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Riaz of Allen, TX April 22, 2009
I purchased the CANON (LASER PRINTER) model MF3240, on September 08th, 2008, from STAPPLES Office Store, that has 100 rebate (Reference # Submission ID: 109745346), since last year, I am keep following up with Canon, on every follow-up call customer service Representative says the Rebate of 100 is valid and has been forwarded to account department, follow-up in two weeks, they will issue check, I did not receive any check yet.
Hien of Saratoga, CA April 9, 2009
I send in rebate for canon D480 with 150 rebate. Canon never send rebate or response to email inquiry. It is scam from Canon
Janet of Baltimore, MD March 27, 2009
I purchased a Cannon printer with a 50 rebate on 11/08 and mailed the rebate before the deadline. I have not heard from the company. I am disappointed that it has been 5 months and I have not received my rebate. I have tried on several attempts to contact the rebate center but the number is disconnected. I talked with Radio Shack and they started that I would have to contact Cannon Rebate Center. I would like to recieve my 50 rebate.
Spending time trying to get my rebate.
Carl of Chestnut Ridge, NY March 17, 2009
Bought the printer Canon Pro 9000 online in 10/08, filled out the form and sent it together with the UPC label and the invoice to the required address. 3/1/09 I get a letter dated with 2/10/09 telling me the UPC label is missing and I have 30 days to submit it.
Never again a mail in rebate from CANON!
Leslie of Alameda, CA March 16, 2009
Purchased Canan EOS digital Rebel XT 4-14-06 under rebate terms to receive 100 rebate when mailed to Canon Rebate Address Cash In with Canon CIWC-SP06 PO Box 72922, Detrioit, Mich. 48727
No rebate was returned. Wrote Cannon letter on August 15, 2006 without response. Sent requests via E-mail to Cannon Customer Service with no response.
Aaron of Richmond, VA March 1, 2009
Purchased a printer for 100 that was advertised as free after a 100 rebate. I mailed in all the correct info: receipt, UPC and form and received a letter back stating that I didn't send in the UPC.
I will not be purchasing a Canon product again. After reading the numerous complaints from other consumers who experienced the exact same thing, I have realized Canon is defrauding its customers.
John of Missouri City, TX February 23, 2009
In May of 2008, bought a Cannon Camera and an Epson Printer as part of their promotion; Buy the camera and get a free Epson Printer, (after 100.00 rebate). I submitted the proper rebate form and; required receipts, info, i.E. S/N etc., but paper work was returned, wrong S/N. I returned paper work with another S/N but still they claimed it was not correct.
After 5 additional attempts, (now it's February 2009!) and over 40.00 in certified, and other mail expenses, I still don't have my 100.00 rebate. I've called the Epson rebate center several times and for the past TWO months have been told my rebate is DOWN for processing and I should have it in 2 weeks. STILL no rebate! I've written to Office Depot's customer service department, but have not received any type of response. Please HELP! Thanks
Nan of Decatur, GA February 2, 2009
I have benn trying to send an inquiry about my rebates related to Canon camera sd1100 and Canon Pixma 310 totalling 80 and I cannot get the page to send.
I bought my camera 11/29/08 at Wolf Camera#1424 Commerce Square, sent rebate info 12/3/08 and am requesting info.
Kc of El Monte, CA December 22, 2008
Sept 6, 08 bought Canon all-in-one laser in Office Depot, Fullerton Sept 8, 08 sent out info for 100 rebate, but I sent in the wrong bar-code to Az. Oct, 08 received email saying that we need to send in the correct barcode. Oct 23, 08 sent out correct barcode before receiving notice from Canon Oct 30, Nov 5, 12, 19, 21, Dec 1, 19, 22 made 8 calls to various people and departments, old and new (the company claimed to change hand on Dec1, 08, without noticing me) and sent two emails without success.
I found great disappointment to the Canon service and I think the company is not trustworthy at all. I receive no follow ups even though I was promised to receive calls and reply - emails, I have no ideas that the company has changed hands nor do I receive any explanation. All I received all bunches of excuses and lies. I felt totally neglected and disrespected. I have no websites I can check my rebate status and the company has recorded me into a wrong last name even I have made continuous corrections. The Canon service was poor, slow, irresponsible and unacceptable. I dont think I will be a customer of Canon in the future unless the company has proved itself to be trustworthy again.
still waiting for the 100 rebate.
Kc of El Monte, CA December 22, 2008
Sept 6, 08 bought Canon all-in-one laser in Office Depot, Fullerton Sept 8, 08 sent out info for 100 rebate, but I sent in the wrong bar-code to Az. Oct, 08 received email saying that we need to send in the correct barcode. Oct 23, 08 sent out correct barcode before receiving notice from Canon Oct 30, Nov 5, 12, 19, 21, Dec 1, 19, 22 made 8 calls to various people and departments, old and new (the company claimed to change hand on Dec1, 08, without noticing me) and sent two emails without success.
I found great disappointment to the Canon service and I think the company is not trustworthy at all. I receive no follow ups even though I was promised to receive calls and reply - emails, I have no ideas that the company has changed hands nor do I receive any explanation. All I received all bunches of excuses and lies. I felt totally neglected and disrespected. I have no websites I can check my rebate status and the company has recorded me into a wrong last name even I have made continuous corrections.
The Canon service was poor, slow, irresponsible and unacceptable. I dont think I will be a customer of Canon in the future unless the company has proved itself to be trustworthy again. still waiting for the 100 rebate.
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