been buying Kodak for over 20 years-just did a google of complaints-it obviously isn't isolated. I will do my homework and look at complaints before I buy the next camera. It won't be a Kodak

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