
Viktor of Philadelphia, PA on March 3, 2010
I have a RAV 4 2006, 27000 miles which engine, is under full factory warranty. Some times ago I find out, my car "eat" oil for every 1000 miles I have to add 1.5 liter oil. When I come to this dealership, they said it's normal for car like this add 1 liter oil for each 600 miles and denied my request for repair. I have three appointments with this dealership and each time they refused any actions about repair of my car.
Last time, they filled up oil to the maximum level and after 500 miles level of oil drops down between maximum and minimum on deep stick. Toyota reps. said its only .3 quot. of oil and this is OK. First of all, it's not .3 qvt.oil. Much more, and second if they say 1 liter oil OK for each 600 miles, it' mean I have to add 5 liters oil for each cycle of oil change (3000 miles). This is nonsense and stupidity like minimum.
For last 4 years, I bought from this Dealership 4 new Toyota, but no one give me problems like this before. Yesterday, I find out news from Toyota about this problems:
"TOKYO (AFP) Embattled Toyota said Tuesday it is voluntarily fixing 1.3 million vehicles in North America for engine oil leaks but denied the campaign is a recall because it did not affect safety. "It is what we call a service campaign," said Toyota spokeswoman Mieko I in Tokyo. For the past five months, she said, "we've been carrying out repairs step by step, sending letters to owners and dealers." The company had first informed North American dealers and car owners of the campaign in October and launched its third phase last week to voluntarily repair the defect, a crack in an engine hose.
In an email statement received early Tuesday in Tokyo, the company said the problem "may cause oil to leak from the VVT-i oil hose producing abnormal engine noise and the oil pressure light to illuminate." Toyota executives were due to face a US Senate panel grilling later on Tuesday, after company president Akio T last week apologized in a US House hearing and did the same in Beijing on Monday.
Toyota, back from China, on Tuesday again apologized. "We have caused worries and troubles to customers," Toyoda told Japanese reporters in Nagoya in central Japan, Jiji Press reported. "I am grateful for the opportunity of direct dialogue in the United States. I think I made a proper explanation in China, too."
The Toyota spokeswoman meanwhile said the company had already repaired the oil leak problem free-of-charge in 342,200 Avalon, Camry and RAV4 models and 374,000 Lexus ES 350 and RX 350 vehicles in the United States.
In the latest phase of the US campaign started on February 22, she said Toyota wrote to owners and dealers of 128,800 Avalon and 89,000 RAV4 vehicles, asking them to bring their cars in for the one-hour repair job."So, I still need to fix my engine or exchange it!