1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Triforce Motors

Thornburg, VA


Consumer Complaints & Reviews

My wife and I live in Keyser, WV. 300 and some miles away, we saw all the information on the Triforce Motors website and thought it would be a good trip to see their inventory.

When we got to the car lot, I was blown away by the sheer volume of the inventory. We were optimistic so we tried a few cars. The sales person, who was a slicked back Tony Montana wannabe, tried to fast pace us into cars but we took our time. He downplayed everything about rust and even told me not to test the suspension because the bump may fall off. We tried multiple cars. All 4 door vehicles, a white infinity, a black Cadillac a few Audis and a few others, none of the test drives lasted any more than 5-10 minutes or even left the parking lot. None of their inventory is VA inspected and would never pass. It's probably against the law to falsify an inspection sticker so I may just find that out and contact VA police.

I did not buy from them, instead, bought a much nicer less dented and less rusty car 30 minutes from my hometown. I would not recommend Triforce Motors to anyone and feel they should be shut down especially the slicked back car salesperson that is only out to trick people. Don't buy, be smart and stay informed. I'm not a dumb *** when it comes to scam artists.

I bought a 1995 Dodge Dakota from Triforce in Dec. 2011. It was supposed to be ready when I got there. When I got there, the inspection hadn't been done, the gas gauge was broken. I was there about 3 hours waiting for them to get things ready. The guy that did the paper work told me that everything was included in the purchase price, including tax, tags and title. I waited for the tags to arrive. Called DMV and they said they had no record of this vehicle. Called Triforce and they of course lied and said they didn't say that, and when I told the guy on the phone who the salesman was, he said he didn't know him and hung up.

The VA state inspection was fraudulent. I had to spend close to $800.00 to have it Maryland inspected. The engine was changed (not the original engine in the car). It's also not disclosed. They said they would help me out with the repairs, but that never happened. If you're even thinking about buying a car there, don't!

They committed fraud; they lied. I have contacted the Better Business Bureau. I will be contacting the VA State Department of Taxation (It seems like it is a cash business.), IRS, and anybody else I can think of.

On November 26th, me and a friend drove from Columbia, SC to check out a 1996 Honda Civic DX that had 138,000 and change on it. It was for sale for $2994. After driving for 6.5 hours, arrived at the lot to look at the car. The latch to open the hood did not work. The trunk would not close after being opened. The speed sensor did not work or the odometer. The driver's side window would not roll up or down properly. Air did not blow cold air. The salesman said that they could fix these problems, but the car was described online as ready to go. It was ready to go alright, to the salvage yard. If you see a car on this website and think the deal is too good to be true it is. Don't waste your time with this dealership.

Hi Al this is Josh. As I told you if the car turns out good and lasts more than 6 months, I will write a good review, well here's the 7th month and it's still ruining strong. As I told you these people that are writing bad things about you guys. They need to understand it is a used car and any thing could happen, there is no guarantee. Good luck! Sell more cars!

I found pictures of what seemed to be a really nice truck online. After I drove 350 miles for seven hours, I found this truck to be completely disappointing since the grill was broken, alignment was way off, wrong tires (not the one in the picture), and the salesman is incompetent. Many excuses were given for why several lights were lit on the dash (check engine, ABS, brakes). The salesman was argumentative and tried to start a fight with me. Needless to say, I left without buying the truck. I would not recommend this dealership to anyone.

I purchased a 2003 Honda Accord EX, 2 door coupe. First off, the car came with one key, and the sunroof didn't work, neither does the door lock. I brought the car February 2011 and by March 7, 2011, I was paying over $2,000 for a new transmission.

I called Al, the owner's son and explained to him what the car was doing. I took it to Honda dealership where they told me it needed a new transmission, apparently, they put the " transmission stopped leaking" ** in it and that lasted long enough for them to sell it. I paid $6,000 cash for the car, didn't get my title until about 3 weeks later, and I had to drive over 50 miles to go back to get it. Don't buy any cars from these people, they are all out to get folks' hard-earned money, they don't care.

I drove 1 hour to buy a car for about $1500. I was wondering how they can sell cars so cheap. When I went in, I was surprised to see how many cars they had. I didn't expect a car with inspection and warranty for $1500. But they surprisingly do have pretty nice car in my price range. I have had it for 2 months. So far, there are no problems. I'm crossing my finger so it doesn't break down after the warranty expires. If you go talk, take your time and choose wisely.

I purchased a 2004 Volvo S40 in July. Since July, I have replaced the brakes and rotors on the front, front axle, thermostat, camshift cylinder. Now it is in the shop again with more problems. I have probably sent more in repairs than I paid for the vehicle. I am very disappointed with this car. I would not recommend this place to someone. I only got a 30-day warranty. I took the car to the Volvo dealership for all my repairs. They informed me that I probably will have to replace the engine. Also, the airbag light is on. They told me they were going to put a new battery in the car. Well, the battery is not new.

I have bought 3 cars from them, all of them have been great cars. But you have be patient with them since they have a lot of cars to choose from. Take your time because they have good cars and bad cars. They will tell you if the car has any problems.

When I went in, I asked them how the Benz e320 is. Sammie told me they had just received it and haven't checked them out yet. And believe me they have a lot of loyal customers. When I bought my car, there was another guy buying his second car from them.

They sell good and bad cars. I was lucky that I have bought three cars from them and I've never had any major issues other than the normal maintenance; they will tell you if the car has any problems, and will give you a good discount, or if you see anything wrong with the car, you can ask them to fix it and they will.

They sold me a car that my daughter didn't like, because the car was too big for her and she couldn't see her blind spot.

Even though there is no return or exchange policy, they exchanged it for me and the car runs excellent. Remember one thing, in the use of a car worry more about the mechanical aspects of it than looks.

I recently purchased a 2000 323i BMW. Prior to purchasing the car, I noticed that there were two different lights on. Not knowing what the lights meant, Al and his brother told me and my husband that all BMW can have lights come on for all things. He told us that the lights are not significant, and they can be turned off with the machine. To prove it, Al's younger brother took the car to a gas station to fill it with gas prior to a test drive. Upon his return, he stated, "The light went away. It was because the car was out of gas." When asked about the other light that looked like airbag light, they told us the same story about BMW's and their airbag frequent lights on.

I then recalled that prior to the day that we test drove the car. I noticed that the vehicle was never moved from the spot. The gas level that was low with yellow light (empty gas light) was still at the same level with the light indicating that the gas was low. I told my husband that Al said the car is going for inspection. How come the gas level is still low, with the light still on? It meant the car was never moved, indicating that the inspection was never done. My husband then pointed to me the new sticker on the windshield, revealing a new sticker that was not there two days ago. I asked Al what happens if the lights turned out to be significant.

He said they are not and stated, "I am planning on purchasing a new machine that will be capable of turning off lights like that. When I do, bring the car back and I will turn the lights off for you." Unsatisfied with his answers, we took the car to a mechanic. The mechanic told us the lights were engine light and airbag light. We were told that the car is not in good condition to pass inspection. I called Al and told him about the airbag light and the engine light that his brother turned off and told me it has to do with empty gas light. He said, "He is not here now. I will ask him and see what he says." He also maintained that the airbag light is non-significant.

I purchased a car from this dealer for $6,000.00 and it already had an inspection sticker on it from the dealership itself when the car was clearly not able to pass inspection. There were various lights out along with the turn signals not working properly and several things turned out to be wrong with the emissions, all things that would negate the car from being able to legally pass inspection yet an inspection sat on the wind shield of the car newly produced stating that the car passed VA state inspection. Upon buying the car, I got a slight smell of oil and when brought to the dealer's attention, the owner himself outright and blatantly lied to me stating that during the car's tune-up, it had all new rings and seals put on and the smell was that of the new seals and old oil burning away. I was then assured that this was true by the dealership's mechanic who stated that "the smell would burn off after driving the car for a period of time". I came to find out that the motor had 3 different leaks and all of the seals were old and in need of replacement.

After several calls and footwork, we found out that the dealer is a fly-by-night scam artist along with all of his employees. They virtually lie to everyday consumers and back each other's story. Once they have your money, you can't even get them to answer their phone or return your call. After purchasing the car, we found out from the Audi dealership that the car could not have passed inspection and the sticker was false. Everything the owner and dealer said was a lie and after the six thousand dollars spent on the car, we spent an additional thousand dollars on routine maintenance and two thousand and seven hundred dollars at Audi repairing the car. Now that we have a grand total of ten thousand dollars into this car, the car is going to have to be sold because the check engine light is still on along with an unpassable emissions problem that will cost over a thousand dollars to repair. At some point, you have to draw the line and cut your extreme losses. What astounds me is that a company with this many bad reviews that is blatantly robbing the tax-paying citizens of Virginia is allowed to remain in business. Shouldn't the attorney general of VA do something to protect its consumers?

The economic consequence has been drastic because we virtually used up all of our tax money and our savings trying to put our family into a nice reliable car only to be ripped off and left with nothing to show for all of our hard work and honesty, something which this company is allowed to operate completely lacking and completely unchecked.

We purchased a 2000 Saturn from Triforce Motors, about a month and a half ago. Shortly, after bringing home the car a check engine light came on and it began to show transmission problems. We called took it in for work under the 3 month warranty and the warranty company had no record that the warranty that Triforce was suppose to have purchased was in place.

After many phone calls and several weeks, the warranty was finally in place. The warranty, however, only covered $1000 and the repair was going to cost at least $3500. Triforce would not take the car back ever for an exchange for a different car. The cars the sell are crap and they will not stand behind them. The 3 month warranty is worthless. When you call them they will not return you calls and continually hang up on you if you reach them. They are a company I would never deal with again and advise everyone to stay away.

Today is 02-26-10. On 02-22-10 I bought a used 2000 Dodge Stratus from TriForce Motors. I test drove the car, it was fine and it had a VA inspection sticker on the window. As soon as I pulled off of the lot and onto the highway, every light on the dashboard started going haywire. About two hours later, the car did not start.

After a few minutes, I got the car to start. Next day, same thing. I took it to a mechanic and he told me that I have to take it to the dealer. I took it to Dodge and they told me to call TriForce and tell them to give me another car. I would not recommend TriForce, this experience has been devastating. I do not want another car from that place and I will contact the VA State Police regarding the inspection. Do not buy from TriForce Motors.

First let's start with their logo- clean cars under $5000.This is lie from the very begining!I bought my car from them(10.12.2009),it's Nissan Maxima,paid $6900 cash for it.The car was ok in first look,runs and drives good.Whatever happened is after that.Not more than week later I start seeing the problems-transmission is hardshifting,strange noise from the engine,mechanic said it's the valves,may be even timing chain.I contact him immidietely,he hang up on me a lot of times but finally when I got to talk with him he said you have warranty and they will cover everything if anything happens with the car.I check the piece of paper for the warranty he gave me,it does say that his parts were covered,but when I called this company I was very upset.They told me my warranty is only with $500 limit and this is written in 4th page of the warranty.

This guy only gave me 1 page,telling me everything is covered and I couldn't see this when I was buying the car,if I would saw it I wouldn't buy the car.What a big lie.After I called this guy again and told him what I've heard from the warranty company he only said oh yeah it's like that you can read it at the back pages,I told him that he didn't give them to me,he said he did,I told him no,my roommate was with me when I was buying the car and he can confirm that,he can also confirm him promising me that everything with the repairs is covered.

I bought a vehicle paying cash $7750.00 on Monday 09/26/09.It was Honda CRV 2003 milage was 105257.at the moment he (Sales person Alyas A) did not give me the Tittle of the vehicle he promissed me to mail it on Tuesday 09/27/2009 and He told me vehicle is on good condition,everything is working perfect.The day was rainy and bit cold day so, I couldn't realise AC is working correctly but the next day I realised the Air Condition is not working. So,I called him and tell that then he suddenly told me to go and buy Free on can it is just only $6.00 and put it then it will work.

Then I asked Title of the vehicle He told me It is going to mail soon.Then I called him next day and asked the title He told me give me your phone number and I will call you back in 10 minutes. Then I was waiting 10,15,30 minutes but he never called me.Again I called him several times he never pickup the phone.So, nextday I bought that freeon can for AC It was around $30.00 but I am not sure how to do it so, I called him he never pickup the phone. Friday,Saturday,Monday I called he never pickup the phone. Monday I called using my friend's phone at that time he picked up the phone and I was asking the Title of the vehicle.He told me he need to check and tell me So,again I gave my phone number to him.But he did not call me.Again I was keep calling to him he did not pickup the phone when I am calling 15,20 times he picked up the phone then I told him you did not give me the title and Ac is not working and thereis no owners mannual so, plesae take this vehicle and give me my money back.

He told me there is no return policy (but I saw he postered all the vehicle 3months or 3000miles waranty).So I told him I am coming tommorow keep the vehicle and give money back he told me "no" and hanged up the phone. Again I called him and left a message that I am coming on Thursday ged please get ready my money.Again I called several times finally he picked up the phone I told him "I am coming Thursday" He told me Thursday nobody is working sale is close.But I was so upset I was feeling he is going to do a fraud to me then I got a leave (from my office very dificulty because my leave is over for this year) I went to the sale on Thursday 10/08/09 sale was open and it was working as usual customers were there. He saw me and he was on the phone long time then talk with me I told him take this vehicle and give money back because you dont have title and AC also not working and there is no owners manual too.

He told me there is no return policy but I will repair your AC, your title is coming on the way and I will give you the owenrs manual too and he ask to repair AC He doesnt have Freeon can I told him I have it he sent somebody he tried but he told me there is some problem need to look at by a mechanic.I told to Alyas please do it today because I am coming from more than 100 miles (one way) He told why you came today my all the mechanics are bussy now not today come Monday or Tuesday then I told him It is difficult to get leave from my office and I have to 100 miles again up and down 200 miles. He told me nothing to do then I asked what about the Title? then he told me it is coming on the way then I told I can wait whole day if you are giving the Title. He told me no it is coming with mail and ask me to come next week. Then I told him I am coming next Monday 10/12/2009 he promissed me to repair my AC to give vehicle Titleand owners manual for the vehicle.

Today is 10/09/2009 this is severe stress for me.I already sold my old vehicle I need to change old tag and insurence to new vehicle but without title I cannot do any thing this guy Alyas is not taking care me I have to more than 100miles to see him.I asking to keep the vehicle give money back or if correcting this trouble on Monday 10/12/2009 stil give some of money for this troubles created by his fault.


Quantcast