In February, I purchased a practically "brand new" 2009 Toyota Yaris, according to the dealers. It had 3,105 miles on the car when I signed my contract. Of course, the low mileage is how they really sold the car. I mean who would not want a year old car, with such low miles, right? (sounds good right? hah, there's more) A few months later, I started having problems with my brakes. I have had two wrecks, and an almost wreck this past Wednesday. I hit a cop car, the back of another lady's car, and by the grace of God, I was able to jump the curb, and miss two trucks.
If there is an instance where I have to hit my brakes, my car still does not stop. I can have my foot all the way down, until it will not go anymore, and the car still does not stop. It continues to slide, until it is ready to stop (there is more). I went a few months ago, to get an oil change, and asked the men at Mike Calvert to check my brakes. Supposedly, they did but the problems still continued. After my incident last Wednesday, I was pretty much at my wits' end. I called Mike Calvert, and they directed me to Fred Haas, since they are closer to my job. I went to Fred Haas 30 minutes ago, and got absolutely nowhere. The mechanic and service adviser said that, since the problems I have do not happen frequent enough, they may not be able to find nor fix anything.
The same guy Ken told me to come in at 1:30, and he'll have someone to check it for me, and it should only take about 30 minutes. We sat there talking for those 30 minutes, and all they could give me were excuses. They never took my car to the back to get looked at, then told me that they could look at it around 4-4:30. I informed them, that I do have to get home from work and to school tomorrow. They said that the shuttle could take me, which really upset me, because the shuttle will only take me back to work. After that, I would be stuck out. Toyota is one of the only dealers that do not give loaner cars. Furthermore, it's a hassle for me, because I did not make this car, nor did I cause the problem.
My next issue is that my car had 3,105 miles on it in February, and now has more than 20,000 miles on it! How is it possible that I have put over 17,000 miles on a practically "brand new" car? This is crazy to me. My next step is to have a lawyer contact them, and we go from there. I feel like my life is on the line in this car. I also feel like Toyota does not care, which means I have to do what I need to do for me. I need help and immediate action. I only rated because I had to, but my experience was below 0. My insurance has gone up because of my accidents. I will not continue to suffer because of this.
