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Annette of Manly ME (04/03/07)
I bought a JVC GRD70AA camera in Australia in Sept of 2003 and had problems with it from day one. The tape carriage was slow, but I didn't know it wasn't supposed to be slow as it was my first camera. In Feb of 2006, a Lens Cap error message kept happening even though the lens cap wasn't on. This was apparently a 'known problem' and was repaired free of charge. The slow carriage was noticed by the JVC repairman, but wasn't going to be fixed without a charge of $200. In Dec of 2006 there were issues with the battery charge. I charged the camera fully the night before going to the hospital to have my second child. Just before my son was born the next day, the battery ran out - after only 1 hour of use. Three months later in March, the lens cap error message returned so I took it in again to be serviced. JVC refused to repair it free of charge and accused me of dropping and therefore damaging the camera. The damage caused the lens cap error to return as well as the battery to malfunction. I did not drop the camera.
Megan of Mount Laurel NJ (12/9/04):
Purchased JVC GRD70US in December 2003. Just after warranty elapsed, the camera malfunctions. JVC charges $50 for estimate; Philadelphia repair shop charges $300 plus shipping for repair. This is not a result of my action. Something should be done to JVC to make them correct the problem.
I'm out $400 dollars and a camera that is essentially brand new; I've used it five times and store it in perfect condition in JVC carrying case.
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