Wal-Mart Tire & Lube

I had to go into the city. I live 40 plus miles away. One block from Walmart I got a flat tire and went straight to the tire lube department because the tires were less than 3 months old and had road hazard on them. There I waited in line for 15 minutes. Finally, I got my turn and was told to go away, that they wouldn't help anyone else that day and it was 12:30 in the afternoon. I told them that I was stranded and a long way from home. I also had my mom with me and told them she couldn't be left stranded, had to be home to take her meds. She has had 2 strokes and a heart attack, and that I had to get home to get my grandson at school, who is a heart patient, has had 2 open heart operations and still needs more and can't be left alone. I live in the country where the closest neighbor is a half a mile away.

They didn't care and told me to come back tomorrow. I couldn't go anywhere and the tires were bought from Walmart along with the road hazard. They also said to come back after five and then they would decide if they would fix my tire. I had to be home by 3:30 to get my kid. The only other choice I had was to call my husband from work, which is 47 miles away from where I was stranded to come and help me. I had to wait for him to get there and take the tire to NTB to have it fixed and it cost me $22.19 to get it fixed. The worst part about it was after I pleaded with them to help me, they announced to the people in line that they would not help them. A man stepped forward and said he had a one o' clock appointment, to rotate his tires. They checked the computer and told him that his appointment was for 11:00AM that morning, that he missed his appointment. He said that it was at one, so they took his car right in and did it even though he had missed his appointment by more than 2 hours.

I was livid and my husband had to miss 4 hours of work to come and help me. Shame on Walmart for treating their customers that way. I couldn't get any help from anyone in the store. I told one employee what had happened and he just said that sounds about right for the tire and lube department and he hoped that I could get help from somewhere else, but offered no solutions. I couldn't find a manager to help me, the employees just ignored me and wouldn't help. Also, at tire and lube, they said they were down an employee because of a birth in the family. Not my problem, they should have brought in more help. They were very rude to everyone in line and the people who called in on the phone, they told them they didn't have time to talk to them and that they were busy on the register, to call back the next day.

The second lady came to the desk and the two of them started to pick at each other and stopped helping anyone in line. Most just walked away angry. I will never use Walmart tire and lube again. I will buy my tires somewhere else because I don't want to be treated like that again. They also told me that if I get a flat again, I need to make an appointment to get it fixed and to call in by 8AM to make an appointment. Like I really know when my car is going to get a flat and it wasn't late in the day when I did get a flat.

My daughter, a college student, took our GMC pickup truck to the Greenville, MI Walmart Oil and Lube for an oil change. When they were done, the employee said he broke the dipstick and the unit that holds the dipstick to the engine. The whole unit is out of the truck. How does that happen? My husband checked the oil last week and nothing was wrong with the dipstick. My daughter called us from Walmart before paying the bill. My husband spoke with the manager over the phone who said it wasn't their problem as it was already broken, which we know is not true because the employee that did the oil change had already admitted that he broke it. The manager said it wasn't his problem. Walmart told us there was nothing they could do and also said it was fine to drive the truck with no dipstick which I don't believe either. We will have to get the truck towed to the dealer so it can be repaired and see how much this Walmart mistake will cost us. I'm not happy with Walmart and will never go there again. I never take my cars to Walmart, but my daughter thought it would be okay; a hard lesson learned.

It was last year when I took my car in for an oil change. This oil change took hours and when I picked my car up, the service engine light was on. They told me it was on before (which it was not ) I opened the hood up to check the engine out and no cap on my oil pan. I will never go back again.

I went to the Walmart in Kernersville, Nc 2 years ago to replace a tire. When they completed the task, I was told that one of my lug nuts was loose, and that they broke it off. Half of the nut is still attached and the other half was handed to me. I was told it was not their problem and not their fault. I drove in with a whole lug nut. I actually purchased the nut, maybe a few months prior. I advised these gentlemen that the lug nut was intact and they did not care. i was forced to drive off with one missing lug nut. They attempted to take off the part they damaged prior to calling me regarding this mistake in the store. They stripped the nut and to this day I cannot find someone to extract this part. now whenever I go to a Walmart, i am refused any service for that tire. It will be Walmart's fault if something happens while I drive on this tire.

Filed a claim due to getting a tire change this winter and the tech's pulled my BMW w/ a flat tire then left all the inside lights on and as a result my battery died. It took them 3 hours to change one tire. They stated it would be 30 minutes. They then jumped my battery from the front bolts in my BMW. The battery is in the trunk of my vehicle. After 2 tries, it started. I filed a claim and the claims management are the rudest people to deal with.

My son (college graduate diesel/electrical,/high power train engineer) witnessed this and told them that they have now destroyed the life that was left in my battery. The next week,s my car will not start. Took it to my mechanics and he tested the battery, alternator, said the battery was good and also stated that WalMart destroyed the life in the battery.

The claims rep is rude and trying to dis credit us all. Said WalMart employees carry flash lights and never tun on inside light and leave them on. It's on cameras in the garage . When he pulled my car with a flat tire into the garage, we had to tell him to put some air in the tire or the rim will be destroyed. Then when he was trying to start the car to pull it in, he could not see the key ignition ( the BMW is all black, leather) due to being dark outside. He turned on the inside lights and never turned them off. 3 hours later, the tire was replaced and the car would not start due to the battery.

I am highly disappointed in the Wal-Mart Corporation! On December 27, 2012, I brought my car to Wal-Mart for a routine oil change. When the technicians completed the oil change, my car no longer started. The TLE staff stated that it wasn't their fault and there was nothing they could do for me. The next day I had to have my car towed to a mechanic ($111). The mechanic diagnosed the problem as having something to do with them setting off the anti-theft system in my ignition, but stated that we was unable to fix it. He was able to start the car and get it running long enough for me to drive it to another mechanic.

Due to the New Year's holiday weekend, my car was unable to be fixed until January 5th. The ignition (less than a year old) was damaged due to being turned too far and had to be replaced ($345). The incident occurred in Ash Flat, AR. I go to college and work in Oklahoma. By the time my car was fixed, I had missed 3 days of work ($174). I forwarded all receipts and information to the manager of the Ash Flat Wal-Mart. Several days later, he informed me that he still could not do anything, but that he would pass on the information to the claims department.

I was just informed that my claim has still been denied. I have asked for $630 because of Wal-Mart's damage to my vehicle. The car and the ignition were in perfect working order when they drove it into their shop. After they touched my car, it was damaged. This is a problem. As an enormous corporation, $630 is not much of a loss to Wal-Mart. However, to me, a full time college student, $630 is a lot of money. This ordeal has caused a huge strain in my life. I am highly disappointed that Wal-Mart refuses to make right on this issue.

I went in for an oil change and check for air leaking out of my tires. I got there at 12 noon. I left there at 5 pm. I missed my work. I had to be at work at 2 pm. The manger was nice. He tried to make me happy by giving me a 25 dollar gift card but telling my boss I missed work is not good.

I went on Dec. 10th to have my oil changed and within two weeks, my car began smoking and my coolant level kept going down! I returned the car to Walmart and a "mechanic" came out to look at the damage I was reporting! He pulled the dipstick out of the engine and not much to my surprise, it was foamy, which meant to anybody with any car sense at all, that it was a blown head gasket! It was overfilled to begin with and they also denied any wrong doing! I submitted a claim to them on this and have yet to hear a word from them. I also submitted an estimate for repair for the damage, which was in excess of $1,200.00! Also when I came home after the "mechanic" looked at it, my car was smoking under the hood. When I opened the hood, I discovered he never put the dipstick back in and oil had sprayed all over the place under the hood!

I have never had a complaint about Walmart before but after my visit last night, I know I will not be returning to the automotive section again, I would rather take my chances at Canadian tire. Not only was he rude from the start but he was very unhelpful with any questions I had regarding my car. I asked for a simple tire rotation and said if there was any problem to call me on my cell phone as I would be in the mall waiting. Not only did I hear nothing for over an hour, when I finally went back he tells me that they were unable to do the tire rotation and instead of calling to inform me, let me wait over an hour. When I asked why he proceeded to tell me that I had hit the curb while driving really fast and i bent the rear axle so badly that my car was considered a write off it was so bad and the damages would cost me several hundred dollars.

When I took my car to my trusted mechanic, he told me there was no damage whatsoever and that all I needed was a new tire because it was loose and somewhat misshapen. I took it to another mechanic to confirm this opinion and he did. I understand that Walmart does not do mechanical repairs so I'm not sure why your staff is giving out false information. If he was not certain what the problem was or more likely since he is not a real mechanic, he should not have given me a false claim. Assuming that just because I look like someone who may not know anything about cars, does not mean I don't know anything about cars. I will never return to the Walmart automotive section because I don't need someone telling me not only is there something wrong with my car but that it's also a "write off". There was no need for his rudeness or his blatant lie and I found it extremely unprofessional.

On January 7, 2012, I took my Honda Civic for a simple oil change. To my surprise, we discovered that the that the oil cap was not put back in it. We have oil spill all over the engine and garage floor. I am trying to sell my car, luckily I have only driving it once since the oil change. Actually, the person that discovered this big mistake was a prospect buyer. You can not imagine my embarrassment.

That person left without even test driving my car, we are afraid of damaging the engine. What is worse, is that this is the second time this happens to me. The first time Walmart forgot to put the oil cap back on my car was 2 years ago. I should have known better and not give them a second chance. Thirteen hours after contacting the store manager, I am still waiting on a call back. Now I am sitting at home with a big mess and no future buyers for my car. I think all the consumers that have similar problems with this company are entitled to more than just an oil change refund.

I brought my 2003 Saturn Ion into Walmart TLE for a basic oil change; work was completed in about 30 minutes and I immediately began my commute to work afterwards. When I got out of my car at work, I smelled burning oil, and when I popped my hood, sure enough there was oil everywhere. I was lucky enough to be able to make the 50/60 mile drive back to the Walmart where I had it serviced (Antioch, CA), and when the manager pops the hood to inspect it, he quickly finds that one of the technicians overfilled it and over-torqued my oil cap and broke it causing oil to spray around my engine compartment anytime it was pressurized. As of right now, I am sitting home without a car while they "try to find a replacement part", but I'm not confident that this is the only problem.

Not only did they mess up in the first place, but had they run a pressurization check (standard procedure for an oil change), they would have easily seen this problem. So they either did not run this check, ran the check, found the problem and tried to hide it, or they did a half ** job checking it and missed it completely. On top of all of this, they did not say a word to me when I picked up my car. hey just handed me my keys and sent me on my way, hoping that I wouldn't find the problem and link it to their poor service. I'm waiting for a return call from the TLE manager still (2 hrs and counting) and will be without a vehicle until they get back to me. So I'm without my car, out a day's pay from having to immediately leave work, and I strongly feel that there's probably something else wrong that they're not telling me about. They said they won't even clean the oil off my engine once the part is replaced too, what lazy ***.

I took my recently bought Cadillac STS to Wal-Mart for an oil change and the same day, I noticed oil spots on my driveway. I took it back to Wal-Mart and told them the problem. They looked at it and told the manager there was oil all over the bottom and on the oil filter. The manager insisted at looking at it, so he did and began to tell me nothing was wrong. As I disputed it, he told me to take it back to where I bought it from that it wasn't there problem. I explained it was their problem that it didn't leak until I brought it to them and that I had a Car Fax report from the dealer! The manager told me very rudely, "Ma'am, it's not our problem," and he walked away from me. I don't think I have ever been this upset with service ever. I will never go back there for anything and I spend a lot of money at Wal-Mart. I will never spend another dime there again.

I have to take my car to the dealer and have the problem corrected before something serious happens. This cost me more money and time. And nothing happens to the rude manager. What a shame that people who spend money on a service, get the opposite and are just left to deal with the aftermath of poor service.

Yesterday morning I woke up to a flat tire so we went to Wal-Mart to get it fixed which was a big mistake. First, we got there and they told us that there were two cars in front of us, that it would be about an hour. I wasn't pleased about that but what could I do. So, we did our shopping and came back an hour and a half later to find out that now there were three cars in front of me. How is that when it is to be on a first come first served basis? After that, I went outside to cool off and decided that I was going to check the spare tire and just put the spare on until another tire shop opened on Monday. It's because I was not waiting another 2 hours for them to tell that there are now four cars in front of me.

I went back inside and asked for my keys. It was very convenient that one of the mechanics had them and was going to meet me out at the car after he found the air compressor to put air back in my tire. So when I got my keys, I was just able to get to the trunk when three workers started walking towards me. I came to find out that one of them backed into my car with a jeep cracking my bummer and pushing it in. Not one person said sorry until I talked to the manager about my damage. He was the only one who said sorry and he wasn't even the one who did it. We arrived at 3:30 and the repair on my tire was not completed until 6:38. If I would have been told the correct approximate time and if someone would have told about the damage to my car when it happened, then I wouldn't be so upset. But none of that happened.

They never did the oil change, called me back 20 minutes later and told me the vehicle would not start and handed me the keys. They said I needed a battery.

I spoke first with a woman manager who was going to offer help, but it had to be approved by the manager above her. She called him over, Jeff, and he offered no help. He said the battery being drained was my fault. I was left stranded by Wal-Mart, it was their fault and they would do nothing to correct the problem they created.

I bought tires from Walmart. While they had a hazard protection in process of installation, they broke a stud off. They said they were sorry. The bottom of service slip says they are not responsible for damage done to your vehicle. Months later, there was a slow leak in one tire. Now they can't fix the tire because of the broken stud. They said it's Walmart policy; they said they would fix it if I removed the tire off myself. So much for hazard protection. I used fix a flat for repair. Read before you sign your service contract even though they have all these documents on the wall saying how good their service people are.

Walmart refuses to price an auto battery online. You must call, wait, wait, wait, and such, debate the number of the battery with the manager on the phone (he has a better idea for the one your car needs) then doesn't give you the $12.00 hidden "core fee" even if no battery picking it up. You have to drive to the store, review your printed copy w/o pricing, and wind up with a price higher than AutoZone in their bait and switch pricing! No thanks! O'Reillys it is. Have a nice day for all the gouging methods of Walmart.

I'm not here to complain. I'm here to defend. I work at Wal-Mart in the Automotive Tire Lube Express area. Half of the vehicles I work on are abused by the customer. We have cars come in with the check engine, T.P.M.S., and ABS lights on when we pull them in to change oil. One of 20 has no oil reading on the dipstick. I see bald tires, expired inspection stickers, broken sway bar links, worn out this, worn out that. The point is the last thing these cars need are oil changes. But we do them any way. We are not a registered repair shop. Some of these stories, like "I had my oil changed a few weeks ago and my engine blew up," are nonsense. An engine will not run for a few weeks on no oil. Granted there are foul-ups here and there at Wal-Mart, but you can't ** up any car with a simple oil change. There are cameras everywhere. A service writer can look up the date and time the car was serviced and review the tape. The customer will be taken care of if we are liable.

I got my oil change here a a few months ago. Recently, I started having trouble with my car, and it turns out that they didn't properly install my oil filter. This resulted in oil splattering all over my engine, and upon checking the oil, it turns out it was bone dry. This has caused problems with my engine, which Wal-Mart refuses to pay for. I want them to take responsibility, and right the wrong they have committed against me. The insurance carrier for Wal-Mart informed me that I should not try to sue for damages, because Wal-Mart has "fierce" lawyers, and I will lose more money, and I should be afraid of these lawyers. I just want Wal-Mart to do the right thing, and fix the damage they caused. I have also looked at the complaints, and Wal-Mart has numerous complaints about the same problem, and it seems they have not paid for the damages in those cases either. It is not right!

I couldn't believe what happened. I own a small personal shop where I work on my own cars. I had a friend of mine call me today because his car broke down. He had been calling me because his car was making a weird noise. I drove out to the location where his car stopped in the middle of the road, looked on the road, no leaking nothing. Car did not smell bad at the time. I got there about 2.5 hours after it happened. Popped the hood, no signs of leaking or overheating.

Actually a very clean motor. Then checked the oil, bone dry. I checked it about six times because I taught my eyes were playing a trick on me. My buddy had gotten an oil change at Wal-Mart about three weeks ago. He also told me he barely drove it because it was making a lot of noise and wouldn't go very far. In my thoughts, I think they literally drained the oil and then didn't put any back in. The car is 2009 Sentra with 18xxx miles. I will keep this matter private to see what they say tomorrow. Depending on what happens, I'll disclose location, etc.

I took my 2004 Toyota Camry to have the oil changedonly the oil. Within 30 days driving down the freeway, my car just shut off and started smoking. The oil was checked and there was absolutely no oil in my car. I was stranded on the freeway with a blown motor.

I spoke to the store manager and the department manager to the tire and lube and they had me file a claim with Walmart. I was also asked to have a mechanic check my engine thoroughly to see if their were any leaks as to where the oil may have gone. I took my car to a mechanic as asked. The outcome obviously were no leaks to be found and there was nothing wrong with my car.

So where did the oil go if there were no leaks? Well, because Wal-Mart is negligent and did not put any oil in my car from the beginning. I asked for the damage to my motor be paid for by Wal-Mart. Still to this day, nothing has been done. I've read other complaints on their website and heard from others in my town that the same thing has happen to them and Wal-Mart does nothing to pay for the damages. It amazes me that a simple oil change can just blow an engine when the car was completely running fine.

I brought my car for an oil change. I was told they would not change the oil without my license plate number or the car VIN number. They refused to service my car without this information. Don't we have a right to privacy anymore?

On 2010-11-18, I took my 2009 ford focus into Walmart to purchase winter tires. I bought 4 NX WGSPORT 215/45R17 tires at $109.00 per tire then paid $48.00 to have them balanced. I only managed to get 37,000 km on the tires (1/2) winter before the tred was no longer legal to operate vehicle with. I took the tires, the receipt and cost of the replacement tires with me as proof of purchase, illegal amount of tred, and km on vehicle obtained during the time the tires were being used. I was unable to return to the Walmart where tires were purchased so I went to Walmart in Penticton. They refused to refund my money or apply a store credit for the tires, even with providing all and extra proof of purchase and visual confirmation of the illegal tire tread.

I also took my husband, a police officer with me to help negotiate the refund or partial refund of my money. They stated that "No winter tires are under tread warranty". In providing them with the receipt, it also clearly states that Walmart tire tread warranty excludes, trucks,campers, trailers or vehicles used in racing and commercial vehicles. Since my car is none of these listed in the tread warranty exclusion nor was I told verbally by the Walmart employee at the time I was purchasing the tires, that they have no warranty on their tread.

It is their legal obligation to refund a reasonable portion of the amount shown on the receipt provided by me to them as a consumer! I expect a reasonable response time by the complaint department addressing this matter before I seek legal action. I suggest if any complaints aren't met and resolved to the satisfaction of both parties( Walmart and the consumer) that they too seek legal action. This is my third attempt at seeking resolution from Walmart concerning this matter.

I took some tires to Wal-Mart to have services performed on them. While the tires and rims were in Wal-Mart's possession, one of their employees dropped the rim. This was confirmed via security camera footage and by a verbal statement by an assistant manager named Charlie (female), who was in the TLE area at the time of the incident and heard the rim being dropped. I was in the waiting area with my sister, and we both heard the rim drop and witnessed the TLE employee picking the rim up off of the floor.

When my keys were returned and I had made payment, no mention was made of the dropped rim, and I didn't think that it would be damaged because I do not know anything about cars and tires, etc. When I got home and my husband came outside to remove the rims and tires from our vehicle, he immediately saw that one rim was significantly damaged and looked like it had been dropped. His first question to me was did this rim get dropped. I, of course, told him yes, that it was dropped by a Wal-Mart employee, but they didn't tell me it was damaged.

We immediately went back to Wal-Mart to discuss the matter. We didn't want to wait because we wanted to get the rim replaced as soon as possible. Once there, we spoke with Charlie who at that time confirmed that she remembered me and my sister being there and hearing the loud banging noise of something being dropped. She told us that she would call us to let us know what we needed to do.

During a conversation with the adjuster, I was asked what I paid for the rims. I answered that this information was irrelevant because the fact is in order to replace this rim I am going to have to pay $970 for it.

Let me ask you, if I went to Wal-Mart right now and broke a $100 piece of cooking equipment, would I be charged $100 for it or would I be able to demand that Wal-Mart show me proof of what they paid for it and only pay that amount? And say that the cost has gone up since they originally bought that particular item, and instead of what they originally paid for it, it would now cost them $20 more to replace itwould I then still only pay the original purchase price, or the new purchase price, or the amount that Wal-Mart was going to sell the item for?

During this same conversation with Sue, I asked her what if I had only paid $100 for the rims. Her reply was that I would be reimbursed $100. However, that is hardly fair to me, the victim. This whole ordeal would have then cost me (in the instance of paying only $100 for the rim, which is not even close to what was actually paid) the $100 originally paid for the rim, the $20 that I paid Wal-Mart to damage my rim, and $870 to replace the rim. So I will end up paying a total of $990 for a rim that I did not damage and that Wal-Mart should rightfully replace.

Also during this conversation, after refusing to reveal the information regarding the amount that I paid for the rims, Sue told me that she needs either a receipt for the purchase cost of the rims or a written letter from me stating how much I paid for the rims because she needed it to take to her supervisor. I then asked her for her supervisor's number which she would not give to me, saying that she would discuss this matter with her supervisor herself. I then asked for the name of her supervisor, which she relayed is **. And after asking for the last name, she relayed that to be **.

Moving on, I have done some research and found that the depreciation on tires and rims is about 30% per year. Since these rims are no older than 6 months, I think it is fair to depreciate them at a 15% rate. That would make the value of them right at about $825 each, which, as it happens, is what I paid for them. I am hoping that we can get this settled soon because it has gone on for more than long enough. Sue, our interactions have been mostly pleasant, and I understand that you are doing your job, but you also have to see my point. I have worked at Wal-Mart in the past and always shop at Wal-Mart, even now, with all of this going on. But there comes a time when you have to stand up for what's right, and it is not right to make a person pay for something that is no fault of their own.

Thank you for your time.

I stood next in line to a young college student who was picking up his car after Wal-Mart changed the oil in his vehicle. The cashier rang up the sale and the amount was much higher than the young man thought it should be, since he requested "an oil change". As it turned out, Wal-Mart read this man's odometer and determined his was a "high-mileage" vehicle. Then, they proceeded to give him the most expensive oil change they offered. After hearing the exchange of conversation between the cashier and the young man, I offered my opinion.

Here is the message that I gave the cashier: "When a customer asks for an oil change, one of two options should occur. First option: the person writing up the job should proceed with the lowest-cost oil change. Second option: the person writing up the job should inform the customer of the price levels for each type of oil change and let the customer restate his request, if necessary." Of course, the first option would be easiest as it requires no effort from the Wal-Mart employee. The second option requires Wal-Mart to put forth more effort toward providing good customer service, something Wal-Mart is not known for. The bottom line is that Wal-Mart is overcharging some customers for a service that those customers do not request. This enriches Wal-Mart's bottom line, but it is a deceptive practice that should end immediately.

I purchased a tire from Wal-Mart with 45,000 warranty on it, less than one week later the tire blew out and Wal-Mart would not honor the warranty. Nobody in there actually knew how to tell if it was a blow out or hit something and were so set on not honoring my warranty. They basically called me a liar. They are not professional at all, I went there the day before and they couldn't change my tire because the techs didn't know what they were doing. When I called an actual auto place and explained how my tire looked, they said, it sounds like it was a blow out. If you asked the people at the Wal-Mart who helped me what it would look like I can guarantee you they do not know unless they checked up on it since.

I filed a complaint two weeks ago and have been trying to get a hold of the manager who called me but twice the person at customer service didn't know how to transfer me and I got hung up on a few times. When I finally got a hold of the lady who called me, she tried to transfer me to the guy who didn't know what he was talking about, so I asked her if she can give me a number to call the tire company about them not honoring the warranty and she could not help me with that either.

On the 4th of November, I took my '02 Mountaineer in for its scheduled oil change. I picked it up a couple of hours later and noticed it was smelling like burnt oil. I pulled over and saw that oil had been spilled all over the side of the engine and into the alternator. I went back to the Wal-Mart in Manhattan, KS where I was informed that the guy was new and that they were cleaning it up. I got back in to drive off as they were closing for the eve and saw that my floor board was now filthy as well and it got oil on the seat and steering wheel.

I cleaned that up and we parked the vehicle until this weekend. We drove to the mother-in-laws, and then to visit family in Kansas City, then came home. 20 miles from Manhattan, the engine literally blew up. I've had an ASE mechanic look at it and there are two holes in the block. He pulled the filter to check it, he had to use a foot long pair of pipe pliers for leverage as it was severely over tightened. There was a dry gasket. Apparently, it was not wetted prior to install and the filter was less than a 1/3 full. I contacted the manager, they apologized and said the new guy made some mistakes. Then I filed my claim via their claims company. They in turn informed me that I must pay another mechanic to disassemble the engine to prove that Wal-Mart caused the damage. Something that several mechanics have informed me is next to impossible to do for several reasons. So now, I'm left with a beautiful piece of yard art that I have to spend $500 minimum for a tear down that Wal-Mart may decline to fix. I read that to mean most likely will decline. I'm fast losing my patience.

I took my car into the tire and lube in Virginia beach,VA for an oil change and they jammed my keys in the ignition. The service tech admitted to messing up the switch and the service manager even said Walmart would pay for the damage. I had to have my 2004 Buick rendezvous towed to the gm dealership to have a new switch put in which cost $350.00 and Walmart is refusing to pay for. I have been fighting with their claims dept. since wed.11/2/2011 and have gotten no where. I am really considering a lawsuit if they do not call me back really soon. Do not take your car to Walmart for anything! I will not be going back to Walmart for any reason not even to do shopping.

The staff at the Tire & Lube Express at the Wal-Mart lost my key bunch and did not let me know about it for a long time. They made me wait for more than three hours and fifteen minutes at the store, as opposed to the promise of 90 minutes wait, and then offered me a solution that I should go home and forget about the bunch!

I entered the store at 9:35 am. After a short wait, my problem was registered and my key-bunch was taken from me. I was told that my car would be ready in about 90 minutes. When 90 minutes passed and I did not hear from them, I went to the reception to inquire about it. I heard them talking among themselves about some car's keys being lost. When I talked to them, they told me that they were unable to locate my car keys.

I experienced the worst kind of customer service in the following 90 minutes: I was kept in the dark about whether the keys have been found or not, or how long I might have to wait and I was not offered any word of apology. I was getting a severe headache from the mental stress and for having an empty stomach for a long time. My knees were hurting because I had to stand there most of the time since there was no adequate seating that has been provided in that area. I was feeling dizzy from not having any food for a long time.

So I asked them to give me a pager so that I can go inside the store and have some food. Within one minute of my leaving the reception area, they paged me back to offer a ridiculous solution. They told me that I should go back home, bring the spare key, get the service done, and just go back. At most they would made a duplicate key for me for the car. They did not offer me any ride home. They would not make duplicates of the other four keys in the bunch. And they offered nothing more than that, not even a word of apology! When they finally found the keys and got the service done, they offered me $10 in compensation!

My ordeal finally ended at 12:52. I had to wait three hours and fifteen minutes as opposed to the 90 minutes as originally promised. I got home with a severe headache, and had to either reschedule or cancel my activities for the day. I have never before experienced such cheap and unprofessional customer service.

Tires were placed on my car. During the process of removing the tires from the wheel, Wal-mart's machine damaged my wheels. There were noticeable scuffs and scraps on all of my wheels that were not there prior and was observed by Wal-Mart employee. After the apology, I was advised by the worker to file a claim for the damage.

I then got a letter from Jason ** stating my claim had been denied. I sent several unanswered appeals or tried to at least learn what the appeal process is. Wal-mart thinks they can treat consumers any way they want. We need a class action suit!

I purchased a tire for my Honda CRV from Wal-Mart Oil and Lube in Germantown Maryland. The store installed the tire for me and when I was cleaning up the back end of my vehicle, I noticed that the spare tire in my vehicle is missing. I live in a remote area that is very safe and no one has access to my vehicle. I have a feeling that the spare tire was stolen from this shop. Would you be able to do anything about it? At the least, could you investigate and let me know if something like that has happened before in this particular shop? Thanks.

I took my 2004 Chevy truck into Maysville, KY Walmart for basic oil change. Now, I have to take it to a mechanic to have the exhaust reattached to the engine. Walmart claims it rusted off and won't fix. It was fine when came I came in. The mechanic shop said I was the third person to have an oil change from that Walmart that day, who needed repairs of exhaust after. We need a class action suit on them!

I took my car in July for an oil change. My car started making noise. I took it to my mechanic. The mechanic said that I had just over 1 quart of oil in my car and I needed a new engine. There was no leak found. I wish I had researched their tire and lube before taking my car. I will not spend another penny at Wal-Mart. Keep a local mechanic in business. Let them change your oil. It might be the difference in having your car and buying another.

One star being the worst experience. My complaint has been sent, and I believe received. Now I have serious concerns. The day after getting the tires put on my truck, I noticed that the employee that installed the tires and who was responsible for cleaning the blue dye from the white lettering had only managed to wipe away maybe half of the blue, making the tire look terrible.

Of the many tires I had purchased over the years, the tires were always properly cleaned. After some thought, I immediately became concerned about what else that worker had control of during his duties to install my tires, and balancing came to mind. I am very concerned, and rightfully so, that this worker intentionally failed to balance my tires properly which would cause them to wear out at a much quicker rate. I do not believe that I can trust these same workers to treat me with any respect as shown by their childish behavior the day of my purchase.

On August 2,2011, I brought my 2008 Nissan Versa to Walmart Middletown, NY for an oil change. The mechanic failed to replace the oil filter and replace the proper amount of oil. I had to add 5 quarts of oil in the first weekend of September because the engine light went on and the car started hesitating, and when I pulled into the gas station, I made the discovery that m y engine was pretty much burning itself up. My better half was my witness to this.

We put in the oil, and today, October 11, 2011, I had another oil change a t my mechanic and he confirmed that there was no way the oil filter had been changed and he could not locate the origin to a ticking sound my engine is making. I will save all my receipts and now will bring the car to the dealership to be evaluated. I think this is awful. I'm a nurse and pride myself on taking care of other people. People just want to go in to work 8 hours and go home with no pride in their work. I don't care how long it takes.

Wal-mart: You are responsible. I need my car to get to work!

A Very Dissatisfied Mom/Nurse Whose Kids Depend on their Mom's Job to Live!

I went to Wal-Mart to make my 2008 Jetta oil change on October 4, 2011. The attendant told me they don't carry the necessary tools to do the job. I can't believe a big corporation like Wal-Mart does not carry the necessary tools to work on a simple, everyday, casual car like a Jetta. I was surprised and also offended in a way. I thought the attendant didn't want to work on my car. So, I asked him, "Is it only in this Wal-Mart lube in Torrance or on all of them?" He said all of them. They don't work on freight cars. So, I wonder, isn't that kind of racist towards freight cars? If that's so, Wal-Mart is losing a lot of business by not working on freight cars. If a supervisor or a general manager reads this, please pay much attention to all the revenue Wal-Mart is missing out on. For my first time to go to Wal-Mart lube, I don't think I'll go back for any other car. They might not have the correct equipment for that car. I would like an explanation or somebody to contact me to verify this. Thank you.

Terrible service! At the store in Woodhaven, Michigan, most of the workers are rude and were never around to help assist customers. I went to purchase 4 new tires and had no help at all. When I asked an employee for assistance, the woman seemed bothered about finding someone in the tire department. I had a hard time searching for help, so I ended up leaving the store and went down the street to Discount tire, where I had amazing help. I bought 4 new tires, spending $590, I will never go back to this store again. Your employees need to learn skills in dealing with customers. It's not the first time that I have problems there, but I will never go back.

Severed ties with my local Ford dealer earlier this year with whom we had done business since 1994. Then, I started taking my wife's car, a 2007 Ford Focus, for service to Walmart's Tire and Lube Express until I found a new dealer to do business with. The third time was definitely not a charm, this time around. Walmart's "certified" technicians negligently installed the wrong oil filter on the car.

Eleven days later, on a Friday afternoon, my wife was left stranded on a busy highway. Diagnosis: seized engine. Let me repeat that: seized engine. At the moment, I am in contact with Walmart's insurance carrier and by my experience so far, you would assume that I was the one who was at fault. The advice would be to check with a private shop, even if it's a little inconvenience to have your car serviced there, or switch brands and find a good dealer with knowledgeable salesmen and experienced shop. Run as far away from any Walmart Tire and Lube Express as you can because you could be next.

I brought my car in for an oil change and a tire rotation over my lunch break. It was not busy at all. All service technicians were just walking around, talking to each other and their girlfriends. It took an hour and a half. I was late getting back to work; very frustrating, totally unprofessional.

I went to three different Walmart Murphy Oil locations to use MurPay's text gas purchase program. I was declined on all five attempts. I called Certegy and was told that I was flagged because I didn't meet the parameters of their computer model. They also explained that they did not have any negative or bad check-writing history for me, whatsoever. I made several attempts to resolve this with Certegy and Murphy's Customer Service without success or any further help. I will stop using MurPay and maybe Murphy Oil products.

I went into Walmart today to have an oil change, left my car without worry and went in to do some shopping. Forty five minutes later, after I paid for the oil change, I walked to find my car with a puddle of oil under it, in the hood--there was oil all over the engine parts. I immediately took pictures and contacted the management (who was rude), then the corporate. Unable for them to drive the car, they pushed it back to the shop. After some looking, the supervisor said that they overfilled the gasket. Unable to fix it, my car is now going to be towed and going to be in the shop for I don't know how long. It is just ironic that a simple oil change left me without a car. Thanks, Walmart. I appreciate any legal advice because I am not paying for any of it. Thanks.

I had an oil change last June 25th and August 13th, twice in a 3-month period. I took 2 trips out of state in a 2-month period. On both occasions, there was no oil in the car. I brought the car back to TX, not knowing there was no oil. I realized there was a problem when both engine and oil lights came on. I took the car to Auto Zone and Honda Dealership, both advised that there was not a drop of oil. It was drained but non was put back in the car.

On September 10, 2011, I bought my Jeep for an oil change at the Wal Mart Store in Mount Olive, NJ, store number 3291. It took them 3 and a half hours to change my oil. I got there at 10:00am and I didn't leave until 1:30pm. I will never go there again to get my oil changed. It was unbelievable and I am very disappointed because I used to go there every time I needed it done. It was horrible, and once again, I will never return.

I was traveling from Myrtle Beach to Vegas, stopped to change my tires at Wal Mart in Canton Tx.

They dropped my vehicle from the lift body, got squashed in the bottom and broke many things but it was running so I left, didn't know what was going to happen on the road. Then A/C stopped working, airbag and engine light was on permanently and it was overheating every 30 minutes.

It was evening, somehow I made it by filling water in a hot burning weather without A/C. Finally stopped in Phoenix, Az, rented a motel and still here trying to deal with Wal Mart. They are giving me runaround after sending all the estimates and everything.

Now I am sending this last email to them or I will get a lawyer. As Wal Mart manager said to me that get the repair estimate and fax to us and we did. After everything I went through, you asked and said on the phone after the painful and demeaning insulting conversation on 8/26/2011. You said that you will send an adjuster to check the vehicle but instead I received a letter without any positive results.

I have been a very loyal customer of Wal Mart and Sams Club for over 20 years and spent over $300 to even $1000 a month sometimes. It seems like you are pushing away a friend and a customer cold-heartedly, which is not nice. I hate to lose our friendship this way, so please do something positive and fair or you have left me no choice but to see my lawyer. So please respond to this letter right away.

Thank you. I deal with stock market buy-sell trade and I might send copies of this letter and everything to the world

09/01/2011, I took my car for an oil change at Walmart. I left the keys in the car and went shopping. I was page by Miss Nancy and was told by the tech that my key won't turn. Mind you, the car is now in the center; it had to start and move to be next. Another tech came and got it started, got the oil change done. They then parked my car and told me it was ready. I paid and went to my car, the key won't turn. I talked to a manager, the other told that I came with this problem and that it's not their fault. My car is a 1997 Saturn and never had this happened until now. I had to call AAA and they will fix it for 250. I don't have the money and I don't know what to do. I need my car to look for work and I have not heard from them. This hurts.

I took my car to Walmart for an oil change. Within an hour of the oil change, the car quit in the middle of the highway.

On July 21, 2011, I took my car for an oil change at Walmart Tire Lube & Express. I was asked if I wanted my air filter changed, and I said, "Yes." I asked that they check all the fluids in my car as well. I get in the car and head to work that morning and they did not fill my washer fluid, which isn't a big deal, but when you pay for that, you expect them to do their job. Also, they marked on the receipt that I declined an air filter when I specifically requested a new air filter.

Within 5 days of the oil change, my motor blew up and what oil was in the car leaked all over the ground. I had to pay to have the car towed back home. I began the process of filing the claim with Walmart. The claims handler advised that they have video of the guy putting oil in my car; however, I have since found out that they never changed my oil filter, so I paid $40.00 plus tax for them not to change my oil filter, air filter, or fill up the washer fluid.

Walmart has since denied my claim. I am going to try to overturn the denial and get some of the money that I have had to pay to replace the motor. I have had the store manager attempt to get me to come back to have the fluids filled this was prior to the motor blow up. I will never trust Walmart with my car again. I am boycotting that particular Walmart as well. Beware!

I noticed my breaks weren't working properly about a week ago. I went to my local mechanic to get my breaks fixed and they told me that it was going to be about $500 to get it fixed, and that someone put oil in my master cylinder! He told me that the last person to work on my car did that, and I traced it back to Walmart. I called Walmart's auto repairs and spoke with Mike, who told me that there was no record of me coming there after I know that I went there this summer and have credit card records to prove that. I was then told to get credit card records and times so video surveillance can be checked to confirm that I was in the store and that work was done on my car and to find out which worker did the work and if he put oil in my brakes.

This is very dangerous that someone with such a lack of knowledge in automotive works in this department servicing vehicles.

The cost of repairs to my vehicle is going to be over $500 or more depending on how many rubber seals were damaged from the oil. My master cylinder was damaged and the whole brake system needs to be flushed.

I took my 2009 Ford Sport Trac in to have the oil/filter changed. They told me that the drain plug was stripped and that they could not perform the service. I was told that there was no oil in my truck and that it could not be driven. I had it towed to a local mechanic shop and they informed me that the truck was full of oil and that the plug had a burr on it but that it was not stripped.

My complaint is that I paid $65.00 for a tow that I did not need. Now they are saying that it was unfortunate that I was told that there was no oil in but they could not let me drive my truck away in any case. How can they stop me from driving my truck? In any case, I was not given the option of signing a release of liability. I was told that there was no oil in the truck and that it could not be driven.

I took my 2005 Saturn Vue into the Wal-Mart Tire & Lube for a scheduled oil change on 7/7/2011. (As per Claims Management, Inc., the video does NOT show work being performed under the hood due to "the hood blocking the view.") Workers performed the oil change, but cross threaded the o-ring, thus causing a slow oil leak from my engine. Within 2 weeks time, the oil had slowly drained from my engine causing the damage to my vehicle. CMI & Wal-Mart both promised to tow my vehicle to a repair shop to have it accessed, which never happened.

On Saturday, July 29, 2011, I brought my car in to get a routine oil change. When I came out, the driver's side window was down. I told them not to put it down and they were only doing an oil change so there was no need to put it down. Never mind the other windows and moon roof were already open. When I presented this problem to the manager on duty, he acted like I was bothering him. He tried to pull the window up, with no success. After an argument about them being responsible and me receiving an attitude from the employees, they agreed to pay to have my window put up.

When I went to the mechanic, he took 3 hours to work on it and then notified me that there was now a part broken and window could not be put back in place. When I presented Walmart with the mechanic's findings, all I received were more attitudes and less than helpful employees! I filed a claim and got a call from a claims officer. She was worse than any of them! Her attitude was such that I did something wrong. She has her mind made up before she even heard my side of the story and what the mechanic said. She refused to even call and speak to the mechanic.

I am less than happy with Walmart and will never trust them to touch my car again. Their customer service has a lot to be desired and they have lost a customer in me!

My wife took my 2000 Mitsubishi Eclipse GT to Walmart on Cortez Boulevard for an oil change because I was too busy to do it at that time. On the way back, she noticed a noise under the hood and told me about it when she got home. I checked and noticed the same noise. I immediately turned off the engine and called my brother who is a mechanic. He listened to the noise and checked the oil and noticed they overfilled the engine. Supposedly, too much oil causes it to produce foam and air instead of circulating to some parts of the engine which results in metal on metal and engine damage. So we called Walmart and they sent a mechanic who listened to the noise. He noticed a noise as well but he tried to downplay it as some sort of valve problem. I filed a claim with Walmart and I'm waiting for the personnel to contact me.

In the month of May I took my truck into Wal Mart on 3302 Se Military Dr San Antonio, TX 78223 (210) 337-1946 for an oil change. Shortly within 2 weeks I notice oil spills on my drive way, which I thought strange since my truck very seldom leaks.

The hose to my radiator cap came off which I believe was a result of overheating. Also notice that when engine is off my oil indicator was pointing to the far right which I thought strange since it should be in the low position. I decided to have my truck look at an auto repair shop (OZUNAS AUTOMATIVE 2802 S. Zaramora ph#210-922-0930) since the truck was also stalling and the check engine light was also coming on.

Truck kept stalling and cutting off which could have been as a result of the oil issue that was mention above.

I had to take my truck into Mccombs Ford West Service Department. Ph# 1-877-275-4857 or Local# 210-509-1000.To see if they can fix my problem with my Truck. The end result for this scenario is that I have been present with a bill of over $800. Dollars. I will file a complaint with the Better Business Bureau and I submit this Bill to you in the Hopes of some sort of Reimbursement for my inconvience.

On Friday, April 8, I took my car to the WalMart store located along **** just east of Davis, in North Richland Hills. As I paid before leaving, I was presented with a checklist which I was told I had to sign. This was something new. I'd been to this store, maybe a dozen times before and had never been asked to sign anything other than a receipt if paying with credit. I looked over the sheet before signing and saw that it was basically a checklist the mechanic had marked, next to a few items he recommended I have serviced. The only items marked were tire thread depth and the fact that my car was a half quart low on oil when it came in for service, I acknowledged both, signed the paper and went on my way. I drove straight from the store to a QuickTrip gas station on Davis, maybe 3-4 miles away. I noticed the smell of oil burning but dismissed it as often times I myself get a little on the headers when adding.

But once I stopped and was fueling, I saw a little smoke coming from underneath the car. I found this slightly alarming so I popped the hood. I saw no oil or even smoke coming from the engine area so I looked underneath the car. I saw several splotches of oil on the ground below the motor and could see where the smoke was coming from. It had leaked from somewhere, had blown up under the underside of the car, and was burning where it had contacted the exhaust pipe. I found it a bit odd that they had been so messy.

I'd never seen anything similar before in a dozen oil changes at this same store but a check of the dipstick showed that the level was fine. I paid for my gas and drove to work about 15 miles away in Grand Prairie. As I went along, I started smelling the oil burning again but I just assumed it was the residual, original spill still burning off the exhaust pipe. However, as I began to encounter stop signs and red lights, I started seeing smoke rising up next to my windows obviously coming from underneath.

At this point, I feared something was very wrong. However, I was close to work, where car-wise co-workers and tools are, so I drove the remaining few miles into my place of employment. By the time I rolled through the gate and onto the yard, smoke was billowing from underneath my car. I rolled to a stop but kept the motor running. A co-worker noticed the smoking and quickly came over. As I popped the hood, the first thing I did was check the dipstick. It was clean and dry. Then I looked underneath the car. The oil I'd seen leaking before wasn't residual from a messy job. It was the oil leaking out of the car outright. I lost nearly all of the oil in less than 20 miles.

To make matters worse, my mechanically-inclined co-worker pointed out a coolant leak from the seal where my distributor attaches to the side of the engine block which he said indicated a likely cracked head from intense heat due to the oil leaking out. He told me to shut the motor off before I did any more damage, so I did. We pushed the car to a corner of the yard and I immediately called the WalMart location that serviced the car. I got a manager who relayed my call to automotive. I told them of the situation and they said they'd send a technician out as soon as they could.

I informed them that my job takes me all over the DFW Metro and I had prior obligations in Sunnyvale, some 30-40 miles away, and would not be there when the mechanic showed up. They said this was not a problem and just to leave the car unlocked. I made sure the car was unlocked and left for my job. While working in Sunnyvale an hour or so later, I received a call from the WalMart technician who was at my car. He called to ask where the keys were so he could start the car. I told him the keys were with me and that I'd taken them because I didn't want to risk blowing my motor by starting it again.

Instead of telling me "Well, I need to see the car run or I cannot do an evaluation.", He simply said, "I'm going to put a quart of oil in here and see if I can tell where it's leaking from. I'll leave the rest of the oil next to your car. "I then asked him what he meant, to which he replied, "I brought four new quarts of oil with me." I told him, "Okay", and hung up. I never heard from him again regarding the actual inspection of my car. When I returned to my place of employment's office, a co-worker ran up and told me the WalMart guy had said for me to try and start the engine that if it was knocking, that was bad and to shut it off. I thought this was kind of odd since he'd told me he was going to add just one quart to try and find a leak and leave the other three quarts bagged up next to my car. My first instinct, before starting the car, was to check the oil. It was well above full, meaning he'd basically just poured all the new oil into my car, and then left and did not do what he told me he was going to do.

After seeing he'd completely filled the car with oil, my next thought was to look for a leak. I looked underneath the car and stared for a good thirty seconds. There was no leak, nothing. I decided to try starting the car. Not five seconds after I turned the motor over, two streams of oil started pouring from the area where the oil filter is attached. I turned the car off and the leak immediately stopped. I showed this to 3 to 4 of my co-workers and my boss. The car only leaked oil when it was running and it leaked badly. Later that day, the technician who'd done the inspection called to say that it was now up to their insurance company to either approve or deny my claim and that I should hear from them by Monday. When the agent handling my claim called, he informed me that WalMart would not be held responsible because the technician's report stated that, "the oil pan drain plug and oil filter were both tight and dry." He also said that the technician mentioned that I had a severely deteriorated oil seal and that when he inspected my car, he could feel a space around the seal where the oil filter attached blaming it on the bad seal.

I immediately thought back to the waiver sheet. I was made to sign at the store. There was no mention of any deteriorated oil seal, let alone one bad enough to cause over 3 quarts of oil to spill out in less than 20 miles. I would assume that might've been a priority on a specification sheet I was made to sign, detailing the mechanical shortcomings of my automobile. When I threw this back at the agent, he told me without mincing words that basically I was **** because the report had been made by the technician had been officially submitted and the review was over. I then told the agent that no one from WalMart has actually seen the car running. The leak isn't happening when it's just sitting. Again, he used the your claim has already been denied' line. I had the car towed to a mechanic. My boss uses for a second opinion.

He called within a few hours and said, "I don't know what they did but as soon as I started this thing, oil just poured from the oil filter." He also said there was a possibility that it could have been my oil seal blowing out but that it would be a hell of a coincidence if that was the case. He finally stated that to prove one way or another whether it was a bad seal on my car or a mistake made upon installation by WalMart. He'd have to take the filter off. I told him not to touch it and just tow it back to my place of employment.

So right there, I'm out $130 just in tow fees and I still have a leaking car that nobody from WalMart has seen run or will see run. And the filter they put on is still on the car and has not been touched since the guy installed it. So I called the location where the car was serviced again. I told them about the mechanic's report and asked that they send another technician out to see my car actually run. I told them to pick a day/time convenient for them and that I would adjust my schedule. I even went so far as to say if what their mechanic says is true, then they need only send a technician out to remove the oil filter which still hasn't been done to prove WalMart is not at fault. The manager agreed and then told me she'd call me back with a date/time.

I got a call back just a few minutes later, from the same manager, who informed me that since a claim had already been made or denied on the car, they wouldn't send out a technician for a second time. A friend of a friend sent us the names/numbers of a couple of regional WalMart managers and told us that we might have more luck going that route because WalMart doesn't like lawsuits especially public ones. We tired calling both managers, got the initial "Oh my God, we need to take care of that" urgency that I'd received from all the other WalMart people I'd spoken with since this all started but then received no reply after they promised to get back with us. My car remains on my employer's yard. The oil filter installed by WalMart on April 8 at 8:55 am is still on the car and has not been touched since that time. And whenever I start the car, it still leaks like crazy. WalMart refuses to send someone out to remove the filter to prove their innocence.

On April 6, 2011, I took my PT Cruiser in for a routine oil change--left it in automotive and proceeded to grocery shop. Within 10 minutes, an automotive employee came to find me in the store saying to me, "You are not gonna like this." And I said, "What's wrong?" He said, "Well, when you had your car taken in to Walmart in Florida, they cross-threaded the oil pan plug and now, we tried to take it off and destroyed your oil pan." I was shocked and went back to the automotive and a manager told me what they had done--accepting their negligence--and said that she was having my car towed to a mechanic up the street. I told her that I had dealings with that mechanic two years before and he had done shoddy work. I preferred that my car be taken to a reputable mechanic. She didn't listen to me and had my car towed to the said mechanic. I was given a loner car and I went home with a guarantee that they would call me when to pick it up!

The next morning, I received a call from Walmart that my car was ready and I could come pick it up. I drove there and waited in the automotive area. A lady came in with my keys and said it was done. I immediately went out to my car knowing that the mechanic had done shoddy work before and checked under my car. I saw three $0.50 piece circles of oil on the ground. I went to an employee in the automotive bay and asked if he would put my car on the rack and check to see if my car was leaking oil. He said yes and I entered my car. I started it and started to back out. Then, I heard all this loud rubbing and horrid noise. I drove it carefully to the bay with even louder noises and I jumped out and ran to the front of my car where the noise was coming from. OMG, my whole right side was pulled off my car. I immediately started crying and asked them to get the manager to look at it. She came out but said that it was done when I brought it in.

I said, "No, it wasn't. I have witnesses that it was not and your own paperwork shows that it was fine when I brought it in. She started making calls to the tow truck man and the mechanic. The mechanic said it was like that when he received it while the tow truck guy said that he would have to see it but wouldn't come down. The car was undrivable to take it to him--he never came down. I called my brother because I felt like everyone was beating up on me. He came down and got the manager Ms. ** to come in on it. She told me to go home and she said that the insurance man would call me first thing in the morning. I did so and the insurance man never called. I called him several times and I was always getting voice mail, which I left numerous messages. Finally, I knew that Walmart was trying to duck out of their responsibility and I was not going to get my car repaired.

I called my insurance company, Geico, and they immediately had it towed. The tow man from Geico's company said that the damage was done by the tow truck company because he had seen it before. So in between getting my car fixed, I tried to talk to Walmart's insurance adjustor and he gave me the run-around continually trying to say that it wasn't their fault. All I wanted was to get my reimbursement of $500 that I had to pay my insurance company to get my car fixed. But even my insurance company is giving me a run-around--the way it was left is they are all working on it but they keep acting like I am not getting reimbursement.

It's really sad that I went in to have a routine oil change and Walmart caused all this damage to my car. Even the tow company was paid by Walmart so the way I see it, Walmart is responsible. I'm in anguish with having to deal with all these hateful people. I am disabled and I have just learned that I have breast cancer. In fact, I found out that I have breast cancer the day they did the damage to my car.

On August 28th, 2010 I took my car to Walmart for their $40 oil and lube service. This was to include a check of my front signal light, tail lights, third brake light, headlights, wiper blades, replace oil, check transmission fluid, power steering fluid, transfer case fluid and tire pressure as well as a vacuuming. Each of these items on my receipt is marked as checked or completed. My total for the day was $41.75.

I had taken the care there because they did in fact claim to check all of these items and I felt that a noise I was hearing in my front end was due to tire pressure. My receipt claims that each tire was inflated to a specifically noted 33 pounds of pressure in both the front and back. After noticing that the vacuuming had not been done (but not caring, that's not a big deal) I realized that the noise was still there, so I thought it may be a bigger problem and drove the car directly to my regular mechanic.

I let him know that I had just had this service and gave him the receipt. He verified for me that nothing other than the oil was touched/changed. No other fluid caps had any of the dirt disturbed on the caps. He could only see indication on the oil cap and pan of recent service. He also advised that my front tire had only 15 pounds of pressure and this was in fact the cause of the noise. I was further irritated by the fact that when I returned that afternoon to speak to Bob, the manger of Auto service, I was told that he would review tapes to see what was done and no matter what would get a call back to discuss the issue.

I am still waiting for that call. Consumers pay hard earned money for these services. I had to pay my mechanic one hour labor to review their work and fix my car. I did receive the oil and filter however I feel that Walmart should refund my cost of that day because of their negligence. Had they done what I paid for, I would not have had to pay a second mechanic to do it right. I do not have to shop at Walmart. I work outside of the town I live in and I can go to any other store. I still have the receipt.

On 11/29/10, I went to the Automotive Dept at Wal-Mart, where I had purchased my tires on 09/09 for an oil change and tire rotation. The tire balance/rotation was covered under my Wheel Balance Life warranty. After these services were performed, I was told that I need four new tires due to tire separation. I was then asked to sign a waiver regarding this. It is stressed that I needed four new tires immediately due to tire separation.

When I questioned how this could not be covered, since my tires were bought 09/09 and have less than 14,000 miles. It was then indicated that this tire separation was not under warranty because it was not a manufacturing defect but was caused by the poor alignment on my car. It was recommended that I take it to a full service shop to check my alignment. Of note, tread depth at purchase was 10/32 on all four tires. Tread depth at the time of the inspection (11/20/10) was 07/32 on all four tires. No one would address my question as to why alignment would cause separation to all four tires, especially because wear pattern was even and why this would not be covered under the tire warranty.

On 12/01/10, I took my car to Midas, located on xxxx *** ***, Tucson, AZ 85713 *** *** **** and it was noted that all four tires were fine, with no radial separation and that my car's alignment was to factory specification. They put these tire/alignment inspection observations in the notes on my invoice so I have documentation of their findings. I feel the Wal-Mart's recommendation to purchase four new was a ploy to get me to buy new tires and was not based on fact or any evidence of the tire inspection they performed. I will not return to Wal-Mart in the future because I no longer trust their workmanship or work ethics.

I had a new Ever-Start automotive battery installed in my car by Wal-Mart. They said that the battery has 3 year warranty. I requested them to indicate that "3 year warranty" on my receipt. Simple as that, but they refused so hard saying that it was in their system and that I should trust them. They looked at me with all kinds of dirty looks and sighing as if I was a crazy woman. I insisted to request to indicate the warranty on my receipt. They forced me to trust them with refusing it. I called the store manager and he said the same thing and I did not give up. Finally, a technician wrote with his hand "Has 3 year warranty" and signed "Aecho M " on my receipt. But before that happens, it took a lot of arguments going back and forth for about an hour. They tried so hard to make me feel guilty about asking it. It was unethical.

I asked the customers who were in front of me what was going on. She told me that there was a three-hour wait. I continued on my day and came back three hours later. I had a printed receipt showing that I had already paid for the tires. A customer service representative, when showing him my receipt, said I was to enter the store, go to the automotive section, have the tires put on a cart, and roll them into the Auto area.

When I went to the counter, I was told they did not in fact have the tires in stock, and if I was to hurry home, go onto the Walmart website and try and cancel my order. I was furious that the website said the tires were in stock. I'm a little confused that the manager could not go into the system and cancel my order as I had all the necessary info to do this.

When I did get home, miraculously there was a processing number added to my order which now means I have to wait anywhere from three to six weeks for my refund. I am a frequent shopper at your store and now will never put another foot in there. I will tell anybody who will listen to this story how furious I am.

I am an outside sales rep and need good tires on my vehicle and now with the snow coming you have put me in jeopardy. Any help that you can provide would be appreciated. I want a full refund immediately to be a happy customer.

I recently had an oil change done at your Belle Vernon, PA store which I have been doing for several years. On 11/13/2010, the clerk asked me to sign a waiver because my vehicle had leaked 4 quarts of oil since my change in July. I had no problem with this. Your tech said it was more than likely my oil pan gasket was leaking. After the oil change, I took my car to my mechanic which is a very reputable business. Then they found no leak and I have checked my oil everyday since. They (my mechanic) told me the only thing it could be is when the oil was changed in July that the oil filter was cross threaded when installed.

I explained this to your production support manager, he said they would have to look at it. I don't understand what there is to look at I said. There is no leak now. I don't want nothing for free, but I would like to let you know I will be going elsewhere for my vehicle maintenance from now on because of the rudeness of your manager while on the phone with me. It was your oil tech's fault and no one will admit to this without looking at the vehicle. Thank God I didn't blow my engine up. Why should I have to run back and forth for a mistake your company made? Thank you in advance for any comments or evaluations of the situation at hand.

I made a tragic mistake of taking my car to Wal-Mart for an oil change. I dropped my car off and walked around the store. I went back about 15 minutes later and they said that there was an issue with my car. It seems that the tube that the dipstick goes into had been broken so now there is nothing capping off my oil. They told me that I would need to get it fixed and that I should be careful driving it because the oil would get hot and go all over my car.

They told me to pick it up at Wal-Mart at 7:00 on Monday. I went into Wal-Mart to pick up my car and a manager told me that I could not have my car back until I signed something saying that they weren't liable for any damage. An hour later he came back with paperwork for me to sign.

I didn't feel comfortable signing it, but I needed my car back. I checked and it appeared that everything was fixed. Two days later Wal-Mart called me and informed me that they forgot to put my undercarriage back on my car. I will never return to another Wal-Mart again.

I went in to buy two tires for my car. I was told that they can't sell them after midnight; that it was illegal to sell them to me at this time of the night and that you can't cash and carry tires anyway. This was told to me by the night manager on 11-2-2010 at 12:30AM. What can you do to help with this issue? There is no law that tells me that I can't cash and carry anything, is there?

In January 2008, 3 weeks after giving birth to my son, I took my 1993 ford Taurus to Walmart in post falls, Idaho, for an oil change. I opted for the 'deluxe' which included new windshield wipers and my headlights cleaned. I dropped my car off and went to my mothers house, 3 blocks away and waited for them to call me. 2 hours later, I received a call from "Jerry" saying my car was ready. I showed up to get my car and was charged $11.00 more than I was quoted.

Drove the car home and parked it. The car was going to be parked for a few months because I was moving and there was no room for another vehicle until the snow thawed. My brother, a mechanic, came home on leave 3 days after the so-called oil change and he checked the oil,only to find old, dirty oil. I called Walmart and explained what was found. They refused to even look at the car, stating I could have taken the car home, drained out the new oil and replaced it with old used oil. Ummm...hello, seriously? Will never use their "auto" services again.

On September 17th 2010, I brought my 2003 Subaru Legacy into Wal-Mart Tire Lube Express to have the vehicle's oil changed. We received a receipt for the vehicle and proceeded on our way. We drove the vehicle to Abercrombie, ND about 30 minutes away. The vehicle then sat for the next two days. On Sunday on our way back to Blaine, MN, we experienced our first problem. We were just out of Fergus Falls about 90 miles away. The check oil, oil temperature light came on. It instantly lost power and I pulled the car over to the side of the road.

Upon inspection of the vehicle, we discovered there was a hole in the engine and that the vehicle was no longer drivable. We decided to look at the oil level to find it at least an inch about the critical line. We took pictures of the oil and pictures of the vehicle. We paid to have the vehicle towed back to Abercrombie, MN because it was closer.

We contacted Wal-Mart that day. They said the manager was out today but he would call us tomorrow. The next day the manager called to say that they have looked at the video and that they have surveillance showing that they only put in 4.5 quarts of oil. We said, "Okay, well did you drain the oil?" We received no response. They put us in touch with their insurance company. They later contacted us and started filing the complaint. After awhile, they stated that we needed to take it to a certified technician. We towed it to the Subaru dealer in Fargo, ND. They came to the conclusion that the oil plug had not been unscrewed for awhile and that the filter showed signs of use. They also said that the engine exploded because of too much oil.

Upon these findings, we told Wal-Mart. They said they're not going to pay for the claim because they have footage of them draining the oil. We asked them four times during the process if they had this footage and received no answer. There was also a problem with a check engine light when we took it in. The findings were that the engine light was on because of problems not involving the engine.

I went to buy a car battery and have it put in by the service people. They sent me three times to a different service bay then refused to put in the battery which I bought from Walmart the same day then, they damaged my car and stole a computer from the inside of my car so I had to put it in myself.

They damaged my car and they stole a computer an apple pro from my car roughly 3.000 dollars

I purchased a $600.00 laptop from a Michigan WalMart Store about 16 months ago. I was told that the extended warranty offered at $100.00 would cover just about anything including internal battery. Now, I need a battery replaced and WalMart refuses to acknowledge my BBB complaint, my 17 telephone calls to the corporate people and simply choose to ignore me. If you were to call or visit a WalMart and ask about the extended warranty today, you will most likely hear the same lies which I was told, "Batteries are covered and this is a great deal." Batteries are not covered and almost all competitors' extended warranties cover batteries except WalMart. It is a rip-off, fraud and lies.

I brought my daughter's 1998 Pontiac Sunfire in for simple oil change on July 27, 2010 at 2:32 pm. I told them we were heading for Ontario Canada the next morning. They said no problem; they would get it done within an hour.

At this point, we tried to start the car. The ignition would not turn, the steering would not unlock, nor the gear shifter would come out of park. We were told to get the spare keys; so we did. Same effect, nothing would move.

The car had to stay overnight at Wal-Mart. We spoke with Tom, who apparently was one of the assistant managers, who said that the ignition had nothing to do with the oil change and that there was nothing they were going to do to help us out. We were forced to tow it to the dealership to have the ignition cylinder replaced costing us $655.95 (tow included).

After getting back to Ontario Canada. I contacted Walmart US customer service who then escalated it to the store manager in MT. He then called me and asked for faxed copies of the bill and he said he had video to review and would get back to me. He sounded genuinely concerned.

I got a call from CMI, which is apparently Walmart's claims company. On this call, I was informed that being the car was older, it was just a wear and tear problem. They were denying the claim or any fault because there was no proof that Walmart employees broke anything.

Again after expressing that we drove the car into Walmart, the technician drove it into and out of the garage. And then we had to tow it away because of the above problems with no starting, he still tried to say there is no proof that the employee had anything to do with it, being that it is an older car.

So I am now waiting for the denial of claim papers to be mailed to me and I will escalate this further as there has to be some way for the small consumer to fight the retail giants just saying no. Bottom line is I had to pay out US $655.95 to repair their mistake. Being from Canada, that costs more.

I had brought my vehicle in for an oil change and was promised it would be ready in an hour which I thought was a long time considering only 1 vehicle was a head of me. I stated to the worker, "As long as it will be no longer than an hour then I will go ahead". He stated it would be ready within the hour. It took darn 2 hours and 5 minutes to complete. You should of seen me. I could not believe that this place is in business. The mechanic comes out and tells me his tool broke trying to get my oil plug loose and that it would be longer.

I spoke to a manager who stated they are trying to train more people. Stated very politely "Actually this is the third time I have had bad experiences with this store in the past 2 years." It would seem to me that your store would have some kind of incentives or some morale building strategies for your employees. If you never get to that step then you may as well just close shop. It is as simple as those 2 solutions I just gave you". My time and money is very valuable like anyone else. I could of easily went to several other auto shops in the past but enjoyed the idea of shopping and getting my vehicle worked on. I have kept hanging on thinking Walmart would change their way. I am now at that point where I may need to consider other avenues for my shopping and auto needs.

While I was at the tire mounting area to get the oil changed on my daughter's 2001 Sebring, there was mass confusion inside. No one told me where to park her car, there were 8 people in line with 5 Walmart employees trying to wait on them. An older gentleman came inside and asked me who was next. So I went outside with him. I was told that my car would be ready in one hour, so I went shopping inside Walmart and McDonald's and then went back to the TMA and was told that they had tried to page me to let me know that they couldn't change the oil because of a leaking drain plug. Well, if this is true, why didn't someone let me know before I spent at least an hour in that store? He said he tried to page me, but I didn't leave the store. Either he isn't telling the truth or you need to get the paging system fixed!

On July 29, 2010, I had an oil change on my jeep. By August 5, 2010, I was back at Wal-Mart complaining that my vehicle was leaking large amounts of oil and my jeep began to smell of a burning smell. The manager Mike ** stated the an employee broke a part named oil sending unit to oil filter. They offered to buy and replace that broken part and they did.

Although it was very unprofessional and I was very dissatisfied. I returned on August 18, 2010, so Manager Tony could look at it because it was experiencing the burnt smell again. He checked for oil leak and noticed none and advised to go to jeep to get analyzed. He also, stated the the mistake was never documented in the Wal-Mart system, so he had no idea what part was broken and replaced on my jeep. I thought that sound kind of weird like covering up for employees. After I had been troubled. He wasn't very professional at all!

On August 14, 2010, I took my 1994 Silverado to Walmart for a $40 oil change. It was over 2 hours before the service was done and I could pay for my vehicle. Upon getting into my vehicle (they parked it in their lot, a short distance away from the building), I was scared to death, because when I went to engage the shift bar, it was broken! (It was flopping back and forth instead of locking into place as it always has done when shifting). Because of a time restraint, I had to go straight home, so I immediately had my husband look at the shift handle and how it was not working properly. We did not drive the car again until the next day when we returned to Walmart and registered a complaint.

After about 1/2 hour, the Walmart person said they checked their "video cameras" and did not see anyone mishandling the car. (I'd like to know where their cameras are located.) She (the Walmart person) got in the car moved the handle and then decided that, this being an older vehicle, the problem with the shift was just plain wear and tear. But she said she would register a claim; however, she assured me that it would be denied because, after all, this is an "older" vehicle. Because I felt insecure driving the vehicle, I took it the next to my ASE Certified mechanic, who has been serving this vehicle since the day I bought it. My mechanic had to take the steering column apart to locate the broken piece - this cost me almost $100 (I had to borrow money from friends to get this work done), as well as a workday without my car.

So here I am. Being told that this is my fault - I am responsible for the damages and any repairs. If I had not taken my car to Walmart, I would never have incurred this extensive repair bill.

My vehicle has never had a problem with the shift bar, it has always performed properly and as the manufacturer intended. If the Walmart auto service person had gotten into a vehicle with some "damaged" or "unsafe" function - would they not have mentioned it on their work sheet - they wrote comments about my battery, about my radiator - but no one wrote "shift bar not working properly - should be replaced." I understand that I have the option to take Walmart to small claims court, but, because I am just a "customer", Walmart will definitely ensure that the case is denied and I can't afford an attorney.

Today, my car battery was dead and my husband came to jump it off. Both our batteries are WM batteries. He noticed that his battery had some corrosion so we went to WM and had them check out both of our batteries. Mine was still under warranty. The technician said that my husband's battery had a bad cell and was too little for his truck. My husband told him that WM had put it in 2 years ago. They did replace his battery under warranty but with the same size that he told him was too small. My husband asked if they could put in the right size and let him pay the difference. The guy said no he could replace it but if he upgraded to the proper size, he would have to charge him full price. So my husband took the same size since it was under warranty. WM put in the first one with the wrong size, why wouldn't we be allowed to get the proper size and only pay the difference in the two. The man was very nice to us and we have no complaint about him, we just didn't agree with the policy.

Well, my husband took our friend's 2002 Dodge Turbo Cummings diesel to WalMart store in Grove, Oklahoma and had a full service done to the truck and they changed the oil filter but didn't put it right. They put it on crooked or didn't tighten it. It had blown all the oil out of it and destroyed the turbo but don't know if it was done with any damage to the engine yet. We had called WalMart home office at **** and talked to a man name Elis and he told me that he was going to email the store manager at Grove Oklahoma and tell him about it and they said he would get back with us but we called and talked to the store manager Stoney **** and he said that the WalMart home office don't have anything to do with their store and he acted like it was our fault.

My husband had parked the truck in the yard after he had it serviced in until our long hauls on produce begin then. That's when they started the truck up and made several hauls and when he got back from Missouri with a load of produce and drove on down by Pryor, Oklahoma to get ready to set up and sell the produce the truck was throwing out white smoke to which you couldn't see the road. There is not an oil filter that will come apart if it's put it on right, whatsoever.

On August 13, 20100, my wife's vehicle would not start. She stated that it clicked each time she tried to start it suspecting that it was the battery. I went to WalMart in Land O Lakes and purchased a new battery for the amount of $82.93. I drove 15 miles and met my wife where the vehicle had stopped in parking lot of Beall's. I tried starting the vehicle and as stated, the battery was dead. I then replaced the old battery with the new one. Again, none of the lights would even come on. I had no choice then but to have the vehicle towed. I waited 2 1/2 hours for the tow driver to arrive. He then tried to jump start the vehicle which had the new battery installed. The vehicle would not start therefore it had to be towed.

I had the vehicle towed to a local Ford dealer on Saturday morning, August 14, 2010. The shop foreman called me and stated that the new battery that I had purchased from Wal-Mart was no good. Therefore they would need to replace the battery and also that there would be a $90.00 diagnostic charge. All of this would have been avoided if WalMart had sold me a functional battery. I went to the store in Land O Lakes, spoke with the customer service manager who referred me to the assistant manager who listened to my story and contacted the store manager who would not speak to me but relayed that I could complete a product complaint form and have a great day. So I am out the tow and diagnostic charge.

Avoid their Tire and Lube Express like the plague! I brought my car there for an oil change in July 2010. My rear power window that worked fine when I left the car with them was stuck half down when I got it back. The claims management department denied my claim, told me they had no proof that the window worked when I left it. Here's my proof: it worked until they broke it! Filed a complaint with the corporate office today. I will follow up with details when I get them. So far, not impressed.

My car was taken to Wal-Mart on July 20th for an oil change at 6:15pm and was finished at 8:03 as my son was on his way home my car broke down in the middle of the road. I had to have it towed to an auto shop and then immediately rent a car to get to and from work. There was oil spilled underneath and all on the wheels and no oil in the car.

I went to Wal-Mart to fill out a complaint form. I was given a number to call if I didn't hear anything within two days, when I called the phone kept disconnecting. I was later contacted by Joe ** who said they would send someone to inspect my car. I received a call from Mr. ** today informing me the gasket blew on my car and they are not responsible. The gasket blew because there was no oil in my car. Wal-Mart messed up my car and is refusing to fix it. They were supposed to pay for my rental and are refusing to do that also. Please assist me. I have had to rent a car since July 20th because my car was my only means of transportation for my son and me. My car is paid for and now I have to incur another payment by continuously renting a car.

I had my auto (Lexus,RDX 2001) oil changed on 05-02-10 at the Macclenny Wal-Mart auto lube. Subsequently the dash board started sending the warning lights for engine check, vsc, trac etc... When I took the car back to Wal-Mart, an asst. manager without verifying anything, stated it has nothing to do with the oil change, and further suggested to take my car to a local auto store (auto zone). I chose to take my car to the Lexus dealer, who informed me that the warning lights are coming up because a hose was not connected back to the filter pump, possibly when the oil change was done last.

Evidently, this confirms the cause and effect of the warning lights. The dealer charged me $45 for diagnosing the condition. Later, when I brought it to the attention of the store manager and his supervisor, they offered to give me $10 discount on the next oil change. This is, of course, not acceptable to me. First, there is negligence and secondly there is no verification of the common errors that may have been committed at the time of oil change. I request for your thorough investigation into this complaint and do the needful. Economic consequences $45. Physical damage to the vehicle cannot be determined now (maybe later).

I live in PA and I am on a vacation in Abbeville, LA. I went to Wal-Mart to get the oil changed on my 2000 Dodge Caravan and they claimed that the oil drain plug was stripped but they stripped it and said they are not responsible. This happened on a Saturday and I had it fixed the next day Sunday. I had to pay for it myself and I was told to contact Wal-Mart corporate and I'm now waiting for them to contact me back. If they don't do anything about it, I will contact a lawyer.

In mid May, I had an oil change done at this location. On July 1st, I purchased all supplies to do my own oil change from this same store. The store made one of two errors in putting on my oil filter, either over tightening or not putting oil on the seal before they screwed it on. Subsequently, I was not able to get the filter off the car for a day and a half. To get it off, I needed to use an air chisel. On the first night of this problem, I called the customer care line. The store called me back the next day. They got some information and it took the store 19 days to call me back.

I called the customer care line seven more times in those 19 days and asked to be escalated to the DM. That person never called me back at all. I then asked to be be escalated to the RVP. It has been two weeks and I still have not heard from that person either. On 7/19/10, Steve from the store called and we came to a resolution to my problem. He told me that he would refund the cost of my oil change and give me $20 gift card for the poor customer service. He then called me back on 7/20/10 and told me that his store manager Dave told him to call me and tell me that they will not be doing that and to save me the trip. What kind of customer service is this?

My new car was damaged at the time of the oil change. The oil pan leaked, the screw is too big, and there was oil leak on the floor of my garage.

On June 21, 2010, my son and I came to our local Walmart store to get an oil change on my Ford Windstar van. As the technicians were doing the work, my son and I said we would go into the store and just browse around. Well, after being in the store for about ten minutes, we got a call from the store intercom stating my van was ready. I thought wow that was quick service. Well, after paying for the service, we left.

On July 12, my car started making this loud noise, and I told my son to take it to a mechanic. And we did. Then he said the oil has never been changed and that basically there is no oil in it. So he put the car on the rack and said that there was no leaks. We told him that the oil was changed on the 21st of June. He said, "I am sorry, but your oil has not been changed or it would not look as black as it did."

Well, having that said, he informed us that the motor was torn up and a rod has gone bad due to old dirty oil and just a centimeter of oil on the stick. So basically, there's no oil in the motor at all. I am consulting an attorney to see where I go from there.

This is not the first time I had problems with the auto service before. And now this time, this is causing me hardship of getting to work and to care for my disabled mother in getting her around. I hope you will do the right thing and help me get the costly repair done to my van. I have talked and told other people of what have happened, and they all told me that they are not surprised of this. Things with the auto center is not good there. So someone needs to look into this matter.

I took my 97 3000GT for an oil change on 7/6/2010. I commented to the technician that the previous time I was there, they left the oil nut loose and oil was leaking. I also mentioned that one of the tires was low on air and asked if they check the tires and she replied "Yes we do. After I left the place, went home about 1 mile away. I noticed the tire still low on air. The cap was still dirty as if no-one has touched it. After seeing the car leaking, I tighten the oil nut and add a quarter of oil. If I had not notice the oil leak, my engine would have been damaged. Tire still low on air.

I went to Wal-Mart to get my oil changed four weeks ago. And shortly after, my AC started smelling like oil. I thought my filter was bad, so I let it go for 4 weeks. Then my landlord popped my hood and saw that my oil cap was left off. Wal-Mart forgot to put my oil cap back onoil was everywhere. I went to go file a complaint and the manager was very rude. She asked me why I hadn't come in earlier. I told her I was a student and didn't notice it till later. I filed a claims, but I had to buy my own oil and cap for the car. I hope my engine is ruined. Never, ever get your oil changed at Wal-Mart.

He went on to say that my oil threads in the oil pan had been stripped and the "technicians" were having issues inserting it back. Well, I began to get nervous and kind of scared. I'm a full-time college student, and work full-time and don't have the money to pay for costly repairs. He personally went and put the oil plug back into my vehicle, I paid and went to the front to file a complaint and ask who was going to fix my car.

Two managers came up while I was at the front waiting for the store manager. ZMS Jessica and Asst. Manager Edward approached me. I explained the situation, provided both receipts (I had Jesse print off a copy of the March oil change) and they pretended to not know anything that was going on. The truth is, that while this was taking place, they were in direct contact with Jesse. I saw them talking and with my reciepts in his hand!? Needlesss to say, they agreed to have my car fixed. They tried sending me to a "friend" of Jesse's but I insisted on going to Christian Brothers Automotive in Corinth, TX, and they reluctantly agreed.

Initially, Jesse acted like Walmart didn't damage my vehicle and that to re-thread the oil pan it would only be about $75.00. Well, the estimate was $348 and some change. It took about two weeks to finally get Walmart to act on their liability to me and I'm not finished. I'd contacted the Better Business Bureau prior to getting this fixed, as well as endless calls to 1-800-WALMART. Today is June 28th and I'm going to get it fixed soon. Oil pan damaged-beyond repair. In need of replacement. Oil plug threads were stripped.

i had a oil change in my 2002 ford escape this motor was flawless no noise 431 miles later my engine locked up a ase tech checked the motor it was 3/4 over full of oil he draied the oil and pulled the oil pan he found a ring from the oil contanier thats under the top of the quart chewed up now my engine is skatterd because of a 30$ oil change.

I've never had a problem with oil changes but yesterday, I had an oil and filter change. Everything else listed on the bill such as vacuuming, wipe check, etc. was not done. Although the receipt said my brake lights were checked, they weren't. I was pulled over on the way home for having a brake light out. None of the additional service they say they do on the receipt are ever done. Not once. But it is always marked as "Done", "Checked-OK".

I went back today and bought my own damn brake light bulb and it took me 2 minutes to replace. I only have good things to say about the guy that meets me in the parking lot to take information. His name is Hugo. A while back. I was told Walmart doesn't do alignments and I'd have to take the car somewhere else. As I was leaving I heard "Miss? Miss?. It was Hugo. I told him what the cashier said and he insisted on checking my tires. He found that one in the rear was dry rotted, which he showed me and I can verify he was right. The steel belting could also be seen. Plus, the tire pressure in the front right tire was low. I had the tire replaced and he equalizer the tire pressure and viola! No more pulling to the right. This is a one in a million employee who truly cares. I tried to give him a tip several times and he refused to take it. I asked the cashier to make sure he got it but she said no, he won't take it. He'll just say it's his job. Kudos to Hugo from SR 64 Wal-Mart in Bradenton, FL.

Walmart does not preform the check list that they have in their hands when doing an oil change. Every time I have had an oil change preformed at Walmart,tire presure was not checked nor was lights, blinkers ect!!!!! I will never be seen at another Walmart again.

I went to walmart to get an oil change and i brought my own oil and oil filter and a week later i was getting a radiator flush in a shop and noticed that the oil was still BLACK and the oil filter was old and never had been changed. so when i went to talk to the manager Mike he tried telling me that it was changed and clean and refused to give me a buisness card or a last name. then when the oil change was done again it was clear like it should have been and i was waiting for a half an hour because Mike told me to wait till the paper work was done. i had to go and ask if i could leave and the woman at the counter finally said i could when i could have left awhile ago. before Mike left he stood right in front of me (inches away from my face) trying to intimidate me as he told me about the oil and they told me that i had a massive coolant leak and a oil leak. when i got it looked at everything was fine. i feel like i was mistreated and frowned upon because of something they did. i dont appreciate this AT ALL and i am considering never going to walmart for ANYTHING again.

I went in to get my oil changed in my 2000 GMC Jimmy and was told my drain plug was stripped so they would not change my oil. I drove my truck home and I started to hear a ticking in my engine a few weeks later I thought it was a oil issue so I climbed under my truck and my drain plug was fine I changed my own oil but the ticking did not stop I found out that because I did not change my oil earlier that I had a lifter that was bad now I have to change it out if the oil was changed when I went to Walmart I would not have this problem now I have owned this truck for almost 5 years now with no problems I am disabled and live on disability now it is going to cost me more than I can afford to fix this problem THANK YOU WALMART OIL & LUBE!!!!!

My vehicle, which is a 1988 Chevrolet Blazer was serviced at Walmart on March 4, 2010 at 1:34 pm and completed at 2:34 pm. They sent me on my way with an okay! My car is good to go. However, on March 22, 2010, two weeks and three days later, my car would not start. I called Walmart to ask what my next move would be, but all they can tell me is that they looked at the tapes and spoke with their technicians and it isn't their fault. They say they replaced the oil and put in 4 quarts. So I took my car to Elite Automotive on 1302 208th St E Spanaway WA 98387. I had them check what the problem is and had them state what they find out. Their technicians found that the oil dipstick will not come out. They pulled the oil pan drain plug and drained out 1/2 quarts of oil. The end result is my engine needs to be replaced. Walmart's insurance called me on May 4th, 2010. They pretty much said the same thing that they look over the tape, but now they're telling me that they smelled the dipstick and it smelled like oil and gas. However, that shouldn't even be a problem because on the service description it states: "Oil - Replaced." My car needs a whole new engine.

April 16, 2010, my battery light came on then the check engine light came on and all of a sudden the car start to slow down. I pulled off the interstate and checked the manual. The manual suggested to take the car to dealer. I have a 2003 Toyota Camry that I have never had trouble with. The diagnose from the dealer was "engine oil cap off" causing oil to drain from car and engine ran hot.

I was told I need a motor. I received an oil change from Wal-mart TLE on April 10, 2010. Toyota asked me to call Wal-mart and for Wal-mart to give them a call. The Toyota dealer said Wal-Mart said they have cameras that verify all caps are installed back on vehicles and 2 employees verify that. I know my car was a very good and reliable car until this happened.

The last three or four times, I have been having my car oil service there. The car was done in 18 minutes. The electric seat was pushed way forward, and raised, oil spilled on the fender, and they overfilled on oil. Twenty one items were to have been checked, in 18 minutes. I complained to them, and was told it only takes seven minutes, to service a car? Not my car, or anyone else's. Their service department is a joke. There was no need to mess with the seat settings, as I have seen the guy who did the work, and he was the same build as me.

Took truck in for oil change at Wal-mart. After oil change, check oil, level light comes on. Check the oil, no oil. I have no leaks. Called Wal-mart, they wanted me to drive truck to store which is about 15-20 miles with no oil in my truck. I said no you need to send someone out to look at it. They sent someone to put oil in filled out claim and the guy said to check often and if anything is wrong call us back. We took pictures of dip stick which was burned and needed 5 qts of oil. Drove truck for a while and something told me to check my oil its 4 qts low again called Wal-mart back they told me to take it to closest Wal-mart to let them check it out and its free.

The other Wal-mart changed oil. The next month, get in truck on lunch break. Start truck engine tapping. Called Wal-mart for the third time. They tried to send me to second Wal-mart who did oil change when their store is the one who caused the problem. Had to call corporate office then they filed claim. CMI called and wanted background check on vehicle to find reason why something else could cause problem. I have most of oil change history from Wal-mart nowhere on any of them says anything about oil leak.

I have same paper same month as CMI got copy from Wal-mart. The copy CMI have has that I had oil leak. When asked for a copy, Wal-mart said no and so did CMI. Something needs to be done. The same thing happened two weeks ago and they gave the lady the run and didn't fix their car. If there is anything someone can do or just some advice on what to do, will be very helpful. I know I need lawyer but money is tight. What can the average consumer do against a multimillion dollar company?

I arrived at store at approx 3:50 pm on Friday, March 20, 2010. A sign on the door made me aware that the Tire Lube Express closed at 4:30 pm. I asked the attendant for an oil change and was told they took their last car at 4:00. I informed him that it was not yet 4 and he said, "Sorry." I drove approx. 30 miles for stores service. The original sign said they close at 6. Even though the sign said 4:30, they should keep the service available until 4:30. No one apologized. They just wanted to get rid of me and so they did.

I went to a Quick Lube down the street and they were glad to have me as a new customer. Everyone was friendly and they provided me with timely service. I work in the customer service field. I cannot understand the way I was treated. No one took any time to come across the garage to explain anything to me. The didn't even look up. They just yelled, "We took our last car at 4" and it wasn't yet 4. I can't say that I will never use Tire Lube Express again but if I can avoid it, I will. This isn't the first time I've had someone in the department treat me poorly and with a negative attitude. But I will try to make sure it is the last and I will let other people know how I was treated.

On March 13, 2010, I went into Walmart for a oil change. I know for a fact my car was not leaking oil when I arrived. As I was checking out, they informed me of a major oil leak. On the receipt, they had checked the oil and found it stated that the oil level was over full. I asked them about it and they said they would review a tape. I said everything was done correctly. I do know that it was not leaking before and while I was there, there was no spot or puddle on ground. I myself am not a mechanic but I looked at the oil filter they had put on and it looks like it doesn't fit properly. There is a shiny area around it where the old oil filter sat.

Upon asking again, I was told there is nothing they can do now. I have a car that can't be driven until I get my money to find out what exactly the problem is and I can guarantee that my vehicles will never be touched by another Walmart again. This is a problem that needs to be addressed and fixed from Walmart's end instead of me having to shell out more money on something that should have been done right the first time. The car is '96 Chevy Lumina. They may have ruined the motor.

I took my car in for an oil change. Before going in, my car drives very smooth. After the change, the car feels jerky and I have even seen smoke coming from the hood a week later. I haven't notified Walmart yet. I really would like to know what do they do back there.

I was going there to do oil changes and all point checks. That is a joke. Went traveling and found out the windshield fluid no existence and my antifreeze was almost gone. I was visiting friends and one happened to recheck my fluids and found nothing. If they did anything, it was just an oil change. I paid them good money to check all fluids and what a joke. No more of my money going there. Not sure yet. Did find a busted hose, did they do that too?

I went to Wal-Mart on 2/12/2010 on lunch to get an oil change. After waiting one hour and about 15 minutes it was finally ready. Drove back to work. It was time to go home that evening and I notice a slight knocking noise. Weather was bad (snow) so I continue to drive home and said I will have my husband to check out the noise.

Saturday my husband gets in to go to the store and come back and ask me why my car is making this loud knocking noise. I told him it was making a slight knocking but not loud and he says my oil was low. I told him it could not be because I just got the oil changed yesterday, which was Friday, 2/12. So Sunday we were going out to eat for Valentines and it was making this loud noise which I thought something was going to come through the hood of my car.

Monday, I take it back to them after calling and talking to Mr. H. (manager in Automotives) and told him I was going to bring it over at lunch time. I went over there and saw another manager because Mr. H. had went to lunch. This manager had them to do a recheck and the young guy came in to get him and they both went out and check the car. Next thing I knew the manager, not Mr. H., asked me if I had my receipt and I said yes and gave to him. He goes back into the office after asking me some questions. Next thing I know Mr. H. comes up and goes out to look at the car.

Meanwhile, the same guy that worked on my car that Friday is working on it again. He comes in, gets a blue box and goes back out and go down like they do to get under your vehicle. As I was looking Mr. H. comes back in and tells me that they did what they were supposed to do and it is nothing they did. I told him my car was not making that noise before I came in to get my oil change and asked him what the noise is. Well he states he did not know and was not at liberty to say. After arguing with him I called my husband on my phone and he wanted to speak with Mr. H. and they argued and hung up. Mr. H. said I need to take it somewhere else and have them to look at it and see what is wrong with my car.

Meanwhile, I drive it back home after getting off work (still loud knocking sound). My husband gets in it the next day to go to games he has to referee and the motor blew. He calls me to tell me what happened while calling someone else to pickup him up to go to his games. I called AAA and have to wait on the highway hour and a half in the dark and cold till they finally arrive. The driver looks under the car and tells me your motor is gone. When we get it back home and I open the garage to have them to bag the Jeep in, you see the oil on the ground. I am in the midst of trying to make them pay for my repairs because I am left without a vehicle and having to get rides from others to get to work. It results to me not having any transportation and having to miss a lot of things that I needed to attend. My daughter could not go to a Girl Scout meeting on Saturday, 2/20 because my husband had to be in SC. I need my car fixed ASAP.

I've used WalMart for my oil changes since our store has opened in our area. Its service is getting worse and worse. I've been there three times in the past week to get my oil changed. Each time, they have told me that there was a 3 or more hour wait because their help has not come in or there's only one person in the shop. What kind of manager does not call for help when employees call out? I have watched more people walk out of there due to not enough help. Today, February 22, 2010, I was there again to get oil change and the same thing happened again. No help. What is going on with your customer service? The girl came to tell us that there was no one to help. If you don't have dependable help then hire anew. I have never seen such a poorly run WalMart as we have here. There are lots of employees walking around but no one to help. Please help. We have gone to other WalMart down south but never had these problems.

Friday 02/19, I went to get an oil change at Dallas, GA (30132) location. The service was completed at 2:54 pm and at 5:34 pm (2.5 hours later), I discovered oil in my radiator and my oil was 1/2 pint short of oil. Luckily, the time I discovered the oil in the radiator, my mechanic was at my home servicing another car of mine.

I immediately reported this to Ron, Assistant. Manager at Wal-mart and I told him I was going to FL that night and I will cut my trip short in order to resolve this issue. Well today, 2/21/10, I took the car back and spoke to Ron and Russ. Ron who didn't even work in the Lube department stated that it was not oil, it must be transmission fluid. It was shortly discovered to be oil and then he changed his tune Oh it's oil, now we have to see how it got there, it could be that your leaking oil or burning oil".

I told him that leaking oil drops and burning oil dissolved, neither flows to the engine. I took more pictures and they took theirs. The car is a hazard to drive, I don't have a vehicle to drive to work and school. I have to spend extra money to diagnosis the car and fix.

I went in for an oil change. After a half hour, I was told that they could not do the oil change. The reason, the wrong filter was on my car. I wondered how that was possible seeing as I had no leakage from below the car. The girl inside at the register told me it was a "free spinning" type of filter. I had no clue what that was. She suggested I go to prior mechanic to have them do the oil change. I left, driving roughly 3 miles before my check engine light came on. I had no oil pressure. So I pulled over immediately.

When the tow truck driver arrived, he said that I had no oil filter. I called corporate, who then contacted the local store. They insisted they did not touch the oil filter. They had to have, or they would not have said it was loose! I was not told it was loose, just the wrong filter. I know that when you change your oil, you drain it first then remove the filter. I was then referred to their insurance company. The fellow took a month to contact me, even after I called every day for that month. When speaking with him, I felt that he thought that I was a dumb woman that knew nothing about cars. I set him straight on that one. In the end, he denied my claim saying, the burden of proof was on me to prove that my car did not have a very loose filter. Wal-Mart was not responsible!

I had an oil change performed at Walmart on Central Ave in Hot Springs. Richard, the Service Manager, was in the pit himself. When the job was completed, I paid and noticed he used 7 quarts of my usual brand of oil instead of the normal 6 qts. I questioned him about it. He said it didn't hurt to put a little extra in. I consulted my other 8 Walmart oil changes paperwork and showed him. He stated he "has 40 years of experience." I consulted my Ford manual where on page #247 it says to never overfill the oil. His experience tells him that it's okay and that Ford is wrong. I don't like this but can't get hold of a store manager. Nothing has happened yet but I'm afraid that it might. I believe that Richard sold me an extra quart of oil for $3.77 and it can cost me an engine on my 2007 Ford.

January 18th, 2010, I'm getting an oil change at Walmart in Chico, CA. I am the only car they are working on. I hear someone honking my horn. I look out and see that my car is done and they are ready to drive it out. I hear more honking, and more honking and then a long honk. There are around 5 guys around my car, joking and laughing and they finally pull my car out while still honking my horn. When I pay for my oil change, I ask the guy ringing me up, why do they have to honk my horn so much?

He claims it's needed whenever they drive a car out. I don't have a problem with that, but I do have a problem with them honking it several times. Didn't seem very professional and I am not sure they even checked my tire pressure because the passenger front side still looked flat to me. I will never take it to a Walmart again for an oil change.

I went to Wal-Mart to have my oil changed. They said they would not be able to change my oil since the oil pan was stripped. However, since Wal-Mart changed my oil the last time it was done, they agreed it was their fault and would pay to have it fixed. Wal-Mart gave me the name and phone number of the person (mechanic) I was to take my vehicle to. I took it and dropped it off where I was directed to and the supposedly mechanic supposedly fixed my vehicle and Wal-Mart paid the mechanic directly.

When I went back to Wal-Mart months later to have the oil changed again, they told me they could not change my oil because the oil pan had been stripped. (What?) So apparently the work to fix the original problem was never done. Now Wal-Mart says it is my responsibility to make the mechanic fix the vehicle since he was paid to do so. I feel that I should not have to fight it out with the mechanic since I never had an agreement with him. The service agreement was between him and Wal-Mart since Wal-Mart paid him. Now all I am getting is the runaround.

Purchased a new battery for my car November 2009. Next morning, attempted to start the car, battery was too weak to turn over the engine. Charged for 2 hours and was able to drive for the day. Parked the car again, 2 weeks later, the battery is dead. Charged for 2 hours and still unable to start the car. Put the old battery in the car and took the battery back to the service center and was told that the battery just needed a charge.

I explained that was less than 2 months old and it's been going dead every time. The female counter help said that they would charge it and I explained why when it just goes dead. All I got was a dumb look and was told that is all they can do. Out $80.00 for a dead new battery. Doesn't matter what the warranty states, Wal-Mart will honor it. Still using the 6 year old battery just fine.

I purchased lifetime warranty for my 2007 spectra tires. They cashed it and it was totaled. I went to see if I could change the lifetime warranty to my new car. They told me no that I had purchased the warranty for the other car but they did not explained that to me. They just sold me the warranty like if they did not care. I talked to the manager of the store and he told me that explaining wasn't the rules. Wasn't necessary. so I will never go back there cause they don't explain the warranty the way they should. They say its not necessary. Wow what a store!

I took my car in for an oil change on Jan. 7, 2010. Upon leaving, my daughter stated the battery light came on and I instructed her to take the car back to see what happened. She stated the gentlemen told her she had a bad alternator. However, that morning, it was 18 degrees. If there was a problem with the alternator, it wouldn't have cranked. I purchased another alternator and had it changed and the mechanic stated you could see where Wal-mart hit the alternator with some type of wrench and shorted the alternator out. I spoke with two people and I have not had a response yet. I had to purchase a new alternator and had a mechanic change it that resulted in $350 out of my pocket along with the time to put the alternator in.

I took my vehicle in to WalMart for an oil change. I received a phone call shortly that something had happened to my car and I needed to get back to the store. When I arrived, my car wouldn't start. I had to leave it in the bay overnight. I called and got it towed this morning at my own expense. They told me to take care of getting it looked at and if it was found to be their fault, they would reimburse me. I had to get a ride home and borrow a relative's car to get to work. No one would pay for me a rental car until it was diagnosed what the issue was. They could've at least provided transportation.

halfway before the oil drained out.

Had to get the car towed back to walmart at my expense to get it looked at by their mechanic. Mechanic at walmart said that there was a leak in a hose. Had car towed at my expense to an independant shop (Quality transmission auto clinic 440-862-4249) and the mechanic there investigated the problem and advised me that the hose was fine but an oil
filter gasket was torn due to improper oil change procedures performed at walmart. Had the independant

shop fix the problem for a total bill of $304.88 including towing and received torn old part.

Took documents and old part from independant shop to walmart
for reinbursement and talked to store manager. Store manager also talked to independant shop mechanic and advised that the problem was caused by walmart. Store manager does not believe that walmart is at fault in this matter and refuses to investigate further or

reinburse additional expenses incured by me.

my sister in law carried her jeep to walmart for a oil change. guess what bad idea. she drove home. got in the yard. hear a knocking sound. she called walmart back. they told her to take it to a mechanic for a dionostic check. guess what. the foolish mechaninic did cranked the engine up and let it run. the engine blew up knocking a hole in the oil pan.

well as usual walmart did not stand behind their word. now she has a jeep with a blown engine that she still has to make payments on. she cant even drive.

i know people think well i am going to walmart to shop so i may as well get my oil or tires changed but that is a bad idea. the fist thing they say is we have to look at the tape. if they do they should let you look to. what people need to do is sue them. emotional stress, no car to drive. because of that the judge did not even do any thing about it. walmart must be paying the courts.

In November 2009, i took my 1994 Silverado to Walmart for a oil change. They changed my oil and notified me that my their greasing gun was broken and that I needed to bring my truck back in. I brought my truck back for walmart to grease my fittings. They told my truck was done and they pulled it out. I drove my truck and heard loud knocking sound. I instantly parked, turned truck off and checked oil. Walmart service department had drained all oil out of my vehicle. One of the service men(Michael)asked me to bring my truck back in the service area to refill the oil. I told them that they had to bring the oil out in the parking lot because my truck was knocking.The serviceman refilled my truck with oil five quarts in all. It got quite, but continued to knock. The next morning,my truck was knocking from the time I left home taking my daughter to school.. My wife and I went to Walmart and complained about the what had happened and filled out a wriiten compliant of what happened. The manager doubted and told us that our truck was full of oil when we left. She said she had to review the cameras and then saw the sevicemen taking oil to my truck in the parking lot.

Now, we recieved a called from David in the claims department. He had imformed us that Walmart will to replace our motor. I told David I needed a truck to haul my boat and four wheeler.I went and got estimates for a new motor and David told me that Walmart would only pay for a used motor. I told David I did not trust a used motor and David said that my motor was used. Also, I told David I never had problems with my motor because I kept my engine serviced. I know my motor.David then told me I could get a used motor with a warranty on it.So,I went and found a used motor with a warranty at OReillys in Pine Bluff. I contacted david from Walmart claims department and gave him the estimates. Walmart claims department sent me a check. I had to wait a week for the check to clear and another week for the motor to come and another week for repair. Here is the major problem!

Today, December 10, 2009 I got a phone call from David from walmart claims department, telling me that my truck was ready and running and that this was the last day for the rental. The mechanic at T&R auto repair shop told me that he already explained to David that the engine was no good and that it had to be sent back. I was afraid this would happen. David told me that it was my fault that the my truck was down. I call david from walmart claims department and to tell him that my truck is not fixed and used motor is knocking. He denied telling that Walmart claims department would only pay for a used motor. Walmart is the reason my truck is down. I have had my Silverado since 1994 and I never had any problems with the motor. David said that they would fix my truck and my truck is not fixed. without my truck being fixed i have no transportation. Daivid said that 12/10/09 was the last day that they were going to pay for the rental, though it will be another week or two before another motor comes. We do not want another used motor. We want a new motor.

I called the store manager and complained to them, I did not have the mechanics name at the time. 4th the car had not power again, I again moved the battery, it engaged power. The physical that occured was that it made it unsafe. The emotional damage is it caused depression. I have been discriminated aganist. Illegal!

I was on my home from a doctor's appointment and stopped to gas because my gas light came on. Unfortunately, when I finished pumping the gas my vehicle would not start. The mechanic at the station checked and verified that it was my battery. After the battery was removed I realized that it had a 3 year replacement warranty from Wal-Mart and that the manufacture date was August 2008 and the ship date was September 2008. I decided that I would take it back to the for the value of the battery (the new purchase exceeded the cost of the Wal-Mart battery).

When I got to the store I was asked if I had a receipt....normal question however...it said Wal-Mart and the dates were as above....was a receipt really necessary? It was well within the warranty. However the biggest problem was I did what I had to do to get on the road... bought a battery somewhere other than Wal-Mart. So, they refused to offer any compensation. The asst. manager on duty said that the Wal-Mart battery was a better battery... I am glad that he has confidence in your products but he had no idea what type of battery I purchased or from where so he was not qualified, in my opinion, to make that statement. After all I was standing there with a battery that was a year old and useless.

If I had been on the interstate I may not have had the option of going to a Wal-Mart. I would have had to do what I could, just as I did today. Long story short, I left the useless Wal-Mart battery at your store so that it could be properly disposed of and explained to your asst manager that I had learned a very valuable lesson ...don't expect Wal-Mart to offer any consideration for a 1 year old battery if you do not come back to them.

There were customers waiting, I hope that they did not need a battery. If so, I hope they left and went elsewhere because there were other options as it was about 4:00pm. As I recall the only reason I purchased this one at the time that I did was because there were no other options all reputable automotive stores were closed and Wal-Mart was still open. I guess the old phase "anything good is worth waiting for is true." Moral of the story wait for a reputable automotive dealer to open before purchasing a battery from a Wal-Mart store.

Took my car for an oil change and did my shopping as i always do,when called to be told that my car was broken,they couldnt service it because the switch was broken.When i went to see what had happened i couldnt put the car key in the switch to start my car.I had to call a mecanic to start my car.

Went in I needed a change of oil and had been look for a place that was open. finlly give up. we stop walmart to buy item but notice they had auto department. I didn't know that so got in line and worker got all my information. he mention they were busy and that they were only 2 tech. working and that there will be a hour in a half to two hour wait. I that ok I'll wait. I had 3 of my dogs and partner. He ask me for my cell number and mention that there was a park with walking distance. thank and mention I'll be back in about 2 hours. it was one o'clock and return a little pass 4. my car was moved and walk in. the guy at the counter had your number been called.

I mention I don't know but my car was done. I needed to wait for my numbre to called out. then 5 min passed and someone paged me intercom regarding my car. step up to counter. I'm the person they just page. go outside. point to the door. had to look around for the guy. it was a different one. this guy said they could to my oil change because were the oil is drain the screw was strip and if he took it out they didn't the pan to replace it and I probably have to have my car tow out of there. that I need to take it back to the last place who change my oil.

the very next day took it different place. had change of oil and also 60000 mile maintance. mention that walmart told me that was the thing. they check. the told me that noting was wrong and everything look good. they probably didnt want to do it. that made me mad. if they didnt want or simply couldn't because lack of personnal just say it and they only pick me bcause the car behind me was still in the service bay. felt decrimated against. they didn't even take the time to call me. the worth service and on top it the story I hear about decrimation. I truly believe it the reason it was done

And I will report this, but feel that I urgently need to warn any consumer wishing to use the service department: WARNING TO ALL, THERE IS A VERY SMART THIEF, WHO (go figure) KNOWS THERE ARE CAMERAS IN THE SERVICE DEPARTMENT. DO NOT USE THE SERVICE DEPARTMENT, TAKE YOUR SERVICES ELSEWHERE.

on sat. oct 3rd, i brought my 2005 ford for an oil change. left the p/u with tire & lube exp. when called that the service was complete, we paid $37.00. went to get our truck, opened the door & found a cup of coffee spilled on front passenger seat. notified the person that pulled the truck from the store. she had no knoledge of the spill. exept it may have been caused by the person who vaced out the truck. i contacted the clerke at tire & lube , she called for a member of management. kevin who looked at the spill a gave us a piece of plastic to cover the spill. and aid they would not do any more to fix my seat.

Took my car to be serviced in the Auto section for a simple oil change. And Iam going to make this real short! They put 1/2 of quart of oil in Coolent Reservoir. I have drove around for a day before I noticed the car a little hotter then normal. They have taken some action, came to my home with a manager, but not much have been done. I have to leave town for to help my son's wedding plans in FL. So now Iam stuck with out a car until they to come up with a plan. My insurance has been contacted, but being a older car I wont get much money for the damage. Please Help!!!

Wednesday Sept.23---Took my vehicle in to buy and have a tire installed. Had a 2-1/2 hour wait. There was only one mechanic and every bay had a vehicle to be serviced. The so called help was not only insufficient, but very unqualified in product knowledge, efficiency, lacked education, and did not know how to be pleasant with customers.

No one seemed to know anything about their job and were involved with personal matters that interfered in their work ethics. There were several customers experiencing the same thing I was at the time. Many customers left. This ocurred between 2:30 and 5:00 Pm. I never got serviced, and was forced to take my business somewhere else.

After talking to several wal-mart employees I am friends with they all agreed that they were ashamed of the tire and lube section of the store and had been voiced to many times by customers of their total dissatisfaction. Please for us the customers at this local wal-mart, replace this team with personel that can smile and that are qualified!

Have always gone to walmart to get oil changed and it always came with complte check of all fluids including greasing the vehicle. I got my oil cahnged about a week ago and I was on my way out of town today (saturday) and i had a ball joint break fortunately I had forgotten something and had to go back home. Had i been on the highway because of the speed I would go on the highway i was told it would have more than likely killed me. Do they not do a complete jobs anymore?

I went in to Wal-Mart to get an oil change. The Wal-Mart employee was driving my car when another car backed up and hit it. The other driver said that he was not at fault and refuses to pay for the damages, so since Wal-Mart had my car in their possession they are liable for the damages. They refuse to pay for damages to my car, because they feel that the other driver was the one at fault. If I was driving my own car and the other driver did not have insurance, then I would have to file the claim on my insurance, but since Wal-Mart was driving it they should file on their insurance. Wal-Mart has plenty of money and should be ashamed at how they are treating a valued customer. I have shopped faithfully at Wal-Mart for years, and have spent thousands of dollars on this company. I refuse to shop there now due to their horrible customer service. The estimate damage is $3440.00

I took my car in August 21st to get an oil change. They had a deal for 45 bucks for a fuel system cleaning. After they were done they told me one of my tires needed to be changed so I got that done too. So we pay almost 200 dollars and go home. Then we ran into town and the car starts messing up. Even in park the car would surge like it was trying to go. The car would drive without stepping on the gas and surges and when you try to brake you have to slam down on it just to get it to stop.

So we went straight up there to make a complaint. I told them what happened they got an asst. manager and she argued with me saying they have nothing to do with that. I told her I never had any problems and I want it looked at now. I have children that ride in that car and I want it fixed now. So they took it to the back and looked at it. I guess one of the bolts or whatever slide down and was cutting off one of the lines which caused it to drive by itself and surge. The guy said he was sorry about that and the lady was still rude and never said sorry but just made excuses for them.

Now it's Sept. 11th and I drove home and everything was fine. I was getting ready to leave and the car started for a little bit then it puttered and died. So I tried it again and it did the same thing and when I stepped on the gas it started making popping sounds. So I have called them and told them about it and they are suppose to return my phone call tomorrow. So now it's a waiting game and I'll be damned if I get screwed again. I'm tired of it and I want it to be fixed otherwise I plan on taking them to court.

I took my 1998 dodge 1500 4x4 to walmart for an oil change. I waited about 2 hours and it was finally finished. I then drove my truck home and checked the oil and it was very high. I waited about 45 mins for the oil to settle in the pan and checkecd again. the oil level was still way to high. I thought it was odd that Walmart would give to much of something so I checked again. I found out that walmart did NOT drain the oil before they added more. Also they did not change the filter. I decided right then and there to get a refund and never ever use walmart lube and oil services ever again.... a lesson learned!!!!!

I am writing to inform you of the problem I have had with my vehicle following service at center on 02/27/2009. I have a 2006 Toyota Tacoma V6 4.0 L automatic. Not long after this oil change, I began to experience a lag in my transmission. I took it to a local mechanic for the next oil change and asked him to also check my transmission. He informed me that my transmission was sealed and could only be worked on by the dealer. I was trying to save the money to take my truck to the dealer when, last week, the transmission totally stopped working.

When the dealer inspected my transmission, they discovered that it had been over-filled with too much fluid, and what was drained was a mixture of the required WS ATF and another unidentifiable fluid. They drained and refilled with the correct fluid, however my transmission still is not working. They told me they suspected that the transmission drain plug was opened in error and whoever did this overfilled it with the wrong fluid. The only choice is to replace the transmission.

I have invoices from the last 3 oil changes done at [Walmart]. The first 2 (dated 7/19/2008 and 11/21/2008) state that the transmission fluid check was declined and then a note stating it is a sealed transmission. The most recent invoice states that the transmission fluid was checked. This is impossible as there is no dipstick, and the only way to get to the transmission is through the drain plug, losing the fluid in the process.

In light of the fact that nobody else has worked on my vehicle and the documentation that shows [their] facility checked my transmission fluid, I can reasonably ascertain that [their] last mechanic to change my oil, also inadvertently drained my transmission fluid. In addition, I feel that upon realizing the error, they attempted to "hide" the error by attempting to replace whatever fluid was lost with some other fluid.

My vehicle is inoperable. I need a new transmission, estimated at $4000 by the dealer. The transmission should not have been touched until 100,000 miles and my truck has 82,000 miles. I cannot pay for this repair. I have already spent $600 of my budgeted monthly bill money as a result of this. I am left with no transportation and a vehicle on which I still owe $5000. I live in a remote area, 10 miles to my job and my children's school.

We have a 1995 Eagle Talon, and took it to Wal-mart to have the oil changed. I normally change it my-self but but a busy week prevented it. After the service was finished, I drove it to our second home in Cincinnati. Next thing I know there is a huge oil leak in our driveway, from the oil plug being striped. It has never leaked before and now it leaks. I will never shop at Wal-mart tire and lube again. Wal-mart is destroying the US and undercutting small business, while selling us junk from china! I am tired of it.

Took my 2000 Nissan Maxima in today 8/15/09 for a simple oil change. After about an hour wait, I was told service was completed on my car and I paid the $40 service fee. Drove my car up the street about a quarter of a mile and I notice my change oil light flashing. Pulled up to a service station, popped the hood, pulled out the dip stick and lo and behold, NO OIL, NOT EVEN A DROP ON THE DIP STICK.

Drove back to Walmart and complain to the the lady manager (who concidentally worked on my car)in charge of the lube shop. I was shocked by her response "I noticed your change-oil light flashing but didn't know how to turn it off" and she promptly proceeded to fill the car up with oil and offered a me a 15% discount on my next visit (as if I plan on coming back!). Not satisfied, I went to the front to complain to the store manager on duty, who was gracious enough to offer me a full refund of my service charge.

By the way, I noticed a technician comment on my ticket "Declined vacuum carpet: Vacuum not working at this time". Perhaps this would have been justified if she asked me first If I wanted to decline vacuuming of my car or if she explained that their vacuum machine was busted. But no. She took it upon herself to put a disclaimer on my ticket.

Lousy, pathetic and unprofessional service encounter. Will never go back to walmart again.

bought another battery.

On the other hand, as of today, August 5, 2009 my Toyota Corolla 2007, my maintenance light came on. Usually when this light comes on, it needs to be oil changed. I looked at the miles that I have used up so far and its only 1472 miles. It had not reached to 3000 miles, but when my car hits over 3000 miles, this maintenace light comes on. So, I figured these people did not do their job, as of changing my oil. I am very upset and I want a refund of my $30.00!

Yesterday July 28, 2009 I went to this Wal-Mart in Edinburg, TX to change car battery.

I arrived there on 8:40 AM and I shopped over there. I went back to the automobile part to ask to finish changing battery on 9:35 AM, they still was working. I continued shopping until 10:00 AM. I asked again, but they want me to come back 10 to 15 minutes. I went there at 10: 15AM and I received receipt. On the receipt their service completed time was 9:52 AM. I was so upset and asked them, but I only heard very rude sorry.

I couldnt find out my portable CD player (with mp3) and portable DVD player in my car. They stole my CD player and DVD player in my car while they change car battery. I went back to Wal-Mart and requested to watch video to one of manager, but she told me nothing in video unfaithfully.

They told me to bring police report to let me review their video. I reported police department today. Im very mad at Wal-Mart. I trust this company and I bought many items we need. But they are too rude and they dont want to solve this problem. Most of all, they dont want help me. Beside of my lost item from there work shop, but Im so sad meet their rude and unfaithful attitude.

On Wednesday July 8, 2009 I went to Wallmart in Kingman, AZ for my regualar oil change. I drove right home. On Friday July 9, 2009 I was driving to work for my night shift job when before that exit I heard a noise. I got off at the Yucca exit. This was the next possible exit. I parked at the Yucca post office. I immediately turned off the engine and got out and there was oil coming out from under the car. I got a ride with a stranger named Bud, to work.

At work I called Wallmart and was told Dave a supervisor would arrange to meet me at 7 am at the Yucca Post Office. I asked that they leave a message on my phone by 6 am to confirm someone would be there because I wanted to make sure this was going to happen so I could arrange a ride. By the morning there was no call so a coworker took me to Wallmart.By 8am Jeff and an assistant were on there way with me to the oil spill at Yucca. It was stated by Jeff on inspection" there was no plug".

y. What should I do next?

i owned a 2002 grand-cherokee jeep.when the original battery went bad after about 5 years i bought a top off the line battery from wal-mart on january 10,2006,on feburary 19,2006,i took it back and they replaced it. so on august 11,2007 the battery was leaking again so they replaced it again.so on Dec.29,2008 i noticed that thier was alot of battery acid under my hood i mean alot. so i went back to the same wal-mart and showed the service manager Frank and not only was he rude he suggested that i shop somewhere else,so i bought another battery and i told him he had to clean all that battery acid up. he rinsed the battery case of with the water hose and didn't even check to clean under it . he wrote on my reciept that the battery was leaking.

and the meantime my airconditioner had quit working and when i got my oil changed they checked my air conditioner out and it was it up with the acid that had leaked.me and my son went back to wal-mart and asked for the store manager Veronica .Frank was suppose to have informed her on the accident but he didn't she didn't know what i was talking about,so i told her the story and she had some one write up a claim and then we said we wanted pictures taken.so they took some pictures.they turned my claim down said the battery wasn't leaking. but when i talked to the lady at the battery company she had not recieved any pictures .wal-mart had lost the pictures.

then i finally found out were the photo's were she called and had them sent to her. and the claims said they couldn't do anything cause the pictures were taken after the new battery was put in.Frank the service manager should have took the pictures the day that i was thier showing him the acid every were.Mrs.D at Johnsons battery told me herself that can send any battery they want to to them.now this has been going on since the end of dec.they aren't doing nothing but giving me a run around. Mrs.D was suppose to get back to me after she summitted it to her supervisor in thier corporate office and i hadn't heard nothing. i have pictures and i kept notes on every conversion i had with every one i talked to at wal-mart. plus Mrs. D at the battery company.

On July 16.2009 I went to Wal Mart to have my oil changed on my 2002 chevrolet cavalier. The cashier in automotive told me about the fuel system cleaner, and how its suppose to give me better gas mileage on my vehicle. I have never had this treatment on my vehicle ,so I thought I would give it a try to see if it made any difference. To make a long story short after about 3 hours I went to check and see if my vehicle had been serviced. Well I came to find out that the treatment was not complete and my vehicle would not start. The employees then told me that there was obviously a "problem" prior to my vehicle being serviced. Note: that I have never had my car put in the shop and it was driving perfect before I took it to wal mart. They then told me that I would have to have my vehicle towed at my own expense. Managment eventually agreed to pay for the tow but my vehicle is still not running. If anyone has had a similar problem, and would like to give any advice it would be highly appreciated.

Bad oil change on 7/08/09. All the oil poured out at the Yucca post office on 7/10/09. When I got home I noticed an oil leak on the garage floor. I lost a shift of work as an RN. There is light and noise indications there might be damage. This is very stressful because I don't have money to replace the car.

Several years ago I took my car in for an oil change, and they came back and said that my plug was stripped, and that if they tried to get it out it would break the pan, and I neede to take it back to the last place I had it changed. So I did, and it turned out Walmart had changed my oil, and lost my factory plug to the pan, and put a sharp regular screw in it! They were nice and put a new factory plug in my pan for me, less than Walmart would do or admit to! This also happened to 2 of my friends at this walmart. This was the last time I went there for an oil change.

On June 14, 2009 I went to Walmart to get a oil change on my wife's car an 2003 Oldsmobile Alero. Once the oil change started I was called back an informed that I also needed wiper blades which I allowed them to change. The oil change was completed about 3:52 PM. On June 21, 2009 my wife was traveling to Anderson, IN to pick-up one of our Grandchildren for an two week stay with us. Anderson is about 130 miles south of Elkhart, IN, she left about 8:00 AM that morning so we could spend the rest of Father's Day together.

About 10: AM I get a call from my wife stating the car was smoking bad and very hot. After asking to look under the hood she noticed the oil cap sitting on the front of the ledge were the hood latch is located and oil all over the engine compartment. I told her to take a picture of the location of the oil cap and engine compartment. I called Walmart to explain what had happen and was told that if I had any problems that they would take care of anything that has happen to the car. I called my wife back to see if she was able to continue on her journey and she informed me that a County Police Officer had taken her to purchase some oil to replace the oil that she had lost and she was attempting to start the car, which she was able to do. But shortly after we had talked and she started back on her way to Anderson she called me back saying the car was losing power like it did want to go anymore.

I called Walmart again and explained that my wife was stranded on the highway now and that the car would not start again and they informed me to just get it towed and that they would take full responsibility, once they review the video and varify that the oil cap had been left off. I had the car towed back to Elkhart, to a repair shop. Walmart assistant manager and Service manager came out to the repair shop to inspect the car and they change the oil and replaced the filter on the spot. But the car had other mechanical problems due to the over heating of the engine.

The Asst. Manager said he had to turn this over to thir insurance company due to the fact that the amount was over the amount that a store could payout. I was finally contacted by Walmarts insurance company saying that they were investigating the incident and that they would get back with me within two weeks. I informed them that it had been over two weeks since the incident and that I was already out of pocket with money that I did not have. The adjuster named Blake said he needed to review the video and talk to the service technician from the repair shop before he could determine falt.

After one day he called me back saying that after reviewing the video he determined that Walmart personnel had replaced the oil cap, I asked if I could see the video and he stated that it was Walmart's property and if I wanted to see the video I needed court orded for discovery. And then preceeded to deny my claim stating that I can just take them to small claims court.

it was on the 6-16-2009 me and my wife needed a oil change so decided to go to wallmart where we normally have our oil change and we were told its going to take fifthy munit then we decided to go ahead and grocery shop' fifthy munit later when we got back to the oil change department my wifes van was ready and they told me my car has a problem that i need to come with them and see on getting there my oil plate was busted open while they were trying to unscrew the drainage oil plug

then i ask to see the manager i and my whife waited for forthy five munit before he came and when he came he went straight to my car looked at it came to me and told that who ever did my last oil change tight the oil plug too tight and while they (walmart) where trying to unscrew the plug it busted my oil pan and that walmart is not liable for such damage that i should take my car to the previose oil changer to pay for the damage then i told the manager what sence doese it make if come to walmart and change oil three months leter come back that someone damage my oil pan and ask walmart to pay' finally i was tricked that there isurance company will contact me about its finding they gave me a claim number and an insurance contact number when i called the insurance company they told me the samethig david b. told me that walmart does not pay for damages like that.

The oil pan was $350.00. Meiniki told me that they could possibility tap it, which only $71.00. So now I'm at home and waiting for tomorrow. I hope things go OK. I'm not to thrilled. When I was in Menineke, there was another guy there who had the same problem. All of this in Concord NC. The guy who did the work had left walmart. Wish me luck.

well my name is jennifer and i bought a new battery from the automotive and i i was moveing and i lost my recipt and its never been used they where rude to me i am a single mom and cant aford to lose my money i am sorry but times are hard i could really use thatmoney to feed my kids plesa help me sorry for your time thanks for takeing time to read this thanks

Wamart.Wal=Mart put to much oil in my car & the engine blew up as a result.

On associate arrival I voiced my concerns about the way in which my truck was jacked - I was told not to worry as the associates are professional technicians and know what they are doing. I was also told that customers are not allowed within the pit, so I would not have been heard or see too if I had entered the area.

On leaving the premises I checked my oil to ensure the correct levels and, all was fine I returned to my home address. On Saturday 30th May 2009, I left home and went to run some errands, I noticed that the check engine light was illuminated and my truck was not running normally. I pulled over and checked the engine, I noticed that there was a leak coming from the under carriage between the oil pan and transmission. On further inspection I noted that the oil filter was leaking motor oil and transmission fluid was rapidly discharging from the unit. My paint was also chipped were the jack had been used to lift my truck for the oil change. I called the Walmart store several times using the phone number on the receipt and there was no answer, this was at 1720 h.

I decided to return to the store and arrived at 1800 h. There I was dealt with by Sheri - Lube & Tire Manager. I explained the situation to the manager and asked to speak directly with the store manager. He refused to deal with me directly and left the premised to go home. Transmission fluid has leaked all over my vehicle both front and back - evidence (photos taken by myself and Sheri (L&T Manager). I asked about policies with regards to the unsafe nature of my vehicle - no one would advise on this matter. I was told that I need to place a claim with Walmart and wait for a response/decision. I am extremely dissatisfied with the manner of the store manager (refusal to come and speak with me directly whilst I was at the store) and, the fact that I was told to leave with a vehicle that leaked transmission fluid for the 5 mile journey back to my residence. I was not offered an alternative means of transportation as this is not within Walmart policies. Instead I was given a bottle of transmission fluid and sent on my way.

This is a serious matter as prior to my visit at Walmart; I have never had any problems with my vehicle transmission (I keep it in immaculate condition). Also, it is my only means of transportation and I now have to rely on public transportation or a rental vehicle at my own cost.

I took my 1996 Chevy Caprice Classic in on May 13th for an oil change. The next day I drove it to work and home and then ran to the local mini mart. While I was gone my son noticed a puddle on the drive way. When I got home he pointed it out to me, I touched it, smelled it and realized it was fresh oil. By this time, I had put over 90 miles on the car. So I jacked the car up and realized there was a new puddle forming already. I reached under the car and touched the drain plug and it was loose. As I grabbed it to turn it, I realized it was just spinning in place that the plug had been stripped.

I called Wal Mart but the manager, Chris had left for the day. I called Chris the next day and he said that he would review the "video tapes" and also drive the 35 miles to our house to take pictures. Later that day he determined that it was too much money for him to pay out of the store account and that he would have to send it to their "insurance" Claims Management Inc.

We are unable to drive our car. My wife has been driving our big pick up truck which uses a lot more gas while I have been driving her car. Wal Mart refuses to even pay for a replacment oil change, not that I would take them up on it. The estimate for repair was 450.00

On may 6,2009 I went to get an oil change on my Limited Edition 1996 Pontiac Firebird. I left my car and went inside to do some shopping with my Three year old son. About thirty minutes later my car was done so I went back and the technician advised me that i need a new wheel, so he made me sign a paper stating that i was told about the problem. So i Signed it paid for my groceries and went along. I got in the car and noticed that the inside wasnt vacummed correctly but i just wanted to get home so i left. I got on the freeway thats right by Walmart and started to drive home.

About five or ten minutes on to the freeway my car started overheating so i pulled over and called Walmart. I spoke to Connie and she advised me to let the car cool down and then head back to Walmart. I let the car cool for about twenty minutes and when i turned it back on it went straight to the red. It wouldnt cool down. So i looked under the hood and pulled out the oil dip stick and it was DRY there wasnt any oil in it.

So i called Connie again and informed her that their wasnt any oil in the car and she told me that she would send one of her technicians over to look at the car. I had already gotten off the freeway no more then ten miles from Walmart. It was seven o'clock when i was told that a technician was going to show up. My three year old and I sat in the car until Nine o'clock when Steve the technician showed up.

I told him that i checked the oil and that their wasnt any in it. He said that all he can do is inspect the car and take pictures (he couldnt do any work on it). He looked under the hood and took pictures of the license plate. the mileage, and the engine. He then pulled the dip stick out and noticed that their was only about three centimeters of oil. Steve (technician) told me to drive my car home. I told Steve that i lived about five miles away from where i was and that i didnt want my engine to blow up on my way home. He told me that it wouldnt blow and that Walmart will be responsible for any damages to my car. I got a ride home at about nine thrity and let the car sit for another three hours.

My boyfriend got off of work and picked it up. As soon as he turned it on it went straight to the red spot. It was still HOT. we didnt want to make any permanent damage to the car so Brian decided to push the car about five blocks down the street. We were still a couple of blocks away from home so he just drove it the rest way.

The next day i went to walmart and spoke to the manager Emanuelle Z. i told him what happened and that i had a mechanic look at my car and that my engine was blown. i told him that i need to get this fixed. I told Emanuelle that i was going to get a rental and my car fixed. and that i would later Bill them. He said OK we will be responsible for it. I get a call from Carla at the Tire And Lube Service department and she advised me that i need to take my car to a Certified Mechanic and get a Diagnostics. She told me that if I decide to get a rental that they wont pay for it.

So i got my car towed to Chevrolet in San Bernardino and got a diagnostic. Ness told me that their was water getting into my engine. I called Carla and told her what the mechanic said. All she told me was that she was going to go and talk to the mechanic. All she did was look under the hood and take pictures of the dip stick. She said that the mechanic talked to her and that CMI would get back to me and let me know whats going to happen. Richard at CMI took my report and i advised him that Carla took pictures but she didnt talk to the mechanic Ness. I asked Richard at CMI if he can give him a call so that Ness can explain whats wrong with my car. Richard refused to call him and told me that he was trying to get a hold of Steve who went to look at my car.

But Steve called off sick on Monday and Tuesday. On wednesday ( a week later) Richard couldnt get a hold of steve until Thursday. Steve Changed his story and told Richard something different. I was getting the run around from everyone. On Friday May 15 Richard from CMI told me that Walmart wasnt liable for the damage and that my cooling system was what caused my engine to blow.I asked told him that ive never had any problems with my COOLING systems or my car. He told me that it was out of his hands now and that if i wanted to i can take them to court. Everyone was so rude. My car is at the shop waiting to get fixed. My engine and gaskets are blown.

Wal mart has been changing my oil and filters as well as rotating the tires. I have never had any problems. On one ocassion they scaped up my cheap plastic wheel covers and let me pick out a new set. One thing I do, before leaving vehicle I take digital pictures of my nice wheels. Before leaving I always look under the hood and for the next couple of days i watch for any big oil leaks... expect a little one at first due to the old oil that collects on various horizontal surfaces when drained.

i do this when i change my own oil as well.

I actually left an old "o" ring on at one time and put the new filter on top.. guess what, it leaked oil... guess what, I fixed it.

Be aware of your vehicle and keep an eye on it anytime you let someone work on it. It is hard to prove anything, esp. with older cars, so being preventative is about the best you can do, or change your own oil.

My wife took her 1999 Pontiac Grand Am SE to Walmart for an oil change and lube check. After the services were supposedly completed she drove her car home, approximately 10 miles and the car was parked until the next morning when my son used it to go visit his friend. He drove the car approximately 40 miles on I-75 until he said the motor was hammering, overheating and was not shifting. He pulled off the highway and after it cooled, he checked the oil. The oil level was just barely detectable. He then called me and I left from work and drove to the car. I double checked the oil and the radiator level,looked for any obvious leaks then added the oil to bring it up to proper level and I started the car. The motor hammered very loudly.

I called Walmart immediately and spoke with the Assistant Manager. He said for me to have the vehicle towed to a mechanic of my choice and have them determine if the problem could have been due to Walmart not performing a proper oil change. After the mechanics determined that the lack of oil was certainly the most likely reason as the car has had routine maintenance and a good performance history, I called the Assistant Manager and then was informed he would review the video at the store to see if they neglected to do the proper service and return my call. This was by the way his second failure to return my call.

Being persistent and very upset I followed up again finally making contact with him and was told that after his review of the video he determined everything was done properly. I was then informed that I would have to file a complaint. Once my complaint had been received Walmart's Independent claims management company contacted me and I gave them the location of the mechanics garage. They visited the mechanics garage and looked under the hood and based on their observation concluded that our car was leaking oil from the valve covers and from other areas, had oil caked all over, etc.

This motor is a 2.4 dual overhead cam. No valve covers! The owner/mechanic is certified and very qualified and did a very through inspection and engine analysis including putting the car on the hoist. The Walmart "Inspectors" never even got under the car. They actually were very rude and tried to coerce the mechanic into agreeing with their dishonest evaluation. The mechanics are veteran technicians and have a very good referral business on Marco Island. >p> After I received the denial of responsibility from K. Veach of Claims Management Inc. I was furious but not surprised as I have discovered that this is very typical of their so called expert oil and lube services and unfortunately I can't afford the money it would cost for a law suit and the car although valued as transportation isn't worth much more than $2000.00. The car has been parked in my driveway for two years prior and never leaked a drop and still after three months of not moving hasn't dripped at all!

Damaged motor due to Walmart Lack of Lube Check and Improper Oil Disservice. Economically, my wife has been without her only vehicle and has cost us both having to share our only remaining vehicle. Driving me to work 60 miles round trip twice daily and not to mention the money and time it certainly is a major inconvenience especially in this economy.

I took my car to Wal-Mart to have the oil change in 2003; I changed to hi-mileage. I was told by the tech that if I changed to hi-mileage oil I could not change back, if I wanted to change back I would have to sign a form requesting to change back. I was going to work March 2009 my car stalled and would not start again. A mechanic checked my car he asked me what type of oil I was putting in my car. I told him high-mileage oil I pulled out the invoice from my last oil change it was not high mileage. The mechanic asked me why I changed back to regular oil I told him I did not. He told me once you change you cannot go back over a period of time this causes problem with your engine.

I contacted Wal-Mart Store in Meridian, Ms. It took someone two days to call me back. Every time I call and asked for a store manager for oil and tire lube, I was placed on hold. Finally, after several telephone calls I was told that all the managers were out to lunch. I was given the telephone number at the main office. I explained what had and that no one would call me back. At the end of the day someone called me from Wal-Mart and I told her what had happened about the change of oil. She asked me to bring my car to Wal-Mart in Meridian, Ms. I told her that I was told that my motor had blown up. She said that she would file a claim and get the mechanic to come to my home so they could take pictures.

Crystal called me back and said she would file a claim and someone from the claim office would contact me. I was contacted by the claim adjuster he asked some questions and stated that he wanted to talk to the mechanic. Later, he called me back and said that Wal-Mart only put the high mileage oil in my car once that would not cause the motor to go bad. All the oil is the same. I asked why did they charge different price if all the oil was the same. He did not answer that question.

The bottom line he stated your car has too many miles and we are not going to fix it. He said I contacted the Ford dealership and they confirmed that the oil is the same. I told him I knew he was lying and that Wal-Mart screwed up cars everyday. I asked him to put the info in writing and mail me a copy of his findings. He stated that he would. It is May and I have not received this information. I have called several times requesting this information no one will provide me with this information.

I went to Wal-Mart in Meridian and talked to one of the mechanic in the oil changing dept. and asked if I changed to hi-mileage oil and wanted to changed back could I. He stated that if I changed to hi-mileage and changed back to regular oil this would eventually mess the motor up. I went to another Wal-Mart Store I was told the same thing. I am tired of dealing with these crooks. I feel that I was discriminate against because I am a women. Motor gone.

On 05/06/09 I took my Zephyr in for a oil change and tire rotation. I left the car and shopped. When I returned the clerk told me the service description list was completed. We left the store and on the way home my wife read the service description again to say the car was vacuumed, WRONG and the windshield was washed, WRONG. My wife called the man and he said we must have had personal items in the car, WRONG nothing was in the car at all and he said the windshield wasn't washed because it looked like rain!! The order said both were complete. We have a very nice car that barely gets dirty except we had just come home from Columbus, OH, emptied the car and needed to have the oil changed and tires rotated. Bugs were on the windshield......She questioned the man if all other items were complete since these items were marked complete but weren't, he hung up on me, WRONG THING TO DO....

Brought my 2004 Chrysler in for an oil change a few weeks ago. It was ready 20 minutes later. Upon leaving the parking lot, the check oil light coame on. Upon returning to the parking lot, the car overheated and seized up. The car had to be pushed back to the TLE.

The TLE technician put the wrong oil filter on the car, causing the oil to spurt everywhere. They replaced the oil filter, and put in new oil (or so I thought).

A few nights ago, we noticed my car making loud noises upon being started. We checked the oil, and noticed it was 2.5 quarts low. We went to Wal-Mart the following day. I filed a claim through their insurance. I am getting an estimate for damage this week. So far, I have filed a claim. The insurance claim rep. is calling me back Friday.

On March 29 I took my car to Wal Mart for an oil change, as well as having the snow tires removed. I got the tires removed but they did not change the oil and charged me for that service. I also ask for new windshield wiper blades and the did not put new ones on. My check engine light came on so I took it to the dealer and that is where they disovered an old oil filer and very dirty oil. This is how I discovered I was ripped off by Wal Mart. They HAVE LOST MY BUSINESS! I WILL NEVER SET FOOT IN A WAL MART AGAIN.

I am annoyed! I went in for an oil change at the Cartersville store yesterday. I had to wait for 45-1hr. to get my oil changed because ALL of the techs were working on a 4-wheel tire changed. Excuse me, but isn't there supposed to be at least one person in the oil change section? In addition, a Hispanic male comes to me and tells me (after waiting all of this time) that he could not do my oil change because my plug was stripped and if he did, I would have to have my car towed and all of this crap! I guess I am a DUMB FEMALE and I did not notice that he only had 15 min. to change my oil since I had been there for close (if not over) an hour and I had to be somewhere by 6. I left at 5:30 and still did not have my oil change but a ton of worry about my car and its NEW problem. I will go and find out is this guy was lying to me...which I am convienced that he was. This is ridiculous!!!!!!!!!!!!!!!! It took me almost two hours to get nothing and the 4 wheel guy has all of the techs. This is the first time and last time I will visit this store for anything short of having to get an emergency tire or something. I have choices and it will not be this Service Dept. The guy in the front counter was really nice.

My son had his oil changed at a local Walmart tire and lube baout 1 month ago,,he's a single dad and works at a steel mill to support his son and him and he gotten into a habit of wanting his oil changed every 3 months so his car will last him,,He has a 03 Mustang that he's making payments on and has never had an oil leak or the car never used a drop of oil and only has 80,000 miles on the car..he doesn't abuse the car its his only means of transportation,,well back to the complaint..he took it in about a month and a half ago to get the oil changed and they forgot to tighten the oil filter,,he's been off work for a little over a month now so he takes his son to school and here in pa the last 2 months have been cold so he warms the car up before he drives his son to school,,well not expecting any problems because he just had the oil changed he parks his car in the same spot everyday ..and why would you look under the car for oil ,,it never gave any problem before!!

one day while he was at his mothers house he noticed his oil pressure guage went to zero,,so he checked his oil and it was empty he had to put 4+1/2 QUARTS in the motor to bring it back up to full and it only holds 5 quarts!! when he put the oil in a friend of his told him that oil was running out from the oil filter so he reached down and had to turn the filter 6 turns to get it snugged up,,and since then it hasn't dripped a drop of oil..well wasn't long after that the enging started knocking and he has a blown rod in the motor,,he talked to the people at the tire and lube and they were johnny on the spot out to his house taking all sorts of pictures and told him they will turn it over to there insurance company and they did ,,well the insurance company asks hi if he had the car diagonosed by a certified mechanic and he said yes,,then they asked him if he found blowback,,and he said he didn't know that question the mechanic just told him the rod was bad,,

The insurance company called the mechanis and he told them he didn't look under the car but there wasn't any blowback on the top of the motor,,so the insurance company tells him that if there isn't blowback the claims denyed,,well NO there not much oil on the engine but there is oil between the oil filter and the oil pan but it isn't covering the entire bottom of the car so that grounds to deny the claim,,what a crock,,and a real lame reason to boot..and the oil is in his driveway from ideling it to warm it up before school..but oil in the driveway doesnt matter to there insurance company if theres no BLOWBACK!!!!So he's in the prosess of having a motor installed and paying over 1000 dollars because he changes his oil regulary and warms up his car,,I sure wish i had found this site before he got his oil changed but you figure when your not having problems and before an oil change you shouldn't have problems when so called professional change it and you pay good money to get it done right!

Hopefully you can help. I had an oil change done at a Wal-Mart in Fredericksburg, Va. The technician did not remove the old oil filter gasket before installing the new oil filter. Early one morning on my way to work, [about 10 days or so after I had the oil change done] all the oil leaked out of car. It stated in my drive way (you can still see the oil trail down the driveway and onto the road in front of my house).

I made it about 3 miles from my house, before the oil light came on. I pulled into a Shell Station and checked the oil. There was no oil, so I put 3 quarts back into the car, checked the oil again, and then started the car up. I backed up the car and saw a huge puddle of oil were the car was. So I backed up the car into a parking spot and called AAA. AAA towed my car to my mechanic. My mechanic checked over the car and found that the oil filter was installed wrong by Wal-Mart.

I went to Wal-Mart and talked to the store manager G. Howardson. I told him that the engine in my car was damaged and needs to be replaced. He told they would take care of it, for me to get some repair quotes (which I have) and they would file a claim to their insurance carrier. The Insurance Carrier called and I spoke with Kerry Veach. I told him what happened and he asked me if I called Wal-Mart when I was broke down. [Why would I call Wal-Mart at 5:30 in the morning to come look at my car?] I replied no. He said that since no one from Wal-Mart saw the oil filter before my mechanic replaced it, they are not liable for the damage, because my mechanic tampered with the evidence.

I have the oil filter and the two gaskets, my mechanic drove my car two days prior to the incident to test the new breaks he put on it. There was no engine knocking/damage then. Is there any help you give to get this resolved? Thank you. The engine in my car is damaged and I want them to replace it.

On April 4,2009, my husband and I took our 1998 Toyota Corolla into Walmart to have the oil changed. The oil change took about 13 minutes and no one ever called us to let us know that the job was done. On April 6, 2009, I drove the car to school to register for Summer semester classes and noticed a burning oil smell for a moment as I got out of the car but didn't check the engine at this point.

Today, April 8, 2009, my husband noticed oil drops on the ground as I was leaving to go to class. Upon arriving at school, I noticed the burning oil smell again, but this time smoke was coming out from under the hood. I opened the hood and saw the oil cap wedged between the engine and distributor valve covers. Oil had saturated everything and was pouring out of the top of the engine hole. Additionally, the acid cap cover to the battery was also hanging open and acid had sloshed all over the battery. I had to drive across the street and add a quart of oil to the engine. I'm hoping the engine block in not damaged beyond repair.

Tomorrow I'll be taking the car back to Walmart to address this the issue. If they don't accept responsibility for their negligence, if may cost them in the end.

Had oil changed paid for it. Got in my vehicle and computer said add oil. Went and got worker he checked oil, no oil on the dipstick. He got manager oil had been drained but they didn't put any back in. Told several people about it and they knew people that had the same thing happen to them.

Brand new truck and my engine has a faint ticking sound in the motor. I just never had them change oil again. Made them write up the information and place on document in thier computer system.

went in for a oil change but they never put oil cap back or put oil in so now i have a blown motor. have been without a car for over a week now have to walk about 4 blocks to the nearest grocery store. i am very angery and am telling everyone i know never to shop at walmart for anything

well my motor blew, my kids misssed 3 days of school,missed 2 interviews, my boyfriend missed 3 days of work so far

I TOOK MY CAR IN FOR AN OIL CHANGE AND THEY FORGOT TO PUT NEW OIL BACK IN IT. I NOTICED THE OIL LIGHT CAME ON ABOUT 1/2 MILE DOWN THE ROAD. I PULLED INTO A AS STATION AN CALLED THE MANAGER. THEY CAME DOWN TO THE STORE ABOUT 30 MINUTES LATER AND CHECKED IT. AT FIRST THEY ACTED LIKE I LET THE OIL OUT. ITS A NEW CAR, THEY WERE VERY LUCKY IT DIDN'T BLOW MY MOTOR. I WILL NEVER TAKE IT BACK THERE FOR ANTHING. AND THEY ALSO DIDN'T PUT THE TOP BACK ON TOP OF THE MOTOR THAT COVERS IT.

Went to Wal-Mart today for my usual oil change. The service tech said they were on schedule and it should only be 30 to 45 minutes. After an hour they summoned me and explained that the plug to my Jetta's oil pan was stripped and could not be repaired. They also proceeded to tell me it was probably my fault and they were not responsible. I had a very stern discussion with the manager and she finally agreed to repair the damage. However, still feels it was not due to their negligence. I explained that it is inconvenient for me to change my own oil and that I am a loyal customer.

Ultimately, my car ended up in an auto repair shop and the mechanic there said this is a very common problem with Wal-Mart. He also said I'm the fifth person this week he has seen due to the same situation from the same store. My car is not fixed yet and I'll find out more tomorrow.

I ran over some roofing nails that were in the middle of the road. I decided that, since I needed to get groceries anyway, I would just take it to walmart so there wouldn't be a rush. When I got there, the young man said that he was the only one there and that it may be 2 hours. (We live 15 miles away, so we decided to wait.) When we were done and checked out, we walked back to Automotive. No one asked what car was ours. So, after 20 more minutes of waiting, and my 2 year old starting to have a meltdown, I went up to the desk and asked about our car (I was still trying to be polite at this time.)

The lady pulled our papers immediately and said that it was done. I looked out in the garage and there were 4 guys just standing around doing nothing. How come they didn't call our name was beyond me! We paid and was told that the guys, that were standing around doing nothing, still had our keys. We walked out and stood outside the bay doors for another 5 minutes before I finally had to ask to get our keys!

This did not cost us anything except the fact that this was so rude and inconsiderate, especially with the fact that they knew we had a 2 year old waiting with us.

got my oil changed an car blew up on way home

loss of work no car now

I took my 2003 PT Cruiser in to have the oil changed and my tires balanced and rotated. When I left Walmart, I didn't notice two of the center wheel caps were missing. When I got home and noticed, I called right back to Walmart and spoke with Bud, who is a courteous employee. He said he would look and see if they were still in the shop area. I called him back and he said sorry they were not. The other two caps, by the way, were loose and had been put on incorrectly and were bent at the clasp. I think Walmart should buy me new caps. I did some research and they are $18 each. So, I would like them to either give me $72 plus tax or buy them and give them to me so my husband can do it correctly without bending the clasps. Thank you. Linda McMurtray

Loss of four center wheel covers-2003 PT Cruiser. Two lost in Walmart Auto and two damaged by their mechanic trying to force onto wheel and bending clasps.

They damaged my car and I tried to offer compromise. Mike & Shane at store 0121 in Okmulgee were shown where raising 88 Mark Vll without turning off car's air ride system over extended air springs in 1 spot each. Air bags alone cost more installed then Strutmaster's optional kit installed. Car is a Older Vintage Mark Vll, but we should of gotten another 3-4 years out of suspension if their was not excessive stress put on air bags. Air bags should not have even been a problem with time if they were not over extended when shop raised car with out turning off its air ride system in the trunk of car as store manager verified with security camera. Insurance before looking at damage offered $200.00 & we requested the cost of installation of new parts $225.00.

Then if store could help off set the cost of parts with 2 new 225-60-16 rear tires, several 20-50 oil changes or rear brake job would help off set the $370.00 for parts. Any of theses things would help in off setting damage costs to Mark Vll. John's, assistant Mg., idea of using soap on air bags helped a lot. 2nd issue arose when John, store's assistant Manager said he wanted to tow my car to Shawnee to be checked for damage to air ride system.

Car was taken before I could get back home from our local WalMart in Henryetta, and it was taken to Okmulgee's smaller shop vs. Shawnee shop unknown to me at that time. I have a 1500 watt JVC/Soundstream/MB Quartz custom sound system, computer parts and digital camera with 4 GB SDHC memory card to use with my HP photosmart printer, rechargeable batteries, AC adapter, in a PSC-3100 case. Router, mother board, & other computer parts were untouched apparently, but my Canon Powershot SX110 IS Digital Camera stuff was gone when car was towed back home. Car was basically towed to Okmulgee for no apparent reason.

Had an oil change. Drove away & approx. 15 - 20 minutes later my car was making a high pitched noise & was wanting to stall. I took it to a mechanic & now he says I need a new transmission. The car is a 2002 PT Cruiser with 39,500 miles on it. I have never had any problems with it what so ever. The mechanic I took it to asked me if I ever had anything done with the transmission. I told him no. He stated that it has recently been worked on. I have had the car for over a year & a half now. This could be totally coincidenal. I dont know. But all the mechanics I have talked to about this problem find it rather odd. I even called Crystler & the man there told me that they have had so many cars brought to them after having the oil changed at Wal-mart & he would like to send Wal-mart a Christmas card for all the work they have given them.

Transmission failure

My mom took my car to Walmart to have my oil changed. About 2 weeks after the oil change I was driving on the interstate when my car started stalling. The oil light immediately came on and then my car cut off. It would not start. I had my car towed to a friends house. Two days later I had my car towed to a mechanics shop. The mechanic looked at it and came back and told me there wasn't any oil in it and that had cause my motor to go out. I could not believe what he was telling me. I was furious.

I called my mom and told her what the mechanic had told me. She then advised me to contact Walmart to make them aware of the situation.I talked to 3 different people. They all advised me to fill out a claim form. I did fill out a claim form but have not heard anything from anyone representing Walmart. I've been without transpotation for 2 weeks now and I'm very, very fustrated with the situation.

My motor was blown out due to lack of oil.

my wife and i decided to move across canada,we had gottin an oil change at wal mart grand falls new brunswick,by the time we hit saskatoon, pleasently in minus 50 degree weather our oil filter falls off,my engine light came on and i pulled over as soon as i could, the car stalled before i could slowed down safely onto the shoulder of the road. MY MOTOR IS BLOWN UP!! im stranded and walmart is to thank.

i keep getting the runaround from walmart fake reprisentitives , its a scam to make your insurence come good for the damages..... i am going to do everything in my power too see that walmart never lets this happen again , with there 3rd rate romper room oil changing services, they need to come good for what happened .I NEED A LAWYER ,

Aside from my car blowing up from irresponsible negligence , my wife and i had to sit in minus 50 weather on the side of the high way, called the 1-800 assistance guarenteed number, and the number was closed , so we are on the side of the highway, freezing, couldnt get anyone pulled over to help us at 10:30 on a sunday night in a place we dont know anything about. conveniently im to blame for my oil filter falling out . ive missed work, my wife missed work, we are heading down hill because of this. THIS IS A NEW CAR, WE ARE NOT DONE PAYING FOR IT YET, AND ITS THAT PARTICULAR WALMARTS FAULT IT FELL OFF, NOT MINE , NOW FIX IT.BOYCOTT UNCERTIFIED OIL CHANGERS FROM WALMART. JUST BECAUSE THERE CRIMINAL RECORD CHECKS OUT , DOES NOT MEAN THEY ARE CERTIFIED .

I gotten my oil changed it this WalMart and the day after my vehicle was broken into and my stereo was stolen out of the dashboard. The odd thing is, the personal at WalMart were THE ONLY people in my vehicle to know that I had an expensive stereo in it.

Not thinking they have my home address, vehicle make, model and license as well as knowing there was no aftermarket alarm, only the factory one and how to break-in without it going off, it seemed to theirs for the taking.

So beware where you get your vehicle serviced or you might get more then you asked for!!!

My vehicle ended up with body damage by the window that was used as the entry point, the busted out window, broken dashboard not to mention the now missing stereo, bluetooth telephone adaptor and i-pod adaptor cable.

I took my car for a battery change when i pick my car my stero was not playing and it was in perfect condition before walmart replaced my battery I try to use my radio code to reboot my streo but nothin works I made a claim with walmart and they say the are not liable It cost $1700 to replace my stero I wish someone could help me because this is not fair I though walmart cared about the consumers but they dont care!

I feel emotin stress about this because I have to now spend extra money for a radio My vehicle isnt the same since i had my battery replace at walmart.

I bought a package they offer where you pay for a higher amount to have your tires rotated and balanced and they will rotate and balance them for the life of the tires. I went back to have them rotated and was told since they do not carry that brand of tires they can no longer rotate and balance them. They will no longer have my business or people that i have been referring since i THOUGHT it was a good program.

We took our car a 2004 Chevy Trailblazer to Walmart for it's regular oil change and vehicle checkup. During the checkup it came to our attention that the transmission dipstick had been broken off and they could not check the fluid in the transmission. They said they did not do it and that it most likely happened the oil change before which was also at a Walmart. At that time we ask B. Byrd if it was okay to drive the vehicle and he said yes. One week later the transmission locked up and had to be towed to a transmission specialist who said the failure was do to lack of fluid in the transmission.

We feel that in fact the dipstick was broke off at the previous oil change by a Walmart employee and he simply got rid of that part of the dipstick and signed off on the transmission to relieve himself of blame not telling us the the stick had been broken and unable to check the fluid. If he would have informed us of this issue it could have been solved with out the $2900 cost for a transmission rebuild.

We filed a claim with CMI (Claims Management Inc.). we dealt with a Barb there who was rude talked down to us and even called the mechanic at the transmission shop a liar and that the transmission had to have a leakage issue and she would have to deny the claim he explained to her that there were no leaks and it was a Walmart topping off issue. When CMI received the statements from the Walmart fluid checkers not mechanics (which barb at CMI called them) they had changed the statements made and told her that they never told us it was okay to drive the vehicle and did not recall placing blame on the previous Walmart oil change.

We went to our Attorney's office on 2-27-09 and are in the process of suing Walmart and CMI. Please take our advice and never let Walmart fluid checkers touch your vehicle as the internet shows that they have more complaints than praises.This will be taken to the next level and will make it a life long goal to expose Walmart Automotive.We would love to start a class action suit against Walmart and CMI. If anyone reading this has had a problem with Walmart Automotive would like to join this class action please notify us as we have a attorney that would love to do it.

Transmission cost $2900 3 weeks without the vehicle Treated like a idiot and lied to.

We took our car a 2004 Chevy Trailblazer to Walmart for it's regular oil change and vehicle checkup.During the checkup it came to our attention that the transmission dipstick had been broken off and they could not check the fluid in the transmission.They said they did not do it and that it most likely happened the oil change before which was also at a Walmart.At that time we ask Barry Byrd if it was okay to drive the vehicle and he said yes.

One week later the transmission locked up and had to be towed to a transmission specialist who said the faleure was do to lack of fluid in the transmission.We feel that in fact the dipstick was broke off at the previous oil change by a walmart employee and he simply got rid of that part of the dipstick and signed off on the transmission to relieve himself of blame not telling us the the stick had been broken and unable to check the fluid.If he would have informed us of this issue it could have been solved with out the $2900 cost for a transmission rebuild.We filed a claim with CMI (Claims Management Inc.)(we dealt with a Barb there who was rude talked down to us and even called the mechanic at the transmission shop a liar and that the transmission had to have a leakage issue and she would have to deny the claim he explained to her that there were no leaks and it was a walmart topping off issue.

When CMI received the statements from the walmart fluid checkers not mechanics (which barb at CMI called them) they had changed the statements made and told her that they never told us it was okay to drive the vehicle and did not recall placing blame on the previous Walmart oil change.We went to our Attorney's office on 2-27-09 and are in the process of suing Walmart and CMI.Please take our advice and never let Walmart fluid checkers touch your vehicle as the internet shows that they have more complaints than praises.This will be taken to the next level and will make it a life long goal to expose Walmart Automotive.

I took my truck to get a oil change on Feb 20th 09, and lube the chasise, and they told me that they would also vacume the intior. When I got home I noticed that there were greese arm smeares on my white paint, bothe sides of my front fenders, and they only vacumend around the floor mats but not under them. And I got under the truck to see if it was done write and shure enough, no they did not greese my truck. The greese fitings were still coverd in dirt,and not tuched. Thats how I knew.

two occasions. first was a Mcpherson strut replacement. The idiots melted my CV joint boot with a torch. Shouldn't have given them a second chance. second. bought a new battery, the idiot left a pair of vice grips under the hood resulting in a dented hood. You must bear in mind, these so called service technicians can't make it anywhere else. I don't know why Walmart cant pay a decent enough wage to attract better people.

I took my 03 Volkswagen Jetta for a simple oil change earlier in the Fall of 2008. When I got my car back, it was running very rough. I returned to Wal-Mart and they had loosened a vacuum hose and disconnected a sensor. This was corrected and my car ran perfect. I thought this was just a fluke and would not happen again. Took my car in on 2/14/09 for another oil change and tire rotation. Got my car back and again it was running extremely rough.

Returned to Wal-Mart (raising Cain and asking for the store manager who never showed) and again there were two hoses that had been loosened during my oil change. The technicians test drove my car and it is still running extremely rough and they couldn't find anything else that may have been disconnected. I received an apology and a $25 gift card. I thought maybe the culprit was a fouled spark plug. All spark plugs and wires have been replaced and my car still runs [badly]. I even put fuel injector cleaner in it.

I have an appointment with a Volkswagen dealership on 2/25 for them to find the hose or sensors that are still disconnected or repair damage Wal-Mart may have caused to my engine. I'm taking my receipt to Wal-Mart and I hope they have the decency to reimburse me. I will NOT darken their door again for groceries or any other necessities.

came into auto repair shop on feb. 17, 2009 at approximately 6:30 pm for a headlight replacement. After asking about that the new manager said he couldnt because they had a 2 hour wait I said really and walked into the store and talked to a girl and asked for a store manager. in the mean time my boyfriend came into the store and said the new auto mgr was going to call 911 and report I was drunk. I am deeply offended he took that stance and had no right to say that.

Therefore I feel that corporate should take a stance and train their so called management in the auto dept. I talked to the store mgr. and told him I would report this to corporate. I feel in this economy that they would not turn a customer away....Also to threaten to call 911 because he assumed I was drunk....noi I was not. I was ****** off because he assumed I was under the influence of alcohol. I am under the influence well I will contact my attorney and pursue this further.... I will not be insulted or accused of this. I have shoped in this store since it opened and will not and I repeat not shop there again. For someone to accuse a patron of walmart because I was going to talk to the store mgr. He was going to call 911. I think not. Word of mouth is everything......

came in for a headlight bulb replacement.

To begin with I have spent ALOT of money at Walmart. I have a 2005 Kia Sorento that I bought in Nov. 08. I had my oil changed on 1-14-09. The car did fine until on 2-10-09 I heard an AWLFUL noise in my engine. My husband got to looking in the engine to see what the awlful noise was and come to find out Walmart left my main oil cover off and it was stuck in my serpentine belt, grinding the side of the cover... Needless to say it totally frayed my belt.

I went right to Walmart to see if they were gonna pay for me a new belt. Pete the Assistant manager of course said they would let there insurance handle it. We called the regional and district (Damian West) managers to try and find out some information and needless to say they still have not called me back. The insurance was denied and THEY said they found NO negligence in Walmarts part. I have spent alot of money at Walmart and I can tell you that I will never shop there again. They lost a loyal customer all because they're to greedy of a company to repair a $60.00 belt. I just want to get the word out to not let Walmart repair your car at all. BOYCOTT WALMART!!!

Money is really hard right now and having to pay for something that someone else broke is not right. And they act like they could just care less...

My wife took her toyota camry in for an oil change at walmart. The tech. came back and stated her battery post need to be cleaned. After cleaning her battery post, the tech attempted to start the car. The car would only idle when you pressed the gas pedel. When you turned the ignition off and restarted the car the motor was at fuel throttle without pressing the gas pedal. So the walmart associates decided the car needed a new battery. The problem still occured. Then they decided that a throttle pedal sensory had went bad. So they order the sensory and place it on the car the next day.

The problem still was not fixed. After asking the desk clerk if the walmart techs were mechanics, i was informed they were not. So had to get the car towed to a local toyota dealership in which they discoverd the throttle body was locked up. The manager at the toyota dealership stated that the battery post at some point in time must have accidentally touch the opposite post. Thus causing the damage. This is a car that i have never had a problem with prior to this occurance.

My wife and children waited 4.5 hrs at walmart to only find out the car must be left overnight. The techs replaced a throttle sensory in which this is not a normal practice for walmart. After getting the car repaired at a local toyota dealership the cost was $1200. I filed a claim with walmart but was denied based on the premise if the battery post had been crossed fuses would also have been blown. I don't understand how the walmart employee drove my wife's care into the lube bay with the car running fine and then after the service the car will not run.

Oil Change on 2008 Saturn Vue. When technican put the filter casing back on he did not place o ring in proper position, which cut the o ring, causing oil to blow out of engine.

Engine rattles when started cold for about 2 - 3 seconds. Walmart is offering to exchange a used engine that I have no history on, allowing $1595 for labor and associated items. I lose the powertrain warranty on my vehicle for which Walmart offers no compensation. They have offered some miniscul warranty on the replacement engine; but not on the rest of the powertrain. Saturn suggests that they replace the engine with a new Saturn engine, thus keeping my new car warranty intact. There is a $2000 difference between what Walmart Claims (Claims Management, Inc.) is offering between what Saturn suggests should be done versus what Walmart is offering.

My wife went to Walmart for a oil change on 2/7/09 04:52 pm waited til 05:49 pm for the van to be serviced. We drive a 2006 Kia Sodona with around 18000 miles on it. And I have the oil changed every 3000 mile. When She got home I cheched the oil and it was still dirty and at the same level when I check it the day before. The oil was not change. We paid $35.57

Well so far only dirty oil I will have to take the van to the Kia dealer to have the van gone over.

Went to Wal-Mart on 02-07-09 and had oil change done on a 1992 Ford Crown Victoria that had only 68,000 miles on it. Everything seemed fine. Drove to work and on way home the oil gage dropped then engine started making metal on metal sqeeling and then the car died. Called tow truck and the tow truck driver noticed new oil all over the oil filter when he was hooking the car up to the flat bed truck. He reached up and touched the filter. It was loose. Towed to a machanic and pulled the dip stick and no oil in engine.

Mechanic still needs to look at vehicle. It was towed on a Saturday night and machanic will not be in till Monday morning. Looks as if the engine is seized up and will need a new one. Value of car is $2200.

Approximately 3 weeks ago, I took my car. A beautiful, very well cared for 1994 Chrysler LHS for an oil change and fluid top off at Wal-Mart. There were done awfully fast, and didnt exchange there usual pleasantries with me when I paid the bill. They said they topped off mt transmission fluid, said my car came in oil FULL, but had a slight leak, which seemed odd. (I use Max Life Oil ) not necessrily because of the comments but because of there strange emphasis. I left and like usual my beloved car (I just had it painted beautifully) rode beautifully.

Well after a week or so my brakes began grow weak. I though maybe it was the cold. It became worse, and took it to a garage. The mechanic discovered that THE WRONG FLUID WAS PORED INTO MY BRAKE LINES! WAL-Mart! We called them politly, but they became indignant! I could barely get the car home. Seeking a secod opinion I called Dodge Chrysler. They said if I could get the car there, they might be able to save it with a vigerous flush of the system. I towed it there with AAA.They tried, but said the car is a goner. The entire braking system and computers were ruined by the alien substance or wrong fluid in my brake lines.

I am devestated. I love my car. Its like a cherished friend as well as a serious necessity. It was a wonderful car. Beautiful, powerful, a performer with a host of new parts. I can't afford a new car. Nor did I think I would need one or even want won anytime soon, so happy I am with my Chrysler. I never touch the fluids.They are running from there responsibilty in ruining my beloved car. Can you help me?

I an't afford a new car. I'm on disability and make extra vital income with it, I've lost my life and any hope. The car is wrecked. It s my only valuable possesion.

During a regular oil change, our Toyota SUV had so much oil forced into the engine that our block cracked. Walmart immediately contacted their internal insurance agency. They leased us a vehicle, they purchased us a rebuilt engine and they allowed a Toyota service team install the engine. They stepped up, did not deny wrong doing and fixed the issue. While the situation should never have happened with protocols and proper supervision in place, I believe that Wal-Mart did the right thing by us.

I wrote the other day about my vehicles oil change and they had not tightened the oil plug and my oil ran out and my motor locked up.Debbie from bentonville ark. contacted me today and said to replace the motor in my vehicle would cost more than the vehicle was worth.The estimate was 2600 dollars.She said walmart would give me a thousand dollars.I told her when I took it there it had a good motor and the value of my vehicle was irrelevent.So that is where I stand right now.No vehicle and them wanting to give me a thousand dollars to put towards a 2600 dollar job.

I broke down on sunday night an hour from home and had to call my daughter to come get me and take me to a motel and had to get a buddy from work to pick me up monday morning so I could get to work.I now have no vehicle to drive.I have always bought my tires and oil changes every 3000 miles from walmart.

i GOT OIL CHANGED LEFT AND LATER THAT DAY i WAS DRIVING AND OIL LIGHT CAME ON. pUlled into staion and dipdtick read empty so I bought 3 quarts and put it in and dipstick still was dry. Looked under neath and oil was on the ground. there was no oil plug in oil pan. Called wal-mart at 9 pm and they said there was nothing they could do that late so I got a motel and they had my car towed there the next morning.

I had a buddy pick me up from motel on monday morning to go out of town to work and walmart has not contacted me yet as to wether my motor is ok or isnt. I am workin close to alabama and want be back in the area till friday. I dont know yet what is going on or if they will replace the motor or what.

I took my car to Wal-mart for an oil change on Jan 6, 2009. They did not seal my car properly, which caused the engine to lock up and it was destroyed. They admit guilt and is paying for to get a new engine and a week of car rental. It is now Jan. 29, 2009 and my car is still not fixed. I called the dealership today and was informed today from the dealership that something else is wrong. Once the engine was taken apart they noticed the cylinder is messed up also. Just to let you know this is a 2007 car and I only had the car for four months before Wal-mart messed it up.

I took my 2006 Kia Sedona into WalMart for an oil change. I went to my neighbors to pick up their daughter to go to a festival. He father called to let me know that I had left alot of oil in the driveway. My oil was checked to find there was very little left and the oil filter was almost completely off! Filter was tighted and refilled with oil. I took it to WalMart the next day. I was given a free oil change and told sorry. The EXACT thing happened a few weeks later! I took my van to the dealership to see if there wasn't something else going on. No. The WalMart lube guy didn't put the O ring that went with the filter.

I took my receipt to WalMart, was told to go back the next day to talk to the Manager. I did, he wasn't there. I asked to speak to the store manager, he refused to speak to me. They told me they needed to see the video of my van having the oil changed. It cost me 3 times more at the dealership then it did at WalMart, but I almost burned up my van! All I asked WalMart was for the price of what I had to pay at the dealership. I wrote a letter to the powers that be at the corporate office and have yet to hear from them. Please if you have a KIA, DO NOT have it serviced at WalMart.

This is and will be the last time i use a Walmart service center!!!ever !! This was a standard oil change! This same incodent happenened to me on my last oil change! Twice not so unlikely i think!! They changed the oil and i payed them! Inroute home rear tire goes flat! On top of the moutian 10 degrees! im out fixing a flat that i did not have going in for the oil change . Now this the second time this has hapened to me in lehighton store! Ithought the first time might have been an acident but not twice,.Now i live 20 miles away from the store. And could not make it home in time for an apointment.its hard to justifytwice Ya have lost a customer!!!!!! For ever I dont care if you franchise goes bellyup!! You will not get one dime from Me!!

Walmart does HORRIBLE work! Today i realized it might be a good time to get my oil changed so i took my new PreOwned kia spectra in and they took it and told me it would about 35 minutes. About an hour later i went back to them and my car was parked out back and NO ONE told me they cancelled my work order and just parked my car off out back. Apparently they didnt want to mess with my oil plug they were too scared to touch it.

Then i went online and read consumer reviews about wal-marts tire and lube, i was thoroughly UNSURPRISED by them. i've heard negative things about them but i never heard this crazy stuff these people have reported. They refuse to do brakes as well, THANK GOD cuz they would have probably cut my brakes or something. All in all i think a HIGHER power blessed me with that work cancel because i have read all these horrible reviews about cars on fire and engine failures due to poor work. Thank you consumer affairs!

On 12/23/08 at 7:30am I went over to Walmart in order to get an oil change for my 2006 Hyundai Elantra before going on a trip out of town. The car was working fine and this was just part of routine maintenance as we have a strict schedule to upkeep our extended warranty service. Upon arriving I saw a sign with a special for a Fuel Injection Service along with the Oil Change. The sign state that it would increase my gas mileage and decided to add it to my service. An hour after driving, the check engine light came on.

My wife immediately called Walmart and spoke to Atish, the Assistant Manager who explained that the fuel injection cleaning service can sometimes cause the O2 sensor to gum up as this happens with some of the newer cars. He said to drive it around a bit and to bring the car back to Walmart and they would clear the check engine light. My wife went in on 12/26/08, as Walmart was closed the previous day. They cleared the engine light. The check engine light came on again an hour later. We returned on 12/29/08 and the Bay Supervisor wrote on our invoice to take it to the Hyundai dealership to have them clear the sensor and they would pay for it.

On 1/2/09, the dealer inspectected the vehicle and stated that the O2 sensor and the Catalytic Converter was completely ruined by the fuel injection service in the amount of $1579 in repairs. We took the Hyundai Dealership paperwork to another shop to have their top mechanic look at the paperwork and he confirmed that with the codes given on the paperwork he would have concluded the same thing.

Walmart's insurance, Claim Management, Inc., is refusing to pay for the damage caused by [them]. They have repeatedly stated that they are waiting on video from the service department and even hung up while on the phone with them. We have been without a car now for two weeks and it is putting a burden on our work. We now have a non-working car that we are still making monthly payments on.

We cannot afford to repair the $1600 car costs. At this point we are trying to get the insurance to repair the car but they refuse. If we cannot get this car fixed we will be forced to stop paying the car and file bankruptcy when the bank comes to us for the outstanding monies owed.

Approximately 2-3 weeks ago, I brought my wife shopping at Walmart, and as she shopped I brought my van into Walmart to get an oil change. I went to join my wife shopping and once done, I went to pay for the oil change and got into the van and drove to the front to pick up my wife and groceries. We live in Bolton so we got onto Hwy 50 and about 5 minutes down the road, the hood of the van flew open and shatttered the entire front windshield, also damaging the hood. My wife had glass pieces all over her.

I pulled over and closed the hood and putting my hazards on, I drove back to Walmart. I told them that obviously, whoever did the oil change did not bother to close the hood properly. They took some pictures, apologized, and called us a taxi to take us home. The Assistant Manager said that they would send it to get fixed. About a week later I got a call fromt the claims department from Walmart saying that they were doing an investigation. The proceeded to call me back, altogether about 3 weeks after the incident to say the latch on the van was faulty.

Now I must go through my insurance company and pay the $500.00 deductible. I don't understand how they can get away like this. I have never had problems with the hood and find it pretty coincidental that this would happen right after an oil change. I have six children and find this expense unnecessary and unfair. I have better things to do with my money than pay for their mistake, but as one person up against a chain like Walmart, what can I do!

Went to Walmart to buy a new car battery. Used there car spec look up book to find the right battery.The book told me what battery to buy so I did. Got the battery home only to find out that the termanals on the battery are not in the correct location for the battery wires to reach.

Now I have have to drive 30 miles to Walmart and then turn around and drive 30 miles back home plus stop at another store and buy another battery.

I took both my cars(Chrysler 300 and a Kia Sorento) to the automotive department to have an oil change on both of them. I then went shopping to wait for them to call me on the intercom. When they call, me and my wife walk overthere paid and went to the Sorento to put our groceries. When I open the back door I noticed my 12 inch subwoofers were missing. I then told an employee that was standing by that they were missing. He automatically replied I didnt steal your speakers. I said I never said you did I just told you they were missing.

Then they went to go look at the cameras and came back and told me that they never saw the back door open. I explain to them that you dont have to open the back door to get them since they were in two seperate boxes and you can get them from the front since it's a small SUV. They started to get very aggresive saying that I was accussing them of stealing.

I didnt want my kids being afraid so I told them I was calling the police. While I was waiting for the police, the manager came and started to get very aggressive asking me why I called the police. I told him I was making a report because my speakers were missing. He started saying that I was accussing them of stealing and that he didnt want to hear nomore. The police arrive and told me I could leave, that he would give me a call in 30 minutes. So me and my wife left with the kids (scared of all the commotion). The officer call me later and said that the back door never open but he didnt search around or look on the employees cars. I then call walmart corporate and they told me there was nothing they could do. So if you'll can help me i would really appreciated it.

I paid $300 for the subwoofers and my wife and my kids did not needed to see the Walmart employees acting in that way.

Took my car to Wal-Mart for recommended service for a premium plus oil change on July 5th, 2008, no discrepancies were noted on statement when completed. Next service was on 12/6/2008 where I was told by the lower bay technician Adam that my drain plug would not thread in due to the drain pan threads were stripped out. Adam searched past services and noted no discepancies noted on any past services.

Wal-Mart District manager named Steve M explained to Steve C that due to the age of my car / milage (20 years / 145,000 miles)that it is considered standard wear. (My certified Acura mechanic Robb at Infinite Motion in San Marcos, Ca. who has recently serviced my Integra has documented otherwise that there was no wear to my drain pan threads). By Wal-Marts own service documentation there were no discrepancies noted ever to thread wear on my Acura's drain pan. Note: messages left with Steve Markey at (858) 278-5671 on 1/4/2009 12:00 P.M.

Temporary drain plug fix, leaks oil, drain plug does not torque to specifications, drain pan threads stripped out, missed work, rented car, etc.

On 12/18/08, I had the oil changed in 2004 Toyota Corolla. Five days later, I noticed a burning smell coming from the engine compartment. I near the Toyota dealership, so I took my car in there, and the oil cap was missing. The oil had sprayed all over the engine compartment and had soaked the hood insulation, making it a fire hazard. I called Wal-Mart and they sent a technician out & he took pictures with a digital camera. A few minutes later he informed me that their video showed the technician placing the cap back on the valve cover, therefore, they will not pay for the damage. when I get my car back next week, believe me, I will make sure that Wal-Mart reimburses me for the cost. I will never have my oil changed there again.

I have been without my car for nearly a week now because of this. The Toyota dealership had to order a new hood insulator, and they haven't received it yet because of the holiday. Luckily my husband is off work for two weeks, so I've been using his pickup truck, but that's not fair for him to have to sit at home because this has left him without a vehicle! This has been extremely stressful for me, and it has placed a financial hardship on us.

I took my car to walmart in North East, MD for an oil change and fuel injection cleaning. Let me begin with the oil change. I had a high mileage oil change done on my car. It is a 2001 Monte Carlo SS and it was getting close to 100,000 miles. I want to keep my car for as long as possible because I love my car. I paid the extra money for the high mileage oil change only to find out after the fact that there isn't much of a difference between the high mileage oil change and the standard oil change even though there is a big difference in price. All of the oil changes performed by Walmart are standard oil changes. The same oil filter is used for all three options of oil changes they offer. However, they do not tell you that when selecting your services. It is not stated anywhere on their oil change selections.
When complaining about this they told me they do not need to explain to their customers that the same type of oil filter is used no matter what oil change you select. I am sorry but if I am paying more for an upgraded service I expect all services to be upgraded not just the oil.

The fuel injection cleaning is what caused the most damage to my car. The chemicals they used melted my catayltic converter. It took me several weeks to get a manager to talk to me about the issues with the services I received. When I finally got a manager to talk to I was passed to one manager after another, having to explain the situation over and over again. Walmart had their own mechaninc look at my car which I knew was not going to result in acknowledgement of Walmart being at fault.

I filed a claim with Walmarts Tire and Lube insurance company and had a nonaffiliated mechanic look at my car. By this time more than a month has passed. I was set up with a woman by the name of Regina at the insurance company for Walmart. I talked to her several different times to give her the same information. I am not sure why she kept losing the information of the mechanic that I had my car checked at.

Then on Christmas Eve I received a phone call from Regina stating that because it was over a month since the service was completed that she could not hold Walmart responsible for the damages to my car. She took her good old time investigating my claim, which I don't think she did, that it was too late and I was not being compensated for the damages that they caused to my car. Walmart purposely takes their time in the claims process so that they don't have to fix what they have broken.

Due to the damage of my catalytic converter it put me in financial dispair and caused great physical damage to my car. I didn't have the option to drive another car while waiting on walmart to determine what they were going to do. I put double the amount of gas in my car than I would normally have to do prior to the services. I had to pull off on the shoulder of the road many times because my car lost most of its power with a melted catalytic converter. I was emotionally overwhelmed and feared for my childrens safety every time I put them in the car. Being a single mother in today's economic difficulties I was left with no other options and Walmart not helping the situation. I was emotionally and mentally stressed out because of the ordeal Walmart put me through. It cost me over $1200.00 to have services at Walmart performed on my car. All Walmart could say was We are sorry you are not satisfied. They are sorry they broke my car and they are sorry for me not being satisfied but they are not sorry enough to compensate me for the damages to my car.

Asked for oil change and left front tire patch, girl did work and stated she could not find a leak, went out to look at tire after paying and right front still low, asked which tire they looked at and tightened up rim on and it was the left rear. paid $9.50 for tightening of wrong rim and no repair done at all to correct tire. Could not stay. would like a refund.

I still will have a slow leak in the right front tire that I have now paid for.

I took my vehicle to a walmart for the first time to have an oil change and they drained all the oil out not sure if they put oil back in or not but they left the cap off so even if they did replace the oil it all spewed out all over my engine. I have been driving it for a week not knowing why it was acting up until it completely shut down and now the engine is destroyed.

I now have a nonfunctioning car and all walmart has been doing is just transferring me to other departments. I finally spoke with the insurance company there and they are taking their sweet time trying to figure out if they will pay any of the damages or not while my car is sitting in an abandoned parking lot as i cant afford to have it towed. Please think twice before ever taking your car to this place or if you are like me I will never even step foot in another walmart as long as i live

Having bought a used 1998 Honda Accord in 2004, the first time we tried to change the oil was a big ordeal. We didn't have the right tools, but we ended up getting them and changed the oil in the car ourselves several times. The time came that we just didn't have the time to do it ourselves, so we decided to take it to WalMarts TLE the next several times. We moved to the England per military orders back in July 2008, and this past week tried to change the oil in the car. We got the oil filter off, then came the issue of getting the drain plug off. It would NOT come off.

Upon further inspection, we saw that it had been tightened so much, and been destroyed by whoever at the WalMart TLE put it back on. After hours of trying to get it off, we finally gave up, and replaced the oil filter. Being that we live in England now, we can not simply take the car to a local WalMart, present our most recent receipt from the previous oil change, and say, fix it now. We also did not feel comfortable taking it to a local mechanic, considering that we are not sure how familiar an English mechanic would be with an American Honda Accord. My husband had to take it to the auto shop, on base after he had worked a full days work. The mechanic there helped him out, gave us a new drain plug, and said that there are countless people who just get their cars and decide to change the oil on their own.

Then in a last ditch effort they end up taking it to the Auto Shop on base to get it done because WalMart TLE has done something to make it impossible to work on their car. I will never shop at a WalMart, or company owned by WalMart again. I have a history with them, having worked there for a combined total of about a year. The way they treat their associates is a direct representation of the respect the TLE employees give to your car. WalMart will be receiving a complain from me. It will be sent to the manager of the store in Fort Walton Beach, Florida, the manager of the TLE department, and also the president of the WalMart corporation. However, I expect nothing in return, considering they could not keep their word when it came to my employment.

I had left my vehicle in Wal-mart for oil change .The associate suggested me to go for a $42 total fuel system cleaning service. I opted for it and ended up getting the service engine indicator on. I am not sure what they did to my vehicle. They are not helping me to resolve it. When I started talking to my friends and colleagues about this incident I was shocked. Most of them, who had gone to Wal-Mart once, never went back there. They never vacuum the vehicle. They never check tire pressure. Not sure if they do proper oil change, for our vehicle. We cant really believe them. They claim that they do battery, transmission, pressure etc check on the glossy print out, but in reality they do not do any. One of my friend claim they never ever check tire pressure.

Another instance, I was here for oil change and a complete vehicle check. the alternator of the vehicle started giving problems same day after oil change at Wal-Mart. I had to tow my vehicle to pep boys, pay $400, to get it fixed. Am not 100% sure why this happened but the alternator warning indicator was on as soon as I picked up my vehicle. One of my friends asked for a battery change but they actually installed it the incorrect way and it caused damage. They were trying to get away but on regular insistence they relented and compensated him. Least I thought I can do is to warn others about my experiences.

I brought my van for an oil change in this store at 12:26PM and I chose the conventional package which is the same package when I brought my van before. Although now it increases four bucks and it cost me only thirty three dollar for that package. Then the staff took all the information and I signed the form for the maintenance. The bottomline is they put the wrong oil which is syntetic oil where its totally different from the package that I've chosen and it will cost me more than double and I refused to pay for it because that's not what I am expecting to pay and he said either I'm gonna pay or drain it again and put another oil that I've chosen.

As a customer he never gave me a consideration after I've waited for more than 2 hours and he still insisted to drain again if I don't pay for that. I just wondered why he is trying to put the blame on me where they are the one who made the mistakes. I was so upset and mad because they wasted my time getting late at work and why just he didn't let me to pay what I have to pay instead he'd rather drain again and waste the expensive oil and put another new oil base on my package that I've chosen.

I will never go again in there and warn as much as friends I have to avoid this such situation. I was so very disappointed after what he has done to me the way he treated me as a customer its very unprofessional, this manager needs knowledge about customer relations training and needs knowledge about how to value customers

Since I got my car in 2006, I have had my oil changed at Wal-Mart, mostly because of the convenience. I save my receipts from all of the trips. Recently, I had my oil changed there and started hearing a funny noise. My friend noticed it as well. I took it to Meineke to be inspected and they told me that the motor went bad because what probably happened was that Wal-Mart had a couple of people working on it, drained the oil and started up the vehicle without any oil in it, causing severe damage to the motor.

I called up and asked to speak to a Tire and Lube Manager, and Chuck answered. He told me it wasn't possible because they don't deal with the motor...hello, the oil has to be changed so in a sense they do! Then he told me that they better not be doing that. I said that Meineke told me that they have had other customers with the same problem. Chuck told me I could talk to someone higher than him in management. I told him I would definitely do that and that I am ensuring that I never take my car there again and that I am spreading the word to others what terrible service Wal-Mart Tire & Lube has

My entire motor has to be replaced, which is at a minimum of $2,000. I want others to be aware of how careless Wal-Mart Tire & Lube can be.

On 11/21/2008 I looked at prices for an oil change on the wal-mart web site and found the price for 19.88 economy oil change. After driving to wal-mart for this, I was charged 25.00 and told that price was not available anymore. It should not be advertised at 19.88, I could have gotten it cheaper elsewhere. The price of 19.88 is why I went there. False advertisement.

The clerk said she would check on it. I was still charged 25.00.

Had the oil changed in my car a while back. After I left I discovered that a pocket knife I kept in the car was missing. I called the store and spoke with a member of management later that day with my concern that the knife was stolen while in their bay. He told me that they would review the security camera footage and get back with me. I thought to myself--so much for that--and didn't expect to ever hear from them. Much to my surprise the next day I got a call back from that manager saying they believe the tech that worked on my car had stolen the knife and offered me a $40 gift card. I thought hell yeah since I had only given about $25 bucks for the knife. Glad to see they tried to right the wrong. I have read the other posts on here and find it hard to believe that these things are happening since I have always gotten very good service at the walmart stores in the knoxville area.

Situation resolved fully.

Our family moved from Ohio to Nevada in the month of August 2008. We had Walmart do a fuel injection repair on August 4, 2008. We strongly feel that the repair Walmart did effected the van in a negative way due to the engine light going ON and the strong smell of gasoline immediately after the repairs were made by Walmart. We travelled for 30 hours from Ohio to Nevada with the strong smell of the gasoline! Knowing that this can be very toxic to everyone in the vehicle!

The technician that repaired the van AFTER the Walmart repairs stated on his invoice notes: the O2 sensor failure may be related to the fuel injection service performed recently. We have approximately $500.07 in repairs made, money lost for not placing the money into our business capital, stress and physical hardships from driving 30 hours from Ohio to Nevada and also possibility of being exposed to toxic gas fumes due to the malfunction with women and 3 children riding in the vehicle.

We had more repairs that needed to be done, and our time and energy and stress for dealing with the different departments and people at walmart. We run a small start-up business so we lost money due to the time taken away from repairs and discussions with the various people involved in this case. And the money we lost rather than investing it to our business capital.

I went to get my oil change. The manager who was a woman looked like she was high on drugs and unruly dressed. She kept on walking back and forth as she asked me for my information. I had to approach her and stated I needed an oil change she was very unprofessional. As I was leaving the technician who was male started laughing at me, I felt like she and he made an inside joke and I was the pun of it. I feel the enviroment there was very unprofessional and was run by a group of kids and clowns.

I felt I was treated unprofessionally and that if Walmart would hire better trained and quality people custumers would return for their services.

On or around October 24th I went to the tire center at the Clanton, AL store to have my tires rotated and balanced. No one was in line of ahead of me for rotating tires. Only one oil change was in line. I walked around the store for over an hour to only find out that one of the workers was at lunch but was told I would be next in line.

An hour later, my car was still not ready. I noticed people htat arrived after me were getting their oil changed ahead of my rotate and balance. When I complained the clerk told me that the district manager's policy was to do oil changes first. I called the district manager and left a return number but still have not heard from him.

The store manager apologized and my car was pulled in for service. After only two hours. However, my car was in the bay for an additional 40 minutes. I wasted two hours and forty minutes. I have now come to the conclusion, I am better off taking my business elsewhere since Walmart does not care care about my business.

On 10/18/08 I took my car into the North Salisbury, MD Walmart to their Tire & Lube Express around 1:00pm to have 1 tire changed on my front drivers side. An hour and a half later I receive a call from Shawn (Service Manager) that they have a problem. He informs me that they locked my keys inside of my car and broke my front windshield. I immediately head over to investigate the problem and talk to Shawn. He informs me that while attempting to unlock my door they cracked my windshield while prying the doors back (he didn't mention the device) but appeared to be damaged by a crowbar. He takes me into the office to show me pictures of the damage that was done; at the time the only damage visible was to the windshield itself.

Shawn tells me that he is going to give me the tire for free and to get an estimate on the windshield so that they could pay for it to be replaced. Upon arriving home I opened my door and noticed that there was alot more damage to the inside of the door itself. This prompted me to look at all of the doors to see if they attempted to break into my car on the others. It turns out that there was even more damage to the inside of the passenger door itself as well. I return to Wal-mart and tell Shawn that there was alot more damage then he actually said and that I need to speak to a manager. I explain the situation to Betsy (Assistant Manager) and we go outside to look and document the additional damage that was done to the car.

The damage is as follows:

1. Damage to driver side door - inside scratches and cuts, weather strip and inside door strip is ripped and torn and tint is scratched.

2. Damage to passenger side door - inside scratches, dents, weather strip is torn and tint is scratched.

3. Cracked windshield (about 6 inches) on passenger side door.

Betsy took pictures, wrote down the damage and signed and dated a paper she gave me and informed me that she would key the event into the system the same day.

I contact him the same day and leave a message on his voicemail that I had the estimate faxed and am waiting for his response. I don't hear again from him until 2 days later in which he informs me that because the damage is over $1,500 dollars I have to get a second estimate. On 10/23/08 I take my car to Pohanka Collision Centers in Salisbury, MD for a second estimate in which they quote the damage/labor at $2626.68, and have it faxed to Travis. Travis calls me the same day and informs me that he will process the first estimate because it is lower and will mail a check out for the first estimate + 5 days to get a rental car at $35 per day. However, although quoted higher, the estimator at Pohanka Auto Body informed me that their repair/paint techniques would be better suited to repair my car to its original state.

I bought my car in for a oil change the attendent told me it would take at least two to have it done.I was fine with that.What I was'nt fine with is when they finally got to my car,and this after waiting two hours they told me that they had to decline the oil change.There absurd reason was that they could'nt remove the dip stick from the engine because it was broken off.That is true however I had repair it well enough to have the oil change until I was able to fine a new dip stick.What upset me was that they never made an effort to even attempt to remove the dip stick.I saw the mechanics talking from the customers waiting area,and all of a sudden they were backing my car out of the service dock.

The manager came in,and said they had to decline changing my oil because they would'nt be able to measure how much they were putting back,or how short it would be.Again they did'nt make a effort or apologize for the long wait,and the manager in that area did'nt give a logical excuse to explain why they did'nt make a effort.He abruptly went to the next customer,and forgot I was even there.

Again a logical explaination would have me understand why no effort was made to change the oil.I fine this behavior totally unsatisfatory.I have had the oil change at another Wal-Mart before,and the mechanic that change that oil had no problem with changing it,and he was considerate enough to informed me that I needed to fine a oil dip stick soon.Again this was poor,poor customer service.I said nothing to the manager or the attendent I got my keys,and left thats how upset I was about the service.I am totally dissapointed in the services Wal-Mart rendered.I don't expect any type of discipline against the employees I had to let some know that this type of behavior is unacceptable.Thank you.

On October 20th my fiance adn I took my truck into to be serviced, (have the oil changed, have the fuel treatment done and also get two new tires put on and have two other tires changed over.) We were called back to answer a question that they had about the tires. The manager Sandy was very polite when we got back there. They had an issue with the size because it is an alternate tire that can be used. She called Larry in because she was going to lunch. Larry had an attitude from the time he started dealing with us. They had already at this time had my vehicle in the shop for an hour and a half.

He called his regional manager to see if it was okay to put the tires on even though I had already informed him that they were the tires that I had on previously to the tires that were on there. I also informed them that I would like to have the white letters on the outside. After walking around Walmart for another hour we returned back to Tire and Lube where I noticed that they had put the tires on the wrong way. I informed the clerk at the counter that they put my tires on backwards at that I would like turned around. Ed was informed who got extremelty upset and displayed a great amount of attitude.

My fiance iss on Medication for her MS and because of this incident she missed taken her meds. This caused her to be in pain because of the disease. In addition to this The time delay cause me to miss an appointment with a potential client.

I went to Wal-Mart Tire and Lube on Saturday October 18th 2008 to get my oil changed. I got the premium package and while they changed my oil I bought goceries. After about 45mins my oil was changed and they said they changed my oil and I was not informed of any issues. So, I drove my car about 2 miles and I noticed smoke coming out of my engine, I stopped my car and opened the hood to find oil coming oil out of the oil filter area. I immediately drove the vehicle back and they looked at it and said I needed an oil pump gauge.

Anyway, the worker (Shaun) said I could go to Auto Zone and buy one. I asked if I could drive it home and if it would be ok, and he said yes and probably it should only require just the guage and that it should stop smoking because they sprayed off my engine that oil had spilt on and he noted that he put on 3 different oil filters to get it to stop leaking. I was very upset, I saw the bay manager briefly and he said nothing about fixing my car to it's oringinal condition.

I drove the vehicle home and when I arrived it was smoking very bad. I am currently working with Wal-Marts' main office to get my car fixed but nothing really happened except the asst. store manager Mike K. saying that I was lying about my car and him hanging the phone up on me after I told him to please check the security cameras showing my car wasn't smoking when I brought it in to have my oil changed.

I am not going to be able to go to work on Monday if something doesn't happen today, and I could lose my job. I am not able to sleep or eat because this is stressful. I am a disabled veteran living off my paycheck of $1200 a month plus my $400 veterans disability payment. And, I am married and paying off a student loan. I don't have enough to fix my car, and well if wal-mart doesn't help me to repair what they damaged I will be in trouble.

I took my car to Wal-Mart to have the oil changed about 4:30p.m., October 17,2008. About 7:30 I still had not been informed that my car was ready. No one was at the desk; others who had arrived after me had already left. I pounded on the desk trying to get some attention, in the process hurting my hand. I got no response to that, and after looking for the girl who had been the desk clerk,another girl responded to my loud banging with s block of notepads, saying she would look for the dark-haired girl who had left her post while there was still a customer in the waiting room.

The desk clerk returned; when I asked why my car wasn't ready, and commented that others who had come in after me had already left, she informed me that the order had been cancelled. WHY? I demanded. Because there was a leak...(She said, but by that time I was too upset for it to register. Why wasn't I told? I asked. She said, It's my fault. I'm sorry. Are you two-and-a-half hours sorry? Needless to say I left crying with frustration from the gross negligence of a Wal-Mart employee. This makes me wonder about Wal-Mart's criteria for employment.

Hand was hurt painfully; great emotional stress occurred. I think the girl should be fired for gross negligence.

I took my brand new 2008 Ford Focus in to have 4 new studded winter tires put on. They got 3 on and when they put the 4th one on they broke the low pressure tire sensor right off the tire. There was 3 men trying to put it back on and got it on after about 2 hours. Driving home up the interstate the steering wheel was shaking very badly so I went back to Wal*mart to have them fix it again and they couldn't so now it is sitting in my trunk until I can get it fixed at a cost of $300.00-$500.00 at a Ford garage where I bought the car which I have an appointment on Saturday October 18th for them to fix it. I want to send the bill to Wal*mart.

They broke it, they are the one's who should pay for it not me. Its a brand new car.

I took my significant others/ boyfriends Saturn in to have his oil changed. They said they could not get his oil filter off. That it took a special tool. It is a Saturn. They had drained all the oil out of the car I asked if they had put oil back in they assured me that they did. I went home. That was on a Tuesday. I did not go anywhere on Wednesday but I had appointments on Thurday in a town apx 50 miles away. Oh and Salina wal-mart is at least 50 miles to our home.

During my driving on Thurday and my many appointments the oil light came on. I had just passed a parts store so i pulled in there. There was no oil in the car at all. They put 5 quarts of oil in. They said the oil filter was leaking and when they had tried to remove the filter they had to have stripped it. I had to go to a car dealer ship there in Concordia to get a filter he removed the filter with a regulaer filter wrench. He said it does not take a special took. The motor in the Saturn is the same as in a Chevy Cavelier. The filter was full of metal chunks. He said the motor would not last much longer it already was pinging. I had to get home. It was over a 50 mile trip because i had to go through Beloit to get home becasue of a stop I needed to make there. I also missed a job interview becasue of this.

On the way home the car started to lose power and make a knocking sound I barely made it home. Since then we are down to one car. I have had to put off trying to find a job because we can not do it with only one vehicle in such a rural area. This has put a very huge financial strain on us. The weekend before this happened I took my son to college in Garden City KS, a 300 mile trip and the car did not use a drop of oil. I wanted to save some time for Jeff and have the oil changed for him instead of him having to change it. There is a oil light that comes on to remind you to change it when it is necessary and he follows it religiously. The motor is ruined. Wal-Mart says they followed they protocal.

got an oil change went about 7 miles down the road and oil light cvame on. I immediately called walmart they said bring it back in. I didnt even make it another 2 miles and my car died. then the temp went up after it died. Husband checked oil its too full, but none leaking out. walmart mechanics came to us, told me it was a temp gage or water pump they werent responsible. Well weve had those problems before in other vehicles and the temps go up before anything else. Now motor is locked up had to have it towed home and weve tried to find mechanic to see what they did and no one wants to get involved. Family car that was perfectly good running car also with brand new tires just sitting now. Very expensive to get a motor replaced.

I got an oil change at the above Wlamart tire and lube express in Nov 2007. Due to excessive oil (about 10 quarts were drained by my mechanic) I had to have my bvvehicle repaired because it was leaking and leaked into my timing belt. The total cost for repair was $597.

Walmart denied my claim because they siad I Spoiled the evidence by not showing them the damage prior to having it repaired. I didn't want the money but simply asked them to investigate the matter. Now since they denied my claim I am assuming that they will not do this investigation because they feel it wasn't their fault. not fair. please investigate.

bought 2 tires in 10/07, 2 more 12/07 viva 2, 60,000 mile warranty & road hazard. 6/08 & < 20,000 miles i get a flat. I put donut on take tire to wal-mart & am told they can't do anything about it, but they can rotate my tires. with a line of people & me having patients to see i took the tire to a local shop & paid $5 to have it plugged. 2 weeks later i develop a wobble, front drive tire has a indention across the width of the tire. the next day is flat. i put donut on take flat to walmart & am quoted a new tire price. when i questioned this, i have 60,000 mile warranty tires & road hazard. he tried to tell me i didn't have road hazard but i showed him the receipt (remembering that i paid for this thinking it was just a way to get more money) & then insisted the 60,000 mile warranty was not effective without the road hazard purchase. what kind of warranty is that?

i eventually convince the guy the tire should be prorated & was again charged 9.95 for road hazard. by this time i had been at wal mart for about 2hrs i left vowing to speak with a manager later. within 2 weeks i developed another flat. my fiance took the tire in paid $50 for a totally different brand tire , his goal was to have a good tire. 2 weeks later, i have 4 tires that seem to have a slow air leak, a wobble, & now the car feels like it is swaying. i will only drive it when i have to & not more than a few miles & not over 40.

i plan to phone wal mart in an attempt to get something done to correct this, i am a home health nurse & i spend many miles in my car. right now i am using our truck til my tires are right. on my receipt the tech recorded my mileage as 2 on another it was 5. this makes it impossible to prorate accurately. i would like my money back & i will go else where to buy my tires.

I asked my wife to take the SUV to Wal-Mart for a slow leaking tire. I thought that a plug that I had installed a couple of years ago was giving out. She called me at work to tell me that they told her that the tire had damage to the inside sidewall and could not be fixed and next I heard quotes for new tires. When I mentioned concern about mixing new a new tire with old, all of a sudden I was getting aquote for 4 tires. Hold on - if I hit something bad enough to damage a sidewall either my wife or I would have noticed. I told her to hold off until I investigated.

When I got home I found that there was a nail in the tire tread - easy enough to find with a chalk circle around it and a mark on the sidewall where to find it. There was no damage or deformity to the rest of the tire. I applied a plug (with a kit I had bought from walmart) and it cost me about 2 dollars, instead of the $500 Wal-Mart's tire experts wanted to charge me. In my opinion, this store is either incompetent or dishonest, or both.

No damage. I was suspicious of their tactics and din't get sucked in.

This is for all of you who complain when you bring your car into Wal Mart or Jiffy Lube and don't get a good service or the service tech gives you a dirty look or the run around.

Ok. First off these clowns only get paid minimum wage to change your oil or put tires on your car, so do you really think they care about your safety or how much time/wages you have lost? Didn't think so either. So with that said yes they are going to do you dirty. Because they don't care if they lose you as a customer.

Remember they get paid min. wage no matter how many customers they get or lose.

I'm the same that had the problem with the stripped stud. I went back to Walmart have the car fixed. On my way home I noticed a very strange noise from the brake on the same wheel they worked on. The noise got louder and louder and the brakes stopped working as well as they should. I began to smell something burning. It sounded like mechanical brake damage. I called them and told them about the problem. They admitted to working on the brakes.. (I have no idea why) I told them the car was not drivable. The service manager drove a mechanic to my house and fixed the brakes at my place. Something was bent and they had to bend / bang it back into place.

I cannot express how much frustration and time was put into this. I should have just got my tires mounted at Discount. 1. had tires mounted 2. they stripped a stud when mounting 3. next time I went back they refused to rotate / balance tires 4. Had to go back and speak with manager - he agreed to fix 5. Had to call again later and remind them to order the stud 6. they fixed the problem. they cut off part of the stud and rethreaded it. 7. IN the process of fixing it they damaged the brakes. 8. they fixed the brakes. I have no idea how many trips to walmart and how many hours of my time went into this. I got 2 free oil changes in the process. I would not go through it again for a lifetime of free oil changes.

I went to wal-mart to buy tires,after about an hour or so I was told they had what I needed,but it was too late for it to be done that evening. I received a Quote for 105.00 per tire. I Went back the next day and presented the QUOTE. They started the work and after about an hour and a half, I was informed it would be an additional 20.00 per tire. I was told Quote ment Nothing. I am in buisness myself and if I give a QUOTE, I have to honor it. If I am told what it will cost, that is what I expect to pay.

I lost 4 hours pay @ $40.00 each for nothing. I will no longer be shopping Wal-mart!

Daughter took her 2006 Honda Civic Si in for an oil change, all was well, for the first 2 weeks. By the end of the second week, her engine was blown. Seems there was oil leaking from the valve cover, causing the engine to lose oil. Local garage did an estimate, noticed valve cover had been loosened, for what reason, we have no idea. Walmart technicians were the only ones who had access to the engine compartment. car had never been worked on, except for regular maintenance. Oil level was full on pre-service oil check, which meant the oil was not leaking before the oil change.

It's gonna cost over $6,000. to put a used engine in this 'less than 3 year old' vehicle. Of course, Walmart denies any negligence on their part. Assistant manager offered no solutions for her dilemma, just blew her off. I called and asked why did he not offer to take her statement, or suggest her filing a claim, or review the video. Now he will have the video reviewed. We will have to wait and see.

Economic--- over $6,000.00 to replace the engine with a used one, not to mention towing services, time lost from work. When my daughter [car] broke down, she had her 8 month old baby girl with her. She has had to borrow a friend's vehicle to get to work. It's gonna cost more money that what we should have to pay, this causes much stress on our part.

My father is 67 years old. He was traveling home yesterday from Emporia VA when his back tire blew. This tire has three huge holes in it. Luckily, it did not kill him. He had just come off of a main highway driving 60mph. It was all he could do to get it over. He went to walmart this morning where he purchased the tires. They told him they could only give him $20 off of a new one. This is ubsurd! We are in fear of the other three. The set is bad and Walmart refuses to help! We need help!

I needed a battery for my Saturn minivan, went to Walmart, purchased a battery. Battery was installed and we were on our way, recently we started having a problem with our van not wanting to start, and took it back to Walmart after getting a battery warning light on the dash. At Walmart we discovered the battery cable was connected wrong and caused the cable to melt and as a result blow the fuse that controls the battery, this is the same Walmart that installed the battery and a technician informed me that this was their fault as the cable was not connected properly causing it to burn.

I was not offered resolution but told I had to file a claim and their company would decide wheter or not they were liable for the problem and if they would pay for the repairs to my vehicle. I can not operate the vehicle because of the damage the bad cable has caused to the vehicle and the damage is a direct result of them not doing the connecting properly. Now I have had to have my vehicle towed to a repair facility where they will have to correct the damage Walmart has done to my vehicle at MY expense. As I wait to find out whether or not Walmart will accept liability for their technician screwing up my vehicle.

I have recently lost my home and a vehicle due to being unemployed, I now am employed and was able to finance this vehicle however we are still economically strained and I do not have the money to shell out for these repairs. We are right now living paycheck to paycheck and am without a vehicle due to the fact this was the only one we own right now. I do not at this time know the extent of the damage this burnt cable may have done to my engine if any but do know I don't have the funds to correct the problem and Walmart wants me to cover it out of my pocket and attempt to seek reimbursement from them at that time without guarantee they will pay for their mistake.

I went to Wal-mart tire and lube in Junction City, KS to get a full service oil change. The only reason I wanted the full service oil change is because I had a low tire and I wanted my carpet vacuumed. When I arrived they suggested I get my fuel injectors cleaned. They told me it cost an extra $20 for the fuel injector cleaning however you get a $20 mail in rebate. I agreed to get the fuel system cleaned.

When I paid for my service they failed to give me the $20 mail in rebate. They also failed to vacuum my carpet and my tires were still low. I called Wal-mart tire and lube and asked to speak to a manager. I spoke to Jessica the manager. I told her what happened. She asked me if the receipt said they checked the tire pressure and vacuumed. I told her it did. She told me if its on the receipt the did it. She accused me of lying and told me to bring the car back in the next day. The wal-mart is over 30 miles from my house. I am not going to drive 60 miles to get a tire filled that should of been done to begin with.

I had to go to the local service station and pay $2 to get my tire aired up.(No my tire does not have a major leak I filled it 2 days ago and its still fine, so it could not have leaked out on the way home.) I also went to a local car wash and had to clean the carpet for an other $2. All this should of been included in my $68 wal-mart service! As for the $20 rebate they told me I would get, well I still never got it.

This morning I had a flat tire at a fast food restaurant near the above mentioned Wal Mart Location, I had AAA Tow me to Wal Mart to get my tire repaired or replaced upon arrival I told them my peoblem, and was told the tire was unrepairable,I agreed with the Mechanic and proceeded to shop for a new tire, after a few minutes I was shown some tires that were suppose to be the correct one for my truck so I agreed to have them installed, after looking over the new tires I noticed the load range was load range C, which is far too light duty for my service truck so I asked them to look for some load range E tires, like the one that was bad and they were located in the store and I agreed to have them installed on my truck,

I wanted them installed on the front and they told me that it would be against the law to install the Two new tires on the front so I decided to only replace one tire so I could get it installed on the front,and was told I could come back tomarrow and get the other one installed, I guess these guys think I am stupid I promise to never buy another item from Wal Mart,

if I would have agreed to have the first set of tires installed I would have probably had a bolwout because my GVW is 9300lbs and the tires that they selected had a GVW of far less since my truck has a service body and was sold as a cab and chassis and has a higher GVW than the first tires they were trying to sell me,

after checking with a commercial Highway Patrol Officer that lives near me he told me he never heard of such a thing and in his opinion it would be better to install them on the front since blowing out a front tire makes the truck harder to control than blowing a rear tire, I agree with his statement,

On Monday, July 28, 2008, at about 10:15 AM, I visited the Wal-Mart Automotive Department in Stuart, Florida to purchase two (2) tires for my Chevy Astro van. I met with MIKE and after I told him that I needed to replace my two rear tires (because they were bold and one had a lump on it). MIKE refused to sell me the tires 205 70R15 because the van had 215 70R15 tires on it. He told me that I would have to replace all four tires (my front tires were almost new and did not need to be replaced).

MIKE insisted that my Chevy van came with 205 size tires and not 215. I explained to MIKE that I needed the two rear tires real bad and that I was asking him to sell me two (legal size tires, size 205 NOT 215), he said no because by Wal-Mart policy he is required to make all my tires legal size. MIKE's tactics reflect a negative impact on Wal-Mart Automotive and was evident as the Automotive Bays were empty.

MIKE caused me to drive away with bold tires (again, one had a lump on it--ready to blow) and instead of thinking safety for his customer, he was thinking I need to sell more tires. Two females (mother & daughter) witnessed MIKE's actions (he was trying to talk them into having something else done to their vehicle but they told him that they only wanted an oil change).

My wife regularly took her van to Walmart in Pinellas Park, Fl for oil changes. After one of the oil changes, I noticed oil dripping under the van onto the concrete driveway. Upon looking under the van I could see fresh oil dripping from several places. We returned the van immediately and the first one to look at it reported that he could see any dripping oil. A second mechanic checked and found that the drain plug had not been tightened.

My wife drives 30 miles one way to work across a 5 mile long bridge. The engine would have been destroyed due to losing the oil on her way to work. Walmart was apologized and assured us that it would not happen again.

Six months later the same thing happened. The drain plug was not tightened. Once again, as she was backing out to go to work, I happened to be outside and noticed a large puddle of oil on the driveway. Immediately she returned the van to Walmart and they tightened the oil plug. This time I asked to speak to a manager, but he was tied up in a meeting.

A day later, when I finally got to speak to the manager, he was very uncaring and acted like it was no big deal, that accidents sometimes happen. I pointed out that this was the second time this same thing had occured and that had I not been able to detect the oil leak, the van's engine would have been destroyed. He shrugged this off as if this was not important. I informed him that after several years of using Walmart's service we would be taking the van elsewhere for oil changes. His reply was a little disturbing. He said, Well, do what you have to do. Walmart has lost a good customer and we do not hesitate to tell others who are using Walmart's service what happened to us.

I have been noticing a noise coming from the left rear tire of my 1998 Oldsmobile Intrigue. I jacked up the car and spun the tire and noticed that it was obvious out of round. The tires on my car were purchased as a set of 4 from Wal-Mart store #2991 in Cedar Park, TX, on 12/31/05. Although I have put 34,295 miles on the tires since then, they still have plenty of tread. Tread depth was measured as 6/32 on all the good tires and 10/32 on the defective tire.

I brought the car to the Georgetown Wal-Mart this morning to replace the tire. I had purchased the tire protection plan (receipt is attached). At first, there seemed to be no problem and they began to work on the car. I was called in later and told that my rim was bent. The serviceman, Jonathan #3687, tried to demonstrate this by spinning the tire while observing a reference point next to the rim. It actually looked pretty straight to me, while the tire itself was obviously out of round as could be seen without the aid of a reference point. I see no bearing of a minute imperfection in the rim on that obvious problem. After he was unable to demonstrate that the rim was bent, Jonathan then tried to convince me that the reason the tire was out of round was because I had not had the tires rotated and rebalanced. I would have to buy a new tire outright.

I know that tires can wear unevenly if they are not rotated, but this is wear on the inside or outside compared with the wear on the opposite side of the tread. It does not cause tires to be out of round. If it did, then all 4 tires would be out of round because none had been rotated. In my case, one tire was obviously out of round and the other 3 were just fine. Balance was not a problem because the tires were still in balance. There was no vibration, only some noise from the defective tire. I do not choose to rotate or rebalance my tires provided they do not go out of balance.

I accept the reduced lifetime in return for not spending extra time at the tire store. Even with this practice of not rotating tires, I am not accustomed to seeing tires go out of round on my vehicles. I believe that my tire was defective and was coming apart internally and would have failed catastrophically had I continued to drive on it. The tire was not out of round when I bought it.

A tire that is changing shape is structurally unsound and is an unsafe tire. I believe that the store is putting its customers at risk for refusing to honor warranties on obviously dangerous tires and is defrauding its customers by requiring them to purchase replacements for unsafe, warrantied tires at full price. I feel that the auto department at Georgetown #1303 does not care for the safety of their customers.

To Wal-Mart On 7-17-2008 I had two tires put on my Saturn at the Wal-Mart in Shreveport store # 0450, after they were installed I took the car home were it stayed until I drove it to work on 7-21-2008, when work was over I walked out to my car and to my surprise I had a flat tire, I then changed the tire out and went back to the Wal-Mart were I bought the tires had a total of 20 miles on the tires, the tire tech should me that it had a busted bead from either when Wal-Mart mounted it our it was from the vendor either way it had to be replaced.

This is were it gets good, the tire tech comes to me and states that he does not have a tire that will match so he says that he will have to put on a another brand I ask if was going to change out the other side so that they will match he stated no that when the other side goes out I can match them up then. I sated that I wanted both sides to match he stated thats the best they can do.

So now I have a Goodyear on one side and a Unaroyal on the other. So now I am not happy about this but I think that I will just take it up with the manager so I go in to get my keys and the store clerk states that I have to pay another $9.50 for road hazard on the tire they just put on I stated I paid for the road hazard on the bad tire they put on that only had 20 miles on it , I stated that I should not have to pay for road for hazard again for them putting a bad tire on they should have never had of put the tire on to begin with, the Clark stated I could pay for the road hazard again or not have road hazard on the tire they just put on.

I would like two tires that match and I wont my money back for the road hazard that I paid for the 1st time and now I would like restitution for the aggravation that Wal-Mart has put me through. Thank you,

I brought my 2002 Ford Mustang V6 Hardtop into Walmart for an oil change. I had brought my car here several times before when visiting friends in the area because there is less wait time and my oil change gets done faster than the WalMarts in Indiana. I dropped the car off and went to run some errands and came back to pick up the car an hour or so later. When I picked up the car, the girl at the checkout noted on my receipt that when the mechanic had put down my window and then tried to put it back up, the window wouldn't go back up and they think it might be the fuse or the motor and they just wanted to let me know. Of course, not having had a problem with this before and having just used my window at a drive-thru the day before I was shocked and disconcerted to here this.

I went out to my car and sure enough the window would not go up no matter how many times I pressed the button. So I went back in and asked to speak to the manager. The manager came out and tried to make light of the situation (which I did not find comforting nor helpful) and tried the button himself and then him and another young male mechanic popped the hood and looked at the fuse box. When that appeared to be ok, they looked under the steering column at the fuse there and then proceeded to guess what was wrong. The young male mechanic said "it looks like its the motor because the other window is going up and down just fine and it's a shared relay". So the manager then offered to call some local automotive parts places for estimates on the motor. I immediately said, "whoa, what does all this mean?!" still in shock from having just dropped off my car from an oil change and then receiving my car with a malfunction. They then said that I would most likely need to replace the motor at my own expense. That's when I really lost it.

I asked why I was expected to fix something they broke? They then told me they weren't responsible for it because it had nothing to do with the oil change and that the motor could have been ready to go out. I told them I hadn't had any previous problems with my windows and that I had a hard time repairing something that happened when the car was in their care that worked fine just the day before. The manager basically told me I was ****outta luck. So I asked exactly how I was supposed to repair the window when it was a Sunday and everything was closed. His suggestion was to park it at a friend's house and take it first thing tomorrow morning. I told him that there were several things wrong with that seeing as none of my friends had a garage in which to secure the car and that I did not feel safe leaving my car parked anywhere when my drivers side window was down giving anyone a chance to steal from my car and the car itself.

The manager just replied that Bloomington wasn't like Indianapolis and crime wasn't bad here, to just take out what I didn't want stolen. I then told him the weather report said it was going to rain and that I had no way to protect my interior from the rain w/the window down and no garage to put it in. And he said, well I'd have to say your timing is just bad with all this happening on a Sunday. I was so exasperated and frustrated that he was so non-chalant about this happening and it being their doing. So I told him, how could it not be their fault when if the window wasn't part of the oil change, what were they doing putting it down in the first place? His response was that it was OSHA to have a window down when a car was brought into the bay area. So I told him, that that did in fact make it part of the oil change then. He then reiterated that I would need to pay for the repair an Walmart was not responsible.

So I asked to speak to the store manager. She came out and told me there was nothing for them to do that all they could do is file a claim with their insurance and wait to see what they said. She then called her "co"-manager to "back her up". So I told her that I would like to file a claim. That turned into a fiasco of me going from the Customer Service desk back to the Auto Dept so I could watch my car because it was in an open lot an not secured and being from out of town I had items in the trunk. Sonny, the initial manager I dealt with then told me that I needed to not be so paranoid, that Bloomington was not Indianapolis. After waiting almost 20mins for them to figure out where the claim forms were and which one to use,

Sonny finally came back and we sat outside (in the 90 degree humidity and heat) to fill out the form. He obviously did not know what he was doing and I had to (on several occassions) correct him on filling out the form to correctly reflect the incident. After filling out the form (of which I never got a copy, even though I requested one) and them allegedly faxing it to the insurance company (I never saw this, I was just told it was faxed), I was told CMI (their insurance company) would contact me, though they couldn't say when, and they would review video of the incident to see if WalMart was at fault. I spent 2.5hrs after picking up my car dealing with this and during the entire ordeal not a single employee or manager said they were sorry or offered me any sort of compensation.

Every single employee I interacted with treated me like I was overreacting and acted like they did not understand why I was so upset. I don't understand how WalMart practices business, but a customer should not go in for a $30 oil change and leave with $200 worth of estimated repairs done at the hands of one of their employees and be left with nothing more than "sorry bout ya" and an attitude of disdain and bother that the customer was raising questions and demanding answers.

Aside from the emotional aggravation and stress of dealing with the poor customer service and having to demand to speak to manager after manager and demand to file a claim, the damage that resulted is potentially upwards of a $200 (parts and labor) repair of the driverside window motor, potential loss of property from the vehicle, potential loss of the vehicle, and storm damage to the driver side interior from the rainstorms later that day.

Well, I showed up at Walmart around 10am and they convinced me to get the premium package for high milege. I went ahead with it and they said it would take one hour so I said that would be fine. Well 12:15 came around and I finally had to go look and they had 5 guys around my vehicle, so that made me wonder if something was wrong. They just said it will be a while.

Well 12:30 came around and they finally were done and they said my fuel injection kit went fine. I paid for it and started my truck up and then my check engine light was on. I went back in their and told them about it and they said to just fill my truck up with gas and see how that does.

I dont want to be driving around with my check engine light on. Its my ass if something breaks not theirs. To top it off I looked over my ticket and glanced down at my tire tread and they put down 9/32 on all four tires. Which I knew there thats not right, becuase I always go there and its different. They just dont check, they say they will but dont. Unbelievable?????

My check engine light was on after my premium oil change and fuel injection service.

On Sunday June 29, 2008, I took my truck to Wal Mart in Clermont for an oil change, tire rotation and balance. There was one other car in the bay area getting new tires. I was told that my truck would be ready in about one hour. I returned to the service in one hour and waited about 20 more minutes for them to finish. They were training new technicians.

I have made a habit of checking under the hood after each oil change. I've heard horror stories about loose or missing filters, lost caps, and tools left in the engine area. I lifted the hood and found that the coolant feed hose was loose. A technician happened to be standing next to me and I looked closer to find that the connection stem to the radiator was broken. I pointed this out and the technician reported it to the trainer.

I completed an incedent report before leaving the Clermont, FL, Wal Mart. This only brought hostility from the technicians, trainer and managers. Sammy the Assistant Manager over Automotive came out and looked at the radiator but never said anything to me. He instructed the crew to reveiw the video and left. Then Jodi demanded the incident report.

The rediator must be replaced. The estimate given to WalMart is for $594.00. Definetly a hardship on me. Wal Mart denied my claim. I advise every person I meet not to get automotive service from Wal Mart.

I have been putting gas at this WalMart Gas Station for almost 2 years now. It's on the way to work (convenient) and cheaper than most other gas stations. My concern is that the gas is contaminated! My fuel Pump just went out on my VW Beetle and the Service Manager said the gas may be contaminated, so they tested it and it WAS contaminated. I'm wondering if that's why the gas is cheaper? It's a concern, and I'm not sure how to investigate this.

New fuel pump. I also had 3/4 of a tank which they had to drain out. A new fuel pump costs $510-definitely a financial hardship for us

In December 2007 I purchased a set (4) of Goodyear LS Eagle tires from Walmart. I also had the tires installed paying an additonal amount of $1.75 per tire to install to valve stems. At work on June 23, 2008 received a call from the security office that right front passenger tire was flat.

Called auto tow service to two SUV down to tire store to replair flat. At the tire store technician informed me that tire was flat not because of nail or foreign object, but because the old valve stem caused the air to leak out and that the tire had to be replaced because I had ruined the tire by driving when the tire was low on air.

HAD TO PURCHASE A NEW TIRE AT A COST OF $220.78 AND I REPLACED ALL OF THE OLD VALVE STEMS IN THE REMAINING TIRES.

I had an oil change in the past at wal-mart and later that day, my truck began to sputter. I looked at the receipt and noticed that they put the wrong type of oil in my vehicle. I had to go somewhere else and have my oil rechanged. they said I was lucky that my engine didn't lock up. Today, a year later, I decided to give them another try. I specifically told the lady that came out (aftetr 15 min.) to ask whet I needed, that i wanted the $19 oil change with 5W30 oil. I then went into the store to pick up some things.

In an hour I went to check on my vehicle. It took another 15 minutes before it was done (there was not another vehicle in front of mine either). I paid $25 and looked at my recepit. Believe it or not, they put the wrong oil in my truck again. I brought this to their attention and they just said we need your keys. I had to wait another 30 minutes, only to be charged another $13! The manager came to make the changes on the register and did not say anything to me, like I'm sorry for the inconvenience, or let me give you a discount, or don't worry about the additional fee! I caution anyone who gets their oil changed at wal-mart!

I went in to get an air bubble tire fixed they fixed the wrong tire because the girl failed to note I had an air bubble and even though the bad tire was marked they STILL replaced a good tire...the bad tire bursted leaving me and my infant son stranded in the heat for 5 hours!

when I took the tire back to walmart the manager bullied me into his lame deal and no refund! then he had the rudeness after knowing I had an infant and we were hot to threatnen that if I did not take his deal I'd have to wait 4 hours! he had no sympathy! and equated my babies life to 160 bucks!! hideous and swarmy!

I want him reprimanded harshly and I think I deserve a FULL refund! I wanted my GOOD tire back and a refund but AGAIN the slimy manager lied and said they didn't have it! I'm sick he abused me when it was totally their fault!

I lost a good tire worth 60 and wasted 10 in gas and spent 5 hours with a baby in the heat and gave walmart 67 to do this to me..my son has sunburn and is developinh rashes

This is to report a complaint with the Wal-Mart automobile services in store # 2119 located in Milpitas, CA. I took my vehicle (97 Honda Accord) to be serviced and was told to leave the car in the oil change queue? and go register inside the store for services. I requested the following services to be done on my car 1. Oil Change, 2. Air Filter Change, 3. New battery (replacement). My service order was taken at 6/7/08 3:57 PM.

After nearly two hours of waiting I went out and checked and saw that my car was parked in the parking lot which is where cars are parked once the service has been completed. So I went in to make the payment and pick up my car. The cashier checked my order she said it was not completed yet and was still being worked on. I told her that if my car is being worked on why is it not in the queue or in the shop. She could not answer my question nor did she try to help me or follow up.

I went outside and met one of the automotive technicians who was helping another customer (he was probably the supervisor or manager of the automotive services area). I brought this to his attention. He told me he will follow up and asked me to go inside the store. He showed up after nearly 15 minutes and told me that I had parked my car in the parking lot and should have left it in the queue. I explained to him that I had indeed left the car in the queue not the parking lot but he kept saying thats not what they are telling me?. Indicating it was my fault.

I went outside to make sure they were working on my car and I would not loose any more time. The technician who drove my car in to the shop then continued blaming me for not parking my car in the queue. Eventually, they figured out that somebody? changed my car battery and thought the work order was done and parked the car outside. No further explanation or apology was offered.

Finally, I was told all service on my car was completed and I made the payment at around 7:00 PM (more than 3 hours later). But the complaint does not stop here. As I drove out with my family and stopped at a store about 10 miles away I noticed that there was smoke coming out of my car hood. I opened the hood and saw two problems 1. A plastic vent? very close to the battery was loose and out of its place. 2. The rod? that is used to hold the hood up was also not placed back in its resting slot and was loose. Once I put the vent and the rod in its place the car was fine. No more smoke.

It was an outright frustrating experience for me and the fact that the car was handed to me in a very dangerous manner is a serious concern. If I have driven further without stopping at the store possibly my car could have been on fire or further jeopardized endangering my familys lives. I find this kind of service totally unacceptable, hazardous and the staff lacking all accountability. I expect WalMart ensures once the work is completed the car be checked for any such safety issues before handing the car back to the customer.

Time lost (nearly 3 hours) when the work could have been completed in 1 hour. We were upset that Wal-mart would not accept their fault and were blaming us for not leaving the car in the queue. Finally, the safety hazaard. I still need to determine if the smoke that came out has any negative impact on my car.

On May 25 2008 (Sunday), I went to this store for an oil-change. When I went back to get the car back and to pay, they said I had an oil-leak so they could not change the oil. Gave the key back to me. I drove back home, 5 miles away.

Tuesday morning I drove to the doctor's office and JUST BY CHANCE got to look at the front side, and saw that oil was POURING out of my car. I opened the hood and guess what. They had forgotten to put the cap back on. When the engine became hot all the oil was boiling and evaporating, and there was almost none left in the system. The oil-vapor got everywhere in the front of the car - the engine, the radiator - and all the parts. There were small puddles of oil here and there, which could start a fire if I hadn't noticed it, and run the car further.

Thank God I did notice and I had a whole big can (new, which I had bought just a few days before - from Wal-Mart, and I still have the receipt) of engine oil in my boot. I had to pour almost all of it in, to get back to an acceptable level. And I had a rag with which I quickly cleaned the bigger part of the mess, and headed for the doctor.

After I came home I called the store manager who said his name was something like Mckenzie K. (I don't know if I spelled it correctly). I told him what had happened. He said he would take care of the situation (whatever that meant - I didn't bother to ask him because I assumed he would act like a gentleman and do what he should have done). He asked me for a contact number (I gave him my cell number) and said he would get back to me later that afternoon. And he never did.

First and foremost, I was at severe danger. Anyone who drives a car would understand this. And this could have caused immense economic and physical damage. I had to use the whole can of engine-oil. I had to ask someone to clean the whole front-part of the car.

In the spring of 2006, I took my car for a routine oil change at Hampstead Wal-Mart. I had previously had my car serviced there and never had a problem before. The young man who waited on me took my info, keys, and told me my car would be ready in about 45 minutes to an hour. My fiance and I did not have any shopping to do at Wal-Mart that day, so we walked to a neighboring sub shop to pass the time. An hour later, we returned to the Wal-mart auto center, and there were no employees to be found in that department. We waited about 20 minutes at the counter and still no employees showed up to assist us or ask us if we were waiting to pick up the car.

Finally, we decided to track down an employee from another department to see if they could call an employee from the auto center over to assist us. While passing the electronics section, we spotted the employee who had helped us before. However, he was standing in a group of fellow auto employees, playing the video game Guitar Hero in the aisle that houses the video games. We stood next to them for a few minutes to see if he would notice us and ask if we were ready to pick up my car, but he did not look over.

Finally, my fiance walked closer to the group and said, "Excuse me, sir, we've been waiting for over an hour for my fiance's car; can we pick it up now?" The employee looked over at us with an incredulous expression and said "Hey MAN. I've been trying to page you guys for about an hour. We can't work on your car, there's a really bad, dangerous oil leak and we're not allowed to touch it. You shouldn't drive your car like that. And you should really get your oil changed more often, it's a little over the due date."

I was aware that the oil had needed to be changed, but at the time I was a college student (ie. broke and pressed for time). However, I was taken aback by this employee's bad attitude and the fact that he was so unwilling to help. I was also TERRIFIED to drive my car, thinking that something horrible might happen in the 50 mile commute taking my fiance back to his dorm and then back to my house! I was crying and shaking and even phoned home to see what I should do.

Needless to say, I made it home alright. The next day, I took my car to Sears to see if they could fix the problem and/or change my oil. When I picked up my car, they acted like everything was normal and told me what I owed them. I asked, "But what about the dangerous oil leak? I'm surprised you guys were able to work on my car!" They looked at me and said "What oil leak? You don't have an oil leak. Why would you think that? We were able to change your oil just fine. Granted, you were a little overdue for an oil change and should probably come in more often, but there was nothing horribly wrong with your car."

I have not dealt with Wal-Mart's auto center since.

Another customer standing at the counter explained to the service manager what it was and his comment over and over was the battery is good. I have spent many thousands of dollars at Wal Mart over the years but I can guarantee that I will never set foot in another. In both cases I purchased new batteries at two other stores (NOT WALMART!)The two different cars both started and have been running since. I will not hesitate to tell anyone I come in contact just how I was treated. You lost a really good customer. Your Loss Wal Mart! battery one 89.99+tax and environmental fee and battery two 79.99+tax and environmental fee.

My husband was critically ill in a WIchita hospital. I took our van to the lube shop. When I returned for it a lrge back side window was smashed to bits with glass all over the back seat and area. Only shaards were left arond the edges of the frame. I began crying and said somethong t the efect, My husband is in the hospital and I sure don't need this. What have you done to it? They quickly had a small group there and a manager type heard me and siad it ws broken when I brought it in. He said, You were upset and tired because your husband is in the hospiotal. I protested and they insisted I hadn't noticed it was broken.

There is simply no way I copuld npot have noticed it. They accused me of trying to make thme pay fro an already broken window. After I left it was hard to drive with all the traffic noise coming in the window and glass blowing around. I filed a complaint as they insisted they had a video of me coming in-the window looked gray so was out. I had tinted windows. They wanted to show me the tape but I told them I wanted someone to be with me. Their insurance oompany CMI closed the case in a letter dated May 6 and it happened April 30. I had no way of gathering information because I was sitting at the hospital with my husband. I have witnesses who sw the van that morning with no broken window.

Thye have humiliated me and causedme great stress at a time when I was having enough problems. I know the window was NOT broken and need help in fighting this evil, greedy monster. As it is a disabled conversion van it ill be about $500 to fis it and our deductible is that much. One of my sons and my preacher covered it with duct tape and plastic. I have writen in large letters, Ask me how I liked my WAL MART oil change. I am getting a huge response from people who all have a Wal Mart horror story.

My husand has been fighting a battle against cancer and bbeen in hospitals and nursing homes. He is home now but our finances are in bad shape. High transportation costs keep us broke. I've spent money on pics regarding the van and surroundings. We simply cannot buy a new window.

on tues. 5-6-08 i took my wifes car into the pflugerville tx wal-mart during my lunch break to have the oil changed. later that day i was heading home from work and the check engine light came on and my car started smoking whit smoke from the exhaust really bad. (insect fogging truck bad!) i left her car at my work and got a ride home.

the next 2 days i called every mechanic i know to find out what it can be. one told me they might have overfilled my engine oil and to check my fluid levels. i so happened to look over at my radiator tank and noticed the tank was dark rather than light green. (99 saab 9-5. they have clear pressurized tanks with yellow caps) after dipping my finger knuckle deep into the tank i realized the tech at wal-mart put motor oil into my radiator.

after talking to a manager she said she couldnt do anything for me at the store level and that she would have to review the tape with her distric manager and loss prevention manager and definatly without a doubt see him put it in my radiator before a claim would be submitted and even then doesnt mean wal-mart will reimburse me.

i towed my car to the saab dealer and they are looking at it monday. on the way there i had the wrecker stop by walmart and made them take pictures before anyone touched my car. the manager keep making a big deal that there was 20mi on the car and i told her a couple. i told her that it didnt matter if i drove 2mi or 40 miles to my home and back they still put motor oil in my radiator and may have caused serious damage to my vehicle. she said she would get back to me mon. what should i do?

oil change $25.wrecker $52.could be as simple as flushing the radiator multiple times $200? or a new motor and turbo $3000?

I went to have my normal oil change with Wal-mart on10/10/07, they put the wrong weight of oil in my car. It takes 5w/20w, they put 10w30w. A sales rep. informed me after they had completed the oil change and I notified the manager and he told me that it did not matter. So, I left Wal-mart furious. The next oil change which was in 2/07/08, again, I went back to Wal-mart (stupid me), and this time, they ended up breaking the oil filter housing unit as well as not changing out the O ring.

I took the my 2006 Sonata back to the manager on 2 occasion, the first time after pleading and insisting that the oil change was not done correctly because I had started noticing puddles of oil on the ground; the manager changed the oil and tighten the oil filter after making the comment that they do not change those type of oil filter that I had to have brought it in when it clearly stated on receipt that Oil filter was done. Long story short, I'm out of $540 for lost of usage of vehicle, transportation to pick up vehicle that was towed to nearby dealership since was still under warranty,

The dealership's mechanic stated that the problem was that O ring was not changed and that the housing unit had been broken off. The manager wanted to reimburse me just for the oil change, but I said NO DEAL, he immediately put in a claim with their insurance, but he said that it will not be approved because I should have brought my vehicle to him prior to having someone work on it. Well, I did as a matter of fact 2 times and the second time he took pictures, diagnosed it to be the Oil sensing Unit was broken and pointed me to the Dealership at this point what was I to do.

My vehicle started making rattling sound that luckly was under warranty, due to the oil being so low. I ended up losing 8 hours of loss time from work (160.00), $52,72 for oil filter and oil change, 38.00 for bus ticket to pick up vehicle that was towed some 120 miles to nearest dealership, bumping a ride for 3 weeks that cost me $250. and gas to return which was (52.00)

I pulled into walmart at 5:30 4/19/08 to get my oil changed then I went into store to purchase some stuff. I come back in half hour or so to get my rig and they said it hadn't been done because the drain plug was to tight to come out so they just run it back in and didnt bother to call me. so I took my truck and left.

the next morning I took it to a oil can henrys to have the problem fixed. they said I didn't have a problem. they changed my oil and give me a sunday oregonian to read while I was there.

so I guess I am not complaining I am just letting you know that the wal mart employees have either horrible training or none at all.

A few years back (at approx 102,000 miles) I purchased 4 tires from Wal-Mart with the Tire Protection Plan (an additional 7.50 per tire). The plan was supposed to give me a 60,000 mile warranty on the tires.

Then today one of the tires goes flat. I inspected the tire and noticed it went flat due to normal wear. All of the 3 other tires are worn also. My car has approx 140,000 miles now. So, I've only had these tires for about 38,000 miles, when the warranty says they are covered for 60,000 miles.

I take the tires to Wal-Mart Tire center (the same one I purchased them from) and the technician tells me the wear is from mis-allignment, so they cannot give me anything for the warranty (I have my warranty receipt). The trouble I have with this is that I had my car alligned at 111,000 miles (about 9,000 miles after I bought the tires from them), and it is obvious that the tires are worn significantly on both sides. The tire that went flat did go flat on the inside, but both sides of all the tires were significantly worn (and not going to make it to 60,000 miles). This is just a convienent excuse to use, so they do not have to honor their warranty. Beware! I will not go to Wal-Mart Auto centers anymore.

I ended up paying $360.00 for a new set of tires, and wasted money on purchasing a protection plan that they wont honor.

My Daughter (a new driver at age 16) and I purchased 4 new tires feb 29 2008, 215/65R15 BW X-TRAC2 at $60.00 each,plus .50 state fee valve stems TR-414 at $1.75 each and also paid $5.00 each for balancing. subtotal was $269.00...TAX1 was $7.41...TAX3 was $10.44 totaling $286.85.

One of the tires wont hold air and she went into the store and had it (supposedly) repaired a few days ago...it still wont hold air, so she took it back in today because she nearly wrecked when it went flat on the highway driving the speed limit of 60mph and was told TOO BAD, YOU DONT HAVE A WORRANTY I was there and don't remember one being offered and presumed that paying almost $300.00 for three inexpensive tires carried at least some form of warrantie. shes now driving on a DONUT tire that is UNSAFE!!!

She nearly wrecked on the highway. We no longer trust WAL MART I have every intentention of contacting an attourney if the matter isn't resolved.

I took my vehicle (2007 Chrysler 300) into Walmart to get an oil change, it took some time, but with many vehicles I can understand. Now, about 2 months later, my wife tells me she sees an oil spot underneath the car. I went under my vehicle and check it out, and my oil pan nut was so loose it was about to fall off. There was NO oil in my NEW car and it's a lease. If she had not noticed it I'm sure it would have ruined the vehicle, if it hasn't already! I will never go to walmart for a oil change again. I had called them up about it and they said if I had noticed it earlier they would have fixed it but it's been so long (about 2 months & only 1000 miles later) that they can't be sure it was because of their employees.

Wal-Mart changed my oil and either put in two much oil or didn't drain it all out, I don't know since I was not in the shop. I took the car back because it was leaking oil. I thought at this time that they just left something loose. As it turned out, it had way too much oil in it. So they drained it out and put the correct amount of oil in the engine. After that they cleaned the engine and watched for leaks. Two techs told me that it was leaking oil at all the seals and head. The manager came and told me he would take care of it. He had me fill out a claims form and send in an estimate, to which I did. The estimate was for over $2000.00 This estimate came from TD Performace which is right across the street from Wal Mart. They faxed the estimate to Sherry Butler.

The next thing I heard was a call from Jack Martin telling me that they were not going to pay a dime to repair the car. That putting too much oil in wouldn't cause this problem. He says that they are not responsible, that they had a video saying it was done correctly. I can't believe this because it would be a camera that took pictures on top of the car and under the car. I know in the man's heart that he knows this is not true. All I was asking WalMart to do is the right thing.

I took two of my cars to Walmart for an oil change. One of the cars had a hard gear shift due to non driving for 6 weeks and hence I selected the Value package service plan that tops all fluids, vacuums the interior and cleans the windscreen, etc for about $26 each. After the service, next day I open the hood and find the fluids not topped. No washer fluid, Also no Vacuum done or window cleaned. Also gear shift is still hard. I looked at the bill for the charges and find some charges for Battery terminal replacement. I took the car back to Walmart and the technician fills the Transmission fluid and says the windshield washer pan may have a hole and that's why no fluid was there! Anyway, I got the car battery terminal charges reversed and took the car back half satisfied.

Next day I check the other car and find oil is black. So I take it back to Walmart and the manager there says it does not look okay and that the black oil could mean no oil change was done. He gets it done again for free. Also this car also no vacuum inside, no fluids topped even after getting a promise the second time I went and also no windshield wash done. I WILL NOW NEVER TAKE MY CAR TO WALMART FOR SERVICE AGAIN. I DO NOT KNOW HOW MANY TIMES THIS BUNGLING/CHEATING HAS BEEN HAPPENING AS I USED TO TAKE THE CARS ONLY TO WALMART. I do remember that I was dissatisfied one time earlier too. But this time, it's too much.

Took my 1996 Honda Odyssey in for 2 new tires, so while I had it there decided to have an oil change done. That's where I have always gotten them. I knew that my handicapped child had to go 2 days later for a surgery in Dayton Ohio, about a 2 hr. drive. Left the store on the 17th after oil change. They were super busy that day and it was a long wait. Drove van straight home, about a 1/2 hr. drive, then parked it. Seemed to be fine as usual, never had no trouble with my van and had it for along time. Never took van no where else until 2 days later for my daughter's surgery.

When I came home that day from the hospital, I parked it and the next day there was oil all over the drive where the van was and when started the oil light came on. I was devastated as my daughter was sick and needed to see doctor again. I didn't know what was up with my van and the weather was really bad, deep snow, etc. So the next day I had to borrow another vehicle to take her back to the doc.

The following day I took my van a 1/2 block up to my mechanic to see what was wrong. Sure enough it was Wal-Mart negligence. They had held on to a part behind the oil filter while screwing or unscrewing it with a pair of plyers and messed up the part that they should not have even been touching. The part is called a oil coolant which was 300.00 and some dollars. Then on top of that I had to pay for labor. All together my bill was 700.00 and some dollars for a van that never had anything wrong with it before my oil change at Wal-Mart. I called the Wal-Mart manager and took pictures of all the oil in my drive way and all my receipts in. Now they say anything over $300.00 and I have to fill out a statement and I did. I told them I needed this money back, that I had to miss work and my daughter is still not well and I use that money to help with her care. My van had just been fixed and I hope not to have any other problems due to there negligence. I really hope they call tomorrow and do things right. I really need my van for my daughter's wheelchair.

I have been under a lot of stress do to my daughter's health and the timing of my van breaking down and the amount of money I have spent repairing my vehicle. Also the stress of not knowing if they will make things right.

I went to Walmart to have the oil changed, tires rotated, and new window wipers. They did the work, and I left. This was on 2008-02-06 at 10:07. The store number is 3656. Then I started to notice oil in my driveway. I took the car up there to see if something was left loose. They told me nothing was loose, but oil was coming from my oil pan, front and rear seals. I told them that was strange--that it never leaked before they did the oil change. So we went up on top of the lift and raised the hood, and there was oil everywhere. The valve cover was leaking oil, the head gasket was blown; and to top that off, it was all so leaking antifreeze out the back of the head. After the tech checked the oil he replied that it had way too much oil in it. He tried to let some out, but after that attempt he just decided to drain it out. He refilled it and put some stop leak in it. After this he cleaned the engine where it was leaking.

Richard Franie came out who (the manager there) and said that we have to fill out a customer complaint. He also told me to get 3 estimates to fix the car. I spent the rest of the day trying to get estimates. It seems that no one wants to give a free estimate. I found one guy called TD performance. This place is across the street from Walmart. He sent it to the insurance company, and they never return my calls. The guy who is handling the case is Jack Martin. I have called him every day this week. His number is 800-527-0566. ext 20594 My claim number is 5476260.

They charged me almost double what FORD charges for an oil change. They are closer to me, so I chose them once again. There was ONE car ahead of me in line for oil change. I sat a really long time before anyone came out to take my info. There was ONE car in ONE bay; yet I was told that it would be 2 hours. I said I would wait; and did so IN MY CAR. After 20 minutes; nothing changed, so I did walk in to see what was up. When I came back out; a new arrival (car) was pulled around my car & was in the bay. The car that was in front of me WAS STILL IN FRONT OF ME. That driver was inside shopping I supposed. I went to the workers and asked what was up and was pulled in. The car that was in front of me...still sitting. I was charged almost $40 for a simple oil change; and all that sweeping and checking fluid levels DID NOT HAPPEN. This stuff needs to quit.

Visited Loveland Wal Mart store #0953 on 1/23/08 to purchase 2 new tires and have a 15 pt oil change done on my car. I was charged for the disposal of 4 tires when only 2 were left. My car was not vacuumed (the floor mats and the floor were not even touched!). Road hazard was put onto my tires without my knowledge or request. I was not told my battery had failed and that they recommended replacement, rather I learned it from a small slip of paper on my dash as I drove away. I was not told that there was a problem with my brake lights (A VERY REAL SAFETY ISSUE WITH A 1YR OLD AND 3 YEAR OLD IN THE BACK SEAT!). Instead my husband pointed it out to me on our receipt. I am very unhappy with my experience. I paid $200.00 cash on this visit and feel like I received very poor service and essentially ripped off.

I brought my vehicle in for an oil change on 1/15/2008. On 1/21/08, I went to use my windshield washer and found that it was frozen solid. I called the auto service department and one of the service advisors told me they had run out of regular fluid so they had used a concentrate off the shelves and it was likely that the person who mixed it added too much water. She told me to bring it in to thaw the system out. I brought it in and they thawed it out (It was 10 degress outside). Unfortunately, the service advisor who was helping me, left for the day while they were still working on the vehicle. A few minutes later I noticed that the vehilce was no longer inside the shop. I approached the other service advisor on-duty, Mark, who informed me that they had thawed the system, but they did not remove the weak solution and that I should do this as soon as I get home. He somehow thought it was my responsibility. He also seemed to think that water does not refreeze once it has been thawed. I demanded to speak to a store manager, who quickly grabbed a siphon pump and gave it to the service tech. The service tech pumped the tank and had it refilled in less than 10 minutes. While waiting, I overheard Mark, the services clerk, loudly telling everyone in his sight that this was somehow my fault because they had nobody else complaining. He thinks everyone brings their cars in for an oil change with the washer fluid almost on empty and that their service people all mix washer fluid exactly the same. I had been pretty happy with their service, but I am now very skepticle and probably will not return because of the attitude of Mark.

Fortunatly, it does not appear that there have been any damages. This could have caused severel hundred dollars worth of damages had the weather been much colder. Or worse, it could have caused an accident had I hit the butten expecting my windshield to wash, but ended up with winter smear.

On 2/2/07 I purchased 4 new tires, after about 2 months I began to hear a scraping noise, knowing this was not usual I decided to take my car in to have a mechanic listen to it, he checked the engine transmission and other parts of the car. There was not a problem. I kept hearing the noise and kept taking it into different places to have issue checked, but nothing was found. I finally had to take my car in for break issues on 1/5/08 and found out that I had to replace my back breaks and roaters. At this point the person working on my car pointed out to me that when I bought my new tires Wal-mart placed 3 correct tires and one incorrect tire on my car, this caused my back tire break roaters to become damaged. I went back to Wal-mart to have this corrected but have yet seen any results. I will be going 1/8/07 into the Wal-mart store to see if the manager will correct my issue and re-emburse me for the damaged breaks.

I had to pay $450.00 to repair damages to the back break system.

I am a small business owner that runs 3 trucks in the Hotshot Business. We have taken our trucks to Walmart Lube and Oil for over 2 years and our service is done at least once a month. Recently (right before an oil change was due) the oil filter came off the truck and my 5.9 cummings engine froze up and now it's trash. We went through the process and Karen informed me on the phone due to the miles in between that they were not responsible. I faxed them all the copies from the past 5 months of their work, but they are refusing to pay. Over the past month we have taken the truck back to Walmart due to a leak around the oil filter, they fixed it and replaced the oil, they offered us 2 free oil changes for this issue. What can I do?

To replace the engine with 113,000 miles will run about 5-6 thousand dollars and while this truck sits it is costing me $350 a day.

I took our Mazda 3 into a Walmart to get an oil change. Two days later we noticed some oil leaking so we immediately took in the car. They discovered that the screw threads hadn't lined up properly and it was resulting in a leak. Seemingly simple problem resolved. My husband drives off and within 1/4 mile, the car starts sputtering and black smoke coming out exhaust. He takes it back and they have no idea. So we fill out the claim form and have it towed to the dealership. Apparently Walmart topped off the oil after discovering the unsecure screw, without checking the current oil level. The dealership drained 7-1/2 qts of oil and the car takes 6. This caused the engine to hydro-lock and it now has to be recalibrated AND I still need an oil change. I don't know the final cost yet or whether Walmart will reimburse us, but I will never go back there.

We always brought our 2001 GMC Yukon to Walmart tire and lube for oil changes. I was told to wait around or shop the store, as our vehicle was a few down the list. About an hour later, I checked back, and the oil change was done. However, nobody could seem to find our keys! Nobody had an answer, nor a remedy. Finally, some kid walks out and explains that the guy that did the oil change has the keys and left the store to go on his lunch break. Ridiculous. Their solution: wait around until he got back. My issue here: First or all, this little incident made me unable to leave the Wal-mart store with MY vehicle. Second, what if the employee was out making copies of our key? It's not as if they all didn't have access to our personal information on their database or even on my registration in the glove box.

Thoughts like these scare me to death. Finally, after much persistence, we were able to get a manager out. He rudely apologized, and asked us to wait until the technician came back from lunch. When he did finally return with our keys, the manager threw in a free oil change for our next visit...yeah right, like I'm coming back for this. Anyway, my concern is not about getting a discount or free services. My $32,000 vehicle's security can be compromised; and in this day and age, you gotta worry about stuff like this. Fool me once, shame on you. Fool me twice, shame on me. Never again.

While paying for the oil change on my Nissan Pathfinder, I was told after the oil change that by going to a lighter weight of oil that 'the ticking the lifters were making would go away and correct itself' after the oil change. I trusted their judgment and drove the vehicle home.

I continued driving it, and the engine stopped two days later on Christmas Day when I was returning to work from my lunch break. I am a single mom and work full time. I trusted their judgment for this.

I brought my manual transmission car in for an oil change. Rather than wander around the store, I decided to wait in the automotive department. I heard what sounded like my car's engine being run up to high speed, so I walked to the window to see what was happening. A technician was trying to get my car to move. He would rev up the engine and then clumsily drop the clutch and stall. He repeated this three or four times before getting the car to lurch into the work bay. Other technicians and the manager stood by smiling and watching as their coworker tried to teach himself how to drive a shift, using my car. I paid and left, and resolved to never again use a Wal-Mart for an oil change.

Unknown damage to my clutch plate. This happened in 2005.

12-8-07 I went to Wal-mart for an oil change, trusting them to perform a professional job. Upon closer inspection the following morning, I noticed oil all over the fender on the outside, and residual oil spilled in many different areas of the engine compartment as well. I have pictures of the incidental damage, if you are interested in seeing the very low quality of Wal-mart service techs job performance.

My '06 Forerunner which has a value of $35+K is not a clunker by any means. The techs at Wal-mart seem to think its ok to just leave residual oil all over it, including the fender on the outside, not to mention all over the interior of the engine compartment. I am very dissatisfied, with the unprofessional service which I received from the Lunenburg,mass. Wal-mart lube and oil service center.

The associates in the oil change dept. were playing jokes on one another and disregarding me. The associates in the electronic dept. were not knowledgable about the HDTVs and could not answer the simplest questions! The asst. mgr. was nice, but very uninformed. The whole experience was a travesty.

During an oil change, Walmart replaced oil plug with wrong (another?) plug--stripping out the oil pan and plug. It resulted in an oil leak.

I ordered an oil change, specifically asked if they do diesel cars, and the price. Originally they gave me half an hour waiting, but many hours of waiting, as it turned out, they have put the wrong oil to my car. Again, waiting...about three hours later when they have finished finally, I asked if everything is OK and everything is put back the way it was supposed to go. The meachanics ensured me, and gave me a 15 dollar discount (again, at leat 20 min waiting, till the able lady at the front desk finally cleared the bill).

However, soon after starting on the highway, there was a strange noise, and surely enough, when we pulled over, we could see the bottom shield came off (was not put back properly, and got bent). We could not continue going, called the store, and they came to the place in an hour, and spent another hour fixing it: using plastic ties, tied up the shield. Screws lost. It cost me nearly five hours to have a destroyed shield.

We have been doing business in the Walmart auto dept. in Madison for many years. Service has changed there. Recently my wife took our car for the full service oil change, and right after she noticed a tire that looked low. It was checked and only had 20 pounds of air. Also the fluids were not checked. No new window washer was added--and it was out.

We are seriously thinking of having our oil changes done somewhere else from now on. Walmart seems so untrustworthy.

I called Walmart today to see if the tire dept. had 4 tires that I received a quote on 10/31/07. Operator tried to connect with dept. No answer...paged multiple times...no answer...tried manager...no answer. It takes me 15-20 minutes to drive to the store and was trying to save time and gas if they didn't have the tires in stock. They could order them, and an appt could be set up. Have seen in recent times a lack of staff throughout store.

I had my oil changed on my Motor Home-Diesel at Walmart. While traveling on an RV trip, the oil filter backed off the engine block, causing us to lose most of the engine oil which caused extreme over heating. After road service, we found the next available Walmart where we had our engine serviced again, new oil and filter. The service attendant showed and gave us the reason for the problem. The old oil filter gasket was not removed from the block before the new oil filter was installed. We were given the old gasket and old oil filter and instructed to return to the Walmart in Las Vegas and file a claim, which we did.

The repair is done, the bill is $8,520.00 and CMI Insurance which represents Walmart, refuses to pay. Nevada Valve Train, on Betty Lane in Las Vegas is where it was repaired (702-643-8065).

Motor Home repair needs to be paid for in full before it can be released. I am a disabled Viet Nam Veteran on a limited income and cannot afford to pay the repair bill, and now it is accumulating storage fees.

On 10/23/2007 I took my wife's 2006 Scion xa to Walmart for an oil change. Today (10/27/2007) my wife was driving and she heard a loud noise. She said it sounded like something hit her car. She said a few seconds later the check oil light and the engine maintenance light come on. My wife was approximately 5 blocks away from our house, the car was still running and she was nervous and continued to drive to our drive way. She come inside and told me what had happened. I went outside and opened the hood I then checked the oil. The dipstick showed no reading,

At this time I observed oil covering the front part of the engine compartment. My wife then called Walmart and told them what had just happened. Walmart sent two employees out right after the phone call. While we were waiting for them to show up my wife decided to walk up the street were she had heard the big noise. She returned about ten minutes later with an oil filter. The oil filter had fallen off!

The oil filter was a Fram PH7317 Pro. I looked it up on the internet and found out that this is the wrong oil filter for our car. The filter that was supposed to have been installed is a Fram PH4967. A few minutes later the two employees from Walmart showed up. I showed them the filter and let them know what I had found out on-line about the oil filter. They didnt say anything. The guy that appeared to be in charge just gave me a quick nod.

The whole time that they were at my house they did not say a word about what had happened. They asked if I had anything to put the oil in, they said that while they are here they will just change the oil again. I got an empty oil change container out of my truck to let them use. I was observing them doing this. The Walmart employee removed the oil drain plug. I didnt see any oil come out. I asked the Walmart employee if there was any oil. He stated very little. I checked my oil container and it has about a half a cup of oil in it.

He then put the oil drain plug back in and put the correct oil filter on. When they were replacing my oil the first thing they put in was a container of a Slick 50 product and then the oil. After that we took it for a drive, the engine sounds louder now but didnt appear to have any loss of power. (we just drove around the block once) I saved the oil filter that had fallen off.

I am concerned that this incident has caused damage to our car and I dont know if the Slick 50 product they put in my car is masking a bigger problem. I also have the receipt of the oil change and it states that I was charged for a PH4967 oil filter. They installed a PH7317. This car is rated as being the most reliable sub-compact car (2006).

On 10/6/07 I took my daughters car in for oil change, lube job and tires rotated and balanced. I was told by one of your expert technicians that he could'nt rotate the tires. I asked him why not, he snapped back because there worn out. Now the front tires were getting close to needing replacing, but they still had some useable thread left, thus the hole idea of rotating the front tire to the back. Then I asked about the back tires, he said they were shot too, the thread was all wavy.

I asked about the warranty cause the tires which I bought from the same store only had 30,000 miles on them and they were rated at 60,000 miles. He says there's no warranty if there's mechanical wear. BS. He claims that the front end is out of alignment. How does he know this, did he check the alignment, no. He says that the uneven wear on the back tires was from bad shocks.

Now I've been around a long time and I've never heard that excuse for that type of wear pattern. I've seen it on new vehicals and the cause has always been the same TIRE FAILURE.

I went to Wal-Mart to have an oil change and air filter change. They had a new technician working on my vehicle. The service was performed and I left. After driving for about less than an hour I heard a shaking in the engine compartment. After examining it I noticed that the clamp that holds the air filter compartment was loose and the plastic piece that holds the screw was broken.

I went to the store the following week and asked to speak with a manager. The manager, I am not sure of his training or his ability to examine and make a ruling on my vehicle, stated that Wal-Mart was not at fault and that I must have broken it myself.

After arguing with him he filed a complaint with the store insurance company and they called me to ask what happened. They never looked at my car and made a ruling in the favor of the store.

According to them, the store manager told them that they were not responsible for it for the following reasons:
1. the engine heat caused it to break
2. they think that the chain of custody of the car was faulty so someone else could have done it and they feel I am trying to blame them
3. the check engine light would have come on if they broke it, mind you that check engine light is not on, has never come on and it is still broken
4. vibrations caused it to break

I did not ask for anything other than that they replace the screw and clamp the air filter house back in place. They flat out refused and claimed that I am the one at fault. I also believe that they fired the technician that worked on my car.

When I went back to the store the first technician I saw remembered me and apologized for the incident. After the manager showed up they all changed and started to blame me.

All I want if for my housing unit to be fixed. That is it. Nothing more.

The cashier said she would let them know and have it done,as I was about to leave I noticed that my hood looked like someone slammed it down with something under it.I informed the cashier and she called a manager 20 mins later so called manager showed up looked at the truck hood, he said he would look at the video and bring me an incident report to fill out,15 minutes later the so called manager came back and said he did not see anything,(i was not allowed to see the video)he said its up to claims but he did not see a problem.
My room mate spotted it off as soon as he walked outside.
I know have to wait until there claims person contacts me back.

The drivers side of the hood now sticks up higher then the fender.

On 08-26-07, I dropped off my Subaru Outback at the Auto Dept for an oil change. The tech informed me that if an air filter was needed, would I agree, for a fee, and I said yes. When my instore shopping was done, I returned to pay for all of my items and the oil change. I paid $130.70 and did notice that $7.46 was charged for the air filter. I proceeded to my car and drove away but the more I drove the more a huffing/gushing air noise was coming from my car.

Upon arriving at home my husband opened the hood and noticed the sloppy and lazy way the techs had done the job. The air filter was shoved in crookedly into the casing which then broke off a chunk of the air filter's rubber sealant. Then the casing was broken along with one of the clamps that holds the air filter in place.

So my husband went back to the store with my receipt and was met by a rude and condescending Dept Mgr and her two techs, who vehemently denied they had ever replaced an air filter because they didn't do air filters! My husband then told her then to look at her own receipt and she kept arguing and denying the whole incident and that we had had it done somewhere else! I am livid with anger at these rude and unprofessional people that should have their licenses revoked!

I was so mad that I called their Corporate Offices in Arkansas on 09-07-07 and have yet to receive a call from them! So, I've gone on the web and have done a Formal Customer Complaint via their Contact Us link and see what excuse they come up with. I've demanded an apology and reply with compensations needed to repair my Subaru Outback. Let's hope and pray for a miracle!

I know that this most likely will not be posted and I am fine with that. I just wanted to let people know that Walmart is a mass market company with under paid, under staffed, under qualified, unorganized workers in a lot of places and the workers deal with a large array of problems. Having worked for them and having many people try to blame they vehicle problems on Walmart to get there vehicle fixed for free. Because they are either to cheap or to broke to keep their vehicle in good operating order or buying junkers.

What most people do not tell you when they tell you about their vehicle problems is that they don't do it often enough or knew that they had a problem in the first place. They put it on the paper work that there is something wrong with the vehicle P.T.S. (pier to service) Some people will change there oil on their own at home to and mess the vehicle up and bring it to Walmart and then blame them. I have seen this for myself and had it admitted to me that they had someone else look at the car to change the oil but they couldn't do it. So they brought it to Walmart. So people will then try to make Walmart pay for their mistake.

And on a daily basis I have people that bring batteries in and say it has to be the battery but running the high dollar testing machines on it they still blame the battery and it couldn't be their vehicle and it has to be it. The people at the register doesn't care if it is good or bad. But we have to follow the policies that if the battery is good then we can not do anything for them.

Most cars need a expensive battery and people now of days being cheap as they are will want to get a 1 year battery that is not made for they vehicle and then blame walmart when it messes up their vehicle or doesn't work.

90% of everyone that comes into Walmart's Tire Lube and Express don't think about others.

You will not be getting in and out in 20 minutes or less.

They are not the only person waiting to be helped.

If you come in on a weekend or the first of the month you will not get out in less than a few hours unless you got very lucky.

Walmart is not always to blame but sometimes they are.

Remember that the people working on the vehicles are under paid and paid by the hour. They have no reason to hurry up. If they do hurry up and they mess something up you will be there even longer.

If you want to be rude to the people trying to work on the vehicle. Then do you think they will be nice to you?

If you buy a junker or do not maintain your vehicle expect problems from it.

Went for an oil change. Cost me $50.00. Returned to vehicle and found drivers side window down and stuck. Tech forced window down and said he was not responsible for it. Upon inspection found that the transmission fluid was not checked and replaced (included in service plan). When questioned the tech claimed the fluid level was fine. It was not. It was one and a half quarts low, had I left thinking my fluid levels were fine, my transmission would have been blown, I specifically asked about the fluid because the truck was jerking all that morning. The tech stated that it was leaking a little but the levels were fine. I complained to the co-manager, she insisted the manager was not in. She got the tech to replace the fluid, had to watch him because he was about to put the wrong transmission fluid in my truck. It was clearly written on the container that it was for ford cars, I have a dodge truck. Meanwhile it is two days later and my vehicle is parked outside my door with a plastic bag covering my window, I can't drive it because I will get a ticket for obstructed view. I have called the claims department four times and left messages with the claims manager, she has not returned my calls. I am afraid that someone is going to break in or steal my vehicle. This is day four. No one has answered any of my calls.

Prior to 1 pm on the afternoon of Saturday the 11th of August we dropped our car off for an oil change. It took us nearly 20 minutes to find an agent to check in our car because they were closing early due to low staffing. Reluctantly the agent checked in our car and informed us that we would be the last car of the day. There were three cars ahead of us and we were informed that there would be a two and half hour wait for the oil change.

Instead of going elsewhere we decided to tough it out. We spent 45 minutes at a nearby restaurant as well as over an hour walking around the store looking at merchandise we had no interest in purchasing. When the time had elapsed we went back to the auto center. There was no one there to check us out. After 30 minutes of speaking with people who barely understood what we were talking about, we found someone who told us that our car had been ready for 40 minutes. We paid for the over priced service and got to the car.

Our 99 Pontiac Grand Am SE has a safety feature that tells us when the oil needs to be changed. There is a reset button under the oil filter that will count the mileage and click when time to change the oil again. This was either not reset or the oil was actually not changed. I have given them the benefit of a doubt that the oil was changed. I did however pay for full service and was shocked to find that no fluids were filled, our brakes were not checked, nor was our air filter. The car was not vacuumed. I also discovered through checking myself that our tires were under inflated by nearly 50% which does not happen unless the air is let out.

I was forced to make sure all was well by taking the car back to another service center and paying an additional $40 to change the oil correctly nearly 1,500 miles after the initial change. I inflated all four tires to the designated level and then had our tire shop rotate them. After the second oil change and tire rotation the car went back to normal working order. I will never go back to any WalMart for auto service. I can not trust the poor employees to do the job they are paid poorly to do.

we had our oil changed there approx 4 months ago. as of last week, our car will not run because it won't hold oil. we had mechanics look at it, and they said that when walmart changed it last time, they cracked the housing next to the filter. as time went on and as the engine continued to heat up, the crack worstened to the point that it won't hold oil. we spoke with the store, they came to my house, took pictures and sent it in to their adjusters who said too much time had lapsed, we can't prove it was them so sorry.

the crack is directly next to the filter, it would not have happened unless it was by the person who changed the oil last. so, we are the owners of a 2006 dodge minivan that won't run, and they refuse to take responsibility for their actions.

a 2006 car that is now non-functioning because of a mistake made by walmart service technician.s

Car in shop and a bill of $150 for damage caused by WalMart and their failure to make things right.

I have a Ford Camper Van that I’ve had serviced at Wal-Mart. Now their price has increased to $44.00 for an oil change. This van is no different than a ¾ ton truck, yet Wal-Mart is sticking it to me.

On 2/11/07, my 13 yr. old daughter and I had a near accident after my car stalled on one of the busiest highways in the Atlanta area. I called AAA and a tow truck was dispatched. It was about 11:30 PM. About 20 minutes later a truck was dispatched. I had my car towed to a local mechanic shop. The next morning I received a call from the mechanic and he stated he had some bad news, he said my car was starved for oil and as a result my engine was gone.

I explained I had an oil change at Wal-Mart Tire & Lube a little over a week ago and I could not see my car not having any oil in such a short period. He informed me that I should notify Wal-Mart immediately. I contacted Wal-Mart and explained my situation and the fact that I had just had an oil change and a tire rotation completed at their store. I was contacted the following day by CMI and asked where my car could be inspected. I was informed that I would have to have my mechanic break down the engine. I questioned who would pay for this and CMI stated, Wal-Mart would cover the cost once a determination was made.

I also had to rent a vehicle. I received a call a day or so later stating that CMI had completed their investigation and it indicated that Wal-Mart was not responsible for my loss. Frustrated, I began to research Wal-Mart Tire and Lube Centers and was shocked to learn of the tremendous history Wal-Mart has with cases just like mine with their Tire & Lube departments across this country.

I have learned that the engine for my car is a rather costly (5000.00), because the Axiom is not a common car. I have incurred expenses from simply have the engine broken down to rental fees to loss days of work just to name a few. I have not been able to afford the cost to have my engine replaced even at this time.

To date I have paid: *463.00-engine break down *40.00-additional mileage for tow truck * 1500.00-rental car fees * 500.00- loss time @ work * 1500.00-replacement vehicle And I am still paying finance charges on my vehicle as it sits in my garage.

I have taken my 2005 Tahoe to Wal-Mart for oil and lube service since it was new. I decided to change the oil myself for the first time and discovered three grease fittings on the steering that have never been greased.

My husband and I took our 2003 Pontiac Sunfire to get an oil change. We were told that it would be 30-45 minutes. An hour later, my husband got up to look in the work area. Our car was lifted on the risers. My husband asked the man behind the counter how much longer it would be. He was told 'a few more minutes'. Our car was still on the lift. Four employees returned from lunch. The man behind the counter seen that we were irritated and said he would check us out, they were done with our car. We checked out, I looked at the receipt. It was not ours, and our car was still in the bay.

My husband pointed out the error, and then one of the mechanics that I had just seen returning from lunch came to advise us that the previous people that changed the oil in our car (which was ANOTHER Wal-Mart) had put our air filter in wrong and the oil cap was broken. We have had NO oil leak or engine problems to substantiate this.

They told us that they were calling around for a part to repair. Finally, after being there for 4 hours, we were told that the part would not be in until Tuesday (Mem. Day weekend) and they would reimburse us for a rental. My husband refused to pay for this, and by this time, it was near 4 on a Saturday and Wal-Mart claimed that they could not find a place that was open.

We are stuck without a vehicle on Memorial Day weekend. My husband has no way to work, and I am not even sure that they are authorized to make this sort of vehicle repair.

After changing the oil in my new Dodge diesel truck, the attendant pulled the truck out of the stall, made a u-turn and damaged my truck. He hit the right side of the truck, the right tire and rim at about 15 mph.

Wal-mart's insurance is refusing to pay for the full amount of the body repair because it is a "used" truck. It is 2 months old, with 3K miles!

They say they will pro-rate payment for all parts used to fix it. They will not pay for the tire, that has sidewall damage or the rim that is cracked since the truck is "used" and they might not have caused the damage! They claim the truck struck the pole while "parking at a very slow speed". Actually the truck was being driven to the front of the building.

I had $3200 worth of body damage, $1600 for rims (I could not replace just one rim), $300 for a tire, $280 for a rental car and way too much of my time.

Took my car to Wal-Mart for an oil change. Started home and my car stop several times. The last time my car shook and the oil light came on. I stop and looked under the hood, there was smoked comming from the place you pour the oil in and there was no oil on the dip stick.

I called Wal-Mart and told them I was only about 3 miles away and my car stalled and had no oil in it.

The manger of TLE came out with 3 employee to check it out. they all decided that there was no oil filter on it. THey decided to have my car towed to the Honda dealership to have it checked out. Plus they would review the video tape of the mechanic working on my car and let me know.

They have provided a rental car for me for 2 weeks.

I did not have any trouble with my car before I took it to them. I have 201 thousand miles on it but still I had no trouble.

Went to Wal-Mart car service to have them mount and balance some tires and rims I just bought. First of all, the machine placed four groove marks on my new rims, which cost me $526.00 for the set. Second, they were afraid to take the center caps off the rims. I end up entering the service area with my dress shirt and pants on and taking them off. Third, they told me that they couldn't place the tires on my vehicle because they were not the proper size for this vehicle. They acted like nothing was wrong and charged me full price. I didn't want to cause a scene so I paid it and left.

nearby car repair shop for second estimate. They said the same thing. Would do the work for $1,100. Had to have vehicle repaired. Was without a vehicle for 1 week.

Now Walmart says they did not do anything to my car. They have video tape of the work being done but I cannot see it. They said nothing was touched and they are not responsible for damage. Will submit to insurance company. I know nothing will be done. Went on the internet and found many complaints against Walmart Stores lube centers all over the United States. People with same situations. Had to go to small claims court. Not everyone can do that. This needs to stop now. Walmart is getting away with damaging people's vehicles.

Cost to repair vehicle $1,100 which I had to pay out of my pocket.

At the end of December I took my car to Wal-Mart to have tires put on and while it was there had the oil changed as well. To my knowledge there has been no one under the hood since the oil change at Wal-Mart. It is now 2 months later and my brake peddle goes all the way to the floor for it to stop. I took it to a local repair shop to have the brakes looked at. Well, they come to find that there is motor oil where the brake fluid goes. As a result the entire brake system has to be replaced. The damage to my brake system is not the result of normal wear and tear.

The first estimate was $2,500 until he realized I had ABS Brakes then the repair went to $5,000. I called Wal-Mart and they asked me to fax the information to them and they would have someone get back to me. They didn't see where it could have been their fault since anyone could have been under the hood. I suspect that when they checked all the fluids (as they do when you get an oil change) the brake fluid was low and they topped it off. . . with motor oil.

I was checking out and the woman at the register asked me if I was racist. She is African American, I am caucasion. I was driving my husband's truck and he has confederate flag stickers on the back. She said the person who was servicing my truck wanted to know who I was. There were other costomers behind me as well as my children. I feel it was extremely unprofessional behavior.

Service was exceptionally low when I needed to purchase a tire. Many of the Tire & Lube employees were simply walking around and not working yet I had to wait 3 hours for a tire to be put on my vehicle.

I had my oil changed on 01-19-2007 which included fluid checks. Right after we had a winter storm which was expected. But they must have put water in my windshield wipers, because the whole system is now froze. Which is a real hazard, since the roads are a mess and all cars are throwing crud all over. I now have no way to clear my windshield, because the fluid that Wal Mart put in my windshield wiper fluid is all frozen. I checked their cheepest fluid and it is suppose to protect to 0 degrees, and it has only been down to 8 and the lowest. When I asked them about it they got real smart mouthed. I was upset and told them thank you for the favor that they charged me for, and one of them said I was welcome!!! I sure don't appreciate being treated this way, when I paid for the service of the oil change and trusted them to do a good job!! Well obviously that trust was unfounded!

On December 29th, 2006, my husband's truck had a flat tire, so he took the tire to the local Wal-Mart for repair. A young employee had great difficulty getting the tire off the rim on the machine and after several attempts, he summoned another young employee over to help him. They then resorted to force it off, using a tire tool. They fixed the flat, which had a leaky valve stem.

When they tried to balance the tire/rim, they were unable to. I was then told that my rim was cracked. I told them it was not cracked when it arrived. The crack is 4 inches long and very visible. We would have seen the crack had it been there when we took the rim in to Wal-Mart.

I returned early the next morning and the manager turned the claim in, but it was denied because the rim was “already cracked“. I went back to the store and spoke with yet another manager, who told me that he would do further investigation and that there are 10 cameras in the work area that film all activity. He was to check the films to verify that the 2 men had a problem getting the tire off the rim and that they used the tire tool on it. He assured me he would call me back that day. No call.

After days of phone calls and rejection, I called the Wal-Mart store to ask if they can change 18" tires and I was told, yes, unless they are aluminum! I then called the claims adjustor who told me that the machines are designed to remove tires unless they are 18" tires. DUH! This is what they worked on....an 18" tire and rim! He then told me that no matter what the tapes showed when viewed, that the claim is denied and will remain denied.

I am appalled that we were treated this way. They have lost a customer who spends thousands of dollars there yearly. We have a cracked aluminum rim that we cannot use. The replacement cost is $569.00 and we have to bear that cost.

I had a engine check light is on and had it diagnosed and both catalytic converter failed which caused the transmission failed also after a year. Now I don't have enough money to pay for my car, its totally damaged.

I took my car to Walmart Express for Lube, Oil, Filter on 6 different occasions. We travel around the country and it was a convenient place to get the car serviced. Last week I was doing brake work on my car when I noticed that the upper ball joints had definitely not been lubed 300 miles before. Checking the service record, Walmart's printout showed they had lubed only 2 fittings. Going back through my previous Walmart records I found that they had lubed anywhere from 0 (zero0 to 9 fittings.

I always trusted that when you pay for a lube job, you get a complete lube job. When I returned to the last Walmart, they took my car in and greased two additional fittings. I was told to always mention that there were 6 fittings on the car. Not 9? Not 2? Not 6? I don't know how much damage was done to the car. I change the oil and get a grease job every 3000 miles so my car will be well cared for. But Walmart cannot be trusted to do the work. Please check your service records. Walmart shows how many fittings are greased. Other, more legitimate services, do not need to do this because they can be trusted to do a complete job.

I cannot determine the extent of damage, but I know a defective service when I see it.

I take all 3 of my vehicles to Wal-Mart for an oil change. $25.96 for an oil change and fluid check is not bad. I had never really had a problem until I got my diesel truck. The problem happened the first time I took it in for an oil change. I was in such a hurry that I did not catch the problem until I got home, and I never got around to going back. Well, my truck was due for another oil change so this time I made sure to check everything before I left. Here is the problem. My ford diesel truck holds 15 quarts of oil. When you get the $21.95 oil change it includes 5 quarts oil. However, since this is not enough oil, Wal-Mart charges for the additional oil they need which in turn is all the oil they use. So, on the receipt, I was charged the $25.96 (which includes 5 quarts) and then an additional $28.67 for 14 quarts of oil. I was charged a total of 18 quarts for a truck that holds 15, and only got 14 quarts put in it.

Since I caught it this time, I brought it to their attention. The gentleman in the shop understood the dilemma, but the cashier was the one who needed to correct the problem. Since she did not understand what was wrong, a manager was brought in. After a long while of explaining the problem, he agreed to give me a credit back for the 5 quarts- a difference of nearly $15. Again, I was in a hurry and said, just give me the oil that I was charged for since the return would have taken another 30 minutes out of my day. I ended up leaving with a gallon instead of the 5 quarts, but I was happy to get that and be on my way. I live in an area where several Winter Texans visit. A lot of them drive diesel trucks along with so many other people. Without a doubt, Wal-Mart gets away with overcharging like this on a regular basis. They did it to me once before, but I caught it.

I took my 2000 Mecedes Benz E320 to Walmart Supercenter in Florence SC for a oil change on 24 May 2006 prior to going on to visit my mother in NC. I smelled oil for the entire road trip and had my cousin check under my hood when I got to my mother's house. He found oil all over my engine, so he cleaned it up the best he could and I called the nearest Walmart in Franklin, VA. They told me to check the oil and immediately bring it into the store. Larry729 check my car and discovered that the oil was blowing back from the oil filter because it was not tight, so he called the Florence SC Walmart to inform him what he had found and that his store was going to replace the filter and oil. No one ever contacted me about the mess up in Florence SC.

My car now has damage from that incident and the Becks Imports Mecedes Dealer in Charlotte NC is telling me that the care may have damage to the Mass Air Flow system because of the oil blowing back for the three hour drive or oil damaged a sensor or the plugs which has caused a safety device to kick which has caused the transmission not to come out of low gear to help prevent damage to the engine. The Service Manager at Becks Imports told me to take the car to a local Mecedes Dealer in Florence to have the car checked and it would cost $140.00 just for the test and repairs could be as much as $4500 depending on what they find. I do not have this type of money to put in my car or have money right now to get a new one because I'm attending a nursing program with two kids, one only three months old, and only working on the weekends. My husband is carrying most of the bills and we have a second car payment.

I wish I hadn't of listened to my husband when he told me to forget about it back in May when Walmart didn't contact me back, because I never would have throught that I would have this damage 2 months down the road. Walmart had changed my oil for two years straight with no problems and I always had to take my filter because they didn't carry it, but I should have know something when the service tech was complaining to the lady at the register about changing my oil and saying that he wasn't sure if they could change it on that type of vehicle and he wasn't the one that normally changed it in the past. She had to inform the technician that my vehicle was in the system at their store and he had an attitude from that point on.

I took my car to get an oil and filter change at walmart, well they never tightened the oil filter and my engine blew, i contacted wallmart and they put in a claim with their insurance. the insurance called me and sd that wallmart is not responsible and that I have to pay an independent agent for a report on the vehicle wich will cost me 1000.00 dollars that they don't cover. now the car is only worth 3,000.00. I now have no car because of walmart and their insurance company made it so difficult for them to pay that is just not worth it. also i lost my job because now i have no car.

Mechanic stripped threads out of oil pan during an oil change and got oil allover frivers seat and interior. Complaint to walmart was reject and was told it was my fault. No payment for repairs or apology for damages

No car for two days. lousy treatment by walmart and officials. Repairs and cleaning $60

I got a regular oil change service from the Walmart Tire and Lube express at Sayre. A few days later I started smelling some fumes in my car, especially when I switched on the fan or Airconditioning. I did not have the time to take it to a mechanic at that time. A few days later, the check-engine light went on. Now, I knew for sure something was wrong, so I brought it in to a mechanic in Pittsburgh. The mechanic told me after a checkup that whoever had done the oil-change had not screwed back the oil cap on properly. As a result, the engine oil had sputtered ... there was no engine oil and the sputtering had soaked the oxygen sensor which had damaged it. It cost me 605 dollars to repair.

The next time I went to the walmart tire and lube express, I complained against their negligence. First thing, the management there went into a tizzy, they had several closed meetings, and then they came back and told me that they had sent it to the insurance department, and I would be contacted. So, the next monday I got a call from the insurance agent. He was rude and looking for ways to deny my claim. I hope the fool rots in hell.

First he said that why didnt I contact walmart in the first place when I came to know the damage. I explained to him, that in order to see what the damage was, I had to bring it in to a mechanic. And then, I would have to drive to Sayre to show it to the Walmart people, so I had no option but to get it repaired. What do these people think, that we are sitting free the whole day just so that we can keep calling walmart, waiting for them to repair the damage they caused. Then he pulled out his trump card ... the oxygen sensor is a wearable part, so it could have been damaged on its own. And that I cannot give evidence that someone had not been under the hood of my car since Walmart finished its repairs.

How does one give any such evidence ? Even if I had gone the next day, instead of a month (which is the time it took for the problem to surface completely and for me to take it back to Walmart), they could have still said that they have no evidence that someone had not been under the hood since then. Preposterous. A month is a short time in the lifetime of a car and I do not open the the hood of my car to tinkle with stuff, like most other sensible people.

The fool denied my claim. Like all such people (may they all rot in hell), he had been trained in the art of aggravating, by continously and periodically shouting, will you let me finish, SIR... an age-old tactic.

The cost to me was 605 dollars at the repair shop. My car has never given me any trouble in the engine oil department before. I was also agonized by the treatment of the complaint by walmart ... of course, the negligent employee must be smirking. The whole system sucks.

Drove my car into Walmart Tire and Lube area to have oil changed. Car was in good condition and windsheild was also. After car returned after service noticed that windsheild had a crack underneath the sticker. Did not leave the area but called service manager to concerning area. Walmart does not want to take responsibility for damaged windsheild.

The windsheild now has a spreading crack from the original crack done at Walmart going across the windsheild. Windsheild will cost me 260 out of my pocket.

Went to Walmart to get an oil change. Drove the car home that night and the next day I drove the car to work which is about 40 miles there and drove home which is another 40 miles. When I got just about home I notcied that my car was smoking and i pulled it over and noticed that i did not have any oil in my car. I called Walmart and they sent someone to look at my car and saw that the oil filter was not on so they tighted it and added oil. My car did not drive the same afterwards so Walmart told me to take it to the dealer to have it check out. The dealer stated that it was low on oil and needed the fittings tightened. My car ran better for about one day and now I am having problems again with it not running right.

Walmart refused to have thier people look at it and will not refund my money until i close the case however i do not want to close the case because of problems i am still currently having with the car. MY car is still not running right and Walmart keeps giving me the run around and only wants the dealer to look at the car when they do not have the time to take a good long look at the car.

My son's fiance, Carla, took their car (still titled in my name) in for a oil change and lube. When she went back to pick it up, it sounded like a deisel instead of a four cylinder gas engine. Three technicians came out and checked the oil, listened and made some suggestions as to the potential problem. She didn't drive away, but called me for assistance. I called a tow truck and headed to the store. Upon my arrival, the shop foreman Steve was waiting with Carla. He introduced himself, and began to explain how he was surprised at what happened. The car was running great when it came in and now it sounded horrible. He instructed me to save all receipts and bring them back so they could submit them to their insurance company to reimburse us if it was something they had done wrong.

The car went into the shop and it was determined the hydraulic timing chain tensioner had failed. The cause, no or low oil pressure. The shop was sure to inform me they couldn't tell who might have done it, but the mechanical problem was straight forward, a component failed due to lack of oil. Tow and repair cost just under $500. The event goes down from here. Carla took the receipts back and turned them in. Checked back about a week later and was told it hadn't been submited nor would it be reimbursed because they didn't do anything wrong.

Amazing; the car goes in running just fine, comes out needing to be towed.

I wanted an oil change for $16.95. Then I realize that for $5 more dollars, I can get a package that included interior vacuuming. When I was signing for the higher package, I asked if I should put my things in the trunk to make it easier for them. The cashier replied that the vacuum machine has been broken. At this point, I said I wouldn't pay for a service that I'm not getting and decided on the $16 package. When I got up to pay, I was handed a $22 bill. The cancellation didn't go through and the cashier told me synthetic oil is better anyways. At this point, the manager comes over and the cashier made me look like an idiot by leaving out the part where I wouldn't pay for a service that I didn't receive. Finally, she just charged me $16.95, which was my original purchase. I'm not a cheap person but I value integrity. The amount of trouble I went through for $5 was incredible. Whatever happened to customer service?

I took my car in for an oil change. Nothing unusual happened. After that I drove the car about 100 miles immediately after I left the store. It was just a round trip to a neighboring city. I didn't drive the next day (sunday) then when I started my car on Monday morning to go to work I noticed a sound from my engine. It definitely wasn't making any sounds before the oil change. I thought it was strange, but I had to go to work. I drove about a half a block and the check engine light came on and the car died. I couldn't start it back up.

I checked the dip stick for the oil and when I pulled it out, smoke started rising out of the tiny hole. There was no oil on the dip stick. I called Walmart immediately and talked to the Lube service manager, Courtney. I explained the situation of there not being any oil in my car when there should be some since I had an oil change only 2 days before. He personally drove out to where my car died to check it out. He brought some oil to put in the engine. When he poured the oil in I noticed that it was just pouring right back out the bottom onto the street. Yes, the drain plug was gone.

No idea how long I drove the car without oil. My guess is that they didn't tighten the plug and it fell out. Courtney went to a parts store, bought a new plug and more oil. Put in the plug and some oil. Luckily the engine started back up. He recommended I get a systems diagnostic. So I took it to a dealer to get looked at.

When I had the car checked out at a dealer. They recommended more thorough checks by opening up the gaskets, dropping the oil ban and checking some kind of bearings. They also did some pressure checks. I guess I got lucky, there was no damage internally. But it cost about $600 to make sure. The good part is I didn't have any problems with walmart's insurance company. Courtney was very kind and quick with filing a claim to get me taken care of. They had my reimbursement check to me in just over a week.

Had my oil change done Dec 24, 2005 and after work was done I drove about a block and the oil light was flashing on and off. I stopped and check the dip stick and it indicated that there was oil in the van. Drove a few more blocks and light was still flashing on and off so I stopped into another Walmart (Pickering) and told them what was happening, so the Service Manager came out to look at more van and checked the dip stick and again there was still oil in the van. He then asked me how many kilometers were on my van so I went to check the dashboard and the oil light was on so I showed him. I told him my van had approx. 211,000 kms on it and he said that it was getting up there for high mileage so I should add an oil additive.

I went into the store right away and purchased the additive and put into the van. I drove home and had the van sitting for 2 or 3 hours, then my son had to go out. He went a few kilometers and he heard a loud bang and pieces of metal shot out from undernear the van, the oil poured out onto the road and the van was filling up with smoke. I had to get a rental car and have the van towed to my mechanics. Walmart sent their insurance people and they checked over the van and said that the engine blew as a result of an internal failure in the engine and not their oil change. My son had picked up the pieces of metal that came off of the van and at no time did anyone ask to see them in their investigation. I spoke to my mechanic and asked him what he thought had happened and he had said that there obviously was a lubrication issue.

I have used Walmart for my oil changes for the last few years and never had a problem and I always get my oil changed every 5,000 kms. It seems very strange that within hours of having my oil changed the engine blew and I had no problems prior to that with the van (no engine noises, oil light had never come on). As a matter of fact in the beginning of December of drove from Ontario, Canada to St Louis, Missouri without any problems.

As a result of this I had to rent a car which cost just over $400.00. To replace the engine I have an estimate of approx. $7000.00 for new and $3000.00 for rebuilt. Today is January 9, 2006 and I have been without a car since Dec 24, 2005 (the rental was taken back on Dec 30, 2005 because I couldn't afford it anymore) and I am getting rides to and from work by co-workers.

i had my oil changed and while driving home i could smell oil burning. i got home popped the hood and found oil all over the engine and frame. i called back to the store and spoke to the automotive manager Alan. I told him what had just happened and he told me to go have the engine cleaned and they would pay for it. My husband called him back and told him how do we know whether the car has oil in it or not, then the manager said he would come by our house (we live very close) but have heard nothing as yet. I drive a very clean 2000 Lexus and i will be contacting an attorney over this mess.

I took my car into walmart to get an oil change,like I do frequently. Although I did not notice a problem imediatley, a couple of months later, I noticed my car making a weird noise. I then took it to my mechanic to see what the problem was. He told me the last person who changed my cars oil did not put the oil plug in all of the way, and caused my oil to leak. Eventually it drained out so much it caused the head gasket to crack. Now I need a new motor.

I am a true college student. I am just trying to get by with the same car until I graduate. I have absolutely no money. Walmart told me my car is old, and it was going to break down eventuallly. They have been nothing but rude, crude, and horrible. I dont deserve this. I have no car, no money, and they dont care about my service to their company. I now have to ride a bike everywhere I go. And have almost been hit twice, while on my bike.