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Consumer Affairs


Volvo


Consumer Complaints & Reviews

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, "too bad, it was not covered". They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.

In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.

In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

My transfer case cracked in half and had to be replaced for $2,600. My car is a 2005 XC 70 wagon with 84,000 miles on it. The transfer case should not crack in half. I was driving and could have been seriously injured because my car just suddenly stopped and would not go forward. Luckily, I had slowed down and was coming off a ramp from the highway. Seconds before, I was traveling at 65 miles per hr on the highway. I would like to be compensated for the cost of replacing the transfer case.

I have a 2008 Volvo Wagon with 65k miles. ABS brake regulator is bad. Cost to fix is $1800. This should not happen with such low mileage. Two months ago rear electric window motor had to be replaced. I have always serviced car at dealer but now it's getting to costly to keep.

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it can't be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer can't hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there.

Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I can't understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldn't have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

I took my car to the Volvo service department on January 2, 2012 because the "Transmission Service Urgent" message just came on. I have a 2003 Volvo S80 T6. The service department told me there are "internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000." I was really upset to hear this news. I told them, "There is absolutely no reason why I should need a new transmission with 139,000 miles on my car," (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters.

This is what my complaint said to Volvo Customer Relations: "I have a complaint about the transmission in my car. The "Transmission Service Urgent" message just came on. The service department told me there are "internal fault errors in the transmission" and I could either buy a new one, buy a used one

or get it overhauled." The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.

These are the responses I received from Volvo Customer Relation at the corporate office:

Response #1 from Volvo: "Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond."

Response #2 from Volvo: "We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further."

My final thoughts--I will never buy another Volvo car.

I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died. Next day, I had to go to work. I called Volvo Roadside Assistance and booked the towing to dealership on Monday at the earliest time, the dealership service center opens at 7am. On Monday, Dec.19 at 6 am, Roadside Assistance representative Lorain woke me up and said that my car has to be towed at 7:30am and I have to receive a conformation call at 7am. Nothing happened until 8am. I called to Roadside Assistance, spoke with manager Wendy. I was told, that towing is scheduled at 9 am.

At 9 am, I called to Roadside Assistance again. Supervisor Lolita said that towing is scheduled at 10 am, which got me very upset but she said nothing she can do now. To be honest, Lolita called back in a few minutes and said, that she spoke with the towing company and they are going to pick me up in 10-15 minutes, and my lost wages, if so, can be compensated by their Costumer Service.

Finally, the towing track came at 10:30 am, 4-5 hours after the first call from Volvo Roadside Assistance. My car was delivered to Bay Ridge Volvo at 11 am, it took 1-5 hours to diagnose and replace the battery. At dealership I was told, that they do not provide a replacement car during the warranty work if my car bought at the other dealership. Finally, I lost a half of my working day, which cost me $150. It could not happen if my day before scheduled towing came on time. In a few days, I received a letter with tons of apologizes. I called to Customer Service and was told by the Customer Service Specialist Tim **, that they do not compensate lost wages.

That is my opinion, Volvo Customer Service, Volvo Roadside Assistance provide very bad service. Representatives give to customers wrong and false information, which can cost them money. I already had a few other issues with Volvo services (I never had anything with my Audi and Volkswagens), and I believe, this is my first and last Volvo.

I own a 2000 Volvo S80 T6 that had to have a used transmission installed. $2600 after labor. Then my water pump started spraying out water which will be a $1000. The wiring is so complicated. My running light blinks work off and on. My headlights leak water. The sun roof will stop working occasionally. The leather wears quickly. The trunk button stopped working. It dents easy for a Volvo and the CD player screen looks like the first computer screen ever made. Other than that, for 260000 miles, even after the temp redlining, the engine's been holding steady and the twin turbo makes it a fun ride in comfort and style.

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home.

No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didn't find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken.

Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has "SRS Airbag Service Urgent" message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!

I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasn't part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.

C70 2006 Volvo (84K). I started having electrical problems in 2009 and I replaced battery and alternator. The service manager at the dealership said it's due to faulty wiring and short in illuminated sun visor. I replaced both sun visors (expensive for a small piece of plastic) and the dead battery problem continued. I took it to the dealer again and am told it needs new alternator (again) and a new battery that is two years old. I could afford a car when we bought it new for cash. I can't afford it now with all the rip off repair bills. The new company Volvo will never make it ** the consumer the way they do. No more Volvo's for me or my familythey stink. Volvo loses a customer.

The dealership replaced my transmission. When I got the vehicle back the disc player would not work. Took it to an Independent who said the disc changer was broken. Volvo said it was just one of those things. $850 to replace it. This is a 2004 XC90 T6. 74,000 miles. My second Volvo. Independent also said that the transmission shift lever is right below the disc changer.

What happened to my disc changer? Could it have been damaged when the transmission was replaced? Can't get the CD's out and can't play them. Radio still works fine. Advise!

I am a Volvo person. I have been driving (only 240's and 940') Volvos for the last 24 years, including my immediate family. We have 9 Volvos in use. They were the best designed cars on the face of the planet. But, that ended in the year of 1995 when they stopped producing the 8 valve 4 cylinder 2.3 engines with rear wheel drive (the 240 models,stopped in 1993) models. Since the front wheel car were produced from 1994 until today, the great Volvo is no longer a Volvo. It is a perfectly designed disaster mechanically and electronically. How I know this? I am an expert in Volvo cars since in the 1980's and I know every model that is on the market today. To me, they are Volvos. I personally wouldn't think of driving one, period.

My first 2012 S60 T5 exhibited slipping transmission and abrupt downshifts at about 5500 miles. I spent countless hours with regional Volvo After Sales Reps and Volvo Techs. They finally tossed in the towel and agreed to replace the vehicle.

New replacement vehicle, 1400 miles, transmission is not slipping. However, when in sports mode coming to a very slow rolling stop or pulling in to a parking spot will jump. The first time it happened I was like uh oh, better get the insurance card out, it felt like I hit someone. I'm really curious for other drivers out there to test this and see if they get the same thing.

The above in combination with having all four tires road force balanced discovered 3 out of 4 OEM tires with flat spots The dealer replaced the entire set of 4, and road force balanced them, I still have a vibration issue at about 66 to 78ish. Volvo Customer Care is comical and they state no further warranty action will be offered.

I purchased a 2001 C70 Volvo with 110,000 miles three months ago. The car ran like a dream. I checked the Carfax. It has perfect maintenance records. Two weeks later, the transmission between 2nd and 3rd started kicking. I took it to a Volvo dealership and couldn't find the problem, because it's so sporadic and nothing showed up on the computer.

Hey guys, listen up....this guys got the right idea. Let the people know and judge it. No rights or wrongs. Check the website. I don't know the dealer, but they've screwed-up big time! **

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

2004 Volvo XC90 with 89,000 miles and an engine blown. Dealer says I need new one that costs between $11,000-$14,000 for engine and turbo. The car is maintained well. Volvo will not replace. It seems there were a lot of issues with the 2004 XC90 and Volvo should have made it right for consumers, especially given the cost of such a high end "luxury car". I'm extremely disappointed.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones.

But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time.

I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in.

I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I don't think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I can't do that. I wouldn't be able to sleep at night.

I visited Volvo of Dallas who I called several times over a 1 year period and asked about the recalls since my car has been dying when I make sharper turns and it acts like it's going to flood out while accelerating. I have 2 small children and I would bet I have the most "unsafe" vehicle on the road. After I paid the dealership, they kept my car for a week with no diagnosis and wanted me to pay another 300 to keep it another week.

I bought my car in late 2005 and it's a 2004 v70 with 1100 miles at the time. It has about 92k miles now and the plastic part of the door is peeling off, the stirring wheel has melted over the years and the most important issues are the safety issues I mentioned above. I used to love Volvo and I would not recommend a Volvo to my worst enemy today. I am going to pay thousands of dollars to replace my CAT converter and I've always changed my oil and had tune ups. I am disappointed in the service as well as the product.

I bought a used Volvo XC90 2004 with 45,000 miles on it. Shortly after purchasing it, I had to replace a leaking fuel pump and power steering pump. Volvo recalled the fuel pump, so they reimbursed me for that part.

Half of the lights on the radio panel are out, the shifter knob broke, the passenger seat has had to be re-sewn twice, the leather on all seats cracks in spite of using good conditioners, the head liner is lifting off, and now, the gas cap isn't keeping its seal and has to be replaced.

I've owned Volvos for the last 20 years and I've had several models. This one is definitely not the Volvo of yesteryear. I've also noticed the car gets dents and the paint chips easily. Every trip to a parking lot seems to leave its mark. These cars used to be hard to put a ding in.

I bought a pre-owned Volvo S80 for my son for $6,000 with 83k miles on it to see him through college thinking that he'll be safe in that car. We are required to smog our cars every other year so I had work done on it. However, it would not pass the inspection. Well, that turned out to be a nightmare and a loss of more dollars. So, I sold the junk for $2,300 and let the buyer know what problems we had. We have decided to stick with Toyota's and Honda's excellent vehicles with none to minor problems, purchased new or used.

I bought a 2005 S60 in January of 2008. It was a leased vehicle that my friend had and we went through the dealer to buy it. We paid for the certified used car warranty. Under the warranty, ball joints had to be replaced and we had no other problems with it.

It now has 120,000 miles on it and now all kinds of things are going wrong. My husband replaced the rear bearings this year and the fuel pump went recently. After he replaced the fuel pump, the car would not stay running and we had to have it towed. The pump electronic module was found to be bad. The original design had it mounted under the car where it is exposed to the elements, and guess what, it corroded and needed replacement.

Volvo issued an update (should have been recall) and relocated it inside the spare tire well. Car still would not run. Diagnostics have traced it to the ECM. This bill is now up to $4,000.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

I have purchased an FH12-480 Truck from Saipa Diesel company in Iran, from one of its representation. Before purchase, they gave me some details of purchase and condition of payment, about insurance and other conditions. But they didn't act on their promise, because the representation lied to me about the condition just to motivate me to purchase. When this issue was forwarded to Saipa Diesel missioners (or officer), they don't have any action for my problem.

When I went to get the delivery Truck, I saw that more customers of Volvo trucks are dissatisfied with the Sale Center of Saipa Diesel Corporate. I am an M.A. Marketing student in Iran and I think this matter hits a big negative impact to the perception of Iranian customers of Volvo. Now I prefer to buy Volvo trucks from out of your representation or to just buy other brands. Please review this issue and I suggest that you change your representation or the management with yourself, or have a strong monitoring from your corporate.

We have a doomed Volvo truck and we are helpless. So the only thing I can do is beg for help.

We purchased a truck last year from TEC Portland with a brand new trailer. The truck price was $80,000.00 and the trailer was $70,000.00. We gave $15,000.00 as a down payment and we paid $13,000.00 for the registration and other regular fees for the business.

On our first trip, we had an issue with coolant leak. This issue went on for a long time until we got a big service done that cost us not only a lot of money but also a lot of down time. After that, we added up all the down time on the truck and it was more than a month, just on the first six months after purchase.

We signed up for a roadside assistance for trucks and we got expelled for excess use of services, it's a shame! Every time we have an issue, we are not able to get it fixed fast, the dealers are always full of service (I wonder why) and they never got parts on stocka mess.

Now we are down again for almost ten days and this is my recent nightmare:

I just want to share everything that is happening now so someone can at least feel the pain that we are going through again.

August 6: The truck broke down so I called Volvo Action. The agent asked several questions and said that we needed a tow truck. Case #: 3256917. We got a tow truck but they said they couldn't tow the truck and trailer together because the back axle was compromised. We had to hire a tow truck for the truck and another tow truck for the trailer. TEC La Mirada was closed for renovation and TEC Fontana is almost 100 miles away from the site.

August 8: The truck arrived at TEC Fontana. First, I was told it was only a wheel seal and I got a $2,479.65 invoice from TEC.

August 9: I got a different invoice for $7,597.57 (including $1,750 tow bill that was originally $1,340).

August 10: I authorized the repair and requested a credit account.

August 11: I completed the form sent by Tracy at the Finance Department.

August 12: I got an email from Tracy requesting the second page from the credit application signed. Then she realized that she just sent me the first page. I signed the second page and sent it to her.

August 12: At 7 p.m. Florida Time, I got a call requesting $3,300 in advance for the subcontractor that will do the axle repair. I explained that I needed to wire the money, but we are in Florida so we couldn't do it.

August 15: I made the payment they requested.

And today, August 18, I was told that the subcontractor is not there yet!

It's been almost ten days and not only I am paying almost $8,000 to have this great truck repaired, I am also paying $60 a day of storage for the trailer and $68 a day for hotel to the driver (who just gave me a deadline until Friday to get the truck fixed, otherwise he will quit).

So my loss, so far, is almost $10,000, not mentioning that I paid the truck on the first and wasn't able to do a single trip this month. I would like to know if we are the only lucky ones that deal with those issues because, honestly, I am getting to my limit. And I don't think anyone wants to see me below my limit.

Tom from TEC Fontana was very helpful in the beginning but now, every time I call is a different story, sad story, of course. And I don't know why they requested money in advance if nobody is there to do the job!

This is a shame to Volvo. And what upsets me the most is that every time something like this happens, it's like we are the only ones who go through this. While my driver is there, he spoke to three other owner operators who wish they never had this garbage called Volvo Truck.

We share the office with four different companiesfour different trucksand this is the newest and the most expensive truck. And guess what? The 1996 Freightliner that cost $20K is still up and running. Excuse my language, but I cannot think of any other names than garbage. Actually, I can, but I am lady and I won't go that low.

I know you are not the owner of Volvo, but if I have to hear my customers, my boss and my driver complaining, someone needs to hear me too. I am going online now and doing a complaint in every single website I know to let people know about this mess. I have no choice, since I have no money to hire an attorney, sue TEC or sue Volvo. And I know that Volvo is well prepared for thisthey should bebecause with so many issues and so much money down the drain, I guess someone on this story is making money. And I am sure it's not me! I will look for help everywhere until someone can help us: newspaper, Facebook, blogs, Twitter, church, everywhere. I swear!

I would like to congratulate Volvo for taking another honest person out of business because truck payments were always on time though we could never count on this truck. And it's funny because we purchased the truck from TEC Portland, we are being fixed at TEC Fontana and the finance department can't approve us for a $4,000.00 net pay. It's ridiculous! We are never late for a single day with our payments but it's not enough to get us approved. This has to be joke.

I have the receipts for all the repairs done at Volvo dealers and all tow bills for this junk. Now I ask, is there anyone that can help me replace, return, burn this piece of garbage? Maybe someone reading this will have the decency to call us and try to help. I tried to talk to our salesman Duane a couple of months ago and he offered us a great deal of returning the truck plus more money down and increase of monthly payments for an older Freightliner! Isn't that great?!

I have a Volvo XC90 T6 AWD 2002. It sucks. I've had nothing but problems with it since the day I bought it. Unfortunately, I can not afford to get rid of it.

I'm scared every time I drive it and pray that I'll get where I'm going safely. I've spent thousands of dollars on repairs at the dealer. Thank God I bought the extended warranty, not once but twice. I replaced the transmission at 75k miles. New tires are worn out at 25k miles. It goes through brakes like toilet paper. I've replaced rotors, drums, motor mounts (twice). The dashboard/radio area gets incredibly hot (so hot to touch it almost burns your fingers). It heated up my cell phone so much in the little stash area that my phone quit working. It's a wonder it doesn't burst into flames.

I have had so many problems with it I can not even count them all. I take it to the same dealer so he can print out a record of all of the repairs. Every time I go there, it cost me a fortune. One time it was nearly $5000 and that was with the warranty payments. I just spent another $1200 on it. Now, driving here in the rain, it started making this high-pitched shrill noise like you wouldn't believe. It's done that before so I think it must have something to do with the traction control.

Anyone else had that shrill sound with traction control in rain or snow? I would like to have a class action lawsuit and at least get Volvo to give me what I owe on it so I can go get something else.

Five months ago, we bought a 2007 Volvo VNL670 truck at Arrow Truck Tampa, FL (a Volvo authorized dealer). In less than thirteen weeks, we have had to replace the EGR valve six times. I contacted Volvo customer satisfaction department after the third replacement. Today, with three more replacements in between, and after an engineer from technical support called the dealer where the truck is now, the dealers are saying that probably the fault wasn't the EGR from the beginning. They are replacing the gaskets that also might affect the valve performance, to see if that is the problem. The dealer also said that almost all engines have problems with the EGR valves, or other parts involved in that process. So, what is Volvo waiting for? Volvo trucks in North America should do a recall on that engine; replace a system that they are aware is not working properly and that the truck owners in this country are paying the price and the consequences.

My volvo has continued to have unexplained problems and Volvo will not stand behind their product. Radio just died, they are asking for $1085 to fix it. Why would anyone want to buy a lemon of a car like this? They are saying I have not serviced my car at their dealerships which is untrue. One dealer accidentially took off my axels for a transmission problem and kept my car for three days to put the old ones back on.

I just bought a 3-year old Volvo V50 less than 2 months ago. Last week, it lost power to the point of almost breaking down. When I took it to be looked at, it turns out that the particle filter was in a terrible state. The shocking thing was this was bought from a Volvo dealer (Nurnberg) and they must have sold it knowing the particle filter was about to go (either that or they didn't bother checking it). We had paid much more than a private deal in order to feel reassured that it was thoroughly checked by the dealer. The particle filter was apparently not covered by the warranty. Who would have guess that Volvo are a bunch of cowboys? VERY unsatisfied customer. I will never buy another Volvo.

I have been a loyal Volvo customer for the past nine years. My first Volvo was a S80 T6. Then, when it debuted in 2004, I upgraded to the new XC90 SUV. Some time later, I purchased the S60 R 2005 (VIN#..) which I still own. Once the new V8 XC90 was released, I parted with the 2004, and bought the 2007 XC90 V8 (VIN#..). Like the S60 R 2005, I still own it.

Unfortunately, I've had many issues with my vehicles that make my relationship with Volvo one that is bitter-sweet. Still, I love them immensely despite the constant frustration they caused me but like any love that is abused, it can change and subsequently turned to anger and feelings of betrayal! All the aforementioned products have, in my opinion, not performed well!

With the 2002 S80 T6: I had to replace the timing belt during the first year; it was fortunately covered under warranty!!!

With the 2004 XC90 2004: the transmission was replaced, again during the first year and fortunately again, under warranty. They notified me at the time there was an issue with that model. Any company with due diligence knowing this should have announced a re-call to fix the issue at hand.

Regarding the 2007 XC90 V8: In 2010, after just three years of ownership, the power steering pump started leaking in addition to the fuel pump needing to be replaced. Additionally, many interior trim components failed in the first and second year of ownership. Despite my belief that Volvo is a quality brand (hence the reason I still own them), my faith in, and loyalty to Volvo in general, is being tested and may be showing signs of faltering! I am sure you can understand this feeling, given the enormous amount of major/catastrophic issues I've experienced with my vehicles. The major issues alone, such as the power steering pump, leaking transmission, and failed timing belt (During the first year?) not to mention, the fuel pump in my opinion is ridiculous to the point of being absurd! I believe any reasonable consumer would at least begin to question the reliability and quality of any vehicle much less one that rests in the price range and purports the image of "High-End Quality" that Volvo, to this point enjoys! Unequivocally, none of the components highlighted in my opinion should have failed at their respective time periods and this is despite my meticulous maintenance and appropriate driving standard! People, I don't even take the XC90 off-road!

One year ago (late 2009), the transmission in my 2007 XC90 malfunctioned and was again, fortunately, replaced under warranty. People are you with me? That is the second 1-year-old Volvo I've had to replace the transmission! Wait, it gets better! Exactly one year later, the now 1-year-old replacement transmission in a 2-year-old car began leaking from the transmission seals. I went to the Volvo agency here (of which there is a monopoly) and they stated that the agency was owned by another company when the transmission was replaced and the new ownership/management was not responsible for the replacement of the transmission. Note that they still have the same technicians and staff operating the dealership, only the ownership and company name was changed. They further stated that the new owners are not responsible for any of the parts replaced by the previous owners. I was under the obviously mistaken impression that an official Volvo Agency was responsible for all issues regarding Volvo! Am I or are they mistaken?

Sick! This car has been in the shop so many times.

It started with transmission at 86000 miles and then from there it went down hill. Dashboard lights turn off and on when they want to and so is SRS urgent light. Few nights ago, my headlights all went out. I was driving home with my fog lights on. Safety just went out of the window for me when you are driving without headlights! Volvo you suck and someone needs to do something about it!

2000 S80 Volvo is falling apart and has had check engine, brake failure and other various lights on for the past 3 or 4 years. When it first occurred the car was brought to Karp Volvo in Rockville Center L.I , New York. I was told that my O2 sensors were bad and that it would be approx. 3000.00 to repair, and that they couldn't guarantee that would take care of the problem. I did not get the work done for a couple of reasons. First , because other mechanics said that at 25,000 miles the o2 sensors shouldn't have problems, and that other lights were lighting, indicated more of the likelihood of a module or relay problem.

At 11 years old the car has 50,000 actual miles and everything from a deteriorating interior, pieces falling out of skylight onto my wife, The car thus far after all this time doesn't run poorly, it just is falling apart. Someone should make Volvo be accountable for what they are doing to people. It is criminal and shouldn't be allowed to sell this crap in the U.S. or anywhere. I spent the past hour reading the same basic complaints over and over again.

This is about a 2007 S40 Volvo; the brakes failed when traveling on the interstate and caught on fire on 5/21/2011. Luckily everyone got out of car before firemen arrived to put out the fire. The car is a total loss. No one at Volvo have been helpful. I haven't seen a recall for this model. Has anyone else have this problem?

I bought a used Volvo V70 2001 8 years ago. I have since serviced it regularly (40 times according to Carfax) at Volvo dealerships. The mileage is currently under 75k, and to make a long story short, the transmission died. I got no help from Volvo, although one dealer is willing to give consideration for leasing a new Volvo (2012 S 60). After reading these posts, I feel that I shouldn't take the bait.

My 2004 XC90 Volvo has now been named "mykillervolvo". Four times it has basically stopped while I was driving. Two of these times I was on the Interstate driving at 75mph and the speed dropped to below 10mph in about 3 seconds. I could easily have been fatally injured either time. Last week when it happened I had semi trucks around me everywhere, except luckily, they were right behind me. We have paid thousands of dollars at this point and the dealer tries to make excuses. We have also had the problem so many people have had with mice entering this model easily, except mine were rats! They chewed holes in my leather and the stuffing from under a seat.

At this point, I have severe anxiety about driving the car because I am terrified a rat will run out and I would most certainly wreck and I have to always try to drive in the far right lane in case the engine cuts off again. This is crazy and Volvo has the worst customer service I have ever dealt with. I am planning to start a campaign that is anti-Volvo through as many means as I can think of! Putting signs on my car, making a YouTube video, Twitter, Facebook. It is hard to believe they can take such a serious problem so lightly. One of us owners will soon die from our car suddenly slowing suddenly in front of the wrong vehicle and well, I guess that family will be the new owners of Volvo. Anyway, I game on a class action law suit and would be happy to put everyone's info together or help in any way if others are willing to get going on it too! *****

I am in the U.S. military and currently living in Germany. I bought a used XC90 2004 model five months ago (US Specs). This is the worst car ever. I have already spent over $3000 dollars in repairs. All repairs are not from normal wear and tear. Ball joint ends, crank shaft, transmission, now there is water in my car underneath the seats shorting out the electrical parts all from faulty parts Volvo installed (not windows left open). I wonder how much of a safety issue for my family this is. This vehicle needs to be recalled much like I am seeing on various forums. I am looking to see if there are any class action lawsuits out there and how many other folks are having the same issues as I am. So far there are many many folks with the same issues.

Since 90,000 kms. and three maintenance calls to the Volvo dealerships, they finally repaired my noisy air conditioner. They have replaced the water pump and the interior ventilator motor. They renewed the fixing of the fly-wheel and finally what I said from the beginning, the compressor. The problem was solved, after costing a fortune and lots of time. Even the interior ventilator came loose. I had to miss the car another day to do the job over again. Volvo dealerships are just there to ** you as much as they can. That is so much incompetence. It can't be a coincidence. It's organized theft. Never again will I buy a Volvo.

I have a 2004 Volvo XC90 that I purchased new through the overseas delivery program. My family chose this car for it's supposed safety and reliability. Along with other problems that needed attention in the first 50,000 miles, my main issue has been the transmission(s) on this car. At approximately 52K miles, the XC90 1st generation transmission went bad and had to be replaced. Fortunately, the Carlsen Volvo (Palo Alto, CA) service rep agreed to cover the cost of the transmission replacement. I was very pleased with the service and went on my way. In early December 2010 at 107,000K miles, the transmission started to hesitate & function erratically while driving. The danger was frightening, e.g., when trying to accelerate onto a highway, it would not accelerate immediately, and caused a real danger to me and my children.

Within a few days, the car was parked at my home, and was unable to engage in forward or reverse. I again called Carlsen Volvo,and talked to my service rep, who stated that I should bring the car in and have it officially diagnosed; she also stated that she would talk to the local factory rep regarding compensation. Apparently, the 2nd generation transmissions on the XC90 are also faulty, and have been replaced in at least 50% of the cars. My car was towed to the dealer and it was confirmed that the transmission had an internal problem and needed to be replaced. The dealer rep called Volvo N.A. rep, Wyatt, who offered to pay for the parts ($3,500) but I would have to pay for the labor($1,500). My husband countered that we would like the whole thing paid for since it was a well-known factory defect. When Wyatt heard of our counter offer, he not only denied this, but simply stated that the deal was off the table, period.

The next day, I reconsidered and asked the service rep to call Wyatt again with our acceptance of the initial deal. Wyatt refused to put the deal back on the table and said we should pay for the repairs ourselves. I then called Volvo Customer Care who documented the complete story, contacted Wyatt via email to again present my case; however, Wyatt again refused. Apparently, because I have chosen in the past to have a personal mechanic service my car, change the oil and tires, etc., I am considered to be a "disloyal Volvo Customer" and this was a consideration in Wyatt's decision to pay for my transmission, even though it is a defective part.

At this point, I had to have my car back, and told Carlsen to replace the transmission. Carlsen offered a 10% discount off the total price. A very kind gesture, however, I had to pay $4,600 out-of-pocket for another new transmission for this car. It is well documented that the 1st and 2nd generation transmissions for this model have been defective. It is unheard of that a car should have a failed transmission every 50,000 miles.

We bought a Volvo 2002 v70 base model in 2008 with 90,000 miles on it. After just one month, it stopped running and we paid to have it towed to fix a recalled part at the Volvo dealership in Greensboro NC.

It stopped running again in traffic and we paid to have it towed in again two days later, which they admitted they only cleaned it and would replace it this time. At 100,000 miles, the transmission went out and the dealer did a computer download on it which fixed the problem for about two weeks. While on vacation, the transmission started jerking so violently that it blew the fuel line off the fuel filter and stalled in busy mid traffic. We got it to the side of the road, called a Volvo dealer and they said they were too busy to get to us before 5pm. A local mechanic came out and fixed it. When we got back, we put a new transmission in at $3300.

Now at 120,000 the transmission is slipping again. Fuel pump was replaced, o2 sensors, thermostat and brake booster are bad. Every weekend, I work on it replacing something. Last weekend it was the brake pads and rotors. Yesterday I replaced the low beam light only to have it show bad again and not come on. It tarted showing good for about two days now, off again. This morning, it got up to anti-freeze leak under the car. We have had this car two years and have kept it maintained as we should. Now we have about $15,000 in a $7,000 vehicle.

Maintaining it has done nothing for it but cost us money. We are broke and I afraid everyday of what will happen next. My hair is grey and my nerves are frayed. I want to get rid of it but have so much in it.

I owned a 2003 XC90 Volvo. The SRS light that came on the car has never been in an accident. A couple of months later, the instrument panel work intermediately. When I drive, the instrument panel goes out completely. The car drives feel but my speedometer, gas gauge etcetera stopped working. It comes and goes. I took it to replace the panel. It would cost $1200. It seems that there are a lot of XC90 owners going through similar situations based upon the internet searches on this topic.

I bought a new 2005 Volvo XC90 V8. It immediately had problems. It has windshield wiper linkage. Wipers would run even with the car off but the car wouldn't start. I had to disconnect the relay to get the car to start again. Problems with the fuel cap, check engine light comes on for no reason, entertainment system is temperamental, and the car loses power without warning. 6,000 miles out of warranty, the AC went out and cost $1500 to repair. The worst of all is that I'm on the 4th transmission on a car with only 60,000 miles on it. The radiator was also replaced at 40,000 miles.

A car bought for its safety record is anything but safe. Three transmissions were under warranty and one only lasted 20,000 miles, so Volvo paid for that even though it was out of warranty at the time. Loss of use has been a major issue as the car had to be towed on two occasions and the nearest dealer is a 140-mile round trip. I've spent about $2000 for repairs in the 10,000 miles since the warranty expired, but it could have been far worse. I have not pursued the matter with Volvo. A new transmission would have been $6000.

Two and a half years ago, I purchased a certified pre-owned Volvo s40 with 15,000 miles on it. I have always wanted a Volvo and at the time, I was a single mom with two young daughters and Volvo is supposedly the safest car on the road. What a mistake.

This vehicle has been in the shop too many times to count for things like the door mechanism being completely shot and the door not opening at all, the throttle in the air conditioning went, most recently it was to replace belts that were destroyed from leaking oil seals. Like many others here, I cannot get rid of this car because I will be terribly upside down. Now, I need a new battery to the tune of $155 after just shelling out another $400 two days ago for labor/parts not covered by warranty. My warranty is now up on this lemon so God be with me that it makes it a few more years.

I will never ever purchase another Volvo. I can't even stand looking at this car anymore. I still owe several years on this car and cannot trade it in due to being completely upside down. I was literally laughed at and I have put out way more money in repairs than this car is worth.

I took my car in to Volvo of Charleston when it was still under warranty. It was making a really bad clucking noise. They keep telling me nothing was wrong. I took it to them seven time for the same problem. They could never find anything wrong with it. I took it to them for many different things never a problem. I have a friend who is a service tech at VIP in NH, he found a leak in my exhaust, when I took it back to Volvo they found nothing. Many different problems. It has been in the shop over 35 times in 3 years.

I moved up to NH and my warranty ran out, I took it in to the Volvo up here in Nashua they found that my Axel and ball barrings are bad and need to be fixed. They will not fix the problems unless I pay them a ton of money. This is the worst service I have ever had. I have all the paper work showing that I tried to get it fixed under warranty. I find it very convenient that they only found the problems after my warranty ran out. I have been trying to get a hold of a lawyer. I have read all the reports on here. I think maybe a class action lawsuit may be a good idea, for faulty service. You can contact me at **@gmail.com if you want to join me.

My husband and I bought a Volvo xc90 (2004) SUV from a used car dealership recently. We needed more room in preparation for baby #2. This vehicle is a safety hazard! While driving at highway speeds for about thirty minutes or so, the electronic system fails. The speedometer, odometer, gas gauge, interior lights, stereo system, power windows/locks, and windshield wipers shut down completely.

After a trip to the dealer, we were told that there was a glitch in the stereo system. We paid $300 in labor for them to advise us to replace the stereo system. After $1500 was spent to replace the stereo system, the car worked fine, for two days. The problems persist, and my husband and I have run out of money to fix the problem. After some research, I have discovered that replacing the central electronic module is supposed to resolve this issue. From what I have discovered, there are many other people suffering from the same issue. My car happens to have high mileage; however, the problem has happened to cars 2 months old. We bought this car specifically because Volvos are supposed to be one of the "safest vehicles on the road today". I am extremely disappointed in the lack of action taken to fix this problem!

I went home to Williamsport, PA for the weekend. My S80 Volvo started running roughly. I took it to my local service man, John ***, who was a certified Volvo technician, while previously employed at John Powell Volvo dealer in Williamsport, PA. We bought the S80 shortly before John Powell Volvo went out of business.

The nearest Volvo dealer to my parents' home is now 42 miles away in Danville, PA. John ***'s business, Bass Pro Auto Service, is a mile away from my parents' home. John *** did the Volvo required computer test and verified by code that the electronic throttle mechanism, "ETM", to be faulty.

In 2005, Volvo settled a class action settlement (Trew v. Volvo) by providing an extended warranty on ETMs for 10 years or 200,000 miles by providing a software upgrade and by agreeing to reimburse current owners of these vehicles for having had to pay for the repair or replacement of the ETMs. My S80 met all the criteria of the extended warranty.

I submitted the proper paperwork but we were informed the claim was denied because the repair was not done by a true Volvo dealer. Nowhere on Volvo's information about the settlement does it say the repair must be done by a Volvo dealer. My father asked if Volvo could at least refund the amount for the part and not the labor. Again, we were denied. The total repair, parts and labor comes to $998.53.

I purchased a new 2005 Volvo S60. After 140,000 miles, the engine, turbo radiator and part of the transmission were no good. It also required an additional $3000 in work to get it running again.

My car is broken with a common angle gear problem with the transfer case I have seen hundreds of people with the same problem that costs thousands of dollars to fix. And I cannot afford it the car only has 44,000 miles on it and is in almost brand new condition I want Volvo to ay to fix it and make this right it should be a recall.

I took my 2002 Volvo into the service department at the Volvo dealership on Independence on 10-13-10. I explained the few items of concern for diagnostic testing:

I chose to repair the coolant problem and the brake system upgrading; that was all I could afford, and it took most of my paycheck. I had waited until I could afford some type of repair and it seems I spent money on the wrong issues.

The braking problem and revving problem did not go away. I then took the car back to the service department with the same complaints, only one week later (but had called the following Monday letting the tech know that I still had the same issues). During the second visit, I was told that the problems needed two entirely different repairs, totaling over $1,000. Had this been diagnosed correctly during the previous visit, I would have opted not to repair the coolant leak and the two newer issues that should have been found before, would have been a better choice on my budget. I am extremely upset that the Volvo dealership (the maker of this automobile), could not diagnose the problem correctly the first time.

Now, it seems I have spent my limited income correcting an issue that I could have put off while the real problems were undiagnosed. Now, I don't have the money to fix two real safety concerns. I am extremely disappointed in Volvo and the lack of what I would call quality service, as they misdiagnosed two issues that are important for the safety of my car. I chose to bring my car to a Volvo dealership so that something like this would not happen. I feel like I was scammed into spending more money than I needed to. I spent money on unnecessary repairs because the necessary repairs went undiagnosed, the first time I took the car to the dealership, specific to that make of car. I spent a whole paycheck to fix what was not the real issue.

I called about my wife's 2001 (lemon) Volvo XCV70 ten year/200,000 mile extended warranty on the throttle body to find out that a 10 year warranty for a 2001 year car is not good in the year 2011 because it is still 2010 and they will not help now!

I was told the warranty ended just 19 days ago (9/22/10) and that I was not listed as the 2nd owner so I was not notified of any offer to replace the defective part. The same day I found a letter from Volvo that was dated 6/26/08 addressed to my wife about a fuel pump extended warranty also good for 10 years/150,000 miles. They had her in their system. They hid the fact that there is a problem! So now, I will mention the transmission along with the rack and pinnion steering that were both replaced at 80,000 miles. The car has 138,000 miles and I will never purchase another Volvo again.

This was our 3rd wagon and now our last! Turner Volvo of Sacramento states the problem was not diagnosed by a certified dealer and for $125 they will tell us absolutely the problem but also states corporate will not pay for repair because the warranty ran out 19 days ago. They just don't other shops and my guy always does me right!

I fear my wife will have a breakdown on the freeway that will cause an accident until I come up with a $1000 for the repair. I could never sell this car to anyone now. When I think of Volvo (no capital letter), it is no longer safety. It is ''POS."

I am active duty military stationed in Stuttgart, Germany. I purchased a used 2004 Volvo XC90 from another military family in 2009. With only 75,000 miles, it was recently diagnosed as having complete transmission failure, thus requiring a new transmission. For a quality vehicle of this type, one would think they could build a dependable transmission. I have contacted Volvo by email and letter with no response during the last four weeks. It's very frustrating. I have a car I can't drive that will cost me 5,000 to repair. That is over half the value of the car.

I had a hydraulic pump fail because there were faulty o-rings installed at the factory. I went through three props before the defect was discovered. By then, the warranty was out on the boat and I was out thousands of dollars. Although the technician confirmed that it was indeed a manufacturer defect, Volvo Penta refused to offer "good will" on the repair and did not refund any of my repair costs.

On 5/08, I purchased Four Winns 180 with 25 hours on it at $16,500. I had difficulty starting in June. I called Four Winns and they told me to take it to Marine so I did. In July, I had to replace the water pump at $800. I thought Four Winns paid. In 8/09, we finally paid the $800, so I contacted Volvo Penta and they got immediately on the defense.

1991 Volvo is sitting in the driveway. It was turned off for 45 minutes to an hour and it burst into flames. Police reported seeing fire dripping out of the bottom of the car seconds before it was completely engulfed. Car is a total loss. I have pictures. Also, because it was parked in our driveway, our other two cars were damaged.

I purchased a 2005 Volvo XC90 in the winter of 2008. It had 10K miles on it and was in brand new, excellent condition. I can't even recall the amount of service issues it has had - dozens at this point, so I will recall the best of the best. The moral of the story is, this car is a lemon and I am completely screwed - upside down in a loan, driving a ticking time bomb with my infant daughter in the back seat.

I owned the car all of one month when the engine started making a very loud, grinding noise. I drove it about five miles until I was near civilization and called for a tow. The dealer could not diagnose the problem and then replaced the whole engine. Volvo engines are never overhauled, so I knew this was the beginning of the end. In subsequent months, the car would be towed and/or driven in for service with the following issues: snapped tie rods, squeaky breaks and interior parts literally falling off the car (door speakers, trunk light, the plastic trim on the front seats etc).

Then 2010 rolls around and the real fun begins. I have a beautiful new baby girl at this point and I am running some errands in my seemingly perfect mom car. At 40 mph, I go to make a 90 degree left hand turn at a green light and low and behold my steering wheel is completely locked. I scream hysterically, seeing only a telephone pole in my path. I put all my strength into turning the wheel and manage to make it 45 degrees and into the parking lot of the restaurant I would have otherwise driven right into if the telephone pole didn't first break my momentum.

I call for a tow and me and my one month old get picked up by friends. The power steering has failed but Volvo replaces all the hoses and the pump. One month later, I am driving home from work and low and behold, the power steering goes again. I call for a tow and wait like a fool on the side of the road for my ride. A hose has burst, but this time, they keep the car two weeks attempting to figure out why it keeps bursting. I get the car back but neither the service rep or myself is confident in the fix.

One month later, my husband and I are driving in the middle of Rural Maine with our now four month old beautiful, baby girl. I am driving at a solid 55mph on a highway and I go to make a 45 degree turn, but the car keeps going straight. There is nothing but guard rail and a fifty foot drop that would have been the death of all three of us. I slam on the breaks, my husband grabs the wheel and we both manage to turn it enough to avoid the guard rail. My heart was beating so fast, I couldn't feel my hands. I was going into a full blown panic attack.

We called for a tow again and off goes the car, again - leaving us this time 150 miles from home. That was yesterday and I slept all of two minutes last night. This car is literally driving me mad. I am anxious when I drive it and when I'm not driving it I get anxious when I even think about having to drive it.

Granted, the dealer has "fixed" the problem every time. I think they are equally as puzzled as I am but powerless to do anything about it. The cost to Volvo has by far exceeded the initial purchase price of the vehicle and I still have two years on the extended warranty. It is a bad situation for everyone involved, but definitely the worst for me.

About a year and a half after we bought the vehicle (XC-90) in 2005, the vehicle began completely shutting off while being driven.

This vehicle came with a 2-year warranty. While under warranty the dealership would not help us even though we had visited numerous times. They simply say they can't find anything wrong with the vehicle. The XC-90 will shut off while in the middle of traffic and I have had many near accidents because of this.

I have had many near accidents in this vehicle and have many witnesses in the car with me to prove this vehicle has been dangerous almost since we bought it. As a student, it has been hard for me to both pay for school and pay for a new car as I am stuck with this XC-90. We tried to do an even exchange with the dealership for a safe car of the same model and year, but they will not help us. I fear for my life every time I have to use my car and must make necessary arrangements with friends to give me rides to avoid using this car.

When I leased my most recent Volvo, I was told that scheduled maintenance was included during the 3-year lease. That was a deciding factor, in as much as I was about to lease a BMW 5 series, and the free maintenance on the Volvo made the numbers work for my auto allowance. When I picked up my car after its 37,500 mile service, I was charged $330 because, I was told, that only the four services are free, and the one 5 weeks after I got the car counted as one of them.,quite deceptive, in my opinion. I wrote to Volvo "customer care" (which appears to be an oxymoron) and was blown off.

We have owned only German and Swedish cars for the past 35 years, including 9 Volvos; we currently own 3: a V70XC, a C70 convertible, and a 2009 S80. They are all excellent cars. My observation and concern is that it seems clear that Volvo customer service, at the corporate level, is so demotivated by the company's acquisition by the Chinese automaker, Greeley Group, that they no longer value customer loyalty, or care to stand behind their vehicles as they have done so well for so long.

Based on my recent experience with corporate customer service, I will no longer buy Volvos. I'm shifting to BMW and Mercedes, which remain solidly behind their products and still value brand loyalty. Caveat emptor!

I had a car lease with Volvo North America and at only less than $34,000 with all oil changes services performed twice a year as stated. This XC-90 SUV started blowing white smoke. After an entire one month the dealership had it, never once did they offer me a loan car or rental car service. They service man was determined that since I did not have them perform the changes, that it was not done correctly and refused my warranty coverage on repairs and told me he would put the word out to all other Volvo dealerships.

The cost was huge and I was forced to pay the amount. I called Volvo North America who I'd had my lease with and they assured me they would assist me if need be, only they did not. I'd paid out a lot of out of hardship pocket money on this SUV. I've talked with quite a few both owners and auto services and found out that I'm not the only victim of XC-90's having the very same problem. I've owned a Volvo since I was 18 years old and is now 55 years of age, so I'm well aware to keeping my car service. This XC-90 had not been out but maybe two or three years and if a case study was performed, I'm sure they'll find that the oil changes requirements should be revised not on the standard as other Volvos.

Because this style has a Swedish turbo engine and should have requirements of much less mileages oil changes than what they have listed. I got this brand new 6/05 and 10/08 under 34,000 miles and I'm told it needs a new engine? Now after almost a year later after my lease was up on 8/5/09, I get phone calls from MacDowell and Associates stating that I owe them 6500 some odd dollars, when I asked why, I'm told I just have to pay the amount.

I told them I did not get the bill showing me what these charges were for, the SUV I took pictures of shows the low mileage and clean inside out pictures. This firm serviced me with a suit of $5000 civil suit in San Bernardino Judicial District #**. I really need some help here. I feel sick to my stomach at how these people took total advantage of me causing me too much out of pocket for rental car for over six to eight weeks total of this SUV not being operator.

Thank you for any assistance. My credit has been shot as the results to this, and it happened when my cousin passed away at only 42 of cancer and I could not go to see her and had to rent a SUV to attend her funeral in L.A with my family. Again, I get sick to my stomach at how they took advantage of me and has caused me in the steps of considering filing bankruptcy. Plus I'd paid out of pocket rental car fees this entire time in order to get to work and try to perform my church functions. I asked and begged them for fairness and they held me hostage with my only means to get to work and taking care of my very sick at the time loved one.

I purchased my current 2001 Volvo XC70 in 2005 as a pre-owned certified car with in 39,000 miles on it. The car has required numerous repairs over the course of my ownership and at about 110,000 miles the transmission went bad. I had that replaced five months ago but the most recent event involved the ignition lock. I had the ignition lock replaced March 20, 2008 for $550. In addition to the expense, I was without a car for several days since the part had to be ordered from Sweden. Then, just last week, I was unable to turn the key in the ignition and start the car.

I had to call a tow truck and cancel appointments because of this. When the dealer informed me that it was the ignition lock again, I stated that it does not seem right that this part would fail after only 2 years. Now I have to replace it again for $750. The dealer has agreed to split the cost of the repair with me since I am such a loyal customer (read: sucker for continuing to repair the shoddy parts that keep failing). I am thoroughly disgusted with the quality of Volvo parts and saddened to say that I will never buy another Volvo. March 2010: $3800 new transmission; Jun 2010: $750 new brakes/pads front and pads rear; July: $750 another new ignition lock; $250 new battery.

My Volvo S40 has had 5 cracked oil pans in 4 years resulting in repair fees in excess of $18,000, which includes one crack that ceased the engine, that thankfully my insurance covered. This car is undoubtedly a lemon and I am beyond frustrated at Volvo's lack of acknowledgment that a design flaw (oil pan too low to the grown without adequate protection) is the cause of this versus my driving! I am a single Mother of two, 39 years old, not a 16 year old. I am so ready to hop on a class action suit if there are any started. I can't sell the vehicle in good conscience so I am stuck with it as the note isn't up until next year. Beyond frustrating. Upwards of $18,000 in repairs and an immense amount of frustration!


I am writing this letter to express my anger and frustration over my 2008 Volvo C30 Coupe. My 2008 Volvo C30 T5, VIN# YV1MK672982055577, was purchased from the following location:

Roger Beasley of Georgetown

I would like to start by saying that I have been a faithful Volvo owner since 1998. I purchased a new 1998 S70 T5 and drove this car with very little issues for 185,000 miles. However, I have had numerous issues with my C30. It has constantly been at the dealership for both minor & major issues

The latest issue has me thinking that this car is a lemon. I now am hearing a knocking sound on both sides of my carThe dealer at Roger Beasley stated that they know about the noise but cannot figure out what the problem.They had my car for over 5 days..

Additionally, I had asked that my windshield wipers be fixed because they were hitting the top side molding of the windshield? (Maybe it needs adjustment?) This has still not been fixed.

My Audio system (DynAudio, the upgraded version) is not working correctly, but I am told there is nothing wrong with it..My right passenger speaker grill cracked and I tried to get another replacement but was told the ENTIRE door panel had to be replaced to replace just the speaker grill??? Can this really be the case? I cannot imagine Volvo would design this feature as this grill cannot cost more than $10???

I have had my sunroof fixed; I have had the right arm replaced (which I was told is a major breakdown).

Volvo is know for the longevity of its Brand.I believe this car is a lemon and will pursue other options if I do not receive some form of compensation.

I did not pay $35K for a new car to be in the shop constantly.This is a HUGE inconvenience to me and my family, not to mention very unsafe. I am dropping my car off again on July 1st at 7:30 AM

My Volvo S40 2006 has had to many repairs for a 4 year old car. It has had to have rear hub assembly replaced, the interior fabric is peeling away, the sun roof leaks and the passenger rear floor board fills with water, the clutch on the air conditioner just had to be replaced. This is suppose to be a quality car and it is NOT. Volvo seems to take no responsiblity or even cares that this is happening. For a car this new and only 54,000 miles they should be ashamed. has cost me almost $3000 this year out of pocket.

We bought a second hand Volvo, 2 years old only from a large London dealer. The car had full volvo history and we thought we made a very good deal buying this car. This was happening in march 2010 and now in june the car already broke down. I couldn't believe it when my husbend called me and told me he is on the road side with the car! He said that the engine start to shake and then the computer board was showing all kind of stuff like oil level rising, and other things. The car as a brand was recomended to us by a friend and we thought that volvo it is a really serious company! But a 2 years old car to break down like this.

SHAME ON YOU VOLVO! My husband job was dependig on that car (working as a private hire) and he is in danger of loosing the contract with the company so, his job! If this happens who will pay for our bills and rent? NOBODY! But they all want our trust and gratitude for such a beautifull car. Yes beautiful not quality!

I purchased a 2000 Volvo S80 T6 three years ago from an individual. It ran great for the first year and a half. I've had several issues with it since. It cost me $3000 to replace the Power Steering, Rack and Pinion, Tie Rods etc.

Then last summer, I was experiencing rough idle, weak breaks, thrusting and shaking of the engine. At the time the car had about 80,000 miles on it. I took the car to Volvo of Dayton and they ran a diagnostics on it at that time and said that I needed to replace the Oxygen Sensors ($980). I passed. Never did the mention of the Throttle Body Control Module come up. I was unaware that there was an issue with it (warranty/recall). I thought Volvo would have made the public aware of this all to common problem that I'm finding out about on the internet. I did contact Volvo of Dayton after I found out about this module, but they told me I was past the 10 year deadline. Had it been mentioned before hand, I would not had.

I took the car to a local import repair place and they told me about the problem. They couldn't replace the module but did perform a software upgrade and it seamed to help for awhile. However, today it's back. While driving to lunch with co-worker, the engine started revving up and down and the breaks were weak and engine shaking. Eventually the car went dead right in the middle of downtown traffic. I had to restart it while coasting.

I eventually was able to park and turned the car off. I let it rest for a few minutes and started it back up. It ran better, but this is a huge problem. It did the exact same thing to me on the highway last year. I wanted to give this car to my Daughter, but there is no way in the world that I would even let a new driver touch a car like this.

I bought a new 2004 Volvo XC90 figuring if I spent a little more for the car it would last. WRONG. I have 110,000 miles and have replaced the turbo, exhaust system, can't keep all the lights working in the car because of bulb burnouts and now the sensors are going. This car is still running like crap. Every time I call Volvo to find out how much a part is they tell me $1100 + labor. I will never buy another one. So far I have invested $5,000 and still not running.

COPY of LETTER to VOLVO CUSTOMER SERVICE ON-LINE Dated today 23 June 2010. We are very concerned customers and owners of our Volvo XC90. We have been having difficulties with our Transmission since January 2010. Our Local Dealer said it's possible that we may need a new Transmission if the problem persists we may need a new Transmission. Our XC90 has been In and out of Service. Now it's May & June and he has confirmed that - we need a new transmission.

My husband is very upset - as this was the car we purchased for life. One that we wanted to pass to our daughter and now after only 5 years (still in Germany and only serviced at Authorized Volvo Dealers) we have to purchase a new Transmission. This is something that we normally cannot afford or feel as we should have to service this early in our automobile service life. It's going to cost us - upwards of 5,000 Euro. Can you please help? Why is it that our Transmission has gone after only 5 years.

Also - Our DVD/Entertainment system has not worked properly since the day we purchased it from the Factory in Sweden. We have had it serviced several times and once our warranty ran out - the service men in Mannheim (before we moved to Illesheim) said that because our warranty had expired they were no longer responsible to fix the DVD. We needed to purchase a new one. I honestly disagree. Had our DVD functioned properly from the beginning - yes, but it did not. It is a problem that originated in the factory.

Please write or call to inform us as to how you will help us resolve these problems. We really do enjoy our Volvo XC90, but we simply cannot afford to purchase another brand new XC90 (This was what the Dealer said for us to do -purchase another XC90). Are there any guarantees that the new transmission will fix the problem? The transmission keeps getting stuck in 3rd Gear and we now can only drive the car in Manual Mode - skipping third gear and not going over 100km per hour.

What does Volvo do for its loyal Military customers? I believe we have spent 45,000 dollars at purchase plus another 10,000 Euro over the past 5 years in "Volvo" service and now - it's about to die. Honestly, there has got to be something you can do to help. We have a family of 6 and desperately need our XC90 to function properly. We have all Service Records indicating every service we have had performed over the last 5 years. Recalls - preformed, faulty electric windows, stereo speakers blown, even brakes, and engine problems.

We are living in Germany, but purchased our Volvo through the US Military Sales program. Still forked out lots of money as mentioned above. 45,000 Dollars plus services of about 10,000 Euro. Now our transmission is shot. MY husband is overwhelmed that this has happened. We need our vehicle to function with our 4 kids.

While driving my S80 T6 at 75MPH the cooling fluid burst over my feet filling the car with steam and the footwell with boiling water. I have 2cnd degree burns and am housebound. I am an experienced driver and did not panic although i could not put me feet near the brakes and managed to let the car come to a halt having opened the windows to let the steam out at high speed. My car is a 2000 model very powerfull and comfortable but in constant need of repairs and maintenance. I also run a Volvo 940 in Israel and a Vovo 960 in the UK. I suffered 2cnd degree burns and am house bound because I cannot wear shoes.

bought th car in November of 2007 with 54,ooo miles. Paid extra to get zylon and extended warranty. I am very glad we had the extended warranty since we had numerous problems with the XC90. One month after gettting it it flooded from the sunroof. The dealer told us itt had a cracked part in the stearing column whic would be around 2400.00 This would not be covered by extended warranty since the coverage had not been in effect for 30 days. Took it to another dealer they charged me to run the computer diagnostics which came back with no problems. then the streo quit. I have put 2 sets of tires on since the bearings went on both sides. THen most recently the transmission light came on and the dealer that told me I needed a new stearing column states new transmission at the cost of 6700. I had to trade today because I can not keep up with the repairs. I bought Volvo beacuse they used to have a great reputation. THey should be ashamed of what they have done.

I have had my car tied up with 3 different repair service companies....curretly at the Volvo Dealership....over the past 2 months. The car will not start....and they cannot diagnose the problem. I am incurring more and more cost....feeling like I am chasing good money for bad.

After the purchase of mu used 2000 Volvo S80 which I was told an older lady previously owned in Great Condition, I started having problems with service engine light and transmission light come on. These are sensors and codes that cause me not to be able to have my car inspected. When code lights come on on can't be cleared , you are talking alot of money to have repaired. We clear the codes and still the lights come back on a short time into driving. My transmission seems to slip betweeen 3 and 4 th gear.

Volvo knows this has been a major complaint and should stand behind the car. Other than that, I have no major complaint concerning the car. VOLVO, Take notice, you know there have been many many complaints over this problem. YOU SHOULD REPAIR THE PROBLEM FOR FREE OR A REDUCED AMOUNT!

Volvo V70 2000. 110000 miles. Transmission shakes, engine sounds bad.
I have a 1988 Oldsmobile Cutlass Supreme with 300000 miles on it and it runs and shifts better than this piece of junk.

Don't you ever buy any Volvo.

I own a 2002 XC70. We bought it in October of 2001 as a customer courtesy car from Cherry Hill Volvo with only 7500 miles on it. They told us it was driven by dealer owner's wife. By 33,000, I complained to Keystone Volvo that the car hesitated when shifting gears and to my lay person knowledge, it felt like a transmission issue. They told us there were no problems. No codes were set off at the time. Since then, check engine light went on and replaced, among other things, throttle, oil pan, turbo, transmission, transmission control module and a sensor. We have spent $15,000 in the last couple of years on a car that is not worth, at best $10,000. Car also has a passenger air bag light on indicating that the air bag needs replacing though the car was never in a passenger side accident and the air bags have never been deployed.

We are now using a non dealer mechanic who only services Volvo and has all of the Volvo factory diagnostic equipment. Though he seems no better than the dealership as far as diagnosing and solving a problem the first time, he did fess up, when we were replacing the turbo recently, that he would recommend installing a used turbo because it is so unusual for them to go but he would never have installed a rebuilt transmission since this transmission is known to be bad!

I have an attorney interested in looking into a class action suit against Volvo for the 2001 and 2002 XC70 years. By the way, we had the transmission replaced at $64,000. I swear this car has taken years off of my life because I drive in constant fear of what will go wrong next and will my three kids be safe in the car. We have spent over $15000 on a car worth far less than that. I have driven this car for years in fear of when it will have its next problem and if it will be safe for my children.

Purchased 2005 Volvo Xc90 program SUV off of the showroom floor. Only 3,500 miles. I have replaced the following: new brake pads, 3 sets of tires (4th is now needed), and axel gear. I have 70,000 miles on my Xc90 and have put 7,000 into this pile of what I like to call junk! Called Volvo and guess what? They said I am out of warranty (by a few thousand miles) so nothing can be done to assist with the axel gear malfunction that cost $5,000. I figured at the very least they could have given a discount on Volvo the parts. They do make those, right? This car has had the tires replaced way too many times. I suggest if you are considering purchasing a Volvo, do not! Volvo for life is a joke. They need to learn to take care of customers who spend that kind of money on a luxury SUV.

2002 XC v-70 122,000 miles, lots of repair bills and still in seriously questionable shape. I have had very similar problems to all on this blog and then some! I am so disgusted with my car. We bought our car brand new and experienced transmission problems very, very early on. Dealers could never duplicate the problem, hmmmm.... Not while it was under warranty, of course. Never a transmission light, but serious lurching, clunking and mis-shifting (especially as the car would head down hill) violent at times. Twice now, I've had the computer reset with the new transmission updated codes and have had the transmission fully serviced-- once done at an independent Volvo 'Specialist' for about $700 and the most recent for about $400 @ the Volvo dealer. Don't ask. Ready for round 3 at the Volvo dealer, of course.

I have always taken care of this car because we planned to keep it. Volvo used to have a good reputation. Besides the much appreciated recalled fuel pump and leaky fuel tank gaskets, this car has cost me a fortune! Over the past few months, we dropped over $5000 for a new front axel (apparently a faulty, common design), bearings, bushings, CV joints, struts, strut mounts, etc. The car is only worth about $10,000, maybe. Now, the car is riding so rough (transmission wise), I think it's going to fall out. It's making a weird whirring noise I've never heard before. Lord only knows what that is. I can hardly bear to put another penny into the car. I don't know what to do. You? Thanks for your time.

I have a 2002 Volvo S60 with 187, 000 miles. When I purchased the car, the salesman said I should get 350, 000 with no major problems as long as I maintained the car. So of course, I listed to them and got the regular service required. Now my car doesn't accelerate and hesitates and surges into gear. I was told by Volvo that they do not work on transmissions only replace them. Great service from a car company. Not only is the transmission surging into rear from 1st to 2nd but it is also dangerous.

The first time it happened, I thought someone hit me from behind, very scary. I think that Volvo should own up to this problem but the guy in the service department said he has never hear of this problem before, which I find a complete lie since there are numerous Volvo forums and quite a lot of people who complain about the same thing. Volvo is supposedly built for safety. I'm not sure that a failing transmission is safe. I will never buy another Volvo again. Volvo should recall these cars with transmission problems.

I bought my 2004 Volvo XC90 2.5 yrs ago. Within the first two months, my heating/air conditioner compressor went out $600. Within my second year, my alarm siren went out $600. And now, today, as I was having acceleration problems, I found out my transmission is going bad $6,000. For a luxury vehicle priced at a premium, this is ridiculous. I will never buy another Volvo again. If Ford/Volvo doesn't do something about this, they will end up like Toyota. I feel like I got raped. Why invest in a car for life when it lasts for two years?

I bought a Volvo XC90 a few months back and transmission is failing. The transmission light service came on. I took it to change the liquid and the filter and it got worst. I took it to the dealer and they told me I should have left it like that and keep driving it. That's crazy. Now my tranny is working funny. I have to spend $3500 for repairing the tranny or $5000 for a new one.

I received my Telephone bill from AT&T for March Statement and an additional charge was on my bill for calling a 10 15 15 800 for a Directory assistance call in the Amount of $4.99 plus a $.60 Universal Service Fund fee, and a $1.55 for Carrier Administrative Fee all total $7.28 for a call and service I never used. After I called the 1-800-433-4518 number listed to contact ILD Teleservices to dispute this but no one ever answerers it just plays music and that politely drops your call.

I became frustrated and called AT&T directly and they did say they could take the charge off, but this Company could bill me again next month and I would have to call back to get it taken off again. According to the AT&T representative this is happening a lot to people and we have no way to stop this. She further said that the company could send me and individual bill. I definitely am not going to pay these people I didn't use their service. What a scam. Someone needs to shut them down.

I own a 2000 Volvo S80 T6. I bought this used with only 86K miles on it about 2 years ago. At 95K miles, the transmission went out on me. I was quoted $3,200-$5,400K to rebuild or replace the tranny. I only paid 8K for the car, so I felt pretty screwed because the transmission acted just fine and the car acted fine until one day when I started it and tried to go somewhere and was not able to.

After finding this out, I looked into it more and found that these cars from 2000-2004 used a 4 speed automatic GM transmission which apparently was a big failure. Volvo is not going to do anything for me or anyone who has this same issue as me. There should be a recall on these and I will never buy a Volvo again because of it. These cars are supposed to have a great reputation that is why I bought one. I have lost over $2K+ in car repairs and lost time.

I purchased my Volvo XC-90 pre-released. I have always been told Volvos run forever. Not this one. It sits out back of my house while I drive my 11 year old Honda Accord which runs great. My warranty ran out approximately 3 months after I purchased my XC-90. About a month after, the car started to break down. I took the car to the dealer and they continued to say there was nothing they could find wrong with the vehicle. Two months ago my steering arm went out, the drivers' side window wouldn't stay up, my steering column needed replaced, and my wheel bearings started to make noise.

After spending $2,100 last week my transmission went. The shop said, "Wow, you have 70,000 miles on this car. I am surprised you haven't already needed a new transmission prior to this." I am not able to come up with over $5,000 in 2 months to fix my car that I owe 3 more years on. No car should need a new transmission at 70,000 miles. I after reading all the reports on line similar to my own I don't understand why there is not a class action filed on Volvo and/or a recall on the transmissions.

I purchased a new 2007 Volvo XC90. I took it in for regular scheduled maintenance (52,500 miles) and noise in rear of vehicle. The Volvo service rep stated that the rear wheel bearings needed to be replaced, but they did not have the parts in stock and I would have to come back. I asked if the vehicle was safe to drive and the service rep stated that it was not a safety issue. I didn't know this at the time, but a bearing failure may cause the wheel to separate from the vehicle and/or cause a loss of steering control! Additionally, there is no way to know how many miles the bearings will go before the unit fails completely. One cannot tell by looking at it. I am furious.

We have owned our 2002 XC70 AWD for eight years. We started to experience an ominous clunking sound when shifting gears, which was eventually accompanied by a slamming jolt upon engagement. We took the car into the dealership on several occasions while under warranty and complained about the clunking.

After spending hundreds on a diagnostic exam of the transmission, we were told by Turner Volvo that there was nothing to report. As my husband suspected, and rightly so, failure was imminent. So he took it to a transmission repair franchise that is familiar to all of us. They rolled their eyes and told us they were utterly shocked that our car reached 130K with the original transmission. They said they could see varnish in the fluid indicating damage from high heat. The bottom line is that Volvo appears to be choosing to ignore complaints like ours because we have read far too many of them for that not to be the case.

Now, if we want to keep driving the car, it is going to set us back 5K to do so. We are saving the receipts and records of our discussions with the dealer because we are sure it is only a matter of time before we are contacted to join a class action.

I owned a brand new 2006 S60 AWD Volvo. The sun roof always leaked. Also, heavy snow fell on my hood and left an indentation, their hoods are aluminum! They replaced it but the paint job was terrible and the paint started to fade over time in the sun, you could see the mottling effect. They wouldn't cover paint in the warranty. Also, I found the steering too stiff. Now, ironically, I'm with Toyota, these car companies are terrible. Use a bicycle.

Have three issues: We don't have a volvo dealer in Uganda and therefore cx90 can't be programmed and therefore not even a service scan can be done. While fueling, there seem to be a cut off before the car is actually filled to capacity. It has been reducing its intake gradually while it is not actually at the capacity level. Was shocked recently when my side mirror was stolen. I thought these cars were as durable as Mercedes and BMs. The thief was able to plack out the right hand mirror.

I bought a 2004 Volvo xc90 in 2005 with 35,000miles and after two years, the transmission failed. Volvo would not repair. They recommended I go to Mr. Transmission. I went to an independent transmission shop and had it repaired at a cost of $3,200. Within a month after this repair, the engine failed. Volvo would not repair this also. I talked to upper management of Volvo of North America and she said that they had not had any reported issues with this year model.

I own 4 volvo's: 1991 740 wagon with 135,000miles, still running; 1994 940 sedan with 339,000miles, still running; 2001 v70 106,000miles, transmission slipping, oil pressure light just came on; 2004 xc90 with 116,000miles, transmission failed, engine failed, parked in garage. 1991 and 1994 are pre-Ford/Volvo cars. Don't buy a Ford/Volvo!

On December 22nd 2009, our 2004 XC90 transmission failed. Our service engine light came on so we took it to the dealership; the same dealership that we bought the car from and took for regular services. They charged us $711 to diagnose the problem and then gave us a $10,000 estimate to repair.

Since then, I have been inquiring and everyone with a 2003 or 2004 XC90 has had their transmission replaced once or several times! I want Volvo to replace my transmission. They told us that our car was not driveable at all and the engine was falling apart. They quoted the value of our car at $1,000-2,000 in its current condition or $10,000 with repairs. That's the cost of their bill to fix it. I have since taken the car to other experts and had free estimates with a repair bill of $3600. It had cost time, stress, and I was forced to purchase a new car before I was ready.

This is the second Volvo & wagon that I am having the same problems with. The front low beam headlight socket burns up the assembly and wiring and has to be replaced and rewired at a cost of 300. I am looking at the transmission problems people are having and I see a huge pattern. Why is the consumer paying for software updates to correct their poor engineering? The car is safe but the rest of the engineering is no better than Ford or now Toyota. I would like to know if other people have the same problem and I would have no problem in a class action against Volvo.

I am a single mom, I own a 2004 S80 Volvo, of which the transmission is failing. This the 4th Volvo I have purchased, and will be the last. I have now read enough testimonies online to know this is a common problem. Volvo should recall these cars! I have been quoted $3000 to $5000 to rebuild the thing, but from what I am reading online, that is not a permanent fix, only a temporary one. Great!

Volvo XC90--do not buy one! We bought a 2004 in 2003 and what a disaster! It only has 90k miles, the radio has never worked, I vacuumed 3 gal of water from under the front seats (sun roof drains clogged), front motor mounts have failed, thermostat has failed ($1,000), new tires every 20k miles at $250/tire, steering box gone, and mileage is 12 mpg. What a mess! And the dealer says, "That's unusual." A piece of junk--stay away!

Constantly taking car in for service for transmission issues for the last two years. Dealer always report back nothing to be found. Finally the transmission just went out. Now out of extended warranty, dealer does not want to do anything. Have a long history of paperwork about the transmission. Vovlo S80 2004. Economic can't afford to purchase another car, can't afford to replace the transmission.

I own a 2005 Volvo XC90 vehicle. The vehicle had started to develop problems with the steering. After a long checkup, the mechanic had advised me that the steering gear is not functioning properly. He said that this is very unusual and that Volvo should have a recall as this type of malfunction is not safe and should never happen. I have called Volvo about this and they had just told me that they don't have a recall currently and that there is nothing they can do to help me. Please help.

I need to warn others about the issues we have had with our 2003 Volvo XC90. It is in the shop again and again and my family has put thousands of dollars into this car we thought would last much longer. We had to have a new transmission at 40,000 and now again at 83,000. There is a problem with the transmissions and rather than recall them like Toyota does, they would rather wait for people to bring them home and hope they don't make a fuss about it. On the freeway, the car suddenly pops out of gear. I have replaced too many things to name in that car. I can't sell it because I'm upside down with all the money I've put into it. Honestly, I wouldn't feel right about selling this car to anyone. I will never buy another Volvo. My husband works hard for me to be home with my three little kids and it has been hard to see him have to dump money into this car and still feel his family is not safe. It has been a huge struggle for us. I'm talking thousands of dollars!

The transmission on my 2004 S80 was newly replaced at approximately 80,000 miles. It now how has 151,000 and the same problem has occurred; slipping gears, transmission sticking in neutral from a dead stop then slams into gear. Essentially, I have the same complaints that everybody else with this junk model mentions. Apparently, the same issues have been going on since the late 1990's and Ford continues to put out the same problem offering no relief to their customers. This is the 3rd and last Volvo I've owned. Ford Motor Company will never see another dollar from me!

XC90 is the worst vehicle I have ever owned. Oil is now leaking from somewhere. The dealer says that I need a new engine, at a cost of $11,000. The truck is 5 years old. If anyone wants it, you can have it for free!

I am highly disappointed in the quality of my 2004 Volvo XC90. What happen to "Volvo for Life"? It has given me more problems than I can handle. I will never buy another Volvo again. I have had 2 transmission in 16 months. I am now trying to trade my Volvo in for a car with less headache.

Well, I bought a 2001 used Volvo three and a half years ago. I have only put 20,000 on it. I had to replace the radiator this past summer. At that time, and the 90,000 mile inspection, I told the shop it shudders when it changes gears and could they take a look. Nothing reported back to me. I got the bad news about the transmission at the end of the year. Dealer said it would be $5100 and a transmission shop said $4500. I don't understand how this is not common knowledge among Volvo repair shops so they'd be looking out for it before the entire transmission is dead.

i own two s80 volvos year 2000.both have same problem.stearing rack,abs madual,throtal body, and finaly transmission stuck in OD.can someone help i think volvo should by these junks back.

In 2003 I purchased a new 2004 XC90 from Weaver Volvo. Within the 1 month I was going back to the dealship with problems. It has been like that the whole time. In June 2008, with 107,000 the transmission goes out. I have never towed anything with the car! Because it is a faulty part they did supply the part, but I had to pay for the labor! I didn't think that was right - consumer shouldn't have to pay anything on a faulty.

Well, now it is 18 months later and 33,000 miles and the transmission needs replacing AGAIN! Again, they will not pay for the labor! I refuse to pay this! This is ridiculous! The car has been a complete lemon since day one.

I have a 2005 Volvo S60R AWD Vehicle which is a great car. My complaint is about fairness in dealership service practices. Recently I have discovered a problem with my car heating system. The Driver's side temperature control seems to be functioning normally. However, there is a problem with the driver's side. When the temperature on the driver's side is set to maximum heat, it throws out heat initially and then cycles back to cold air and continues to be cold regardless of where the temperature guage is set.

My car is of course out of warranty, however, I went on the Internet and was able to get a copy of a technical service bulletin # 87-54 dated on November 30th, 2005 which describes the exact problem I was having with the heating system. The recommended correction was recalibration of the climate control module which is strictly a software fix. I purchased my vehicle in February of 2005. So this problem existed during my warranty period and should have been fixed during one of the regular maintenance services on the vehicle.

I called two different dealers. The first dealer I called was Prestige Volvo in East Hanover New Jersey and was told without knowing what the problem was that there would be a $125 charge just to have them look at the vehicle. I tried a second dealer, Volvo of Englewood, who did not tell me about the $125 charge until I actually brought in the vehicle. I did not tell them about the sevice bulletin that I had in my possession and waited for them to tell me what the problem was.

As I guessed, the problem was indeed the recalibration of the temperature control module software and they still wanted $125 up front after I informed them of the technical service bulletin that indicated the problem existed during my warrany period. I complained to the service Manager, Jim, and got nowhere. I also discussed the issue with Volvo's Consumer department in Rockleigh, NJ, with similar results.

I was told by a friend who works in the business to insist on speaking to the Volvo Factory representative who might be more receptive in knowing about unfair dealer practices, however, no one would surrender the contact phone number. $125.00 charge to an out of warranty vehicle for a software only fix that they knew about (see service bulletin #87-54 dated November 30, 2005) while by car was still under warranty.

WOW did I make a mistake or what???? I am a Realtor, and was tired of driving an SUV. I considered the Passat wagon and the XC70 Volvo. Just got it Monday-drove it back from Houston. 1000 miles in....it needs a tranny. Should have bought a Acura.

I bought a used Volvo s80 2004 model seven months ago (April 2009). Just a few days after I bought the car, I could hear a bad noise coming from the front left side of the car which made me worry enough to go and have it checked at a Volvo workshop. That noise happened to be the suspension wishbone (triangle) taht had suffered after only 95,000 miles.

In early September, a relay fuse let me down and that was another bill for the recovery to get me and the car back home.

And just a week ago, I go to work as usual, park the car and get to my work place. When I'd finished work, happy to get home and enjoy my first term holiday break, guess what ? The car wouldn't start. It took me three long hours to get home whereas it normaly takes me just 5 little minutes as I work in the same town as I live in.

I and the recovery man first thought it was the starter motor, a matter of $400 or so. No, it was more serious than what I thought. It was the flying wheel that was completely broken inside. Unbeleivable! Volvo cars are supposed to last not break inside parts after 5 years! By the way, for those who do not know about where the flying wheel is (just like me before this!) it's a heavy metal disc located between the gearbox and the engine block. The starter motor ignition makes it turn and launch the engine for it to start.

I bought my car used, a VOLVO S80 '99. I've had it for about 2 years now. Never encountering extreme life-threatening problems, or defects. Though I have experienced problems with the breaks and transmittion, and I've had a few electrical problems, and countless problems with the battery. And there's a record that shows the previous owners paid hundreds of dollars getting the 100,000 mi check up on the car, signifying there should have been very few issues for me to worry about.

But just recently, yesterday actually (Oct 26, 09 at 9:30 PM) I was simply driving on HWY 33 North (a very, very busy HWY) when my airbags spontaneously activated. The noise and the impact of the airbags was severe, causing blackening of my vision, and damage to my hearing, my ears are still hypersensitive, and ringing. after recovering my vision after seconds, I still could not see past the airbags. Its miraculous I didn't crash. I have minor whiplash and pain in my neck and upper back along with welts from my wrist to my elbow. This was a very lifethreatening defect to have occured that night, and I am truly lucky to be alive. It is a miracle in itself that I made it to the side of the road safely enough to call AAA.

HWY 33 is a smooth, yet windy and very dangerous road, there are a lot of cliffs when you get to the Ojai/Santa Paula area and I can just imagine the fatality that could have occured if the airbags would have activated at the wrong place. I could have found myself at the bottom of a cliff taking my last breaths or needing admittence to intensive care. There are minor physical damages to my vehicle, though my hearing is still impared, and I'm experiencing pain in my upper back and neck area, minor whiplash, and a severe welt on my left arm from my wrist to my elbow.

We have a fleet of volvo trucks. So far you service has been dissapointing. We send the truck for service where they FORGOT TO PUT OIL IN THE GEARBOX, they refused to put in a new one after it ceased. then they towed in the truck, broke of the scoop of the truck plus the lights were broken,the logo of the truck is missing, how that happened no one knows.

We are thinking of taking legal action since our trucks are in peak condition. This is not the first time Volvo did us in, but it surely will be the last. We will rather invest is Mercedes benz since their service has always been up to standard. We are going to sue Volvo for the amount lost while truck is indisposed, and we are losing money because of it. Extreme amount of money lost, as well as trust in Volvo's abbility to keep the customer happy.

I purchased a new Volvo XC 90 in October 2006. To date, this vehicle has been returned to the dealer in excess of 15 times with various complaints, amongst others, heavy fuel consumption; park assist sensors working intermittendly; bad window noise; rattling; speed cruise picking up to 25km when going downhill; excessive tyre wear. Some of the issues have yet to be fixed. The latest being the tyre wear. The vehicle only has 55 000km, but the front tyres have been replaced twice. That's 3 sets of tyres at 55 000km

Bought 2002 volvo xc70 awd in 2006 with warranty 2yr/24000 mi. while under warranty had many problems-all were covered except we reported that trans was "bucking"when put in gear. Dealer checked it out. Said it was "normal" after warranty expired trans started "slipping' and "bucking worse" Volvo said it needed recond trans from factory -1yr. warranty.

We called several trans shops,who all said they could fix it for less. When we told the shops to check out the parts they all said they wouldn"t touch the car "it has a history of problems that haven't been fixed" I wrote volvo inc. in NJ. They said "it' not a Safety issue" so no help from them. I took car into dealer on 9/28 -dealer said it would take 2 days car not ready yet 10/5?

My greatest worry is that when/if car is fixed with 1 yr guarantee and its history I may need to have it fixed each year at $4000/yr. I think volvo should take responsibility for its design flaws and at least warranty the trans for a resonable amount of time. I obviously cant sell the car when people see history of xc70 trans trouble theyll offer $1000-also I paid 18,900 (52000 mi) when I bought it and I financed most of it. Damage is $4000 for a trans with known flaws plus with 1 yr warranty I may have to pay 8-12000 dollars for trans work before its paid off.

my volvo 03 xc90 t6 has many problems, every time it rains water leaks thru diffrent areas so bad that it somtimes looks like i left the window open, lights in my dashboard die out and i cant fix it, fog lights dont work even with new bulbs and fuse,constant recalls,during winter when enough snow or cold enough everything underneath my suv freezes up makes it difficult to drive so i have to constantly chip away ice( sooo stupid) and everything wears out qickly and my extra cover for catylac converter rotted off .... i hate volvo

on friday 18sept at 1045 am i went out to run an errand,and found my car insides completely burned out . the car was totaled by the insurance hartford auto insurance and is in the process of of action by the insurer.the compensation is about 5000 dolars less than i paid for same in july of 08. my wife and i are in our mid seventies and the stress was something we did not need. front seats ,ceiling ,and safty bags burned out , totaled by insurance co. i will probably lose 3000 dollars even with thw insurance who offered21927 and i paind july 08 26752

I drive a 1999 volvo S80 with about 203,000 miles. my mother has had problems with this car from day one. the cloth was coming off the ceiling and from around the wind shield. the abs and check engine light is always on. the sun-roof fell apart while driving. not to mention how the left headlight just fell out and was flying in the wind while i was driving too. all of a sudden the car gets stuck in park on hills and any type of inclines. you have to get out and rock the car very hard for it to come out of gear. im a college student and my campus is nothing but hills and i get stuck all the time. the AC also goes out, it will work for maybe 20mins on low then will go out and you have to wait another 20-30mins before it will work again.

i took it to get checked out and the mechanic said i need a new compressor and it would be about $750! my defrost also doesnt work, it gets so bad i sometimes have to pull over, im terrified as the winter months are approaching.the lighter in the middle console is somehow pushed into the console and there is no getting that out. the rear passenger door also will not open from the outside. you can open it from the inside but not the outside...what kind of mess is that? like everyone else, i also have to frequently get the breaks checked and tires replaced.

i am a young college student and cant afford to pay for all of these things to get fixed...i thought my mom just didnt take care of her car or it was a used piece of crap, but after reading all of these complaints ive realized everybody has the same problems with every model volvo...doesnt that tell you something. recall? improvements in parts? helping people pay for parts or something. i can def agree with everyone else, it is indeed time for a class action suit against volvo. why arent dealers taking care of their consumers? its already hard enoung to find a job, much less keep one if you cant get to work because your always having car problems with your "nice volvo". what happend to lasting forever? i thought this car would atleast get me through my four years of college,lol what a joke, i'll be lucky if it lasts me till the end of the year. i will never buy a volvo and if i see people even looking into one i will tell them to run away fast! my next car will most def be a honda or toyota!

this has made me very sad I guess
Volvo is going the way of most car

companies throw garbage at the public and if they don't like what they get just move onto the next customer. I am so sorry I convienced my family members to buy volvo's they are not what they use to be just another over priced piece of junk, not like the past 3 cars I have owned and then try to sell a car with a broken strut which could put my family member in danger and lie about not know it had a problem .I am 61 year old and I drove the car back from the mechanic and I knew it needed a repair maybe you should hire me to road test your used cars obviously the young people you are hireing don't know much about cars maybe they should be selling bicycles

Ordered a new 2010 Volvo XC-90. It arrived and had Continental tires on it. I had been assured by the salesman, J. L, that it was a mistake, that it was supposed to have the Michelins on it. Mr. L even sent me the standard equipment list for the vehicle which lists the Michelins as standard for this vehicle as stated:

XC90 V8 AWD additional standard equipment to base model. Colour coordinated wheel arches. Heated front seats. Sapeli wood steering wheel (colour coordinated). Dcor inlays, Sapeli wood. IAQS Interior Air Quality System. Speed sensitive power steering. Fender extension. Mirror caps in brushed aluminium. Upholstery, soft leather C7xx. Front and rear eyeliner. Rain sensor. Watch dial instrument. Gear shift knob, Sapeli wood. Roof rails, silver Wheels, 18"alloy Situla with 235/60 Michelin A/S tyres (tempa spare wheel)

Long story short, no matter my concerns wants or desires, Volvo and its salesmen hid behind a convenient disclaimer stating they could change anything on the vehicle at their dicretion. I've purchased many new vehicles over the years and have never been treated with such a blatant disregard to customer service. Four new Michelin tires that would have satisfied this customer was simply too much for Volvo to accomodate. Guess it's just easier to just say no; which is what I'll be doing next time I purchase my next new vehicle. No to Volvo.

I own a 2006 XC90 and we did not receive notice of recall 157. Also, I want to complain about the Perilli tires that came on it. They knew these were bad tires, but did not inform the public. On the NHTSA site, someone said they dealt with a dealer in Tallahassee who stated that they had received a memo from Volvo concerning the danger of the tires. I have tried to get Volvo to replace the tires with another brand with little success.

I have a 2005 XC90 V8 AWD which has been in and out of the Volvo repair shop for check engine light, air conditioning smell, tires worn out after two years, brakes replaced TWICE, transmission problems. In 2008 with 41,000 miles I had to have a new transmission put in my Volvo which was covered under the warranty.

Now today at 56,000 miles it is AGAIN at the Volvo repair shop waiting to have another transmission installed. Thankfully I purchased an extended warranty before the original one expired but NOT THRU THE VOLVO COMPANY as they were over priced.

As with all the other Volvo Customers I too am very unhappy with the quality of my XC90. I FEEL I have purchased a Lemon. Something needs to be done ASAP. A transmission should not go out twice in 4 years especially when I am retired and do not do a lot of driving. I am so ready to be included in a class action suit against Volvo.

I have a Volvo V70 1999. I purchased this car used from a small dealership in Stratford, ct. 2 Months after I bought this car it began to jerk, and not accelerate pass 40 on a parkway or 25 on the main roads and a light turned on "ETS". I contacted Volvo after slapping myself for not buying it used. Vovlo then explained to me how much it would cost to get fixed which was 1000 just for parts not labor. I then spoke with my Husband and seen what he thought and we did a little research and discovered the ETM Recall on the internet.

So we called back and Steve at Volvo tells me the car has already been treated for that problem and it will have to be paid for. SO I then suck it up and bring it to a mechanic and ask if there might be something else wrong. The mechanic said no and decided on his own to call Volvo with out knowing I had done this already. Steve then told my mechanic (who of course is a man) that the ETS sensor will and can be repllaced for no charge because the car is not over 200,000 miles and it has not been 10 years since the car was first seen.

Once my mechanic informs me of this change I then bring the car to volvo and when I am there Bill the Manager of the Service department explains to me that This will take a while as they will need the part shipped from Sweden. I explained to him aslong as it get fixed I will wait. Boy was I wrong for saying that. My car was there for 3 MONTHS before I went and picked it up and it still is not fixed according to Bill the piece still has not arrived!

I then ask to speak to a manager and of course he is not in at that time. I stalk the guy by calling every other day to see if he is there. My husband is upset. I then stopped calling two weeks ago. I called today if it was not for my husband I would not have spoken to Joe the District Manager today. Joe then explains to me that Steve was incorrect in telling my mechanic that it would be fixed free of charge and that the software cannot be reloaded on the computer for this model. He is also sure that it is not the ETS that has failed but the fuses might just need to be changed if the light will not go out.

The car has not gotten fixed I was not elligile for Cash for Clunkers cause "Volvo" is fuel efficient and an "outstanding" car the dealer says. I will be junking the car and taking it as a lose.

I bought a 2005 Volvo XC 70 in January of 2009. Bought thinking it was an upgrade from my SAAB that had 188k on it and never had a problem. This car started having electrical problems in March of 2009. Gages flashing for no reason. Then it stopped and I didnt do anything as I wasnt aware of Volvo quirks.

In June of 2009 the windows ramdomly went down when I started the car and the airbag light went on, wipers randomly wiping, so I took it to the dealer for diagnosis. They told me its a bad CEM and would cost appx 2500 to fix. I called Volvo and they are aware of the problem as tech note was issued but they wont do anything about it. Ive had the car almost fixed (still wont pass inspection) to the tune of 1350.00 Still needs a washer motor.

My 1999 Volvo C70 convertible, was having problem with ABS light and stuff going on and off. When I took it to Smythe Volvo, they charged me $160 for inspection, and than they called me to tell me that my car need new ABS module that will cost me $965+tax. They won't adjust inspection charges into this cost. Come on, I am not new to Car service. But anyway, I found out that Volvo is known for its ABS module failure but they won't do anything about it. I am planning to write them in this regard.

The Volvo Penta outdrive on our boat was defective and had to be replaced. To do this the boat was hauled out of the water and put on blocks. It took four weeks to get the authorization to replace the outdrive and get the outdrive here.

In addition to putting our lives in danger and denying us the use of our boat for four weeks, we had to pay the boat yard fee of $1,869.00. The dealer in Juneau told us that Volvo pays for a haul out and yard fees, but when I called Volvo I was told in no uncertain terms that Volvo would not pay for any of that. I don't think it is right to make us pay to replace their defective product.

Not dealt with the business. Volvo "check engine" light keeps coming on. Then it would go out. Car just "died" on the street. Teenage daughter drives it -- 2001 Volvo S60. Purchased it for "safety" but am concerned that it's going to be a money pit. Only has 67,000 mi. I drive a Toyota Sequoia with 140,000 miles on it. Just drove over 700 mi. in 95 deg. heat. No problem at all! Am concerned -- should I sell the Volvo? In this difficult economic times, don't want another car payment!!! What tadoo?

I purchased a brand new 2007 Volvo S40 from an military overseas dealership in Seoul, Korea in 2007. The vehicle is still under warranty and Volvo is refusing to replace defective parts. Namely the drivers front Rim is a defective rim that was placed on this vehicle at the point of manufacturing. The customer rep conferred with her region manager and they are saying exactly what I am saying which is the rim has been painted to cover up its obvious defect and now Volvo is refusing to own up to its responsibility or more so has committed fraud in placing used parts on a new car.

I bought my S40 in 11/07 and 6/2/09 the car made a horrible noise on the highway. I had it towed to the dealer who told me that the #2 cylinder had gone bad and I was over my 50,000 mile warranty by 4,000 miles. A year in a half old car should not need a new engine after a year in a half and I cant locate every receipt for oil changes but I find the last one and now in order to get my car back I will have to give them $8,400 for a new engine. I have an Altima with 200,000 miles and never had a problem with it at all. What does this say for that Dealership and the craftsmanship of Volvo???? Seriously if I had known that after 50,000 miles I would have to put in a new engine I would never had bought the car.

1. The transmission on my 2004 volvo-xc90 has always given me trouble, it doesn't engage trough gear as quickly as it should. On May 25th 2009, the transmission completely went out leaving me in the middle of the intersection with cars behind me traveling 35 miles and almost caused an accident.

2. The transmission has never operated properly since I purchased the car in April of 2009.

3. I do not have an extended warranty and so the car waiting now for repair.

The shop and every other one I called knew exactly what the problem was.
They said that the transmission in this model and year was a faulty GM transmission and have seen many in for this type of service.
I did some research on the internet and found that many owners have experienced the same problem, the exact problem.

I bought my car with 135,000 miles on it and some of the complaints I found on the internet reported were as low as 20,000 miles.

I bought it from Acura in Santa Clara, I contacted them more than four times about this matter and they wont do anything to help.
The "transmission service urgent" light came on. Took the car to the mechanic and they said I need a new transmission. There seems to be a large number of these same complaints for this same car from volvo.

There is a serious problem with this car and I'm writing you for consumer protection. We only had the car three weeks, and only drove it two weeks.

I fell in love last year with my 2000 S80 turbo and traded in my faithful Honda Prelude, which had 222,000 miles on it. With the money I have spent on repairs for this Volvo I could have bought a new engine for my Honda and kept going! Everything on the Volvo started falling apart. I admit it was a used car but it ran great when I bought it. The next day after I bought it the headlight was flying in the wind because the latch that held it in broke!

Over the last year I have had the gas pedal issue that fortuantely was fixed by the dealership, the motor mount broke, the tie rods broke, the window rolls down then sticks 2 inches down, the door to the gas tank sticks shut (I can't unlock it) or it flies in the breeze, the cigarette lighter broke and is now inside the console,the plates that hold the shocks were completely shot and had to be replaced.

There is still an aweful noise coming from under my car when I go over small bumps in the road, it sounds like I have rocks in it. The transmission shuddered at takeoff one day and now feels like it shifts hard into 2nd gear, the cd player was broken when I bought it. I believe it is now time to replace the brakes on it again, they were replaced when I bought it. Right now it still seems to want to cut out yet the dealership says there is nothing wrong. I have put close to $2000 into this car and I don't feel safe driving the safest car on the road!

It only had like 65,000 miles on it when I bought it and now has 81,000, my Honda was just getting warmed up at this point not failing the race already. I bought my Honda at 93,000 miles and it ran beautifully. I thought the Volvo should last me through nursing school and that was why I bought it. I am a careful driver, I don't hotrod or treat it bad it should last better than this.

I am part of the unlucky who own a 2003 Volvo XC90 T6 AWD SUV that has had transmission failure. It is in the repair shop & can only wait to hear the words "you need a new transmission" The car only has 70K miles.

Why hasnt Volvo been sued over this. It appears that it could be between $4-5k to repalce the transmission. I am only on day one without my car. DOnt know how long or how much exactly just yet. But I know its going to hurt financially.

Bought volvo v70 xc. Started burning oil 91qt every 500 miles) at 100K, door panels fell off both front doors, all interior panels are delaminating, the AWD broke, now only FWD, check engine is constantly, etc.

Worst car I've ever owned. Never had this problem with Toyota.

I purchased a CERTIFIED PRE-OWNED 2004 V70 with 43k miles plus the Total Care Extened Warranty in May 2008. A year later I heard a loud pop and immediately took the vehicle to the ONLY Volvo Center located in San Antonio. After the inspection by the service tech, I was informed that the stereo shorted out due to money in the cd player and that since the money was placed in the stereo by someone (insinuating me)the replacement of stereo would not be covered. I would be responsible for the cost of $700 to replace the stereo. I was completely taken by surprise of their finding and became very upset at their response.

Of course I expressed by disappointment and my anger at the insinuation. I refuse to pay this amount. I am not responsible for someone else's carelessness and would not do such an idiotic act as to put money into the stereo. The Service Manager also tried to say that I had, maybe by accident, dropped money into the cd play while changing the cd's since I had some change in the cd compartment under the armrest.

According to the CAR FACTS I pulled last year, 1 Owner leased car sold at auction. Common sense says that's when it happened. Who's to say that this did not happen while on the lot, or who's to say that they are just saying there was money in the stereo, I did not see it, and if they show me now, it's just too late. If they don't believe me, why should I believe them. I had always wanted a Volvo, but now I regret it. Frustrated and disappointed.

I happily sold my Volvo S40 Model 2000 yesterday at 115,000 kilometers. I serviced it regularly at the Volvo dealerships in Dammam, Saudi Arabia (where I bought it for $19,000) and in Manama, Bahrain, where I worked later. This car, its parent company and its dealerships have been bad from day one. The brake pads and radio antenna had to be changed regularly. The maintenance and parts were incredibly expensive: $140 for a replacement electronic key; $130 for 5 liters of oil; $250 to fix the elbow rest. They could not fix the wheel suspensions which broke down regularly. They set the cooling mechanisms for the cold weather in Sweden rather than the hot weather in Saudi Arabia, causing the engine to overheat. It comes out of service rattling all over. Family members have sold two Volvo Turbos, and a Volvo S60 never to buy another Volvo. Volvo has terrible resale values: I sold my car for $1,100, the value of its last service! Its Japan and Korea for me!

I bought a 2003 boat with Volvo Penta engines(2). Both engines had to be replaced after 1800 hrs and were under warranty. Volvo admitted they were bad after examining them rather quickly.The replacement engines which I now believe were the same problem engine have both Blown within 20 hrs of each other. Volvo refuses to consider any help because they are out of warrenty. They have put in 4 engines and all 4 have blown. It appears that the customer is not at fault but the engines have a serious problem. I need some help and don"t know what to do.

I bought a 2003 boat with Volvo Penta engines(2). Both engines had to be replaced after 1800 hrs and were under warranty. Volvo admitted they were bad after examining them rather quickly.The replacement engines which I now believe were the same problem engine have both Blown within 20 hrs of each other. Volvo refuses to consider any help because they are out of warrenty. They have put in 4 engines and all 4 have blown. It appears that the customer is not at fault but the engines have a serious problem. I need some help and don"t know what to do.

Was not told there would be a charge to check out the cooling system on a 2005 Volvo XC90-$137. The car has a factory (not extended) waranty of 70,000 miles/7 yrs. Volvo charges to check to cooling system. I would have declined since there was a very minor, occasional smell of anti-freeze in the cabin. The interior center console cover is broken, but I found out interior trim is not covered under warranty either-$120 for the part, $200 to put it in-pure robbery. I am done with Volvo. This is just one of many "surprise" charges I am always dealing with at Volvo. The service light on the dashboard should simply be $ dollar signs, because when they light up that's when you need to bring the car into Volvo and be served and exorbitant bill.

First and foremost, we were leasing a Volvo S40. When the lease expired, we decided to continue to go with Volvo on a purchase of a new vehicle in 2005. I am still hounded by collection agencies that want me to pay transitional usage fees. The original car was leased directly from Volvo. The loan for the purchase of the XC90 is through Chase bank (which they found for me). Since I did not finance the purchase through Volvo, they are holding me responsible to pay the fees. Again, I was not told this at time of purchase.

At approximately 80,000Km the Transmission on my 1999 Volvo S80 started to slip then message center in car showed'Transmission Service Urgent' Contacted Volvo Canada about assistig me with the $5,000.00+ cost to repair the transmission.A supervisor from Customer Relations got back to me saying 'We have reviewed your file for any recalls, service campaigns or extended warranties that may provide reimbursement for the transmission replacement and found none outstanding. For this reason, we are cannot meet your request for assistance' Volvo does not seem to think they should be responsible for defective transmissions in their 1999 S80 vehicles.

I am a long time Volvo owner and must say after this experience, I will no longer be buying another Volvo and will be looking at one of the Japanese luxury brands in the near future. No wonder the Japanese brands are doing well and continue to garner increased sales in the marketplace. Pity, I really did like the Volvo and its perceived safety record but what's the point if they won't take responsibility for their obviously defective transmissions.

They have lost me as a loyal customer and I can see their demise in the future especially in the current economic turmoil and their failure to fix what they know has been a problem. Customer satisfaction is what will drive our future economies and those companies that are complacent will go the way of the dinosaur.

I will eventually have to park the car as I do not have $5,000.00 to put in a car that is not worth more that $5,000.00 The financial hardship this will bring to me and my family at this time is obvious.


I purchased a pre-owned Cross County VC70 Volvo 2001 in 2003, as soon as the extended warranty ran out the car has cost me a fortune for repairs. I have had a transmission replaced, catalytic converter, new wires (twice) because of electrical problems, windows going up and down with it's cold, and now a jerking when you accelerate. I have had tune-ups, new air filters and I am still having the jerking problem and my check engine light coming on. There seems to be a universal problem with volvo's check engine light coming on. I have other friends and family members with Volvo's and we all have the same complaint.

What's going on, this is my third volvo and never have I had so many problems. I have always looked at this vehicle as being safe and a great value, but now I don't know.

Whenever you take the car to the dealer they come up with another problem, but it doesn't resolve the issue that you brought the car to them for.

Please help.

Manufacturer should be responsible for any problems that their trained technician cannot resolve, but the customer is paying for and was told the repairs they made should resolve the issue, and your back in a month or two with the same problem.

I purchased a pre-owned Cross County VC70 Volvo 2001 in 2003, as soon as the extended warranty ran out the car has cost me a fortune for repairs. I have had a transmission replaced, catalytic converted, new wires (twice) because of electrical problems, windows going up and down with it's cold, and now a jerking when you accelerate. I have had tune-ups, new air filters and I am still having the jerking problem and my check engine light coming on. There seem to be a universal problem with volvo's check engine light coming on. I have other friends and family members with Volvo's and we all have the same complaint.

What's going on, this is my third volvo an never have I had so many problems. I have alway looked at this vehicle as being safe and a great value, but now I don't know.

Whenever you take the car to the dealer they come up with another problem, but it doesn't resolve the issue that you brought the car to them for.

Please help.

I purchased a used Volvo xc90 in 2007. We bought it because it was suppose to be safe and because we have always heard that a Volvo would last forever. Well I know why they will last forever--because you have to replace everything in the world on them more than once. We have spent thousands of dollars fixing constant problems on our Volvo.

Of course we have an extended warranty thru Eagle (which is another story) and they haven't been very helpful. Tires every 20,000 miles, brakes 2 times already, gear shift, hose leaks, and now a 2100.00 on a angle gear. This is ridiculous and I have emailed Volvo and of course gotten no response. Save yourselves money and don't buy a Volvo.

We have paid out thousands of dollars on this car and with the new problem just don't have the money to fix it so guess we will be making payments on a car that doesn't work.

January 2008 I traded my 02 Volvo XC70 for an 08 Volvo XC70. The 02 model had treated me very well but was getting a little long in the tooth. I travel so the security of a warranty is important. I hope to never have to use it though. It is just over 13 months of ownership of this new Volvo and it has been back to the service center 12 times outside of normal service. Failures include seatbelt and sensors, tailgate load module, sensors and motor, doorlock module, power steering module and a clunking rear hatch. Needless to say it has me peeved.

The service center has treated me fine but Volvo Canada was anything but customer service oriented when I requested a buyback or trade. At a time in history when auto makers are having the most difficult time to survive, they are treating customers like crap. I'm am seeking adjudication in my case and hoping it will be successful and result in a full buyback of my car. The unfortunate thing for me is I really like this model of car. It fits my life style perfectly and the ergonomics accommodate my neck injury. Auto makers should not be allowed to treat customers this way and I look forward to the day when we have laws and regulations that protect us from these corporations.

When I purchased a used car I asked for the second smart key. They said that they would obtain it from the previous owner. They told me that they had called him and that he stated that he had it. On each subsequent contact (5), I was told that the previous owner did have the key and I would get it. Now I am told no and they are ignoring calls and e-mails asking for a resolution. I am told that Kevin no longer works there. I have sent a complaint to the local BBB and they have also ignored it.

The smart key for this Mazda is $350.00 plus $160.00 for programming.

in 2005, i totalled my 1998 ml 320 doing 120 --- yes -- my fault. i got my $13,000 insurance money, and put it towards a new car. a 2005 volvo s40 2.4i. i originally wanted the 2005 volvo s40 AWD t5 6 speed. but it was 10k more. so ok. the first day out on the highway going home, my check engine light goes on. (2 miles away) i call up the sales guy while driving, and make an appointment the next week. the fuse for the ciggarette lighters were out, and couldnt charge my phone. battery died 4 times in a week.

when i set my appointment up, the loser volvo dealers said i must've tried to plug something with very high voltage and blew the fuse --- (retards) they said i also must've been blastin music with the engine off... (idiots) check engine light they said i must've tried to do aftermarket motor work that voids the warrenty. so after arguing with them for literally 2 hours. going back forth from talking to him, and him going to the back door saying let me see what my manager gotta say ((((like anyone cares about volvo's that much. hes not important at all staying in his office all day like hes the president))) the car always burns out on curves.

even with the spin control on/off its still the same (makes no difference). the car has excellent handling at 135-140 believe it or not. but the slower you go, the more unstable it is. alot of indicators on the dash came on from 2005 - to today 2/23/09. recently, the tranny doesnt go along with the engine. the engine over rev's and then the tranny kicks in. and whenever this happens, the gas just drops.

the car has a very low front end, and the oil pan has hit many things other honda's avoid. -- honda at least has clearance over volvo's. the speakers were always raspy and vibrate for no reason. the trunk is very large, but no clearance to put anything in. the back seats are type confortable but have no leg space. the radio barely play's CD's (plays burned CD's better than actual bought CD's). right rear tire always go flat for no reason. brake pedal always vibrates. a crackhead broke into the rear passenger side window 3 times in 1 month. all 3 times, i brought to the dealer, and they always made jokes and were very rude.

all 3 times they charged so much money, and they did stuff to the car that didnt need to be done, and charged me for it. for example - re-buffing the door, detailing the guy's blood who broke in (thanks for the sanitizing but let me know before you do it (it was $299) putting in new rubber also, rear brakes always shed rust or metal or w/e it is, and the rims are always dusty and muddy because of it.

Bought 2003 Volvo XC 90 T6 new. Transmission replaced at 15,000 miles and again at 70,000 miles. Volvo used reconditioned transmissions. Now having problems with starting engine on cold days and other code readouts. Too bad, since we have had 6 Volvos since the 1970s.

I purchased a 2007 S40 Volvo in Jan 08 and today I heard what sounded like a gunshot while I was driving. It came from the front passenger side. Ever since then I have a very foul smell in my car. What could it be? Did the airbag burst?

Have to let the car air out. It is overwhelming and can't stand to stay in the car.

Took our 2001 Volvo V70 XC to a Volvo dealership and they told us a software update was needed. The next day, we came back to have it performed, and they said it didn't need one. Shifting gears was rough now and then, and it would kick. Eventually, it kicked hard and the check engine light came on. As a side note, anytime one of the wires for a sensor is disconnected and then reconnected, the computer will not correct itself and requires the alarm to be disabled/reset. The only ones who can do this are Volvo dealerships or Volvo specialty shops that pay the $10K per year premium for the stupid software to interface with the computer. The whole thing is a racket and completely anti-consumer. Volvo/Ford should be sued into oblivion.

Wanting $4,000 to fix the transmission. Appraised value of the vehicle is now $2,500, with $13,000 still on the loan.

I have Volvo Penta SX out drive on my boat which was purchased new in 2006. Since the day I accepted delivery, this engine and outdrive has had problems with Galvanic Corrosion. I have had my boat serviced may times and filed initial complaint when the out drive was still under factory warranty, and nothing has been don yet to fix problem. Now 2 years later my out drive has corrodedd so bad the metal is very unstable and boat can not be put on the water. There are cracks in the metal from the corrosive pressures on the metal.

The corrosion has spresd to all externally mounted components and mount frame. The paint is completely exfoliated and the metal is severely pitted. It is as Volvo did not even treat or prime these out drives before installing them

2002 Volvo V70 totalled at 101,000 miles. Only complaint is multiple bulb failures and drivers door handle breaking off. Almost forgot, frequently will not start. No juice going to the starter at all. Fix-tap the starter with a hammer or other object and it fixed it every time. 1995 Volvo 850 GLT wagon 240,000 miles. Replaced the starter and left rear shock mount twice. Must use only Volvo plugs when tuning up on either car. Bosch platinums will not work. Tip- NEVER TAKE YOUR CAR TOO THE VOLVO DEALER FOR REPAIRS. Check brake pads every 25,000 miles and have the tires rotated as required. Dont forget to change the belt and do not buy a used one without proof that it has been maintained. Personally, I love the cars but I have met many people that do not.

I decided to buy a Volvo as a car that I could drive for a long time. I was tired of always having to have the latest model status car. I wanted a nice car that was built solid and was safe. What a laugh! My 2001 Volvo C70 has the same problems as others have mentioned. The hesitation in acceleration is the most annoying and dangerous problem. It does this several times in a 20 minute commute. I worry that it is going to get me killed in an intersection some day. I have NO car knowledge, but even to me it seems to be a transmission problem.

I took it to my local Volvo dealer who ran diagnostics on it and said they could find no problem. Another problem is the screeching of the wheels when I turn the wheel to a certain degree. Like one person said, U-turns are out of the question (it sounds like the car is going to come apart.) I hate parking in my company parking garage because of the noise the wheels make while trying to park. I had this checked out too and the garage greased them and it stopped for awhile, but eventually started up again.

Recently, I'm having problems with the driver side seat adjustments. God help me if someone slides the seat all the way back because sometimes it won't go forward again, and I have to sit on the edge of the seat while my feet barely reach the pedals. After reading these other complaints, I feel certain the motor is going bad. I don't think I would ever buy a Volvo again, especially since they are obviously aware of these problems and don't give a damn. A friend of mine bought a used Saab at the same time as I bought my Volvo, for the same amount of money, and she has not had a single problem with her car. My mother has a similarly priced BMW and has never had any problems, while I have nothing but problems. I trusted Volvo and the advertising and hype of being for life. My advice is: DO NOT BUY A VOLVO!

I bought a used Volvo XC90 T6 AWD in 2003 with around 36,000 miles. I have had several problems with it, which are reported on here and 2 days ago had to put it in the shop and was just told that it needs a new transmission. It has had ongoing electrical problems which they can't seem to fix, went through brake pads, the CD broke and had to be replaced (they kept my 6 CDs stuck inside), the radio volume keeps going up and down all by itself, I've replace the headlight bulbs in both headlights 2x now, the motor mounts were broken and had to be replaced (in October).

Volvo knows about the problems with these cars because they track their service records. If that is the case why are they not doing recalls on these vehicles and or paying for the repairs on the known problems. I'm with you all I think that we should file a Class Action Lawsuit and get our money for at least the transmissions, plus money for time off work to be out of a car.

I've been late for work, been without my car on numerous occaisions, spend my hard earned money on the repairs (Well over $1000 a year since I've owned it) and now the cost of a transmission.

I own an XC90 Volvo 2004. Problem - I have had 2 transmissions (yes, shavings in the tranny pan both times), on my third set of tires, countless brake pad changes (this, apparently, is to be expected as it is an SUV using regular car brake pads. While the regular changes are not a big deal - it's still more frequent then I would expect), anti-skid malfunction, and TODAY Check engine light went on which is apparently a software malfunction.

2 transmissions(~$3K out of pocket, as one was covered under warranty and partial coverage for the second transmission), antiskid ($500), tires ($2K), Check engine ($200). And just the pain of taking it in and out of the shop.

I bought a 2008 Volvo C70 and within six months the tires were down to the wear bars. It wouldn't even pass an inspection if needed. The service mgr said Volvo is aware of the wear issue. So why do they continue to sell Pirelli tires and not disclose the wear issue with their valued customers? They told to me take it up with Pirelli.

That is totally unexeptable. I am a mother of four grown children and granma to four grandchildren. I am not a bad driver, I am not a complainer. There is no excuse for this kind of tire wear. My husband and I have owned and operated an automotive shop for over twenty years, we sell tires. I would not imagine telling a customer to take it up with the manufacturer after just six months of wear. What kind of customer service is that! [They] sell a 40k car and you can't do better that that. I will not let this go.

I think it's better left to my attorney.


2001 Volvo S 80. Impeccably maintained at the dealer, all scheduled maintenance. Right before it turned 100K, the GM transmission failed. Dealer wants $ 4500, top rebuild shops $ 3,000.

This is our second and last Volvo. They used to make good cars. My reward for being attentive is a garage full of junk. Will drive to the salvage yard next week.


this is to let you know that i will never buy another volvo because of repair costs that i have encountered in the past 6 months on our xc90. this is our 5th volvol but the first we bought new in feb 2003. it only has 75k on it and we have spent almost 1900.00 in repairs on both rear wheels because of malfunctions of calipers etc that thenfouled up other things. this is rediculous! each of our previous 4 volvos were bout used begining in 1986 with about 20k on each and were driven in excess ot 150k each without having to put the kind of money into repairs that we have had to with the xc90.

Our 2005 Volvo V70 exploded into flames after routine service by the dealer. On 11/19/2008, my wife took our 2005 Volvo V70 wagon with 47,586 miles to Volvo of Charlotte for scheduled maintenance (oil change, air filter, fluids). All prior maintenance/repairs were performed by Volvo dealer technicians. She drove the car home & left it in the garage during Thanksgiving holiday. On the way home from dropping off relatives at the airport around 7pm on 11/29/2008, the car burst into flames as she approached the intersection of Billy Graham Parkway and South Tryon, near I-77. The fire engulfed the engine compartment. My wife was able to stop the car and get my 2 small children (ages 4yr & 6yr) from their car seats, escaping the burning car unharmed (luckily). She dialed 911 immediately after escaping the vehicle, and the fire dept responded in under 3min. The car was a total loss.

Separate investigators from Volvo and Allstate were unable to determine an exact source of fire due to the extent of the damage. The Allstate investigator indicated the most likely ignition source was power steering fluid leaking from either 1) overfilled reservoir or 2) reservoir cap insufficiently tightened.

We notified Volvo of Charlotte of the incident the next business day after speaking with insurance representatives (12/02/2008). We were immediately referred to Volvo Int'l by service manager (Monty H.). The dealer sales representative (Gary S.) my wife spoke with a few days later was unwilling to help locate a replacement vehicle. He attempted to 'upsell' her to a newer car at full retail price, despite requests to find a similar year & model for a similar price. Our request to speak with the sales manager went unanswered. The sales manager never returned my calls, even after I spoke with Mr. S. and asked him to have his sales manager call me. We replaced our car with a near identical model (a used 2007 V70 with near identical options) from University Volvo after an exhaustive, independent search.

We were finally notified 1/14/09, over 45 days after the incident, by Volvo Int'l that they believed the manufacturer was not at fault, contrary to the opinion of the third party investigator hired by Allstate. I next spoke to the service manager at Volvo of Charlotte (Perry S.) who said based on results of Volvo's investigation, they believed the fire was not the result of service performed. I have filed a complaint with the Better Business Bureau.

My initial suspicion was an inadvertent error by technician while service was being performed caused an ignition in engine compartment. Given the speed with which fire spread and the extent of damage, leaking of a combustible fluid onto the hot engine seems most likely. However, after review other complaints on ConsumerAffaris.org website, it appears that mine is not the first Volvo to suddenly catch fire after service.

The insinuation by Volvo of mere 'coincidence' that fire erupted after service was performed is utterly ridiculous. I've told my story to other mechanics and car dealers, and their response is universal: even if the exact cause of the fire cannot be determined (and it often can't when the damage is extensive), the most probable source is pretty obvious.

Our 2004 XC90 (with 48K miles but 63 months from purchase date) had Transmission Service Urgent msg. and Check Engine Light staying On. Dealer from whom we bought the SUV claimed that the Tranny (metal shavings in fluid), Radiator need to be replaced. Regular rate is $6800; as there seem to be many issues with this Tranny (not enough to warrant even a campaign much less a recall), apparently Regional Mgr. is willing to assist in the repair. What are recent experiences for similar models, mileage ,age etc.

I was at a car wash, and my sunroof just exploded! Volvo and the carwash operator were both made aware of this issue, but no one warned me. I am now left to foot the bill. Also, several things were ruined, including, but not limited to my windshield.

My windshield, I have scratches all over me, my cd's, my car, my sunroof, and so on...

Volvo advertises that its certified pre-owned cars undergo a 130 point inspection and are up to date in all maintenance. However, they do not regulate this with any dealers. Therefore, we bought a CPO Volvo and soon learned that the maintenance was not up to date. We had to spend $1,050 after 4 months on the 30,000 mile inspection when we bought the car at 31,000. Volvo can not do anything about this since all dealerships are privately owned. Beware of their CPO program. You still don't know what you are getting.

We spent $1,050 on maintenance that was supposed to be performed before we bought the car. We also have true idea of what condition the car is really in.

I have 2001 S80 w/ 116K and I am continuijg not receive an intermittent Check Engine light. The dealer is not able to determine the cause, but one of the cylinders #3 appears not to be functioning properly. Today, the battery was dead. After replacing the battery, it is still not able to keep a charge. Something continues to drain the power from the battery. It appears to be some type of electrical problem.

Bought the first model XC90 AWD T6 in 2003. Numerous issues but spaced outside of lemon law. Primary issue is drive train which has caused me to replace the transmission; both turbos; radiator; u-bolts and the problems keep occurring. I believe that if Volvo had caught the problems when I first complained they could have been corrected properly and within the warranty phase. Is Volvo aware of drive train issues that they have covered up?

Over $10,000 in mechanical repairs for a vehicle that is just driven on the freeway.

We bought a used Volvo XC90 & was told that if we had an automatic starter installed it would void our warranty. The guy who we have purchased auto starters from in the past said he has installed about 6 in Volvo XC90s & that the dealers lie - it does not void the warranty. I am just looking for some advice on this as we would really like to get an auto starter in this vehicle but we do not want to void our warranty. Please advise! Thank you!

2004 Volvo XC70. Transmission slow to go into gear (slipping). Took it to the Carmax dealership and they jobbed it out to a local transmission shop that visualized burned fluid and had the transmission slip a few times in 3 days. The representative of Motor Warranty Services of NA came to inspect for warranty coverage and denied the claim, disregarding the mechanic information and obvious burned oil. I am currently appealing through CA dept of Insurance. It is painfully obvious that these transmissions have an issue. I traded in a 2002 Volvo XC70 with transmission problems hoping that in 2 years they would have corrected the situation.

We purchased a 2000 Volvo v70XC in 2006 when it had 42,000 miles on it. We've had all the regular maintenance done on it and it has now been into the shop for repairs 11 times in the past 27 months. It only has 80K miles on it. Mainly electrical problems such as the oxygen sensor, ABS control module, leaking cam cover, throttle body and intake manifold gasket, igniton coils and now the drive shaft.

We've owned a total of 5 volvos over the past 34 years and this one is by far the worst one we've owned. All our other volvos went well over 150K withour any major repairs. This one has been a money pit, is very unreliable and expesive to repair. It's too bad because it is a very comfortable ride.

Over $5,000 in repairs over 27 months. That's above all the regular maintenance

in Nov 2008 we purchased a 2000 v70 xc with 50,000 miles on it.we thought with such low miles we would have little problems. boy were we wrong! 1000 miles later the speedometer quit,500 miles later the transmission wont shift out of first gear.we took the car in to Volvo to get checked.$105.00 to check the transmission another $105.00to check the speedometer.$210.00 later we find out what a Volvo with only 50,000 miles on it are worth, absolutely nothing.

here is the list of things wrong. Transmission (internal failure/fault codes) $4795.00 ABS Control Unit (internal failure) $1160.00 Transmission dipstick (broken) $9.95 Bevel gear (leaking) $400.00 Front driveline universal joint (loose/worn) $650.00 Front inner tie rod ends(worn)$580.00 Catalytic Converter (internal fault code) $1550.00 Heater Core (leaking) $705.00 Gear Shift light bulbs $120.00 Liftgate lock assembly $315.00 Driver side tweeter $210.00 each Information switch, would need further diagnosis $105.00

2004 XC AWD transmission failure. 90,000 miles highway commuting; meticulously maintained. Told cost to repair approx. $2400. Deciding what to do.

I own a 2004 Volvo V70 with 88K miles. Regularly maintained. This past week I started to notice that the transmission was slipping between 3rd and 4th gear. I took it to the Volvo mechanic who informs me that the transmission needs to be replaced at a cost of #3500.00. After doing a little research it became obvious that this is not an isolated incident. Many are have the exact same problem with fewer miles than my car. My disbelief is only surpassed by my disgust in a manufacturer that seems to ignore the problem. This is not the first major problem that I've had but for a transmission to go in such a short time is hardly acceptable. I look forward to the day when I no longer have to deal with Volvos or their endless problems.

$3500.00 plus in repair bills

I bought a used 2003 c70 volvo 6 month ago and already had to replace the transmisson it only has 59000 miles in the care.

this is costing me 3700.00 dollar when the enconomy is in shambles, and car dealers manufactors are crying help. What about helpping the consumer.

I purchased a 2003 Volvo V40 as a "certified" Pre-Owned vehicle from Robert Motors Volvo dealership with 57,000 kms on it. This vehicle had issues immediately after 2 weeks of ownership and the CVVT module needed replacement. I should also add that I needed to take the car in 3 times: once for diagnosis, twice for repair as they ordered the wrong part. I mentioned a shifting problem where the car gets stuck in 2nd, revs to 3000rpm and lunges into 3rd gear as well as suspension noise to the original dealership. They did not even look at the car but felt confident telling me there was nothing wrong and "that's just how they drive". I decided to take the vehicle to Unionville Volvo due to unsatisfactory treatment from Robert Motors.

After cleaning the solonoid, replacing the transmission module and installing a "black box" to monitor shifting, I was told there was nothing wrong with the car and that is "how they drive". They did, however, find a broken coil spring that confirmed there was indeed something wrong with the suspension. The problem of 2nd-3rd gear sticking/lunging persisted and the warranty now expired. The engine light came on again, so I returned to Unionville Volvo. I was told the engine oil needed to be flushed 3 times, the oil pan removed, cleaned and all gaskets replaced to the tune of $1000. I was warned this could possibly not fix the problem and they may have to replace the CVVT module AGAIN. The rear control arms & bushings were completely rusted out and needed replacement. I should also add that the headlight wiper motors were seized as well.

All this on a "certified" off-lease vehicle straight from Volvo with low kilometers that I've only had for a year and a half. I decided to file a complaint with Customer Relations. The rep, Douglas was rude, curt and unhelpful. I was advised that Unionville Volvo already discounted my labour to flush the engine by $100 and that should be sufficient compensation. He did not address the shifting problem at all. I drove the car for another week and decided it was best to cut my losses, rather than further repair a car with lurking transmission issues. I'm now the proud owner of a brand new BMW 323i, which drives like it's on rails and shifts effortlessly from 2nd to 3rd. I am continually impressed with the level of professionalism and service at their dealership. I'm sorry to say that after my Volvo experience, it will certainly be my first and last.

I was a Volvo patriot until I bought Volvo V40, 2003. Since that time I have become a Volvo hostage. The car was a subject of three repairs by warranty including one when I stuck in the road and the car was towed to an auto repair shop. After the warranty the owning of the car has turned into financial disaster. I tried several Volvo dealers for the purpose of repair and find all of them ignorant and dishonest. I can do maintenance and some repair by myself, but the car is purposely design excluding or hinder repair by the owner.

Now my car is 6 yeas old with 73000 miles on odometer and it has serious transmission problem. The repair costs so much that I cannot afford to pay for it. Even though it still drives, if the problem is not fixed within a week or two Ill unavoidably stick in the road and it would cost me even more. What a big mistake I made when I got into this Volvo bondage!

I own a 2000, Volvo S-80, unable to shift the car out of park. As a result of the ball at the end of the gear shift falling into the transmission, siezing the gears, I am now in need of a transmission. Truly this is another defect that Volvo should recall...due to the large volume of complaints.

Now I have to argue with my extended warranty company Great Lakes Warranty Corp, since they would rather open the transmission to make a diagnosis. It appears that they do not wish to cover any of the cost, although this part is covered. We would be better served if they would spend more time on either repairing or replacing the part.

nothing rusty replaced the parts and now they are malfunctioning again. I have had my car in volvo service so many times i have lost count. i would never buy a volvo again or tell anyone to do so because my car is a piece of junk. I have had fords that have given me better service.

I have taken care of this car and it keeps breaking down all the time it has drained my pocket book on the 50.00 copay. I am fed up and sick of this farce. The service i get at lisle volvo is below par that i am embarressed for your product. I am ashamed for you. what a lie.

loss of wages loss of respect for your car and company. I would never buy a volvo again.

Another 2004 XC90 T6 awd with a complete transmission failure at 54,000 miles. Volvo not only will not pay for any repair, their solution is to put the same transmission in the vehicle at ~ $6,000 which will need to be replaced in another 40,000-60,000 miles.

down to 1 car until reasonable alternative and recourse found. rental car fees where family seperate travel needed and paid $28,500 for the vehicle which the local volvo dealer and an independant import specialty garage said was meticulously maintained and was just a baby at 30,000 miles.

my 2004 volvo xc90 just had a new transmission after 49,000 mile! This is crazy.

I have a 2005 Volvo S40. On Saturday, November 1, 2008, I was driving it on the interstate when I noticed that the heater was not working. After I noticed the heater not working, the car would not accelerate and then all of the instrument panel lights came on. I pulled over to the side of the interstate and the car started to smoke. It was towed to the dealership and I was told that I needed a new engine. I asked why there were no indicator lights that came on prior to the car dying and the service tech told me that the lights don't always come on.

They want to charge me $11k to fix the car when there was nothing I could do to prevent the problem because no lights came on. My extended warranty expired 11 miles ago and they will not pay for it because of that. I am stuck with a car that needs $11k in repairs and is only worth about $13k.

$11k for a new engine that I absolutely cannot afford.

Three weeks ago we were driving on a busy highway when the engine on my 2005 Volvo S40 stopped. We were lucky enough not to have been hit. Others may not be so lucky, which is why I'd like to share this story.

Let me first say, that I love this car. I love the way it looks, drives, and it's cost-effective on gas and up until now, I had all intentions of purchasing this vehicle when the lease was up.

The car was brought to the nearest dealer, who assessed the vehicle and stated that it looked like the timing belt was broken, but they needed to open up the engine to take a better look. This process alone would cost $650-$800, since the car is at 85K miles. Drivetrain warranty on new Volvo's is only 50K. We decided to have it towed to our normal Volvo service dealer since we were more familiar with them. Both Volvo Service dealers stated that they had never seen such damage on a newer S40, and were very surprised at this. Once we gave the approval to look further, they found that a drive belt was missing, timing belt broken, a severe oil leak had occurred and pistons and valves and the top of the engine all needed replacing. Total estimate was $5000.

The type of engine on the s40's is an "all-encasing" engine, so all these parts were encased in the engine. If they were encased, where was the missing drive belt? Shouldn't it be contained in the engine still? When we looked up the normal replacement time for the drive & timing belts in the owners manual, it was at 125K. Our maintenance record on this car is very good. We did not do a scheduled 50K maintenance, however we did every oil change needed each 7500 miles as recommended by Volvo. We were within the normal range to do the 75000 maintenance as well. In neither of these scheduled maintenances as recommended by Volvo, did Volvo do any maintenance to the drive or timing belts.

We called Volvo USA immediately to voice our concern. They said they would open up a "ticket". Once the dealer called Volvo, Volvo sent someone out to assess the damage to the vehicle. A week later, the Volvo representative assessed the damage and stated since we had not done the 50K and 75K maintenance (although we did do an oil change and maintenance only 5000 miles ago), that we were at fault for the damage, and they would not provide any assistance or reimbursement to us. The dealer gave us a 10% discount, however charged us $100 an hour for labor, which ended up being most of the cost. The dealer refused to give us a loaner, stating if we wanted a car to use, we could use their discount at Enterprise to rent a car. After Volvo assessed the vehicle, they decided they would rent a car for us, for the 2 days it would then take them to fix it. I was without my car for 3 weeks, and they gave me a rental car at no charge for 2 days.

I went to pick up the car, and noticed a foul smell in the car. I looked for the cause of the smell for a half hour. I only noticed that the floorboard was wet under the driver side seat. I drove the car away because the dealer was closed when I was finally done trying to find the smell. I didn't drive 30 miles when the check engine light came on. The dealer was closed for the weekend, so I dropped it off the following day so they could look at it on Monday morning. They called around 10 AM on Monday morning to let me know that they needed to "snap something into place" and then the check engine light went off. I have yet to find the cause of the foul smell and by reading a bunch of other consumer complaints, I am concerned this may be an issue with the air conditioning vents leaking and causing mold.

I am beyond disgusted with Volvo at this point. I have had several other issues with this car, but since this was the most appalling, I decided to share this story. The worst part of it all was that the dealer acted as though I should thank them profusely for providing me with a rental car for 2 days (out of 3 weeks without a car) and a 10% discount. The state of the federal economy is in distress. I just lost over $25K on my 401K, and now I had to give my "emergency funds" to Volvo to fix an issue that never should have occurred in the first place. Many friends and family members have asked why I don't just give the car back to the leasing company broken. Well, we can't. We signed a lease agreement stating they would get the car back in the same condition it was leased to us in. Volvo wouldn't even work with us to get us into a new vehicle instead. We only have 6 months remaining on the lease.

My wife and I bought a 2004 XC90 T6 with 30000 miles on it. We have 58000 miles on it now and we were just informed that we need a need new transmission. After doing some reserch online on the Volvo forums I was upset with all of the others who have had exactly the same problem we just encountered!! There is no way in this day and age that a high end vehicle let alone any vehicle for that matter that a transmission will not last 30-40-50000 miles!!! There needs to be a class action lawsuit or recall or something that can be done about this situation!

The cost of the transmission will around 4500.00 dollars to replace.

I have a 2002 Volvo V70XC. I have complained for years about hesitations at gear shifting and told Keystone Volvo service that I felt it was a transmission issue. Last winter I was in a relatively minor car accident. Upon picking up my car from the auto body shop the no oil pressure light came on. I replaced the whole oil pan. They said it was totally black with metallic sludge.

Since then the transmission problems are increasingly bad and it appears as though volvo completely knows of the faulty transmission. Neither my dealer nor volvo has admitted the problem that I began complaining about while under warranty.

The car does not drive properly, may become dangerous to drive and will cost almost $5,000 to fix, if it can even be fixed properly.

My Volvo, a 2001 V70 wagon Cross Country, has continually needed repairs, and has been in the shop approximately every 4 months since purchasing this mess of a car in 2005. Volvo has been my second Hurricand Katrina. Now, after alot of time and money on a car with only 68,000 miles, it needs a new transmission which will cost about 4500.00.

After reading on the internet about all the people who tried a new transmission and then needed another one or the problem didn't even go away, I will not fix this car because I don't believe Volvo knows what to do and just keeps telling you to bring it in to do more ineffective things to it. I tried to have another transmission co. rebuild a transmission but they can't make the bucking stop either. This seems to be the same issue so many others are experiencing. I really believe that this is a manufacturer's defect and Volvo needs to be sued although I don't think they care. I am trying to have a home to live in with my 5 and six year old and don't have time to be ripped off by this company.

Many rental car expenses, many expenses with Volvo, and now the broken car that even Volvo can't seem to fix. What do I do with this joke of a car?

My car(Volvo C-70) caught fire on Sunday Sept.28 while parked. Had not been moved since 7:oo pm the eveing before the fire. It was burned completely out. Engine was not touched. Fire Marshall investigator stated that the fire was due to faulty wiring in the dash.

The car needless to say, is totaled. Is volvo responsible for the total loss of this car?

I have a 2001 Volvo S80. I've had it in the shop several times because of a whining noise upon acceleration. I had the extended warranty...which is now 9 months expired. They kept telling me that the computer couldn't find anything wrong. Now the noise is worse and the transmission is starting to have problems. My son went to accelerate and it wouldn't switch out of first gear until the RPM's revved up.

We've had it in because the tail light keep going out..all they do is wiggle it and say nothing's wrong. A few days later....it's broke again. I'm sure that there are big problems, but I bet Volvo won't do anything about it after reading this forum. I want to get rid of it!

A couple of weeks ago and the car just idled and came to a complete stop. When I turned the car back on the Check Coolant Light came on. I tried to get the car to safer place and then the car started blowing smoke and came to a complete stop. I was unable to get it started back that time. I got the car towed to a local Volvo Dealer and was told that the Water Pump Failed and Radiator was leaking which ended up causing my Engine to go out. Volvo was trying to charge me $11,500 for this car. That was a rediculous amount and I was definitely unable to pay that. I then had the car towed to a local dealer and when they inspected the car they also said it was a Water Pump Failure. The local mechanic ended up charging me $3,500 for the damages, but this was still too much.

I have not had this car long enough for this kind of mechanical failure. I have a 2002 S60 with about 80,000 Miles. There were no indicator lights on telling me that the coolant was leaking and there was also no leaking on the ground below the car, before the car failed. I hope to get reimbursed the $3500 for the damages caused by a Defective Volvo Part. At this point, I stand with all of the other Volvo Car Customers and regret buying the Volvo I have.

I ended up having to borrow the money to pay the $3,500 to get my car back on the road. Since that time I have been advise of 2 other recalls, 1 for the Throttle/Uneven Idling and one for the Fuel Pump leaking. I am put in a bad situation with having to pay back $3500 that I did not and do not have. I am a sigle female and live alone. I was already having financial hardship before the situation with this Volvo and now that the car cost me all this money I am in an even worse financial bind. What ever can be done to assist me with getting reimbursed the $3500, due to the Defective Volvo parts, I would greatly appreciate it.

I'm,protesting a vehicle condition report on a Volvo XC-90 which i'm returning.According to my serving dealer the tires that came with the vehicle were not the best choise.I was forced to purchase 4 news after 17,000 miles. Now I'm returning the vehicle and they want me to pay for 2 additional tires at a cost of $220.00.They are also charging me .20Cents per mile for an additional 2,000 miles. It does not make since. If I did not go over the mileage then the car's tires would have passed the inspection.How can they attempt to charge me for both expenses. Summary: The car has 38,000 miles on tires that should have lasted 80,000 miles.The deal confirmed the problem with the tires.What can be done here to arbitrate these charges.

Several things: This is my first Volvo, it is a V-50, 2005. I was nervous about having a car I know nothing about. I have had this vehicle for two and a half months, bought used with 33,000 miles on it. My beloved '03 Camry was totalled in an accident. I had no choice in aquiring this vehicle because of extenuating circumstances with my insurance Co.(GMAC). A small used car lot, taht had the Volvo, said it was still under warranty and to take it to the Volvo Dealership (Family Owned. I set an appointment, when I arrived was asked to sit in the showroom; no other place exists for the customer. Robert came out to me later and said where is your Wheel Lock Key? I was dumbfounded! I had no idea there were wheel locks on the car! No key exsisted after searching! He ordered replacement lug studs for the wheels, and sent me to a Michellin Tire Company to have the locks removed mechanically, as there was no other solution, or so he thought. I went there and for 30 plus minutes a hulking Neanderthal tried to remove one left front lock, he cracked and broke the center hub seal Volvo, and came in sweating saying he could not remove it! I went out to the shop and looked at my car; I saw he had also damaged the alloy rims, gouging them. They were talking of welding a release to get it off! I said no way, I done with this and left. Over the weekend, I went on-line, after hours of research, using the words tamper proof I located how I could solve this dilemma! It turns out this is a standard part on all Volvos especially in Europe! The Dealers here and in Orlando don't even know that this exists, how to service the issue when the key disappears; nor, how to give basic Quality Toyota Service. I found that the manufacturer 'McGard' retails and services this special, high quality, made in Germany, patented, High-Grade steel, Lock. They sent me a new key, and replacement lock made especially for me in Germany, after I sent them via e-mail, digital photos of the damaged lock-nut, the rear one and had the new lock-nut custom made in a week! They sent the tools, the Cobalt Steel Drill bits, special steel guides, and instructions of how to remove the damaged Nut! Gratis!! How about that for Service? The Volvo Dealer here, still insists this is added on after factory, and he has no way of knowing how to deal with it. He went on to say I called him a 'Liar'! I did not and told him so, he is just Stupid! He prefers to not learn something new about his product he sells and services, he just wants to be right in his mind only. Meds would help him. He also insisted I call an 800 number to get the 'Volvo V-50 Owners Manual', as none came with the car; the car also has only one key. I called the number he had insisted only I could call, to order the manual, over three weeks ago; nothing had come as of 9/17/2008. I called the order desk to find out where my order was, I had given them my M C Credit Card, they would not take Discover. I was told: Oh we forgot and shoved your order to the back, I can get it to you now, in two days! I called Customer Service at Volvo to complain about all the above, and mentioned the Manual situation. I was told to hold for a minute, and she came back and said we have extras, we will send you one at no charge. The previous order was over $55.00 with shipping! I still need extra keys, as I have only one, and I am terrified if I loose it I will have so much expense, which I cannot afford! I have called around for replacing with a standard key, and that is a whole different chapter. The Volvo dealership here, could have cheerfully offered me a replacement manual, and followed up on the Key Lock as well, doing exactly what I did. He chose to make my life miserable and difficult; there is no sense of customer service whatsoever in this facility! Robert is a TOTAl IDIOT!

I have now removed the Lock-nut, using my Milwaukee Drill. I will go to a different tire store to have the wheels taken care of, as I do not trust his buddy at Michellin. Maybe I will go to Toyota, I know they will take care of me and my car! I am now alarmed after reading all the disasters consumers have experienced owning Volvos. I realize now, I need to go to Orlando to a different Dealer to keep my car from being damaged any further, on purpose. As of now I have several new scratches in the paint, and chipped paint on the driver's door frame from opening into something. It was not like that till I took it to the Dealer. I spoke to at least six consumers in the last few weeks, who had gone to this Dealer thinking to buy a Volvo. Suffice to say it didn't occur! One is the local Public Defender, she said she was so disappointed with their curt, offhand customer service or lack of it, she bought elsewhere, not a Volvo. Another friend of mine in Colorado who use to live here, said oh God don't go to the Volvo Dealer on Mason they are horrible! Now I just learned this week, that my warranty will run out this October, this guy never brought it up. I learned from Volvo Customer Service, this week, that I need to get an extended warranty. I was told to go to Orlando and shop for it there, as I would probably get A Better Deal! Now I worry I have bought a car that will drain me, falling apart over time, and cause me so much stress, as things seem to detoriate on all Volvo Products. It seems to be the way manufacturer has evolved, not just a few cars but every model, year, and issue. I am very sad, and unhappy to read the lengthy compaints, shoddy service, crappy construction, and nothing positive! I had been a Loyal Toyota Customer for over 22 years, this is not going to happen with Volvo! When I can afford to I will trade this car in on another Toyota Product! They take care of you Cheerfully, and responsibly! This situation has overwhelmed my time, spirit and engery, to solve all these problems, caused me severe strain and stress, cost me time, gas running from one place to another, and was totally unnecessary. I believe I was being punished because I did not buy the car from the local dealership. Robert, even forgot my name and who I was after spending over $250 on a tune-up for 30,000 miles warranty. He had ordered my replacement parts, charged me for them and I had paid for them. I walked into the shop and he said, Oh I am glad you stopped by I forgot your name, and phone number, but here are your parts. He handed me a little plastic bag, holding it by the top as if it had Dog 'do-do' in it, to me. Previously I had spoke to him at length, spent several hours in the dealership waiting for the outcome of the 30K check-up. When they were done I wrote a personal check, with my contact information on it! Plus I had called and left my name and number when I first set up my preliminary appointment! Two weeks after that, my car was not cooling properly, it had not worked well since I bought it, the Dealer where I bought it said it worked. So I went back to this Volvo guy, not my favorite thing to do, and said I think it is sticking, or something is disconnected it does not hold to cool. He had it put in the Shop and came to me later to say the Battery was not holding a charge, was defective, and they would replace it as it was still under warranty! I have no idea what is under warranty with this car, evidently it is under lock and key in Nevada! When this vehicle falls apart on me in the future I worry; as I feel abandoned early on by this Dealership! This is not good, I dread dealing anymore with these kooks, five brothers; they don't seem to know or care about how to capture business, muchless repeat business! Beware, be forwarned, this outfit could care less about their Customer Base! They have no idea what P.R. is, how much business they have chased away, and how you only get one reputation!

My car was towed Monday, September 15, 2008 to Bay Ridge Volvo. As of today Wednesday, September 17, 2008 no one called me to advise me of the status of my car. I called today and spoke to Ms. Brittany, every question I asked her was I do not know, her manager will call me. Her manager Ms. Regina called me back, and she told me that they are now bringing the car into the shop for diagnostics. She will get back to me when she gets a report. I have been driving Volvos for the last twelve years. I do not think it is fair that I need to wait two days and then complain, for someone to get back to me with the status of my car.

2000 volvo 240, BAD TRANSMISSION, 125k , bought at 99k. the nerve of the authorized repair shop to tell me its my fault, suddenly the transmission fluid is black- last oil change it was fine, they said it was my fault, but check engine light went on the blinking arrows- for 24 hours only, now they're telling me i may have done damage to the internal transmisstion. that's impossible. i am disgusted, 3 alternators later and a total new suspension. mucho bucks for the volvo status symbol

2003 Volvo XC90 Please add another bad transmission to the count. Is anyone keeping count? How many does it take for a class action lawsuit? Additionally clogged drains from the sunroof that caused water damage to sensors and a defective master cylindar in the brakes all for a grand total of about 8K in the past six month period. Volvo is NOT for life!
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Had new vovlo penta d3 190 diesel boatmotor and outdrive installed by authorized dealer in san rafael calif in novemeber 2006. I have less than 500 hrs on engine and had the boat in too be repaired over 15 times in Kona Hawaii at the local volvo authorizes dealer. The motor and outdrive have numerous issues with design and electrical and mechanical related problems. I'm continually charged for warranty repairs, as the dealer states volvo penta refuses to reumburse their repair shop.

I have been towed in from the open ocean twice, stuck at the dock because the trim will not go up four times, the turbo charger failed once,fue injectors and numerous electrical problems. Corrosion electrolous has eaten away the powder coating on the outdrive due to improper sacrafcial anodes the boat outdrive came with originally.

I have spent over $ 5000.00 dollars in repairs that should have been covered under warranty. I have lost sea tme allowing me to fish. $ amounts unknown.

My transmission is gone and it seems there are hundreds & hundreds of consumers with the same problems.. any sort of acknowledgement from VLVO

I purchased a certified pre-owned S40 on May 19, 2008. Shortly after I took the car home, I began to notice a foul smell. I figured that maybe a cat had gotten into it with the previous owner, and that the smell was just a result of that and would eventually fade away, so I pushed that to the back of my mind. Toward the end of June I noticed that the car was having trouble starting. I took it into the dealership in OKC, and they told me that I needed some part to regulate the fuel pressure. Just over a week later the part was fixed, and I picked up my car on a Friday. On Saturday morning my car would not start. Monday morning I dropped off the car again, and was eventually told I needed a new fuel pump. A full two weeks later, my fuel pump finally arrived. Two weeks! I was finally able to pick up my car on a Thursday. After parking in my driveway Sunday afternoon, I noticed a huge puddle under the car, and I felt that the floorboard under the passenger seat was soaked. The following Monday I took the car back yet again. This time I was told that the air conditioner vent had become disconnected and all of the water from the air conditioner had leaked into the floorboards and molded everything. By last Wednesday afternoon I was able to pick up my car and drive home. Today (8/26) I was driving home and the car just completely shut down. I was able to coast into a parking lot away from the highway rush hour traffic, and had my car towed in. There was no warning of any sort that the car was having issues. The car has been in the shop for 30 of the last 35 days, and I haven't even made a payment on it yet. I have no idea what I am going to do when the warranty expires in December, as Oklahoma lemon laws do not cover used cars. I had purchased this Volvo as my first car because of their reliability and safety ratings, but now I really wish I had go with the less-expensive, new Toyota. This is absolutely ridiculous.

Purchased a 2001 s60 volvo with 16,000 miles on it, sounds too good. I have had the tranmission replaced, lights keep going out, CV joints have been replaced and just a host of other stuff. I do not believe in Volvo's anymore.

I did not use the car for several months due to low gas mileage -- have been using my second, more economical car. Due to disuse, battery died, so, as I always have done, I prepared to use jumper cables to get the car started. I was aware of the fact that the battery is located under the floor in the left rear of the trunk, but I had NO idea that it is physically impossible to expose the leads for purposes of jumping the battery to start it without disassembling the car. Access to one of the three bolts that secure the bracket that holds the COVERED battery in place is virtually impossible for the average person without the proper tools. Perhaps a Volvo service center has a wrench that has an angled neck, making it possible to loosen the bolt that attaches to the rear of the trunk, just inside the trunk from the bumper, but standard wrenches will not work. If I were out and about and had the need to use jumper cables on my car, it would not be possible. I doubt that all roadside services are equipped to handle this situation, either. While Volvo (now Ford...) may counter that there is some safety reason for locking the battery away so nobody can access it but, perhaps, authorized serviced centers/personnel, but I won't believe it. I have driven nothing but Volvos since 1977, and HAD vowed never to own or drive anything else. This experience, alone, and made me decide to get rid of this car as quickly as I can and purchase a different foreign made automobile. Shame on Volvo!

To expose the battery and the bolted bracket that holds it in place, I had to break several plastic pieces that look like large-headed screws that are punched through the plastic housing inside the back bumper and the felt-like molded covering that forms the walls of the trunk. The molded plastic housing still was not liberated sufficiently to provide access to the last bolt, and pushing it to try to gain access came dangerously close to cracking it. The stupidest design feature I have ever seen in a Volvo!

I originally purchased my 2005 s40 Volvo at Neftin Westlake in California. I was visiting a friend in Las Vegas and was pulling into his driveway when all of a sudden every indicator light on the on electrical panel lit up and the car shut off in the middle of driving and I could not restart the car. I had the car towed by triple A to a nearby independent mechanic called Sunset Auto to have them examine my vehicle.

The next day they called and told me that the timing belt was shredded and had damaged parts of the engine which is why the car had shut off. They explained that this would be about a $2,500 repair job. They also told me that the timing belt should last and does not need to be replaced until 100,000 miles. I only had 43,000 miles on the car. They told me that I should have it taken to Volvo for repairs as it should be covered under warranty as my vehicle was covered for 50,000 miles and it was well under that.

I had the car towed to Volvo of Las Vegas to be inspected. The next day George, my service advisor, called to let me know the bad news He said that unfortunately the car was not going to be covered because I must have been in an accident. I told him I was NEVER in any front end collision and that the car just died in the driveway- I could even have the tow truck driver account for that. He insisted it would not be covered. The next day I went down to Volvo and the other service advisor whispered to me So, what did you hit? C'mon- it's okay, we know you hit something) I told him I absolutely DID NOT hit anything. They kept saying I must have been in a serious accident.

George explained I was looking at about a $3,000 repair that was not going to be covered. I told him that according to the other repair shop, the belt should not have gone out at 43,000 miles and how was that relevant to anything he was saying? I went home that evening frustrated about what to do- and called the Volvo Complaint Center, and of course received no help whatsoever.

The next day I called Volvo and George said perhaps I scraped something and I must have hit a speedbump or curb which hit the AC Compressor which caused the damage and that I should just call my insurance company Even if this was the case, what a horrible, poorly made vehicle if it cannot withstand going over a speedbump. All of sudden George said the repairs were going to cost about $5,000 or $6,000! The price went up thousands of dollars in just one day!

I called the original body shop, Sunset Auto, and they said in fact they would vouch that there was no visible damage to the AC pump at that time they inspected the vehicle. I repeatedly asked George to please email or fax me a copy of the estimate so I could have it for my records. He fought about it and was very rude and after repeatedly asking him he still NEVER sent me an invoice.

I ended up having to tow my car back to California to have my car fixed and still cost me money out of my pocket. There was no way I would ever let them have my business. I was even sent a customer survey later on my last service experience and submitted it to Volvo of North America. I never got a follow up call or anyone even addressing my ordeal. It took over 2 months to get this ordeal straightened out which was frustrating since I was making payments on a car I couldn't even drive.

I am a valued customer who pays all payments early, services my vehicle at every service suggestion and does everything by the book. I am so disappointed and angry that Volvo treats its customers like this. I will make it my quest to make sure that nobody I ever come in contact ever buys a Volvo. I will go out of my way to bring this to everyone's attention about the poor customer service and quality of their products. Shame on Volvo.

I was forced to make payments on a vehicle I wasn't even driving and had to spend more money out of my pocket just to get to work everyday, not to mention the money i had to pay out of my pocket to fix the car.

I have taken my 2001 Volvo V70 in to have the air conditioning checked while the car was under extended warranty . They could not find anything wrong and now I am about to return with the continuing problem , the extended warranty is up. I anticipate an unseemly battle. They do send me a Birthday card with which I can fan myself . About four years ago I reported that the car was hesitating and erratic , twice leaving me in the path of oncoming traffic when making turns. I was made to feel like a delusional imbecile by Power Volvo of Cerritos . They said that there was no problem then they said that to replace the transmission would cost me a great deal . I claimed against extended warranty and it was denied . I asked them to send the letter denying the claim to a lawyer and suddenly they took care of the expensive imaginary problem. yes they took care of that problem but I had to threaten and I resent being treated in that manner.

My 1999 Volvo V70 was purchased in September of 2006. The car is wonderful to drive however it seems to have some issues which, although under recall, Volvo refuses to fix. My first contact with Anglo Canadian Motors - the only Volvo Dealership in Edmonton, AB, Canada was a tremendously stressful experience! It all started on February 3, 2007. I was driving to my Stepdad's to have the oil changed on my car (he does all my oil changes and knows a lot about cars but is not a licensed mechanic), the oil pressure light came on about 1/2 way to my destination so I pulled over and immediately popped the hood and checked the oil, the levels were good. I started the car again and the light was still on so I called my stepdad to ask what might be wrong. He obviously asked about the oil level and I told him that it was reading fine. He suggested I add some oil, just to be safe and bring the car straight to him so he could check it. I did as he said - the oil pressure light did not go off at all. My stepdad checked everything he could think of but couldn't find anything wrong. He changed the oil and suggested that I take it into Volvo to have them check it - I had to have it towed as I didn't want to do any damage just in case. Let me be clear here, the only issue was that the oil pressure light was illuminated. There were no funky noises or smells or smoke or anything. All else seemed fine with the car, it ran fine, it drove fine, nothing really seemed to be wrong except the light. Here's where things get bad - I had the car towed to Volvo, it was a saturday afternoon so of course Volvo closes early - they did however promise that they would look at it first thing Monday morning. Monday morning came and went so I finally called them Monday late afternoon to find out what was going on - they still hadn't looked at it. I called again on Tuesday morning and they still hadn't looked at it. Called again Tuesday afternoon and finally they had looked at it however the news was NOT good. I was told by the Service Rep that the car would require an engine rebuild as the heads' were damaged and that this work was going to cost me about $8000.00!!! I was obviously shocked beyond belief and obviously requested more explanation (I am a woman by the way so I'm not sure it that plays any part in this whole scenario...). The Service Rep continued to tell me that the car was severely damaged - supposedly because I had driven it after the oil pressure light came on - and that the engine would need to be rebuilt. How is this possible? There was, as I stated before, no funky noises, no smells, no smoke, no nothing! Not to mention, I could have purchased a brand new motor for the car for what they were quoting me for the rebuild! I asked if they could fax me a copy of the diagnostic report and of course was told they couldn't do that. I told them to stop everything, hung up the phone and called my husband at work. I told him what they said and he was so shocked he couldn't speak. I explained that logically, what they were telling me did not make sense at all. My husband hung up the phone and called Volvo himself - Volvo stuck by their guns and gave him the same story. I then called Volvo and told them not to do anything and that I would be down to pick the car up then next day. The next day my husband and I went down to pick the car up. I was given Volvo's report on the car which states exactly this NO OIL PRESSURE LIGHT ON AT THIS TIME. CHECKED OIL LEVEL. GOOD. OIL LOOKS AIRATED. SUPSECT OIL PAN SEALS DAMAGED. WILL ALSO LIKELY REQ HEAD TO BE REBUILT (LIFTERS NOISY, AND CLOUD OF SMOKE C OMING OUT OF TAIL PIPE). *NOTE* THERE MAY BE OTHER DAMGE TO ENGINE ABOVE AFOREMENTIONED ISSUES. After we got the keys back, we started the car - nothing was wrong, the oil pressure light was off, there was no unusual noises or smells or smoke or anything. My husband drove it down the road and it seemed to be fine. We were both mystified however we had found a reliable mechanic through a friend who new all about Volvo's so we took the car directly to him - we drove it there and had no problems. The next day (Wednesday February 7th) our new mechanic took a look at it - I worked right next door to him so I was anxiously awaiting his findings! I had told him what Volvo had said and showed him the report that I was given. By that afternoon he came and talked with me and I was more than relieved as you will understand after this next bit of information! My 'trusted' mechanic came back to me with this on his report Oil pressure light was not on when vehicle moved into shop. No exhaust smoke. Oil level good. Remove oil pressure switch. Oil pressure cold, idle 85psi. 2500rpm 75psi. No problem with oil pressure. Remove filler cap when running, valve train is being lubricated. Recommend changing oil more ofter to help clean up sludge build up. Inside valve cover and on sending unit there is sludge/ carbon. Do not recommend doing an internal engine flush as this could caused problem if too much sludge remove at one time. Road test, no valve train noise detected at city or freeway speeds. What was the problem - well, the people who owned the car prior didn't maintain it very well, the oil had not been changed regularly and there was a build up of sludge - what was required to fix it - an oil pressure switch was replaced, the part cost $23.91. My total bill with part, labor and tax $147.99! A far cry from $8000.00!!! And all I had to do was get the oil changed every other month to get the sludge cleaned up - I am now back to regularly scheduled oil changes and the oil pressure light no longer comes on! Needless to say, my trust in Volvo service has diminished extensively! No, actually, my trust in Volvo service is completely GONE! Unfortunately, my contact with Volvo continues as now I have a recall issue that needs resolution. In October 2007, the ETS light came on and not knowing what this was I took out my owner's manual and looked it up. The Electronic Throttle System - whatever that is - was at fault. Not knowing what this was I did some research on the internet and found out that Volvo has a recall on this. Now, the car wasn't really doing anything out of the ordinary at this point, the light just came on and every now and then the engine would rev up and down when I was idled at a light or something - nothing really huge or even all that worriesome, just quizzical. I of course called Volvo to have the recall work done - great, not this again! I was told that it was a simple software download so booked it in for the download. On October 26, 2007 I took the car down for the download and waited since it would only be an hour to do. The service rep came out, said You're good to go. I asked if the download was done and he said Yes. But it may take a few hours for the software download to take effect so give it a day and if the light comes back on give them a call I was also told that the next step would be to replace the ETS module if the light wouldn't go off. I signed the paper, got my keys and left. The ETS light was off when I started my car and drove away. Within a few km's the light came back on again so I thought nothing of it and continued home. The next day the light was still on so I called Volvo. I was asked if the car was doing anything strange, at that point it was not so I was told to wait and see what happened. On November 2, 2007 my husband and I took our daughter out for dinner for her birthday and about 2 blocks from the restaurant we stopped at a red light and the car simply DIED, right in the middle of the road! Couldn't get it to start at all, all we got when we turned the key was a 'click'. We pushed it off to the side of the road and took a taxi home as it was quite late in the evening. Called Volvo first thing November 3, 2007 (saturday) and had the car towed to the dealership. Volvo couldn't even LOOK at the car until November 9th! I had to rent a car for a week! I explained that I had just had the software download done the week before and the ETS light had never gone out so it had to be something to do with that. They said they would look into it. On November 9th I was told that it wasn't the ETS, it was the Fuel Pump Relay switch. I asked if they would replace the ETS module because I was certain that was the problem. I was told that they could not do that because the diagnostic indicated it was the fuel pump relay so Volvo would not approve the replacement of the ETS module. I called my husband and expressed my distrust in Volvo's service department and although he agreed with me, he thought it best to simply have the part replaced and see what happened - $305.52 later! Volvo cleared the ETS indicator after replacing the fuel pump relay and I drove the car home. Within 2 days the ETS light was back on and I was back on the phone with Volvo. They booked me in for November 23rd to have it checked again. The ETS light goes on for a few days then goes off for a few days, then goes on, then goes off. When I took the car in on November 23rd, the light was off and I was told that they couldn't do anything if the light was off because they couldn't get the 'reports' that they need to submit to Volvo to have the work approved. I am now frustrated beyond belief! I called and spoke with the service manager and didn't manage to get anywhere however, I did get a tidbit of information that really ticked me off! I was told by the service manager that the ETS software download was originally done in 2004, I said that wasn't possible since I hadn't owned the car in 2004 and that I had taken it in for the download in Oct of 2007. The service manager was adamant that the download had been done in 2004. I then asked if the download would be done twice for any reason. He said No, because it was the same download and they would never do it twice. Interesting, I was told by the service rep on October 26th 2007 that the download had been done - note my quote from the service rep above. Okay, so the service manager insists, according to the maintenance records of my vehicle, using my VIN#, that the download had been done prior to me even owning the car and that this is 'on record' for my car according the the VIN# and that Volvo has access to all of this information - now tell me why, when I took my car in on October 26th 2007, the service rep didn't notice (or didn't care) that this download had already taken place - they had the reports ON THAT DAY that the ETS module was all messed up! Now, I can't get Volvo to do anything because when I take it down to them, they seem to find other things wrong with it and supposedly it can't possibly be the ETS module! So, to date, the ETS light is still on (it doesn't even go off anymore), the check engine light keeps coming on, my car stalls at intersections - though it does start back up again, it continues to rev when idling and sputters almost constantly. I'm now having some noticable issues with the braking although I've pretty much narrowed this down to only happening after I've hit a pothole or a bump in the road then braking - the brakes become quite sluggish and stiff and requires a lot more pressure to get the car to stop. I've replaced ALL of the window controls which was quite costly AND I've had to replace the tailgate lock (which is under recall as well but only for the year 2000 model - I currently have an inquiry in regarding this for a reimbursement of my money - ya well, a girl can have dream right!). I still love my car, overall it treats me quite well and still drives great most of the time - what I can't stand is dealing with Volvo. How is it possible that there can be an obvious defect that already has a recall out on it but the manufacturer won't honor their committment to it. It boggles my mind to realize this but even worse is the fact that there is no recourse for the consumer - we file the complaints and we talk to the people who are supposed to be there to help us but we get nowhere! Why is there not a governing body to which we can go with these issues who will actually assist us in resolving these issues and getting these manufacturers to provide the service and quality that they brag about when they're trying to sell you their product but that as soon as they have their money, they conveniently forget all about! This is what the issue truly is, not the fact that they're producing crap that in some cases poses a critical risk but that they don't feel the need or more importantly, the RESPONSIBILITY, to fix the problems and actually follow through with the promises.


We purchased a 2004 XC90 Volvo. The car was purchased because of the reputation that Volvo has for a dependable, long running, safe car. That is simply not the case anymore. My wife took the car in because the transmission was not right. Much to our surprise we were told we needed a new transmisson. The car has only 41k miles on it!!!!!! Who has ever heard of that!?!?!?!?!?! We are in the process of deciding what to do and looking to Volvo for help. So far there has been nothing. I'm on board with the other Volvo owners who would like to file a Class Action suit!!!

I have a 2002 Volvo XC- it has had so many problems I couldn't list them all, but a lot of these comments are very familiar. lights go out constantly, the fuel pump went out (now under recall _ I had already replaced it, wrote for my refund over 7 weeks ago and have never received the refund!, no number for contact) Now the transmission needs to be replaced, it revs really high in stop and go traffic and then lunges forward really hard when the transmission finally catches. We have been diligent with maintenance on the car, all recommended scheduled maintainance has been performed, oil changes are performed as required, everything. It's so frustrating, not to mention expensive. I love the safety features of this car, I love the styling of it, the interior is so well thought out- everything is right where it should be. But as far as reliability, I could never recommend one to a friend.

Last year I spent over $5,500.00 on repairs that I never would have encountered in the Hondas that I drove for years. Not to mention the lost time from work to take the car to and from the dealership constantly.

My 2001 S80 Volvo showed a transmission service message. Brought the car into the dealer and told them of the problem. The service person was extremely understanding and helpful, provided a loaner car for the day for me. Unfortunately the problem was the transmission needed to be replaced. The problem that I have with Volvo is that the transmission was replaced just 19 months ago. It had the exact same problems. That time it was under warranty. I asked if there was anything Volvo could do as far as a warranty on the transmission seeing as it was changed such a short time ago. I was told that nothing could be done. So here I am with my S80 Volvo, needing a third transmission for the cost of $4700.00. Attempted to call Volvo with absolutely no luck. This is only the latest of issues with this car over the five years I've owned it. Will never purchase another Volvo again

I bought my 2001 Volvo S60 pre-owned with 61,000 miles on it in 2006, It is now August of 2008 and I have had NUMEROUS problems with this car. First, my transmission went out about 3 months after I bought the car. For about a year nothing happened, then the whole front of the car started making a shaking sound. So the dealership replaced the bushings or something, costing way too much. I've gone through probably 8 headlights, 3 tail lights and 2 blinkers. The sunroof is somehow broken, the driver's side window sometimes doesn't go down, otherwise when it does, I try to put it back up and it goes about a quarter of the way then goes back down. My air conditioning unit has gone out, and to replace this is $1100 all it is is a new head unit, sort of. I just have had the worst time with this car. I've thought it was a lemon or something but i just don't know what to do! I'm all for a law suit there's no reason for people to replace a whole trnsmission for a car, it's crazy! I HATE VOLVO

My 2004 volvo XC90 T6 has had several ridiculous issues that i have never experienced in any of the German vehicles I have owned over the past 20 years. I have been fearful of this car of late mainly because I read several complaints about the reliability of the transmission on this vehicle. well my fears became reality on friday night while my wife and 22 month son were coming home from the market. My wife called me frantic about how the car will not go into reverse and now that I have managed to drive out of my parking spot it is not moving above 20 MPH. Needless to say, I was angry and VERY concerned for my family's safety. She was able to creep home and we called the tow truck company to take this piece of junk to Mooer's Volvo in Richmond Virginia 804 755-666. I wish to file a complaint about the reliability of this vehicle and the danger it places it's owners (mostly people who turn to Volvo due to it's safety record, we sure did!) and their families. I have read hundreds of people experiencing this exact problem with this vehicle. The dealers know there are issues with these cars yet they dumb you down as if you are a unique case. Monday morning i will be in my attorney's office with my facts I gathered over the weekend showing this is such a ridiculously common problem that if Volvo hasn't done right by consumers THEY BETTER GET READY FOR MAJOR LAWSUITS. To start, they need to buy these cars back from consumers for what ever they owe on these cars AND issue a statement apologizing for putting out such a terribly DANGEROUS product for families.

DO NOT BUY A VOLVO! The MAJOR problems I've had with my 2001 S60 2.4T are the Throttle (recalled), the Fuel Pump (recently recalled) and now the transmission (should be recalled) which will cost $4,200 to fix, if I'm lucky. CLASS ACTION LAWSUIT? I'M SO IN!!! Volvo just raised the price of their parts by over 30%. Five weeks ago, it would have cost me $3,500 to fix my transmission. Today, it's $4,200 for the same repair. They offered no justification other than the Euro/Dollar exchange rate. PLEASE!! And forget even getting the BASIC level of customer service from Volvo, as If the ridiculous repair costs and constant breakdowns aren't bad enough. Volvo treats it's customers so badly, it's infuriating. You cannot even get a person, with any level of authority, on the phone. There is literally no mechanism available to adequately resolve complaints. It's unbelievable. The minor problems (which cost a fortune to fix) are too numerous to mention.

In 2001, I purchased a pre-owned 1999, Volvo V70 GLT with 22k miles on it for my wife. I had purchased this car because our previous Volvo, a 740 Wagon Turbo, had gone 189k miles with no major issues and some kid was delivering pizzas with it at 280k miles! I checked car fax and the dealer's service record on the vehicle and everything looked good. We purchased the extended warranty and I had them change the transmission fluid, cut the rotors, and put on new brake pads as part of the conditions of sale. Betten Motors in Grand Rapids MI was great and everything went as planned. When reading the next paragraph keep in mind a couple of items the vehicle has been meticiously maintained and I have not included the typical wear n' tear items like brake pads, timing belt, etc. which have been replaced at the service interval or when worn. Synthetic oil and filter every 12k miles with Amsoil (oil can go up to 25k before change). Transmission fluid flushed every 2yrs with synthetic fluid and coolant flush every 2 years with Prestone 150k mile coolant. Brakes power bled with ATEO Dot4 fluid twice since car was purchased. Power steering fluid replaced with synthetic. Tires always rotated when oil was changed. Plugs every 50k miles - Bosch Platinum good for 100k. Now the fun begins. I could feel a vibration at 42mph and again at 83mph and replaced the tires at 52k miles. Vibration lessened but did not go away. Sesi Volvo in Ann Arbor MI could not find issue and blamed tires, balance, alignment, and bad brakes. I completely redid the brakes and took the car back to the tire place for a check on all of the above. They could find nothing. After months of fighitng with the dealership and they would do nothing, I took to a suspension shop. The simply took the tire off the car and spun the hubs. They identified the bad corner and balanced the tire on the car to eliminate the vibration. The issue is something inside the hub, CV joint, or transmission. This is one example of the issues and incompetence of the dealership I took it too. Now, at 105k miles, I have replaced the following due to issues: Control arms, alternator, dipstick tube and dipstick, radio (5 times), stereo and antenna amplifier, CHMSL, bad section of wiring harness, one caliper, all rotors @ 52k miles (warped), ABS module, ETM, heater core, doorwindow switches (2), water pump, coolant expansion tank, coolant level sensor, power steering rack, shifter lever, cup holder, sunroof (leaking non stop), anti-theft immobilizer, and sway bar end links. The only items that were covered under the warranty were the control arms, dipstick and tube, power steering rack, and ETM. Horrible warranty had to fight with them every time because they never got a diagnostic code so the warranty would not cover the issues and the time wasted taking the car to Sesi. These issues cropped up around the 50k mile mark and continue today. Thanks to a Mitchells manual and the internet I have been able to fix many of the above items myself. Imagine that not even having a computer to read the codes and the problem can be fixed at home! At this point I am not ready to gamble on another Volvo. I will keep this one until a major item begins to or does fail. The car was bad but the service at Sesi Volvo was even worse. They could not fix hardly anything and their attitude was too bad, it's you problem - bring it back when there's a code.

After driving four hours steadily in heavy Washington beltway traffic , my 2006, XC70, with 36,210 miles, stopped running recently. Due to a decline in the road surface, I drifted to a shoulder where the car again would not restart. About one hour later, the engine turned over after I first experienced hearing a grinding noise coming from or behind the ignition site. It was towed to my dealership,nevertheless, on a flatbed truck where no codes came up on the diagnostic computer the next day. Asking for further investigation, I was told that two Volvo field reps, on two different occasions would inspect the vehicle. The results were eventually the same. I was then told there was nothing more that could be done and to pick up the vehicle. After calling Volvo of America I was also given the same directions:Drive your car off the lot. I was also offered another diagnostic work-up under my extended warranty.The person named Helen (no last name offered)at Volvo of America stated that their feeling was that human(driver)error was probably the culprit.(!) She further suggested that my knee could have jarred the key to turn off. I stated that is physically impossible...and furthermore that I stood 5'1 making it even more improbable. I should mention, too, that my dealership suggested that I was using the wrong key to drive the car...that the owner's manual specifically states that the valet key is limited in its usage...only for valet type services, whereas the programmed key, alone, was for long distance driving. I did not find any such info. in the manual. We purchased this car, especially, for its safety record, and spent $42,000 plus taxes in 2/06. Sadly, I have lost confidence in the car and expected more assistance/direction. Basically the onus is now, seemingly, on us to drive the car until the problem duplicates itself. We do not believe that an extended warranty should be spelled out in the manner quoted: that it is the responsibility of Volvo to drive the car for this possibility to reoccur. Our extended warranty is 100,000 mi. or 6 yrs.of operation. At the second Volvo dealership,the examiner was extremely interested in the sequence of events leading up to the mishap, paying keen attention to the details of when the car could or could not restrt, and, too, the grinding noise when the key finally turned over and strted the engine

Volvo Extended Warranty Program 192. Defective Catalytic Converter Pipe in V40/S40 models. In cold climates the part cracks, the vehicle will not pass emission tests, pollute the environment and make an obnoxiously loud noise like you have a modified exhaust, how's that for class driving in your neighbourhood?? Volvo has half heartedly offered to pay for the repair for any vehicle for a period of 10 years or 160,000 kilometers, what a joke.


Good afternoon,

I have got a 2001 model Volvo S40 T-4 (137.000km). At 129.000km , i had a problem on the engine. There was a crack in the 4th cylinder which cause the cooling water to mix with the engine oil. So i went to the official dealer in ankara called Volan. They fixed my car with a huge bill (nearly 2.000EUR). After 3 months, i discover that my car can not do he first ignition correctly. i go to dealer (Volan) and left my car there for a day. they told me to change the sparks. i changed them but i still have the same problem. Yesterday i go to another private volvo service (not official). and they discover that i have still the same problem that was fixed by the (Volan)official service. i am asking for assitance from the customer relations department of Volvo car corporation. To be a Owner of Volvo cars should not be that much painfull in my opinion.

My wife and I bought a 2001 volvo v70 (do I need to say more) within 10,000 miles, 57,000 the tranny is acting up. When I called Volvo the sales girl was rude and she told me that she did not know what was wrong (I understand that) but when I mentioned the ETM all she said was it was done so sorry go to the dealer. Maybe the second one went out it seems that alot of things on this car fail more than once. I am just besides myself because I did a little research when looking at this car but did not uncover the tranny. I think that volvo needs to man up and fix the problem.

I have a Volvo S80 2001 with 68,000 miles on it. It is rarely driven and has multiple problems. The engine block had to be repaired, struts, brake booster ( quite expensive), lights and now the newest problem is the the clear coat finish is coming off. The hood and the roof are going to have to be repainted. I am not happy with the quality of this Volvo and cannot believe the problems that I have had.

2001 S60 2.4T bought as certified pre owned from volvo with 47,000 miles. Have had complaints about poor & rough acceleration & shifting, rolling in park while under warranty. Now it is out of warranty and Volvo says I need new transmission, right axle, CV joint, rear seal, and motor mounts on my dime. The local Volvo service manager has offered to buy the remanufactured Volvo transmission, nut I have to pick up the costs on everything else. Have alwayas had it serviced by Volvo at their intervals. I see there are LOTS of complaints against Volvo regarding their transmissions, is there a class action lawsuit?

we brought our 2000s80 volvo in for service with an ignitionm problem on wed. 4/23 at 1:00 pm for an estimate.after calling at 9:00 am on thurs and getting no respones by 1:00 pm, i called the service mgr for help. no resronse from the voice message i left. at 3:30 the service advisor called me to tell me that the repair would be 2300.00 dollars.i asked first if there were any service loaners and he told me that all 15 cars were committed and none were available. i told him i would call in the am. after eliminating 700. dollars of add'l work i told him to proceed. i rec'd two calls from this person in the next 8 days our car was being fixed. all other comms. i had to initate...is my car being worked on yet? have the parts arrived? when will it be done? my complaint is no or very little communications from the advisor, no response from the service mgr who is too busy to respond to customers, the fact that i believe that the service tech and the advisor are on some type of incentive program to more wrong with your car so they will benefit....which is totally not in the best interest of the consumer. my wife and i both feel that we were trully treated poorly. thank you, we just wanted to tell someone about our experience since we both felt that contacting the dealer would be like talking to a snowman.


i purchased my 2005 V70 from the Dealer of the Year and have never been so disappointed in a car. I have replaced the radiator twice. The second time, the mechanic failed to put in but a fraction of the required coolant. Volvo corporate agreed to pay for the radiator, but charged me for labor. I made them deduct the $11 for the coolant the mechanic at the local gas station put in to get us back to the dealer.

This morning the sunroof inexplicably opened in a rainstorm and won't close. $750 later, I feel like a chump caught up in a huge scam. I am NEVER buying a Volvo again and will be warning all of my friends for years to come. Toyota, here we come!

Back in March,2008 my driver side rearview mirrior glass on my 2004 Volvo S60 started to vibrate and looked like it was ready to fall off. I quickly pressed on the glass and the glass stopped vibrating. Three days later while making a left hand turn my passenger side mirrior glass fell off and crashed to to the ground in pieces. Realizing this was an issue that needed my imediate attention I went to Weston Volvo in Weston ,Florida on 3/29/2008. Terry Millar the service writer told me that because my milage was at 53,062 I would have to pay out of pocket. An issue I thought would resolve as soon as I contacted Volvo who sells their cars by stressing their quality and craftsmenship. My last Volvo an 1983 two door Turbo lasted me 21years with only wear and tear items needing to be replaced. 21years and none of my mirriors ever fell off. Not to mention 2 at one time. I see this as manufacturing defect issue not a warrenty issue. If one mirrior had a problem maybe so but 2 at one time. So far they are only willing to compensate 50% of the $219 it cost me. Betty (as she identifies herself) at customercare@volvoforlife last stated in her e-mail reply We have taken your concerns seriously and have had it reviewed by our Volvo Regional Reprentitive(unnamed). He has made the deterimination this is not a warrenty issue. We have no where else to escalate this; the Regional Managers decision is final.She goes on to state While we regret you may disagree with our decision,we repect you choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further. Well this is my first attemp as I see fit. Does anyone out there have a simular problem with their mirriors? If so please contact me at clydster@bellsouth.net and let me know so I can contact Betty and let her know. So we can let Volvo know they have a serious problem with mirrior defects. Thanks Clyde

I have a 2002 Volvo V70 XC cross counntry wagon owned for a year and a half. I have had nothing but problems. An LED light on the defrost button went out in the console. Dealership told me it would cost around $350 to fix. The pump for the rear windshield wiper fluid failed. Cost $400 for parts and labor. It started making a loud rattling noise, so our local Volvo shop repaired it and replaced some cross bar underneath for around $250. Two rear seatbelt buckles stopped latching, and had to be replaced, ~$90 each. The driver's seat belt had a problem with the pretensioner, where it was stuck tight against the frame, and would not retract at all, $600 to replace the belt. The dashboard cup holder broke. Light bulbs front and rear have constantly gone out. And then the kicker, the transmission. A previous poster here wrote about his V70 slamming into gear when going from first to second or second to third. Bingo, that is exactly what happened to my car, and now the dealer says that the angle drive gear is worn down and that the transmission needs to be replaced, for around $3500. Unbelievable. And for a car where supposedly safety is a feature, to have the transmission slam and lunge the car forward, and having faulty seat belts (SEAT BELTS!) is alarming.

I bought a pre-owned 1999 Volvo S80 in September 2005. Since purchasing this vehicle three items have been on the recall list. I had to replace a ball joint and now I need to replace strutts on the passenger side and other small items (cupholder, alarm system quit working) In addition, last summer my drivier's side window stopped working and stopped in an angled position inside my door. When I closed my door in the park position, key turned off, in my driveway the steering wheel airbag, seat airbag, window shield airbag and side curtain airbag deployed. Luckily my son had just gotten out of the care but still managed to inhale some of the powder from the bag. When I phoned Volvo I was told by an extremely rude customer service representative/consutltant that this was not their problem and I must have really slammed the door to initiate airbag deployment. She also informed me she reported directly to the President of Volvo, Anne Belec. I phoned my insurance company and they said it was a malfunction and that is not covered under insurance. My agent phoned the office and had them come to look at the car because the damages to the car should be covered. Insurance agreed to pay for damages but not airbags. They said they had 8-10 claims for same issue and are holding Volvo responsible. Now I am back to calling Volvo which is who I originally started calling. They agreed to have an agent come look at the car at my dealership. Volvo finally agreed to fix my car which I was happy about but all told the process took seven weeks to complete from deployment to car being fixed. Yesterday, my passenger door window quit working. What a surprise since the driver's window quite working 9 months earlier. My passenger window is currently hanging precariously at a right angle inside my door. I phoned Volvo this morning to tell them this is obviously a faulty product due to this happening twice in 9 months. They informed me this was not a responsibility of theirs because my car is past it's 50,000 mile warranty and because my car is a 1999. What ever happend to Volvo putting out a quality product. I know cars that have power windows from the 60's that still work. I phoned highway safety and they have three other complaints logged regarding the window in addition to numerous complaints on the web. I wish I had kept my Mitsubishi Galant instead of purchasing their vehicle. I owned a 1982 Jetta that had less problems than this car it was 15 years old when I bought it. I will never recommend nor purchase another Volvo.

My 1999 S70 AWD was purchased for the safety record that Volvo so effectively markets. Now after 77,000 I am ready to pay someone to take it off my hands. My beef is with the faulty Aisin Warner 50-42 transmission that is used in this model (an others). My first problem started at 33K miles with hard shifting. Dealer performed Service Bulletin fix (new software update and new ATF that meets the JWS-3309 Spec). This worked well until 61K miles (out of warranty)when it started to happen again. Another ATF flush and refill and new sotftware. (Dealer put Dextron 3 in this time for some reason that is not JWS-3309 compliant). At 69K I discover that the car ROLLS WHEN IN PARK! Dealer says - Internal Failure - Replace Transmission. I contacted Volvo NA concerned about the liability issues surrounding this roll in park issue. Sorry out of warrenty. Per the Owners Service Manual - this transmission only requires that ATF levels be checked unless you tow with the vehicle. This is bull... I would have much rather done ATF changes every 25k than be faced with the $3,600 estimate to put in a Volvo remanufactured unit. It appears to me that Volvo has purposefully instructed their clients to not perform maintenance on a very expensive component that has a very high failure rate. I have never had this type of issue with any car I have owned in the past. I would welcome the opportunity to join a class action against Volvo to force them to make us whole on these repair costs.

My husband and I purchased a 2003 VOLVO XC90 in November of 2007. It is a one owner vehicle that has always been serviced and maintained by a VOLVO dealership. All suggested maintenance was completed as well as any recalls. Today, with the car having 53000 miles on it, we were informed that it needs a new transmission as well as new axles. We have researched this problem online and it seems very common. Volvo thus far is being less than helpful and denies that there has been an issue with transmissions. Huh!!! Isn't the slogan VOLVO for Life? How about VOLVO for 50000 miles if you're lucky?!?! I think its time to start that class action suit....

I ordered a new Volvo S80. On the day of delivery, I was shown a 2007 S80 for a test drive and inspection. After inspection, I was sent into the finance department to sign the documents when personal switched the inspected vehicle with another vehicle that had a front fender that had been repainted. I know this to be a fact because during my inspection of the vehicle I took photos of the car and it's window sticker containing the VIN number. After I took delivery of the 2007 Volvo S80 I noticed the paint did not match the other body panels. I brought the issue to the management's attention and now, seven months later they have done nothing to resolve the issue.

The engine on my 2001 Volvo S60 seized with 56,000 mi. on it. Called Volvo Service since the oil light was on and I was advised that if there was oil in the car then it was o.k. to drive. The oil level was fine, I drove the car and after about 10 mi. the engine started making horrible noises and just came to a slow stop. I also have transmission problems. The service department says they can't find anything wrong with it. Upon acceleration, the car loses power and then suddenly jerks into gear. Light bulbs constantly out.

Purchased a 2003 Volvo XC70 Cross Country brand new. Car was driven primarily in the Midwest including the Chicago area. It was not driven in the mountains or off-road. On a trip through central Illinois this winter we noticed the car would lose power when accelerating at the on-ramp. We stopped at the closest car dealer, Ford, in a small town. We talked with the Service Manager who could not help us but looked up Volvo dealerships in the closest city, St. Louis, over an hour away. He persuaded us to continue driving to St. Louis. We crossed our fingers and made it to the Brentwood dealership where our car stalled at the Service entrance. We learned we needed a new transmission for $4100. This on a road trip to be at the side of a dying parent. Dealership had a rental car waiting for us, all details handled expeditiously. However, our complaint is that this car is supposed to last, meaning a $4,100 repair is exorbitant at four years old, and totally contrary to the reliable, dependable, safe image Volvo has worked hard to market. We had previously planned to purchase a second Volvo this Spring. Our neighbor drives a twenty-three year old Toyota and has only required typical maintenance. After the fact we learned from reading Consumer Reports that our year Volvo has a poor rating for transmission problem. Would have been nice of Volvo to offer some type of rebate for this known defect rather than lose customers.

They are SERIOUSLY telling me that the car I bought in Minnesota that was made in Sweden is SUPPOSED to take 20-30 minutes to warm up enough that my XC90 will actually go into reverse and then be driven when it is below zero. I mean it says so in the owners manual.

I will have had my Volvo S80 for two years this summer and have never hated a car more than this one. To give you a quick glimpse into my history with cars, just in the past six years I have had 4 cars, so to say the Volvo is the worst means a lot. As soon as the car reached 50,000 miles, which coincidentially is the exact time the warranty expired, things started going wrong. It all started with my transmission breaking...no lights, no warnings, just me only able to go into reverse. So, after close to a $4,000 bill I started driving the car for about a month and realize that there is an awful noise coming from the front passenger wheel. I go and pay another $100 for the diagnosis and they tell me that I have to replace my front strut mounts, which with an allignment will run close to $900. I thought this was insult to injury...as I am driving (one week mind you after the most recent repair) out of my garage I hear glass breaking...I was like oh damn what have I hit. Well, my side mirror decides to fall off and shatters on the ground into 5400 pieces. So, take it back in and have them replace the mirror. Now, a few weeks later I have to replace my brake pads and no joke...yesterday on the way to work my check engine light is on. It pains me to see people driving down the road in like a 1986 ford and assumingly sans car problems, but yet a close to $50,000 car is falling apart right under me. If anyone is reading this and is considering buying a Volvo...please DO NOT! I am making it my life's mission to convince everyone I know to never buy a Volvo! Buy a Lexus!

The meaning of the Volvo name has charged drastically in the last 10 years. I cannot claim a fire with my 1999 V70, but the thing costs around $1000 /year in normal maintenance. The dealership would not own up to any product responsibility during the warranty years. the car I received is flawed very basically. The electrical system is constantly producing new phenomena that the dealership is either unable or unwilling to address. Two years after i bought the car a squeek developed in the dashboard because it had become loose. For two years they denied hearing the noise in the test drive, when the four year warranty ended they could hear it and advised me that it was an enormously expensive job.

It has several sets of headlights, tail light and signals replaced due to blown bulbs (recalled at various times), the door lock controllers have all been replaced ( fronts recalled I believe), as have half the window controls. I saw smoke come out of the drivers door lock or window control once, they tryed to tell me I didn't. The warning lights go on randomly , service engine, engine temp light. this was on and off for 2 years resulting in replacing the radiator. The temp light went back on on the way home. they then did somthing and it hasnt come on again. that was a year ago, it came on again yesterday. This light came on shortly after the service engine, ABS (brake) light , and skid control light last Friday.

They came on as I made a left turn and the ABS system engaged as if i was in an emergency stop condition. Since then when ever I start the car the ABS engages (in park) until I stomp down on the brake several times. a few years ago the parking lights would not go off. so I parked it in the garage and returned 2 hours later, thinking the circuit may dry our or somthing and the light would go off. the lights began to melt the plastic lenses so I had to pull the fuse. The switches and electrical circuitry is incredibly poorly put together with the cheapest materials. the head light switch broke in my hand when I turned them off once, but it broke into a dozen pieces. all the climate control switches and knobs have developed a soft coating like the plastic is melting, I can peal off layers of plastic on all these if I wished.

The top of the steering wheel , exposed to the sunlight, is degrading, like pitting. The computer throttle control was recently recalled. Before that the car got about 15-19 miles / gal no matter how or where you drove. now it gets about 15 city and 22 highway. but the 'timing' or the computer equivalent, is now (appearing to be) advancing to the point were it is difficult to crank the engine upon starting. T

he Battery has been replaced the second week of February every other (two) year ever since I drove this thing off the lot. There has always been voltage leaks in the electrical harness, and everyone knows that this is one problem the dealership will not tough. The car ( did I mention a 1999 V70) has a radio that picks up engine (EMF) noise on all the AM stations, along with the signal light clicking. I haven had a problem like this since the 1968 Chevy, when I bought a choke from Radio Shack to prevent it.

Now this is a ( I don't know... $1000) radio that needs a code punching after the battery is changed as a security measure of it wont work if it gets stolen. I would say that a full 1/3 of the owners manual is devoted to this radio system. Cold air comes in the driverside door through the window and lock control panel. I asked the dealership to look at it, and they sprayed foam or something into it, now the windows are running slower and a streak has developed on the glass presumably from the drive mechanism that controls the window movement. There is always cold air coming through under the dash during the winter, the dealership says it the 'flow-through air' system, I have just cranked up the heat there in the winter.

The front has gon through 2 sets of struts, and the plw profile mags (statndard on this model) are inappropriate in the potholes in the City. the car has less than 60,000 miles and has gon throught 8 tires 6 of these on the front. One of the mags has now begun to corode, the finishing ( like brushed stainless steel) arounf the center is pealing like paint. these are actually standard carbon steel (mags?) with a coating. This is the car that I spent (probably) $15,000 more than I should have, as opposed to a regular domestic model, that I would have been having similar problems after seven years. But then Foard bought a chunk the year before I bought it, I hear similar stories from Mercedes owners with Chrysler. Upon reflection the insides of my car dash is the same as a Ford Torus.

I thought the additional $15000 would have given me 10 years free of major problems, then maybe become more expensive to maintain. The plan for this car was to attempt to keep it for twenty years. Its readily becoming apparent that this may not last 10-12 years. My mothers volvo is 15 years old and running fine.I just want to document my disgust with this product and how it was corporately driven into the ground. their answer each year is more expensive systems controlling airbags, brake and steering, and yet the Volvo name is now off the list of safe-est cars.

I purchased my VOLVO S60 2001 ON 03/01/2004. I bought this car because I had previously been in a terrible car accident without my son in the car. I took the chance of purchasing a vehicle I new would be expensive for basic upkeep/maintence, but out lives are more important to me than money. And I do not have a lot of it being a single parent. I wanted the car because record had it that the volvo was the safest vehicles with all the air bags! In September my brake lights went out. The volvo dealership said the problem was a relay switch which the cost was under $50. Oh by the way, the day I went in for the check on those lights, I informed the manager that I believed my warrenty had expired because of notices in the mail. He said no I had up to 100,000 miles. When he totaled my bill he said I did not have to pay the $50 deductible because the cost was under $50. On Nov.5, my heater was blowing on and off every 20-30 minutes. I took it to the volvo dealership assuming I still had the warrenty. They said it needed an a/c blower motor fan and resistor. He called while the car was in the shop, the cost was $625 plus tax,parts,and labor. I explained, What about my warrenty? He then told me it expired in July 07 and that the diagonstic charge was $96 if I couldnt pay to fix it. I vented my issue back to the same manager. He agreed not to charge me anything that day. My warrenty expired in July 07. They say the warrenty begins from the date of the original owner not when I bought the car. Anyway after reading all the complaints, I will take the lose and look for a new vehicle even though the car depreciated $2000.

I started leasing my 2004.5 Volvo S40 (2.4i) in 2004. The minute I drove the car off the lot, the problems started. As soon as I turned the car on, the check engine light was on. The car only had 19 miles! My brand new car was in the dealer's shop the first two days I owned it. Next, my immobilizer would come on randomly, so I couldn't start my car, the windshield wipers came on randomly while I was driving and wouldn't turn off even when I turned the car off and pulled the key out, the passenger air bag sensor was misscalibrated, the exterior temperature gauge was misscalibrated and probably other things I can't remember. My car was in the shop for 26 days two months after I signed the lease. Now, at 60,000 miles, my air conditioner compressor is completely shot - it will cost $1,100 to replace - so I've chosen to suffer through the summer until my lease ends next year. I've also had other assorted problems which were, fortunately, covered under warranty. I should have lemoned my car after that first 26 days in the shop. Now I'm afraid it's probably too late.

We are the original owners of a 2001 Volvo S60 T5. It now has a little less than 71,000 miles on it - relatively low mileage on a 6+ year old car. In June 2007 we had to replace the alternator for a cost of $1,100. In September 2007 we had to replace the transmission for a cost of $3,289. Today we received word the fuel pump needs to be replaced at a cost of $1,000.

I spoke with a Volvo Increased Protection agent on 10/10/07 regarding my latest repair work on my 2001 S80. She informed me that the repairs would not be covered under the warranty plan as I had not pre-authorized the repairs first. I told her that the warranty card that I was sent had an expiration date of 3/25/07 so we thought the warranty had expired according to the info that Volvo sent us.

The agent then told me the expiration date is 3/25/09 or 100,000 miles and that the info on the card we had was incorrect. She would be sending out new cards to reflect the correct expiration date. Because of the incorrect cards that Volvo sent us, we had to pay $741.51 for the repairs that should have been covered under warranty. I understand that a pre-authorization needs to take place before any repairs but as you can see, this did not take place due to the incorrect date on our warranty card. If we had the correct expiration date on the card, Scandia Auto Service would have done the pre-auth.

I purchased my car in November of 2004 a 2001 xc70. I had the nightmare ETM and finally got it replaced. Then this past spring I brought my car in for the transmission computer upgrade only to be told at under 80,000 that I need a new transmission;like some hearts aren't made to last a lifetime that my car needs a heart transplant.... For 5,000 dollars. So finally after looking for a transmission I took the car to Aamaco who got a reconditioned transmission from Volvo. The total was 3100 dollars, with a one year warranty. My guess is this is another substandard product (transmission) by just looking at all of the Volvo owners who have had to pay for new transmissions. I think there needs to be another class action law suit like they did in California with the Electronic Throttle Module. I am going to send another letter to Volvo asking to be reimbursed and cc in the Attorney General and you all at consumer affairs. I guess the huge issue is safety and the transmissions going out while on the road.I have been so terribly disappointed in this vehicle. I bought it for safety and reliability and have had nothing but problems. What a shame they are not taking care of major manufacturing defects. I have had near misses with the ETM. I am a single parent who could really use some advocacy.

1999 S70. 94,000 miles. ABS module went out. Various warning lights lit up on dash. Odometer and speeedometer would go blank. Speed sensor not working and car would struggle to shift out of first gear. ABS module replaced. Had ETM module replaced 2 years ago for about same price.... what's next

I have a '01 V70 with low miles (61000). I had the Electronic Throttle Module recall repair done on the car in the winter of '07 and get regular service...in fact, we just had our 60,000 mile maintenance done on Thurs. and this evening our car went into LIMP HOME mode on the busy Schuykill Expressway outside of Phila. We are terribly lucky that traffic was already slowing to a crawl and we were able to get it to an exit very quickly (although we ended up in a very sketchy neighborhood). It was a harrowing experience and although I do not yet know what is wrong, I have a sinking feeling that I will end up like many others with similar problems...new transmission and/or whatever else the dealer can cook up. I thought there was a class action suit against Ford/Volvo over the alleged repair of the ETM. Where does this stand? What is your recourse if a recall does not actually fix the problem? It would seem the government should be involved as well as doesn't the NTSB oversee these official recalls? HELP!

I lost my last key to my Volvo S70. I contacted the dealership only to find out I had to come to the store to prove ownership of the car before I could order one. I found out the cost would be $104 for the key and another $230 for the remote. But what really disturbed me was the fact that I had to tow the car to the dealership to have the car hooked up to the computer to program both the remote and the key. I have a mechanic who was already going to replace three parts for me. Now, I can't have anything done until I come up with $500.00 for a key.

I purchased a new Volvo in 2002. I had numerous complaints, and took it into the dealer, while still under warranty. The complaints were never resolved. The back doors never closed well unless they were banged shut. The radio developed static on all stations, unless the lock buttons were pressed and then it was playing well for a few minutes. The lights were always burning out, and the covers were filled with water, especially after a rainy day. These were supposed to be repaired or replaced, but never were. The car jerked while moving in slow traffic. The brakes needed replacement at my expense, after only 10,000 miles. The tires needed replacing as well. After going to the dealer so many times and not getting anything accomplished, the warranty period ended.I then took it to a private mechanic, who is in the process of changing the lights, and checking it out, at my expense. However, he says he doubts the radio can be repaired, or the doors made to close properly. Why should this be the case, on an almost new car, that has maybe 16,000 miles on it? A radio is not a luxury item, why cant I hear the AM news radio without static? This is very annoying, and I was wondering if you could help me. I called Volvo direct, and the best they offered me was a 30% REBATE on the parts used in the repair, up to $200. Your help is greatly appreciated.

1999 Volvo XC70 ABS ECU Failure. Causes intermittent failure of the Speedometer, Odometer, places transmission into limp mode.

I hate to add to the list of complaints about the 2000 Volvo S80 since I will likely need to unload one soon. However, I am seeing a consistant list of problems that I have suffered through, too. Where to start? How about the many times the car refused to? On MULTIPLE occassions I've had to have the car towed to the dealer because it went into limp mode in the middle of the road. I got a software download from the service dept and was sent back on my way to have near miss after near miss resulting from my randomly dying car. When I went back with the knowledge that his had been the subject of a recall that they were aware of I got a sorry for the inconvenience we'll fix it this time. Hmm, were you just faking it all those other times?. What is up with the headlamps, tail-lights, perimeter lights and anything else that lights in this car? I keep a box of various bulbs in the trunk because I can't go 1,000mi's w/out something burning out. (Includng my patience.) Burning - fortunately my car has NOT (yet) burst into flames, however, today I was told I have one of those piched fuel lines and a seal that is leaking oil onto my engine. I may have isolated the problem everyone is having in advance of having it myself, but it's certainly gonna cost me. Did I mention the defective seatbelt, steering wheel adjustment arm that broke off right after I got the car, the pop-up drink holder that pops off, the myriad warning lights that I've been told to ignore - they mean nothing - that I'm afraid will have cried wolf one time too many now that my car is over 100K mi's. It might finally be telling me something but I will have tuned it out like a whiny teenager. The front driver's side wheel eat the bolts that hold it onto the car. Ask the people at Les Schwaub to see the shaved-metal remnants I've left behind after seeking their help when yet another strange thing has happened to my $40K car. So did this all start happening when they were acquired by Ford? Timing seems about the same and other companies seem to handle defects similarly. At least it's still pretty.

I drive a 2003 Volvo C70 in May of 2006. I really loved my carand had no problems. On Monday I was involved in a major collision. I rear ended a car at a rate of 30 plus miles an hour. I was taken to the hospital with head,facial,neck and back injuries. I am now on a 2 month temperary disability while seeing the doctor 4xs a week. My complaint the roll bars deployed, I have a 13,000 dollar front end damage repair estimant and NO AIR BAG DEPLOYED!!! All emergency personal were amazed that given the amount of damage that the safest car made?? Deployed its roll bars and not air bags. I have been told that air bags would have made all the differance in my injuries.

I have been experiencing problems with the transmission of my car. It has been slipping, surging, balking and bucking in to gear intermittently. I had my mechanic diagnose the problem. He informed me it was a common problem with transmissions of my make and model. I contacted Volvo's customer relations department. They informed me I needed to have it diagnosed by a Volvo dealer. I did.

They loaded new software to try and solve the problem, noting that it may be an internal transmission problem. I phoned the local Volvo dealership in Cedar Rapids to inform them the car was still exhibitting its original problems. I was told it takes the transmission time to relearn the program and to give it some time. I did this and the problem still exists. I had Junge Volvo re-evaluate the problem and they informed me I needed a new transmission.

I had Volvo consumer relations send all of the information on to their regional manager John Vitor to review for consideration for cost assistance for its repair due to the low mileage of the vehicle and it barely being beyond its warranty. Assistance was denied. I was not informed of this. I had to once again call their customer relations department to inquire about my case. It was then I was informed of the denial of assistance. I did some research on line regarding transmission problems others may have experienced with the same car.

The problems and complaints are ABUNDANT and Vovlo is quite aware of the issue. I even found a statement from an employee from a volvo dealership in North Carolina confirming Volvo's knowledge of this problem with S60 and V70 transmissions. As a Volvo tech he has had to address this problem a number of times. I think Volvo is taking complete advantage of it's trusting consumers saddling them with these money sieves. In my opinion they are conducting business fraudulently by knowingly selling this faulty product.

I

We bought a 2003 Cross Country with 65,000 miles on it. Test drove fine, seemed in great condition. Jeff, the dealer, talked us into buying the 4-year warranty from the Eagle Warranty Corporation. He said they don't cover everything, but everything major. By signing up for that warranty, we signed a release that waived all dealer responsibility--for anything. Two days after we brought the car home, it wouldn't start. We assumed that the expensive warranty policy would cover it, though we had not received the package from Eagle Warranty yet--it was still in the mail. We had the car towed to our local mechanic, and $400 later, it still wasn't fixed. So we had the car towed to our local Volvo dealer. He had to replace the main computer module. $2000. When we called Eagle Warranty, we found out that it was not covered by Eagle Warranty. And since Jeff had covered himself with that waiver, we got stuck with paying it all.


2000 S80 T6. The worst car that I have ever owned. I have replaced just about every part on this car. Radiator, Cooling fans, ABS control module, Air Mass Controlor / sensor, ball joints, motor mounts, the entire fuel injection system wireing, sun roof, steering wheel almost fell off it was so loose. The car has 96,000 very gentle miles on it. It rattles, squeeks and now won't even let you turn the key on. (Obviously it is in the garage and you can't put the beast in neutral and roll it out for the tow truck to take it anywhere but my place. If I were working for Volvo, I would run and hide.

Well we leased a 2005 Volvo s40 2.4i in April of 2005 and this car has been nothing but trouble. Starting off back on August 29th 2005 the car would not start. When i took it into service they stated that the car has water damage and now the whole motor needs to be replaced. Therefore we had to pay a huge deductible. Then back on November 5th 2006 the car would not start. I made the call for a jump start and it was fine until the next day. November 6th 2006 I had to call Volvo roadside again for a tow because it was not starting again. I was stranded for 2 hours.

December 1, 2006 The car did not start again due to electrical issues. December 12th 2006 received a jump start which was not effective. February 14 2007 the car won’t start towed back to deel Volvo. May 16th 2007 the motor mount broke therefore dropping the motor onto my axle and making me lose control while i was in motion. I was with my grandmother of 69 years of age which recently underwent surgery. I was taking her to the doctor when this happened. She nearly had a heart attack. Due to the vibrations and sounds we experienced when this happened she was shocked. She was in a total panic situation. Our lives were at risk that day. I call volvo roadside, they come pick my car up and take it to Deel Volvo.

I tried explaining that I was not feeling safe in this car anymore. Armando Ponce said that he can get me out of my current lease and put me into a new Volvo ,but the pay off will remain. This isn't sufficient why would I have to pay for this. I don't feel safe in this car anymore. Now it gets better May 29th 2007 I pick up my car from the previous incident and they state that it's ready. I picked it up and as I'm driving the car suddenly stops driving. It's like if i'm in neutral the whole time. Again i lost total power and i was obstructing traffic. I had to push my car for nearly 8 blocks. I am extremely afraid to drive this car and i feel that my life is at risk.

I am the first owner of a 2004 Volvo XC90. Currently with 69,000 miles. Less than 20,000 miles ago, both bearings needed to be replaced and the Volvo dealership replaced them at no charge because the car was barely over the warranty. Now both bearings again need to be replaced. The charge is $1300 and the Volvo dealership offered a 20% discount off the $1300.

I am insisting that Volvo pick up the fee and in writing state the bearings are guaranteed for 100,000 miles. On my own, I have found out that the 2004 XC90 has a problem with bearings -Volvo was not honest disclosing this to me but admitted it after I told them I knew about it. Still so far they are not willing to cover the cost of their faulty equipment. By the way, I was blown off by Frank at Volvo Customer Service 800-458-1552, extension1981.

He told me on 4/23/07 he would discuss the bearings cost with the Volvo Field Rep and the Rep's decision could take 3-5 days. On 4/27/07 when my husband called Frank regarding the decision, Frank had not called the rep and told my husband he called the dealership and the dealership would give us a 20% discount. I had told Frank that in our initial conversation. I am going to sell the Volvo if this is not resolved. The next car I buy will be a GM with a 100,000 mile warranty.

Well, we just got the bad news about our 2001 Volvo V70 XC. At 47,000 miles, the check engine light came on indicating that the transmission required service. The verdict: new transmission needed. Talk about total disbelief! Before this happened, we have been busy replacing light bulbs of all kinds. I have driven around for months without blinkers, etc. It has been nerve wracking to say the least. During the last oil check, the dealer informed me that we needed to replace various things amounting to around $1300.00. WE WILL NEVER BUY A VOLVO AGAIN! PILES OF JUNK!

We own a 2003 xc 90 with 95,000 miles on it. I'm being told that we need a new transmission. I don't believe this is happening. Every time we take it in it is something else. We had to put $13,000 into new turbos about a year ago, b/c the dealer said we had not changed the oil for a long time, even though the car had been in for a full service a month or so before that. I asked why no one saw it and they said that it was not their responsibility to maintain levels of oil. I assumed a full service meant checking the oil. I decided to live with it b/c we moved to maine and i got lazy, but since we have been up here it has gone down hill since then. And now i need a new transmission. For $50,000 i derserve care that does better than that. CAn anyone help? I am willing to invest time in legal action if there seems to warrant it.

I purchased a new 2001 Volvo V70 and because of a great deal of unpleasantness in the delivery process vowed never to give that dealer any future business of any kind. I have had the car regularly serviced and maintained by a very reputable local mechanic who has serviced my family's cars for many years.

The mechanic knows when he sees me drive up with the Volvo that it is almost certain that he is going to be replacing a burnt out bulb. With only 37,000 miles on this car I have replaced headlamps three times and every other bulb including the license plate bulbs at least once. A number of the rear bulbs have been replaced several times.

On one occasion, on the recommendation of Volvo my mechanic replace3d evry rear bulb good and bad. Notwithstanding my constant comment that there has to be an electrical problem my mechanic seems to believe this is not the case. Recently, someone I met stated that he understood this was a problem with all 2000 and 2001 Volvos, at least the station wagons.I also have intermittent problems with the door locks and the alrm sytem.

The computer read outs for gas mileage, etc. has never worked properly from day 1 but I ultimately gave up on getting it to work right on the ground that the process was more trouble than it was worth.From now on I will stick only to Toyota products, which I have never had the slightest complaint about.

I currently own a 2004 Volvo XC90. I have had a comfortable and safe experience since purchasing it in April 2004. However, there have been a number of issues that are of great disappointment. Both left and right wheel bearings failed so far in addition to my latest critical problem; transmission failure. The vehicle has 87,000 miles on it.

The first wheel bearing was covered under warranty at approximately 35,000 miles. The second bearing went at approximately 70,000 miles, which I was responsible for. I have had 8 new cars previously and I have never had to replace a wheel bearing or a transmission in any of the eight vehicles. Now with this situation arising, we have major concerns of the quality Volvo is putting out to the consumers.

I can assure you we have done all the recommended maintenance through our dealership, Stadel Volvo in East Petersburg, PA and we have the records to prove it. I just am having a hard time excepting that I need to replace a transmission @ $3,800.00 on a fairly new $45,000.00 vehicle. It does not sit well and I think I have been taken advantage of.

2001 V70, Transmission Failure, 112K miles, transmission solenoid culprit. Cost - $6750 to repair.

The Volvo V70 had a significant problem with it's electronic throttle system.....I bought a 2001 V70 and spent 3 years paying for a variety of things..car had massive hesitation issues, then the dash board lights kept going off/on, then I replaced bulbs every month!

Then, my the passenger side door/window stopped working (more money spent to try to fix), then the temp guage on dash went out, but the car began not hesitating as much....this is when the recall came out. I did it. It fixed EVERYTHING! Now, not nearnly a year later and it is all starting over...I have an appointment with a dealer who is already telling me that it may not be this problem...I WILL NOT SPEND MORE MONEY!

I am leasing a 2004 Volvo S60 2.5T. Lease is up in June. 11 months ago at 35K miles (still under warranty)my transmission slipped and needed to be serviced (light came on). I brought it in to Nalley Volvo to be serviced. They patched the problem by flushing trans fluid and updating computer, etc. Well now at 52K (2k miles over warranty).. guess what?!!.. same thing is happening and they are telling me that I need to replace the transmission!! Why didn't they do it at 32K miles when the same problem was occuring? I am so mad!!!

This will cost me around $6,000 probably (don't know exactly yet). Keep in mind that my lease is up in 5 months.

The high-end factory-installed CD player in my 2001 Volvo V70 jammed with three CDs in it (it holds four). There is no way to force the unit to eject, so I brought it to the dealer for troubleshooting. I had the service done while I waited. Two hours later a technician came to tell me that they'd checked things out and would have to order a new unit, after which the jammed discs would be returned to me. Upon returning to my car, I noticed with some dismay that the dust pattern on the radio and dash had not even been disturbed.

I called the service advisor and was told that all that had been done was for the technician to turn the car on, push eject, and confirm that no discs came out. I was furious at this ... why had I waited over two hours for someone to tell me what I already knew? I waited a few weeks for the new radio unit to come in to the dealer, then had the car serviced to install the new radio. I was told that the old jammed CDs could not be retrieved by the dealership, but that the unit would be sent in to the factory and the CDs would be returned to me in 4-6 weeks. It's now been over 6 weeks, so I called the dealership to see what was up.

They now tell me it can take up to one year to receive CDs back, and they have no way to check on the status of this. Had I known this, I would have asked for the unit back myself so I could dig the CDs out.

Just purchased a brand new Volvo XC90 on Friday, 12/15/06. Drove it a day and a half (12/17/06), when another car on the road blinked its lights and told us we had a huge gas leak. We pulled off and called for assistance. The car smells like gasoline. Terrible! This is a brand new vehicle (6 miles when I took it off the lot, 130 at the time of the event). Gas was pouring out from under the passenger side of the vehicle. I have never owned a new car that was so dangerous. My wife and two kids are fine. The car was flat bed towed to our dealership.

I am bringing them the keys and cancelled by security deposit check. Let them sue me, I will counter sue. This car is a tinder box waiting to explode and won't risk my family's life. We all felt sick from the gas fumes although we didn't go to the hospital.

Own a volvo s60 with 47,000 miles ....just learned the transmission is going out....Volvo will not warranty this repair because the 4 year warranty expired in January of 2006. So the most important item in the warranty, the mileage is being ignored... This is my third and LAST volvo that i will ever own.

My l990 Volvo burst into flames while it. was parked ina friend yard. The car was not even running. How fortunate I was that someone passing by knocked on the door and called the fire department. Was there a recall of this car? How can I be conpensated?

Volvo S60 2001, don't buy one. ALready having to replace transmission. These cars clearly have a manufacturing issue.

$3,000.00+ to be repaired.

On October 6, 2006, I took my 2001 s80 to the Volvo dealer because my car stalled on the expressway. It surged until it completely stopped. The mechanic completed the Crank Vent Cleaning for a charge of $575.00 along with $248.00 in parts and a basic lube oil and filter change $29.95 Total 928.00 On October 7, the oil light came on and STOP engine light. I made it back to the dealer and the Service Advisor stated that if the light goes off there is nothing to worry about. On October 20, my car stalled again on the express way, I had the car towed back to the dealer, just to find out that there was a hole in my engine and the cost would be $5,200 for used engine. I feel that the service department took advantage of me because of my lack of knowledge on repairing cars and stated that it was MY FAULT. I sincerely trusted the dealer in all repairs of my car and based on the money I had already spent the could have at the LEAST CHECKED THE ENGINE and made notations for corrections when they released the car on the initial repair on Oct. 6, 2006.

On 8-23-06 my husband drove my 2000 S80 for a short trip across town. On the return trip he noticed the transmission would not allow him to accelerate. The car said to check engine. Also it read engine trouble urgent. I took my vehicle into Motorcars Volvo on Rockside Road. I was chared $103 to advise me that I need a new transmission. I left the dealership and called Consumer Service. I spoke with Margaret and after a play on words she advised me a field rep would call me

Motorcars Volvo said it would cost $4600. I'm waiting on a call from the Volvo Rep. Keep in mind that I have paid for the throttle problem and the ABS problem. I don't drive the car every day because it is not a positive reflection to my business. It has been serviced and maintained as according to Volvo's schedule. I am waiting for a Volvo rep to call me, but based on all the reports I've read on the web I'm going to reserve my opinion.

I am the original owner of a 2001 Volvo V70 Station Wagon. I have brought this vehicle back to the dealer numerous times, to have them check and repair the slipping transmission. The slip occurs between first and second, and between second and third gears. When it slips, the automatic transmission goes into clutch mode, and no power is transmitted to the wheels; the engine just revs up for a few seconds, then the transmission grabs with a slam. I have told the dealer that this could be very dangerous during a left turn, or during slippery road conditions.

They deny that the slip occurs, and have downloaded updated programming into the cars computer in an attempt to make it shift better. I told them the slip feels like someone stepped on a clutch for a few seconds, but to no avail. I purchased an extended warranty, and currently only have 56K miles on the car. It has slipped since it had about 10K miles.

No accidents yet, but I fear making left turns, since the slip could result in total loss of power to the wheels while the automatic transmission shifts from 1st to 2nd gear. I have told the service technicians at Volvo of this concern, but they have not resolved the problem.

For those of you considering a Volvo S-80, don't!! We have had ours since new in 1999. It made it to 110K miles - all freeway between the Valley and the Westside. In that time we have replaced the transmission twice...once at 36K miles and again at 92K miles - this one was out of our pocket to the tune of $4500. It has also developed a series of transmission fluid leaks since 50K miles - the seals have been replaced 8 times by the dealer and independent factory-trained techs - still no improvement. Also since 25K miles we have learned to live with permanent check engine or emission control warning lights. We would like it to make it 2,500 miles between oil changes before a warning light or message appears. Finally, we have replaced the motor mounts 3 times in the first 75K miles.

I

I purchased a new 2001 Volvo S 40 in July 2001. The car is driven my me, to work and back, about 40 miles a day. It has less than 45,000 miles on it. Today, I was told by the local Volvo dealer that it needs a new transmission. I am appalled by the news, having had the car in for every scheduled maintenance (I have the records and the bills), as well as the oil changed every 3,000 miles. The car was bought in Vermont and serviced in Vermont by a Volvo dealer for the past 5 years. In December 2005, I moved to Virginia and had the car serviced at the Charlottesville Volvo dealer for an oil change in April. At that time, they attempted to diagnose the problem -- a noise that was intermittent that might be an axle problem. Recently, the noise became permanent and lo and behold, it wasn't an axle problem but a transmission problem.

I have not yet heard from Volvo North America. I have also sent a request to Almartin Volvo in Vermont. The estimate for the transmission is over $3300.

I was involved in a high speed accident on June 24 2006. I was driving a 1995 960 Volvo....After crashing into the car in front of me going approximately 60 miles a hour my air bag failed to deploy...After looking this up...Back in Nov. 1994 Volvo recalled 132 1995 960 Volvos for (guess what?) Failure of frontal air bag to deploy...After reporting this to Pat Sacus...Product Investigator Coordinator of Volvo....She said I am sorry, you are mistaken However, after I informed her of the NHSTA Campaign ID number(94V215000)(in regards to the recall) she decided to investigate it. I am currantly waiting a reply

Neck Trama....Not only did I hit the car in front of me going fast--BUT I was hit from behind by a car also traveling fast. This was on I-93. The accident was caused by an idiot stopped for a turtle in the FAST LANE.

We purchased a 2000 Volvo S80 and it currently has 85,000 miles on it. In the past two years we have had to replace the alternator, a few electrical control modules, the drivers window track will not roll up or down, replaced the throttle body, the passenger headlight will go out at random, and of course three separate warning lights come on at random: ABS, Oxygen Sensor, & Traction control. I believe this an electrical design flaw. Understandably, some parts will need to be replaced over time. But one minute everything is fine and the next it's not. In the past year I have spent over $2600 in problems that shouldn't be happening.

We have a 2000 S80. Basically it has been a good, safe car. But, as my wife says, its always $500 for any repair, especially when taken to the Volvo dealership. Tires are $600 per set. The latest thing, and what people should really know is that the brakes are designed to wear the pads and the rotors. Yes, the rotors are designed to wear out every second brake job. That comes to $600 just for the rear pads and rotors. This I consider a significant design flaw, or at least a significant issue that should be disclosed to purchasers. The dealer repair fellow claims that this system is designed for better braking. Maybe so, but it probably will push us over the edge in terms of keeping the car and moving back into something more reliable and cheaper to maintain, like a Japanese built car.

My 2001 Volvo S60 was parked in my driveway witht he ignition turned off for approximately one hour. When we went outside the front hood was literally in flames. The car was totally destroyed and melted into the driveway. The fire department said the cause of the blaze was traced back to the front hood. Volvo of North America inspected the car and declined responsibility. I have contacted them and they have refused to take responsibility. I am in the process of trying to find the best lawyer to sue them.

The out of pocket expenses and the repair to my driveway after insurance reimbursement has been close to $5000

I have a 2003 Volvo XC90 with 47,000 miles on it. The engine needs to be replaced due to sludge build up in the engine. The dealership is refusing to fix the car under warranty, claiming neglect on my part for a lack of oil changes between 4/04 and 6/05. I am claiming that less than 10,000 miles ago (6/05), the dealership performed a full service check up / inspection on the vehicle – including an oil change – and gave the car a clean bill of health. That is the purpose of the inspection. IF THAT IS THE CASE, the damage took place within the last few months after the last visit. This would mean faulty engine and therefore warrantable.

I have a Volvo S80 T6 2000 model. It has only 42000.00 miles. I took the car for servicing because it was displaying Transmission Service urgent message. The dealer wants to replace the transmission. There are numerous other problems with this car.

The economic damage is close to $8000.00 and the loss of trust in the car. There is a good chance that I will get rid of the car, that is another $20,000.oo down the drain.

Fuel rail leaking raw gas on 1995 960; extreme hazard-no safety recalls found. Did find recall notices on later models, but not on 1995 960's. Headache from smell of gas, in addition to extreme safey hazard. This should have been a recall event, especially after I have found so many other complaints of same origin.

I own a 2001 Volvo S40. In early April 2005, my vehicle was diagnosed as being in need of oxygen sensors, which was the reason for my check engine to be activated. The problem is that my car had approximately 25,000 miles on it. As of mid October 2005, the check engine light has been reactivated and the vehicle was recently diagnosed at the Volvo dealership as needing new oxygen sensors-again. Currently, my car has 32,000 miles and is going on its third set of oxygen sensors. The parts and labor that are required to fix the problem are truly expensive. All my complaints to Volvo have fallen on deaf ears.

Two years ago I bought a new Volvo XC 90, a car I have dreamt about for a long time. I decided against VW Touareg and Lexus RX 300 because of at the moment I was very satisfied with VOLVO V70 (1999). I though Volvo would be a decision I could rely on...

Following is the list of defects I have had to cope with for past 2 years of using Volvo:
- change of SIM card holder, integrated phones switches off spontaneously
- change of a component of power steering ssystem
- change of trunk cover - strange noise
- High Performance Audio - strange noise when playing CDs; not repaired yet
- strange noise at engine start, not repaired yet
- carpet holder
- could not open the rear door and take out luggage :-))
- change Continental PremiumContact tyres after 25 000 km
- change of the driver safety belt
- change of stabilizator bar after 48 000 km
- change of seat cover after 80 000 km
- change of the rear absorber after 80 000 km

- engine stops spontaneously; change of software, overall maintenance necessary

In 2005 I could not use my car for more than 2 months only because of maintenance. I think that quality of Volvo cars decreased rapidly after Volvo was purchased by Ford as my Volvo V70 (1999) with more than 300 000 km works without any serious defect. Volvo XC90 is my last Volvo.

On the highway, I was driving my Volvo S80 @ 78 M.P.H when my engine suddenly stalled. I had an accident, however I was lucky nothing serious had happened. After this, the maximum speed that the car can drive is 30 M.P.H. I have invested thousands of dollars into this vehicle, especially at the Volvo Hassel Dealer of Glen Cove only to hear that there are more problems with my car. Since last year they have both replaced and repaired:Fuel line (replaced), ABS contol module(replaced), Fuel Filter and Pressure line (replaced),airflue meter sensor(replaced). Then, my own personal mechanic replaced 4 oxygen sensors, and 2 front struts, and 2 rear shocks,and 2 sway bar links replaced. Volvo Hassel continues to tell me that ETM electronic throttle module needs to be replaced due to a defect during manufacturing because over 400K cars (Volvo S80 1999 & 2000) were affected.

I already spent 5,000 USD, and now I must spend more for this ETM problem. I have lost my confidence in the Volvo brand because I once owned a 760 GLE and had never experienced the problems that I have to face today with the Volvo S80.

On the 1998 Volvo V70, failure of ABS system (electronic brake computer module), random and intermittant diagnostic alerts on instrument dashboard suggesting multiple sensor readings leading to needless repairs, and premature brake component failures requiring frequent rotor and pad replacements.

The consequences of owning this car include thousands of dollars of repair costs, hundreds of hours of the vehicle not being available while in the repair shop, and unmeasurable hours of conflict with Volvo service organizations beginning with Volvo the manufacturer. I join a long list of Volvo owners who own poorly engineered vehicles manufactured by a corporation that fails to recognize any degree of responsibility in corrective action or for that matter in even acknowledging that the product they have sold is of poor design and inherently flawed. Volvo's reputation for comfortable seats and doors that close well is meaningless when their vehicle design is inferior to minimally accepted engineering standards resulting in the car becoming a thirsty money sponge and ultimately traded or sold away in disgrace. Volvo should be ashamed for their own arrogance, and the marketplace is quickly becoming educated on Volvo's digraceful performance to its customers.

I have a 2001 Volvo S80. The enigine has failed to respond to the throttle on three occaisions. Two of those times the car would barely cross the street and was almost stalled in font of oncoming traffic. I noted that your site indicates there is an NTSB investigation on this car and its throttle problems. I've reported this to Topping Volvo in Olympia, Washington and am taking it in tomorrow to have it checked.

Car suddenly slows to nearly a stop. It won't take the gas or accelerate. Mechanic said this is a common problem with Volvos and it should be part of a recall.


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