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Shasta Nissan/Subaru

Redding, CA

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Jim of Redding, CA January 5, 2007

I purchased a new 2003 Pathfinder from Shasta Nissan in Redding, CA. In general I am pleased with the Pathfinder but I encountered an exhaust leak. It was fixed but not covered by the factory or the extended warranty I purchased. I first noticed exhaust noise at about 35,000 but did not get it fixed until about 38,000. I was not worried because I had an extended warrenty that covered everything or so I was told by the salesman.

Nissan says it Covers the Emission system for 50,000 on CA vehicles. With a noticeable exhaust leak in California it is impossible for to pass air quality standards, yet still no Warranty coverage. I am telling everyone this because I contacted Nissan in America and was very unhappy with their decision to not Warranty this problem. I almost filed a small claims suit against Nissan but decided against it because of the hassle and small amount of money involved.

Knowing the pride of the Japanese I suspect there are things being done in America on a corporate level here that Japan is not aware of. I now wish I had never purchased an extended warranty because it appears to have no value. If I have another problem with my Nissan while it is under warranty, will I automatically be told it is not covered because of corporate policy? What a nice racket they have going with extended warrenties.

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