Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Toyota • Airbags • Engine Problems • Cruise Control • Cooling System • Safety • Toyota Motor Credit • Avalon • Echo • Prius • Scion • Tacoma • Tundra --- Reviews • 2007 Corolla • 2006 Prius • 2007 Camry --- News • Toyota Raises Prices, Prius Jumps $400 • Quality Auditor Charges Toyota Cover-Up • Toyota Agrees to Oil-Sludge Settlement • Toyota Camry Named "Car of the Year" • Software Glitch Slows Some 2007 Camrys • Is Toyota's Quality Slipping? • Toyota Delays U.S. Sales of New Corolla to Improve Quality • Facing Massive Recalls, Toyota Executives Promise to Do Better • Toyota Recalls Near 800,000 for July • Japanese Probe Recall Delay at Toyota • Toyota Builds More Efficient Gasoline Engines • Toyota Cuts Entry-Level Camry Price, Boosts Luxury Model • Toyota Dons NASCAR Racing Gear • Toyota Sludge

Greg of Eau Claire, WI November 28, 2004

Greg of Eau Claire WI (11/28/04)
2001 Toyota Corolla blew an engine and was under extended warranty. Pursuant to the Toyota Warranty representative, vehicle was towed to nearest Toyota Dealership in Madison, WI. This is over 150 miles from our local dealer. Our claim was denied based on the fact that they contend the engine oil was inadequate. However, we provided documentation showing that the vehicle was completely service less than two months prior. Furthermore, the engine blew without any warning as no engine light or low oil light ever came on.

It's our contention that this was a malfunction which attributed to the engine blowing. Unfortunately, they chose the dealership to inspect and have since denied our claim. We have requested diagnostic reports from them and the dealership to substantiate their denial, however, no one will provide any documentation. They repeatedly advised that they would take care of if the dealership came up with a reason for the engine to blow. The dealership failed to do this saying that they do not know what happend as it was too badly damaged. Neither entity will take responsibility for the denial and provide us documentation.

As a consumer, we did as we were instructed to do by Toyota extended warranty. Now, they have denied our claim and the dealership (Jon Lancaster Toyota) advised us that we owe in excess of 2,200 and that they are filing a mechanics lien on our vehicle. Due to the fact that this break-down occurred over 150 miles from our home we have been at their disposal. Now, after failing or not trying to get this cover they are simply attempting to extort our vehicle. This happened from the start, as their original repair quote was more than the value of the vehicle and now they suddenly have charges against the vehicle for what the salvage is worth.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |