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BroadwayPhoto.com |
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Mark of Austin, TX January 17, 2009 Mark of Austin TX (01/17/09) Rick of Roseburg, OR January 16, 2009 Rick of Roseburg OR (01/16/09) I did and talked to a salesman I couldn't understand very well but he told me I had to pay 5500 for a better camera because the one I had picked out didn't come with a battery and the memory cards I already had were not Full Frame cards. He listed two lens where I ordered one. I asked to go look at the order and he wouldn't let that happen so I sent the money before I spent it on other things and lost my chance to get a good camera for life. I now live on 931 a month. Now that they have my money it's who are you. Canon would never have let a camera this defective leave there factory so I think that this is just a cheap Chinese copy. It doesn't work and I'll never have the money to get one again. Joevella of El Segundo, CA December 24, 2008 Joevella of El Segundo CA (12/24/08)
How can a company as such exist ?
Research on the internet is full of complaints about this company, I don't understand why this scam company can be allowed to conduct such a foul type of business in this country of ours! Kim of Ventura, CA December 23, 2008 Kim of Ventura CA (12/23/08) I have been watching my deliveries, nothing has arrived, so I went back to the web site, ( i had reggistered an e-mail and password whenI placed my order, it now whows backorderd. I call today Dec 23rd they tell me tht is tru it is a japanese model, I said the web site still shows the item in stock, they said that is the us model, which is not what I ordered. I disagreed and asked to speak to a supervisor, now I am on hold for a good 20 minutes. I had asked the prior rep why I received a call and was not told about the japanese item vs the us model? He said he did not know why. The web site does not say if you click this item it is not in stock, he replied the web site is being updated. It takes time, I just got off hold, the rep is now telling me the zip code issue is standard polciy to verify, I have never had this done before, oh well, he also said he is sorry I asked to cancel the order, he said o.k., i asked why I had not received any confirmations by e-mail, he siad perhaps they are stuck in spam. I said to him, this is very odd that almost word for word the things he is saying fit other complaints, almost verbatim. Again, he said he is sorry i feel that way. I would never due business with anyone in the furtur online, without 1st checking out bbb on them. and searching the internet for complaints. This is horrible. Christine of Cocoa, FL December 19, 2008 Christine of Cocoa FL (12/19/08) While sitting on hold I began surfing the web for a new source for this camera. I found the camera on Amazon for the same price (Amazon had lowered their price). I told the Customer service rep to cancel my order that I had also done some research on the web and considered their company to be a huge scam. I have ordered the camera from Amazon and expect it tomorrow. I would never recommend anyone deal with Broadway Photo, I wish I had done my research on them before I had placed my order and not after. Lessons learned, but I got lucky they did not get a dime from me and I still got a good deal, and the camera. Report Your Experience
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