Shasta Nissan/Subaru

I purchased a new 2003 Pathfinder from Shasta Nissan in Redding, CA. In general I am pleased with the Pathfinder but I encountered an exhaust leak. It was fixed but not covered by the factory or the extended warranty I purchased. I first noticed exhaust noise at about 35,000 but did not get it fixed until about 38,000. I was not worried because I had an extended warrenty that covered everything or so I was told by the salesman.

Nissan says it Covers the Emission system for 50,000 on CA vehicles. With a noticeable exhaust leak in California it is impossible for to pass air quality standards, yet still no Warranty coverage. I am telling everyone this because I contacted Nissan in America and was very unhappy with their decision to not Warranty this problem. I almost filed a small claims suit against Nissan but decided against it because of the hassle and small amount of money involved.

Knowing the pride of the Japanese I suspect there are things being done in America on a corporate level here that Japan is not aware of. I now wish I had never purchased an extended warranty because it appears to have no value. If I have another problem with my Nissan while it is under warranty, will I automatically be told it is not covered because of corporate policy? What a nice racket they have going with extended warrenties.

My engine undercover was loose. When I had an oil change at another place the service man said my cover was loose and gave me two screws to hold it up. They both came out. I went to talk to the Nissan dealer about the loose undercover and was told to bring it back were I had the oil change. I told Joel nothing is broke and no one worked on it. He said again they will not fix something that another broke. I told him all I needed was a bolt to hold up the undercover and if he looked at it he would see that I was right. He would not look at it without charging me. I wrote to the gen mgr and he did not respond. I called Nissan main office and they did not respond. There is a service bulletin on what is wrong which I found out later.

I purchased a 2005 Nissan Sentra in Late January of 2005. Every since i have had the car i have had nothing but problems with it. Both front seats have ripped on the seam. I have had this knocking noise under the car the dealer has assumed it is the brakes so they turned the rotors on something called a fast cut, told me it was my rotors and said i would not have the problem again so a few weeks go by and i start hearing the knocking noise again -- take it back to the same dealer they told me it was the same problem again so after they turn the rotors again i still have the problem.

So i called Nissan Cosumer affairs and they referred me to a dealer in another town. So i take it there and they tell me that all the strut and suspension bolts were loose under the car and it had to be a factory defect because there was no sign of them ever being loosened or tightened so they said they tightened all the bolts and ordered me new rotors because it was either the loose bolts or the rotors that was causing the noise. So after they put the brand new rotors on the car I am still hearing the same noise, and i started to think about what they were telling me and how could it possibly be the rotors when it was making that knocking noise before i ever had the rotors looked at.

I am very disappointed. I bought a brand new car not to have these problems and i am having more problems than i ever had with any old car i have ever owned. There are a few other things i need to mention.

1). It sounds like there is water running through the dash i dont know if its in the cooling system or what but if you have ever heard a swamp cooler when the water runs through it kinda sounds like that and i had that looked at before and they said they found some trapped air in the cooling system and they bled it i still hear the noise.

2). When you start the car sometimes it wants to die on you or it takes at least 20 seconds to start and then the RPM's bounce up and down they told me Sentras have a reputation for doing that there is nothing they can do because they did not find a problem. When i take my car to these dealerships I have the impression they do not know what they are talking about or what they are doing its not fair to me if i knew i was going to have this many problems with a brand new car i would have never bought it.

Pretty soon my warranty is going to be up i only have a 30,000 mile warranty and i am going to be stuck with a car that i have to pay on for 5 years and its already having problems. I would really appreciate it if you could help me get to the bottom of all these problems or mabye even get me into a new car.

Car does not start after sitting for 10 days (today it was 5 days). Car taken in three times. Battery checks out. Everything checks out within specifications. Last time kept car for 15 days. Battery died after day 3. Their response is that they doesn't say there is no problem since they experienced it, but everything checks out and when checking with the department over their head, they were told to have me come and pick it up. Battery has never been replaced. Have heard complaints about alternators not charging batteries. Told to get a battery charger and recharge the car myself which I have been doing. I need this problem solved. I have a 350Z Nissan which cost approximately $40,000. This is unexcusable.

I have rented a car when I went on vacation because I did not feel safe driving this car out of state. I have had to reschedule numerous appointments when the car would not start.

Our subaru legacy outback was brought in for service due to a possible transmission oil leak on 8/10/05. The vehicle was in the shop until the afternoon of 8/12/05. The service rider was Joel S. The service department found transmission leaking fluid from the harness o-ring. They replaced the A/T trans harness o-ring, resealed the pan, cleaned the residue and roadtested the vehicle and determined all was ok. The next morning my wife drove the car to Oregon, and about 1 1/2 hours into the trip she pulled over due to the engine smoking and giving off a heavy burning smell.

She continued to Oregon, stopping several times to let the engine cool so it would stop smoking. The next morning she wiped her hand under the car on the pan that was replaced and there was black/red colored oil on her hand. I called the Shasta Subaru dealerhsip and talked to Joel who told me to have my wife take the vehicle to the closest subaru dealer (which was 50 miles away from where my wife was staying) to get fixed. He said that he would honor a rental car and that the dealership could contact him to make arrangements for the rental and repair.

My wife drove to Kendall Subaru in Eugene, OR and dropped off the car. She had come across a copy of the extended warranty application form that we had purchased at the time we bought the car. After they reviewed the form, she was told by Kendall Subaru that the warranty would cover the repair and rental car because the form said the warranty was for 5 years/100,000 miles, which ever came first and we were within both based on the start date listed on the form. They repaired the car and said there was oil leaking at the transmission oil pan. They resealed the transmission oil pan. When we returned to CA, the car still smelled like something was burning so we returned the car to Shasta Subaru to be checked out again, and to show them our extended warranty papers so that we would get reimbursed for what we had already paid for. The service rider was Larry L.

They inspected the vehicle and found transmission fluid residue coming from the transmission vent tube, so they cleaned it and installed leak dye to help determine if there was another leak somewhere - this would have to be checked at another time. When we showed them the extended warranty papers, they said that when they checked with Subaru Warranty, they were told our warranty had expired 6/21/05. They said that the 5 year warranty starts when the dealership purchases the vehicle, not when the vehicle was purchased from them by us.

In looking at the warranty application form that we purchased for $1098.00, it says The New Added Security coverage period is measured from the Subaru Limited Warranty start date and at 0 miles. The top of the form says Subaru Limited Warranty Start Date 08-05-01 and the Added Security Purchase Date 08-05-01. The box checked on the form is 5 years/100,000 miles. The date the application form is signed by both the us and the dealer. 5 years from 08-05-01 would be 08-05-06.

I purchased a 2000 suburu forester from this dealer on february 2 2004 paying with a certified draft in the amount of $15000 dollars from my lender. Shasta nissan suburu ran a credit check on m,e without my permission and also tried to up the aggreed price by more than 1400 dollars. I was finally able to purchase the vehicle for the orinally agreed price. approx 10 days later the check engine light came on and has continued to flash for more than 2 weeks. I have tried on numerous occasions to talk to all of the above named people in this regard but have not been able to convince them to check this out with out a charge to me.

I contacted the service dept and made an appointment to have them check it out and they requested a $80.00 service charge to check this problem out. I feel that this dealer has a responsibilty to at least warranty this vehiclke for 30 days or at least allow it to be seviced under the remainig factory warranty.

I have gone thru several people at shasta nissaan subaru and the keep shifting the responsibility to some one is not there on premises at that moment. I have been under a lot of stress because of this situation and I am afraid to drive the vehicle or something major may be wrong to have caused thjis light to activate.

I bought a 1999 Impreza Outback. Within twenty-four hours, the check engine light came on. I returned the car to the dealer, and they said The air mass sensor is intermittently failing. Had my mechanic check the car. He said you didn't close the gas cap tightly. Since that time, no problems.