
Tennakoon of Germantown, MD on Oct. 9, 2009
I bought a vehicle paying cash $7750.00 on Monday 09/26/09.It was Honda CRV 2003 milage was 105257.at the moment he (Sales person Alyas A) did not give me the Tittle of the vehicle he promissed me to mail it on Tuesday 09/27/2009 and He told me vehicle is on good condition,everything is working perfect.The day was rainy and bit cold day so, I couldn't realise AC is working correctly but the next day I realised the Air Condition is not working. So,I called him and tell that then he suddenly told me to go and buy Free on can it is just only $6.00 and put it then it will work.
Then I asked Title of the vehicle He told me It is going to mail soon.Then I called him next day and asked the title He told me give me your phone number and I will call you back in 10 minutes. Then I was waiting 10,15,30 minutes but he never called me.Again I called him several times he never pickup the phone.So, nextday I bought that freeon can for AC It was around $30.00 but I am not sure how to do it so, I called him he never pickup the phone. Friday,Saturday,Monday I called he never pickup the phone. Monday I called using my friend's phone at that time he picked up the phone and I was asking the Title of the vehicle.He told me he need to check and tell me So,again I gave my phone number to him.But he did not call me.Again I was keep calling to him he did not pickup the phone when I am calling 15,20 times he picked up the phone then I told him you did not give me the title and Ac is not working and thereis no owners mannual so, plesae take this vehicle and give me my money back.
He told me there is no return policy (but I saw he postered all the vehicle 3months or 3000miles waranty).So I told him I am coming tommorow keep the vehicle and give money back he told me "no" and hanged up the phone. Again I called him and left a message that I am coming on Thursday ged please get ready my money.Again I called several times finally he picked up the phone I told him "I am coming Thursday" He told me Thursday nobody is working sale is close.But I was so upset I was feeling he is going to do a fraud to me then I got a leave (from my office very dificulty because my leave is over for this year) I went to the sale on Thursday 10/08/09 sale was open and it was working as usual customers were there. He saw me and he was on the phone long time then talk with me I told him take this vehicle and give money back because you dont have title and AC also not working and there is no owners manual too.
He told me there is no return policy but I will repair your AC, your title is coming on the way and I will give you the owenrs manual too and he ask to repair AC He doesnt have Freeon can I told him I have it he sent somebody he tried but he told me there is some problem need to look at by a mechanic.I told to Alyas please do it today because I am coming from more than 100 miles (one way) He told why you came today my all the mechanics are bussy now not today come Monday or Tuesday then I told him It is difficult to get leave from my office and I have to 100 miles again up and down 200 miles. He told me nothing to do then I asked what about the Title? then he told me it is coming on the way then I told I can wait whole day if you are giving the Title. He told me no it is coming with mail and ask me to come next week. Then I told him I am coming next Monday 10/12/2009 he promissed me to repair my AC to give vehicle Titleand owners manual for the vehicle.
Today is 10/09/2009 this is severe stress for me.I already sold my old vehicle I need to change old tag and insurence to new vehicle but without title I cannot do any thing this guy Alyas is not taking care me I have to more than 100miles to see him.I asking to keep the vehicle give money back or if correcting this trouble on Monday 10/12/2009 stil give some of money for this troubles created by his fault.