Volkswagen Passat

Substantial amount of water leaked (coming from the moon roof) onto the passenger floorboards, causing problems with the computer harness for the transmission located on the passenger floor. This is a faulty and bad design. I have read the list of complaints online stating similar complaints. I need to know what VW will do to help.

I called three times to the operator, but they passed me to the service department and nobody picked up the call. I bought a Passat CC in January and the key is not working for me to lock the car. All I need is an appointment time to bring in my car to Volkswagen Glenmarie in Shah Alam.

I bought a brand new 2002 VW Passat and have spent so much money on fixing it. I kept the car because I paid it off and because I had spent so much money on mechanics and parts it's been unreal. Though consumer reports rated the car #1 years ago for safety, it's probably a very unsafe car. I've had all sorts of problems with the car from oil light warnings to main electronic board failures, oil pump outage, suspension, steering, overheating, temperature problems, you name it. The worst part is when I took it into the any VW dealer, they could not repair it. Of course now the car has over 100K miles. I've taken it to Toyota and other dealers to find they could repair but it's expensive. If I could have warned all of you before you bought the car, I would have.

Some of the worst mechanics are the VW mechanics. You are better off taking it to an Audi or even Honda or Toyota dealer. Save your money and get rid of the car. It's not worth the stress and money. Further, VW does not stand behind its product or service and they don't care. Go Hyundai or even Mazda. You'll be much happier with your car and probably be much safer in it.

2005 Passat TDI Wagon: Tensioner chain on oil pump broke. This was recalled in Europe but not in the US. They now make a gear driven pump to replace the chain drive. I replaced it with gear driven pump. It cost me right at $2,000.00 just for the parts. Reading online, this is a common problem on these cars from 75,000 to 150,000 miles on them. Should there be a factory recall?

I have a 2009 Passat with 30,000 miles on it. First of all, it is an expensive car to maintain and not worthy of the price we paid for it. Although, the salesman will continue telling you that it is "German Engineered", but Volkswagen can be piece of junk as any other cheap cars out there. Because of that, they sell the car with high jacked price tag. Adding the "German Engineered" as a sells pitch, the entire picture of a car becomes like if Germans are the best engineers on the planet and unable to make junk cars. It seems that Volkswagen makes these cars only to work up to 20,000 miles then the problem starts.

Volkswagen Passat is made of plastic, so I guess that's one of the reasons for not being a good car anyway. After 20,000 miles, the entire plastic mounting inside the car starts making noises, then every other thing start falling apart. With 30,000 miles, the engine light starts coming on. This is not a first time. Latest is the engine light indicating EPC - Electronic Power Control. It slows the car down dangerously, when you drive on the freeway at 60-70 miles. Engine starts to die down rapidly, especially if you are in a left lane and tons of cars behind you. I wouldn't recommend Volkswagen at all and for no one.

I own a 2005 Volkswagen Passat 1.8. As with tons of other owners, I've had the oil pressure low / stop engine alarm. I took it to be checked. Easiest thing to eliminate is an electrical problem. Sensor replaced and pressure checked. It seemed okay for a while. Alarm comes back and locked up on me. Of course, as with other folks, VW will do nothing to help. Car had 103,000 miles. Apparently, that is the life expectancy of these cars. They are real ** if you ask me.

Volkswagen is not standing behind their products when there is an obvious problem that has been so well documented. I'm very unsatisfied with these cars and the company. I will never buy another nor recommend to another person. In fact, I will discourage anyone from buying one.

The heated passenger front seat was extremely hot and sparking with smoke in the cushion, when you pushed down on the seat. The hole in the seat was from the electrical short, I would assume. I had to put some water through the seat hole, to extinguish the smoke. Also, both back windows will not go down any longer. I have had the car for 1 year. I bought it from a car dealer, so there's no extended warranty on it. I had the windows looked at, and was told the plastic part is broken, and the other window has some electrical problems. Each window costs $300 to repair.

I purchased a VW Passat petrol car from Lally Motors India Pvt. Ltd. on 18.6.2010 in the name of my company M/S Sudsons Woollens (P) Ltd. The car bearing registration is no.PB10 CW 4501, chasis no.WVWC103C9AA000218.

To let you know, I am not satisfied with the performance of the car. The car had to be sent to dealership around 20 times in a time span of 20 months since its purchase. In the beginning during raining season, it had A/C problems, i.e. the wind screen used to be foggy, for that the car had to be left at the dealer twice for around three days.

Then it started consuming Mobil oil. The oil level went down the minimum level (did not touch the dipstick), without any indication glowing. I had to send the car to dealer for door noise a number of times, license plate light sometimes glowing and sometimes not glowing. A number of times, it was sent in for low coolant level. There was also a water pump leakage. I had to change the water pump.

Now, it is in workshop again since 12th Feb, 2012 due to a jerk while driving on a turn and the clutch pedal stopped working. After 3-4 pushups, it worked again and the car was sent to workshop and clutch plate problem was reported. The car is still in the workshop.

During all this period the staff looking after at the workshop could not satisfy me with performance of the car. I had a word over the phone with the director of the dealership (Mr. Lally) and wanted an appointment. Also, I wanted an appointment through SMS to discuss about the performance of the car but never got an appointment. Even I was assured an appointment by the Service Manager of the dealer with the Area Manager Mr. Vishal from Bombay but until this time, no appointment fixed.

I have doubts about the car sold to me and I would like to have the details of the car i.e. when the car was manufactured, when sent to dealer and when it was sold to me. Also, I would prefer an appointment with a responsible person of the dealership that could satisfy.

My 2000 VW Passat's ignition coils are extremely faulty and is making my car shake really bad. It sputters and has no power at all.

My 2004 Passat is in service with the "Stop Engine: Low Oil Pressure" warning. This is a known issue with models between 1997 and 2004. The vehicle is still under warranty, until July 2012. I've provided the service department with documentation (proof) of regular maintenance. I have pulled the records (serviced away from deal several times due to military travel), some of which only show 5W-30, but no oil type, however, I've had the vehicle serviced at the dealer, since those services. The oil previously used was a synthetic blend, which meets VW 502.00 specs. The oil used most recently also meets VW 502.00, 503.00, and 503.01, the requirements according to the oil manufacturer website. The service department stated it is not listed in the 107907 technical bulletin, so they cannot authorize repairs.

I've performed my duty as a responsible customer. I've had regular maintenance, have proper documentation, and taken great care of the vehicle. Now, VW is backing out of a warranty repair, on a well known issue. I was told that VW can't guarantee warranty repairs for a vehicle with multiple services by an "independent" provider, even if I have complete documentation. I've contacted VW corporate. After a 1.5 hour phone call, the message was basically the same. VW can't provide warranty repairs on an extended warranty, if service was performed by an "independent" provider.

After talking with service this morning, the rep stated it wouldn't have mattered if it was covered or not. They have denied the last two (with the exact same problem), because of scoring. This causes the issue to be classified as engine repair, and therefore not covered. I would be required to repeat the process for engine repair! I'm forced to foot the bill for a well known issue, on a vehicle that is still under warranty, with documented proof of regular maintenance.

VW should change their contracts to read, "VW Warranties are only guaranteed if purchased with an extended warranty, only serviced at the purchasing dealer, provided with original documentation of service (to include item numbers, part numbers, bar codes and cost) repair, comprehensively complies with every technical bulletin in VW publications".

I bought my car on August 29th 2008. It first broke down on August 10th 2009, leaving us stranded in the middle of nowhere and we have to wait for three hours for the tow truck to arrive. The VW had 14,543 miles on it. They replaced the throttle valve wiring. It broke down again on December 29th 2009 and this time, it was a throttle body control part. The next time, it broke down was on January 19th 2010. The steering column needed to be replaced at 21,409 miles. The car broke down again with a fatal engine failure on January 22nd 2012 with 50,543 miles.

This is a horrible car. I regret the purchase and I am stuck with a unreliable lemon. All I can do is warn people about the manufacture and hope people avoid my mistake of purchasing a $30,000 car that has been nothing but a headache and money pit.

On October 20, 2011 I had my 2004 VW Passat towed to Moses Volkswagen in Huntington, West Virginia due to the oil sludge problem that has affected these models as well as others. They ordered the oil sludge kit and had my car "ready" on November 10, 2011. I drove it home and got within a block of my house and it indicated it was over heating. Called Moses and took it back, waited 2 1/2 hours and they again gave me the car back and said it was okay. I left and drove home and within a block of the house the oil pressure warning came on and this time had it towed back to Moses. It took weeks and weeks of going back and forth, producing all our records, having them threaten to take my rental car away, until finally they replaced the engine and returned the car to me on January 4, 2012. The following morning it would not start, so my husband jumped it. It started but I called to have it checked anyway. I called for an appointment and took it back to Moses on January 11, 2012.

They "checked" the battery and the alternator said all was good and I brought the car home. On January 17, 2012 my husband drove the car and an indicator light came on stating the gas cap wasn't on right. He got out and checked it; it was fine and he drove on. Stopped at bank, turned car off and upon returning the car would not start. Called AAA and they came and jumped it. He indicated it could be the alternator. Meanwhile, I was on the phone with Moses and explained what was happening and was basically accused of causing the problem myself by not putting my gas cap on correctly (it was). What would that have to do with my car not starting, pray tell?

The following day we took it to a real mechanic who put it up on the rack and within three minutes had my husband come look at the problem. Not only was oil everywhere, the grounding wire to the battery was just dangling in the air and one of the motor mount bolts was sheared off and left broken. They had to know this was done and they let me drive that car off the lot with total disregard to my safety or the safety of others. Our mechanic explained that the reason the car would start at times was because when the wire was in contact with the frame it started and when it wasn't it didn't. Our mechanic said to take it back and tell them to finish installing the engine. It is back there now and the service department rep has said that the bolt being broken must have happened after leaving the shop. I don't think me or my husband has the strength to shear a bolt off.

We are in our fifties! Besides that I couldn't drive the car half the time anyway because it wouldn't start and who knows where the motor mount is. I don't. I am appalled by the blatant disregard that Moses has to the needs and safety of their customers and I would highly recommend staying as far away from Moses of Huntington, WV as you can. When I do get the car back I am getting rid of it. While I loved driving my Passat I do not love the way Volkswagen and Moses Volkswagen treats their customers.

On 12/25/2011 at 3:34, pm I was driving back from the corner grocery store. As I come to a complete stop, the car next to me is honking and saying that my car is over heating. I pulled over to find out what is wrong with the car. I pulled over to turn off my car for about 15 minutes. As I started driving again, my car seems to be fine. I am about one block away from my home. As I am pulling up to my car port, I heard someone honking at me like crazy. As I'm trying to find out who it is, my car starts smoking up again. Thank god for the pizza guy. He was knocking on the window as I am trying to open the door. The door was not opening. At this point, I am banging on the window trying to get out as well as my son. Thank god for the pizza guy that broke the window as he is attempting to get me and my son out of the window. My car is already in flames. As I am out of the car safe and sound, the car explodes and I am in disbelief of what just happened.

Finally, Tuesday comes, 12/27/2011, as I called my insurance company to file the claim I finally am able to realize the extent of the damages to my car, my car port, the other car that was parked next to me and the motorcycle. After much going back and forth between myself and the insurance company, they finally told me that the only thing that they are going to do is pay off the balance left on the car which is about $4,000. After having this car for less than one year making my payments on time, taking care of my car, taking it to get service on it every 3,000 miles, this is what I get? Nothing.

I'm left without a car, without having any sort of transportation for work or to even drop my son off to day care. After the adjustor did his part, he stated that it's a total loss and that they are just going to pay off whatever I still owed on the loan. I feel it is so unfair to me that I was doing everything right and at the end of the day I could have been hurt or even killed because of whatever malfunction the car had. I would never buy another Passat or consider having that type of vehicle.

This is the second time my car gets down due to a DSG problem. Let me give you a little story about it so you can help me out. In July 2009, I bought the car from your distributor (B-Auto) at Maadi showroom. In September 2010, the car transmission was not working, was delivered to Auto-motive Egypt, Alobour facility for checking. The car mileage was +/-32000km.

The car stayed at the facility for 10 days and on day 11, they said, they'll need to import the mecha-tronic box from Germany as it was defected. I did ask for a replacement car (per the policy-10 days) but they declined claiming non-availability. I complained online and was directed to the company chairman office secretary who called back on day 12 saying that, Alobour Center will call me soon to get my car completed.

On day 13, the secretary called back asking if an Alobour engineer called me out, but she was surprised that no one called, she promised they'll call me in 5 minutes. They called me in 5 minutes saying that I can come the next day at 12 noon to receive my car maintained and that was day 14! I wonder how they can import this part in a day or two. The car was okay for 9 months and started the same transmission cut again at an average 1 time per week, then increased to 2-3 times per week till the maintenance day at September 2011. At the maintenance day, I complained about the transmission problem and they said, it could be a software problem and well adjust it.

A week later, the problem prevailed and increased frequencies till Thursday January 5, 2012 where I couldn't move it. I had to call maintenance, delivered the car on January 6 2012, and yet, no feedback claiming that Germany is qualifying the diagnostic report. I was told also that it's out of warranty (2.5 years old and have 72000km) and I have to pay the cost of maintaining/replacing this part if any! I had to say, this is not a consumable part and the history proves that VW is having a problem in the DSG system and this part should be changed free.

I can't imagine an important part like this should be replaced every 15 months. Now, I need you to help me in the following please: a) Speed the process of maintaining this part as my business is heavily affected having no car to use while moving around. I'm a business development manager of a reputable company that deals with 53 clients on daily basis and I need to move a lot. b) Change the defected mecha-tronic box free. c) Guarantee a replacement car if this maintenance will exceed 10 days as per policy.

Hope that this complaint reaches the right person who can take the right action towards protecting the company (Both VW and Egypt Automotive) image bearing in mind that our company is having over 10 Passat in addition to few Jetta cars and since this problem, some of them decided to sell their cars and replace with most reliable cars instead.

My 2007 Volkswagen Passat, with 3.6 liter engine, failed catastrophically, due to oil pump failure at 60,117 miles, leaving the engine completely ruined. San Antonio, Texas VW dealer diagnosed cause of failure and estimated repairs at over $15,000, but VW of A refused to repair under warranty. I was the first purchaser of the vehicle on July 27, 2006 (In Service Date). The Odometer Disclosure Statement shows 195 miles on the vehicle on the "In Service Date". VW acknowledges In Service Date, but refuses to acknowledge In Service Mileage, and refuses to honor warranty, claiming "vehicle is out of warranty by 117 miles". The VW Warranty in my Owner's Manual clearly states "warranty is for 5 years or 60,000, from the date vehicle is put in service, whichever occurs first".

The engine failed on September 11, 2010, well short of the 5 year time period of the warranty. It is impossible for me to get a 60,000 mile warranty from Date of Purchase, unless the warranty expires when the mileage reaches 60,195, thus VW is acting in bad faith, by blatantly denying me a 60,000 mile warranty, and is instead admitting they represented to be selling me a 60,000 mile warranty, but, really sold me a 59,805 mile warranty. GM, Ford (confirmed), and all other US manufacturers I can find add the mileage on the In Service Date to the warranty. My 2006 GM Duramax diesel truck with a 100,000 mile warranty clearly shows on the official GM warranty printout that the warranty expires at 100,046 miles, since the Odometer Disclosure Statement shows 46 on the In Service Date when it was purchased.

VW dealers in Houston, Texas are telling customers (when pressed for an answer) that the mileage on the new vehicle they are considering on purchasing will not be added to the warranty. This would seem to constitute a deceptive trade practice, since most customers assume they are purchasing a warranty for the number of miles advertised in promotional literature, and the number of miles showing on the warranty in the owner's manual of the vehicle they are purchasing. It would be interesting to put out some inquiries in the media to see how many people have been affected by this deceptive practice of VW. I am out a considerable sum of money, and the Passat which I paid $42,000 for, is a totally unusable piece of junk, which has been sitting on a trailer on my property for the last 15 months, while I have tried to get some satisfaction from VW.

I purchased a 2004 Passat Wagon 1.8 turbo in May 2005. I was told by one service station it was actually a 2003, so I don't know. I am still driving it but for last 3-4 years, maybe longer, I have had nothing but issues. I have replaced the fuel injector twice; once in 2005 and once last month. My car's oil sledges up, and I use synthetic oil and have changed it faithfully. I have to put oil in it nearly each week as it now consumes oil like water. I am the original owner of a 2004 1.8L turbo Passat and am thoroughly disappointed with this car and the maintenance that has come with it. Prior to this vehicle, I owned a 2001 turbo Passat and ended up trading it in for the current one because of multiple problems.

Just a sample of other issues I have had are exactly the same as others on this site. I now am being told I need a new catalytic converter. I just spent $500 on it last week and have been averaging $200-500 per month on repairs. We have a 98 Jetta with similar issues (windows continue to fall down but the engine issues aren't quite as bad).

Consequences are dire financially, and due to being self-employed and other issues I cannot get financing to purchase a new car until VW takes responsibility for these issues by recalling the 2004 Passats. If everyone who owns them or more than 50%, why is the gov't not doing anything? Are there any recommendations you have that I can do to take action before dropping $1,400 on a catalytic converter? Any insight appreciated.

My Passat 2010 engine's oil consumption is very high that it even goes down the measuring stick without any emergency indication. Since the purchase of the car on 18 June 2010, I had to send the car to the dealer eleven times (i.e. in a period of about 18 months, but I was unsatisfied with their actions). They even say that it is usual. As a result, I always have to check the engine oil level daily (can't wait for the indication). The manufacturer is not even bothering to attend to my complaints. As a businessman, I have to travel a lot. I can be stuck at anytime, anywhere during the journey due to seizure of engine or any other problem, which is dangerous in many kinds.

In May 2004, I bought a new VW Passat wagon for my daughter's college graduation present. Nobody at Douglas VW in Summit NJ mentioned any need for mandatory use of synthetic oil in the car. While driving on the highway in early '09, my daughter saw the oil light go on and then the car went out of control and ground to a halt. The nearest gas station told me that the oil pump had imploded and that the engine had filled with a tar-like substance. Towed to the ever attentive repair department of Summit VW, we were told that the motor would have to be replaced and a charge of $7,700 would take care of the problem very nicely. Then started the nightmare that all VW owners of this breed of VW's knows all too well.

Reassurances of Class Action lawsuits to protect the victims of t his outrageous and dangerous failure, all with the predictable results. "Oh, you cannot prove you used synthetic motor oil at all times. We are so sorry. This malfunction is your fault. " The Passat has been in our garage since 2009. But then true to form, the final VW insult. Just this week, I received a little postcard from VW Campaign in Bernardsville, NJ about the "campaign" with my VIN number incorrectly written in a child's print. Upon calling this place, I was routed to a VW dealer who told me that I was to be the proud recipient of two New Coils! Case settled, right!

Friends, never, never deal with WW or any of their dealers, for you will be screwed just like all the others who have written these rants! Just think if we had lost in 1945!

At 5pm on Tuesday my wife parked our 2002 Passat in the driveway. At 1:45 am, my dog was barking uncontrollably. Woke my wife and I up, to the front of the car on fire. No clue how the fire started but I did some investigation and found out that there are 72 complaints about Passats 2000-2003 spontaneously combusting in peoples' driveways. My car was siting for 8 and a half hours in the rain and suddenly caught fire,yet VW doesn't have any recalls on sudden fires. I only had liability on the car so it's a total loss. I'm pretty pissed.

I am the original owner of a 2002 VW Passat with 97,000 miles. Last spring, after a 50 miles road trip, my oil light came on with the message stop. Luckily, we were blocks away from a VW dealership who checked the oil and said we were a quart low, filled it up, and sent us on the way. We thought nothing of it except that I had never been low on oil before and the error code never reappeared until last month.

We were notified of the oil sludge problem with this engine but expected that the dealership would have informed us if this incident in the spring was a symptom of sludge buildup and something we should repair immediately. This car is not driven on a daily basis, hence, the six month span of time before the symptoms presented again. Now, the warning light does not go off and I had it towed to an independent VW mechanic as I was told by the dealership that my car was not eligible for the extended warranty as it expired last year.

I am looking at an expensive repair job for oil sludge or possibly a new engine. Why is this not covered by VW? The engine is a ticking time bomb. The lawsuit in itself indicates the vulnerability of this engine so why limit their liability? The letter I received after the class action settlement states 10 years of 120,000 miles. Is the dealership lying? My calls to them do not get returned. Considering the magnitude of problem with these Passats, I cannot understand why the government has not insisted on a recall of these cars.

My 2006 VW Passat that we purchased in '09, with approximately 25k miles and now has 70k miles, has been in the shop a dozen times. It was to repair everything from the radio, window switches, A/C compressor (went out right after warranty and VW would not fix for $2k), struts, and the list goes on and on. I paid $22k for this used car and have spent thousands keeping it on the road. My timing belt just snapped at 70k miles. We are looking at a $3k repair. I don't mind spending $20k on a car. But when I do, I don't want to be in the shops with all the older cars that cost $500. This is the worst car I've ever seen. I also made the mistake of purchasing a VW Touareg. It has had to have the entire drive train replaced, the sensors. And all the covering for the buttons inside peeled off at 60k miles, so it looks horrible inside. VW is the worst car ever built and I will not let anyone I know buy one.

I purchased a 2002 Volkswagen Passat about 3years ago. I purchased the car from a friend who had maintained the car and kept it in excellent condition. As a matter of fact, when I purchased the car it was around 6 years old and had only 50K miles. It had been taken to Volkswagen specifically for all servicing needs and has been an excellent car up until now.

I was always warned by others never to buy a Volkswagen because after a certain age they simply fall to pieces. I have witnessed this first hand. This vehicle has had several serious recalls and I would like to acknowledge that you must carry a certain type of warranty from day 1 to cover the window regulators that basically hold your window up and in place. If you Google Volkswagen window regulators, you will find thousands of complaints and videos on how to repair your windows yourself because Volkswagen does not cover this.

While driving my car, my window fell down into the door scaring me half to death and almost causing a wreck. Still Volkswagen has made no recall on this for this year. It's simply irresponsible and should say something to you when there is an extra warranty that covers your windows falling down and breaking. How about you just use better materials? One by one, things are falling apart on the car. Handles to the glove compartment, buttons on the radio, visors breaking, gas cap breaking. What is the point in buying a car that is good for 70K and then falls apart? I'm astonished by Volkswagen's desire to resolve the issue with the window simply by stating that the car is old. When have you ever had a car that the windows are expected to break?

I bought my 2005 Passat in 2009. I have had nothing but problems. Here is a list of things I have fixed: air conditioning, both axles, brakes, engine sludge, new transmission, turbo, and a new battery. I had to fix the battery, brakes, and axles within the first year I bought the car. This car has been nothing but a money pit. I have put more money into the car than what it is worth. I still owe $6000 on the car, so I cannot sell it. I am a nanny and do not make a lot of money. So, I have to fix the car and pray nothing else goes wrong. Please no one else buy a Volkswagen! I never will again.

Reading all of the complaints on the Passat is making me nod my head in agreement while shaking it at the pure crappiness of the car. No wonder I'm dizzy. I bought a 1999 Passat in 2004 with 97k miles on it. It now has 174k miles but I guarantee that I've spent more on repairs in the past 3 years than I did for the initial purchase price of the car. I spent $3400 to have the engine rebuilt 30 months ago only to find out that my particular year fell within the time frame of the Passat that were prone to sludge buildups. Due to the age and mileage, I was ineligible for the safety repair order. I had my front and rear suspension replaced in April of this year, along with my RF CV boot, and THOUGHT all was well. Until three weeks ago.

In the past two weeks, I have had my mass air flow sensor and O2 sensor replaced, and what do I get in return? The "check engine" light is back on. I had the code read and was told that it's an "ECU" which could mean one of numerous items, and that to diagnose it further will be $100. Major things happened like the engine to smaller-yet-equally-annoying things like the driver's side door handle breaking last week so I have to put the window down to open my own door from the outside. Oh, and for the posters about the brake light being on? Yeah, mine's on too. It has been that way for about 3 years because I was told that the repair for that is another $1800! I will NEVER, EVER, EVER, EVER purchase another VW as long as I live. This car is a total piece of crap and has caused me more aggravation than my ex-husband ever did!

I approached them by phone. I asked them to replace and repair the heat exchange unit in my 2003 Passat Station Wagon. This unit is incredibly flawed. And there are comments all across the internet. It costs $89.00 for the part, and almost $1000.00 to replace. You must take the entire dash apart to replace the part. VW of America arbitrarily decides which ones they will pay for, and which they won't. They give no reason for turning down my request. They offered me a $1000.00 discount off of a new VW, which I am completely unable to afford.

This write-up was incompletely posted so I am resubmitting.

I have a 2006 Volkswagen Passat that I bought when it was just a year old with barely 7,000 miles on it. The log below shows what is currently happening (last three fill-ups) with my gas cap, check gas cap light and check engine light. I jotted down the incidences along with the current trip meter reading to keep track. Volkswagen replaced the gas cap a few months ago (after which, the problem became worse) as well as a valve, of some sort, recently--$100 deductible each time under my extended warranty.

The primary consequence is frustration and the $100 every time I bring the car in to have them look at it. They say that I must not be tightening the gas cap sufficiently. If I twist much harder, it will probably break. They also say that I have to bring the car in with light(s) on before they can do anything. But that timing doesn't always work out. I guess they can't take my word for anything.

So, still, this isn't fixed. If this were their car, would this not bother them? If they were considering buying my car and I couldn't explain the lights going off and on, will they buy it? I have a case number with VW Cares (?) but I'm not sure how that will help me.

I have a 2006 Volkswagen Passat that I bought when it was just a year old with barely 7,000 miles on it. The log below shows what is currently happening (last three fill-ups) with my gas cap, check gas cap light, and check engine light. I jotted down the incidences along with the current trip meter reading to keep track. VW replaced the gas cap a few months ago (after which the problem became worse) as well as a valve of some sort recently and it's a $100.00 deductible each time under my extended warranty.

Quadruple clicks of gas cap. Gas cap is still pretty new. Check out the date of replacement.

We have purchased Volkswagen Passat on 14.01.2010 from M/s Frontier Autoworld Pvt. Ltd, Gurgaon, Haryana (India). The aforesaid car is out of order in dealer's workshop since 08.08.2011, which is really a matter of grave concern, regret and disrepute for an international brand.

We had approached you on June 1, 2011 through email with the same complaint at that time Volkswagen delivered the vehicle after a span of 36 days to bring the vehicle in order. When we received your call about the complaint, vehicle was returned to us so nothing could be initiated with the complaint.

Now the vehicle is troubling with the same faults since August 8, 2011. On informing the company about the faults, the company mechanic briefed us that the vehicle developed some major fault in it and is to be tow-chained to workshop as the engine could not be started.

We are enclosing herewith the copies of letters addressed to authorized dealer, M/s Frontier Autoworld Pvt. Ltd, Gurgaon (Haryana), for replacement of manufacturing defective Volkswagen Passat.

This car has been giving troubles in smooth and perfect ride just after three months of purchase. Authorized dealer is not interested at all to put the car in order as well as we are not convinced regarding the quality and perfectness of the car at all.

The way the complaint is handled, we are of the opinion that the manufacturer is not providing the right product to the honest Indian people who are paying the maximum amount for cars in the world.

Below is the brief sequence of the problems faced by us:

7. On 14th of July 2011, we got a call from company representative that they are organizing a major campaign for Passat on 15th July to check all the Passat cars on road to check and rectify the problems faced by almost all the Passat users. This signifies that Passat model is not at all good for use. We are the real victims out of all the Passat users facing troubles from this vehicle every now and then.

In view of gross negligence attitude of company's representative in India, we request you to kindly highlight the harassment faced by us from a reputed international brand and request your kind cooperation so that this manufacturing defective car shall be replaced immediately. We feel cheated by an auto manufacturer.

Hope you will grant your helping hand for replacement of this manufacturing defective car so as nobody else from India will be cheated and the company will supply 100% quality perfect cars to Indian people in the future.

Copies of all our correspondence with the Volkswagen representatives in India are attached herewith for your ready reference and records.

I own a 2000 Passatt. I took the car to the dealer in Nebraska because the check engine light would not go off and the stop engine oil pressure light would go on inadvertently. They found that the o2 sensor had melted onto the exhaust so they hard-wired that and replaced a bad sensor. Result-check engine light off. Went back to Colorado and the next day, the stop engine oil light went back on.

I took it to the dealer in Colorado who said that what my car needed was a software update. They said that they found nothing wrong with the oil pressure. They did check the car for sledge and found none and they told me that the oil light did not come on for them. One month later, the oil pressure light started coming on again an average of 1x a week. Each time it went on, I would take the car home and park it.

I moved back to Nebraska on June 5th. One week later, the check engine light and the oil pressure light started taking turns coming on. As of a week ago, the stop engine oil light goes on every time the temperature outside gets higher than 90. If it's cool outside, the car is fine. The kicker is this. Everytime I take it to the dealer, they say that they cannot do anything to the car until they hook it up to diagnostics which costs $125.00 each time. If the diagnostics shows nothing then they act like nothing is wrong and send me on my way. I have paid this fee 5 times in the last 6 months. So whats the difference if the light is on or off - the problem is still there! Or is the problem that VW can't fix their own cars? They can tell me not to drive the car if it goes on. But they can't fix it if the light doesn't go on while they have it.

I really like the guy in Lincoln, very nice. And I like the guys in Colorado, very nice as well. But understand that time is money and money takes time and no one can afford a VW if it's always parked!

I bought my 2003 VW Passat used with 46,000 miles on it. Two months after my purchase the car broke down. Patrick Volkswagen in Auburn,MA said one of the coil packs had blown.They replaced the coil. A year later, the same problem occurred. At this time, I was out of manufacturer's warranty so I paid $212.00 to have ignition coil in cylinder number three replaced.

A year later, I received a recall notice regarding the coil packs. I was reimbursed for my repair. Since the ignition coil was replaced at Volkswagen, it has had to be replaced seven more times. I did not take it back to the dealer because when i called, they said it is not covered and they were going to charge me to diagnose the same problem again. I have been replacing the coil with Napa ignition coils because the charge to replace them at Volkswagen is ridiculous. The repair takes less than five minutes. I replaced this coil approximately every two to three months in the same cylinder. It has been a problem since i first purchased the vehicle and Patrick Volkswagen wants to charge me to have it looked at, when there is clearly a defect.

I now have 134,000 miles on my car and my catalytic converter is blown, which I'm pretty sure was caused by my engine misfiring so many times due to failing coils. It sent a large amount of unburned fuel through my exhaust and ruined it. I do not think the coil is the problem, I think it has something to do with the actual cylinder the coil sits in. This car is a lemon. It has been extremely costly and I still have one year of car payments on it. I have contacted a woman at Volkwagen's corporate office a couple years ago regarding the concern and she did not want to help out in any way. She did not even sound like she knew anything about Volkswagen. Volkswagen has the worst customer service I have ever seen. From corporate all the way to the dealer end. I will never buy one again.