I purchased a Canon Rebel T3 that was very less priced in www.fumfie.com. But when the order got confirmed, I got an invoice which had $50 more than what the website said. They called and told me about the same battery **. Canon's website claims that we can take around 600 shots with T3 and the agent says that we can only take pictures for 30 minutes. And about the extra $50, they said it's for the insurance which I never signed up for. This is a real fraud website; some legal actions should be taken! After several attempts, I was finally able to cancel my order.
Consumer Complaints & Reviews
Ordered camera via their website. Was contacted immediately by sales rep that stated the battery that came with the camera only had a 20 minute life fully charged. Upsold me to buy the "extended life" battery and said he was "throwing in" a charger. I was trying to research while on the phone, but didn't have enough time. Told him OK. After I hung up, I started researching the battery and found that he lied so I called (closed of course) and emailed asking for the model #'s of everything. I emailed several times and continued trying to call. No response from them. Emailed every one of their email addresses telling them to cancel the order (just 2 days after and it was a Sunday). Finally called my credit card company to report fraud and they refunded my money.
I ordered online a "new" canon SX210IS digital camera and paid with Visa. A couple of days later, I received a phone call from one of their sales reps and was told that my final price was about $27 higher than the online checkout price, reason being that they require shipping insurance for this item. Their website did not state anything to that effect. The salesman also proceeded to tell me that the canon provided original battery for the camera would only give me about 20 minutes of use on each charge and he then proceeded to sell me an extra battery that he claimed would provide 5 hours of usage.
When I received the product, the item had been previously opened and was damaged, not from shipping. The additional battery he sold me was the same exact rating battery as the one provided with the camera from the manufacturer. Needless to say, I feel I have been deceived and was sold a product that was previously sold or even used and returned.
I ordered a camera, Pentax K7 on 7-31-2010. The order was to be shipped Expedited (3-5 business days). I got the confirmation email and they wanted me to call them for confirmation. When I finally got a rep on the phone, he then told that me I needed a bigger battery. When all was said and done, the 740-dollar camera was over almost 1000 dollars. I was then told that it would arrive the following Tuesday which was 10 days after the initial order. I get the tracking email about 8-6 and the delivery was set for 8-11. In the last call, I expressed my dissatisfaction and the rep gave me a memory card free.
It is now the 11th, and what shows up is the memory card? No camera! In the mean time, I now have a second tracking email for a package the was sent on 8-10 with ground shipping to arrive 8-16. I have no idea what is coming, and if the ordered parts are even in the package.
I purchased a Nikon D3 through a company I was working for at the time with no problems. Then when I got laid off by the company. I ordered my own through the same company, Jersey Photo. Unknowingly, we were told this camera carries a 1 year Nikon Warranty, additionally Jersey Photo, stated they were an authorized Nikon Dealer, which they weren't. It wasn't until recently that we received a call from Nikon stating this camera was a Gray Market Camera after of course, sending it in for repair.
They informed us over the phone that this camera was manufactured by Nikon to be sold in another country. The camera had been sent to Nikon because it stopped working. We would have not known this if it hadn't been for the camera malfunctioning and then it stopped working. I did call Jersey Photo about this problem prior. The memory card system had errors internally; it was unable to recognize any form of a memory card. I was then told by Jersey Photo to take it to Nikon to have it serviced, because of the Nikon Warranty.
This was certainly a mistake by Jersey Photo, which they then stated to me was covered under warranty through a third party warranty center that was also purchased. This however, when explained by Jersey Photo, was a full coverage extended, and accidental insurance coverage with a zero deductible.
I contacted this insurance company, CPS Central, which stated to me that I had to pay shipping costs, any additional fees they may incur during inspection of the product, and then any parts they may have to order. This was of course after calling them and leaving messages several times over a period of a month. I then finally received the deceiving information. This was the second deceiving sale we received, being misled and lied to. The warranty coverage was $750 which was a part of the entire purchase price, for a 5 year coverage.
Both the camera, and warranty were not what we purchased over the phone by the merchant Jersey Photo. They stated one product and sold us an entirely different package. I have a case pending with American Express for a full refund. Buyers beware. Buy from an Authorized Dealer only, and check authenticity through the manufacturer.
