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Consumer Affairs


Toyota Scion


Consumer Complaints & Reviews

I have a 2007 Scion tC. The air bags did not deploy, and the ABS did not work! This happened in 2007. I was told nothing could be done, so I didn't push it any further. I just came across this site, so I thought I'd share my experience, and maybe, eventually, this issue will be resolved.

I was traveling on the highway, going approximately 70 mph. I pulled out behind someone to pass another car (and I gave a good amount of distance before I pulled out), when the car I pulled out behind slammed on their brakes for no reason and basically came to a stop. I slammed on my brakes and swerved to miss them. My wheels locked up even though I supposedly have ABS! I ended up fish tailing, I lost control, and I slammed into the guardrail on the right with the front of my car, completely destroying the front of the car, so that everything was pushed back towards the cabin and the engine was sitting on the ground.

I had to climb out a window, because both doors were jammed. The guardrail also left a perfect indentation all the way down the left side of the car. After hitting the guardrail, I then ricocheted back across the highway where the rear of the car hit the center median wall, and then the car spun back out into the middle of the lanes. My 2-month-old car was totaled! After all of this, the air bags did not deploy! Thankfully, I had my seat belt on!

The fire department said I most likely would have been thrown from the car if I wasn't wearing it. I was very lucky and walked away with just bumps, bruises, and a bit of stiffness. Toyota told me that I must not have hit the air bag sensors. The whole front of my car was smashed in, and I hit the guardrail basically head on! How did a sensor not get hit?

I even spoke with a lawyer. They told me that my medical bills were not high enough to make a claim, and because they weren't high enough, Toyota wouldn't do anything about it. That wasn't even the point I was trying to make by going to the lawyer. This is unsafe! And clearly, I'm not the only one that had this issue. I've been told the first couple years of the tC had airbags that were too sensitive, that they'd go off if a door was shut too hard. I think they overcompensated big time. This needs to be addressed before someone gets severely injured or worse!

I have a 2008 XB. I am having the same problem with oil consumption. The oil light barely flickered once. Luckily, I checked the oil and it was 3 quarts low! I can't believe this! I have over 2 years of payments left on this car! This is the worst problem I have had but not the first. Last year, the air bag harness went bad but was covered under the warranty. Last month, the electronic steering went bad but was not covered and it cost me $750! This car truly is a piece of junk. In light of this, I will never buy another Toyota product again.

This was my second Toyota. My first was a Corolla which lasted 10 years with zero problems and is probably still running somewhere. I sold it as I wanted a new car. It's a big mistake! Everyone having these problems needs to complain about this, so maybe they will be recalled and not a total loss will be caused. I cannot afford to just put a new engine in or buy a new car!

The advertised sticker on my 2006 Scion xA stated 32 to 37 mpg. I am lucky to get 25 mpg on the highway. Manual transmission. The gear ratios are obviously off; however, the Toyota dealership states it is "normal." I don't know who they are trying to kid except me! When driving 57 mph, the ROMs are over 3,000. It is impossible to get normal gas mileage.

The sun roof deflector on my Toyota Scion TC has shattered twice and Toyota will not replace it. I have researched and found a lot of others that have had the same issue.

My 2005 Toyota Scion TC had its wind deflector broken into pieces today. Now we have to look into recalls on this and if they ever replaced them ever since we bought it.

In October 2007, I purchased my Black Cherry Pearl 2007 Scion TC along with the extended gold warranty for $1,195. On March 29, 2011, I attempted to open my sunroof which failed to open. On April 7, 2011, I took my car to the Yuba City Toyota dealer and they contacted the insurance company with regards to the extended warranty which does not cover the sunroof since it is not an electrical problem. It will approximately cost $1,280.55 plus $525 in labor to repair the sunroof because the cable on the left hand side was broken. I will also mention that my car is in excellent condition and only had 21,862 original miles and the sunroof has not been used during the winter months.

Unfortunately, the Scion has not performed well for such a short amount of driving time and rare use of the sunroof. I am disappointed because I expected their product to have a better quality for a car that has very little mileage on it to last longer. I have a 1999 Honda and the sunroof still works and has never had any type of problem. To resolve this problem, I would appreciate their company to repair my sunroof at no charge which would also repair my faith in the Scion products. Enclosed is the estimate from Yuba City Toyota.

I can't believe this, but I was getting out of my car and hit the lock button by mistake. I then hit the unlock button, got out of my car, hit the lock button again, closed my car door and my car started! There I was outside my car with the engine running. I then tried my lock fob and sure enough, lock/unlock/lock started my car. I do not have remote start but being able to start your car with the door lock sounds odd!

My son bough a Toyota Scion 90 days ago. On July 11 at 10:30 p.m., my son was driving on the Taconic Parkway in Putnam County, New York. He struck a deer and fishtailed. He was driving approx. 55 MPH, and he struck the median wall. His car is totally smashed on the front. He also struck his head on the steering wheel. But he did not fly out, because he was wearing his seat belt.

Airbags never deployed. We don't even know if there were any bags in the car, since the steering wheel was intact.

I have an orginal Toyota Scion XB and have been fairly happy with it until today. I was unloading boxes since we have been moving and I accidently touched the tailpipe with my leg. I now have third degree burns on my leg. After examining it further the tail pipe sticks way out and it could easily happen to anyone.

We own at 2005 Scion Tc. Last night while driving on the highway the moonroof, without being damaged, shattered and glass fell inside the car and on the drivers side and throughout the car. The majority of the glass stayed together (as it is supposed to) but was shattered. I see many similar problems online but the reacall, which my car had done, was for the deflector portion of the roof assembly not the moonroof portion that doesn't move. I contacted Scion but they said they aren't responsible.

I purchased a new 2010 Scio xD December 19 2009. After driving it 400 miles, I brought in to the service shop of Eddy's Toyota/Scion in Wichita, KS for what I think is a harmonic vibration/noise at highway speeds when the engine rpm is at or above 3000 rpm. The service dept. didn't solve the problem for me. I called the Scion Nationwide phone number and after repeated runarounds and missed deadlines, nothing has been done to resolve the problem or a good faith effort by Toyota Scion has been made. I guess they expect me to go away if they ignore me. I might add that this is my second Scion. I also have a 2008 Scion xB that I purchased new about two and a half years ago and have no problems with it.

I lost control of my 2006 Toyota Scion XA on 12/22/09 on black ice going around a curve at 40 mph. My car went off the road, hit a tree stump head on, bounced off and then proceeded to flip over. The entire car was destroyed, the driver's front was completely smashed and center front t-boned. My airbags never deployed at all and I fractured my left zygomatic arch bone in my face, crushed a disk in my jaw, bruised my ribs, wrist, shins and had knee abrasions. I first contacted Scion via chat and was told "the airbag sensors will not deploy upon any impact alone, but instead, will deploy based on the rate of deceleration that is measured.

Because your vehicle did not stop instantly after impact, the airbags did not deploy. I understand the vehicle was totaled, but damage is not a good indicator of airbag deployment as vehicles are designed to absorb more impact energy." This person gave me a number to call to open a case. I called the number 2 days later, emailed them photos and received a phone call with the exact explanation, word for word that I received in the chat. Obviously, a canned response!

A co-worker of mine hit a deer on the highway and almost totaled her car. Her airbag went off and her car did not come to a complete stop after impact! She was protected and walked away without a scratch. After researching on the Web, I found out that a lot of accidents involving Toyotas had the same result, airbag deployment? Is Toyota somehow exempted from testing their airbags?

Five weeks after the accident, I am still seeing doctors because of the pain in my ear and jaw. It still hurts to laugh, breathe, eat, yawn. I still cannot wear boots or high socks. I can say that I have never been this miserable in my life! Prior to this accident, there were no prescriptions in my house, now I cannot sleep without having to get up to take something! I want to know where my airbag protection was? I know I was lucky and I am alive without major injuries other than a possible lifetime of discomfort; but will the next person be so lucky.

A few days ago, I filed my complaint on this site regarding the filing of a lien by Toyota against me for a vehicle I did not purchase. I am pleased to report the situation has been resolved and the lien is no longer an issue. I highly recommend this site as a venue for informing people of the pitfalls to be alerted to. The Toyota company has informed me they no longer have a lien against me. Hoo rah! The economic damage was resolved by Toyota once all issues were clarified.

12/24/2009 Christmas eve. My girlfriend and I had just driven 3 hours to see our family for Christmas. We left that night to head back home. About 30 miles from home on the Highway, I was in the left lane. I was traveling 70 mph, which is the speed limit. Out of nowhere, a buck (deer) jumped out in front of me. I had no time to stop. I hit the deer head on. The car stopped instantly but, didn't kill the engine. As I got out of the car, the front end damage was very severe. The front bumper was split in two. The front hood was pushed into the windshield. The radiator was crammed into the engine. The car had to be flat bedded out by a tow service. My problem is, the airbags didn't come out. The estimate is $11,000 dollars of damage, and very close to totaled. We filed a complaint with Toyota/Scion. We got a very nasty call back, stating that I had not hit the "airbag sensor" in the "correct spot".

This is ridiculous, because the whole front end is caved in! So the next time I drive, I must hope someone hits me in the correct spot. I am going to have my lawyer look into this matter and probably file a lawsuit. Judging by the complaints here, Toyota has a serious safety issue, but continues to deny it. For this lawsuit to work, we need more, and more of you to sign a statement, saying what your case was. You cannot sue a giant corporation individually. You have to lodge as a group. Let's turn their scion slogan on their heads, yes we do stand together as 1. Death and/or serious injury could and will occur if this continues.

The audible warnings for LIghts left on ,seat belt warning cannot be heard. When we bougt the car it worked but gradually went away. Mr. B took it in thier shop, but said they couldnt do anything about it. Allof my other toyota Products worked fine.Has Toyota let something slip thru the crack? I want my Scion working properly.

I own a 2005 Toyota Scion. On Monday, June 15, 2009 I was driving my car into my parking space and all of a sudden the engine started to race and move, I tried to apply my brakes but I had no brakes and my car ran into a brick wall and caused over $2,000 worth of damage. This amount doesn't include the cost to check/repair the problem the car has.

Are there any reports of the same incident happening to other owners? Luckily, no one was injured and I did not have my grandchildren in the car. I am Grateful that I had not been pulling up to a stop light and hit another car.

I had my oil changed every 5,000 miles. after oil Change at 27,000 miles went to Amrillo Texas, didn't think anything of it to check oil before getting on the road, drove to Texas, then before we left went to check the oil in the car, there was hardly any ont the dipstick, had to add oil to car, called Toyota dealer in Kansas to see what we could do since we were in Texas, in the middle of nowhere, had to drive one hour to get a toyota dealer to look at it and tell us what was wrong.

They notated on the recepet and told us on the last oil change the it looked like the oil was very old and dark, and low.... was 2,000 miles left before needing oil change, they said it looked like they didn't put oil back in the car from the last oil change. Now I drove it back to Kansas took it a week later to change the oil and they put my car on survalance at 1,000 miles. Every thing checked out ok, so they said.

Well Now I checked my oil again, after that closer to time to get Oil change and My car again doesn't have much oil on the dipstick and very low, dark. and I told my husband to take it back to same dealer for the problem and he took it to a diffrent Toyota dealer and it has again noted and now this dealer ship put my car on 2,000 mile survalance.

NOW I am Frustrated, cause no one can tell me what is the problem! I am back to where I was in the first place! Car is Burning oil and I been taking Pictures of the dipstick. NOT sure what else to do! anyone can help let me know, or has had the same problem

I had my oil changed every 5,000 miles

after oil Change at 27,000 miles went to Amrillo Texas, didn't think anything of it to check oil before getting on the road, drove to Texas, then before we left went to check the oil in the car, there was hardly any ont the dipstick, had to add oil to car, called Toyota dealer in Kansas to see what we could do since we were in Texas, in the middle of nowhere, had to drive one hour to get a toyota dealer to look at it and tell us what was wrong. They notated on the recepet and told us on the last oil change the it looked like the oil was very old and dark, and low.... was 2,000 miles left before needing oil change, they said it looked like they didn't put oil back in the car from the last oil change.

Now I drove it back to Kansas took it a week later to change the oil and they put my car on survalance at 1,000 miles. Every thing checked out ok, so they said. Well Now I checked my oil again, after that closer to time to get Oil change and My car again doesn't have much oil on the dipstick and very low, dark. and I told my husband to take it back to same dealer for the problem and he took it to a diffrent Toyota dealer and it has again noted and now this dealer ship put my car on 2,000 mile survalance. NOW I am Frustrated, cause no one can tell me what is the problem! I am back to where I was in the first place! ! ! !

Car is Burning oil and I been taking Pictures of the dipstick. NOT sure what else to do! anyone can help let me know, or has had the same problem


2007 scion tc bought 4/10/09 with 39000 mi.had it 2 hrs,driving down highway,loud pop noise,wind deflector popped up and shatterd the closed sun roof starting at the edges along the tracks, glass fell in and glass pieces with track attatched flew off causing hazard to other dirvers, drove straight back to dealer, they took car back.

Once fixed are they safe or will this happen again? filed report with scion but they did not seem to care one way or another, defect needs to be made a recall, noted many many blogs online of same problem, daughter is afraid to drive call but will another 2007 tc be the answer or switch to another make and model?

I bought a 2005 Toyota Scion Tc and after buying it a few months down the road a recall on the moon roof was sent to me for the glass to have a protective cover placed on it and that the wind deflector could shatter at highway speeds.

Last night while driving on the highway with the moon roof closed, out of no where the deflector popped up and the moon roof blew out resulting in a loud noise causing a major distraction at night and leaving glass to fall all over me and my car. The car dealer is trying to make me pay for the damage and replacement of glass. Do to the recall is this really suppose to cost me?



Product is a 2007 Scion; the wind deflector screen in front of the moon roof shattered when opened at highway speed (65-70 mph). There are no signs of an initial impact point and the owner's manual has no warnings about using / opening the moon roof 'on the fly'. The dealer is contesting the claim saying it had to have been impacted and refuse to replace the piece ($375 parts + labor!).


The replacement cost, assuming no water damage (it has been raining off and on)is $375 parts + labor. The edges of the deflector were taped over with duct tape to reduce likelihood of water penetration.


my duaghter has a brnad new scion she was hit on the driver door then reared head on on the guard rail. the bumped the guard rail again. the airbag did not deploy...what gives how can i ever trust this vehicle again.

friday may 25th 2007 my 19 year old daughter was driving my 2006 scion tc on I95 north when the sunroof shattered for no apparent reason. in a panic and shocked state, after hearing the loud boom..and glass flying in and dropping into the car on her... she pulled over to the side of the road she called me frantically. on my way to meet her on the side of the road, i called my local toyota dealership where I had purchased the car. I had asked if there had been a recall on the sunroof.they told me no. when i arrived at the dealership with the car....(cuts on my foot from the glass....and glass imbedded in my foot.) T

he service person paul, who I had spoken to earlier, told me that a tech had over heard our conversation and said there had been a warning on the sunroof wind deflector...but that my deflector was not broken and that my VIN did not match the recall he went on to try to blame my young daughter he stated that the car was still under warrantee and they would fix it for free IF i gave the dealership and excellent rating he also went on to say...they were all baffled as to how this could happen..and you know how young kids drive....

i am not so concerned about the dealership comments but rather the fact that I had never received information on this recall...or as I understand from my son..there is also a recall on the side airbags..I have never been informed about my daughter is extremely lucky that she did not loose control of the car...she was not injured....other than being scared to death I thank god for that other scion owners need to be warned

The glass deflector before my moon roof on my scion tc shattered. I do not believe anything hit it. I believe it just broke while I was driving on the highway.

While driving home from work one day, my sud-assembly to my moonroof started to shatter. Not only did it shatter for over an hour, it continued to shatter after the car was parked in my garage. I then found out that Toyota had a recall on the exact part that shattered on my car, for the exact reason. owever after calling Toyota they told me to bring my car in to be looked at. Toyota then told me that even though it was the exact same problem, they would not be liable to cover the damage bcause my car had a protective tape over the glass, and they dont know why it shattered like that. The big problem is that when the glass shattered it came apart from the car, and the glass started to fall into the frame of the car! I have two children that ride in the backseat, and thats not safe! So how is Toyota going to recall a part, claim that it's been fixed, and not even acknoldge when the problem still happens. This is a huge safety issue, what if my childs were in the car. I just want to know if anyone else with a Toyota Scion TC (2006) has also had this issue, since the recall that Toyota would not replace.


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