Tracker Marine

My four month old 2012 Grizzly 1860 center console sprung a leak. Took it back to the Bass Pro in Prattville, AL where I bought it and was nice as could be. Service guy said he would call me the next day. That didn't happen, so two weeks later, I called and it took me several attempts to get in touch with anyone. After having the boat for over two weeks, they decided it had to go back to the factory in Missouri to get fixed. I had to drive an hour back to the store to sign another piece of paper before they could ship it to MO.

When I went to sign the paper, I told the manager I wasn't mad about the leak; I was mad it's been over two weeks and the boat is still sitting in his parking lot. His answer to me was "That's what happens when you deal with corporate." That was not the answer I was looking for. That's been their general attitude throughout the whole process. Anyway, after I signed the paper it took almost a week to send the boat out. So they had my boat for three weeks with no work having been done.

After a week of MO having the boat, I was contacted by my Bass Pro to tell me the boat was in the shop and being fixed by Tracker. I figured it couldn't take more than a week if they were already working on it. I tried calling Tracker after three weeks of them having it in MO and no one would return my calls. Finally my Bass Pro found out for me. It's been in MO for 4 weeks (which is seven weeks total without the boat) and they are saying the repair will take 1 more week, then two weeks to get it back to me. That's ten weeks without a boat and I paid them $20,000 for. I've had to make two boat payments to my bank totaling $1,000 and haven't had a boat for almost two months. The worst customer service I have ever heard of. Their attitude has made this experience so much worse. Not one apology or offer of restitution. I should have listened to all the reviews. Do not buy Tracker.

There's a reason Bass Tracker only has 19 CSI awards for consumer satisfaction. Lowe has 19 or so, G3 has 11, I think. Proof is in the pudding. Do your research and don't buy a Bass Tracker. Wood in decks, shoddy engineering, rushed production, and under-coverage warranty = bad news. It's all fun and games until your boat falls apart.

I purchased the boat (2001 22' Regency Sun Tracker Pontoon) new in 2001 from a local dealer. The design failures are: 1.) The Radio and CD player never worked and it was replaced for another unit that also never worked; 2.) During the 4th of July weekend of 2002 the engine overheated and completely stopped working. The given reason was that not enough oil was reaching the top piston. The engine was still on the warranty so they agreed to repair the engine after three months of discussions; 3.) The following year, the left side pontoon started to take substantial amount of water. I still don't understand to this day how can the water be bouncing inside the entire pontoon if the pontoon itself (as a safety feature) is supposed to be compartmentalized into 3 or 4 chambers. In any case, they open a hole and drained the water; 4.) In 2005, my console completely disintegrated with multi-directional cracks from top to bottom. The only thing holding the plastic molded console shell together is the substrate material itself. I contacted Suntract for an explanation and to this date, haven't heard yet from them.

Floor problems in my 2009 Grizzly 2072 - All of the rivets in the floor are breaking and the welds are also breaking. The boat was repaired by my local tracker dealer and when they re-welded the frame rails, they burnt holes in the sides of the boat. Nothing was done, even though I expressed my concerns. The rivets are breaking again and the floor pops and snaps when traveling through waves. The floor sounds like it is going to collapse at any moment. This concerns me greatly, because I use the boat with my children. I wonder what kind of legal issues will come up, when something serious happens to the boat when my family is in it. I want answers.

My water pump went out at 22 hours (2010 Mercury 150 motor). Mercury's response is, "This is a maintenance item." I said no, it is an internal engine part not easily replaced like a real maintenance item (spark plug, oil filter, fuel filter). Mercury recommends impeller replacement at 100 hours while Yahama and OMC products go 300 hours. Mercury hid behind their maintenance item policy so I had to pay for the impeller replacement well over $100 and have to look forward to replacing it each and every year! This is a problem I did not expect to deal with nor did I want to deal with in the future. My advise is stay away from Mercury. This is unacceptable reliability issue.

I was looking at a tracker to buy. I saw this website and investigated more. I uncovered all problems listed here. I almost bought a tracker! Thank you all for saving a disabled fisherman from even more disability! My name is randy and thank you. I am very disappointed at the time I spent traveling, pricing and looking at tracker boats. This website saved me. Being disabled I would have zero chance of doing the fishing I love.

I recently purchased a 2005 Tracker 1860 "Blind Duck" aluminum hunting/fishing boat and test drove it on a calm day at the lake. A few days later, I went out on a windy day with choppy conditions. The boats bottom sounded like it had a bunch of loose chains under the floor when I tried to get on plane over the rough water. I decided not to continue on, turned around and went in. I took it to the dealer in Austin and asked if it was still under warranty as I was the second owner, but he said no it expired last year. Then I asked if there was a "recall" on this model with the VIN number **. He did not call back, so I called him and he said no again.

Has anyone had problems with this year model? He had mentioned that they did not weld a 1-inch weld every 12 inches, and that some boats were recalled in 2005, but not my boat. I guess I bought a lemon and the company should be sued for false advertising. Their boats are not built to last. I asked if a 6-year-old boat is old and he said yes.

I am upset that a boat made for hunting and fishing would not be made to last more than 6 years before it falls apart. I will let all my buddies know what a piece of junk Tracker boats are.

I purchased a 2011 Sun Tracker 22 fishing barge, on Memorial Day. Before I left the lot, I pointed out the rpm gauge and was stuck on 99 rpm's, the steering was too tight to turn, and the ladder was missing a plastic cap. They informed me that they would take care of these issues, for me to take the boat for the holiday and they would fix the concerned items. They did replace the tachometer and replaced the helm, but these items are still acting the same way.

Park Marine informed me to contact Tracker boats, and I did. They are giving me the run around and I have called them three times this week and they won't return calls. I feel that they should make a new boat or give me my money back and I will buy a boat from a manufacturer, that will take care of defects.

I bought a Tahoe boat with a 4.3 L model195, 190 hp mericruse motor, new off show room floor in February 2009. I spent $30000 cash and I put 10 hours on motor which I used twice.

In 2011, I went fishing and in April 2nd, I put the boat in the water and started the motor. I got extremely hot black hoses turned yellow and it took a while to cool. I pulled out of water and talk with two guys who wanted to sell me used engine. I talked with Tracker Boats in Midland, Texas and was told that the water pump and engine was destroyed. They wanted to sell new motor for $6200.

In my experience, Mercury and Tracker Boats are without a doubt, the sorriest performance I have ever seen. I have worse words to use but it is not over.

In 2009, I bought a new Tournament V18 with a 90 Optimax and upgraded trolling motor from Tracker Marine in Austin Texas. I drove four hours to get my boat and paid $20,000. I was told I was buying a new boat with all the warranties and they explained each one to me.

Less than a year later, my seats came apart at the seams. I had to fight hard and they finally sent me new seats that I had to pay to have installed. And now my front deck plywood is coming apart and my carpet is dry rotted. They said nothing is warranted because of what they call "Lot Rot" from sitting out in the open at the dealership. Tracker does not want to warrant any of this.

My dealer says they are sending me new carpet as a show of good will, but again I have to pay to have it put in. They want to cut a 12" hole in my deck to send to the plywood manufacturer to see if he will send me piece of plywood, again I have to pay to get it installed.

I have a 13-year old Skeeter that has the original carpet and decks with no issues yet. It is terrible that huge company like BassPro will not stand behind the merchandise that they sell at very high price. Bass Tracker customer service says contact your dealer. They want no part of it. Terrible.

I purchased a new 2008 21 feet fishing barge, with a 2006 60hp BigFoot. I was told it will do 30 mph with the performance logs (what a lie). My boat will only do 20 mph on a good day. I will never go back to them. I asked for an upgrade, and they wanted another $7,000.00 to put a 90 hps on, but they would not promise it would do 30 mph. I even looked on line at Tracker.com to see how fast it would go, and that it was a false statement. Like I said, I would not recommend. I am looking at trading now, and they won't give me a jack squat for this boat trailer. I spent $25,000.00 in 2008, and now this is only worth $12,000.00. Everyone said Sun Tracker does not hold their retail value.

On 2003, my husband and I went to look at boats and we were sold a new Pro cryppie bass boat. We were told that this boat would never crack and would last forever because it was aluminum and had no rivets and all was welded. We bought it and took it home and have used very little of it until last year. We noticed a split in the metal so we had it repaired and used it about four to five times. Now, we have new cracks and we took it at Tracker dealer and they told us that there was nothing they can do.

The boat was manufactured with poor quality material and the man who has worked on it will tell anybody that, but they do not care. There are pages and pages of people with the same problems with these boats and they just ignored it and continue to sell them, even to our soldiers who are now afraid to take their families out on the water for fear of sinking.

I can't even describe the economic damage, we spent over $15,000 on this boat and now I am afraid to even go out in it. We have it fixed and while one spot was being repaired, the metal was so weak that another began above it. We and a lot of other people feel as if we have been taken advantage of by a bid corporation that continues to make huge amounts of money and ignore all the little people.

I bought a 2005 Tracker Targa 17 in 2007. I have never hit anything with the boat, and last fall, it started taking on water. This spring when I took the boat in for service, my marine dealer told me the hull was split from front to back along the keel and a few other places. I contacted Tracker Marine and they sent me to Bass Pro in Altoona, Iowa. It has been there for a few weeks now and no response from Tracker. I went back out there today and Bass Pro said that Tracker corporate says that they don't think they are going to fix the boat because there was an impact. There has never been an impact, especially one that would cause a 14-foot crack along the keel. I was also told by my marine dealer that is not uncommon on Tracker products, and after doing further research, I found out that is true and that they do not like to stand by their warranty even on new boats. Substandard materials and faulty construction should have nothing to do with whether the warranty is expired or not!

I purchased a new 2006 Tracker Pro guide v16 of March 2006. This being my first boat, I was ignorant as to how much water the hull has to have in it when removing from the water. After using it once a week after purchase, I returned it to have a boat cover made and Bimini top made. I mention the amount of water and was told that is not unusual and to double check the plug next time. I also mentioned that the bilge pump stopped working. They looked at it and said they would replace it. They did with an automatic and more powerful bilge that what was originally installed. Since the start of ownership and up to today, the boat takes in water. It gets worse with continued use and had more bilge pump replacements at my cost.

Last year, a significant hull issue finally exposed itself. Tracker repaired it. It still leaked. Tracker repaired it again and after having it for 2 1/2 months, it leaked again the first time I used it. Tracker again repaired it, charged me for another bilge but not the leak repair. Bilge replacements are at least 5 times now or maybe more. The people I dealt with were polite but they only tried to fix the leaks. Something is causing them. Each time after one or two uses, I have to strip my boat and return it again. I lost the boat this year and last year during my entire vacation time. The year before, I had to leave and return home early because of problems with the water or bilge. The bilge is related to the leaks because I have to leave it on 3/4 of the time or I fill to the point that it can't be driven safely. It was completely filled with water on one occasion only to be pounded by the surf horribly.

My hull warranty is up in March 2011. My opportunities to fish are over and once again, Tracker has promised to fix it. My assumption is they will repair the leaks, test it and send it back to me. This is a process that is ongoing. Warranty is up in 7 months and most likely, I will not know if this latest repair will work until next summer leaving me in a bad position. I will have to begin to pay for repairs that have unsuccessful. I have no faith that the boat leaks will be resolved. No cause has been discovered or shared with me at this time. I believe it is a bad piece of aluminum or something faulty in the internal structure. I fish. No water skiing. It is rated for much more horsepower than the 60hp motor on it.

This letter is to communicate the ongoing quality issues we are having with our 2001 Sun Tracker Fishin' Barge 21 foot pontoon (BUJ81590K001) that was purchased new in June 2003. The quality issues range from an annoyance to an undeniable safety risk to my family and me. We have attempted to engage the dealership, Hoyles Marina where we purchased the boat, but they are no longer a Tracker dealer and refused to even give us advice. Due to the severity of the defects that are occurring with the boat, I attempted to directly contact Tracker Marine in June 2007 using the phone number listed in our owners manual, only to find the number was no longer in service.

In July 2007, I obtained a different number where I was able to talk with you concerning my boat. After many weeks of no use of the boat and countless phone calls to Tracker, Rich from Bass Pro Shops picked the boat up at Great Lakes Shores Marina on August 13th. The boat was placed in dry dock on July 24th due to the left pontoon being 2 inches from being completely submerged.

I will attempt to summarize the issues this boat has had since it was placed in service the summer of 2003. 1) Critical transom welds broke. Material responsible for holding the transom to the boat was also found broke. 2) After extensive repair and reinforcement of the transom, new cracks and fatigue have developed in the transom area. 3) The left pontoon was within inches of being completely submerged.4) The steering "locks" when turned completely to the left. 5) Rivets used to assemble the enclosure for the fuel tank are severely abrading the plastic fuel tank. Wood shims were inserted to temporarily hold the tank away from the rivets to prevent puncture of the fuel tank. 6) The plastic support collapsed in the bench seat. 7) Many (not all) of the fasteners used on the boat are very oxidized. This pattern of oxidation is random and is not focused in one area of the boat.

For instance, a nut may be oxidized, but the bolt has no oxidation and vice-versa. 8) The wind shield is mounted 2 inches off-set side to side. 9) Fuel gauge did not work from the start. Upon investigation by Great Lakes Shores Marine, it was found that wires to the gauge were transposed. 10) There is no means for rain water to escape the rear carpeted area of the boat. This creates standing water in the rear of the boat and increase the potential for material break-down. 11) Since the boat was new, the radio has operated very poorly. There is much static (related to the volume adjustment controls), that the radio is not useable. 12) Many of the screws used to hold the seat backs to the chairs are stripped.

Please understand that this vessel was purchased for family enjoyment on the Saginaw Bay with our family ranging in ages from newborn to 92 years of age. Given the severity and shear number of defects, we no longer place trust in this boat for use. Many weeks of use have been lost due to defect diagnoses and repair. This does not include the latest issue that has caused us to lose use of the boat for of the boating season. Needless to say, I am extremely frustrated with this situation. I expected a much higher quality boat given the high esteem that Tracker boats hold. I am officially demanding an equivalent boat or refund to replace the fore-mentioned Sun Tracker Fishin' Barge. I am looking forward to a prompt response on this issue.

We signed sales agreement to purchase a new 2010 boat package at Bass Pro Shops Suntracker Marine in Hampton, Virginia. A week prior to delivery, we went to purchase accessories for our new boat to be delivered. We saw a boat behind a wooden fence in a side parking lot. Through the slats, we saw a damaged boat with ripped up upholstery.

We thought it was an old boat in for repairs. A week later, the boat they delivered as our "new" 2010 was that damaged boat we saw behind that fence with poorly attempted repairs and upon further inspection, on a later date, we realized they had placed an old 2006 engine on it. They were attempting to sell us the whole package as a new 2010 purchase! The boat started taking on water in the front, middle, and back of the deck within the first 20 minutes of test run. Correspondence from management involving this issue has been disrespectful to say the least, with no apologies, no concern for customer service. These guys are shady and dishonest! Buyer beware!

I took my Mako Boat and Trailer in for warranty work on the trailer on 8-15-2009. There are suppose to be 10 bolts that hold the carpeted side panels on the trailer but there were only 3 self taping screws holding them on. The dealer told me that they would repair it and after two weeks of sitting there, I went to pick it up. But it was not repaired properly because they said that they needed to order a new fender. Instead of putting the new bolts in, they just tightened the screws which backed out on my first fishing trip.

After at least eight calls over a six-month period trying to find out when the fender would be in, I was finally told to bring it in. After arriving with the boat, I was told that they might not be able to cover it under warranty because the trailer was over the one year warranty period. After sitting there another two weeks, I received a call from Rich S. (manager) explaining that they could not repair the problem under warranty. Rich and Darrell both managers were familiar with the time frame of this situation but refused to repair the problem under warranty. So I drove back to the dealer to pick up the boat and repaired the trailer properly my self. I had to pull the the fenders off and drill the side panels but I know that it was done properly. I have had the boat at this dealership only for warranty work and all four times was totally dissatisfied with the quality of the work and turn around time.

May 2005, I bought a Tracker Targa. Later that month, on the maiden voyage of the boat, I was stranded on the great lakes because of a spark plug miss firing. I had to paddle over 2 miles to shore. It took me basically all night. I took the boat back to the dealer and the fix, took 2 weeks. In mid June, I was on lake Erie, 10 miles out and noticed water coming in from the transom. The boat had a hole in the hull the size of a bowling ball. I had to get the boat up to speed in order to get the hole in the hull out of the water and run the bilge at max capacity. I was able to make it in and took the boat back to the dealer and the boat was in the shop the rest of the year.

Now, the boat is in the dealer's shop with a broken stirring cable and has been in the shop for about a month during the best fishing in the state of Michigan. Here is a laundry list of things that have gone wrong with the boat. Engine failure, cracked hull, broken windshield, broken stirring cable, frayed carpet, broken seat mounts, broken stereo over, bumpers on trailers fell off, trailer tire failure. If I can avoid just 1 person from ever buying a Tracker boat then I'll be happy. In the summer of 05, the hull of my Tracker Targa cracked and I was 10 miles out on lake Erie. I could have died for sure. I have had the boat in the shop for several months all together. I have spent significant amounts of money on fixing this boat and countless amount of valuable down time.

Tracker Marines does not wish to honor an agreement to fix my tracker boat. They have had my boat for 15 months. They refuse to fix all the issues. Less than two years after purchase, the boat had to be completely rebuilt because of safety issues and poor workmanship.

Tracker kept the boat for almost nine months to try and fix the boat. After less than two seasons or 40 hours of use, the same problems started again. Problems with large stress cracks, and upholstery coming apart because of inferior materials used to manufacture the upholstery. Tracker picked up the boat for a second time after my new complaints and said they would fix it. They took it back to the boat factory, kept it for 4 months and returned it to the dealer for pickup. The work was not completed to my satisfaction.

Same problems as the first boat hull. Tracker had me take it to Bass Pro Shop in Kodak TN in May of 2009. A Tracker rep assured me that he would do everything to correct the problem. Mr. Mark agreed with me, and said, "If Tracker expected to sell their new boats from his location, they needed to get there together and fix this type of problems. And he has been dealing with many of them." He assured me and said, "Justin of quality control and he were close friends and he agreed with me after he inspected my boat that the quality of work was outrageous."

Now I have been passed off to another man, under him and have been told today. This was only a goodwill attempt to fix my problems, and no way were they going to do anymore work on this boat and it is out of warranty. My problem is the issue from the first attempt to fix this problem was never done. I do not think that a company can drag things out like this from the start of the problem and after my patients and doing without my boat for a total of 23 months during ownership while still making payments with no reimbursement for my troubles and leave me with a boat of poor quality I still owe money on, and just say sorry its out of warranty.

I paid $33,850.00 for the boat; $3,400.00 down and financed the rest for 12 yrs at 8.9% interest. Model Tahoe 234 2003 Deck Boat. It was bought at M&M Marine in Lenoir City Tennessee, sold by Ron. I also don't know what else to say except that I hope this is posted on the website for the public so people can see exactly how a company this large can do their customers this way. It looks like the only way to resolve this is in a court room. I first asked Tracker with the first problem I had because of the safety issues with the boat to just buy the boat back from me, but now I know how they do business.

I have also been in contact with the finance company. I have let them know the collateral for my loan is not worth anywhere near what they think it is. They are also going to investigate what they can do, or need to do, because they have an interest in it as well. Hope this gets to the public who are considering buying a Tracker boat. I'm sure I'm not the only sucker out here. It started at M&M Marine in Lenoir City, and Tracker assured me Mr. Mark would take care of my problems at Bass Pro Shop. Guess they all do business the same way.

Jerry is the Tracker rep under Mark. He told me today that he's just the messenger. Next step is to see what my attorney says, and see how many people I can name in the lawsuit. I will invoke my rights to protest Tracker, and I will start with Bass Pro Shop. I will be sure to show up on the best selling days this spring and summer. They have not heard the last of me.

In July of 1997, my wife and I went to Bass Pro Shops in Gurnee Illinois to look at fish ski boats and purchased a 1997 Nitro 288 Sport with cash paying around $38,000. There was only one in the parking lot and was told that I would get a brand new black colored boat because the one in the lot had been there for a while. I returned two days later and was given the boat in the parking lot that had been sitting there for a while. The boat smelled like mildew and I was told that that was the only one I could get unless I wanted to wait a month and a half. So I had no other choice but to take that boat. Bringing it home, I attempted to back the boat in the drive way but for some reason the breaks locked up on the trailer every time I tried to back it in. In order for it to work, I would have to slightly go forward and back up again until they became unlocked. I had to put a pin in the override on the trailer tongue to get it to work every time.

I used that boat one time on the lake and for trolling for 5 hours. I took it home and put it back on the lake a week later only to realize the trolling motor did not work. I took it out of the water and brought it back home to realize that some how the prop on the trolling motor over heated and melted to the shaft. *Fire Hazard* Upon being on the water, my in stock dash board depth finder did not work. It flashed on and off which told me there was a loose connection in the circuitry. The antenna for the Lowrance came off which Tracker pt on.

I called the service department and took the boat in to have it fixed. Three weeks later, I received the boat back and was told that the trolling motor had the wrong amp power supply attached, the trailer had a busted cable, and they had to fix a short on the depth finder. All from a brand new boat that I used for 5 hours. I called corporate head quarters and requested a new boat but no one ever got back to me. So I figured every thing was fixed and put it in the water once again only realize that the depth finder is still not working properly. Luckily I had purchased a GPS/Depth/Fish finder in addition.

With only using the boat for approximately 7 hours, I put the boat in storage for the winter and winterized the engine. Over the winter, I picked up a new Lowrance fish finder for the front of the boat and had Tracker install it. Well, depth finder works sometimes and the fish finder never works. While bringing the boat out of storage, the cover ripped in the back and was flapping every where. It was under warranty. Thank goodness and I received a new cover. I used the boat in 2008 for maybe 6 hours due to me being a RN and a hectic work year. While driving down the highway, the carpet flew up and ripped off the buttons holding it on so I just removed the carpet because I did not want to loose time on the water.

I put it back into storage for the winter and picked it up in 2009. Ever since I had the boat, I always had to tighten up the windshield screws and the front windshield door never closed properly. This year, the class from the windshield started to pop out and the windshield started to drop out screws. I took the boat up to Ely, Minnesota for a family fishing trip for a week before I had to go to Fort Sam, Tx. for Officer Basic Leadership Course for the US Army Nurses Corps. The depth finder still not working, the windshield starting to fall out, the Lowrance not working properly, and I started to notice a strange smell coming from the trailer.

When we got back to Chicago, Il, I noticed that the back driver side wheel looked a little off but was not sure. I used the boat locally for two months always noticing that smell. I took it back into Tracker Marina 10 minutes away, this time to get winterized so I could take it to Fort Benning when I got back in Dec. On my way, there I was informed by another motorist that my boat was on fire. I looked back and I had smoke pouring out of my driver side back axle which was right under my gas tank of the boat. I pulled over quickly and pressed my On Star emergency button and had the fire department there in no time. The bearings of the wheel had come out overheating the axle, and the wheel was ready to fall off.

I had a police and fire department escort to the service center. I was told it was going to be fixed but it would take roughly $2000.00 and a month to do. I was leaving for Fort Sam, Tx. in a week. I left it there to get winterized and fixed for 4 months while I was gone and picked the boat up in Dec of 2009 and headed down to Fort Benning, Ga. While just outside of Nashville, Tn. I was informed that my hubcaps flew off the trailer a ways back and I pulled over to check the axle out. The smell was coming from the axle once again and I put some ice on the wheel well that evaporated instantly.

The next day, I took into Nashville's Tracker Boat which repacked the bearings and replaced the hubcaps. This cost me another $150.00. I got down to Columbus, Ga. and dropped the boat off to get repaired once again costing me wear and tear on my vehicle dragging the trailer through the Appalachian Mountains, 3 x the amount of gas, and another $375.00 to get the problem resolved but again I went out fishing just two weeks, same smell, and now the wheels are crooked once again.

I called the corporate office once again and spoke with Shelly B., Corporate Administrative Assistant, 417- who told me to give her one or two days and she would get back in touch with me and if not to call her and we will go from there. My wife and I have called her back 10 times now for the last week and a half and have gotten no response back. My boat not but 2.5 years old is sitting on a broken trailer, with a broken windshield, a depth finder that does not work, a battery that was suppose to be charged during winterizing that does not work on a horse farm in Ga and me about to be deployed. I will never, ever, ever, ever, buy another Tracker again. Is there a lemon law and phone number that some one can help me fix this problem?

I went back on Oct 2 to check on it and nothing had been done. When I got home from work that night, I sent an e-mail to the salesman the sold me the boat. I never got a response. On Monday Oct. 5, I went to the store and spoke to the manager. he assured me he would check into it and get back to me. On Oct. 6 he left me a voice mail saying the boat was at a local welding shop being repaired and that they had actually pulled up the floor to check the welds the first time it was in.

I exchanged several e-mails with the store manager about my displeasure with the quality of tracker boats and that if this one was such a wreck that it couldn't be repaired in three weeks, I wanted my money back. I paid for a new boat that was supposed to be free from defects in material and workmanship. I didn't get what I paid for, so, I wanted a refund. He did not respond further.

Now I'm left waiting to hear from them. I would caution anyone from buying a Tracker product. Their warranty is questionable and getting anything done after the sale is not easy. The manager keeps telling me to be patient. They've had my boat a month and done nothing. I'm out of patience.

We bought the boat in good faith that it would last for several years and that Tracker would stand behind its product. We bought our boat from Steve Dorn Marine in Redmond Oregon and have had nothing but bad or no service from them. With in the time frame of one year we noticed cracks in the cowlings(dash board) and that the carpet was rotting out. The cracks in the cowlings were caused from the windshield being screwed into it.

We went to Steve Dorn Marine to have them fix the problems and they told us there was nothing they could do. They said the carpeting was rotting because we improperly stored our boat. Our boat has alway been stored under cover. They also told us the boat didn't have shock absorbers and that is why the cowlings cracked. The last thing that happened was the stringer system under the deck broke loose. We again took it to Steve Dorn Marine and they said they were no longer a representative of Tracker Marine.

We have emailed and called Tracker Marine and have had no response. We will never purchase another Tracker Marine boat.

On Sept,13,08 I purchased a Bass Tracker Nitro NX750 Sc. After launchung nd recovering boat a couple tie si noticed damage to the right side hull at fender. It took atleast 6 trips back and forth to the store to get the neccessary repair authorized. Which was to realign the bunks and mounting clips along with a new fender and gel coat repair to the boat. Now on 8/16/09 I had trhe recirculating piump cartridge come apart and pretty much swamp the boat before finding the problem. I also had the Motor Guide pro 46 electric troling otor lose 4th speed in automode as well as low speed.

When attempting ot arange warranty repair of this it was found that the motor was never registered as is required by Motor guide thru the poinbt of sale. Now either [they] have many inept employee's as well as Sales, Warranty department, Assembly and Quaility control or [they] just like selling junk. My experiences with company have assured that when I purchase a new Bass Boat it will not be from Bass Pro or Tracker Marine.

I have barely recieved a apology for delays and even the original that "your loading the boat wrong" I was told the first couple times over the trailer problem. As soon as I possible can I will certainly be unloading this boat and purchasing a good quality one such as a Triton or a Ranger. After spnding almost 18,000 dollars for a boat i would expect better quality and better service when a problem arises. Due to these problems the boat and trialer were in of repair for over 2 weeks. Now I will be forced to fish club tournaments and practice etc. without a trolling motor until the warranty work is authorized by Motor Guide.

I purchased a Nitro 482 new in 2006 because I saw a commercial with a Bass pro claiming to have never had any fit and finish issues with Nitro boats! My trailer cracked at the weld on the starboard side step and has been shaking loose since new! I noticed the vibrating since then, but just thought that it was just Tracker's crappy fit and finish! Just yesterday, my rub rail fell off and was sliced in half by my outboard! It was loose and Gone Fishing Marine tightened it back up and told me that it would be fine!!!!

I've replace four sets of trailer tail lamps and finally had to custom rig a set of led's a couple of days ago because Trailstar doesn't have an led option! They have a smaller lamp that Optronics makes solely for them. I've replaced one oem set and finally used a universal Optronics set purchased from Bass Pro Shops and two from West Marine! They all stuck out from the sides and kept getting water in them and blowing bulbs just like the originals!

There is a stress crack on the base of the ribs in the transom/live well area that's continuing to grow, but would not be covered under warranty because Tracker felt that it was not structural!!!! It's located at the base of the structural rib!!!! It started out at about three inches and has grown to over a foot! Mark the owner at gone fishing recommended that I pay him to repair before it gets worse? These are the same guys that have been working on my boat since I purchased it from them brand new in 2006!

They've replaced a tire that was bad because of a grapefruit sized bubble with a tire that wore bad on the outsides so I replaced both with non biased ply's! They also replaced the horn, that only worked for a month afterward and has been dead until this day! My Lowrance graphs work intermittently and loves to cut off while I'm driving at wot! The live well aerator keeps falling off and I just finally left it off! Well, I now drive over an hour to service my boat at Boat Masters II in Livermore and they've told me that Tracker Marine has horrible fit and finish issues!!!!

I will never ever purchase a boat from Tracker Marine again!!!! Danger, stay away if your looking for a boat!!!!!

I purchased a Tracker Grizzly 1754 and all welds in the boat broke. The boat has been in the shop now for a month as all ribs and welds are replaced due to not be done correctly at the factory. I will not purchase another boat from Tracker ever.

In 2004, I purchased a new Tournament V-18 with a lifetime hull warranty. After a fishing trip in early July, I noticed a hole coming through the hull where two welds meet so I took it back to the dealer and they took pictures. After sending them to Tracker, they were told my warranty had expired in May but under "good faith," they would repair it but I had to drive it down to Missouri. This will cause me to miss work as well as about $1,000.00 in gas. I called to ask them how they were going to repair it to see if it would be worth the trip but they said they wouldn't know until I got there. My friend and I bought the same boats on the same day and he had issues with his, cracking as well. It seems they know they have issues but are now backing away from really addressing the issue.

I am looking for any assistance your office can provide my family and me. I am wondering if there is a lemon law for marine products (boats) or any consumer protection you can assists us with. I have a 2008 Sun Tracker Fishing Barge 21 with 60-hp Bigfoot outboard that we special ordered from Gander Mountain in Fayetteville. They have since been relieved from selling Tracker Boats. I special ordered the boat in August 2007 and purchased the vessel in October 2007 for about 21k. However, I had to winterize the boat in December 2007 and put it in storage due to my 15-month deployment to Iraq.

I used the boat in October 2007 one time for less than one hour. I returned from my 15-month deployment in April 2009 and used it three times for less than 6 hours. On the third time out at Lake Norman, the family and I were stranded on the lake and it had to be towed in, because the engine seized. Since the engine is under warranty, Mercury referred me to the Boat Rack located at Sherrils Ford, NC 28637.

I left the boat there for over 2 months for it to be fixed. It stayed in the shop from April 13, 2009 through June 13, 2009. When I picked up the boat, the battery was dead, the battery cables were not connected, the boat carpet had greasy footprints tracked all over it, the cover to the engine scarred and scratched, sap and tree leaves littered the boat, and the steering console was upside down.

I was informed by the Boat Rack that they replaced the upper cowl of the engine and charged Mercury Outboard $4112.18 for the repairs. After driving over three hours to pick up the boat from Fort Bragg, NC and noticed the way the boat was returned, I was so frustrated that I just hooked up the boat and left. I ran the boat with the new repairs out at Lake Norman for no more than 30 minutes, adhering again to the break-in period procedures. Since everything seemed ok at the time, I returned back to Fort Bragg and ran the boat again for about two hours without any noticeable difficulties.

On July 4, 2009 while boating on Bay Tree Lake in NC with the family, the engine seized again and left the family and I stranded on the lake, having to be towed in. The family and I have used the boat less than five times and between engine repairs has less than 9 hours on two engines.

So far the Tracker Fishing Barge 21 has had a significant number of defects: the trailer bunk board carpets have torn, the radio has not worked and been replaced twice, the center console has numerous cracks, the carpet on the center console has come apart, the aerator is leaking, the lights on the vessel are not wired correctly thus don't operate correctly, and the center steering column is upside down.

Due to the large number of problems with the vessels and engine, I feel it is no longer safe for my family and I to use on the open waters and fear for the dangers my family and I will be placed in, if we continue to trailer the boat and use in the open waters. Although the Tracker Boat is no longer under warranty and since it was only a year warranty, I am hoping there may be some legal protection for a consumer who is serving in the military and was deployed 2 months after purchasing the vessel requiring it to be stored until retuning 15 months from Iraq.

At this time, July 5, 2009, I am requesting Tracker Marine and Mercury provide me a new factory-ordered Tracker Marine Fishing Barge 21 with new 60-hp Bigfoot and provide me a loaner boat to use in the interim. I will accept the trailer, since I can replace the carpet myself. I have tried to contact Tracker Marine on the defects since returning from my deployment and received no assistance. Their reply is that it's no longer under warranty and to deal with Mercury for the engine.

I worked 23 years to have a boat like this, serving my country; and I feel that I am being taken advantage of by Tracker Marine and Mercury. My family and I have been left stranded and had to be towed in 2 times in less then 90 days. So far, the cost to repair the engine is over $4K and over $2k in payments, not including payments while deployed. So far travel for repairs, payments, and repairs are over $7k.

My dad purchased a Tracker Grizzly All Welded Aluminum boat in 2003. He was told by the salesman at Choplin Marine in Sanford NC, this was the best aluminum boat he could buy and that it had a lifetime warranty on the hull. The boat has developed multiple corrosive holes in the rear third of the boat. Tracker Boats does not cover any corrosion under any warranty. They did not offer any suggestions as to how to repair the boat. Even with specific questioning they only mentioned using JB Weld and anti-fouling paint to resolve the issue. I hope that works as I would not like to see the boat sink with a 70 year old man in the middle of the night while he is out fishing in the ICW.

Bottom line; avoid buying a Tracker Boat if you are counting on getting years of service out of it. I don't see any way they would ever honor any work under their warranty the way it is written. Also, they do not provide any real customer service if you call them. The fact they don't have a toll free customer service number should be a clue.

After experiencing boat seat damage to my seats by a bald eagle and rejection of the insurance claim by Progressive as it was considered animal invasion, I sought to replace three lower boat seat cushions. I went to Sports Center in Perry where the boat was purchased in 2007 where they sent me These three bottom seat cushions combined had about two yards of vinyl fabric and about five square feet of plywood, foam, and a few staples. The price quoted to me by Bass Pro Shops was $749.63 plus tax.

To me this was an outrageous price. It took me until I was 46 to afford a boat for my family and grandchildren to enjoy. I paid the fair market price for the boat, but is unbelievable how they want to take advantage of someone on replacement of parts. At these prices, this will keep the ordinary man from being able to afford the maintenance and upkeep for resale or trade-in.

To replace these seats would be an economic hardship in today's economy. I will search for an upholstery shop but my boat's value will probably be affected.

Boats are on sale with incentives. They are offering a gift card with purchase. We purchased a boat on Saturday, 3/14. When the sale was completed, we asked for our $700.00 gift card but was told that the card would come from corporate within 7 to 10 days. The ad clearly says with purchase. We wanted to use our new boat the very next day, Sunday, but could not. We need to purchase safety supplies such as life vests, horn, anchor, etc. We planned on using the $700.00 gift card to make these purchases since we just spent all our of money on the down payment. Since we just spent all of our available money on the down payment and did not receive our gift card, we were not able to complete outfitting our new boat so we have not used it yet. We did spend $105.00 of our money to at least buy a boat cover! I have copies of the advertising and can forward them at any time.

I purchased a 14-foot Jon boat in April of 2008, did not use the boat until September 2008. The boat started leaking due to a split in the metal in the bottom of the boat. A check revealed that the boat had 3 such splits. The boat was taken out about 12 times, nothing was hit with the boat. The boat has three damaged places in the bottom. I also lost a cell phone that was damaged due to the leaks. There have been a loss of several hours plus gas, money. The boat cost with tax and registration about $800.00. Gas and money to return the boat and pick up, $100.00. I could have lost my life due to this damage.

My Tracker boat has been back to Bass Pro- Tracker Marine Products for the fourth time since 6/25/08 for repairs to broken ribs and broken welds. This boat has a lifetime warranty on the hull and welds. Three times an attempt was made to repair this boat and all welds failed I was notified by the Service Manager today 9/11/08 and he stated that Tracker has taken the stance that the boat was abused by using it on water that the boat was not designed for.

I purchased this boat for the purpose of being used on Lake Erie, and the Maumee River and the salesman assured me this is the boat I could use. Tracker Marine, Springfield Missouri states because of its abuse they may repair it at its factory in Springfield but I am obligated to ship/transport it there myself. I have NO papers which states these absurdities. Any help in the right direction would be greatly appreciated.

Consequences are I have been unable to use this boat for about 7 weeks so far this summer and the economic damages to me is it lack of use plus the fact I am responsible for shipping to and from my Perrysburg home to Springfield Missouri for my boat

Will never recomend Tracker to anybody and being A B.A.S.S member and doing a lot of different tournments I openly let everyone who will listen know about the kind of product and service they really have. So far at least a dozen people have turned away from tracker and thanked me afterwards for saving them the aggrivation they more and more are hearing about this company. I am currently stuck with A boat I can do nothing with. I can't use it. Can't sell it. Can't even get it fixed by them or on my own (will void my warranty). Big waste of $24,000.00to sit and look at. On top of that still paying for it and after only the first season it was in the shop for six months.

I have a 08 tahoe q4 ski that is not even a year old, boat has less than 10 hours on it. It has been in the shop 6 times in the last 2 months, every time it has gone in the shop it has to do with the motor.1st time was no start at all,and i asked them to check on the idle problem it has as well .they got it running but did not fix the idle problem . It went back to the shop a week later and they still didnt fix it until the 3rd time i brought it back,

i live in chesapeake now which is an hour and a half to get there, it cost me $50 dollars in gas everytime i bring it back to them .They finally figured out the timing was off and sort of fixed that issue, the day i picked it up i put it in the water and it didnot start again, and again i brought it back to them and dropped it off for repair, they called later in the week and said a wire on the starter was broke, i picked the boat back up a week later and took the boat out that day again and started running it down the river and once again the motor started knocking and i had to shut the boat off before anything else happened to it.

Took the boat back once again and they called me and said that the rocker arm was bad, lifter had collapsed and the calves were out of adjustment, I have been trying to get ahold of them for a week now and havent got any returned calls yet, i have called the manager pam and the district manager pat. no calls returned at all

I have had the boat 1 year on july 7 and have had the boat in the water not even 10 times, the summer is halfway over and i have put the boat in the water 3 times, every time i take it out it breaks and it always has to do with the motor. I have been paying on the boat and cannot even use it , i'm paying on it while it is always in the shop, it is not fair and right the i have to pay for my gas to bring it back and forth for repair , the customer service is horrible( they donot call back people, they are rude and treat thereselves first) I donot want a boat that i cannot rely on when im out on the water,I am unhappy with them and i will never step foot in another tracker marine

I bought a used (less than 10 hours) 2003 Tracker PT175 in early 2005. The boat has been fine until about 2 months ago when it started taking on water. When I checked it, I found a leak in the keel weld. Tracker has a 5 year unlimited warranty on the boat, with a limited lifetime warranty on the hull. I took the boat in, and the service folks (Bass Pro) sent pictures of the leak to Tracker Marine. Tracker replied that the boat was out of warranty (by 3 months) and the weld that cracked was not covered by the lifetime warranty because it is an internal weld.

When I questioned how this could be an internal weld when it held the hull together, I was told that they pull the two pieces of the hull together with a piece of metal between them, then weld from the inside of the hull. Because you cannot see the weld from the bottom, it is considered an internal weld. I asked how a weld that holds the structure of the hull together was not covered by a hull warranty, I was told again that it was an internal weld because they weld from the inside of the boat. I feel this is a case of semantics at best, as it seems the only purpose of welding from the inside is to avoid the warranty terms.

I asked again if this was how Tracker was going to stand behind their product, and was told that this was in every warranty, and I would have to pay a welder to fix it myself. I do not know how much this will cost yet, but I feel that any reasonable person would say that a weld that holds the outside of something together would qualify as an external weld, no matter what side of the material was welded. Without further resolution, which I do not expect, I promised the rep that I would never buy another Tracker product.

I do not know how much this will ultimately cost, but I have missed two weeks of fishing time waiting on word, and I do not know how much longer until I am able to use my boat again.

I purchased a brand new Tahoe Q4 Sport OB with a Mercury 150 Optimax in August of 2006. Since I have owned this boat, it has spent more time in the shop than in the water. The first time I took it out, the seats started to rip at the seams, the depth sounder and speedometer didn't work. Since that time I have put more Locktite into this boat, than any Harley I have ever owned!!

This boat is extremely sub-par in construction. I have had it in three times for gel coat and fiberglass repair. It has also been in five times for the upholstery repairs. This is by far the biggest piece of **** I have ever bought. I just took the boat in for engine service which was another thorn in my side. I guess Mercury doesn't hold up to their factory warranty. This boat has 55 hours on it, according to the service techs. My thoughts, DON'T BUY A TAHOE!!!!!!! STAY AWAY!!!!! This thing will be traded in, even if I have to give up my first born, before the warranty is up.

I purchased a 2008 Tracker 175 TXW on February 22, 2008. This is the date in which I signed loan documents, received temporary registration and picked up my new boat and towed it home. I got a little concerned around March 22 when my first loan payment was due. I had received nothing in the mail regarding a payment due or even an account number. At the time of signing I was approved with no money down.

I contacted the local Tracker Marine dealership and left messages several times as no one at this dealership ever picks up the phone or returns phone calls. Eventually, I was told my loan documents did not get sent in on time and I would have to come up and resign. I gave them the benefit of my doubt due to the fact the loan person was new and told me the other one had recently quit and she was left with a big mess. I resigned with my new payment date being May 1, 2008. May 1 has come and gone and again, no documentation has come in the mail. Again, I attempted to call several times with no success.

On May 7, 2008 I finally got a hold of Jeff Hall. He told me I would again have to resign and they would need $2500 down. I had not planned on putting $2500 down and had signed a previous loan document requiring no money down. I was told all this mix up was due to yet another person resigning from their position and a mix up on the year of the motor. This time I was upset. I told him I was ready to return the boat and go somewhere else as my signed contract had once again expired. He assured me they would do whatever it takes to make this right. He told me he would talk to the store manager and get back with me and we could get all this taken care of immediately.

I told him he had until Friday, May 9, 2008 to contact me back with what Tracker was going to do for me and to set up a resigning. Three weeks ago today was the last time I spoke with them. I have not returned the boat. I would not have purchased the boat if I did not want it. It was simply a threat to get some action on problems I have been having with the worst customer service I have ever experienced. My temporary license plate expires on Saturday, May 31. I will no longer be able to tow my boat legally down the road. This time I am ready to return the boat that has already been used by me. I have had this boat for over 3 months and have never received any phone calls, made any payments and have never received any permanent registration or licensing of the boat trailer. I have made a dozen or more attempts to resolve this over the last 3+ months.

Somebody somewhere at Tracker Marine has authorized a $19,000 boat to be given to me with no contract (as of yet) on how to pay for this boat. I have spent thousands of dollars over the years with Bass Pro. I would not recommend Tracker Marine. They make a great boat, but the customer service is the worst. I have visited this dealership several times. There are always employees standing around talking to one another but they must not have time to return a phone call to a customer who spent $19,000 and is ready to return the purchase.

When I picked up the boat in March from Cope & McPheteres Marine this is what I found. 1) The motor was not mounted on the transom correctly. It had been mounted too high so when they bolted it down it damaged (crushed) the top rail on the transom leaving a significant gap where the motor should be flush with the transom. There was also Paint damage below the mounting bolts on the front side of the transom which they had tried to touch up with touch up paint. When I asked Spencer about this he said that 'that is the way the mount them'.

2) The fuel cell that was installed in the fuel cell compartment was not the correct one and so they had to cut the handle off the one they put there. When I asked Spencer about this he said that 'they probably didn't have the right fuel cell but this one will work'. 3) The wiring harness and speedometer tube was all balled up and just hanging from the steering wheel. When I asked Spencer about this he said 'Yeah, that just hangs there like that, it will be ok'.

4) I showed Spencer the paint chips on the lower end of the motor and he said 'Aw, you'll have more chips after you take it out'. 5) I asked Spencer where the Transom saver was at? That there was only the mount for it on the trailer. He told me 'Your boat does not come with one. You just let the motor sit on this tab on the mount.' So I went out and bought one from Cabela's for $54.00. I told spencer that I believe that the 25hp four stroke should have one and that I was relocating 2,600 miles to GA. A week later I relocated to Valdosta, GA

Just this last weekend on Sunday I finally put the boat in the water for the first time. The livewell aerator does not work. When I slowly attempted to go to full throttle the boat motor will start to go the just cavitate (I think due the improper mounting height). I then had a friend come out and sit in the front of the boat and try to balance it out so I could go to full throttle. It took a little time but when the motor reached full throttle a loud buzzer went off and the red L.E.D. lamp on the engine came on!

I called Bruce Glueck Chevrolet & Marine in Jasper, FL which is the closest Tracker dealer to me. I spoke with Bruce and told him what was going on with my 1st new boat. He told me that I could bring it to him, but I would have to pay for the repairs. I reiterated that it was a brand new boat and he told me that the selling dealer was paid for the set up and rigging of this boat and that he would not get paid by Tracker. So that is why I would have to pay for the repairs.

I have been in contact with Tracker Marine and I have taken the boat to Bass Pro Shop in Macon, GA (per Tracker Marines's request) the general manager took a look at the boat and said the motor isn't properly mounted and the the motor is the wrong wrong size for the boat and it also looks like the boat was dropped and a repair attempt was made on the boat. He said the boat needs to be replaced. Tracker Marine said that there is nothing they can do, that all these issues need to be brought up to the selling dealer (Cope & McPhetres).

Cope & McPhetres says the boat didn't leave their dealer in the condition we say it's in and there is nothing they can do. But the general manager in Macon, GA said that the damage to the boat and all the other issues has nothing to do with the customer, the customer has not done anything wrong to the boat. So we have a boat with many things wrong with it and no one will do anything to help us out. The boat and motor needs to be replaced with a new boat and motor according to the Bass Pro Shop General Manager in Macon, GA because it cannot be fixed.

I bought a brand new Nitro 482 Boat with a 115 Mercury Optimax. Bass Pro kept my boat for one month before telling me they could not fix it. It stayed in shop for a total of 3 months before getting fixed by another dealer. The manager of the store would not return my calls, and no compensation was offered. The motor was mounted wrong and wrong propeller. I would not recommend Bass Pro to anybody!

I purchased Tracker 175 Pro on July 3, 2007. I pick up the boat after prep work being completed. Wiring harness was pinched and steering wheel was upside down (small items, no problem). I waited three days to pick-up. I was told that license and registration would be about seven days (waited for shop to contact me). Two weeks went by and I went back to the shop. I also ordered extra cleats and wheel cover when I purchased the boat in July. On my fourth trip (August 2007), I asked about extra items. Manager reacted as being shocked and found that order was never placed.

Chris **, Sales Mgr, said that corporate was having problems getting correct paperwork out to the new stores and that a new store in Texas was having similar issues. I explained to Chris that I had placed an order for an extra wheel cover and asked him to check out. Chris proceeded to shop the area and pulled off the shelf a new wheel cover. I brought it home and it was the incorrect size. Back to the store again two days later, I was told that Chris ** was not employed any longer due to making mistakes. In order to use my boat, I have had to go to the store each month for temporary tags, but I have been able to use it (good).

In August, I had told Jamie ** I was experiencing problem starting the engine. He had assured me he would e-mail his mechanic and it was most likely something small (such-as the primer bulb). Jamie would have him set-up an appointment. Two months later, I am still waiting for someone to call me. No follow-up. In September, I was told the license and registration was sent to another person (Chris **) and the boat was in their name. Arrangements were being made to correct. At the end of September, Jamie ** (General Manager) told me that Motor and Trailer information was in their hands. However, Bank of America had made a mistake and sent the wrong boat title and it was returned to them. I have contacted corporate office for an official complaint, which they have closed. I'm not sure why. Issue is active.

In September, I had talked to Jamie ** telling him I would need temporary tags again and get them ready for me I would pick up in the next couple of days. Jamie tells me it's a good thing I called for he was going on vacation for the next week and no one else knew how to preparer. I went in three days later to pick up the temporary tags and no one knew about and I had to call Jamie. After two hours of waiting, I was able to get the tags. On October 26, my wife calls corporate to see if they had information regarding license and registration for the boat. Angela was to call her back on Monday. However, Angela was unable to find anything in their computer about the boat and never returned the call.

I called corporate on November 1st and spoke to Angela at 4:57 PM CST. I gave boat serial number and she was able to find notes about the boat but did not share that information with me and stated she would call me back tomorrow, which would be November 2nd. No return call! On November 3, 2007, I'm going on the fifth month and I am yet to hear from the Manager Jamie ** of Tracker Marine, Portage, Indiana regarding what is going on. I do understand that problems occur in business. The problem I am most concern with is there is no follow-up, no communication to the consumer.

I purchased a brand new Tahoe 216 Deck Boat from this location on April 2007. Immediately, there were numerous things breaking, falling off, and just not working properly. The main problem that is still not fixed is the fact that the boat will start on its own with no key. It also will not shut off when you remove the key and use the kill switch. Nothing will shut the boat off except for removing the plugs and unplugging the battery.

The first three times they tried to repair this issue, they claimed it was the starter. Not even three months old and the boat is on its third starter. They met us on Lake Conroe to "build our confidence in the boat" and ensure us that it was fixed. About two hours after they left, we had docked the boat and it had been shut off for approximately 20 minutes.

All of a sudden, the boat started up all on its own without a key. Of course, in order to get the boat off, we had to pull the plugs and unhook the battery. The boat was returned to the shop. The fourth time it went back in the shop, they replaced the wiring harness. Again, this did not fix the problem. It is now in the shop again, which it has been for almost four weeks now. Each time the boat is in the shop, on average, it's about three weeks before we get it back.

In addition to this issue, all the screws constantly fall out, cupholders fall out, ladder is broken, trailer is rusting, fiberglass is spidering, all the paint on the steering wheel is off, the window has fallen because the screws holding it fall out, and the top is broken. I could go on and on. Other than trying to fix the problem, Tracker and the Bass Pro Shops have been absolutely useless on coming up with a solution to this nightmare.

We purchased a boat from Bass Pro on June 30, 2007. After mailing 2 payments to the bank we noticed the checks had not come back through our bank. I called the bank that did the finance on the boat and they had no record of my contract. My contract was lost between Bass Pro in OK and Tracker Finance in Springfield, MO. In early September they finally located mine and sixteen other lost contracts from the same dealership. They said they would rewrite the contract and start it in late September agreeing to put my tags and excise tax into the contract. It is now October 26 and am still waiting on a contract, check for tags and tax, and have called numerous managers throughout Tracker Marine and cant get anyone to finish this transaction. All the while I have had possession of the boat and paid for a slip on the lake that I can't use until the boat is tagged.

This is the fourth month the boat is not able to be used.

I bought a new 2001 Nitro Bass Boat 901CDX with a 2001 Mercury 200hp EFI outboard on it, and the first time in the water the motor was over heating. I complained to Bass Pro Shop Cincinnati where I bought the boat with no response. I tried calling and e-mailing Bass Pro corporate right away. The over heating problem continued. Every where I took the boat for service or repairs I heard how that motor was known for having an over heating problem. I continued to complain, with no response. The motor was only produced for about 3 or 4 years. Then it was modified with a new motor, but nothing was done to correct the problem with my motor and many others produced and sold with the problem that I am having. This motor should have been recalled long ago. It is going to cost me thousands to fix it. I would like for Bass Pro and Mercury to stand behind their product and replace the defective motor with one that will work as it should have in the first place.

I purchased a brand new boat with many flaws on 8/04/2000. We were told to bring the boat to Gurnee, Illinois Bass Pro Shops so they can look it over and make a decision on what to do with the boat. That was six years ago. The minute we mentioned that we are getting a lawyer, we have never heard anything more about getting this resolved.

I visited Tracker Marine to purchase a 14 ft., all-welded aluminum boat in November of 2006. The salesperson and I agreed on the model and desired options I wanted installed in the boat. I was told it would take six to eight weeks to receive my boat. After the agreed upon delivery time, I contacted Tracker Marine to discover that nothing had been done to acquire my boat or installed options.

After many calls to the selling point and the factory/customer service in which I was repeatedly lied to, I finally received my boat in mid March of 2007, only after filing a compliant with the BBB. Upon inspection of the boat, I have found that the livewell was installed improperly. I have also found that the service department is incompetent and their customer service is a joke. I will strongly dissuade anyone from purchasing anything from Tracker Marine!

I purchased a new 2006 Tracker Grizzly 1754sc Blind Duck Edition Boat from Bass Pro Shop in Grapevine, Texas on 5/12/2006. I was very happy seeing that this was my first new boat that I could finally afford.

I encountered a few problems with finance, about not telling me how many years that I would be financing the boat for, until I drove all the way over there. Yes, I called and was told it would be for a longer term than I had agreed on. I went ahead anyway because I figured I could work things out some how. I get the boat. I then went home and get ready for some good fishing the next day, me and my friend.

I get out on the lake, and the wind is blowing about 2-5 mph, not a bad day on the water. I get started across the lake and get on plane, and the as soon as I planed off, my boat starts jumping up and down a few times so I slow down - I only have a four stroke 50 hp not very much for the boat. Then I start over again, get up on plane again going into the wind and start it again. I though "what in the world is going on I have my motor trimmed properly, everything should be fine" I tried it again and the same thing happens. By then I am angry. I am thinking, I just spent 15,000 dollars on this and it can't stop jarring around and bouncing. I'm done, so I called the dealer and was told "that is normal, you were probably out on a windy day or something" I said "whatever" and decided to go out again the next day.

We get back out and ready to go out the next day, and my friend notices that there is a weld broken inside the boat. I went over and looked, and sure enough, the weld was completely broken into. I thought what in the world is going on, this is a new boat. So I started looking around and found that, no, there is not one weld broken but try 80% of the welds in the boat were cracked completely into and the others had started cracking as well, and fixing to go. I am very angry now. I have only had the boat for a couple of days.

So, I called the dealership back and informed them of the problem and they said that they were behind it right now and it would take a while before they could look at it, or if I new the welds were broken I could take the boat myself to the welder. I asked "they don't do it there? they said "no" that the guy certified lives in Crowley and that's where the take all of their boats to have welds done. I said "you want me to take it there?" he said "if you want your boat back quick". I said, "No, this should have never happened and if anything you should be coming to me and picking up the boat." He hung up but I did not get a name, someone from service.

So, I called back to sales and they just transferred me back to service and told me that "that is service's problem not ours, we just sell the boats". So I gave up and called the customer relations department. I called and talked to Dennis ** on 6/5/06 and talked to him about my problem. He told me that there is nothing he can do, and for me to contact my dealer, and have them address the problem, and that was all that was said. I am angry and I am stuck with a 15,000 dollar boat that is now taking on water because I am still trying to fish with it and I am seeing plenty of rivets fall out of the boat and just about all of the welds have broken on the inside and if I stay out for a few hours, I will have about 3 gallons of water, if not, more in the bottom of the boat. Basically, I am stuck with this piece unless I let it go back, but I don't want to ruin my credit. So, my point is, don't buy a ** Tracker Boat, period or you will be sorry. The boat is falling apart and nor the dealer or the corporation gives a **.

I bought a Q5 Tahoe boat from a dealer in Phoenix Az, in April 2005. Since that time it has spent more time in the shop than in the water. Electrical Problems, Gages dont work, Trailer not sealed correctly, fiberglass bulkhead falling apart, Window fell out, radio fell out, too many problems to mention. They do the repairs, then something else happens.

Damage: $26,000.00 boat that I can not use.

I purchased my 2003 14' Super Guide brand new from the dealer. I use it about 80-90 times a year. Last year when it began to take on water. I noticed the bilge was pumping out excessive amounts of water. It was determined by the dealer and I, there was a 5-7 inch crack on the bottom of the hull. The dealer took possession of the boat and notified Tracker Marine of this crack. Not to my satisfaction, they were authorized and compensated to have the boat welded locally. The cheapest remedy for them. The dealer had my boat for 4-5 weeks and welded the boat.

The weld was unsightly, but it held-up until this February I noticed I was taking on more water. The dealer asked me to bring it back to them. I live 85 miles away, but I removed all my tackle and drove it up to them. They have been trading words and pictures with Tracker Marine for a few weeks when I decide to call Tracker myself. I spoke to Dennis Nelson, who heard my concerns and read my email that I sent him. They called the dealer and requested to see the boat back in their factory. 2 weeks went by, I was trying not to be a pain, but I called the dealer to find out that Tracker has not picked-up my boat. It has been at the dealer for some sort of resolution since 25 February of this year.

After I sent Dennis Nelson another email, Tracker Marine picked-up the boat the same day. However, they have not contacted me like I asked them to. I have left my number on the email. Tracker has had the boat now about 3 weeks, but they cannot tell me anything. I have asked them to replace the boat. I am not happy with another weld. It's not fixing the problem. I have the same Lifetime Warranty that every other Tracker Marine customer has complained about here, but it means nothing. They want to do as little as possible to make it seem like they stand behind their product. There is no reason to make my next purchase a Tracker Marine boat. I will go completely outside their line of products to spend my money elsewhere.

That boat is my sanctuary from work. I cannot emphasis to you how much I use it to filter my stress. I have had to make countless phone calls, I have written down all the timelines, but I have no information from a manufacturer that has a Lifetime Warranty on their product. They oversell that point in any new boat brochure that you read with Tracker Marine products in it. I want this boat back to sell right away. I want to purchase another boat, but I have no room for 2 boats at my house.

Tracker Marine will not repair our two boats, nor trade them, nor replace them, nor make any compensation for four years of failed repairs, refusals to repair, discontinuing repairs, breach of warranties, breach of agreements, arrangements, deals, and written or oral word. We purchased two Tracker boats from Browns Bridge Marine, while on vacation, on 06 August 2001, that were in poor to fair condition, due to weathering and the elements as well as missing parts, because the dealer told us he would do all the necessary repairs through the warranties and that he would give us a great deal.

We purchased a 2001 Pro Crappie with a 75 HP ELPTO motor, SN: BUJ89129B101 and a 2000 Fishin' Barge 21, that was in the worst condition, SN: BUJ54764B000, with a 2001 Mercury 75 HP ELPTO motor. It is a 60 mile trip, one way, to Browns Bridge Marine, but that was the nearest dealer at the time. We brought the PC 175 back to the campgrounds with us and the dealer had the FB 21 deliver a couple of hours later. The next morning we tried to use the PC 175 to ease around on the lake, it would not run right, the motor misfired, stalled, and more. The PC 175 was taking on water like crazy, the trolling motor mount kept coming out of the mounting holes, the steering kept locking up, the electrical system kept failing and more problems developed. We managed to get back the campsite and tied the boat up.

Then we figured we had better try the FB 21 out, the motor misfired, stalled, and more, the steering was very hard to use, the console was cracked, the seats were coming apart, the livewell sloshed water everywhere, the bimini top started coming apart, and much more, but we stayed on the lake thinking it might just be a glich or problem with the motor. Then the steering came loose, so we headed back to camp.

I called the dealer and he said to bring the boats in with a list of problems of each boat. We did take them back, but it was the next week and I gave him lists of some three dozen problems. A week or so later, we went and picked them up because Browns Bridge said they couldn't get any parts from Tracker Marine. We tested the boats again on the weekend, but the problems were even worse than before, except for the steering linkage, which was still too tight and binding. Took the boats back to them and they kept them for three of four weeks, but did very few repairs. Then I get a telephone call asking me to come get my boats because they filed for bankrupcy. So, I did just that.

Looked for a local dealer for weeks and found out that a dealer in Kennesaw, Georgia, Park Marine, had just become a new dealer for Tracker Marine. I took the boats to them, in December of 2001 with the lists of repairs needed. They created many new problems as they tried to repair those on the lists. I had called Tracker Marine numerous times about the problems and to locate a dealer, without success. Park Marine worked on the two boats somewhere in the area of ten to twelve months, but their repairs had created so many new problems that I had to call Tracker Marine. I do not remember exact dates, but Tracker Marine, finally responded to my e-mail and telephone calls. Justin Maples said he was going to put all these problems to bed for us and he promised that it would happen. ...

Eventually, I got a letter from one of their attorneys saying I was not to contact them again. He too accused me of threats and harassment of not only those, but their families. So, here we sit with no safe boats and threats of legal action should we contact anyone at TMG again. Safey Hazards, unfair business practices, defamation, lying, dishonor, and more have they done, yet they accuse us of being dishonest, terrorist, irresponsible, and unfair.

On August 16, 1996, I purchased a new 171 Mako center console at Barnes Wright Boats located in Conshohocken, Pennsylvania. The dealer that sold me the boat bragged that the hull came with a 10 year warranty which, because of the companies past reputation, was a deciding factor in the purchase of the boat. Unfortunately, the boat has not performed as expected because earlier this year I discovered that the hull had broken stringers within its hull. According to the repair shop, this hull lacks numerous advertised items like a foamed in stringer system. The hull had minimal foam within its stringers. Also the fuel tank was missing mounting hardware allowing the fuel tank to bounce around against the stringers within the hull.

Through recreational use this hull should not be experiencing problems of this nature so soon. I am very disappointed because numerous attempts to contact the warranty department to resolve this issue has resulted in many dead ends. Origianally, Spring of 02, the warranty department agreed to have the repair fixed at a location in our region. But when more intensive damage was dicovered and the repair shop could no longer fix the damage or guarantee hull integrity, I was referred by the company to the new dealer.

It was my understanding from e-mails with Leisha (in Trackers Customer Service department) that the dealer (Causeway Marine) would have the damaged hull shipped to Florida. To compound the problem, the original dealer (Barnes Wright Boats) with whom I've purchased the boat from no longer deals with the Mako company.

This is where I've gotten the run around. It seems everyone keeps passing the buck and dosen't understand why I am so frustrated. Leisha informed me I should have my lawyers contact their lawyers to resolve the problem. I am in the military and just got back from Iraq and want this ordeal to end.

In April of 2004, I purchased a 2004 Tahoe Q7 from the above named location with Kevin Coy as my salesman. I used the boat approximately 6 times before I placed the boat in covered storage due to being deployed with my unit to Iraq in June. I informed Ronnie Banks, the former Tracker Marine Maintenance Manager that the cushions were water logged and that they were not draining. Mr. Banks asked me to bring the boat down prior to my deployment and the storage of the boat so he could inspect and photograph the cushions and take action. I also paid to have the boat mothballed for storage.

Mr. Banks and Anne Mills of Tracker Marine parts coordinated closely with Tracker Marine Corporate while I was deployed and much to my satisfaction, when I returned from my 90 day deployment in October, Mr. Banks had acquired all new cushions to include sun deck pad for my boat. They were wonderful. I used the boat once in October, washed it, covered it and parked it in my covered storage space located on Hunter Army Airfield. In March 2005, I took my boat out of storage and used the boat about 10 times. I always wash my boat after using it and I also flush the cooling system. After about 5 uses in May, I noticed the cushions becoming water logged again. I informed Brit Willingham, the replacement for Ronnie Banks at Tracker Marine Service. He asked me to bring the boat down for his inspection. I did so and again, Anne Mills and Mr. Willingham agreed that the cushions were defective.

I took the boat home and used it again about 5 more times before I again had to deploy to Iraq. My wife brought the boat down in July after I deployed to have a service done and to await Tracker Marine’s solution to the problem cushions. The boat remained at Tracker Marine for 48 days in July and August. When I returned from Iraq in September 2005, I was told by Jeff Gardner first that the warranty would not be honored due to: · Any damage incurred during storage is not covered under the terms of the warranty. I told Mr. Gardner that the damage did not occur during storage unless it occurred at the Service Center awaiting corporate answer to my warranty claim.

I bought a brand new 2003 suntracker tritoon with the 4.3 liter motor in it, problems with it the first hour we had to be towed. the motor has been out 4 times because of different problems with it. all the time taking on water.

I was afraid to keep the boat and had to sell it for $14,000.00 less than we paid for it. what a loss. suntracker always said that they would fix it but it never did get fixed, we had a suntarcker dealer sell it for us at a big loss. I think they should give us some of our loss back to make up for the faulty product.

I bought my Sun Tracker in 2002. In 2003 while still under warranty I returned it for several problems including ( speedometer, and seat raveling at the seams ). I was assured that the speedometer would be fixed by their dealer rep, which it was. I was also told that the seat was not an issue , if I could accept it for now. AND if it got any worse that it would be taken care of under warranty.

In addition the boat does not plae out or hit speeds as advertised by Tracker, and despite numerous attempts the dealer cannot fix it. This year when returning for service the speedometer is broken again, the radio is dead and the seat problem has spread from 1 to 4 seats ( 1 inch plus seam separation ). My dealer has since dropped the Tracker name ( they say due to numerous quality and customer service issues ) and in calling Tracker they say after 1 year we dont care what went wrong you have a 12 month warranty. My question is if you pay 22 THOUSAND shouldnt the seats, speedometer and radio last more than 18 months ? My dealer is going to get back with me , however TRACKER says you dont nessesarily get what you pay for from them. They refuse to help at all.

Regarding Bass Pro Shops/Track Marine selling underpowered bass boats to customers. On Sept. 25, 2004, my wife and I purchased our first bass boat from Bass Pro Shops, Orlando location. The boat purchased was the 882 series with a 115 Hp Mercury (2-stroke). As with any time you purchase either a new boat or car, the salesman went over the equipment on the boat. I had advised the salesman that besides recreational fishing with my family, I would be using the boat for tournament bass fishing. The salesman subsequently pointed out that the 882 series comes with a 40-gallon gas tank to get to any area on a lake(s) without refueling. The salesman went on to show off the 33-gallon Livewell, which is obviously required for tournament bass fishing.

The salesman asked if I was interested in the 150 Hp Mercury, but stated that the upgrade only meant you could go really, really fast. The 115 Hp Mercury was touted as a very capable and dependable motor that Mercury builds and is a perfect match for the 18'2" bass boat with a top speed of 48-50 mph. We subsequently purchased the boat and upon taking the boat out for the first time, found that the 115 Hp equipped on the 882 series barely had enough power to plane the boat off. I continued to fish with the boat hoping the problems would not get any worse. I eventually tested the 33-gallon Livewell to make sure it was working properly for an upcoming bass tournament. Upon attempting to run across to the other side of the lake, I found that the boat would not plane off at all with the extra weight. The boat just plowed along with the bow up in the air at 3-5 mph.

On this occasion, I had my 140lbs wife and 40lbs 5-year old on board and didn't even have a full tank of gas (1/2-3/4). We could not believe that Bass Pro Shop had sold us a $20,000 boat that you couldn't even use the Livewell! On December 20, 2004, I contacted the sales manager, Joel **, who sold us the boat. Upon telling him our problem and how could they sell a boat without testing it out first to see if it runs with two (2) adults, gas tank and Livewell, that is what their Nitroboats.com website shows, Mr. ** advised me the it was my fault. I repeat, my fault for not asking the salesman if the boat planes out if the Livewell is used. Following that reply, our conversation went downhill very quickly and he referred me to general manager Sammie **.

Prior to contacting Mr. **, I called the Bass Pro Shop and asked to speak with a floor salesman, regarding purchasing the 882 with 115 Hp. He advised that he would not put a 115 Hp Mercury (2-stroke or 4-stroke) on the 882 series because of previous complaints and the weight problem. He stated that they will only only put a 150 Hp Mercury on the 882. He finished our conversation saying that if he sold me the 882 with a 115 Hp, quote "You'd bring the boat back the next day to return it". On Dec. 21, 2004, I made contact with Mr. ** and advised him of the problem with our brand new $20,000 boat. He advised me that the 882 with the 115 Hp is a wonderful combination, with no complaints. He could not answer why one of his own salesmen would not put a 115 Hp on the 882.

Again, I asked him what I was supposed to do to fix the problem or if he had any ideas that his company did sell us the boat. He advised me to buy a new prop, but there is guarantee the $500+ prop would work. I asked if I was going to have to buy the prop or if Bass Pro Shop would supply the new prop. He advised me that Bass Pro Shop would not give me a prop for free and that the cost of the prop would be my problem. Again, I asked why am I being made a victim a second time since it was his sales staff that misrepresented the boat and motor in the first place. I then asked what the cost would be if I upgraded to the 150 Hp Mercury to solve the problem. He then advised me that my motor with 8.0 hours on it would be considered a used trade-in and the difference between the two.

I thought nothing like taking the customer for a ride the second time. I again explained that my purpose for the call was to find a solution, not have to litigate. He promptly stated that it was company policy that upon being told of possible litigation, all conversations with the customer would end, period. He then gave me the name of his service center manager. Upon calling the service manager and explaining the problem, he advised me that he was currently working on a new 882 that a customer returned, for the same problem, and that he was installing a new prop and raising the motor a notch. So much for management not knowing about the problem. I wish that they would have advised me of this when we purchased our boat.

Since then, I spoke to other local Tracker Marine dealers who stated that they would not put the 115 Mercury on the 882 series because of the weight problems and would only use a 150 Hp. They explained that it's up to the individual business to decide what Hp motor to place on any particular boat in their showroom. Prior to the purchase of our new boat, I would've never dreamed that a business with such a good reputation with hunters and fishermen would misrepresent a product in such a way and then not stand behind the product or even attempt to fix the problem.

On Jan. 11, 2003, my wife and I purchased a new Tracker boat (model Grizzly 1860) from Bass Pro in Hanover, MD. After a couple times out, I realized the boat was taking on water. I called the dealer and explained the problem. The customer service rep asked if I knew were the leak was coming from and I said no. He then said it would be easier to fix if they (Bass Pro) had an idea were the leak was. I kept fishing and crabbing through the spring and summer and just made sure to keep an eye on the water in the bilge and kept it pumped out.

On Aug. 23, 2003, I noticed a drip from the starboard side at the center line bead just before the bow as the boat had filled with quite a bit of water from a rainstorm the night before. I called the dealer on Aug. 25, 2003 and told them I located the leak. It was a cracked weld on the exterior of the hull. I took the boat to the dealer on Sept. 2, 2003 and showed the rep the cracked weld. I asked to have the 100 hour service on the motor. I was told to call in a couple days to get the status of the boat.

When I called on 9/4/03, I was told the motor was done but they were waiting for the welder to do repairs to the leak and they would call when the job was done. I did not hear from the dealer so I called back on 9/5/03 and left messages that were never returned. So I called back on 9/6/03 until I talked to a person and was told the welder's truck broke down but he would be there that day and they would call me back. When I called again on 9/9/03, I was told the welder's equipment broke down but he was on the way and they would call. This went on until 9/15/03 until I called Tracker in MO and received a call from Bass Pro saying the welder was on the way again and they would call.

Then on 10/8/03, I called Tracker in MO again to find out what was going on. They said they would call Bass Pro to see what the problem was. On 10/9/03, I got a call from Bass Pro saying my boat has been ready for two weeks. When I picked the boat up, their fix was to cut the forward casting deck from port to starboard, pry the two pieces apart, repair the leak and then weld another plate over half of the casting deck which created a bow in the casting deck with a lip running port to starboard from the weld about 5/8 inch thick.

I took the boat home and went out the following weekend. The boat still took on water. I returned the boat on 12/4/03 and told them how I wanted the problems fixed. Another rep called me with a compromise to my solution and I agreed as long as the fix was right and did not affect the performance of the boat. I went to pick the boat up on 12/13/03 and the second fix is worse than the first and less than the compromise at which time I removed my personal belongings and demanded a refund or a new boat. I was told by the service rep that they have at least three dozen complaints of the same problem with this and similar types of boat.

I am now dealing with the supervisor of the customer service department of Tracker/Bass Pro. This is the fifth person that is handling this problem and still there is no resolution to this matter. It is now 1/2/04 and not a word from Tracker/Bass Pro. I am now looking for a law firm or attorney to see if I have a case or if there is a possibility of a class action suit or recall for the number of same problems with the same boat.