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South Bay Chrysler Jeep
Torrance, CA


Charles of San Pedro writes:

I leased a new Jeep. I found glass in the car and found out that the car had  been broken into on the lot. I found out the windshield and drivers window had been broken.  Upon a closer inspection, the radio is damaged and needs replacing, and there are scratches  around the broken driver's side window. The window has needed adjustments (would not go up correctly) and the radio is scheduled for replacement.  

The car had 116 miles on it when delivered. The dealer said it was a trade from another dealership and had been driven between the two locations.  I checked the manufacturer's sticker and the car was originally shipped to South Bay Chrysler, not another dealer.  

I am also having problems with a rough and noisy drive line which may or may not be  connected with the vandalism. The car has been in the shop 3 days out of the first week I have owned the car.

I have lost all faith in the dealer. I have a feeling that they are not telling  me everything and that the car may have been stolen and taken for   a joyride before being sold to me.  I am losing time from work, and the use of the vehicle while getting it repaired. The minor scratches  around the door have been repaired with touch up paint, but not to like new condition.  

I am being told to wait on the drive line problems until the car has around 2500 miles  on it and then I am going to have to leave it in the shop again for repairs.   All this is impacting me both in time lost from work and emotionally in that  I feel I got a damaged and "second" vehicle.

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