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Comcast Cable Service

Comcast •Cable TV •Internet Service •Telephone Service --- News • Comcast Tries to Polish Its Image • Comcast Sued Over Internet Blocking • Comcast Cable Fined $1 Million In Massachusetts Settlement

K of Sacramento CA (08/12/08)
I'm a wife of an employee of Comcast who has given them almost 11 years of dedicated service. He is now on doctors care stress leave. Comcast has treated thier employees like dirt they do offer Christmas parties which the Employee has to pay for, the do not care if you work 20 hors a day, they stoped any pay raises, they hired a manager for thier Roseville office whom tells the Employees if they don't like thier job or something the company hjas done then find another [expletive]Job not to professional.

My husband is getting phone calls telling him if he does not come back to work then his job is not secure WHILE ON DOCTORS STRESS LEAVE. COMCAST CARES ABOUT 1 THING AND THAT IS MONEY NOT THE EMPLOYEE NOR THE CUSTOMER.

Robin Scott of League City, TX August 12, 2008

Robin of League City TX (08/12/08)
I have called Comcast several times to report that they are blacklisting a newsletter I used to receive every day. Each time, I was told they would unblock it, but that it would only last 24 hours. I have also written the company which sends out the newsletter and they wrote me that Comcast is still blocking them, even after they have supposedly complied with Comcast's requirements.

They have suggested I use another server to receive their e-mails as nothing they do has worked. Lastly, the person in the secrutiy dept. has told me I may not call again...

No real damage. But I miss out on medical information, special health offers. And I am no longer allowed to complain.

John R. Poe of Ypsilanti, MI August 11, 2008

John of Ypsilanti MI (08/11/08)
There is not a week that goes by that using Comcast for internet connection is so slow that you cannot use it or you do not wish to spend all day trying to download something. There Cable TV is not much better. I have had satelite TV where rain distorts the picture and Comcast has the same thing or the service will go out for no reason with no explanation of why when it comes back on.

I use the internet in my business and I can't afford the slow speed's that Comcast provides.

Gilbert Kratzner of Lincoln, IL August 10, 2008

Gilbert of Lincoln IL (08/10/08)
We always paid our cable bill by going to the cable office. Now Comcast informed us that we have to pay 3.99 when we pay in person. What's going on with thes business' that they need another 3.99. This is a rip-off to the consumers and Should be stopped. It's hard enough coming up with the normal payment. Seems like every one is getting greedy. People like us on a limited income has it hard enough to pay for anything. Please, somebody, put a halt on all these business' who want more and more of our limited income!

Because we pay in person and always on time, the extra money Comcast is wanting can cut into our medication funds. It has put my wife in a great depression and talking about going to Direct TV, but then we wouldn't have the local networks and we couldn't keep track of the weather in bad storms/

Dave of Spring, TX August 10, 2008

Dave of Spring TX (08/10/08)
About a year ago Time-Warner transferred it's cable (Internet) franchise to Comcast in the Houston area. At that time we (subscribers) were given to believe that the transfer would NOT affect current service contracts. I had Road-Runner Lite (a lower speed broadband connection at a lower cost) at the time. Comcast continued to bill for this service without change until recently. Now they've bumped my bill significantly.

When I queried Comcast they maintain that I was on a six month promotional service which was now converting to regular service. This is a lie (Comcast has been providing, and billing, for service for ONE YEAR under the original Road Runner Lite service contract). I have had NO COMMUNICATION from Comcast during the past year to indicate that there has or would be any change in my service agreement (to the contrary, as I indicated, when the service was changed over we had assurances of NO CHANGES to the service).

Comcast has arbitrarily, capriciously, spuriously, maliciously and WITHOUT any notice whatsoever to subscribers decided to change the terms of service to it's customers. Comcast has a TOTAL MONOPOLY in this part of the State of Texas for Cable service (some parts of Houston have alternatives, we do not). This completely unconscionable.

Cost of service has increased 20% WITHOUT any warning or advanced notice.

Anthony Nenarella of Lowell, MA August 10, 2008

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