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DISH - Billing

Eddy of Silver Spring, MD October 6, 2008

Eddy of Silver Spring MD (10/06/08)
On September 18 2008 I called Dish Network to cancel my account due to I was switching services from them to Direct TV. the customer service representative told me that I was going to get a bill from the ballance up to the september 18 date. I told him that it was fine and he told me the amount which was 19.16.

Last week I received the bill with the correct amount but in the bill was a warning message that states that my service was interrupted due to it is seriously past due, which is not true since I am the one that called them to cancel my account. When I called Dish network to check my account the automated service stated that my account it is now 45 days past due even though it has been only 15 days since I received the bill.

I believe since people are cancelling the accounts with Dish network, this company is trying to corrupt the customers good credit by creating false statements about the customers account.

stress and credit implications.

Matt of El Segundo, CA September 28, 2008

Matt of El Segundo CA (09/28/08)
My wife was told it would cost 47 total for our monthly fees. She was very clear with Travis on the phone and his answer was very clear in return. The 47 was to include two rooms, 200 channels, a DVR service, and local channels. We already had the equipment, from a previous move. The bill was no where close to this price. After arguing with them on the phone for 1.75 hours it became clear that they will tell you whatever they want on the phone and it means absolutely nothing.

Even on the same phone call, their story changed multiple times. don't know why he told you that, I can't see the notes he wrote on your call, I see that he said something about you wanting local channels, it is your job to know all the fees, etc. I will not pay them because they did not hold up their end of the contract and am happy to take them to court if they attempt to negatively affect my credit rating.

Allison of Reno, NV September 19, 2008

Allison of Reno NV (09/19/08)
Dish network has continued to bill me for unwanted packages-since installation despite repeated calls monthly for them to remove all charges. Now they want an outrageous back amount for these packages-and because of that have disconnected my service. I once again called customer service and a gentleman (not) named Robert hung up on me. Wow.

As of September 19- they have discontinued my service because I will not pay for the extra packages- that I have asked to be removed in Feb of March of 08- June of 08- July of 08 and now.

Robert of Millry, AL September 19, 2008

Robert of Millry AL (09/19/08)
I order a new dish net system with no contract. the installer unhooked all my other systems. thay sent charged my credit card some 80.00 bucks andI did not agree to that. then thay call and tell to send it back but thay have not fix what thay tore up that did not do what thay said on there web site

thay call all the time and thay do nothing to help me .

Melvie of Paducah, KY September 19, 2008

Melvie of Paducah KY (09/19/08)
I received a phone call from dish network I was interested in getting dish st the time telemarketer told me my credid was not up to par to receive dish network then he ask me to hold on for a moment he returned asking me if i had two houndred . i replyed bareley he said he could get me a dish by paying 199.00 and the co would pay me back 5.00 a month for 40 months. I replyed i could do that. he said nothing about me buying the reciever and dish

I was under the thinking that the 199.00 was being held so dish could be sure they would be paid the monthy fee for my programing. i was mislead in thinking i was only paying for my monthly programing and i would reveive my 199.00 a month in 5.00 a month knocked off my monthly payments for programing.

the receiver went bad. dish network soid they would replace or fix the one i had for a charge of moneys. that was when i found out i had bought the receiver and dish +programing

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