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DISH Network Pay-Per-View

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Sandra of Beaumont CA writes (4/2/03):
Despite ratings locks, system locks, remote password, DISH Network is charging me for pay-per-views that I did not order. They were ordered on days that I was at work and I live alone and no one has keys to my home. Over $100 in charges for one month and I cannot get an answer from DISH on how to prevent this in the future. I have removed Pay Per View from my options.

Harold of Fort Washington MD (8/10/04):
I received a bill from DISH Network with charges for movies and programs that no one in my house ordered. The DISH representatives informed me that whoever ordered the movies and programs had used my passcode. I am the only person in my house who knows this code. Since DISH offered no relief, I cancelled my service and was forced to pay for these items.

Jan of Summers, AR (4/27/01):
We were wrongfully charged for numerous XXX movies that we did not watch. They say someone must have broken into our home and done this. I have dealt with them on the phone for hours on end, have emailed numerous officials and I have hand-written the CEO but have heard nothing. I am sick of it and have switched to DirecTV.

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