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Volvo • Flaming Volvos • Fuel leak recall • Other complaints

Stella of Brooklyn, NY February 9, 2010

I own a 2005 Volvo XC90 vehicle. The vehicle had started to develop problems with the steering. After a long checkup, the mechanic had advised me that the Steering gear is not functioning properly. He said that this is very unusual and that Volvo should have a recall as this type of malfunction is not safe and should never happen.

I have called Volvo about this and they had just told me that they don't have a recall currently and that there is nothing they can do to help me. Please help.

Marissa of Salt Lake City, UT February 5, 2010

I need to warn others about the issues we have had with our 2003 Volvo XC90. It is in the shop again and again and my family has put thousands of dollars into this car we thought would last much longer. We had to have a new transmission at 40,000 and now again at 83,000. There is a problem with the transmissions and rather than recall them like Toyota does, they would rather wait for people to bring them home and hope they don't make a fuss about it. On the freeway, the car suddenly pops out of gear. I have replaced too many things to name in that car. I can't sell it because I'm upside down with all the money I've put into it. Honestly, I wouldn't feel right about selling this car to anyone. I will never buy another Volvo. My husband works hard for me to be home with my 3 little kids and it has been hard to see him have to dump money into this car and still feel his family is not safe. It has been a huge struggle for us. I'm talking thousands of dollars!!!!

Bob of Orange, CA January 25, 2010

The transmission on on 2004 S80 was newly relaced at approximately 80,000 miles. It now how has 151,000 and the same problem has occurred. Slipping gears, transmission sticking in neutral from a dead stop then slams into gear. Essentially the same complaints that everybody else with this junk model mentions. Apparently the same issues have been going on since the late 1990's and Ford continues to put out the same problem offering no relief to their customers. This is the 3rd and last Volvo I've owned. Ford Motor Company will NEVER see another dollar from me!

Stephond of matteson, IL January 12, 2010

XC90 is the worst vehicle I have ever owned. Oil is now leaking from somewhere. The dealer says that I need a new engine at a cost of 11,000. The truck is 5 years old. If anyone wants it, you can have it for free!

Kendra of Atlanta, GA January 10, 2010

I am highly disappointed in the quality of my 2004 Volvo XC90. What happen to "Volvo for Life"? It has given me more problems that I can handle. I will never buy another Volvo again. I have had 2 transmission in 16mths. I am now trying to trade my volvo in for a car with less headache.

Ann of Alexandria, VA January 2, 2010

Well, I bought a 2001 used Volvo three and a half years ago, have only put ~20,000 on it. I had to replace the radiator this past summer. At that time, and the 90,000 mile inspection, I told the shop it shudders when it changes gears and could they take a look. Nothing reported back to me. I got the bad news about the transmission at the end of the year.

Dealer said it would be 5100 and a transmission shop said 4500. I don't understand how this is not common knowledge among Volvo repair shops so they'd be looking out for it before the entire transmission is dead.

danny of cape elizabeth, ME December 21, 2009

i own two s80 volvos year 2000.both have same problem.stearing rack,abs madual,throtal body, and finaly transmission stuck in OD.can someone help i think volvo should by these junks back.

Kelly of Holly Springs, NC December 11, 2009

In 2003 I purchased a new 2004 XC90 from Weaver Volvo. Within the 1 month I was going back to the dealship with problems. It has been like that the whole time. In June 2008, with 107,000 the transmission goes out. I have never towed anything with the car! Because it is a faulty part they did supply the part, but I had to pay for the labor! I didn't think that was right - consumer shouldn't have to pay anything on a faulty.

Well, now it is 18 months later and 33,000 miles and the transmission needs replacing AGAIN! Again, they will not pay for the labor! I refuse to pay this! This is ridiculous! The car has been a complete lemon since day one.

Michael of Denville, NJ November 18, 2009

I have a 2005 Volvo S60R AWD Vehicle which is a great car. My complaint is about fairness in dealership service practices. Recently I have discovered a problem with my car heating system. The Driver's side temperature control seems to be functioning normally. However, there is a problem with the driver's side. When the temperature on the driver's side is set to maximum heat, it throws out heat initially and then cycles back to cold air and continues to be cold regardless of where the temperature guage is set.

My car is of course out of warranty, however, I went on the Internet and was able to get a copy of a technical service bulletin # 87-54 dated on November 30th, 2005 which describes the exact problem I was having with the heating system. The recommended correction was recalibration of the climate control module which is strictly a software fix. I purchased my vehicle in February of 2005. So this problem existed during my warranty period and should have been fixed during one of the regular maintenance services on the vehicle.

I called two different dealers. The first dealer I called was Prestige Volvo in East Hanover New Jersey and was told without knowing what the problem was that there would be a 125 charge just to have them look at the vehicle. I tried a second dealer, Volvo of Englewood, who did not tell me about the 125 charge until I actually brought in the vehicle. I did not tell them about the sevice bulletin that I had in my possession and waited for them to tell me what the problem was.

As I guessed, the problem was indeed the recalibration of the temperature control module software and they still wanted 125 up front after I informed them of the technical service bulletin that indicated the problem existed during my warrany period. I complained to the service Manager, Jim, and got nowhere. I also discussed the issue with Volvo's Consumer department in Rockleigh, NJ, with similar results.

I was told by a friend who works in the business to insist on speaking to the Volvo Factory representative who might be more receptive in knowing about unfair dealer practices, however, no one would surrender the contact phone number. 125.00 charge to an out of warranty vehicle for a software only fix that they knew about (see service bulletin #87-54 dated November 30, 2005) while by car was still under warranty.

Kevin of Olathe, KS November 14, 2009

WOW did I make a mistake or what???? I am a Realtor, and was tired of driving an SUV. I considered the Passat wagon and the XC70 Volvo. Just got it Monday-drove it back from Houston. 1000 miles in....it needs a tranny. Should have bought a Acura.

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