I have an 2008 Arctic Cat Prowler XTX 700HI.This unit is less than 2 years old and has an extended warranty policy on it good for 24 months from purchas.I noticed my drive belt starting to slip so I purchased a new belt and started to install it myself,when i noticed oil residue around the belt cover.I loaded up my unit and took it back to my selling dealer and dropped it off after explaining what the problem was.I also left the new belt which I had just purchased with my unit because I was told that Arctic Cat would not warranty the belt as part of the repair.The dealership had my unit for 2 weeks,which during this time they told me that the seal that keeps engine oil out of the belt compartment had failed.They told me that they had replaced the seal under warranty and had put on the belt that I bought as requested.
I picked the unit up,took it to my home and prepaired to go for a ride.I had gone only about 2 miles when I noticed the drive belt starting to slip again.I immediatly turned the unit around and headed towards home.As I drove the unit,smoke started pouring out from underneath and up through the engine compartment cover,making it almost impossible for me to operate.However,I continued on my home home,hanging out of the unit as far as I could so that I could breathe,and returned home.Note,there was no one else at my home at this time and other than walk,I had no choice but to drive the unit back home.I immediatly loaded the unit back up on my trailer and took it back to the dealership and dropped it off.The dealership was closed for the weekend and did not reopen until the following Tuesday,which is normal for them.I called the dealership,told them of my problem and was assured a fast and more precise repair would be made.
During the next several weeks,my unit remained at the dealership,waiting on Arctic Cat and Arctic Cat Care to decide what repairs were necessary and who was going to pay for what.I was told that only certain parts where covered and the ones that where not where to be paid for by me.the not covered items totaled over $800.00 plus another new belt.I was very unhappy and was given the phone number to Arctic Cat by the dealership.After my call to Arctic Cat,I was still very dissatisfied but instructed the dealership to make the needed repairs and call me when it was done.This time frame was 8 weeks.After being contacted by the dealership,I returned once again to get my unit.I paid the balance due as requested and returned home.
I rode my unit 2 times in the next week,putting on around 100 miles on it.At the ebd of my second ride,I noticed my belt starting to slip yet again.Same routine,loaded unit,returned to dealership.Was told the seal was leaking again and that they had not a clue what to do next.It is going on 6 weeks again now,and still no repair,I contacted Arctic Cat,requested a buy back or a new replacement unit and was denied any assistance.I was told that the dealership was going to repair my unit at no cost to me this time,but that I should just get it when it is finished and ride it until it breaks down again.Mr. H suggested that maybe I should try to sell it.My responce was"to who"?? I can not in good faith sell this unit to anyone. I certainly won't be able to trust it,and wouldn't expect anyone else to either.I paid $9,900.00 for this unit and am afraid to get it out of site of the house.Can you help me please?