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Consumer Affairs


Saturn


Consumer Complaints & Reviews

Saturn is a popular car in a low-key sort of way and has a reputation for delivering fairly good value for the money. However, before you rush right out to buy one, be aware that it is also prone to some very expensive, annoying and even dangerous shortcomings, painfully enumerated by our long-suffering readers.

I purchased a 2007 Saturn Outlook two years ago. During this time, my car was still under full warranty. I addressed to Saturn over and over that there was something wrong with the steering wheel; it shook and clicked. They kept saying it was fine and just some air in it. I also kept saying that there was hesitation in the engine and electrical issues, all this while it was under full warranty.

They are now fixing the transmission and oil leak for the second time and also, the air bag sensor doesn't work and had not for over a year and GM is saying that they will not fix that or the broken steering column even though I have tried to have it fixed for two years. I have all my documents.

Now, they are saying to go pick up the car or we have to pay for the rental because they can't help us yet and probably will not pay for the steering column or air bag sensor. This car has been a lemon since I bought it and I owe a lot on it and for the past week, I have been trying to get GM to fix those two items.

I purchased 1995 Saturn with 63,000 miles in 2010. The car reached 75,000 miles on Dec 2011. The cylinder head cracked and needs to replaced for approximate cost of $2000.00. Research shows cars from 1992-1999 had a cylinder head defect in the design and Saturn extended the warranty to 100,000 miles but due to the age of the car, GM will not help out with repair cost. Read from other customers, no one got help. GM does not acknowledge the warranty. I just want consumers to know Saturn cars may look good, have low mileage but after 50,000 miles, trouble awaits around the corner.

I have had my 2007 Saturn Ion for 1.5 years. It only have 30K miles on it. I have had to replace the ignition key holder thing because the key got stuck in the ignition and the car couldn't turn off. Now, I'm starting to have power steering issues. The power steering was shut off on two separate occasions while driving.

The ignition system put me back $750. Luckily both times I wasn't on the open road when the power steering shut off (residential area the 1st time, parking lot the second time), so I was able to maneuver to a stop. Turning the car off and back on made the steering come back...but for how long? I doubt I'll be lucky everytime. Guess I better keep lifting weights until I can get this fixed.

I recently was involved in a vehicular accident with my 2006 Saturn Ion3. Although I was traveling at approximately 40 mph when I crashed into another vehicle, the airbag didn't deploy. By the airbag not deploying, On Star wasn't notified of the crash. Since OnStar is their premiere system, it might be good if the very thing that will get help, actually works. My car was totaled, and they don't make Saturns anymore, but maybe somebody might want to check out the airbag on these vehicles to make sure they actually work. Mine didn't.

My 2007 Saturn Ion recently started having trouble starting. I assumed it was because of the cold weather, then I started smelling gasoline inside and outside my car. I took in the RJ & G Auto Care in Raleigh, North Carolina and they found that I had a crack in my fuel pump on the supply side, meaning it was not something that I did wrong. It was the manufacturer. I dealt with Jerry ** (the manager) and he was very nice and helpful! He checked with Bob ** on whether or not there was a recall on fuel pumps (there were not) and if it was under warranty so it could be replaced for free (which it was).

Because RJ & G had to drop my gas tank to find the problem, I was charged $174.74. It was then towed from RJ & G to Bob Murray on Capital Blvd, costing me $85.00. I feel that I should be reimbursed the $259.74 that I had to pay out of pocket for something I did not cause. It is absolutely ridiculous that a 2007 with 53, 580 miles (at time of service) had a crack in the fuel pump! I am so thankful for Jerry who saved me a few hundred dollars but the problem should have never occurred. I asked Jerry if there was anything that I could have done to cause the crack and he said absolutely not. He came to this conclusion based on where the crack was at.

I have a 2007 Saturn Outlook. I am now having problems with the ignition. Sometimes the key will come out on its own but sometimes it gets stuck. I have to drive backwards and forward to get the key to come out. My husband drove it one day and he said that the key got stuck, he disconnected the battery and reconnected it and the key came out. I'm seeing a lot of complaints about GM vehicles doing this. Some people say its the Body Control Module and its not covered under warranty after 36k miles. Some have their ignitions and others parts replaced but the problems with the key getting stuck comes back. It's time consuming and costly and GM needs to fix this. Why should consumers have to pay for a manufacturers defect?

We purchased our used 2007 Saturn Outlook in May 2009. The vehicle had its first leak in March 2010. We took the vehicle back to our original dealer, and they stated the original TSB/Recall worth that was done, did not get done appropriately. They redid the work. My vehicle has leaked 8 more times, and the new dealership (original Saturn closed) cannot locate the leak. I have a case with GM, and I am getting nowhere. GM does not appear to be taking any responsibility for their faulty vehicle. There are numerous complaints about this same issue online (i.e. **). I have documented every conversation/appointment I have had regarding this issue.

My headliner and carpet are both ruined from all the rain that has soaked in. When it gets warm outside, my vehicle smells terribly. I'm concerned about the potential health effects this may have on my family, if there is mold/mildew growing in the vehicle. I am also concerned about the probability of mechanical things malfunctioning, due to the rain getting it wet. I am disgusted with GM, and the way they are handling all of the leak issues with the many Outlooks produced. There should have been a recall placed on all of them way back when. I am disgusted.

The timing chain on my 2002 Saturn L200 broke. The failure caused the valves to bend, which requires a near complete engine overhaul. The estimated cost for a rebuild is $3,855.

I think I'm going to kill myself from the financial downfall that this car has put me in. I owned it for 8 months (February 2011) and bought for $12,000. The first repair was rebuilding the transmission at $4000. Second repair was at $200 and it was for the battery that's draining for no good reason. Third repair is for a bad celluloid and a bad fuel pressure sensor; cost is $675. I also have the problem with the steering wheel. I'm just waiting for that one to go next.

$12,000 plus $4,000 plus $200 plus $675 for a total of $16,875. That's the cost for a 2007 Saturn Aura with 65,000 miles on it and no warranty. I hate you GM. I will never buy one of your "cars" ever again. Tell everyone you know!

Timing chain tensioner failure on my Saturn 2000 LS1. The timing chain tensioner failed and caused the timing chain to break. This happened at 94,200 miles on the odometer. The date was Nov. 23, 2011. The car was inoperable.

I have been complaining about an issue with my 2003 Saturn for just over 3 years. Each time I contacted GM they said that this issue was not a problem in Canada. I found numerous writings on the internet of owners having the same issue. Recently I was driving along when a warning sound came on and my message center lit up with the message "PWR STR", the service engine warning light also became illuminated. This time I had a passenger in my car who witnessed how the car was a challenge for me to control and manage.

I contacted 3 or 4 GM dealerships presented them with the letter of awareness I received from GM advising that I may experience this issue with my car, I was told they are not aware of the Power Steering issue and that I would need to pay for any repairs. I finally contacted GM and was told to take my car to a dealership and pay to have a diagnostic test completed and if it revealed that there was an issue with the Power Steering I would not have to pay the charge for the diagnostic test.

As most people who have posted their complaint online have indicated that they have paid out large sums of money for repairs that did not resolve the issue. I was told by the dealership today November 14, 2011 that I needed to replace the Transmission Control Module @ a cost of $999.50 plus installation charge of $230.00 for a total of $1,413.93. I am posting this as I want to make sure that there is a public record should I be killed or left with injuries so severe that I cannot communicate, at least my family would be aware that this car was defective and GM did not make the necessary repairs.

There was a funny smell in the car then the battery light went on. I called my mechanic and he told me to shut all heaters, radio and lights off in the car. I was about 25 km away from him. Fortunately, I made it to the mechanic without having to call a tow truck.

I have purchased a 2009 Saturn Aura. Recently, my power steering light has been coming on. Just a week ago, I turned the key on and my steering wheel was going crazy! It was shaking! Two days later, as I was driving, my power steering light came on and started beeping and my steering wheel got stiff! I couldn't move to the side to get off the road, so I ended stopping on the middle of the street and shut the car off, took the key out and the steering wheel wasn't locked again. Just today, I was driving and my steering wheel froze on me!

So I had to again stop the car to turn it off and I started up the car again! I took it in and they couldn't find anything wrong with it! I am posting this as an insurance to make Saturn liable if anything happens to me while driving and this steering wheel freezes up on me and I'm in an accident due to this problem!!! There seems to be a lot of problems in regards to the power steering. But my vehicle freezes up on the steering column and I'm not able to move the steering wheel to move out of the road! Please help! I myself wanted to change the power steering, but if it's not showing up on the computer code as a defect. Why do it?

I have a 2003 Saturn Vue originally purchased new by my parents. I've have began having problems getting the ignition switch out of the locked position. After noticing my one and only key was severely worn and may be causing the problem. Called a local GM dealer who informed me to make a new key would cost $20 and $65 for the dealer to access the key code online. I have never had to pay to get my vehicles key code after supplying proper ID of ownership. Neither my parents or I ever received an amended handbook notifying us of additional fees for key code access. Geesh, I pay less to use the internet for 3 months.

In 2006, I purchased a new 2006 Saturn Ion. I loved it at the time, but since then have had numerous problems. It is a lemon. I had to have the ignition system replaced because my key would get stuck in it every time I turned the car off. It is now doing this again. I have had the entire computer system replaced twice because all the gauges went hay wire while driving and wouldn't stop. Recently this has started happening again.

Two years ago, my automatic windows stopped rolling down, then suddenly started working again for about 2 months, and now don't work. Talk about fun when going through a drive through and having to open your door because your windows don't work. My cigarette lighter fuse has to be replaced about once every 3 months because it shorts out. Last week I was adjusting my rear view mirror and it just fell off. It didn't come unglued from the window, but the ball and socket joint somehow broke and can't be fixed except by ordering a completely new mirror because for some reason you can't order that one little plastic part that broke.

For the last year my gas gauge has been completely inaccurate. After filling up completely it says I only have 1/2 tank of gas and after driving for 20 minutes my gauge is on empty. So I have to rely on my "low fuel message" to come on, which I'm sure won't be long before that breaks as well. The only good thing is that I haven't had any engine trouble...yet.

Currently, my 2004 Saturn ION 3 has 90K miles. I have made two previous repairs totaling $2500 to repair the timing chain and timing chain tension assembly, which has failed again. GM offers no help. Investigation reveals that this is a widespread problem.

Like many hundreds of Saturn owners, our ignition has gotten stuck on the on position as well. I figured out where the fuse was to turn it off. But I will need to replace the ignition when I have the money. It's a major inconvenience and a huge safety issue. I am very disappointed that Saturn has not recalled this part.

I called General Motors Saturn to find out about a recall on my car. I am having the same problem that thousands of people are encountering with Saturn L200, the timing chain. But I am not able to get help because my VIN # is not in the batch of whoever randomly selected the vehicles to get fixed.

In the last four years, I've had my ignition replaced three times. Saturn designed a faulty ignition and as soon as a service department "repairs it", the problems start up (the same day). The key gets stuck in the ignition, the car won't start, or the car won't turn off.

The problem can't be fixed because they keep using faulty parts.

I took my Saturn into the dealership to be fixed. The brake pedal goes all the way to the floor before stopping. The dealership stated that the car was not safe to drive at all and that the brake booster hose ($33.00 part) needed to be replaced.

After 3 full weeks in the dealership without repair, the service department requested we call and see if we could get a part as General Motors was not able to supply the parts to fix the car. I called the parts supplier as I was told by Maria that "General Motors did not have the parts for a Saturn and did not have a clue when or if they would." She made it clear that the parts supplier won't talk to General Motors and vice versa.

I asked her what GM was going to do about my predicament. She told me that I should not expect GM to have the parts for the car due to its age (Federal Law mandates parts be available for 10 years post production) and GM would do nothing to help. GM expects me to buy another car.

I asked about the 10-year law and how GM was going to handle that. She stated that the part has not been "discontinued" and that means it is available. That "backordered indefinitely" leaves them within the scope of the law.

I am aware of another person who has waited 14 months for GM to make the part needed for her car.

I have had ongoing problems in the winter with my 2003 Saturn Ion not starting. This is a well-known problem with Saturns when researched.

I submitted my complaints to Saturn and the BBB and was told my car was too old for coverage. This is unacceptable, as it takes a good 30 minutes to start the car. This while sitting in the cold and being late to work. The ignition switch should be replaced, again a well-known issue.

I bought a 2006 Saturn Ion in October 2005. The one good thing is that this is the best bumber car that a little kid can enjoy. But it falls apart horribly. Oddly enough, just before my warranty was about to expire, my power steering went faulty. Unfortunately, I had two full time jobs and needed my car to commute. By the time, I was able to turn my car in to get it fixed, I was over the warranty by 15000 miles and was charged over $600 for replacement parts. My second horror started just today, May 1st, 2011. My key was getting stuck in my car, but I figure it was just a bad luck. When I returned home, my key wouldn't turn off at all. I pulled off the square cover under the steering wheel and couldn't find a plug to pull towards the driver's door to be able to turn off the key. So I pulled out the ignition chip under the hood and unplugged the battery to finally kill my car. God help me when the expense of this car comes to light when I take in this junk tomorrow.

This is with regards to our 2000 Saturn SW2 station wagon. No doubt the same defective, rusted out door handle coil spring applies to all model Saturns. Warning: Any of your Saturn car's doors may fly open at 70 mph or any speed.

Saturn door springs wear out prematurely and break. This is not visible, at all. This causes the door to appear to be latched. However, breakage of the handle return door spring in the door's interior will result in the door being unlatched and the door flying open while driving down the highway and most certainly when you make a turn. Any items next to the door, including your computer or a child who fails to secure his seat belt or is "secured" in a defective Saturn seat belt (don't rule that out) will also end up on the street at any speed! Luckily, there was no one in my rear seat and my computer stayed on the seat when my left rear door flew open on a right turn.

I sent this notice to Saturn corp. They said that their defective safety door latch spring (my terminology) is not covered under any safety warranty since the car's warranty has expired and a worn safety latch spring breakage comes under "normal wear out"

I told them, "The coil spring on my home's front screen door has lasted forty years and if it broke,no one would die! What's your excuse?!" Needless to say, they did not reply. Saturn refuses to replace its defective door handle return spring at its own expense,which is no doubt, quite minimal.

The best thing you can do is a temporary fix i.e., duct tape the handle to the car's door. So the handle can not be pulled out especially by little kids who are unaware of the situation. They will have to use another door to enter and exit. Car parts have been known to start breaking after 11 years and death and injury statistics start to mount. If my car is any example and there are hundreds of thousands of those springs out there,we can expect a big disaster in the making.

I have 1995 SC1 and it has been the best car I have ever had. I have gotten it stuck in a foot of mud that later froze and my friend left the oil cap off the engine; it ran on three-month-old gas, has almost 200000 miles on it, and other than a new starter, I have never replaced anything on it and I've almost owned it three years. The guy before it drove it very hard everyday and hit a deer with it one time so there's a big dent in the hood but it still runs like a dream.

Everybody on here must have had lemons or something. I see a lot of other models like mine running around, so maybe its just a good year. I'll recommend this car to anybody.

I bought a 2006 Saturn Ion in 2007. I've had it for four years with no problems then suddenly, the key starts getting stuckish in the ignition. I ignored it. One day, I go to take the key out and it wont come out. As the car is running. After a long comedy of errors including trying to disconnect the battery and finding the car still wouldn't stop, we found the fuse to remove and make the car stop. I drove it like this for two weeks. Then the engine light came on. I was told it would cost $300 or more to have the dealership fix the problem so I went and bought the ignition switch from a dealer for $65 (who chose not to tell me that I would need a key code). Then I paid my mechanic $100 to replace the switch. After doing so, the car would start but not stay started. When he hooked up the reader to see why the engine light was on, it said theft.

Not being able to figure it out, I had it towed to a GM dealership. They had my car for two days before they told me it was the BCM and it would cost $1060 to fix and would take at least two weeks. After two weeks, I called and called them. They said that the car was rejecting the programs GM was putting into the BCM and they were trying to figure it out; they'd call me Monday.

Monday comes and they tell me that I might get my car back this month. That this is apparently a huge problem and GM's field engineers are working on it. So far I've been without a car for three weeks with no promise that it will be fixed.

I am a single mother of a school aged child and work 25 miles, over a bridge, from home. I also have an old mother who depends on me for assistance. This has been a freaking nightmare and there's no end in sight. When I asked the GM mechanic if I should just trade the car in, he advised no. But clearly these cars are pieces of junk and Saturn, by proxy, GM, should be ashamed of themselves.

ION 2006. I am sitting here typing this, trying not to flip out as I read the many complaints about the same problem I am encountering. I successfully got the car turned off. I come back shortly after and the car will not start. It does not turn over. Nothing happens. And the keys are stuck in the ignition. It's sitting in a parking lot right now with the keys still in the car. Nothing electrical in the car works. Not the fab, anything. I had no idea what to do. I will try the plunger thing but it looks like this car will be costing me more than just freezing out by my car, waiting for a ride, keeping my fingers crossed. If this turns out to be the same as everyone else has stated, it will be a very nice looking lemon.

My Saturn L200 threw its timing chain in 2007 and it was repaired. This was refunded in 2008 due to a recall. The timing chain is not working properly again, and it probably caused the engine valves to bend, causing the engine to be useless. I contacted Saturn about this issue and they said the recall work was already done, so they will not pay for anything.

1. On 09/01/10, I took my Car to Ed *** in Aurora, CO advised that my car was hard to start and sometime very faint smell of gasoline. They performed a diagnostic and stated that nothing was wrong they did oil job maintenance.

2. On 12/10/10, I took my Car to Nimnicht GMC as it was obvious that there was a gas leak coming from the reservoir of my car. They indicated they contacted GM motors and my VIN number is not one of the many recalls on their list for 2007 Saturns. The SVC center man Gene *** yelled at me and told me his hands were tied. I would have to pay $700 not under warranty. I did not have $700 on me at the time due to just starting a new job in November. I then drove off the lot and called J.C. *** to escalate matter of how his service manager treated me and let me drive off the lot with gas leaking from my car. He apologized and stated he would rectify the situation. They did not even put my car on the rack and quoted me $700 cause Gene *** called GM and they diagnosed my problem before I got there.

3. On 12/10/10. I called GM talked to Tracy he indicated my VIN number was not part of the recall NHTSA 09V419000 and GM was not going to pay anything. I stated that this is a safety issue and on page 14 of my Saturn warranty it states that GM should cover any defect related. My main concern was for the safety of myself and also other who may have the same problem but do not know it. He referred me to District Manager Sylvania. She was supposed to call on 12/13/10. He gave me a case number xxxxxxxx.

4. On 12/13/10, I made an appointment with Chevrolet Dyer in Vero Beach Florida where I live. Explained to them the problem and they quoted me 619.00 and would call GM about any warranty parts. During 12/10 and 12/13/10 I had to drive my car until I got a check to pay for the repairs. Dyer repaired my call but stated GM would not pay for anything Repair Fuel Pump Model Assembly has a crack causing leak.

5. On 12/15/10, Sylvania called from GM said no they do not pay anything my problem. I told her about EPA and Safety concerns for other people with my model car. She stated my car had too many miles on it anyway why would I expect them to pay for parts. I have a 100,000 5 year warranty with GM Powertrain however this is a known defect in Saturns. She stated my problem.

6. On 12/15/10, I called Dyer Chevrolet still heavy smell of Gas Fumes in my car they stated it is because the leak was within the liner of my car and I probably will have to have my interior of my car replaced.

7. On 12/16/10, I went to ER due to Shortness of Breath/Severe Headaches thought it may be from inhaling the gas within the interior of the car daily since I have to drive 80 miles a day back and forth to work. They did ABG and said it was normal and asked if I have had an upper respiratory problem and I stated no they prescribed me an inhaler and Tramadol, which I just found out I am allergic to.

8. On 12/20/10, Barbara with GM ( *** *** ****) Ext ***** called me District Manager I explained once again my concern for the safety of others who are on the road with my type of vehicle they stated not their problem this is a consumer problem. Very rude. She indicated she did not care about the consumer basically that GM will not pay anything or put out a recall to other owners of Saturn ION2 my model type. She also told me that I should be lucky I got a 10% discount with Dyer Chevrolet but that is the dealer not from GM. The discount was $40. I indicated that I was going to consult an attorney. On 12/20/10, I called GM and talked to JR and indicated how Barbara treated me on the phone. He stated he would forward my complaint to Legal. I told them I am no longer handling the situation.

9. On 12/22/10, I still have heavy smell of gas in my car. My own family will not even get in it cause they get headaches too. I still have difficulty breathing and severe headaches/muscle aches and pains every night and day. I am very stressed over this entire situation and can no longer handle. I cannot afford to replace the interior of my car and I have to drive it for my livelihood. I have no other choice. I have a doctors appointment on 1/3/10 the soonest I could get to review my health.

10. On 12/22/10, I spoke to Cuzns Firm in Florida and they referred me to your corporation.Could you please help me get the word out to other consumers so nobody goes through what I am currently going through. Also, I believe GM should reimburse me for everything involved in the repairs of this problem.

Attached please find the documents you requested.

On 12/23/10, Will with Simonowsky and associates called and basically stated I did not supply him with the repair orders. I contacted Ed *** and Dyer Chevrolet and what I supplied was the repair orders in order to be considered. Tired of dealing with the issue. On 12/28/10, Lemon Law Lawyer Craig *** and Associates * *** *** **** spoke with Justin. They stated they could not help me as my time has expired but I have a 100,000 mile warranty and this is a known defect in Saturns. Other people with my make and model need to know before they get killed or go through my pain and stress. On 12/28/10, I contacted Consumer Affairs.

The key has gotten stuck in the ignition with the car running. I followed the steps in the owners manual to compress the plunger towards the driver's side door but that did not fix the problem. I believe this is a common issue with the 2007 Saturn Ion 3 and would like to advocate for a recall. I cannot afford the dealership's diagnostic fees and I definitely cannot afford the cost of further repair. Thank you for your time and support.

We have a 2004 Saturn Ion. I had bought it used In 2008. The transmission is on its way out on the car and they said they will buy it back for $5000. But I owe $7000 and it can only be used for a deposit on another car .I cannot do this, I do not have good credit. In October 2010, the transmission was still skipping gears again and again. They just want me to take it to get a new one and said they will pay for half; the cost is around 4-5 thousand dollars. The car has only 53,000 miles on it and the transmission is under 75,000 warranty but they told me I missed the time by one year. All I want is for them to just replace the problem and that will be it. After all, it is still under the 75,000 mile warranty. But they are still refusing to help a loyal GM customer. I would like to join the class action lawsuit and add false advertising to the mix because they are not doing what they say.

I purchased a new 2006 Saturn Relay 3 on February 5, 2006 and also purchased an extended Service Plan Contract, extending mileage coverage to 60,000 miles or 2/5/11. The vehicle currently has 61,531 miles (12/8/10) when we dropped it at the Chev dealer for a diagnostic test. The transmission shifts very hard from 1st to 2nd. We have had the transmission serviced and the fluids checked within the last month. Diagnostic test revealed the wave (or flex) plate has broken down and is throwing debris around and wearing down the teeth.

The Service Rep called the Saturn Warranty Service Plan phone number 1-800-631-5590, but that once you exceed the mileage or the date, the warranty is no longer valid. It seems extreme that a transmission can be built to last exactly within the limits of a warranted period of time and then fall apart. Where is the Customer Service? Saturn no longer exists but neither will General Motors if they do not stand behind the Saturn product line.

My key won't come out of the ignition on my Saturn Ion 2003 (4-door automatic). I've tried everything and finally ended up removing the ignition fuse just so I could retain my battery. I see that I am not the only one with this problem. I was told that replacing the cylinder will cost $230+ and may take up to 3 hours. I have to miss work, which I can't afford to do at this time, in order to get this taken care of. I am also recovering from recent shoulder rotator cuff surgery and it is painful/difficult to keep removing and replacing the fuse under the dash.

I bought a 2005 Saturn Vue less than a year ago. It had around 84000 miles on it and it's a 2.2L 5 speed. It said it was worth on Kelly blue book around $7,900 for good condition on trade in. I was looking to get something for winter with 4-wheel drive. So I went on Kelly blue book and now it's quoted at $3,875 and there's just under 100,000 miles on the car. How do you lose over half the value of the car with only around 16,000 miles and less than a year?

The timing chain on my 2008 Saturn Outlook was replaced at approximately 77,000 miles. Four months later, the seals for the coolant and water pump have failed. This engine has chronic problems with the timing chain and gasket/seal ruptures. The engine constantly exceeds tolerances, causing seals to rupture.

On my 2007 Saturn Outlook (95,000 km), I noticed a humming sound (since 55,000 km) from the engine. It was subtle at first, and I was told by Saturn dealer that it was normal. The sound progressively got worse. I did some research and found out that it was the power steering pump. My research indicates that many owners of this model and year have/had similar problems. Also, research indicates that GM and the dealers have known about this issue (pump defect) for a long time and GM has made no attempt to rectify the problem.

As hundreds of Saturn Ion owners, my ignition lock is defective. My car is a 2004. It appears that Saturn has been aware of this problem but has not issued a recall. Although I doubt any action, I wanted to submit a complaint in the hope there will be a class action suit.

On November 27, 2010, my 2006 Saturn Ion would not turn off. My key was stuck in the ignition and at first, I thought I didn't have it in park all the way so I switch gears and re-put it in park. As soon as I put it in park and tried to turn my car off, I noticed the key wouldn't move. I tried backing my car out, driving my car and re-parking the car but nothing happen. It stayed stuck. I got frustrated and call OnStar and they had my car towed. The tow truck driver cut my battery off but my car kept running. Mind you, my car ran from Saturday until it eventually ran out of gas. I just received a call today that it is going to cost $575 to get fix. GM needs to recall all Saturn Ion because it's entirely too many people having the same problem.

I received a letter from Saturn regarding transmission problems with my vehicle that said they would reimburse 50% of the cost of repairs. I filed the letter until my vehicle transmission malfunctioned. I called Saturn, they told me to take it to a dealer to have it diagnosed. I could not take it to a local repair shop; it had to be a GM dealer. I did so and continued the contact with Saturn. They issued me a case number and eventually kept passing from one representative to another until I was given to Shannon, a district specialist.

I have actually spoken with Shannon I think twice. I have called numerous times, she never answers her phone. It goes to voicemail and says my call will be returned within 24 hours. I've called two or three times over the past six or seven days, still no return call. I leave specific numbers and times where I can be reached and she will purposely call a different number. One time, I had a scheduled call for noon at home. I have to work but made a point to be home early. She was on the answering machine. I had called at 11:27!

I finally paid for the repairs, retrieved my vehicle from the dealer, John Davis Pontiac GMC, Canton, IL and have been trying ever since to get Saturn to make good on their promise. I would not have even known this offer existed if they hadn't mailed me the letter. Now what I want them to do is follow through on this. I placed my first call to Saturn at the end of September. It is now the end of November and still no satisfaction. They won't even tell me one way or another. They just continue to ignore me! If I call and ask to speak to someone else, they look up the case, see that it has been assigned to Shannon and transfer me to her, and I get her voicemail again. I leave a message. Again, she fails to call me back. It's never ending. The "agreement/transmission offer" is set to expire on November 30th. I guess they figure if they ignore me long enough, it will go away.

I received a letter from Saturn regarding transmission problems with my vehicle that said they would reimburse 50% of the cost of repairs. I filed the letter until my vehicle transmission malfunctioned. I called Saturn, they told me to take it to a dealer to have it diagnosed. I could not take it to a local repair shop, it had to be a GM dealer. I did so and continued the contact with Saturn. They issued me a case number and eventually kept passing from one representative to another until I was given to Shannon, a district specialist. I have actually spoken with Shannon, I think, twice.

I have called numerous times. She never answers her phone, it goes to voicemail and says my call will be returned within 24 hours. I've called two or three times over the past six or seven days, still, no return call. I leave specific numbers and times where I can be reached and she will purposely call a different number. One time, I had a scheduled call for noon at home; I have to work but made a point to be home early. She was on the answering machine. I had called at 11:27!

I finally paid for the repairs, retrieved my vehicle from the dealer, John Davis Pontiac GMC, Canton, IL and have been trying ever since to get Saturn to make good on their promise. I would not have even known this offer existed if they hadn't mailed me the letter. Now what I want them to do is follow through on this. I placed my first call to Saturn at the end of September. It is now the end of November and still no satisfaction. They won't even tell me one way or another. They just continue to ignore me! If I call and ask to speak to someone else, they look up the case, see that it has been assigned to Shannon and transfer me to her and I get her voicemail again. I leave a message, and again, she fails to call me back. It's never ending. The "agreement/transmission offer" is set to expire on November 30th. I guess they figure if they ignore me long enough, it will go away.

2002 Saturn L200 series auto had a timing chain break unexpectedly. However, Saturn will not stand behind this engineering design flaw. They know that it is a problem but they will do nothing to help the consumer.

My body control module went out in my 2003 Saturn Vue on Oct 23. It started when the odometer quit working. The cars still ran and I was told I needed a new instrument module. I didn't get one since everything else worked. A few weeks later, when the car was in park and running the running lights would dim and the wipers would swish, the door locks would unlock when put in park. Got a new alternator as it was pulling the battery charge down. Worked okay for about a week, then lights dimmed again. I put it in park in the garage and all the gauges came on. It stayed in the garage until my mechanic called around and found a body control module at a local GM dealership.

The part (650.00+) was put in by a mechanic but they, GM dealership, couldn't "flash" it unless I bought the 3 month subscription at a cost of 300 plus the cost of 300 to flash it! Found a repair shop that had the software and they "flashed" it for 250.00. Had to have it towed since there was no power steering or dash instruments. The security light was still on and they said they needed a security chip which they needed to order.

I drove it home and it stayed in the garage for the w/e. Monday, I went to the gas station on my way to work and it wouldn't start because the security light was still on. I had it towed back to the place that flashed it and they had to order a replacement body module from GM since the original was faulty. They were told they, GM, couldn't express mail it and it would take 7-10 days. It is going on 13 working days or 18 days total and no one knows where it is.

I have been without a car for 4 weeks and have no one to call to find out if it was even sent. I feel GM knows that Saturn people are at their mercy as far as getting parts since they no longer make Saturns but you would think they would still want to keep us happy, so we will still buy GM.

My 2007 Saturn Ion key stuck in the ignition and my vehicle would not shut off. I drove 120 miles home to my mechanic. Prior to that, I had to get gas with the ignition running. It cost $599 to replace the ignition and the housing

I called Saturn (GM) and they made a report and spoke with my mechanic. Matt at GM refused to reimburse me after playing me along for weeks. He said it wasn't an emergency and my mileage was high (70,000, what does that have to do with the ignition?). I kept the faulty ignition if anyone's interested, like the NHTSB, or a good class action attorney.

This is a dangerous problem and will eventually cause death or injury. I'm still having some problems with my ignition, and I'm afraid go anywhere out of town for fear the car won't shut off. This should be a recall item. I will not buy another GM vehicle nor will any member of my extended family. I'm really angry about the whole situation.

I bought a brand new 2006 Saturn Ion and it is a piece of garbage. The key got stuck and can't shut the car off. Sometimes it takes half an hour to start it.

The drivers window no longer works and the right blinker has never worked despite being worked on at least five times. A huge piece of the molding flew off as I was driving down the highway one night. No wonder no one buys American-made cars anymore! I know I won't ever again!

I own a 2006 Saturn Ion and yesterday my key got stuck in the ignition and would not come out and I couldn't get my car to turn off. I see that an enormous amount of other people with this car have had the same issue, and am very surprised there hasn't been a recall on this yet. I could not get my key out and several other people tried to turn my car off to no avail. I had to take it to a GM dealership and they had to replace the cylinder and it cost me $430 to fix. I am very upset that this has happened to so many people and Saturn hasn't done anything about this. I hope that this would go to a class action lawsuit, so we need more people to file complaints.

I have a '06 Saturn Ion2. It has a problem starting on cold or damp mornings. It will start eventually, but the dependability issue is the problem. I have been late for work several times. I contacted the dealership and was told that I could bring it in but if it does not show on their computer, they can`t fix it. If I drive it to them, the problem is not there and therefore have wasted everyone`s time.

I thought I could deal with it and there would be enough complaints and Saturn would issue a recall. I have owned this car for almost five years and they still are not admitting there is a problem. All we want is to be able to depend on our cars.

I own a 2004 Saturn Ion Quad coupe. It starting giving me problems a year after I purchased it. It wouldn't start in cold weather, sometimes leaving me stranded way from home and public transportation. I had the battery replaced one year, it worked for a while, the following year (winter) same thing happened. This time, it was the starter I was told, so I had that replaced.

This is getting to be ridiculous. Saturn will not cooperate with their owners nor will the dealers. Now I find the Saturn dealerships in my area are/have closed. So what if my car needs servicing or parts, what am I to do? Saturn needs to recall all their 2003 and up models. I am on a fixed-income now, so to have to keep my car running. I need and want Saturn to own up to their mistakes with these models and do a mass recall to those of us that are having problems with the transmission leaking and not starting in cold weather.

Wish I could rate 0 stars. I'm contacting everyone and every organization I know and I will stand outside this place with a picket sign on the weekends and distribute leaflets until they totally go out of business. I told you clowns I had a big family and that's the only reason I was buying this van and you still screwed me, shame on you all! Criminals!

About a year ago, I purchased a used 2002 Dodge ram 1500 conversion van. I told them I was concerned about the reliability and wanted assurance everything was done to make sure it's safe and I won't be spending tons in repairs. It only had 56,000 miles on it! They showed me a check list, signed by the mechanic which said it had the maintenance done to it, etc. and I was told the belts and brakes were taken care of.

Within the first 6 months of owning it, it started making loud clunking noises in the rear. We had work done on the rear axle at their shop, but even though it was still under warranty we were given the run around, made to wait for long periods of time and the first time told there was nothing wrong with it.

Next, electrical problems. My wife was driving with all the kids in the back and it totally went out, no power anywhere and wouldn't turn on. It took a month in the shop to get it fixed. I learn from the manager that they don't have an internal shop, they use a nearby shop. Not wanting to get involved himself, he gave me the number to this joker and I went to his shop. Nice guy and all, but I ended up needing a new computer which was $1,000 with labor. Keep in mind, it's not like we're a wealthy family or anything and this was a huge expense of time, energy and money, neither of which I was happy to spare!

Fast forward through the next 6 months. We got the brakes done, because of course, shortly after buying the van, the front and rear were below 10%. Got the tires done because they sold us the vehicle rear tires that were worn despite telling us "they'd see what they can do" after we buy it. The TV, DVD and VHS players are all broken and don't work anymore and the radio is totally dead! On top of this, it's now in the shop because there are two coolant leaks. One leak is because the wrong sized plug was used by whoever worked on it last. Who knows about the other, I'm supposed to hearing from my mechanic about that. Oh and when I took the van in the second time, their Saturn's mechanic forgot to put the vents on so now the air does not circulate, no A/C throughout the van and they want me to bring it back! When do I ever have time with work two jobs to do that?

We've barely even had the opportunity to enjoy our van because it stays in the shop. It only has 60,000 miles on it and still is a piece of junk with electrical problems. We think it was flooded and somehow resold, which would explain the low price of approximately $12k that it was selling for. Too good to be true! Avoid this place, it's like a plague.

I purchased a Saturn 2002 SL2 for my teenage son. Great car, 81,000 miles. He was in an accident this last Tuesday, 10-19-2010, he was slowing down and was unable to stop. He tried to miss another vehicle turned his wheel right towards the grass hit the right corner of the other vehicle and hit a ditch flipped the car end over end landed on the drivers side, seat belt saved his life thank goodness for that, but the air bag never deployed, the car was totaled front, back, sides, what happened?

I visited this site a few days ago searching for answers to my dilemma of being unable to remove my key from the ignition of my 2005 Saturn Ion. My battery was dead, the electric trunk release button was inoperable, and the key to open the trunk where the battery is located was hopelessly stuck in the ignition. Reading through the feedback of others with this similar problem of the key not turning enough to remove from the ignition and the money spent on locksmiths and mechanics. Well, I went out to look a little more into my problem.

I discovered a small removable panel that is located right underneath the ignition which I popped off. There I got a flashlight and looked up inside and saw assorted wiring along with a small white button (more over to the left side of the opening) that when pushed in to the right, as it is installed sideways rather than up and down, releases the key automatically. I feel this needs to be addressed as I feel that many people are probably paying a lot of money out to locksmiths/mechanics who are simply pushing this button and then charging them for repairs that they really didn't do.

This is about a 2004 Saturn Ion.The car accelerates by itself. When driving at a steady speed, the car will gradually accelerate even when my foot is removed from the gas pedal. Stepping on the gas will slow the car but the gradual acceleration resumes. This condition is exceedingly dangerous.

2004 Saturn Ion. When driving down the road the door locks continuously lock and unlock without driver or passenger operating them.

2004 Saturn Ion. Ignition switch locks in off position. Unable to move to start position without jiggling the steering wheel. This happens all the time and is essentially the same defect other Saturn owners are seeing whereby they can't remove the ignition key or shut off the engine.

On Sunday, 10/17/10, I couldn't remove my key from the ignition of my 07 Saturn Ion to turn off the motor. I drove by Saturn of Cerritos and of course they had gone out of business. They had a banner on the building with a large map stating take the vehicle to Good Services Plus at 17720 Crusader in Cerritos. I went home and called AAA and the driver got the engine to stop by disconnecting the battery and holding his hand over the air hose leading to the air filter.

We tried to move the plunger in the access hole to no avail. The next morning I reconnected the battery and drove it to the Goodwrench noted above and the service manager said they didn't carry Saturn parts and I'd have to leave it. I was 120 miles from home and would've had to rent a car, so I drove it to an Alternator shop in Yucca Valley, CA whose owner is a friend of mine.

It will take three days at least and several hundred dollars to get the car repaired. I read the numerous complaints about this exact problem and don't understand why there isn't a recall. I want GMAC to reimburse me for the repair of this obvious manufacturing defect. The Goodwrench Services Plus experience also reinforced my belief to never buy a GM vehicle. The stress, aggravation, loss of sleep, inconvenience, and the high expense involved really set me back. I had to cancel appointments and it wrecked my week end trip. I'm angry.

On Sunday, October 15, 2010, while parking, the ignition key stuck and wouldn't move, leaving the car running and unable to shut off. Having to return home, the engine was slipping and the engine light came on. Luckily a neighbor was at his shop and my husband was able to drive there to see what could be done. He had to remove part of the steering column to open for access to the kill switch.

The car is now at a GM dealer waiting for parts to be repaired. Obviously, after looking online, this is a well known issue with steady complaints. It's an obvious defect, not wear and tear. Why should loyal GM Saturn customers have to foot the bill for a manufacturing defect just because Saturn itself is no longer in business? GM is still responsible as the manufacturer of the car.

We had an out of town family who had to backtrack in order for us to be able to get where we were supposed to be that day. My husband is missing two days of work to have this taken care of as the car is necessary to get to his job. Plus the fact that all plans we had were scrapped and were missing out on family events.

The lock cylinder on my 2006 ion has gone out three times in the last year. I am so tired of replacing this part. The manufacturer should cover this and make adjustments.

From what I have read, there have been many Saturn Ion owners with a similar experience as mine this week. I am 50 miles from home, my car won't turn off and my key will not come out. I own a 2006 Saturn Ion. I had to leave work after two hours to come down the mountain to my mechanic who was unsure of how to fix the problem. He finally turned the car off and now, it won't start. I am looking at a tow bill to a dealership--$100 to just look at the problem and then parts and labor. I don't have this kind of money and don't feel that this is a problem that I should be responsible for. I use this car to take me to my job each day and to perform my job as a merchandising rep. This "no recall" problem has cost me money already and I still have not got it fixed. My husband states that our mechanic found a recall; however, I do not know what website. I am calling him tomorrow to try and follow up on this, seeing that the two dealerships that I have contacted know nothing about it.

I am an owner of a 2005 Saturn Ion. I had this car for a year. It works wonderful for me but when it comes to that ** ignition, I get so mad. My key sometimes doesn't want to come out of the ignition. I hate it so much! It's not just annoying, but a simple pain. It seems like my car does this to me when I need to be somewhere at a certain time or something. That's when it takes five minutes for it to release my key. I obviously don't want to leave the key in the car because that is just plain stupid and I don't want my battery to die. I am only 18 and this is my first car which I bought on my own. I love this car a lot because it does get me to point A to point B but sometimes, I think that this car is a piece of **. Upon looking at everybody else's story, I am definitely buying a new car in the next few months.

My 2003 Saturn Ion won't start sometimes. After much research, I have found that I am not the only person with this problem. It happens the most when it gets cold outside, 35 degrees or less, although it also happens when it is warm outside too. I will attempt to start my car. Sometimes it starts; sometimes it does not. When it does not start, I have to wait a minimum of 15 minutes to try to start it again.

The reason for my Saturn not starting is the ignition switch. I, along with thousands of other people, have this same problem with our Saturns. This has been happening since we bought the car in April of 2009 and is progressively happening more often. GM/Saturn will not recall the part to fix the problem because they say that there is not a safety hazard. I could pay the $600 to get a new ignition switch but a new one would not solve the problem. We need something to be done about this. In order to ensure that we are not late to anything, we have to attempt to start the car 40 minutes in advance when it gets cooler outside.

This is yet another ignition failure. I was out of the country, after work, to do some doctoring on my horse. I pulled into the driveway, put the car in park, and, to my surprise, my car would not turn off. The key was stuck in the on position. I drove into the city to the only repair place available and had to leave my car overnight. I had the entire ignition replaced at a cost of $400, picking it up the next day. Four days later, it happened again. I looked online and discovered just how common this problem is. If anybody does start a class action suit on this one, I'm in. I'm now very concerned about what happens if this occurs in the wee hours in the morning. How do I then turn my car off?

I have a 2007 Saturn Ion. The key would not shut the engine off. I had to unplug the battery and a cylinder to shut the car off. I took it to the garage and it cost $497.00 to get it fixed. There are many complaints about this problem and Saturn won't do anything to help.

I purchased a 2006 Saturn Ion 3 a year ago. I had no problems with the car during the first year. In the past month, however, I have needed the ignition lock replaced (at a cost of over $300), because the car would not shut off. I went online to find that this is a very common problem with the 2006 Saturn Ions, however, the part was never recalled, leaving many customers very unconvinced and dissatisfied. At the same time, the fuel pump needed to be replaced and was leaking gasoline. I found that this part was under recall, but only in Arizona and Nevada.

That's not really helpful to me, considering I had the exact same problem, but my car is registered in Pennsylvania. The sunroof has now begun leaking, leaving me with a pond in my vehicle, which took hours to rectify. Now the check engine light is on, and the car won't reach speeds higher than 30mph, for no apparent reason. This car is of no value to me at this point. I have been a loyal Saturn customer for many years, and the company is of no help to me whatsoever. I will never purchase another Saturn or General Motors vehicle of any kind ever again.

Today, I went to the store and the first time I tried to turn off my car it took me a minute or two. When I got home from the store my car wouldn't turn off.

I went first to GM because Saturn no longer exists. They sent me to an old Saturn dealership who wanted to charge me 350. I didn't like him so went to Ford, they were able to turn off the car by unplugging the battery and now my car is sitting in the dealership and won't find out the cost till tomorrow. I love Saturn, thought they were the safest cars around and now after hearing these stories, I don't want my car anymore. We have gotten trade value on this car before, wonder what I can get for it now. Thank God, no one can by a Saturn again but for the poor folk that by our used Saturn. Wonder if we can get this permanently fixed.

I, too, am having intermittent problems with the key getting stuck. I have to turn the car on and off, shift into drive, back into park, etc. until the key finally comes out. I called Saturn and they said I needed to get it diagnosed before they would consider "helping" with the cost. I asked the rep if Saturn had ever helped with the cost of this before and he said no. I can't decide if I should get this fixed at Saturn or somewhere else. Or if I should sell the car. Carmax offered me $4500 for the car (I paid last year for a new ignition switch because it wouldn't start when it was cold). When I read what some of you have written, it could be more than the $260 for the key cylinder. I also have an Acura and it works like a charm, always!

I have a 2006 Saturn ION. Yesterday, I drove to the store and came home to find that when I parked in front of my house, my key would not turn to the off position and I couldn't turn the car off. Finally, after several minutes trying to get my key out, it came out but the engine kept running. I had to disconnect the battery to turn off the car. I looked online to see if there's a recall and I find that several people have the same issue with these Saturn IONs. I cannot afford to spend money on a new ignition, especially if it's not going to be a permanent fix. Hopefully, there will be a class action lawsuit against Saturn/GM.

This is a response to September 13, 2010 post by Steve of Lowell, MA. You saved me $511! I had just received a quote to replace my key lock cylinder and housing for all the standard symptoms that many Saturn owners have--related to not being able to turn off the vehicle, etc. Now, I am using the plunger in the steering wheel column, as you described. It works like a charm! My only concern is what happens when that begins to fail? Anyone know what is involved in replacing the specific plunger part in the steering column?

I have a 2006 Saturn Ion. I bought it brand new in 2/2006 from a Saturn Dealership in Marietta that is now closed; I have kept the maintenance up on the car thus far and have not had many issues with it. For the past 3 months I have been experiencing the same issues that everyone here is describing. When I park my car and try to turn off the ignition the engine shuts off but my key gets stuck in the ACC position.

I have to giggle the gear shift really hard multiple times or continuously move the gear shift from park to reverse to drive and slam it back in park to turn the ignition completely off! Recently I was able to start backing the car in put it in park, let it roll to settle and then remove the key lately that is not working either! Now I have a new problem before the problem was getting the key out the ignition, now I am having trouble getting the key to turn when I am trying to start the car. I have to try to turn the steering wheel back and forth to enable the key to turn to start the car.

I have been having problems with the key release on my 2005 Saturn Ion. When I try to shut off the vehicle the key does not come all the way back and won't release. The engine does shut off. When this problem first came about in June on 2010, I was under an extended warranty. I took the vehicle to my Saturn dealership, Saturn North 104th Ave Northglenn Co, they attempted to fix the problem, replaced some parts, but the problem came back in less than a month. In that time span, Saturn North went out of business, and my extended warranty expired on 7/21/10. Saturn North referred me to Go Chevrolet on 73rd and Broadway Denver Co, as it looks like GM asked them to help with taking care of Saturn owners. There is a huge sign in their shop that reads, 'Saturn Owners, We got you covered'. Go Chevrolet told me nothing was wrong with the vehicle.

Three weeks later the key would not release after about 30 minutes of trying to get it out and the since this caused the vehicle to power off, I was forced to have it towed back to the Chevy dealership. They confirmed that there was a problem and the shifter assembly needed to be replaced. As I said before, my extended warranty was active when this problem first came about. I contacted the Saturn main office and my complaint was forwarded to their district office but they would only offer to cover 10% of the repair cost.

2000 Saturn LS2 bought in 2006. Oil engine cooler cover leaked, had to replace it. Service engine soon light came on, had it checked, nothing is wrong, the light with the wrench came on, and the cars shifts badly, then the car stopped running while driving on the highway, sensor? The wiper motor transmission failed, had to replace. The air conditioner stopped working, the power driver's seat stopped working properly. The car goes through tires more than usual. All of this happened with only 30 thousand miles put on the car since I bought it.

Late for work, seems like I am paying to get something fixed more so than any other car I have owned. Increased stress and headaches, feelings of helplessness, it is difficult to sleep.

I am re-posting my fix on the ignition. I had a new ignition and that did not help. I told you to take the square plastic piece under steering column off and push the plunger in to release key and it comes out of ignition. Well, I took the column apart and the plunger is actually part of the ignition, maybe one of the tumblers. If tumblers are not exact the key gets stuck. So when the plunger/tumbler is out key gets stuck. When tumbler is not pushed out keys comes right out.

The plastic around the steering column comes off with 3 screws. This is hard to explain but once you see it you will understand. Push the tumbler/plunger or actually a white button in. When button is pushed in there is a space behind on the back side of button to put a zip tie or twist tie on it to prevent the button from popping back out to the right. Then put column back together and never worry again. It took 5 minutes and key shuts off and comes out every time for months now. This is very easy to do and the button in will release key. Good luck to all.

I seem to be like everyone else that owns a Saturn Ion. For the last 3 years, I have been having the no start issue. I noticed that my key is now starting to stick as well and won't always turn off the car. I had called Saturn several times before they went out of business and they would claim never to have heard of the problem, although there are websites full of disgruntled owners having the same issues.

I did have the head light problem too, but they told me my VIN # was 'just outside of the recall #' so they wouldn't fix that either. Thank goodness, I am now only 3 payments away from owning this car. I certainly won't buy another GM product.

I took my 2005 Saturn ION in for an emissions test and my mechanic noted the ignition problem. My ignition switch sticks - I have not had any problems like those that have been listed before about how their stick in the on position but I am on my way there. My mechanic thought that there might be a recall on it and I went on a fact finding mission and found that there was no recall although this problem seems to be a huge one. When I asked my mechanic, how much it would cost to fix it he said around $500. I guess after reading all the complaints and issues that others have been having it with it. I should be proactive and save all my pennies and dimes to pay for the fix before it becomes a bigger problem. $500 that should be spent on paying other bills and paying for my wedding will now go towards fixing a problem that should not cost me a dime.

I purchased a new Saturn Outlook in May 2009. I have had about 80 days in service due to the vehicle not staring if not driven in 3-4 days! Still playing around with sorry excuse and unable to find the source of the problem, I am seriously frustrated and need to know my recourse! Time to get a good lawyer or can I possibly complain to the corporation and get another vehicle!

Friday, Sept. 10, 2010. Same problem as those from above: key stuck in ignition, couldn't turn off motor. Had to take it to mechanic. He removed the fuse, that killed the engine. He ordered a new ignition system, but it didn't work. Had to order a new one from GM. I'm very frustrated as I like the car. It will cost $400+ to get the car fixed.

I have a Saturn Sl2 and was never notified of the timing belt recall. My timing chain broke and caused severe engine trouble. I am interested in the course of action I should take to get the recalled belt replaced.

There is a part that I was waiting for that is under warranty and it has been there for about 2 months now. I was supposed to get a loaner car since the part has been there and every time we call about the car there is never one there. Because of this car part, I have not been able to use the air conditioner in my vehicle. I was riding around in over 90 degree weather with a child in the car! Also if I do put the air conditioner on the car shakes uncontrollable and the car looses power.

The car is getting worst because now its shaking even when the air is not on. I never had this problem when I was taking my car to the Staten Island dealership! I have been told various times by Adam that he will call me when a loaner car get there. It's been months and your telling me that no car has come back in? I can't be 2 days without my car and if I drop my car off there I have no way to get home from New Jersey. I have been a faithful customer for years with GMC and I feel like I'm being treated unfairly because now it seems that I will be having other problems with my car than what was supposed to be fixed. Please help me!

I already reported about my car being stuck in the running position but also I only have 63,784 miles on my car. It is a 2006 but my wheel bearing is going out on the driver side and my back side window motor dose not work. It will cost more money then I got to get it fixed and I am like every one else. We need to sue Saturn. Everything that is wrong with my car has been on Saturn. It's nothing I did.

I have a 2007 Saturn ION. I have been having problems with the gas pedal with the Throttle Positioning Sensor. The car goes into to reduced power zone and I have to pull over and wait. Sometimes it resets. I took it back to the dealer when it was under warranty and they said they replaced the pedal. As it turned out, they did not. This problem has been going on for two years now. Finally, after I pay a lot of money and the car is no longer under warranty, a mechanic found the problem with a gas pedal connection.

After driving home from work (about 30 minutes) on 8/30/10, the key would not remove from the ignition, and the car could not be turned off. I called the dealership, but the service department had already closed for the evening. I had to take it to a local mechanic who disconnected the battery to stop the engine. It's very disappointing that this hasn't been recalled, as it seems to be a recurring and common problem with this make and model.

I bought a 2007 Saturn Outlook XR with 37000 miles listed in April 2010. Just 4 months later, I've had air conditioning issues, and my engine has overheated. Now my vehicle is blowing smoke every time I start the vehicle. I am severely disappointed with this product. I have had so many misdiagnosis and no one seems to know what's going on. I've been told it's a blown head gasket, hub bearings, and something dealing with my coolant. This is why I choose import cars over American made cars because the quality is not worth the financial strain.

I have a 2006 Saturn Ion that has over 100,000 miles. I received a letter from Saturn stating that there are problems with power steering. I called to tell them I do 120 miles a day and the other day the power steering went out twice on the way home. I just received a call that they won't cover this because of the mileage. Isn't this a safety issue? The best was they said this isn't a recall. We should do a class action suit. So many people are having this problem.

I have had the same issues with my 2007 Saturn Ion, 4 door Sedan. But here's some information I'd like to share, GMC has implemented several "silent" extended warranties to cover some of these defective parts, I am personally pursuing my own campaign to ensure this car is completely recalled and we're reimbursed for the money we paid for them because their junk. Most recently, I got a letter yesterday about the power steering failure where GM is now extending the warranty to cover repairs of this defect as long as the failure occurs within 10 years of the original date the vehicle was placed in service or 100,000 miles they will repair it at no charge.

Furthermore, if you have paid to have it repaired, there is a form that must be completed by August 31, 2010 that you will have to fill out, attach your receipt of payment and a copy verifying you had the repair done. The only way you would have received this letter is if you filed a complaint with them. If you have not already done, so file a complaint with Saturn. Also, there is a government entity called the National Highway Traffic Safety Administration, they monitor automotive manufacturers and complaints with defective parts with these cars and often times make the manufacturers issue recalls when there are enough complaints, file a complaint with them as well.

You can also search your make and model to see the service bulletins issued, that GM/Saturn has released addressing defective parts, and the defects already reported on your car. GM had also extended the warranty to cover the faulty wheel bearings, so if you have paid to have them repaired, call them at the customer service number above and demand reimbursement. If you have questions specifically in regards to the extended power steering warranty, you can call 800-. Keep in mind your claim submissions for repairs already made have to be received by August 31, 2010!

My 2005 Saturn Ion would not shut off. My husband and I drove all over town at 8:00 pm to find help. Finally, we went to All Out Repair. Greg the repair man pulled the fuel fuse and disconnected the battery cable. Several weeks later, when I could afford to get it fixed, he repaired my car for $355.00. My husband called the Saturn shop in Rochester, MN. Funny, they have never heard of this problem. Another dealer here in La Crosse said this happens all the time to Saturn. They replace them like they do oil changes. My question is why there hasn't a recall on this issue or why hasn't there been a civil suit filed.

My transmission is slipping badly on my Saturn 2002 L100 4-door Sedan with 58,00 miles. I drive like grandpa Kettle. My wife wants me to pass all the time or get into another lane, but I just poke along. The transmission started slipping when it shifts from gear to gear revving up to 4000 RPM before shifting and not gently, but with a bump. This problem just started and after service, the engine light soon came on. I checked the manual and the car's mileage is at 58,000 miles and is due a filter and fluid change at 60,000 regular service plan. I had the filter and the fluid changed. It got worse the next week so I took it to the dealer. I am awaiting the verdict.

From these consumer reports I am reading, it is not just my transmission that has had this problem. I have seen many other complaints on this site for Saturn transmissions and want to inquire if there have been over 100, if a consumer class action should be taken against GM and the transmissions not being able to perform with normal use. The cost to replace and repair these transmissions to these consumers has been drastic and is being repeated over and over in a ten year period.

I have been trying to get work done on my Saturn Sky for 10 months now. I continually get the answer "we aren't making the parts, or we can't get parts." Is GM standing behind their vehicles or not?

Like hundreds of thousands of other Saturn L200 owners, my timing chain separated and caused irreparable damage to my engine. I paid just over $2000 to have a used engine put in. Four months later, a recall was finally issued. Lo and behold, my VIN is not included in the recall. I am beyond frustrated that GM will not admit that the issue with my car is identical to the 20,514 cars included in the recall.

My timing chain separated, my engine was ruined, but my car lacked some minute part identification that is included in the recall. Really? Unbelievable. Ford, here I come! The cost to repair the vehicle was a necessary evil. It could have been much worse if I'd taken it to a Saturn dealer at the time. Is it any wonder GM struggles to keep their head above water in this country?

From the 2nd week I bought my Saturn Ion ('06), I took it in for a rattle in my steering, every time they told me it was nothing. I have work orders to show this. Last August, I was driving on the freeway and the power steering went totally out. I tried to take it back to them again and they wanted to charge me $100 for a diagnosis of something I was complaining about from the time it was bought. I have been driving with it like this for a year now because I can't afford the $850 they want to charge to fix it.

My warranty is now out and nothing I can do. I know that this same problem was recalled on other makes that GM has such as Pontiac and Chevrolet. When are they going to recall to fix this same problem with Saturn that I have take in to have looked at from the time I bought it? I am a single lady/mom who does not have the ways and means to fix something of this nature. I am still making payments on this vehicle. Is there anything that can be done in regards to this? I know there are other Saturn models that have this same problem. If you turn the car off, the power steering comes back but a mile down the road it goes out again, sometimes not even that far. Please help!

I own a Saturn 2001 L200. Two or three days ago, the timing chain broke. A mechanic looked at it and est. cost of $3,500 for starts. In the mean time, I have just found out there was a recall on the make and model, which I was never contacted about. I need to know what is my recourse. I do not have the money to fix this. What can I do? When the car stopped working, my 17 year old was driving to work.

I work a hour away from her. She managed to get it into a private parking lot for the day. I had to take off from work and get someone to help me get the car off this private property. Now my daughter starts back to school in two weeks and will try to work. There is no way we can manage this with one car and I work an hour away. It looks like at this point she will have to stop working and find some other arrangement for her to get to school. Please help.

For the second time in five mos, my granddaughter's 2001 Saturn has overheated. It took almost six weeks to get the part, an intake part, that was Jan,2010. The last week in May, 2010, it overheated again, with the same problem. It is now the middle of July and our mechanic still cannot get the part. He was told it is a nationwide call on that particular part. That does not make sense to me. There are hundreds of Saturn cars like hers running around and it looks like they need to keep making part for these cars until they become obsolete and keep them stocked. Both times, it will costs me $1500. Talk about unfair practice!

My used 2003 Saturn Ion left my daughter stranded this past weekend. It had to be towed to the shop, only to find out that the transmission is gone. It only has 58,000 miles on it. The transmission replacement cost $4,000 and that's for a "used" transmission. We will have to "junk" car. We have a loss of transportation for my daughter to college and have expenses of purchasing a new vehicle in addition to paying off the balance of the 2003 car.

I purchased a 2007 Saturn Ion brand new in 2006. From the GetGo I have had nothing but problems with this vehicle. Right outside the 36,000 mile warranty, my wheel bearing went out without any valid reason or explanation; this was a $300 repair. I have a knocking noise that comes on when the vehicle starts that was never repaired. December of this year, I was driving and while making a turn the power steering light came on and the wheel locked up almost causing an accident in which I could have lost my life.

The explanation provided here was that if the vehicle is turned too many times to the left or right, the power steering motor signals the power steering to shut down? Ludicrous, but that was another $300 repair. Finally through with the faulty parts, I filed a complaint with the Better Business Bureau, the National Highway Safety, and the NC Attorney General's Office. They only reimbursed me for one repair, the wheel bearing, due to the fact that GM has just extended the warranty for those items.

Now yesterday, I get to work, and my vehicle won't cut off, same issue as everyone else, the key will not turn to the off position. I contacted customer service and they offered to have Roadside Assistance come out and I paid them to turn it off. I angrily objected as this is a known defect and should have been taken care of by the manufacturer. I called the dealership and they know about it as well and offered to have me disconnect the wire harness under the wheel to turn the vehicle on and off with a hefty repair bill of anywhere from $300-500. I immediately contacted and filed another complaint with the BBB, the NC Attorney General's Office, the National Highway Safety Department, and my local news channel.

Tomorrow, I will spend my Saturday boycotting the dealership until they buy this vehicle back. I have worked for a manufacturer and I know for a fact they do create these products with parts that they know have problems and will wait good and ready until you're out your warranty and charge you hefty repairs for parts which are defective. I am totally upset that American manufacturers have been able to get away with selling these faulty and defective vehicles. I wouldn't ever advise that you buy a Saturn, GM, Chrysler, or Ford for that matter.

I have a 2004 Saturn Ion that had just got 90,000 miles and went out of warranty in June. The first week of May, my power steering went out. I have done a much needed research on the very same problem, and there was so many of the same complaints. I have also filed a complaint with SaferCar. Saturn should have a recall on these vehicles as this could cause a major accident. They need to take care of the vehicles they sell, when it comes to something this serious. I have a 3-yr-old child that rides in my car, and that is the only means of transportation I have.

This is a mechanism problem that they are responsible for. They need to fix all of them. Some of us have small children that have to be in them. Yes they are still drivable, if you are able to turn the steering wheel without pulling your muscles, or injuring your shoulders as I have already done, because I am not that strong. That is why I bought a vehicle with power steering. Please help us that own a Saturn Ion and need them to fix their mistakes.

in 2007 i bought a 2006 saturn ion because the car i really wanted was a apt cruiser and when i bought it 6 weeks earlier. it had a broken motor mount and multiple problemns. so the dealer a friend of mine took it back and all he had i could afford was a an ion. 3 months later the famous power steering went out which cost me 850.00 dollars. in december it got to 32 degrees and the car would not start this is a common ion problem. when it warmned up the sun roof started leaking slow at first. then it started pouring in. one day i went to saturn when it was raining and showed them how it was pouring in, they wanted 60.00 dollars to see why it was leaking, which was the drain tubes clogged.

i am 61 and have custody of my 2 and 4 year old grand kids. that car got so moldy that when it would start it would make you sick to ride in it. i took money out of my 401k and bought another car to drive which i did not need to do and tried to let my son have the ion. the car go to where it would not start so i bought a new ignition and had my mechanic to fix it. he called me and said that car was a piece of junk which i already knew and to get rid of it. i went on line and found hundreds of people with the same problems. this should be a recalled car. there are may more problemns with this car and i saw no reason to keep paying on a car that was this bad. i have filed several complaints.

where i work if you buy a bad product we refund it. chase sold the car for 3700.00 and says i owe 7000.00 but would settle for 5000.00 i am not paying for a piece of jink. i do not have that was a bad health problem also the brakes did not work in the rain and all instruments flashed. i originally bought the car from robinson toyota in jackson tenn they know wall about this. i need help as i cannot pay and feed these 2 kids if the garnish. my check for a car not worth a flip. please help.

i am 61 and had to take money out of my 401 to replace this ca in order to get to work as it would not start, i have multiple witness about this problem. i am a good grand moter who has been thru enough getting these kids not to go thru this mess. thi company should be help responsible to their defrctive cars. i have nothing to live on when i retire and chase is threatening me at work. i would have kept paying on the car if it was worth a flip. please help thanks

While on a trip to South Dakota my timing chain failed and my car is being fixed in Rapid City,SD. Luckily it happened in my son's drive way not on the highway. I was leaving to retur to Minneapolis when my 2002 Lseries Wagon wouldn't start. I had it towed and was told that the timing chain is the problem. After investigating this problem I see the problem is wide spread. I wonder why Saturn didn't tell me that after 100,000 miles I should have the chain replaced or inspected? They have always bee the people who have maintained my car. I replaced the serpentine belt when recommended etc. I think they should have been honest and said this needs work after so many thousand miles. Now I have a huge bill because when it failed it broke other things in the engine and I as in a position to fix it just to get home again!

I once was a proud and loyal customer of the Saturn brand of vehicle, but after having my 2006 Relay's transmission break down at only 34,000 miles, I am far from proud or loyal. About a week ago I began having trouble changing gears while backing out of my driveway. After turning the vehicle off and starting it back up again, it started running fine. It ran fine until last Friday when my husband was driving and had to abandon it on a side street several blocks from our house (Thank God)...

We had it towed by AAA to a transmission repair shop and were told that a part within the transmission malfunctioned causing it to ruin the transmission altogether! I have owned 6 vehicles since I began driving and have NEVER had a tranny go bad at only 34,000 miles! My family only uses this vehicle for local transportation and take good care of it (regular maintenance, etc). I never expected to be needing a total tranny rebuild while still making payments on the vehicle itself!

Cocunout creek Saturn Ion. This car was great and beautiful but after 34,000 miles only i started having numerous problems, unfortunately since i am out of warranty they will not cover most damages. Saturns are pretty but cheap, any other brand will never even have a pedal worn out after this many low miles, too many problems. This is a 2006 saturn ion Saturn says it was sold without a GM certified inspection from the Couconut Creek dealer.

Problems: The vehicles speed pedal will not go over 30 miles ph, you press it all the way and it stalls when it is changing from first to second, etc. They told me i needed a new pedal because it was mechanical problem. Wont cover it. 2- there is a very loud clunk noise on the front right side when driving over bumps or turns, this was worn out, it was the sway bar bushings. U.S Extended warranty coverd only this.

3- It has a negative chamber without being a sports car, the back tires are worn in the inside due to his and the axel is bent, inspector and car fax stated the car has never been in any accident or shows any damage repair being done to it, stating this has been placed wrong since manufacturing. Saturn doesnt accept knowledge of manufacturing problems and only offers to cover 50% of the back part only.

Bought a Saturn 2000- LS used in 2006. Nov.2007 had broken timing chain replaced. Jan. 2008 Saturn did recall to cover timing chain replacement, not retroactive (didn't include us!) May 2010 tensioner lets go, causing timing chain to JUMP & ruin the engine. Now I'm stuck with a useless (but nice looking ) car that would cost 2times what it's worth to fix it! SATURN LET US ALL DOWN! Many complaints have been mentioned on line. I CANNOT AFFORD TO REPLACE THIS CAR! I AM STRESSED OUT!

I Own a 2002 Saturn L300. On Monday 6/7/10 my car lost power and the check engine light went on. I was able to drive it without much issue to my own mechanic (Barts Auto) where it took him a day or so to disgnose the issue. He said on Wednesday it was the "Electronic Throttle Body" and was having a lot of trouble finding the part. He finally got back to me and said that he called all around and the only place to get this part was from Saturn.

He called Saturn Parts (914 761 5000) and they told him that Saturn went out of business and they dont stock the parts, but could order the part, but I would have to pre-pay for it ($737.24). I went on Friday 6/18/10 and prepaid for it and was told it would take A WEEK to get the part amd that there was no way at all to expedite it. I have been without the use of my car for a week and a half now because Saturn went out of business and cant properly stock parts. Additionally the cost of the part (without labor to install) and having to "pre-pay" for it is absolutely outrageous. I still dont have the part or my car.

On May 2, 2010 we were driving 65 mph on the highway and our Saturn L200 suddenly shut off and coasted to the side of the highway. It would not restart, no matter how many times we tried. Towed the car home and my husband started to exam what could possibly have happened and after taking the top cover of the engine off he pulled the timing chain out with two fingers! We immediatly called Saturn.

After speaking with multiple people we were told flat out that our car is not covered under the Recall and that it is a problem we will need to fix ourselves. 85,000 miles on the engine and the timing chain snaps! OUTRAGEOUS! So now we have our car parked and covered. Borrow cars from family when we can and get rides if possible. I am 8 months pregnant(high risk), have a 5 yr old son and my husband now has to ride to work on a bike up a very steep hill everyday! And God help us if I go into labor on a day we don't have a borrowed car, then we will have to call everyone we know to see if we can get a ride to the hospital.

We are having a very hard time living without our car, and Saturn who "supposidly" stands by their cars, is blowing us off! We are making payments to the bank for a car that doesn't run! 204 a month plus insurance is a must since there is a lein on the car. So that adds up to 2 months so far of paying for nothing. Having to get rides to everywhere for everything, I have atleast 4 DR appointments a week for my condition and not having our car puts a lot of stress on hunting for a ride. Stress is something I DON'T need. Stress is very bad for pregnant women. I have been under way more than neccessary with this problem. Someone please HELP us!

Purchased and repaired heater core in Dec 2009 due to leak cost 800. Same problem occurred in June 2010. Part is covered under warranty by repair is not - cost would be 200+. In addition have add several repairs the past two years approximately 2500$.

Recently I noticed my 2000 Saturn was leaking fluid. At first I thought it was coolant, but the spot kept getting
bigger. Then I started having trouble
getting the car out of reverse & shifting properly when trying to pick up speed. I take good care of my Saturn. I took it to G & M Farnsworth
Transmission & I was told that the pin
had worked loose & put a hole in the pan. I was told it really needs to be
rebuilt to have a guarantee. The cost,
about $4000.00. I was also told that
Saturn & Chrysler have had a problem
with this & now Chrysler has a part
to be put on the transmissions to keep
the pin in place. I don't have $4000.00. With all the complaints, why

hasn't there been a recall!!!

UGGGGGGH! I had always had good experience with Saturn cars until I bought the 2007 ION when my second child was about to be born.
WRONG MOVE!

This car has been the worst car I have ever owned. Numerous problems, but since none of them are "reoccurring" I have no recourse.

1) Had to have the fuel system fixed and repaired before the FIRE HAZARD RECALL was made public. Fuel leaked into my car for days before the service department recognized it as a manufacturer defect.
2) BAD Trunk leak, "not covered under warranty"
3) Front end bumper falls off regularly and we have to snap it back into place.
4) The Ignition key is stuck, with my car running , when I went to pick my two very young children up from church day school. Went to the dealership, since it is over the 45,000 warranty by 1300 miles, there is "nothing they can do".
5) Horrid knocking noise in the front end that is "unknown".
6) Squealing from the driver's side front tire, source "unknown".
7) Gas cap "broken" and was making the emissions system alarm regularly.
8) Emissions engine warning light on for the better part of the past 6 months.

9) Cruise control didn't work properly past 15,000 miles.

This has been a horrible car experience. I now am stuck with a loan that exceeds twice what the car is worth. This is really disconcerting for a parent of two small children who doesn't have the resources nor a second car to safely transport my family.

Booooooo

I can not find GMC's Plant phone number. I'm not sure who the contact office/person would be. My 2008 Saturn Sky began making a noise. I suspected the engine and called roadside assistance since I didn't feel it should be driven. Roadside came and took my car to Parker Auto Collections Service Department. After inspection they said that they had spoken with their GMC Representative and they would not cover the engine (suspected rod bearing) under warranty. The mileage is 335000 and the warranty goes until 36,000. The cited that the oil filter fell apart when they took it off. Before telling me they requested oil change receipts and I had not saved them. After much research I did obtain the receipts and faxed it to them. I was called and told they would not cover it. The customer rep person (hotline) said the oil receipt did not reflect that the filter had been changed. I argued that that is a given when you go in for an oil change.

My argument is I am at the mercy of who changed my oil and that Parker mechanics are telling the truth. As you know Saturn is no longer and I feel a stepchild to GMC. They want to cut their losses and I feel as though I am a victim. GMC has NOTHING to loose with not warranting my car. My son has explained to me that there are several grades of oil filter from flimsey (cheap) to a higer grade (costs more). I purchased the vehicle 12/07 and put $10,000 down. I have paid on the vehicle for 2 years and now I have nothing to drive and no money to repair the car.

I was NEVER given a loaner car. The damage is I am supposed to pay for engine repair/replacement when the car is under warranty. In addition the 10,000 that was a down payment and 2 years worth of payments. AND I was to start training for a new job a week ago and I had to postpone again. now I've had to postpone indefinitely. I had a 2nd job delivering pizzas to make ends meet and of course I have been able to do that. I live 15 miles south of Little Rock. none of my friends or relatives live out here and they would have to drive approx. 25 miles to pick me up. Unfortunately this is not possible for them.

My Saturn was purchased by a friend of my dad. This car is bad. It seems like one thing after another has gone wrong with it. I now have a tick when the car is running and no mechanic can figure it out. The car is so difficult to find parts for as there is no longer a Saturn dealer. I have to go through my local VW dealer and the prices get marked up even more than regular. I just thought I would let you know I will never own, rent, lease, or recommend a Saturn to anyone. This company is a money pit.

I, like John of Belleville have, but newer 2007 Saturn Ion. Same problem and have had the lock cylinder replaced two times in the last year and one half. It happened again today. I too had to pull the fuse. Very mad this time. All though Saturn is gone now. GM has to get the problem fixed! Very inconvenient. I haven't had to pay for the new parts, or labor due to the warranty but what happens when the warranty is gone?

The engine runs hot and the engine's oil mixed with the coolant reservoir. That's what it states on service bulletin 96-T-65B. From what I have read, this happens a lot on '91 - '97 Saturns. Our Saturn started off by having chocolate milkshake colored foaminess in the coolant reservoir, then it overheated. The low coolant and coolant temperature lights started flashing. The second spark plug blew out three times now! If Saturn knows about this, why have they not recalled the cracked heads?

Our 2003 Saturn Vue, purchased in March of 2008, has no emergency flashers. There is no emergency flasher switch or button located in the vehicle anywhere. The owner's manual shows the location of the button on the dashboard but it is not in our vehicle.

Wow, I cannot believe so many people have had and are having the same exact horrible experience with this car. Just like everyone else, it's a *** shoot when you go to start the car. It may or may not start, especially when it's cold then you have to wait 15-30 minutes for it to start. My question is does the ignition module replacement work? Furthermore, why has GM not issued a recall? This is hands down ridiculous. It is clearly a problem and must be addressed!

My 2001 Saturn L series as of today would not start and I was explained to by a mechanic at the repair shop that it was my timing chain and valve cover gaskets. I was also informed by my mechanic that I may be able to receive a free repair as a result of a recall issued in January 2008. This seems to be a reoccurring problem through out the different Saturn Models after extensive research I have come to the conclusion that this in my opinion should without a doubt be covered, because of the faulty equipment installed by Saturn.

This is heart wrenching to know that I or my son or any other passengers could have been killed had the engine stalled while driving. Please send me more information or direct to a member of authority that is in charge of this. I am very upset and I am a struggling college student with no means to pay for this repair.

I have a 2003 Saturn ION 2. It does not start up when the weather gets cold. Thank goodness, I live in Florida so it only happens a few times a year. Power windows are another issue. They go up and down when they feel like it. I've had the recall on windows taken care of but that was just to stop the windows from going down when the ignition was off. Not too fun when this happens during rainy season. Having this problem worked on again and this time I'm going to take out the window fuse so we don't open windows by mistake because you don't know if you'll be able to close them again.

We helped our daughter buy a Saturn Astra 2008. We recently found out that the tires had plugs in them (two). We had not had the tires repaired, so that means we were sold repaired tires on a brand-new car. I contacted Saturn/GM, and they sent me to Driver's Village where they confirmed that the car was sold with repaired tires.

After several weeks, they called to inform me that they would not do anything about this because it was not a "warranty" issue and that they are not responsible for what happens after it leaves the plant. They also said that since the Saturn dealer is not in business, then we are just "out of luck."

My Saturn Ion has numerous electrical problems. At least twice a month, at random times, my car won't start. By chance, once, because I didn't have a phone to call anyone for a jump, I was waiting and about a half hour later, I tried it again and it started as if nothing was ever wrong. It does this often and I have to sit in my car and wait 30 minutes before I try again. It has made me late for work, late taking my kids to school, and I've been stuck alone late at night in a dark parking garage.

When I bought it, the back right window didn't work. Now all the sudden, 1 yr later, it works, but the reverse lights won't work & I've had the bulbs checked, and other lights will be working one day and not the other. I've had the bulbs checked and changed, the battery checked, new battery, the battery cables tightened & still no change. And, I've had to replace the windshield twice (I had my Acura Integra for seven years and never had any problem even close to this, not even the windshield).

I don't have any more money to put into this money pit & want to sell it but don't want to pass on the problems to someone else. It makes me furious to see so many people have the same problems and yet nothing has been done. I will never own another Saturn & will not let anyone I know buy one. The only thing the ** at the used dealership said was wrong with it was that the back window wouldn't roll down, but because it was used and I bought it "As is", not knowing how much was wrong with it, I can't do anything about it and have put so much into it in the year and a half that I've had it, that I will never get back even close to what I paid for it, never mind that plus the cost of the 2 yrs back registration I was stuck with (not knowing ahead of time) and the money I've put into fixing things on it. I still don't know what to do about the electrical problems.

My fiance purchased the Saturn ION back in 2004 in St. Petersburg, Florida. Never had a problem with the car until we moved to Duluth, Georgia in 2008. The temperature dropped into the 40's and that is when the problem started. I replaced the battery and it seemed to work for a day or two and then it wouldn't start for almost 45 minutes. We took it to a mechanic and they couldn't find anything wrong with the car. When you turn the key, the starter sounds like it does a quarter turn and then nothing happens. Waiting 12 to 16 seconds later, you need to keep turning the key and it will eventually turn over. It might take anywhere from 10 minutes to 1 hour, but it will start.

Some times the the car will sound like it's going to start and then nothing happens. The ignition switch seems fine and the starter does too. I think it might be a defective relay or the wrong type of relay being used. Having the battery in the trunk can't help the situation either. Another thing I did notice is if it's cold with a lot of moisture in the air the car will start most of the time. When it is cold and dry outside the car won't start at all. We do use a car charger that's plugged in the cigarette lighter. After about 10 minutes the car does start.

Last thing I did notice is if it is cold and the car has been in the sun it will start. After noticing that I started to believe it was a relay since they have copper and aluminum contacts that contract in the cold. The weather has been in the high 40's and low 50's. It's started almost every day this week. One final thing that happen is the Coolant light comes on. It looked a little low when I check it and added DEXCOOL anti-freeze. The level hasn't changed in almost a year and the light still comes on. The engine never over heats. I guess for this reason, Saturn discontinued the can and replaced it with the Astra.

I have major problems with Saturn Ion 2007. I was told by the salesman and owner of the dealership that all problems have been corrected with these new models when we bought this piece of GM junk. Now, I have the same trouble as everyone else. When cold outside, car won't start but will after a 20-minute wait. Power steering goes out after driving about 1 mile. Turn the car off and then on, power steering resets itself for about another 2 miles before going off. Keys fall out of ignition in any setting.

I called the not-so-local Saturn dealer to get quote on repairs, and I was given an exact amount on all three parts. This was done in about 5 minutes. When I inquired about how he (service manager) could come up with the amounts so quick, he responded with "This has been very common." What really burns me up is the $82 an hour labor fee. Are you kidding me?

I am a teacher and have to work all day for that amount! Boycott GM now! And to the rest of us, just put on a remote starter, because the new ignition switch only has a 1-year warranty. Go figure. No one will buy this car if we tried to trade it or sell it outright. It's dangerous to drive as well as unreliable. We can't afford the costly repairs and have to take chances.

Well, I have a 2004 Saturn Ion and ever since I have bought the car, it will not start when it's really cold outside. It takes anywhere from 35 minutes to an hour to get it to start. I have replaced the battery and all mechanics I have taken it to have no clue why it does this. Well, I have read where a bunch of other people who own Saturns are having the same problem. My second problem is there has been many times my car lost power steering.

I have been complaining to Saturn for a couple of weeks now about my problems with the electric power steering. My steering has quit on me three times in the past two weeks. Once I turn the car off and restart the engine, the steering resets itself. I am told that the steering motor needs to be replaced. My car is a 2006 model with only around 50,000 miles on it.

I have enjoyed my Saturn Ion since I bought it. However, when the steering goes out on the vehicle, it scares me. I always have my child with me in the car, and I don't want to think about what could happen if I have an accident because of this malfunction. I have asked Saturn and GM about this problem. They both advised me that my car is not a part of this recall. This confuses me because both the Saturn Ions and Chevy Cobalts all use the same defective part in question. I have searched online about the steering problems with the Saturn Ions, only to find more stories like mine.

It would be nice if GM would include the Saturns in their recall before someone is seriously injured. Why recall only a few of the car models, when there are still more out there being driven everyday? I have to pay an estimated $350-$400 for repairs to my car. Kind of hard on one income family of three.

I was having problems with my 05 Saturn, thinking it would be just the motor mounts that went out. Well after taking it in, there were several problems that were found costing me over 1300 dollars the first time to fix. After only a day of driving afterwards, the car decided to have something else wrong, the catalytic converter and now the pull assembly (? ). I've had my car in the shop for close to 2 weeks solid! It's $1500 in repairs, over $500 in car rentals because Scoggin ** wouldn't give me a loaner. It's just plain headache and worry about what to do. I only owe $4000 left on it and didn't want to make any more car payments!

On Super Bowl Sunday, I was driving at 50 mph on a 2-lane. My car just quit. Had it towed to a mechanic who said that it needed a new motor - the power chain (timing chain) had broken and warped the engine. A rebuilt motor would cost $4300. It only had 78,000 miles on it. I liked my Saturn and had no idea about this problem. I am disturbed that Saturn knew about it and did nothing. We are deciding what to do, but looks like we'll let it go. Thank you for the opportunity to hear from others.

Almost two years ago, I bought a 2006 Saturn Ion that had a branded (salvage) title. I had a full inspection done by Saturn and the car has been great. I have always been a Ford driver myself but this car is quiet and has always been a smooth ride. Well, the reverse started giving me problems. Since this started early winter and wasn't happening often, I thought it was just the cold and didn't do anything about it. Finally, it was getting worse and I took it to the dealership.

By now, I am on day three of the car being at the dealership I have now given them permission to take apart the transmission which I have been informed could cost me up to $2800. Well, as I new mom I really can't afford this. Through the whole thing, the dealership has given me the runaround and I am still getting it, sitting here waiting for a call back. I have now contacted the warranty department and they said they can't do anything for me. I want to know why that an original transmission would not be covered. Why? Just because a car was in an accident? The original transmission? I doubt I have any legal standing but I will tell you this, there is no reason at 30000 miles that a car should have trans problems. I have owned cars past 180000 miles that didn't have trans problems.

Currently, I own a 2002 SL2 Saturn. I have had a problem that has only occurred about five times, but it does happen. It is my accelerator sticking. I did get it checked one time and they found nothing wrong. It happens when it wants--once when we initially turned on the ignition, the other times were in the middle of a trip home and to work, driving at 35 mph. Typically my RPM reads 1.5-2,000, 2.5 on highway, and maybe 3-3.5 with normal acceleration. When the accelerator sticks, it hangs around 4.5-5. I gotta tell you, it is scary. What should I do?

My 2005 Saturn Coupe left me stranded again and this time, in my garage because the temperature dipped to 12 degrees last night. It is funny that if you wait for ten to fifteen minutes, it will magically start. This has happened to me several times over the past few years and although I have had it checked, they can find nothing wrong with it. When it happened again today, I decided to go on the internet and search the issue. I was stunned to find so many others with the same complaint. It is absurd that this problem is so widespread yet there is no recall.

GM keeps sending mail trying to keep my loyalty, yet it seems that they don't want to take responsibility for fixing this problem. We should not have to pay to fix something that is obviously a defect in the car. Get your act together GM and stand behind your vehicles.

I have a 2001 Saturn SL1. My only problem has been with my gas pedal sticking. Maybe Toyota isn't the only one that should be recalled? It first started last fall when I noticed my gas pedal was a little sticky when first taking off. I didn't think about getting it looked at until mid-winter when my gas pedal would stick while driving.

I would let off my pedal and my car would actually accelerate! I didn't know what to do, so I hit my pedal as hard as I could with my foot and it popped up. I had to do that twice. Then I finally took it in. The repair man looked at me like I was nuts when I said my car accelerates on its own. It turns out it had a bunch of build-up (of what kind I'm not sure), causing the sticking. It's starting to get sticky again now so I'll have to take it in, again. This is not something I should have to do every year.

As for the people with ignition/wheel locking problems, usually if you turn your wheel back and forth, this unlocks it. It happens in many other cars too, not just Saturn. It happens to me and it's never made me late to anything. It's not a big deal. Overall, I am very happy with my "beast" as I call it. It never really caused me any major problems. 129,000 miles and it's still going strong.

Well, like many of you, I bought a used 2004 Saturn Ion from a personal owner. When I got the car, I noticed the key was broken off inside the ignition, but in my case, the car would still turn over and start. But not in the cold weather! It does have something to do with the security mechanism. If I bang the steering wheel up and down, the car attempts to start and usually does. This is very frustrating! I work at a daycare and it is very important for me to be prompt and to work on time. My car sometimes doesn't allow me to do that! I agree that something needs to be done in order to fix this problem. Let me know.

I bought my 2005 Saturn Ion new and had not had any real problems with it, until now! It appears I have the same ignition lock problem as hundreds of other Saturn owners. But it took me a new battery, stranded twice, and a day off work to discover this. Why has there not been a recall?

I was driving my '03 Saturn LW200 car when suddenly the heat went. As I was trying to figure it out, there was a loud bang, and the car started vibrating and making a loud rumbling noise. I had it towed to a mechanic. The ignition module and/or catalyic converter caused an explosion to the resonator, and I have $2,500 in damages.

The catalytic converter is under warranty and will be replaced by Saturn. The ignition module apparently was recalled and replaced, but the damage was still caused. Saturn will only replace the catalytic converter and will not repair the damage to the car which is extensive. (The resonator exploded, thereby causing damage to the catalyst, resonator, muffler, hoses, and front/rear sensors costing $2,500 in repairs.) I am at a loss and do not know what to do.

I just bought a used 2005 Saturn Ion that has less than 50,000 miles, and the car won't start and the key won't release from ignition. The car has been to Saturn for both problems. They replaced gear shift housing unit, ignition solenoid, recalibrated the car, reset security system, and made new key. But the problem with key not releasing is still there. As far as car not starting, I haven't had any issues lately since I took it to Saturn, but the problem is intermittent. I definitely agree that GM should have recalled the problem.

I have spent $1000.00 plus at Saturn to fix the problem, and problem is still not fixed. So I spent money that I needed not to spend, because the problem still exists. And Saturn has no clue about why I still have problem.

Five to twelve times per month, my 2006 Saturn Ion 2 won't start. Lights come on, radio blasts, a low hum rumbles from beneath the hood, but no turnover. I always have to wait 10-15 minutes before my car would start. Now, my power steering has taken to shutting off in the middle of the freeway.

I have a 2002 Saturn L200 w/88,000 miles on it. Car died suddenly and completely while driving. It was pitch dark and 10 degrees out. It was a dangerous situation waiting the 45 minutes for AAA to come tow the car.

Saturn of West Chester Pa went out of business.I bought my 2007 Saturn Vue there and I have a 5 year 100,000 mile warranty.I also bought what they call a protection package,which basically is they detail the car once a year.I live in Pa they told me I have to travel to Newark De.to use that part of the warranty that I paid for in the price of the car.I also asked if I could get the remainder refunded and they said no.The distance from my house to the dealer is about 23 miles one way so I would have the better part of a day to get this done.

2006 Saturn Ion doesn't start when the temperature drops below 30 degrees.

I've changed the battery numerous times because I was told the car needed extra boost power to get from the battery (which is in the trunk of the car) to the front engine. Obviously this was not the problem. The starter was next...

After further investigation, I've found 35 pages of other Saturn owners experiencing the same problems i.e. car doesn't start; key gets stuck in the ignition etc.

Besides making me late for work numerous times because of this problem, I find it amazing that there hasn't been a recall on the ignition problem.

Class action suit is definitely in order.

My 2005 Saturn Ion had 26,000 miles on it when the electronic steering failed on Dec 5th 2009. I had it replaced at a cost of almost 900.00 @ Gilberts repair. The Saturn dealership qouted me the same price, but the car was already at Gilberts so I just had them do the work/

I bought my Saturn L 200 in May of 2002. It was a 2001 and had 17,000 miles on it. I bought the Saturn because I had heard so many wonderful stories speaking the praises of the wonderful car. How many mile it could be driven and how few repairs it needed, all it needed was the regular oil changes and I would have this wonderful car forever, I always said that I would never have a new car, they were too expensive.

I paid 13,000 roughly, put $3000.00 down, purchased the extended warranty which made me feel extremely safe, paid 306.18 for 5 years. I paid it off in October 2007 and I drove it to the grocery store on Dec. 31st and it would not start. Not a whimper not ping just nothing. I assumed that it was something trivial, so I took the suggestion of a co-worker and had it towed to the garage that had treated her fairly and honestly. They told me i dhad what was called a compromised engine, The timing chain had broken, went into my engine and destroyed it.

WELL I DIDN'T KNOW WHAT TO DO. Everyone is so helpful, you get 90 pieces of advice and they are all different, I parked that car at my brother's house and it sat there until July of this year. At least I am luckier than some other people that I read about. I didn't take it to a Saturn dealership I knew that there was now way that I could afford that, plus their rates, forget that.

I work at Wal Mart and a young man who is a regular shopper happened to mention to me that he was a mechanic. I told him the symptoms of my car and he said he would like to look and see what was wrong. AT this point my car had approximately 62,000 miles. He said it was not my motor but my timing chain. He charged me $800.00 and I was ecstatic. Then I was driving down the highway, I heard this noise and before I could pull over to the side of the road my car died.

The young man who fixed the timing chain towed it to his house, I got one call that said all the oil was gone out of my engine and he didn't know where it went. I talked to him later and he said that he had talked to a Saturn Dealer and that what had happened to my engine had happened only twice before. Something about a screen and the oil going to some other part of the engine. So now it sits.

WE SHOULD ALL WRITE LETTERS TO OUR LEGISLATORS AND SENATORS AND OUR PRESIDENT OBAMA. THIS IS A DISGRACE. IF THIS HAPPENED TO TWO OR THREE PEOPLE IT WOULD BE A PITY BUT WE HAVE BEEN DUPED TO BELIEVE THAT WE PURCHASED A SOUND RUNNING CAR.

I bought a used 2004 Saturn Ion 6 months ago. I have had no real problems until it started getting cold. Now, most mornings I have the common ignition problem that everybody else has. I turn the key, everything lights up, the engine cranks once, then nothing. I have to keep turning the key all the way off, wait 10 seconds, and try again. Eventually, after 10-30 minutes of doing this repeatedly, the car starts. Every once in a while, the car does start after only a few tries.

I have read about this problem on many different forums, and I am angered and dismayed that GM will do nothing about this. Good thing my employer is understanding, and has not fired me yet for being late every time this happens.

I noticed a ticking coming from the timing chain area of the engine. My vehicle is a 2002 Saturn L100 with a delivery date of 11/28/2001. Saturn (corporate and the service center in West Chester, PA) told me that even though there was a recall for a problem with timing chain link separation (the service tech told me that I was lucky I brought it in because a link on the timing chain was about to break (I have the defective timing chain in my possession)), my vehicle was not on the recall list.

North Carolina petitioned to have all models covered in the recall but it was closed due to "further investigation of this matter would not be an efficient allocation of agency resources". The subject vehicles for this investigation were all 2000-2002 Saturn L-Series vehicles equipped with 2.2L L61 engines and built prior to May 2002 that were not included in recall 07V-519. My vehicle engine is a 2.2L L61 and I purchased it in November 2001.

Saturn said they would not assist me in anyway due to the mileage on the vehicle (91,475 miles) and because it was not on the recall list. I have collected 26 pages of documentation supporting situation and gave it to the service center to put in my file they hold. I was responsible for and paid $895.32 for the timing chain replacement parts/service that should have been covered.

The key got stuck in the on position on my daughters 2006 ion 3 and wouldn't shut off. I pulled the fuse to stop it then the next day took it to the dealer. Of course it was out of warranty but only 32,000 mi on it.(36 mo. expired) I even made her buy the extended warranty when she bought the car which cost 1,229.00 but guess what, it covers everything but the ignition key cylinder. cost to replace at dealer-$519.00. This is a scam and another good reason I'll never buy a GM again (I currently own 4 and 3 out of 4, 2001-2006 have defects-2 with bad fuel sending units.)

They can stick it along with the government who bailed them out and everyone I know is going to hear about this.They have no idea what quality and service means and they lie when they say they do.

This applies to General Motors in particular. I'm sure the following is the policy of other car mannufacturers.

It is a policy which I see very little publicity given- anywhere. Some car companies HIDE epidemic major flaws in their cars, once the company discovers them and after a number of those flawed vehicles have been sold to the public.

One good example is the single overhead valve 1.9 liter engines in 1992 to 1997 Saturn cars. Saturn discovered, around 1995, that they had put over 100,000 of those engines,in their cars, onto the market. The engines had casting flaws in the cylinderhead - which caused the head to CRACK (anywhere from 5,000 miles to over 125,000 miles). The 100,000 figure was given to me over the phone by someone in customer service.

Upon discovering their epidemic COSTLY problem, the people at Saturn called a meeting and decided on the following course of action:

"We will not announce this problem (send out a service notice) until June of 1999. That way we can get as many of those affected cars OVER the warranty period- thus we will not be responsible for covering those out-of-warranty cars."

In order to "look good"- Saturn extended the warranty on their cracked cylinder heads to 100,000 miles. A very large number of those heads cracked at over 100,000 miles. (ours was one of them)We suffered a $3750 loss. Our head cracked at 107,000 miles. Had Saturn announced the problem when they found out about it (1996)- A lot of owners might have had some recourse to getting those flawed heads replaced.

This problem of car manufacturers hiding flaws in their cars is not new. Saturn figured that this flaw was not a safety concern. They made that decision on their own. Therefore, they were not required to report it to the government. I would contend that the immediate loss of engine power due to the crack, would be a great safety concern while trying to pass a semi-truck on a two lane highway, not to mention other circumstances.

I hope your organization will look into this practice and give it a lot of publicity. Prospective buyers need to know about these epidemic flaws as soon as they become apparent. This might involve keeping in closer touch with auto repair shops, who see these epidemic problems sooner than the buying public. Also, keeping a watch on the internet for post from "victims".

I would like to know why my 2002 Saturn L-Series 4-dr. Vin#17440 (last 5#'s) wasn't recalled in 2008. Now my warranty expired and my timing chain has problems. Called Saturn customer service, they cannot help me. Car is no longer under warranty

Just starting college, i purchased a 2006 Saturn Ion. A month later i got out to run something in my house. when i got back in the car and put key in the ignition It wouldn' go in the key hole and the steering column locked up. Not only leaving me on a dark back road, roadside service never showed. I contacted the Saturn dealership in Jackson, TN and was told to have it towed to them. After they looked it over they decided it was a faulty ingnition switch.

Now here two years later, it happened again. This time it happened while the car was running. I contacted a saturn service employee and I was really disappointed in his lack of concern for the safety of his customers and not being able to help me. Not only am i female but was stranded on dark back road and really needed his help. Being that this is the second time this is happened, I feel that it should not be my responsibility to have to pay for this expensive repair.

I am a college student and can't afford this. I am a very good and careful driver and the only driver of this car. Its in excellent conditon, low mileage, and still looks brand new inside and out. I am mentioning this to let u know its not ragged out and bunch people driving it. I got online to see if maybe there was a recall on this. I did'nt find one but, much to my surprise i see hundreds of blog messages of people everywhere complaining of the exact same problems. How many complaints does it take before Saturn or GM looks into this?

I need your help in this matter. I can not afford this and feel i should not have to considering its second time and a common problem. Please direct me in the right direction as quickly as possible. I need my car for school and work. Since I was on way to work when it happened I lost wages, and was scared to death that it left me stranded on dark back road and they couldnt even so much as offer me free roadside assistance in the horrific situation I was in.

Like others that have reported it, I have a 2006 Saturn Ion2 that I bought in November 2005 that is now in the shop with a $510 repair bill for the ignition. The key is stuck in it and won't let the car shut off. It was also difficult to get the car to turn on. $510, hours and hours of wasted time and stranded dependents.

We just found that our Saturn Ion 2 (2007) needs the electronic Power Steering replaced. This went out on me when I was driving on a curvy highway. It caused me to almost hit oncoming traffic. I had no warning at all. It just went that quick. Luckily I was able to fight the car to the side of the road. I had it looked at and was told that I have to pay almost $1000 to replace the steering column and part of the motor because it's electric and the computer needs repaired. Since the car is no longer under warranty due to the number of miles on it I'm required to pay all repairs. I have noticed complaints on many sites with the same issue with the Saturn. I feel this should be a defect!

They had a recall on the timing chains of several 2001 Saturns L200s. According to GMs records the problem was supposed to be for cars with the VIN numbers between 1y504884 to- 1y559453.
Well, my Saturns VIN is 1y52----.

I think my vehicle falls under that category, but NO!!! According to GM, not all vehicles within the above breakpoints may be involved.

Well, isnt just a coincidence that my vehicle is one of those that was not involved, even though Im having the exact same problem that they are recalling the timing chain for!!! They figured this out because GM has a vehicle summary that doesnt include this recall for my car.

Now I would think that Saturn or GM would at least take the time to physically review the vehicle and make sure that there wasnt a mistake in their system and the vehicle really is part of the recall, but no, they refuse to even look at it. They stick to the fact that my vehicle was not part of the recall on GMs computer program (Global Connect).
This is the reason people should not buy Saturn or GM vehicles.

When it comes to basic things like even providing good and reasonable customer care, they just suck. How could I expect to have a good vehicle if I cant get good customer service?

2002 saturn L200 driving home . timing chain broke. left us in the middle of the highway. at 10:30 at night. dealer ship in moundsview said didnt know of any problems with timing chains in these cars.this is a saturn dealership. we went on line , found alot of people having problems with this car. timing chains are a crucial part of vehicle, wish we had known about problem. towing 150.00 diagnostics 200.00 parts 350.00 still not fixed yet. 700.00 for temporary car.

My transmition went @ 99,176 kms oct-09-2009 . According to the gm vehicle inquiry shows that I am 2 weeks past the power train warranty

We have a 2006 Saturn Ion. We recently began having problems with the car turning off right after we started it but we were always able to restart it. It happened again tonight but we could not turn it off. I had to disconnect fuse #16 (fuel injection) to finally turn it off. The weather was cold an rainy. Luckily my 16 daughter was not driving it this time.

I will never ever buy a UAW, GM, Ford, Chrysler vehicle again. Neither will anyone in my family. Now, I probably have to take it to a Saturn dealer to fix it. $$! From reading the other complaints this looks like a common problem. GM is not doing anything to correct it. I'm sure GM created the problem just to bring consumers back to the dealerships to spend more and more money.

My timing chain went out twice. The car is 7 years old, but we dirve less than 15000 miles per year. The timing chain problem blew the whole engine.

I'm glad the auto builder Saturn didn't build the rockets that the astronauts depended on back in the Apollo days. My 2002 LS2 with the 2.2 broke while sitting in the drive thru. The timing chain broke and like the rest of these people on this site, its not on SATURNS RECALL LIST.

2004 Saturn ION, bolts to timing chain broke off! Had to replace timing chain at less than 9600 miles. Engine still makes a noise in the timing chain area as bits of plastic have broken off into the engine. Will most probably breakdown again. Why the heck would the bolts just break off??!!

I purchased this car from a used car dealer in Febuary of 2009. I purchased a warranty for the vehicle, but about two weeks after the warranty expired is when I started having problems, first the drivers side window would not roll up or down it cost me about $350.00 to have it repaired, then about two months later the timing chain went on the vehicle.

My son got in the car to start it up the lights and everything else came on but the car would not start. Had the car towed to the shop and they told me it would cost anywhere from $1,500 to $3,000 to repair. This will be my last Saturn that I will every purchase. I have had to many problems with their vehicle so I will not be taking anymore chances with their products.

I have a 2004 Saturn Ion. I started having problems out of the car not long after I got it. There are times that it will not start. After sitting there for 10-30 minutes, it eventually starts. I have three children under the age of 5, so whether it is 20 or 100 degrees outside, it is a pain in the butt to be stuck in the car for thirty minutes. I have checked many sites, just to find out that there are thousands and thousands of people with the same issue. I even called a complaint line and was told if they received enough complaints they would issue a recall. I am still paying for this piece of crap, and it is not even worth what I owe because of all the negative publicity. I have not received any information on a recall and I still have yet to get the problem fixed because I do not have the money to do so. I have taked very good care of this car, making sure not to put too many miles on it, so I should not be having to deal with this issue. I believe the manufacturer should be responsible for fixing this problem because there are so many complaints.

A 2007 Saturn Sky that I purchased had some body rust starting to bubble from under the paint. Upon purchasing this car, I was not told of any rust warranty. I took the car to a body shop to be fixed and I notified Saturn/GM of the situation. They told me that they could not do anything about it or recognize any warrant because they did not know how the car had been treated prior to me purchasing it. Now I am out $734.00 to have the rusty spot on the hood of the car repaired. What is the use of warranties if you aren't going to honor them?

Very dissapointed to know that Saturn has not stepped up and acknowledged an obvious problem with the ignition. I could insert my key and after giggling it for a bit, could get the drum to turn and start the car. After about 1.5 weeks, I could insert it, but couldn't get it to budge. Luckily, I could remove the key, but at what point would it get stuck?

I am writing to inform you of my extreme disappointment in my 2005 Saturn Ion Coupe. I admit I have high expectations because I have previously enjoyed the relationship with my first Saturn a 1995 SL1. We parted 10 years and 265,000 miles later. She was a sturdy, solid and reliable car.

In 2005 I purchased my second Saturn: an Ion 2 Coupe ,when driving it off-the lot, I was excited about my new Saturn. Treasuring all of the dependable times my first Saturn offered, expecting the same great reliability and customer service. Please keep in mind I am a single woman with no kids, 1 dog, and have never driven this car out of the state. I also would like to list all of the documented preventative maintenance, tires and oil changes so it is understood I take care of this vehicle.

In the 4 years I have owned this vehicle it has been towed 37 miles north to Gainesville 4 times! It has ALWAYS been covered under warranty until this last incident. I was getting 2 new tires put on my car at DISCOUNT AUTO TIRES in Ocala. When the tire installation was complete, my car would not start! Right there in the garage! They pushed me out and I called Saturn of Gainesville. They said it was a security feature that would reset itself in 15 minutes. I checked to make sure the spare tire was not on the battery cable and waited. Nothing changed, no horn, no lights, just absolutely nothing.

I called Saturn again. They said they would need their computer to enter a numerical code to fix the car. They gave me a number for a tow truck company. I called Superior towing. I knew my warranty was expired due to mileage, I asked her to verify Saturn would pay for the tow. I HAVE AAA MEMBERSHIP, A TOW WOULD NOT COST ME, I WILL CALL THEM INSTEAD. They towed my car from the tire garage to Gainesville on Saturday 8-8-09.

On Monday 8-10-09 my bill was $448.90. They charged me for a new ignition switch electrical error (first ignition switch mechanical error replaced 2-7-07) and the $114.00 tow! I am not satisfied with this service at all.

I am severely disappointed in the Saturn company. When [they] sell a car it is more than just the sale, [they] are suppose to stand by product and represent [the] brand. I have stated a list of repairs that are just poor quality in workmanship. It is evident with this many break downs, and misleading information, I will no longer be using facility in Gainesville or purchasing another vehicle from this company. I have nothing good to say about Saturn as a company or its product, that I am now faced to deal with alone.

The brakes on my 2007 Saturn Aura had been making noise at about 20000 miles. I checked to see if tf the brake pads were worn but they had good brake pads and it was only an intermitant noise so I let it go. At about 34000 miles the noise was heard almost evry time I apllied the brakes. The pads are still good but I noticed the rotors had a wear grove wore into them. I took the car to my saturn dealer saturn of rt 33 in the lehigh valley. I was told it was a common problem and it was not covered by warranty. it was explained to me like this the aura is a heavier car and that the rotors arent hard enough to hold up. It was recomended by the dealer that they instal after market rotors that have a harder surface becuase my rotors are worn to much to be turned. I did not get the work done because I wanted to see if there are other people expeiancing this problem and I just couldn't believe that GM wouldn't warrent this enginiering defect.

The timing belt on my 2002 L200 broke with no warning. This car only has 55,000 miles on it. Saturn did have a recall on the 2001 model and there are hundreds of consumers complaint on the web. The local dealer in Michiana, IN said he could not help and to call Saturn direct. I called on August 24th and they did open a file. After waiting 4 days, they say they cannot offer any assistance. There is currently a NHTSA investigation DP08002. Their preliminary evaluation PE08-061 has been opened. I feel that Saturn is aware of this defect and should fix the car.

I have a 2000 saturn L series. in march 2005 took the car to dealer for a oil and antifreeze change. drove the car home 19 miles. never started again. towed back too the dealer and was told timing chain was loose. rockers was broke & bent and cost 2,900 dollars to repaire. I had to put a engine in it,

The electric window motor in my passenger side window stopped working in my 2004 ION Saturn. I had the electric window motor replaced once before in 2008 (approximately 1 year 2 weeks prior).

On Saturday, August 1, 2009 I called the Saturn Dealership in Tempe AZ to schedule an appointment to take my Saturn in to them, explaining that my passenger side window wouldn't close and that I thought the window motor had died. The receptionist was unable to locate a Saturn representative to take my call, she tried two times. I then left a voice mail explaining my problem requesting a call back at their earliest convenience. I did not receive a call back from the Saturn Tempe Dealership.


I called the Saturn Dealership in Tempe on August 5, 2009 and spoke with Service Consultant John Germinaro. I explained the issue to John expressing that I felt that the electric window motor should not have gone stopped working after jus 1 year. John agreed that the electric window motor should last more than 1 year, I then made an appointment for Tuesday, August 11, 2009 to take my Saturn for
"diagnostic" and possible repair
repair".


On August 11, 2009 I took my Ion to the Saturn dealership, they ran a diagnostic (did not charge me). Once the diagnostic was complete John explained to me that normally since I was only two weeks over the warranty they would've replaced the window motor, but due to the amount of mileage on my car since I had the electric window motor replaced he was unable to replace the electric window motor per GM rules. I asked for an explanation on while mileage was a consideration when the replacement part was for an electric window, that if it was an engine part I could understand the mileage issue. John went on to explain that the mileage was a GM rule that due to that as a Saturn Independent dealer he was unable to replace the electric window motor, he gave me the number for Saturn (GM) customer assistance. John was extremely courteous and helpful the entire time.


I called Saturn Customer Assistance as soon as I arrived home from the dealership. I spoke with Elizabeth Rozinski giving her all the requested information, she opened service ticket on my behalf. I explained to Elizabeth that I had the electric window motor replaced a little over a year ago and that I didnt understand how

the electric window motor could have stopped working in just over a year, that all three of my other windows seemed to be fine, I also explained to Elizabeth that I didnt understand how mileage came into play since this is a window motor? Elizabeth was very courteous explaining that she would need to contact the Saturn of Tempe dealership to obtain information from their records and would return my call.

On Thursday, August 13, 2009, Elizabeth contacted me, she stated that she had spoken with the Saturn of Tempe dealership, that per the diagnostics the dealer had performed that the electric window motor I had purchased the year before was defective, that it had not stopped working due to over use or anything that I had done, that there was nothing that I could have done to prevent the motor from stopping working.


Due to the amount of mileage accrued on the vehicle though, she needed to escalate the service ticket to a higher level management for consideration of replacement, than an Annelle Jochaman would respond back to me. On Tuesday, August 17, 2009 I spoke with Annelle Jochaman regarding my open service ticket 71-749031650, for the electric motor in my passenger side window, Annelle stated that due to the mileage GM was unable to replace the electric window motor though would give me a 15% discount toward the repair.


I explained to Annelle that since the dealership stated per their diagnostic that the electric window motor I had purchased the year before was defective, I felt that GM should replace the electric window motor. I had paid over $500 the year prior to replace the electric window motor, how could GM use a warranty to justify not replacing a defective part that they sold the Tempe Saturn Dealership who in turn sold the part to me and I paid full price for it. She again stipulated that due to the mileage of the vehicle there was nothing more that she could do, I then asked Annelle to send me to a supervisor. Annelle proceeded to put me on hold, I held for approximately 15 minutes, I then disconnected and tried to call Annelle back, Annelle at that point refused to take my call.

On August 18, 2009 I again called the Saturn Customer Assistant number and requested a supervisor for Annelle J, I was put on hold three times before giving up.

Today, August 24, 2009, a Brian A, District Manager from GM finally returned my requested call from a supervisor. Brian told me that he was the final decision maker on my Service Ticket

Brian told me:

(1) that yes the Saturn Dealership had told Elizabeth R (Saturn Customer Assistance) on August 13, 2009, that per the diagnostics run that the replacement electric window motor installed in my Saturn in 2008 was defective. That he (Brian) had spoken with the Saturn of Tempe Dealership and that the Service Consultant was retracting the statement he made to Elizabeth. I do not understand how the Saturn Dealership the retract the statement of the computer diagnostic which was that the part was defective?


(2) Brian stated that due to the extreme temperature of the state that I reside in that the electric window motors installed in Saturn vehicles regularly stop functioning. If that is the case how can GM justify selling any vehicles with electric windows, since no matter where you live there are going to be extreme temperatures be they hot or cold?


find the statement about the extreme temperature of where I reside incredulous, since none of the other three electric window motors in my Saturn have stopped working, I have been living in AZ for 3 years, in addition to I lived in NJ at the time I purchased my Saturn where the temperatures fluctuate from 100+ in the summer to -25 in the winter, so GM would have been able to use the same argument if this happened while I resided in NJ?

I asked Brian for the name of his supervisor since I want to continue the escalation of this issue with GM management, Brian informed me that he is the final say in this matter that my only alternative is to send a letter directly to GM in Detroit.

My feeling is that this would be an exercise in futility since if GM can pressure their independent dealers to retract original diagnostic findings on vehicles, then any letters that I send will be ignored.

I am going to try to late a phone number for the Saturn Customer Assistance Center in Detroit, I wanted to post my experience for any other Saturn/GM vehicle owners who may be having the same issues.

I am writing to express my deep disappointment and with Saturn. I have been a loyal Saturn customer since 1997. I owned a SL2 for 13 years. ON July 3rd despite the current transition I remained loyal and bought a 2009 Aura. On August 15th my Aura broke down on my way to my summer vacation. The car lost speed on the New Jersey Turnpike and I was almost in an accident with my whole two children in the car. We managed to get the car to the dealer where we bought the car Harlem of Saturn.

Which it turned out was not a Saturn dealership anymore. We were left on a Saturday in Harlem already $300 lose because we had not made it to our vacation. Saturn Customer Service absolutely not helpful and refused to do anything more than call roadside assistance and have the car towed to Paramus NJ. We live in NYC and this was not a convenient location for us. Because it was Saturday customer service said there was nothing more they could do no one could look at our car until Monday and we should rent a car ourselves and put the money out ourselves.

We ere dealing that day with a woman named Princess. Clearly as we have paid out for our vacation, our funds for renting cars was limited. We cancelled our whole vacation. On Monday morning service was unable to quickly identify the issue and it took until late in the day for them to decide what was wrong with the car. This alone is outrageous for a brand new car. They requested a part from GM to be sent by Fedex. The part arrived Tuesday it was not the correct part and they were still unable to repair the car!!! They still have not sent the dealership the car.

Meanwhile, we were treated horribly by Saturn Customer Service being tossed from person to person no one able to assist us with either a replacement car, a rental car or to expedite the repair of our brand new car! As of today Today August 24th Saturn of Paramus has not been able to repair the car. We have lost almost $1000 dollars. Customer service has been unable to supply us with a replacement car of any kind or any financial retribution

I wish to inform anyone to stay away from buying a Saturn or using their dealerships. I recently broke down (9 hrs in the desert without air conditioning) due to previous repairs that I believe were not done correctly the first time my vehicle was in for repair with the dealer. I feel I have a good case and they are not doing anything for me.

I retrieved the car from the dealer and had the car repaired, with extra repairs to boot, with another mechanic for 1/3 of the price. They returned the car dirty and it took over 2 hours to get it because their attempts to sell me a new one were declined. I spent 9 hrs in the desert with my sick 88 yr old mother and had to stay 3 extra days in Nevada. I was charged $117 for diagnostics which had already been done by a qualified Goodyear mechanic at no charge.

Over a period of about months, we took our 2001 Saturn LW-300(90,000 miles to Saturn of Cary several times (~3) to repair coolant leak of 1-2 liters per week. Each time, dealer failed to find source of problem, but still charged us for service call. Two weeks ago, the V6 engine stopped working, and car was towed to Dealer, who informed that time belt had snapped, and that replacing belt should fix engine. After replacing belt, the engine ran very poorly, indicating bent valves which would cost over $4000 to fix.

When I asked why belt had failed, received deceptive answers until he let it slip that the water pump had been leaking coolant onto belt for an extended period of time, causing belt to weaken and break. By this time I had discussed problem with other mechanics, who all told me that on an interfering engine like this one, there was very little chance that the belt could break without the valves being bent, and replacing the belt was waste money(>$500).

When I asked the service manager why he suggested replacing belt, he said that it would repair engine in more than 75% of the time, a statement that was refuted by his mechanic who said he never saw a case of the belt breaking without bending the valves. THE CAR LASTED 90,000 MILES, and only offer was minor credit against price of new Saturn. I WILL NEVER BUY ANOTHER Saturn/GM car, and would advise others to avoid them.

When I bought this car in 2002, I had a 92 Honda Accord, which is still running fine as the Saturn has cost me almost $100/month just for Maintenance. I bought the Saturn to support our economy, and made a big mistake. I did not get the feeling that they care about the customer.

Timing chain in 2001 Lseries car broke and bent 2 intake valves. The vehicle has less than 62,000 miles. Other 2001 Saturn L series cars are under recall but not mine. I had to get a differnt car because at the time I could not afford to fix the car.

July 19th, driving turning onto Miracle Strip pkwy from Perry ave, my Saturn 2002 L200 lost power right in the middle of the street during heavy traffic almost causing a rear end collision with my vehicle, luckly the car behind has enough distance between us, they had enough time to brake to prevent colliding into my rear end. The cause...timing chain in the engine broke. There are several complaints filed with the NHTSA for the same cause, There has been a recall for this issue with 2002 L200, but not on every Saturn from that year and model.

Something is wrong with this picture. The timing chain is not something that should break unless there is a manufacturer defect, but my vin was excluded from that recall. Every complaint on this issue the first 5 characters of the vin was 1G8JU same as mine. Luckily there were no injuries or fatalities in the complaints, does it take a fatality for Saturn to be forced to do a full recall?? It seems Saturn consumers are getting a bad deal with this issue.

Please help us, please help me, there was another recall on this vehivle concerning the fuel pump again my vin was excluded and it cost me $800 to get that fixed and now they're wanting over $1,000 to fix this timing chain issue. When will Saturn be forced to face up to their responsibilities. Thank you for your attention to this matter...

I purchased a 2006 Saturn Ion that now has power steering problems that I am told can only be resolved by replacing the entire steering column which will cost approximately $900. My concern is that a part that is that costly to repair should not have gone bad in 3 years unless the part was defected.

Timing chain went on my 2000 LS1 with only 73000 miles. Destroyed engine

I have hated this car since the first time it yelled at me for unlocking it with its own key (instead of pressing a button on the key fob). Fortunately it is not mine; it belongs to my father. He has been in a nursing home for a couple of months with a broken hip, and I decided to take the ION out for "exercise".

It wouldn't start. It displayed all the symptoms of a dead battery - wouldn't turn over, no lights, no horn. The gearshift won't move (whether or not I put my foot on the brake). The buttons on the key fob don't seem to work - in particular the one that opens the power lock of the trunk, where I believe the battery is located (it's certainly not under the hood).

In common with many of the complaints here, the ION won't let go of the key. The key turns back and forth from "stop" to "accessory" to "start", etc., but will not come out of the ignition. Pity. If it did I could use it to open the trunk where, as I've mentioned, I believe the battery is located. There doesn't seem to be a trunk release inside the car itself to go with the hood release that is.

Tut tut. I have the impression that all these difficulties could be solved by recharging the battery, as the basic design apparently involves making everything possible rely on it (for instance, I see a solenoid has been mentioned in connection with the key-in-the-ignition problems. Without power the solenoid won't work). However, making the centerpiece of one's design inaccessible in the event of a problem with it is not a sound engineering decision, IMHO.

Please note I'm not complaining about Saturns in general. I myself have an SW2, currently with 245K miles on it, that has been the most trouble-free vehicle I've ever owned. Pity Saturn refuses to make them any more.

I bought the 04 Ion from a dealer with 32k on it 3 years ago. I thought that was w good deal, but since I have bought it I have been always having some problems with it. Generally speaking is a piece of junk. First problem I had was that car's engine RPM were too high. Solution-clean the throttle body every 6 month on average, secondly wipers motor arm under the hood got broken.

Next thing is back up light switch needed to be replaced, next passenger door seal comes off the door like if nobody applied any glue in there, and now the key in the ignition switch does not want to turn. Takes me sometimes 20 attempts for the key to turn. Thank God I do not have any trouble with turning it off. I will never buy Saturn again

My mother passed away recently. I was her only child, so it was up to me to wind up her affairs. One thing I have to do is to dispose of her 2004 Saturn Ion. She died in the hospital and no one seemed to know what happened to her car keys.

I thought, no problem, I'll go to the dealer with the VIN and get a new key. No way, they told me. They flatly refused to make a new key unless the car's owner was "physically standing in front" of them. What was I supposed to do, bring in her ashes??

I called the Saturn customer service number and they backed up the dealer. It didn't matter to them that I had the death certificate in hand and that my mother died without a will.

So, in addition to the trauma I was already going through, I was getting jerked around by these pinheads. They should be ashamed.

We purchased our 2004 L300 Saturn brand new and added a $2500 warranty. The car now has 57,000 miles on it and new tires are needed again! Not a big problem? That will be the fourth set, which averages out to less than 15,000 miles per set and about $600 every 18 months!!! I have been taking the car for tire rotations and other maintenance regularly and both the dealership and other tire dealers have advised me that what is happening to my tires isn't my driving or maintenance issues, it is caused by a mechanical defect of this car.

At one point, Saturn acknowledged the problem and advised me that a part under warranty would prevent the defect of the car from damaging my tires again but it hasn't. Saturn will sell us the tires but not guarantee them. Either will other tire places who normally offer a warranty with tires. So, this means that for as long as I own the car, new tires every year and a half, or about $30-$40 dollars a month for tires.

Again, it's because they say there is something wrong with the car not the driver. Since they acknowledged the problem isn't caused by me but by a defect, shouldn't they fix it? Especially since I bought the car brand new and because I purchased my first Saturn in 1994, then went back for a second new Saturn, and have also had my maintenance regularly done by them? The dealership also acknowledges the problem, but they say it is up to Saturn to determine what they will pay for.

I find this appalling since they are selling the product they should stand behind it. Also, the manager from the dealership called me after about 3 weeks of dealing with the service tech and he assured me that he would set up an appointment with me and the Saturn rep and I have not heard from them since. That was 2 weeks ago. No accountability. The Saturn Customer Service rep from the corporate office called me and advised me that Saturn chose not to cover this problem for me based on "the age of the car." How could that be, since I bought the car from them brand new and have had the issue and it is documented with them from day one?

We purchased our 2004 L300 Saturn brand new and added a $2500 warranty. The car now has 57,000 miles on it and new tires are needed again! Not a big problem? That will be the fourth set, which averages out to less than 15,000 miles per set and about $600 every 18 months!!! I have been taking the car for tire rotations and other maintenance regularly and both the dealership and other tire dealers have advised me that what is happening to my tires isn't my driving or maintenance issues, it is caused by a mechanical defect of this car.

At one point, Saturn acknowledged the problem and advised me that a part under warranty would prevent the defect of the car from damaging my tires again but it hasn't. Saturn will sell us the tires but not guarantee them. Either will other tire places who normally offer a warranty with tires. So, this means that for as long as I own the car, new tires every year and a half, or about $30-$40 dollars a month for tires.

Again, it's because they say there is something wrong with the car not the driver. Since they acknowledged the problem isn't caused by me but by a defect, shouldn't they fix it? Especially since I bought the car brand new and because I purchased my first Saturn in 1994, then went back for a second new Saturn, and have also had my maintenance regularly done by them? The dealership also acknowledges the problem, but they say it is up to Saturn to determine what they will pay for. I find this appalling since they are selling the product they should stand behind it. Also, the manager from the dealership called me after about 3 weeks of dealing with the service tech and he assured me that he would set up an appointment with me and the Saturn rep and I have not heard from them since. That was 2 weeks ago. No accountability. The Saturn Customer Service rep from the corporate office called me and advised me that Saturn chose not to cover this problem for me based on "the age of the car." How could that be, since I bought the car from them brand new and have had the issue and it is documented with them from day one?

my timing chain broke on my saturn LW200 2.2 wagon 2002. no warranty but i see that this happend often by looking on the interent.

I have a 2000 Saturn L series with 78,000 miles on the 2.2liter. About a year ago it was making a loud noise that turned out to be the tensioner was stuck and timing chain was loose. I replaced the tensioner and it was fine and quiet until yesterday while in the school parking lot it died. Now I find the timing chain has broken. I have found online that there could be bent/broken valves also.

I called Saturn and they say that there are no recalls on this even though I find complaint after complaint of the same problem. I have also see that the NHTSA has launched an investigation into timing chain failures.

I bought a 2001 S Series Saturn new in 2001, for my father to drive. After my father passed away I began to drive the car myself. Shortly after I started drive it, the transmission began slamming into gear. I called Saturn and had to leave a message. I never received a call back. I called again, and again, and again, with no call back. Finally I received a call back and as I explained the problem to them they said that my car was out of warranty. They failed to tell me about the problems that Saturns have with the transmissions.

I was talking to a friend about the problem and she researched it via internet and found the enormous amount of complaints in regards to the same issue with the Saturn cars and the dealerships. I took my car to a local reapir shop and they put in a solenode switch. That didn't work. Then they said it had to have a valve body.

I shopped around and found a mechanic that said he could replace the valve body for $500.00. So I left it with him and had my car back in a few days. After a couple weeks back on the road, it was starting to slam into gear once again. I called the mechanic that did the work on it, and after he checked it out, he said it needed a rebuilt transmission. That cost me $1300.00. I start driving it again and within a week, it's messing up again.

I once again take it to my mechanic. He has had it for 2 weeks now, and is telling me that it needs a computer. Another $800.00. I do not have another car, and have not got the money to fix it anymore, as I am now fighting cancer. This car was bought brand new in 2001 and was driven by my father which was elderly and surely did not hot rod this car, or abuse this car in any way. Nor have I.

There is only 60,000 miles on this car. It looks like new, which proves that it has been taken care of. I do not understand how Saturn can get away with continuing to ignore the problem and not have any part of helping with a resolution to these ongoing complaints and expenses to their consumers.

I have been a loyal Saturn customer since 1996. I have purchased 4 new cars from Saturn. I have had all my service done there also. I recently wanted to purchase a Saturn Sky. I found that my trade in value on my 2007 Aura was so low that it was imposible to purchase the Sky. My Aura is in brand new shape with all the sevice records available thru the dealership. I have every option available on this car, including the panoramic sun roof, and they would only give me 11,000 dollars where I owned 15,000.

Why did a 25,000 dollar car devalue so quickly? Is this what I could have expected if I purchased the Sky. I have even recommended the Aura to a relative who ended up buying one. Now I can hang my head in shame because she will be screwed on trade in time for another vehicle. Most Saturn owners are ones that come back for all their cars. Saturn will not do well in the future if their cars devalue so quickly. I am forced to look at other makes of cars for future purchases.

I have a 2006 Saturn ION. I purchased the car new and have not have it quite 3 years. I have had small problems with the car since purchasing it. Drivers side window not rolling down or falling off the track and dome light not turning off. Today was the BIG ONE. Went to go to work and the ignition key got stuck in the on position. Key would not budge and could not turn the car off.

Took the car to the closest dealership and he informed me that the ignition and the tumblers wear out and this is a common occurance. I call BS on that. I have owned many Honda's and one that is 16 years old and I have not had to replace the ignition or the tumblers. If Saturn/GM is aware of this problem, why is the consumers paying for a obvious defect. I was told that it is going to cost me $513 to replace the part.

I bought this Saturn new and have taken excellent care of my car and should not be replacing this item on a not even 3 yr old car. UNBELIEVABLE. I called Saturn customer service and the dealership would not budge in paying for the part.

I have elevated it to a complaint which they can not gaurentee a reinbursement from them. If I do not get some sort of compensation I will nor my family will ever buy an American made car again. I will also tell everyone that I know what crap they are putting in there cars and to buy either a Honda or a Toyota. They obviously know how to make dependable cars.

2002 Saturn L200 (4cyl engine) timing chain broke after 80K miles. All scheduled maintenance had been completed on time. Doing research this seems to be a common issue with this engine - Saturn was of no help Estimate between $3-5,000 to repair.

I own a 2005 relay, I have a code that intermittanly comes off and on. I took it to cerritos saturn, I work for a dealership who put it on a dyno tune and it has to do with my power train code, I wrote to corporate and i called cerritos they will not honor recall nor do they send out recall on it and they do not honor warranties on the powertrain, 5 yr -100,mile i emailed corporate from my work about this last week and still have not heard from them.

it may cause an accident and when I took it in the first time I spent almost 800.00 for some other issues that needed repaired, they will not honor the powertrain manufacture warranty. and I cannot afford the $1800.00 they want me to pay to fix it.

On August 18, 2005 at 72863 miles, I paid $2360.71 to have my Timing Chain replaced. Not repaired but replaced due to its malfunction. The car had been serviced as dictated by Saturns maintenance schedule and via Saturn of Roswell prior to this issue. I have every receipt from each service appointment since I drove the car off the lot. I couldnt believe something this major went wrong with my vehicle at such an early point in time. Not to mention the fact that I signed the paperwork to purchase the vehicle just the day before.

I had the car towed back to Saturn of Roswell where they took 10 days to find the issue and when it was found they declined any warranty coverage or the opportunity to negotiate the price of the repair though I bought the car from them and had maintained the car with them. I realize Saturn Corporation does not have a direct hand in dealerships decision-making but I truly expected a great deal more from Saturn, especially when the issue causes extreme risk to life and property. I was fortunate that my timing chain went out at 1:00 AM on GA-400 with no traffic around me. At the average speed of 70 MPH had this occurred at 1:00 PM or any other time with a greater level of traffic I or someone else wouldve been dead. My fear is that Saturn is waiting for someone to die and only then will there be a mass recall for all vehicles not just a relatively isolated few.

As of January 2006 the National Highway Traffic Safety Administration (NHTSA) opened a preliminary investigation of Saturn L Series vehicles because of persistent complaints of timing chain failures. I await the good news that Saturn is going to do the right thing and handle the issue via recall and reimbursement. But then I learn that only a few L Series will be recalled. I spoke with Saturn on February 2, 2008 after waiting to see if Saturn would widen the recall pool and was told only certain VINs were affected and my car was not one of them. I explained that the issue my car suffered was the same timing chain failure as reported by those in the recall and that Id paid out-of-pocket for something Saturn seemed willing to admit fault for and engulf the cost of repairing.

I am then escalated to a Territory Leader, named Janice who asked that I fax my receipts and other detail after I explained my situation and made request for reimbursement. I am then ignored for a few weeks only to be told after leaving messages that she is researching the request and will get back to me. Needless to say Janice advised me that my vehicle was not included in the VIN pool as I was told before. My instinct is that Janice was giving me the run-around and getting my hopes up by having me fax in information. I dont believe there was any research to be done and more that Saturn even cares.

Bought a 2000 Saturn new, in 2000. Before it hit 30,000 miles, the intake manifold gasket was shot, luckily caught it before it did too much damage, changed the coolant while they fixed the intake manifold gasket. they did it for free because it was still under warranty.

I've only now heard about Dexcool problems, as I was searching for what to do about my Saturn overheating suddenly out of the blue. the oil looks like it might have anti-freeze in it. If the manifold gasket is shot again, that's a big, big repair cost, not to mention the damage being done to the engine.

Called the Dealership and they say 'To be honest with you, I've never heard of such a thing". Common', I don't believe that.

Anyways, the has 75k miles on it, but seems to me like if GM would have just come clean about the known problems, they could have been remedied. I am looking at a big repair to replace the intake Manifold gasket, or the head gasket, not sure yet what all is needed, it's a messed up problem.

I just came through and read all of these posts and I really want something done about this! My 17 year old just bought his first car...a 2006 Saturn Ion 2. He hasn't even owned the car for 2 months and just last night he came home after leaving just 15 minutes earlier telling me that his car wouldn't turn off! He has had to go through the trouble of unhooking the battery or whatever just to get the car to turn off and the key still won't turn to the off position or come out! I find this ridiculous! I had always heard that Saturn had a good reputation! Please let me know if anyone is doing anything about this. I want to be involved! We have not called anyone as of yet, but having to disconnect parts under the hood is not something we should have to do just to get the car to shut off!

I purchased a 2002 Saturn L series sedan brand new, from a Saturn dealership. I took very good care of the car and followed all the Saturn-recommended maintenance in a timely fashion. Two weeks ago I was driving the car when it shut off in the middle of the road. I had enough momentum to coast into an open parking space.

The car would not restart. I towed the car to Saturn and they explained that the timing chain had broke and the engine would require $2,800 to fix, or $3,000 for a replacement engine. The car only had 97,000 miles on it. Saturn told me I was responsible for these charges and that even though there was a previous recall from Saturn on bad timing chains, that my car was not covered. I was told by Saturn that my car was not covered because the recall covered only 2001 cars, while my car is a 2002 car.

I am quite upset over this issue. I feel that Saturn is not taking accountability for the timing chain problems in their cars. I have visited many, many websites on this issue and there are many individuals who have had this timing chain problem in their Saturn cars, and for years other than just 2001. These individuals have been told by Saturn that it will cost them anywhere from $2,000 to $4,000 to fix when timing chains break. It seems clear that Saturn simply doesn't want to take responsibility for fixing an issue that impacts many of their cars. I believe a class action lawsuit should be taken against Saturn and I would help in any way possible to make this happen.

Wow, after hearing all these problems I feel like I should trade my car in instead of fixing the power steering problem I am currently having. From what it sounds like this is just the beginning of my problems. I have experience my car not starting yet, but it has been stalling here lately. I think I might just go trade it in because its not looking good for saturn


Problems starting car in winter. Have to wait 10 min then try again. If wait too long, have to try to start car and make sure we try again in 10 min.

Late to work. Late to appts. Never know when it won't start.

The low coolant light on my Saturn SC1 coupe came on on April 6, 2009, with only a few miles driven this way, I added a pint of water with no other indication yet of mixed oil and coolant. One day later apparently it became a bigger problem: a cylinder head crack on this 3-coupe 5-speed manual. The warning light came on again. I took it to my mechanic. During the repair it was discovered that the crack was between oil and coolant channel near #3 piston. Oil and water both mixed. The car was still running fairly well when I drove it to my local mechanic. The vehicle had about 83,000 miles on it.

Of course, my local shop found the problem, I was hoping for just a split head gasket, but no, it was the head. My mechanic (not a Saturn shop) replaced the cylinder head with a rebuilt head and put the engine back together and drained and flushed everything. Cost for parts and labor $1788. Of course there is no warranty except 12,000 miles on the cylinder head itself. I am concerned about damage to the lower components in my engine.

Also there is still allot of residual gunk (oil) mixed in the coolant system which I will drain and flush a couple of times over the next couple of months. This is a concern I have for the coolant system and heater. In getting a ride from my neighbor, I found out that his previous car, a Saturn 2000 sedan, had the identical problem at about 75,000 miles. I have been driving this car for two days now but my trust in it has been severely compromised.

Five days ago I was on my to work in my 2002 L-series200 2.2 liter that only has 77,000 miles on it when it just died on me. I was almost hit by another car cause I couldn't get out of traffic, so I had to pull into a ditch. That day my uncle helped me towed it back to his personal work cause he knows how to work on vehicles. He tried everything to find out what was wrong with without getting inside the engine, well it came to that.

The timing chain is broke and he showed it to me and said he said it looks like this link was weak.. You can see how it was stretched, just that one.. And because of the chain breaking the chain oiler is broken also, the bolt holding it up was completly bent, so we think the chain hit it.. Because of the warranty was already we were going to fix it ourself. I went to go get a timing chain and the chain oiler, but the clerk ask me if Saturn had replaced your chain oiler? I told him no, and he asked me if my valves were bent because when the chain breaks that usualy happens.

So I asked my uncle and he went ahead to check and yes they were. So I went back to the car parts store and told them yes that the valves were bent.. I come to find out that there was a recall on the oiler because of a brass insert that in the oiler. But he said it was only for the 2001 not 2002. My uncle search around in the oil pan and he found pieces of the oiler along with a brass insert, so I am my car was also installed with part.

So thats when I went home to get online to do research on this and find pictures of that recalled oiler, mine was a excact match. And then I find out there are so many owners with this same year model that also has their timing chain broke.. I called Saturn and they are not going to do nothing and plus I find out that there is an investigation on this matter. My car is still in the shop and I kept all the broken pieces in hope Saturn will help with this matter, but after reading all the other responses I think I am just wishing...

Missed two days of work and I have to find a way to work and home everyday.. I don't have the money to buy a new or rebuilt engine...

I have had the same problems that other people have been having. I have an 04 saturn Ion and It has been a great car but this last year when it gets cold outside my car wont start in the morning when i go to school. Now if i go out there on a saturday and go to start it at 8 its okay cuz its warm enough but i have to be out the door by 6 in the moring and normally i have to go and try to start it and if it doesnt start let it set for 10-30 min then it will start!!

I bought a 2003 Saturn LW300 in December of 2008. In February, the check engine light came on. The dealership told me the oxygen sensor was bad and that a spark plug had fouled out, requiring total replacement of one of the coil packs. In total, $800 worth of repair needed, none of which was covered under my warranty. I tried taking it to my mechanic for a second opinion, but before I could get it to him, it died. the timing chain broke, causing major engine damage. I'm told it's so bad that I need a new engine, but neither the dealer I bought it from, the Saturn dealer doing the repair, or Vehicle One will acknowledge that the timing chains are a known issue. They keep accusing the owners of not maintaining the cars.

So far, I'm out $1,000+ for repair, diagnostics, and towing, I still don't have the car back, I've paid for two rentals out of my own pocket, and I'm waiting to find out if Vehicle One is going to cover the engine replacement (and it doesn't look good from what they been telling me). How is there NOT a class action suit against these guys?

driving under normal conditions, sometimes more stop n go due to increased traffic.....without warning, car suddenly 'stalls' or seems to lose power in front end, with speedometer dropping from current speed down to zero, with anyone in car continuing forward motion (though not being thrown forward).....can put foot on accelerator and press all way down, and car does not respond....yet all lights and radio still remain working....has happened multiple times since 2008, and once in a model year 1999 SL2 in 2001.....car can then be driven after approximately 3-5 seconds and after accelerator is released and brake applied minimally....and will continue like nothing ever happened, until it happens again at some undeterminable point, under no noticeable conditions

At 74000 miles, the timing chain jumped time and a lope was developed. The dealer advised me that the engine required complete overhaul at a cost of $2400. This was the 2000 ls1 series with the 2.2 litre. This should have been recalled. Total cost to me by private mechanic was $400.00. At 101000 miles, the chain went again, but, this time the engine suffered major damage to the tune of $1200.00. Saturn should be held accountable for these damages. This saturn and as far as I am concerned should never have been built or sold. No wonder the American Auto market is losing to overseas auto manufactures.

near $2000.00 in damages due to poor design and recall failures. These people should be put out of business.

I purchased my Saturn Ion I in 2003. This last winter (2009) my car refused to start. After 10 minutes, I managed to start the car and get it to Saturn dealership in Clarksville, TN. They said my battery was bad. After replacing battery for about $200, the car wouldn't start again after only two months. It seems I have a problem that many other owners of this car do. The anti-theft security system on the ignition switch is faulty. I will ask Saturn dealership service center to disconnect anti-theft wire next week.

This problem has caused me to be late to work several times. I also worry about not being able to start the car after filling up at gas stations at rush hour.

2001 Saturn L100 was purchased used with 40,000km on it in February 2005. Regular maintenance, oil changes and repair were done as required by GM Service Manual. Commuting to work two weeks ago, the engine suddenly stopped while in heavy traffic on the highway and I coasted onto the shoulder. Engine would not start. Called Dominion Automobile Association and had car towed to local garage near where my wife works. Took her vehicle and went to work. Odometer reading at time of incident was approximately 338,826 km

Mechanic calls me at work and says the timing chain is broken. Not worth repairing and is cheaper to drop in a used engine. Tells me it is a known problem with Saturn L100 Series cars. $1800 CDN later, replacement engine is in. Mechanic inspects old engine and says a couple of valves are bent. Engine only worth its price as scrap. Checking Saturn web-forums I confirm that the 2001 Saturn L100 has a known timing chain breakage problem. Not sure whether it is worth approaching the dealer. GM not known for their generosity for repair costs of known failures in their vehicles, especially if not the original owner.

2001 Saturn L100 was purchased used with 40,000km on it in February 2005. Regular maintenance, oil changes and repair were done as required by GM Service Manual. Commuting to work two weeks ago, the engine suddenly stopped while in heavy traffic on the highway and I coasted onto the shoulder. Engine would not start. Called Dominion Automobile Association and had car towed to local garage near where my wife works. Took her vehicle and went to work. Odometer reading at time of incident was approximately 338,826 km

Mechanic calls me at work and says the timing chain is broken. Not worth repairing and is cheaper to drop in a used engine. Tells me it is a known problem with Saturn L100 Series cars. $1800 CDN later, replacement engine is in. Mechanic inspects old engine and says a couple of valves are bent. Engine only worth its price as scrap. Checking Saturn web-forums I confirm that the 2001 Saturn L100 has a known timing chain breakage problem. Not sure whether it is worth approaching the dealer. GM not known for their generosity for repair costs of known failures in their vehicles, especially if not the original owner.

The timing chain broke on our 2001 L200 Saturn, while we were driving on an exit ramp. The stall of the car, nearly caused a collision. This vehicle has had numerious mechanical failures in the past, despite following proper maintenance guidelines (starter, ignition block). After the police had to come and set-up a barracade in order to prevent an accident in the precarious position of our car's stall, it was towed to a Saturn dealership.

The service manager's first remark was It's not good news. The timing chain completely snapped. I was surprised to see it myself. She then quoted repairs exceeding $3,000 for repairs, and $4,000 for an entirely new engine. We never received ANY recall notices on these said components, nor did the service manager express familiarily with this model and/or the recall.

We do not possess the funds to repair the vehicle, and the value of the car is less than the cost of the replacement engine parts. We broke-down nearly 1 1/2 hrs from our home and the cost of the tow from the service station to our home is approx. 88 miles and several hundreds of dollars. Our particular Saturn dealership and several surrounding dealerships are now closed and no one will claim accountability for reporting the recalls. In these hard economic times, it will devastate us financially to have to purchase/lease a new vehicle and insure a financed vehicle. We should have received much more life on this car than did.

My 2000 Saturn stopped working with no warning, The mechanic at Saturn of Ramsey said the timing chain broke and also caused engine damage, the cost is almost $3,ooo.oo. Upon my own investigation, I discovered that the design was at fault and thousands of Saturns are failing, Consumer Reports and the NHTSA both agree and an investigation has been opened. G.M states that none of this is true and consumer reports has also written a bogus article (This is a direct Statement)

G.M. is unwilling to help in anyway, and has denied that they have recieved any complaints about this problem. I had planned to keep my Saturn for quite some time still(it only has 84,000 miles..all the sales people claim it will easiliy get over 200,000) I can't afford a new car or the repair cost, I know they are at fault having read soooo many complaints. It is also quite dangerous if this breaks while driving(which fortunetly did not happen to me,I was parked) thank you!

My sister picked up this vehicle along with another. Received a car from Ashley at Saturn on 2/14. We were told by Ashley that the vehicle was Pt Certified check. She said they purchased the vehicle for 2700 from an auction and it had to be checked. There vehicle was in excellent condition with no repairs needed. We were told at 30,000 miles it will need another water pump. We werent able to drive the car because she never gave us a strip for the car. She gave us a dealer tag. We returned it and received a predated strip and drove it last week. We called her and told her the car was sounding strange and it was dirty. It had trash in it which didnt make since since she said it was detailed and checked. She guaranteed there was no problems.

The vehicle is a 1999 Mercury Villager with 101000 miles. We drove the car a second time today and then noticed the window in the back doesnt work, the door is not opening and the engine is rattling. I called and she yells at me Well we arent buying the car back. We did nothing illegal! I never mentioned either. I called for it to be fixed. She was very nasty and I had to call her boss. Her boss (G. Griffin)said that well we could look at it and if it needs a transmission we could pay ANOTHER 3000 for such as well as pay for the other issues of the car. We paid 3600 for the car. He also stated that Ashley was incorrect, it was a training experience for her. That does not satisfy my issue with the car. He stated that they do not do a certified check on a car with 100 000 miles. He said they can detail it but refused to deal with this lemon car that apparently they knowingly gave to us with issues and falsely made statements otherwise, to my sister as well as my wife and I. She also yelled well you brought it already.

I asked Ashley also if the transmission was changed she stated the first day everything was replaced or new. I repeated the question and she stated she didnt know that information. Which means as I said. They have sold us a lemon car that needs far more repairs if not no good. The car is actually rattling. She told me the transmission can go in two weeks. Which also proves they knowingly sold us a van to a family of 5 to take our funds and gave false information for such. The strange thing about it is that they already had our info and I never gave our name. I mentioned car and they know exactly what car I was talking about. They told us it was purchased one at an auction but it was just traded in. They stated that it was point certified check and it wasnt. THey said it was cleaned and detailed it was not and they stated there was nothing wrong with the car and it is.

The engine is rattling, window does not open, door does not open, car dirty, glasses case stuck. I dont know what else do to the fact this is only the 2nd time we drove the van thus far.

No crank no start problem. My wife and I bought a used Saturn Ion,04 from the Ion Dealership in Columbia, South Carolina for my son to drive to college. He start having that problem a few months ago but we thought nothing of t until it started occuring regularly. We took it back to Columbia dealership to have it check out in Jan.09. Car placed on computer diagnosised as bad ignition switch, paid over $200.00 including having injectors cleaned recommended by service tech.Speaking of service tech once my wife and son told him the sympton, he said without an dought it was the ignition switch, before the computer diagnosis. About 2 weeks later the same problem return, I called the dealership told them what happen, they wanted me to get the carto them as soon as I can.

My son goes to school in Greenville, SC 2 1/2 HOURS AWAY. I got the # for the Greenville dealership with the okay from Columbia to have them take a look since they were closer and my son still had to attend classes. We met my son at the Greenville dealership that Sat. just to find out that my Saturn needed a new Computer board since the ignition switch was just replaced according to a Bulletin that was not made aware to me or my wife by the Columbia Dealership, but when I called Columbia to make them aware this then the service tech started talking about the Bulletin (a bulletin that we were never told about, you see I had to travel over 3 Hrs to find out about a bulletin and replace the computer board on my son Saturn Ion).

This cost me $600.00, board replaced in a week time the problem came back, we are going back up this weekend to see what going on. It seems to me that there is part swapping scam going on and we are paying the bill while Saturn hides behind a bulletin that dates back to 2006 before I bought the Saturn Ion,04.

Stress to myself worring about my son and this entire mess, stress to my wife worring about my son, most important stress to my son while attending college, concentrating on his school work and worring about transportation. We have spent over $800.00 of our hard earn money tring to fix this car and aid my son with college expenses.Iam sick of this mess, the industry thats your money and expect you to shutup annd drive off.

I purchased my 2006 Saturn Ion 2 new. Within the past month I have had two episodes where the car loses power and low engine power light & the service engine soon light come on. The first time was 2/5/09 and Saturn stated it was the butterfly valve inside the throttle, and they replaced it and recalibrated the computer system. Two weeks later the service engine soon light came back on. I took it back again, they recalibrated the system.

This morning I had another episode of the car losing power and the low engine power light & service engine soon light came back on. This is a very serious dangerous situation. I drive I-81 every day to work. If my car had lost power on the highway, as opposed to side streets as before, I wouldn't be here right now. Why isn't anyone suing GM/Saturn for these defects?

The service manager at Saturn gave me a loaner and stated that he may have to keep my car a day or two to find out what the problem is. Also, I've had the same problem with my Saturn not starting or the key sticking in the ignition. I find if I turn the steering wheel back and forth, it loosens up the ignition and I'm able to start the car right up.

2004 saturn ion, car will not start in cold temps. after 10 to 15 min. spans of trying to start car, it will finally start. i searched web, and there are numerous complaints of same problem. saturn hasn't posted a recall that i am aware of. people have replaced batteries, ignition switches, starters, and so on replaced. it appears to be a defect somewhere. my 19 year old daughter can't afford to be jerked around, late for college or work. my mechanic has no idea why this is happening.

late for college, work, frustration, and could damage the starter or battery and who knows what else. people are being ripped off.

Both my daughter and son-in-law bought brand new Saturns in the the hope of having dependable cars. My daughter's 1st new car a 04 Ion is anything but dependable. Engine starts when it feels like it. She now has a newborn and has more to be concerned about than herselft. Took it back to the dealership which stated they could find nothing wrong. Again yesterday as she was trying to take her 8 wk old son the the dr for a sick visit it would not start. She has had it to the mechanics and could not find or fix the problem...My son-in-law has to drive to and from work also a long distance every day. It takes him at least 1/2 hr of trying to start the engine before it kicks over. He bought this vehicle from Saturn of Doylestown shortly after my daughter and the exact same thing happens to him on a daily basis. He is getting in trouble from work because of this. We have tried to ask for help as we know that there must be others with this same problem. Both are under duress from this problem. They were brand new vehicles when purchased and have had the same problem since they bought the cars. There must be someone out there who can advise. We need help in this situation

The consequences are that you never know when your car will start. Consequently both have been late for their jobs. Both have not been able to leave to get home from their jobs . Presently my daughter has a newborn and is terrifyied of being stranded somewhere. Neither are financially able to buy another vehicle. Both thought they had found the answer to their problems by buying a brand new car. Both have been blown off by Saturn of Doylestown. And I as a mother watch this every single day. Neither can can be depended upon to start. Please help us. One is paid off. One still has car payments. Both are financially straped.

2002 saturn with appox 83000 m iles timing chain let go and because it has a 2.2 interference motor the engine was ruined...saturn dealer quoted $3700.00 to fix..I found someone to fix it for between $1700 to 2000.oo

this seems to be a common expensive problem that chevy should recall and pay for

I own a 2002 Saturn SL2, and it just recently went over 109k miles. I bought it at 49k, and for the last 60k miles it has been a great car. Minor repairs here and there, but nothing major. Not to mention I have been getting great gas mileage in a time where gas eats up most everyones budget. Just recently I had many of the problems described above. When shifting into reverse, it takes a while for the transmission to engage, and when accelerating, it takes a while for the transmission to engage, and when it does its forcefully.

I brought it to the dealer, and they were very helpful in diagnosing the problem, and trying to find the least expensive solution first, but eventually it came down to the valve cover, and it will probably run me about a $1300. I am a graduate student, meaning, I don't have $1300 to spend on a car, that in all honesty, probably is barely worth $1300 in the blue book (although I still like my car). I live in the Upper Midwest, and the argument that cold weather and heating warps the cover makes sense, but I bought this car in 2005.

If this problem was known then, it should be brought to the attention of anyone in cold weather climates who is thinking of buying this model. At least that way, I can park it in a garage or do something to prevent it from happening. I really liked Saturn as a company before this happened, and now after reading all the complaints with the exact same problem as I have, its really discouraging to think about ever buying another Saturn.

I have had my 2004 Saturn ION for 1 1/2 years, it has been having problems starting, I did some research and I read that many people have faulty ignition swiches that cause this problem. I called the dealership and they said that was probably the problem and they usually need to get changed ever 2 years with this type of car, this is going to cost me 370, I already have a 200 car payment and I have only had the car 1 1/2 years. Isnt it a defect if you have to change a past like that every 2 years and why should I pay, I have read many peoples stories who have the same problem, I need advice, I think it should be considered a recall, I should not have to pay

I have been smelling gas coming from my vehicle. I took in to a tuffy auto place. They found the gas tank has a leak from the top. After they took it apart, it was the fuel pump that was leaking fuel and pushing it out. I have been reading alot of similar complaints from California and Texas Saturn 2002 L200 owners. Saturn needs to be held accountable for this. I could have been killed.

None luckily, but I could have died in that death trap.

I purchased a 1999 saturn sl1 automatic in april of 2008. I bought this car used but like brand new. Few days after i had the car i was at the gas station and when i attempted to leave, the car would not go in reverse. I then shut the car off and turned it back on, finally after a few mintues it made this loud knocking sound. It only did that every so often until oct of 08 i was driving home from work, and i noticed when the car went into 2nd gear it made that same sound and same with 3rd gear. I then took it to a shop who told me it was a bad motor mount.

We replaced the front motor mount and problem was still there. Took it back and the shop replaced another motor mount and transmission mount, problem was still there even tho i had to pay for the work, he then suggested it was a bad axel, he took that off and replaced it and problem was still there! he then took the car to another place who told me i had bad sensors and that would be about 800 dollars. As of now i am driving the car in d2. I noticed as well sometimes the power goes out in the car had battery check also, not to mention all the power windows are broke and will not go up!!! very very very stressful! saturn should make a recall.

we bought our saturn May 1, 2007. We traded our cars for the one. Since then the sunroof has leaked 7 times (lemon lawsuit filed) They replaced the carpet three times and the head liner twice, they broke my windshield while fixing a brace on the wiper fluid holder. They broke a piece of molding in the back of the car God knows how, they had to fix the DVD player once, they had to fix the wiper fluid heater, the top mount went bad and the drive axle fell to the ground while I was driving it yesterday with kids in the car. I am on vacation and it had to be towed and I arranged a rental.

The dealer said they would let me know if they had the part to fix it so I could leave as scheduled on monday. Well the service department left 4 hours ago without so much as a call etc. Do I stay in the area or go home and come back. who knows. I am done. I have always owned Saturns and wanted to keep this one because it is a good traveling car for at least 8 years (and then give it to Jenna.) but with less than 40,000 miles on it, I am done. I want to sign off on the lemon law settlement and walk away. I don't feel safe in it anymore.

I bought a 03 saturn IonII 24 months ago, all of a sudden the check engine light comes on, did not have it checked as it did not seem to pose a problem. then the car got to where it would not crank, or would turn over half a crank then lock up or disengage the starter. after about 15 mins the car would start. this has been going on for quite some time. i called saturn service to see what could be the problem, service told me that it was an ignition switch problem and they have seen quite a few of them come back.

Long story short I had to finally have my saturn taken to the shop because i was on the verge of being fired for being late each "MORNING". Diagnosis was performed on car which showed MAP SENSOR BAD not relaying to computer data information.
MAP stands for Manifold Absolute Pressure Sensor.what ever that is????

Then i was told the Throttle Body needed cleaning. total cost to repair car was $585.14

My car ran fine when i got it back. I put less than 100 miles on it and on my way back to work the check engine light come back on. I took the car back to saturn thinking it was something to do with what had been performed. Diagnosis was performed again, now i am informed i have a vaccum leak in one of the vaccum lines. This is due to the line rubbing against another metal object from the vibration of the car. TOTAL COST NOW!!! 228.74 total part cost 38.74 which was a special order from saturn in Tennessee and would take a week to get in...

I feel saturn should own up to their short falls as far as a quality vehicle and fix these problem that seem to be numerous and expensive to americans who own these vehicles.
I guess with all the problems GM is having financially this is just one sure way to help they recoop all they money that the upper management guys of saturn corp have misused..
I can tell you one thing, I will NEVER buy another SATURN as long as I live, I have always owned foreign vehicles HONDANISSAN and I am here to tell you of all three cars I never put this much money into all three of them.


I hope this information gets back to saturn and I hope they feel really bad about all the negative publicity they are receiving , MAYBE this information will help other people that are in the same situation as myself and GOD only knows how many others.

GOD BLESS!!

It's a Saturn Ion. Guess what happens? Yeah, you all know the answer to that one. Within the family, we owned a total of 5 Saturn Ions. The luckiest is the Level 3 Ion. No real issues yet.
The second luckiest was the Level 2 that got smashed by a tornado with 1000 miles on it. It died before it could make the owner irate.
The third luckiest was mine, which always had noise in the front end that sounded like a missing carriage bolt, but nothing could ever be found wrong with it. I traded it for a Chevy with only 15,000 miles on it.

Then we get to the good ones.

I have one brother who has quit driving his Level 2 because he luckily has access to another vehicle. It left him stranded every time he turned the key off. Saturn wouldn't help.
I have another brother who also was getting stranded regularly (until finding this site) and he also has an issue with the power steering going out at random. No rhyme or reason to it. How long will Saturn give him the run around? My guess is until the power steering goes out on the highway, and he ends up in a pretty horrific fireball of melted Ion Level 2.


My suggestion is that everybody with an Ion show up at the dealership at the same time, and demand full replacement price towards another vehicle. Maybe when they see the staggering numbers of customers that are now vowing to never purchase another Saturn, they'll figure out what a customer service department is all about.

P.S. I work at an auto parts store, and had to send more the 20 people away this winter. They came in to buy batteries for Saturn Ions, but I refused to sell them one. I hope they told Saturn what I asked them to....

We own a 2004 Saturn Ion that we've been having problems with the start for over a year now. It can take up to and sometimes beyond an hour to start the car. It gives a false start then if we only wait a second there is just a click. Sometimes I'll wait 30 second intervals and sometimes 1 minute. I will get something that sounds like it will start and then nothing. Finally somehow it starts. We've had a tune up, and a battery replacement. The started has been tested and it's working fine. If you go to the dealership and want Saturn to pay for it make sure you get it diagnosed. They still might not pay for it, but we just had the fix so guaranteed saturn wouldn't pay for it.

I have a saturn ion having ignition problems car will not start in cold. Had car jumped then I bought a new battery . There should be a recall. I have a home in fl. and michigan as soon as my car was in cold weather it will not start!

bought new battery had to have neighbors jump car- car ignition is messed up! Paid for repairs myself did not go to dealership they lie anyway!

My car has been giving me problems one right after the other. I have been the only owner of the car and it has about 108,000 miles. Now, the transmission needs to be replaced!! This is really bad. I will NEVER buy another Saturn again.

I had the fuel pump replaced and other things. WHY are saturns so badly built and then most mechanics seems to charge more because it is a saturn. Saturn needs to do a better job at building its transmissions. They need to pay for all these transmissions going bad because they know that they are not built as good as the sales man tells you. Like I said, most mechanics will tell you how bad saturns are. I need help to get Saturn to pay for the cost of replacing this car.

My car is a 2004 Saturn Ion. I bought it in 2006. I lived in New Mexico and at the time it was summer so i didn't have any problems. Once winter came around it would'nt start. It would try to but it just would'nt. After about 5-10 minutes of waiting with it turned off if finally started. My dad being mechanically inclined, began trying to figure it out.

We took it and had tests ran on it and they said it was the censory bank. It was a $90.00 part and my dad bought it and put it in and it didn't work. We took it back and the guy that told us thats what was needed said that it could be the other one, so we bought another one. My dad already knows its not the alternator, its not the battery so when the guy told us to try those things we knew it was a bunch of BS.

Finally my dad began to figure out that it had to do with the computer. It seems that when you wait a while it will reset itself and start right up. This is still not a fix. Since no one has told my dad anything that can help he tried to do something on his own. He found a way to put insulation in to protect it from the cold and i have not had problems since. My dad would tell Saturn but they don't seem to care.

As many on this site have experienced, our 2006 Saturn Ion will not start in cold weather. Hooking a jumper box to it for a couple minutes seems every time, but who wants to pop their hood every morning in 0 degree weather to hook up a jump box.

My wife is the main driver of this vehicle and has been late for work 7 times in the last month due to this issue, before we got a jump box. Her work has been understanding but that only goes so far.

I have a 2004 Saturn Ion bought used 2 years ago. December 2008,I began having the same problem with the car not starting in cold weather. This has left me stranded after hours at work (late,dark,and cold) and made me late for work 3 times this month. I had to have my husband drive me to work once. If Saturn doesn't think this is a safety issue, they should have their loved one hang around outside in the dark in cold weather for 10-20 minutes. I go out to my car at lunch just to start it and let it run for 10 minutes so I won't be stranded.

This is supposed to be our new reliable car. I dread hearing how cold the tempurature will be; the uncertainty is frustrating. There does not seem to be a solution except to wait out the 10-20 minutes. This car should be recalled and fixed with parts that actually take care of the problem.

2006 Saturn Ion, 42,000 mi. on it. I bought it used about a year-and-a-half ago and it's stalled a couple of times on my way home from work. I drive a 90 mi. round trip for work on a relatively busy two-lane highway and at the moment I have a bad case of the howling fantods wondering if the car's going to stall at just the wrong time one of these days on my way home while I'm driving 70 mph and someone behind is going to hit me. I'm still making payments on it, and I just spent $800 to fix my other car and I'm real excited to spend more money to fix a car that shouldn't need fixing. I don't know what the problem is, for I haven't taken it to get diagnosed, yet and I don't know when I will. I'm not a very rich person....

None yet.

We have a 2007 Saturn Outlook that had A/C problems. Long story short, our service advisor was great but corporate Saturn assistance was not helpful. After the car went in for the third time in three months for the same problem, we contacted a lemon lawyer and sent Saturn and the dealership a certified letter allowing them one final chance to correct the problem. I also included seven pages of documentation of every phone call, person, date, and time I talked to someone at Saturn about it. The problem got fixed after that letter but the lawyers said we still had a case. GM settled with us for $2500 plus lawyer fees for our inconvenience. Document everything and find a lawyer. Then, they might fix your car.

Since I purchased my 2007 Saturn Ion Level 2, I have had nothing but problems. The purpose of purchasing a new car was to ensure that I could get to and from work and college safely. However, since I have had this car i have had the driver's side brake light replaced twice, the radio replaced 4 or 5 times (I lost count), had the windshield wiper replaced, had 2 full sets of rotors, the driver's side visor has been replaced etc.... I could go on and on. The point is that I don't want someone to be in the position that I am in.

Their service department is terrible. They make you feel like they are genuinely concerned about fixing your vehicle and then give it back to you with the same or worse problems. The last time they replaced my radio, they also worked on my brakes. When I arrived to pick up the car, the whole interior was still ripped apart. If they put the same level of concern into my brakes...well i'm sure you can understand my concern. When I asked the service rep. if he would put his wife in the car he kindly replied, "don't be dramatic." IF you actually expect some level of customer service and reliable car, heed my warning!! DO NOT BUY SATURN!!!

I have a 2004 Saturn Ion that I originally leased but am now buying the car. In the first year of the lease I experienced problems with starting the car in the cold weather. I took it into Saturn and they fixed the car free of charge. I was told that the ignition has a gel mechanism that was defective and it was freezing in the cold weather. They fixed it and I have not had a problem with my car since until just recently (5 years later.)

My car will not start again. The same thing is happening that happened before. When it gets really cold out I can not start my car. I wait about 10 minutes and then the car starts. This has caused a lot of problems. My boss almost drove to my house to pick me up so I could go to work. Talk about embarrassing! Then when I call Saturn, they want $150 just to look at the car. I think this should be fixed for free since it is the same issue as before but I am no longer covered under warranty.

Also, when I drive over railroad tracks or over a bumpy road my electrical completely shuts off much like what happens when you run out of gas. I have to put the car in neutral and restart the car. It will start up no problem. I thought maybe it was because I was low on gas but then it will have even when I have a full tank of gas. I also thought maybe I had a loose wire.

I took the car to a local repair shop and they can not gain access to my computer in my car to run a diagnosis. They hoysted the car up and checked what they could and could not find any loose connections. So basically in order for me to even get a diagnosis of what the problem is I have to take my car to the dealership and pay $150. I think Saturn purposely built in a lock on the computer so that you have to take your car to the dealership and not to your neighborhood repair shop.

timing chain went out with 120,000 miles and with all the recalls (they saturn) have a problem

the cost to repair i was quoted 1488.08. saturn should fix it

Well, I wish I had found this sight before I purchased my 03 Saturn ION. I had the car under 2 weeks and the blower motor went. I had that fixed, and then New Yrs day my car would not start! It wouldnt turn over, I let it sit for about 15 minutes and went back outside and it started with much hesitation. I havent had it fixed yet. If anyone has had this problem and had it fixed can you post what it was, and a rough estimate on the cost of repair.

I was stuck at work after working 32 hours in 2 days! I wasnt happy!

We own a 2004 Saturn Ion having 52,000 miles. We are experiencing a problem with the electronic power steering shutting off at random times (no repeated lock-to-lock turns). We are also having problems with starting the vehicle, apparently due to a faulty ignition switch.

Lateness to work on multiple occasions, stranded at out-of-town locations until we finally get the car to start, power steering has shut off during highway driving on several occasions. No crashes yet.

My wife and I bought from Saturn a 2007 saturn relay van in Sept. of 07. They sold us a lemon! Most of 08 we have had nothing but trouble from the sliding doors, especially the passenger side. The first incident occured in Sept. of 08 in Staunton Va. My wife opened the driver side sliding door when the door broke and fell off. I wrestled with the door for about 1/2 hour to get it in the closed and locked possition. We took the van to a GM dealer up there but they could not and would not fix the door due to, quote, the part that broke needs to be ordered and we would be lieable if something were to happened while you drive home. So carefully we drive back home the same day we got there.

In Oct. of 08, a simular incident happened to the passenger side sliding door, here at home. Same part broke as it did on the other side. That is the side our 2yr old sits! Also that side door opens remotely slow! In the mist of these two incidents this past yr, we have taken the van to Saturn for service on the passenger side sliding door more times than we can count. The door does not always shut right. To this day it does not shut right! We also have had minor problems inside the van. They know this van is a lemon and they know the problems with these doors. I bet that is why Saturn discontinued preduction of this vehicle. We are still dealing them on this matter. Because of these problems we are pushing the lemon law! We do not have the confidence in the safety of this vehicle any more.

I have a 2003 Saturn Ion and having problems starting the vehicle in cold weather. It started last year in the Jan thru Feb '08, where I had to wait nearly 10 minutes (trying numerous times) to start the vehicle. Initially, I change the battery thinking that was the problem. Next, I changed the alternator; both replacements were not the cause of the problem. $500 later, the problem still is not fixed. NOw, this December I encountered the same problem and am reluctant to take it to a dealer for I am tired of sinking money into a vehicle without the proper treatment. I did not realize the enormity of the problem with other Ion customers until I viewed the Internet. I own two Saturn vehicles now and since GM is trying to sell off the brand, I can see why. The Customer Service is poor and they will not live up to their poor workmanship!

I am currently experiencing the same problem with my vehicle not starting up in the morning. I have to wake up extra early to make sure my car will be started in time to head out for work. I believe that this whole situation is absolutely ridiculous. Saturn should be responsible for fixing our vehicles. Yesterday, I called a Saturn dealer in my area to find out if they would be announcing a recall on our vehicles and the maintenance person told me that they are aware of the problem, however, they are not responsible for the repairs.

This should not be tolerated! I would completely understand if I was the only person experiencing this problem, however we all are! Saturn should be held responsible! My fiance was told by the dealer that it would cost $350 to repair my car. Its time to band together to get Saturn to fix our vehicles at no cost. If anyone has any ideas or suggestion as to how to do so, please let me know. I am willing to fight for whats right.

I have a 2004 Ion Redline that I bought a few months ago, and it won't start every time. I too have found that waiting about ten (angry) minutes usually lets it start. It has caused me to be late for work, blocked my wife's car in our driveway so she cannot leave, left me stranded in different places, and has lead to other interior damage (lost my my head one day and punched my radio).

I bought this car because I was tired of buying beaters and having to work on them all the time in order to get places! This is sad to see so many issues with the ignition and nothing being done. It seems like most people(including myself) love their car other than the ignition problems, but if they are unwilling to fix THEIR bad design, it will cost them customers.

My 2003 Saturn ION 1 has trouble starting in cold weather. I have to wait 10+ minutes and then it will start. This started about 2 years ago. I have not taken it in for repair because of all I've read online. Nothing really fixes it and people are out hundreds of dollars for nothing! This issue has been reported in multiple models from Saturn across many model years. I will NEVER buy another Saturn and will tell everyone I know to avoid this brand.

I have a 2001 L300 with the 3.0 liter V6 engine. I am the original owner.

First let's go back to when I bought the car. I knew what I wanted and wasn't haggling on price. It was an ordeal to get the car.. that should have been my first clue but I wanted another Saturn.

The car has had a short in the dash since it was new. Pursued this when it was under warranty and was told that there was no short. Gave up and wrote it off as a minor inconvenience.

50K miles... took it in and had them look it over good because we were about to go on vacation. They found a short in both taillights, replaced them. The same taillights that were later recalled. Yeah, like I'll see that money again. $500 at the dealer (that included a full tune up)

MAF sensor, coil, power steering pump, spark plugs and various other small parts replaced at about 70K miles. $2000 at the dealer

80K miles.. water pump replaced. Soon after a pulley on the serpentine belt melted, shredding the belt so that was replaced. Car ran good for a short time. $200 (give or take) for parts and tools, brother in law did the work.

90K miles. BCM goes out. When trying to assess that problem a pulley on the timing belt apparently failed and caused the timing belt to slip a tooth. We were told we were really lucky that it did not happen when we were driving and there was no damage to the engine. Yeah, $1600 was lucky. Right.

Ok... so all is good. Right. less than 100 miles of driving after they "fixed" the timing belt issue the car is dead in the driveway again. It is the timing belt only this time I was driving when it happened. It will be towed into the dealer tomorrow to see how extensive the damage is. I'm naively optimistic that the dealer will pay for this set of repairs since the part was supposedly fixed in the first place.

Did I mention at the moment this is our only working car and that is why we sunk all of our cash into fixing it? OS now my husband has no way to get to work, we have no way to get to the store... no way to get anywhere.

This is my second and last Saturn.. our third and last GM car.

2000 Saturn SL2 Timming Chain bad, 68000 miles 1G8ZK5277YZ I am a retired elderly womam on fixed income (SS) only and Saturn will not Fix my car under recall.

Now I have no car and must realy on other people to drive me places for Food, Medical ext.. I still am paying on the car and hav e 1 more year

I bought a 2001 Saturn Sl2 with 20,000 miles on it in 2001. I have replaced the transmission due to squirrels chewing the lines. But since then I have had a coil replaced, throttle body replaced, need a heater core replacement now and now the starter is going. I have been unemployed due to an accident so now I am stuck at home, couldn't get to work if I could work and can't get to doctors and lawyers as I can't afford to get the starter fixed. So I have to drive it where I need to go and pray it starts. So far it does after about 20-30 minutes of trying. Car only has about 85,000 miles on it and it is falling apart. I definelty won't be buying another saturn product.

I own a 2001 SC2 1.9 liter engine Saturn. The vehicle has 122,000 miles on it and has always run great and still does. The only expenses over the years have been for tires and a brake job which would be expected. Recently the vehicle would jerk from time to time as it shifted through it's gears. (Automatic Transmission)I thought it may have been the transmission but as it turns out it was a valve body replacement that was needed and $529.00 later my baby is back to normal and runs like a charm. Apparently Saturns are known for the valve body failures and typically have great transmissions.

I expect another 100,000 miles from my charmer.

I bought a brand new 1992 SC2 Ordered it and had to wait for it to be delivered to the lot. I had the car for 12 years with No problems.

So when it came time for my nephew to get a car he bought a used 1994 SC2. After 60 days his transmission is going out. Coolant is leaking everywhere. It will cost at least $1000.00 to fix.

In March 2008 My husband bought me a used 2006 Saturn Ion with about 37,000 miles on it. We loved it for the first few months, then things began to happen with it. It all started in Oct. 2008 my check light came on, the dealership told me it was spark plugs, so we fixed it. Then a week later my coolant light keep coming on, but when I checked the coolent it was fine. I again went back to the dealership, they said it was really touchy and even though it was "low" it could use a cup of coolant.

Then a few weeks went by my check came back on for ignation problems, before I could get it to the dealership it dropped Cylinders 1&4 it turned out to be a ignition modular. 3 days after I fix that my check came back on, dealership told me it was a problem with my exhaust. After paying for all these repairs and trips to the dealership on top of my high car payment and Christmas to pay for My piggy bank is tapped out and I can't afford the repair. I was told it wasn't anything serious and I could drive it. this was 2 days ago. Well Tonight My car has again dropped cylinders 1&4 misfiring, again and AGAIN not drivable!! This is rediculous!! I have taken excellent care of this car and all I have to show is a expensive lawn ornimate!! It is broken more then it is running and as soon as i fix one thing another thing happens!! It only has 45,000 miles on it!!! I will never buy another saturn again, nor will I ever recommend a Saturn to anyone!!

I purchased a 2007 Saturn ION in August of 2007 with 24,000 miles on it. From the beginning I was experiencing problems with the ignition. Sometimes it would start right up and other times it would take a while. Sometimes I would have to make sure the steering wheel was in a certain position and the gear shift would be all the way in the park position before it would start up. This happened on and off for the first year I had it. On December 5, 2008 I had just arrived home from grocery shopping and could not turn off my ignition. I tried to turn the key back and it was locked inside the ignition switch. I put the car in reverse and drove out of the driveway and drove back in.

I put the car in park, tried to turn off the ignition again and it still would not shut off. While the car was still running in the garage, I took my groceries inside and then contacted a Saturn technical support person in the Saturn chat room on their website. The technician instructed me to call roadside assistance and gave me the 800 number. The car has been running for about an hour now, and when I get through to someone with roadside assistance, he tells me it will be another hour or so before someone can get to me. Meanwhile, I continue to try and remove the key, but I don't want to cause any damage. I left the car running in the garage while I wait for assistance.

When the guy from roadside assistance shows up, he has to remove a fuse in order to shut off the engine. The battery was still on, so he disconnected the battery cables so the battery would not die. Since it was 8:30 at night, the service dept was closed. He towed my car to the nearest Saturn dealership and left it overnite. The following morning (Sat) I called the service dept to make sure they understood what had happened with my car. I told the service consultant that my key was locked inside my ignition. I told him it seemed like a defect and that he should check to see if there was a recall on a defective ignition lock. He said he would check it out and call me back.. He said it would cost $97 just to look at it. 7 hours later he calls me back and said they could not get the key out and that they needed to replace the ignition lock housing and cylinder and key. This cost me a whopping $565.35.

The car came with an extended warranty, but it has expired. Could not afford to purchase another warranty and keep up with my car payments and insurance..the service manager told me the new part is only guranteed for one year or 12,000 miles. I put about 2,000 miles a month on my car going to and from work. Saturn needs to recall this defective part and stop burying their heads in the sand. I guess they are waiting on a fatality to occur before they will act. I am very angry that I had to spend my Christmas money on car repairs because of Saturn's negligence.

I had really enjoyed my Ion up to this point (great mileage) Now it makes me wonder if this is a safe car to drive on the highways in Houston, TX. I asked the service manager how I could prevent something like this from happening again, he made the following suggestions: Make sure there is no dust on your key (how can you tell) Check for a worn key (what would wear out the key to your ignition?) Don't have a lot of keys on your key ring. Sounds like a defective ignition lock to me.

I have a 2005 Saturn Ion and lately i have had major electrical problems with this car and not to mention my key gets stuck in the ignition sometimes which is a pain to try and remove. My radio, turn signal and lights on the dash board comes on and off. The dealership wants to charge $800 for engine wiring repair. The care is no longer under warranty and i bought it brand new. The car has 70,000 miles and its already starting to fall apart. Bad Cars!

Money out of my pocket that i don't have but i need transportation and i am not able to trade it in because it isn't worth much and my credit is not that great

I own a 2002 Saturn L100. Last week I went to start it and it just made a horrible noise. After hauling down to the nearest mechanical shop (The saturn dealership is about 10 miles away) it was diagnosed with a timing chain failure. The valves were bent so I am getting ready to have a new engine put in.

I got lucky and the mechanic found and engine for 900 bucks and he is charging me 500 for labor. So this will be about $1500 after this is all said and done...this is a horrible malfunction in these vehicles..something needs to be done.

Last Feburary (2007) my used 2005 ION 3 unexpectedly accelerated form less than 20 mph to 60. I did everything from kicking the accelerator pedal to turning the cruise control on/off. At first, the Saturn dealer said that that condition could not occur. I left the car at the dealership and sure enough, one of their technitions saw the same thing. They reset the parameters on the throttle body at MY expense and returned the car to me. A week or so later, the same thing happened again. This time they cleaned the throttle body at their expense. Now almost one year later, I am having the same problem. When this occurs, I have to drag the brake so hard that the front end chatters violantly. I'm still paying on the car and can't afford to just pay it off and junk it.

I WOULD NOT SELL OR GIVE THIS CAR TO ANYONE! I hope Saturn can fix it this time before somthing goes so wrong that someone gets injured or worse. we will see what happens when I return the car w/ the same problem. If I were Saturn, I would do whatever it takes to get this off the road! I'm not looking for a free car, a chunk of money for a BMW or anything outrageous. I just thought that in the name of safety, Saturn would at least offer a token discount on any new or used car on their lot, but they seem content to send this car back out on the same roads their friends family and loved ones drive on...AMAZING!

With cold weather here, I don't even want to think about what the consequences of a car unexpectidly accelerating would be when approaching a stopped school bus or busy intersection. Just to be clear, this is not a case of the car simply not slowing down, it actually and instantly accelerates. I drive 48 miles (round trip) to work and back. If the worst did happen, how could I forgive myself knowing this problem exists? Nonetheless, I have to get to work. Otherwise, the car is not driven!

With the amazing quantity of consumers expressing the same mechanical issuses involving their Saturn vehicle not starting due to ingition problems, and Saturn not taking a responsible approach to helping to resolve a design/engineering problem, I would like to start a class action legal campaign to have this auto manufacturer deal with a problem that is a direct result of their design flaws.

Far too many consumers of this product have paid $250.00 or more for resolution to this problem that continues to reoccur after their mechanic fixes the problem.

I purchased a 2006 Saturn Ion with less than 50K miles in February. Almost immediately, the car began failing to start about once every two weeks. This was more of a nuisance than anything since we could get it working and it only happened in the morning. In October 2008, the problem became worse. While driving to the dealership to have the car examined, the power steering turned off at random, jerking the wheel and nearly causing a serious collision.

Repair costs to replace both the ignition switch and steering column is over $1200. The dealership is not willing to cover the costs even though this is apparently an extremely common problem with Saturn Ions. I believe the dealership sold me this car in bad faith since they will not repair a known issue with a vehicle they described as in excellent condition, and it suffered major (and dangerous) mechanical failures less than a year after purchase.

I purchased a Saturn Outlook but due to the large height of the on-roof screw in antenna, the car will not fit in my Garage. Ok I thought, this is no big deal, I will just call them and get a smaller antenna. Not the case. I went to the dealer, I called the factory, and tried every online help option I could find but it seems no one knows anything about the type of antenna that is used on this car. This is the most expensive car that Saturn Sells, you would think that someone would know something about it. In addition to the radio, I think this antenna may also be used by On-Star and the GPS, so as you could understand, I would like to make sure I replace it with the proper type. We called On-Star as well and just like Saturn, they knew nothing.

If Saturn could tell me what type of antenna was currently on my car I would be happy to do the research myself to find a smaller replacement, but as of today, I have been unable to get this information. I have had good experiences with their service department in the past, but as they do not consider this a fix, in my case the service has ended. I just wish that someone at Saturn could take the initiative to help me get the information I need so that I could actually be able to close my garage door.

I can not put my car in my garage without bending the antenna and having the antenna hit the top of the garage door. This creates a security risk.

I purchased a new Saturn Ion from Saturn of Turnersville NJ. In June 2007. In October of 2008 I was driving my typical route to work. I stopped at a Wawa food store to get a cup of Coffee and the key would not shut off. I managed to get to work and had to pull a fuse to shut the engine off. I called the Saturn dealership and they said to bring it in.They seemed to be firmilur with this problem. That seem to me to indicate a defective part. After looking at the car the service manager called me and told me I was out of warranty and it would cost me $265.00. This should not have gone bad on a car that was only 1 year and 5 months old.This is poor business and certainly does not merit a repeat customer.

It cost me 265.00 for the repair. I lost a half a day from work. Also had to get a ride to and from the car dealer.

Saturn settled a class action lawsuit pertaining to problems with a certain transmission. I own a 2005 saturn vue, with that named transmission. We are currently on our third one. The transmission was first replaced at 36,000 miles then again at 65,000 miles. Now it's starting to slip again, and they just want me to take it to the dealership to be diagnosed.

I am floored by the way they deal with this, and to top it off they offered me $2000 dollars off my next gm purchase. That's there fix, why would i ever want to buy a gm again. I spoke to the BBB and they said time constraints would not make it pursuable on their end. I was told to hire a lawyer, but that's really not in my budget, is there any other way of dealing with this.

I bought a used 2005 saturn ion in june 2008. standard transmition. 40k miles. I immediately had problems turning the key in the ignition but was generally able to start the car with a little bit of jiggling so i didn't pay much attention. This progressed over the summer to the point where i could not get the key into the ignition at times.

Well, as with all used cars you get to know the little quirks and things that keep your car running. In the case of the saturn ion, I found it was a lot like the game of operation but in reverse. When you park your car and remove the key, you have to do it very gently so as not to move any of the inner workings of the ignition. Then when starting, everything is already lined up and you can carefully insert the key trying not to touch the sides until it is in place. Well this worked for a while but now there is some "anti-theft" feature that engages at inoportune times and stops the car from turning on. This happens even if you manage to get the key into the ignition and turn it. Of course i first thought dead battery, but luckily i tried it again a few hours later and it started. I kinda wish it was just the 90 dollar battery...in the trunk by the way. P.S. i was driving around the other day with no key at all because the car did not turn off after i took it out. I might have to learn how to hotwire this thing. What a joke haha.

On September 22 2008 I purchased a 2006 vehicle. I paid in cash for the vehicle. the car came with a warranty. by October 3rd the check engine light came on so I returned the car to Saturn to see if they knew what was wrong with car. they looked at the car and said they did not have the equipment to check the car out. they told me to take it to sycamore to see if they could find out the problem. sycamore called Saturn to see who was going to pay for the car.

Saturn said they were not so we took the car back to Saturn and wanted to know why they locked themselves in the office and would not speak to my husband. then they said they would tow the car off. I just wanted the car fixed or my money back. they refused us. now I have no way to work or to get the car fixed. I paid 10000.00 cash for the car. It should run but now it sits

This is in regards to my 2006 Ion with the ignition switch problem. Happy to say Saturn replaced it the very next day and I was on my way.

Actually turned out to be a minor inconvience. My boss gave me a ride to work and a ride home.

Tonight I had the same experience a lot of these people had. The key is still in the ignition. Can't retreive it. Had to remove the cables from the battery to stop the car from running. Saturn Ion2 2006. Kinda sours me on Saturn. There needs to be a recall on this. How do we as consumers, how can we iniate a recall?

Had to find a way to work the next dat.

new car purchased 3/21/08 and prior to my ownership I have found out that thier have been 2 sunroof leaks which were bad enough for the headliner to be replace, rotors warped, airbag sensors went bad, intermit steering fixed on 2 occassions, 2 new window motors at my request have been replaced, front bumper dents prior to my ownership,

I was driving approximately 45 to 50 miles an hour on a major highway in my city when I heard a grinding noise and my engine stalled and would not restart. I was able to coast off the highway into a parking lot with no power steering. I had my vehicle towed to a local mechanic and was told the timing chain broke and has ruined my engine.

Now I have a car that I am still making payments on every month that I can not drive as I do not have the money to replace this. My car had approximately 92000 give or take miles on it and was not due to have this service done until 100000 miles. This should have some kind of recall I am not happy with the way this happened as far as if the timing chain breaks you have to replace the whole engine. If I would have known that this car would have not been bought by this person.

A car in my driveway that I can not drive but still make monthly payments on because I can not afford to put a engine in it. The damage is in my pocket because I can't even enjoy a vehicle that I'm paying for.

In august, 2008 I purchased a used 2007 saturn aura xe with 33,466 miles on it, the salesman & the closer were fast talkers & did not explain or itemize the true cost of the vehicle, after I signed all the documents & took possesion of the vehicle I had a friend look over the contract & found mistakes in the pricing, also the carfax the was given to me was not an acurate on indicating the cars true milage & that it was a rental car sold at auction. I feel that I was frauded in this deal & would like to know if I have any legal recourse against them.

Saturn, youve lost at least one customer and probably many more who hear how you treat loyal customers (at least from me). How unfortunate, when you think youve found a decent and honest car company, youre brought back to the reality of another company that practices deceit in order to make their company stay in business for the short term while not concerning themselves with improper treatment of their current customers or the long term. My problem started when the car was under the manufacturer warranty. The air conditioner stopped blowing cold air. The car was brought to the dealer. It was discovered the Freon was discharged, no leak was found. Saturn recharged the system. I wasnt too concerned because the problem was brought to their attention while the car was under warranty, even though they did not fix it. One year later, when I went to use the A/C for the first time that season, the same problem occurred. I brought it back to the dealer, they recharged the system under warranty and no leak was found. This was becoming an inconvenience including the times there was a power outage at the dealership and the time they stranded my wife at work when they said they would pick her up and bring her back to the dealer to get the car. I guess that kind of stuff happens. Another year passes and the same problem occurs at the beginning of summer. Now the car is out of warranty. They discover the Freon has leaked out again but this time they find the leak. It would cost $1000 to fix it! Im still not that concerned because I have all the receipts from the past that clearly show it was a manufacturers defect while under warranty. I contacted the manufacturer in the past while the car was under warranty to make sure this was documented and I called them again this time to protest this charge. They checked into my claim, again, and offered to absorb all but a deductible of $200. Their deceit began to sink in. I argued the fact that their warranty states The warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the warranty period.? It was obvious the defect occurred during the warranty period but they would not stand behind their own warranty. I tried to explain the problem by simplifying it, comparing it to a flat tire. If you bring your flat tire into a service center and they simply refill it, but not find (or look) for the leak, no one can honestly consider the tire repaired. After three times they finally find the source of the leak. Either the repairman doesnt know what hes doing or their obviously dishonest. At this point Im still thinking someone with authority will become involved and rectify this situation as a reputable company should and treat the customer properly. I noticed in the warranty booklet that you can file a complaint with the Better Business Bureau, which I did. It seemed like the solution. I was sent a response after the filing process which stated I regret we will not be able to help you?. I guess I shouldnt be surprised. Its consistent. The end result is I had to swallow my pride, disregard all the service invoices I have and pay the $200 Saturn demanded. Although Saturn recouped their $200 with dishonesty and deception, they lost a good customer who talks to a lot of people. The first chance I get, Ill sell the car and have nothing to do with Saturn, or GM for that fact, again. Anyone want to but a used Saturn?

I have a Saturn 2002 SL1. This is my second Saturn. The first was an SC2 that had over 150k miles on it. The transmission lurched but otherwise didn't have many problems with it. However the SL1 has 128k miles on it and for the past year it has been nothing but problem after problem. I've always had all my routine maintenance and oil changes done by the Saturn dealership but for the past year it seems that everytime I take it in, there is suddenly another repair needed right afterwards. - Took it in for the 120k maintenance, 2 days later all the coolant leaked out during the middle of a trip 200 miles away from home. Over $100 to fix the leak. (how did they miss that?) - Had a squeal that sounded like a wheel bearing. Took it in and they said it was a transaxle seal and they 'fixed' it for over $500. Picked it up and the next day...and I heard the SAME SQUEAL! Took it back to the dealership. They claimed it was a 'new' squeal not the same one!! I told them to 'refix' the seal they supposedly fixed, and also asked them to check the ac because it was blowing air but it wasn't very cold. Picked it up and they said they checked the ac and it was 'fine' and they 'fixed' the seal (again) BUT I found there was now a strange loud whining noise coming from the car like jet engines reving up and down. Took it back again for a 3rd time. This time they claimed the ac compressor was shot and it will be another $900 to 'fix'. They denied having anything to do with this even though the car was not making this whining noise previously and only started when I picked it up from their shop after the last 'repair'.

I have a 2002 Saturn Vue that has a 'Service Engine Soon' light on. I took it to a Saturn dealer who told me I had a sticking thermostat. He said it would be $400 to replace the thermostat. I later asked about changing spark plugs and was told it would also be around $400. This was rediculous.

Because of that 'Service Engine Soon' light, I had to replace the thermostat in order to pass smog tests. I purchased the thermostat, spark plugs and all necessary gaskets and did the job myself, which took all day. After I was done I erased the code and passed smog tests and was able to get a current registration. Two days later, the 'Service Engine Soon' light came back on with the same code as before plus 5 more codes. I was demeanered about driving my vehicle with all those codes showing. The vehicle did and still does run the same, Fine.

I purchased my car from Saturn of Glen Burnie, Maryland on Aug 8, 2005. It is a 2006 Saturn ION. In the Fall of 2006 I started experiencing Electron Throttle problems. When the Throttle acted up, an alarm would sound and the engine light as well as the Electron Throttle icon would light up on my dash. The car's safety feature would cause the car to shut down to half speed which meant if I was doing 70 MPH, the car would slow down to 35 MPH suddenly which is dangerous on the interstate. I was almost rear-ended several times. The first time it happened I had the car towed to Saturn of Glen Burnie, each time after I would just drive the car straight to the dealership. After several attempts to fix the car, I had it fixed on a business trip to Florida at Saturn of Orlando/North in Maitland. This once again fixed the problem temporarily. After moving to Florida in October, I once again started having problems with the throttle, It was intermittant so if the bells and whistles and lights on my dash went off but I let the car rest over night it would reset it's self and then I'd have to wait for the alarms to go off once more before limping the car in to the dealership in Orlando/South because they wouldn't look at the car unless the engine light and Electron throttle light were lit up. The last time I had the car fixed was in March I believe. At that time the car started stalling going around corners, in heavy traffic and going through intersections. The bells and whistles no longer sound when the engine light goes off which tells me they disconnected the alarms and the throttle light does not light up, but the car was not stalling before the last time I had it fixed. I've made attemps to drop the car off early in the morning and I get the same song and dance that I will have to make an appointment. This does not work since it's an intermittant problem. Also I have had to cancel a few appointments to try and get the car looked at but when I tried to call within the past few weeks to reschedule, the service manager Donnie Pelkey does not return my calls. I left him an urgent message today advising that my boyfriend was almost broadsided at a busy intersection and that I would like him to write Saturn a letter advising the car is a dud if he couldn't fix the car. I also advised that if he couldn't or wouldn't fix the car, I would have to contact an attorney. He called me back finally to tell me it was a nast message on his voice mail and that we are finished. He stated he will not fix my car or help me contact Saturn. I called Saturn customer service and spoke with a Terri Whittington who advised there is a note stating I can not have my car looked at by Saturn Orlando/South or Saturn of Kissimmee. This makes it very inconvenient for me to get my car fixed. At this point I am going to have to take a day off. I can't afford to have the car fixed, because it's not in warranty any longer except for the parts and wiring they have replaced about 8 times. When I asked about having my car either replaced or the loan paid off I get a song and dance about having too many miles on the car. If the car had been fixed or replaced almost 2 years ago it wouldn't have had 80,000 miles on it. Saturn stalled so they would have the excuse of high mileage not to fix the car. I would like an attorney but can not afford one at this time due to econimic issues and no longer getting child support which has had a great impact on my finances. I am paying for a car I shouldn't have to pay for.

The car is dangerous and unsafe to drive. It is still stalling in traffic, it is stalling through intersections and doesn't go in reverse correctly. My nerves are extremely bad due to the condition of the vehicle. I just want the car replaced or paid for so I can trade it in myself. I don't think this is asking too much. If I am killed because of Saturn's negligence Saturn will have a major law suit on their hands and Donnie Pelkey can have a huge guilt trip assuming he has a conscience. I can not afford another vehicle at present and have to have a way to work. I drive 45 miles one way to work from Deltona to Kissimmee, Florida.

We bought a 2002 Saturn Vue from Rogos Auto in June 2006. They sold it as a V6 and recently with so many repair issues Saturn told us it's a 4 cylander not a V6. In June 2008 I went away to training for 7 weeks for work with the Commonwealth of PA and called Saturn of Wexford to check my Vue for a harsh front end winding noise. I took it in and was told it's the transmission and would have to bring it back and the estimate they gave me was over $4000. I was charged $83 and was told that is all they could do for me that night. I recently found out that the warranty on the transmission is very recently expired, not mentioned in Wexford. Apparently all they did that night was detail my car for $83 which I did not request. I didn't know if it was safe to drive and I was 200 miles away from home and I was upset. After getting home from training we decided to call Sutliff Saturn in State College Pa (it's closer at only 85 miles away). The service guy got an estimate together for us based on my visit to Wexford and after a few days told us the estimate is $5000 for toque, transmission, (parts of $3900) and the rest labor. I asked if there is any way to make payments on that cost and they said no. Last week I emailed Saturn Corp and explained that we have already had to replace the engine this year and now have a $5000 expense and we have had the car 2 years and owe $10000. They called promptly and wanted to know exactly what we are asking for and I explained that we just want to be able to make payments for the repair. I was later contacted and said that our case was being escalated and would be contacted again. At the next contact they said they were still gathering information from the service department. At the most recent contact they gave us the option of a $1000 Saturn loyalty certificate or to take the car back in and have a tear down completed at our expense of approx $500 and then when they have the results of that they will let us know if they can help with cost assistance. I explained that I need to know more than that before we tear it down because if it's torn down and they decide not to assist then we won't have a vehicle because we don't have the $5000 to do the repair on our own right now. My husband and I feel that is very risky because we need the vehicle for me to get to work and to transport our 3 children. We don't live near a Saturn dealer. The nearest one is 85 miles away and it's hard for us to get it there and leave it anyway. We have a bankruptcy in our history almost 7 years ago. The car has a huge negative equity and it is impossible to trade it in.

went to get a replacement windshield for my 2007 saturn ion redline, and they couldnt find one that fit, they ordered one from saturn in calgary, ab on my vin# and it alson did not fit. They got a second windshield from saturn south, edmonton ab, and it also dosnt fit. saturn does not know why or what the problem is, they are providing the correct model and vin# and have no idea what to do. they say my car must be modified but it hasnt had any changes since the day i bought the car brand new on march13/07.

I just wanted to report that I have a 2001 Saturn L200 and it has 73,000 miles on it and the timing chain went out.

The damages are anywhere from 2400 to 3000 dollars depending on if they have to repair the valves, they called it a loose timing chain.

I bought my 2005 Saturn ION brand new. It has less than 25000 miles on it. So far it has been in the shop 3 times for an electrical problem which caused the car to buck and stall and one time for a faulty gas valve. As I was driving home this morning from church there was a loud clunk from the rear of the car. The car began to drag, would not pick up speed and then seemed to be okay. Then it began to buck and drag again and by the time I got home which took all of 2 minutes there was something majorly wrong with my car.

I do have and extended warranty, at least I think it is still in effect but there is no excuse for a car to have so many problems and manjor repairs when it is only 3 years old with less than 25000 miles on it. In all fairness to Saturn of Watertown, they have always been honest with me, treated me fairly and always went out of their way to make things right. since the problem just happened this morning, I will have to get my car to the shop tomorrow.

It is just very frustrating to have to deal with this. I bought a 'new' car so that I would not have any problems like this for a long time. I thought it would be more dependable!

I will have to go into work late tomorrow because I must take my car to Saturn and so I will lose time from work, time that I will not get paid for. And while Saturn will provide a rental car for me I will have to tie up money in my account for the deposit on the car and I simply cannot afford to do that.

Ever since I purchased my 2004 Saturn ION 2.2L I have had nothing but issues. The main issues is the manufacturers defective ignition switch that malfunctions every year under 30degree weather. Saturn informed me of the problem and yet they refuse to do anything about it.

Also, if the battery should die on the car then the key gets locked in the ignition switch. The problem there is that the battery is located in the BACK OF THE CAR which will not open without power or without the key. The AC aluminum piping coming from the AC is fragile and has broken but just merely driving the car. The door speakers have blown out time and time, the from auto windows fall of the tracks more than needed.

I have had to have countless car jumps before they informed me about he ignition. I am presently having a locksmith and AAA come jump the car for me.

On 06 Aug 2008 I tried to shut my Saturn ION 3 off and the key was stuck in the 'ON' positon in the ignition. The car would not shut off. I called on-star an they tried calling all the Saturn dealerships in the area but all were closed. They connected me to roadside assistance and I Pulled fuse #16 to stop the engine. However, the lights, etc stayed on and the battery died by morning. The next morning I took drove it to Saturn and was told it was the ignition housing and inner-workings. The car is only 2 years old this month but does have 48,000 miles on it. I bought it new at that same dealer.

Since the car is out of warranty I have to eat all the cost of a new ignition and havin the car re-keyed ($485). I was not even offered a rental car or anything even though the car would be in the shop for 3 days. I called Saturn corporate and was lectured on how I should have bought the extended warranty, and they were sorry but I'm out of luck. I will never buy another Saturn again, they have really gone downhill from what they used to be.

Vehicle was brought to dealership for repairs to electical system,when picking up the car I noticed that the windsheild was cracked,spoke service manager he said that I wasn't their fault.I called back the next day to talk to his supervisor,who was rude about the situtation,he refused to provide any assistance to me for the loss.

I purchased a used 1994 Saturn SW-1 from a private owner. I loved the car initially. After a couple of days, I noticed there was coolant leaking out and the car was overheating. I took it to a repair shop and after keeping it for over a week they told me they didn't know what was causing it but they replaced some valve or something, and I didn't have that problem anymore. A few weeks later I started losing oil. I had the oil changed, and a week later I was going out of town so I had the fluids checked. Turns out quite a bit of oil had been lost. On their inspection they said I needed to replace some seal relating to the oil and a seal relating to the transmission.

About one month later as my husband was driving on the highway at about 50 mph, suddenly there was a loud noise and black smoke started coming out from under the hood and the car was on fire! We left the car on the highway. The next day the towtruck driver said there was a large hole in the engine where something came through it. In addition, whoever came upon the car took my back license plate and cut off my catalytic converter. The repair shop says it's going to cost me over $2500 to fix. No way, Jose. I really liked the Saturn but after reading these complaints, and noticing the similarities between what happened with my vehicle and other Saturns, I'm just thankful that my husband is alive.

I enjoyed the 1998 Sturn L2 sedan I had originally. It had better highway gas mileage than most of the best new cars. (35 hwy) In 2002, I traded that sedan in for a brand new Vue. I have had more problems with this Vue than I have ever had with any other car, even though I regulary get the recommended service, every 3000 miles. Starting in the summer of 2003, the air conditioner was leaking on the front seat passenger's feet. I was told it was condensation. Shortly after that the air conditioner ceased cooling. I paid hundreds of dollars to replace the parts. Shortly after that, I received the first of two recall notices on the 2002 Vue: regarding rear suspension and wear during turns. I had the recall work completed. Shortly after that, the hatch door wouldn't shut. It had become locked in while open and would not unlock so that it could latch with the door shut. I had this repaired. Shortly after that, the car began to lose considerable power whenever the air conditioner was in use. Shortly after that, the battery was empty and I had to have it replaced. At this time, the car is not even five years old. The power window motor on the driver's door sometimes sticks. The replacement of this will cost several hundred dollars. Most recently, I have a problem exactly like Dorian of Austin TX (01/22/07). Upon locking the car with the remote on Friday night, the horn blared and did not stop. I unhooked the battery and waited for AAA, who said that the horn was stuck and got the horn to stop by wiggling the horn button on the steering wheel. An hour later, the horn startied blaring again and the car had been sitting outside untouched. Again I unhooked the battery. (Saturn in Bakersfield is not open on weekends). The car sat all weekend with the battery unhooked. Monday morning, the next AAA person unhooked the horn and I drove to Saturn. Mondays are busy days at Saturn so I made an appointment for Tuesday morning. Tuesday morning, I brough the Vue to Saturn to be repaired. Diagnosis? The horn activator button is built into the airbag module. The only way to repair the horn activator button is to replace the airbag module, for $866.49. I was surprised and cynically not surprised at the same time when I found the exact same problem mentioned by Dorian of Austin TX (01/22/07). Even the repair costs are freakishly close. If I don't have this problem fixed, I will not have use of the horn, therefore, the service light on the dashboard will stay lit, therefore, next time I hav ethe car smog checked, it will not pass unless the horn is reactivated. (after the $866.49 repair). I have lost faith in Saturn Company. I will not buy another Saturn vehicle and I will be certain to share my disappointing experiences with any other new car customer who may be considering a Saturn. On a final note, I remember Saturn commercials from the 1990's which claimed that tthe computers at all Saturn Dealerships were networked so I could have work done at two or more different dealerships and they would know everything they need to know about my Saturn car. Well, Bakersfield doesn't seem to be on that network.

In January of 2008 my husband and I went to start our Saturn 2003 L200 which had been parked in a parking lot overnight and found that it would not start. After having to have it towed to an auto repair place nearby, we were told that the timing chain had slipped off and did some damage to the engine and that it would cost possibly $2,000 to repair. We did not have the money to fix this at this time and had to borrow from our sons.

We called the Saturn dealership in Rochester, MN and were told the second time that this is a very rare occurrence (1 in a million) that this would occur. Not 2 months earlier my son with nearly the identical car had the same thing happen (timing chain broke and did major damage to the engine) $3500.

Now less than 6 months later the same thing happened again to his car-- this time $2500. Still Saturn tells him there is no indication of these cars being recalled and he will have to pay the bill himself. He is a newly married person with a small child who needs his car for work. When is someone, anyone, going to go after Saturn for these defective cars costing thousands to those of us unfortunate to have purchased one?

I was moving home from LA to Utah and driving my 2001 saturn SL2 on the freeway in the middle of nowhere when all the power shut off and the car started to slow down. I was able to pull my car over tot he side of the road safely and luckily there was a gas station a few miles down. I got it towed 200 miles ($600) to the nearest saturn dealer and they said that the timing chain had broke and that it bent the valves. The cost they estimated was $2900 because they had to replace the motor.

Is this under the recall? My car only has 108,000 miles and timing belts should last well over 200,000 miles. My car is a manual. They said that my vin number is not one of the ones in the recall. I am upset because even though my vin isnt one, my car did the EXACT same thing all the other cars that were recalled did. So that means my car was obviously faulty. PLEASE HELP!

I was moving home from LA and driving my 2001 saturn SL2 on the freeway in the middle of nowhere when all the power shut off and the car started to slow down. I was able to pull my car over tot he side of the road safely and luckily there was a gas station a few miles down. I got it towed 200 miles ($600) to he nearest saturn dealer and they said that the timing chain had broke and that it bent the valves. The cost they estimated was $2900 because they had to replace the motor. Is this under the recall? My car only has 108,000 miles and timing belts should last well over 200,000 miles. My car is a manual. I was alone in the middle of no where at 10pm. I could have been kidnapped or robbed.

In August 2007 we bought a used 2001 Saturn SC2 for our daughter to take to college. I found in the glove box a receipt for the replacement of the transmission by the prior owner through a Chevrolet dealer in Ohio, where they live. The car belonged to their daughter who drove it to California to go to college. I concluded from that receipt that the problem was resolved. The car had 103,000 miles when we bought it. Our daughter came home in May 2008 for the summer and I had an opportunity to drive the car in to get it services. I discovered that his was not shifting properly. It would down shift upon accelleration and then suddenly up shift. I also discovered that it Bangs into reverse. I talked to my mechanic and he suggested I contact Saturn to see if they would cover the repair under warranty, since most auto manufacturers warranty the drive train for an extended period and this one had been replaced within the past two years. However, when I called the Saturn dealer they played dumb. They also could not check any history for the car via the VIN within their own system. After I took the car back to my mechanic and he began to do some research I learned from him that the problem was likely the valve body, but he was concerned that there may be other related issues resulting in a domino effect. I went online and began to search for transmissions and found this site. After reading it and gaining considerable knowledge, that I wish I had known before we bought the car, I learned that this is an inherent Saturn transmission problem that has been concealed and ignored by GM/Saturn. Just from reading the similar complaints in this site I believe that a class action law suit would appear to be in order. I would certainly join it if I was eligible.

Bought my 2002 Saturn SL1 straight from the dealer. It has always run great but about two years my problems started with the ignition key. Like others on this site, I thought my key was wearing down. I would have to jiggle the entire steering column in order to turn the key. I did that for about two years - all the while making new keys every two to three months but always jiggling the column. Today, July 23, 2008, I went to start my car and nothing. The jiggling will turn the key but nothing would happen. I walked home about 2 miles with groceries. On a hunch I went back with a spare key and the car started. I'm getting fed up with this key situation. I wish GM would recall and fix this problem.

I bought a brand new 2003 Saturn L-200, with a 4 cylinder engine, with the expectation of approximating the 32 MPG prominently displayed on the window. Instead, from the first week I had the car, and started the complaint process, all I've ever heard from Saturn customer service for getting between 19 to 20 MPG is: the car is in spec. That comment was later added to by it's your right foot. Taking the issue to arbitration was a farce, and I would never go through that scam again. Presenting enough documentation to choke a horse, Saturn reps (who were on a phone long distance) merely had to attribute the cause to my 67 year old foot. The arbitrator (paid by Saturn) was nothing more than a rubber stamp for Saturn. (the process is a waste !!).

I was driving my daughter to college in her 2007 Saturn Vue. It broke down just outside Ludlow Calif. We called Saturn Roadside Assist and were told we would be towed to Loma Linda at their expense and that we should call that dealership to let them know we were coming. We tried many times- no answer. Discovered that the dealership was closed.

Called Saturn back. Asked to be towed to an active dealership. They refused to do so unless I paid for the tow (almost $400 up front) because their screen showed that the Loma Linda dealership was still open. To date I have not been refunded.

Payed nearly $400 on my credit card, delayed our trip and caused a lot of stress for us both.

I have a 2006 Saturn Ion. About a year ago , while driving with a Client at work , the driver side window fell into the door and wouldnt go back up. It was raining! I took it to the Dealership & they promptly fixed it. This should not happen to a new car!

On February 28, 2007, I purchased a used 2003 Saturn VUE from Saturn of Las Cruces. I was also "sold" an extended warantee by them through Preferred Protection Plan of Austin, Texas. I was told this would cover any engine damage and that it would be a good thing to have. The policy cost $1108.15, was a pre-owned vehicle plan and covered the milage on the automobile to 81,070. In early April, my wife was driving this vehicle from Juarez, Mexico to Las Cruces, a distance of approximately 50 miles. In Sunland Park, TX, the car stalled. She called me and I suggested that she wait a few minutes to see if maybe something was in the gas and it would clear if she waited. Approximately 15 minutes later, she indicated that the car started and she headed to Las Cruces, a distance of approximately 20 miles.

The next day (Saturday) we took the vehicle to the Las Cruces Saturn dealership to have the oil changed and I told the service manager (Arturo)about the probem. The car, when purchased, had 45,070 miles and when it was take to Saturn of Las Cruces in early April, 2008, there were approximately 58,000 miles on the vehicle. Arturo indicated that they would check the automobile's computer and inform me of what they found. He subsequently called me and indicated that they had identified a problem and would contact Preferred Protection Plan. That is when the problems began.

On April 9, 2008, Preferred indicated they had authorized the replacement of an injector, but rejected an ignition coil. They indicated that they has also approved an ignition control module. Supposedly this was a decision made by Raoul, one of Preferreds adjusters. I confirmed this by telephone with Marvin of Preferred. He also indicated that the file notes were rather sketchy. I subsequently learned that there were more extensive issues with the car and that the engine needed to be replaced because one of the cylinders had gone bad.

Here is when the real problems began. Following providing documentation of all the maintenance (e.g., oil changes) I had performed on this vehicle (all of these were subsequently verified, accortiding to Arturo, since two of them were done in Juarez, Mexico, where my wife lives and commutes to Las Cruces) Arturo informed me that Preferred had denied the claim! They indicated that their check of the car's computer indicated we had driven the vehicle 336 miles following a "recorded misfire" and that should not have been done! Arturo verified the distance from when we experienced the stall (this is the first time this had happened, and the check engine light did not illuminate, nor was it illuminated when we took the vehicle in for service on Saturday, also verified by Arturo)

I have, as has Arturo, contacted the service manager who is over the Las Cruces, and the El Paso Saturn dealerships (both owned by Mr. Gerhard M., and he also has tried to get Preferred to honor this contract. Preferred insists that this damage was the result of a fouled injector, and, as such, is precluded from the contract. I talked by telephone with Mr. M., and he indicated something would be done. This has not happened. I have been in contact with Saturn's national consumer relations department, and although they have called me several times, they have indicated that their "hands are tied" since this is a used vehicle and a third party reimbursement is involved. I subsequently had a face-to-face meeting with Mr. Brad D. in El Paso, and he basically told me that Mr. M. indicated that they were not going to do anything until they found out who was going to pay for the repairs.

I subsequently wrote a letter (dated July 3, 2008) to Mr. M., but have not heard anything from him. I do understand from Arturo, that there have been visits from the El Paso dealership to the Las Cruces dealership and that complete copies of everything related to service, has again been provided to the people in El Paso. Part of the issue here is the fact that there have been several individuals from Preferred who have come to Las Cruces, have evaluated this claim, and have made different recommendations. They have told Arturo that they would have the repairs authorized, but when returning to Austin, this all changes.

I also have learned that in addition to Raoul, an individual by the name of Preston Like has been involved (he also told Arturo one thing, but when he returned to Austin, this all changed). I have spoken with Mr. Jim A. who is a supervisor at Preferred, and he also told me that they were denying this claim. My contact with Preferred has been less than optimal and on more than one occasion,I was told that the file was rather sketchy. I also understand that another individual from Preferred, Mr. Dan D. (the first time I was aware of Mr. D. was during my July 2, 2008 meeting with Mr. D. in El Paso. I feel that Preferred Auto Protection is giving everyone the "run around" in this matter. I have not had use of this particular vehicle since the first weekend in April! My feeling is that the size of this claim is what is "driving" this issue and Preferred has not shown anyone the "Proof" of anything in the automobile computer.

My car has been in the repair facility at Saturn of Las Cruces, since the first weekend in April, 2008. I am writing this complaint on July 17, 2008. I have made four payments to the lending agency for this car, and still don't have use of the automobile. This has created major problems for me and my wife since she has to commute from Juarez to Las Cruces, has to have an automobile for her job in Juarez, and I have to travel to Juarez from Las Cruces so she can continue her employment. This has created major issues related to our various schedules as well as additional burden of gasoline that has to be purchased for all this extra travel, not to say the amount of time that has to be spent crossing from Mexico to the US, as much as twice a day, with up to two hours of wait time to cross, so we can meet our respective schedules and obligations.

Bought a 2008 Saturn Outlook in March 08. Before even leaving the dealership I noticed there was a dent in the hood that they were trying to get past me. They told me to take the car and bring back in the a.m. as it was a Sunday. While driving home I realized the driver seat was broken, it jerked when adjusting back and forth and the lumber was not working at all. Deerfield Beach Saturn kept my new car to originally repair the seat and dent, but eventually had to replace the seat and repair hood. I was without my new car for 10 days. After getting the car back, I went to put my sales tools into the back of the Saturn and the third row seats wouldn't go flat. I lifted the carpet where the hinges are for the seats to go up and down, thinking there was something stuck ...... all of the hinges that connect the seat to the floor of the car were completly rusted! They took the car back the next day. I repurchased a new 20008 Outlook. I noticed tiny orange spots all over the car, but thought I could compound them out; I did not mention this as I had so many other problems with the first car, I did not want to seem like a whinning customer. At 2300 the engine light went on, but did not stay on for longer then a few hours. I thought it was a fluke. It went on again at 3300 miles, I brought it into the dealer the week of June 16, They asked me to bring the car in the next Monday, {June 23} as they thought it was a sensor problem. They would rent me a car, and needed to pull the engine out in order to get to the sensor. I was not happy to say the least. Brought the car back in on Monday as requested, and they told me the person who would repair the car was not available until after July 7th. I informed the service advisor that I was going on a business trip across the state for the next week. Should I put the trip off, and not put another 1200 mile on the engine? Would the driving effect the engine in any negative way etc. He said no problem. I brought the car in on July 7th. After having the car for three days they called to tell me the problem was repaired, engine light off, seat was repaired, and they clayed the car to get the fallout, orange dots off the car . When I went to pick up the car they had not clayed the car, the orange dots were still there. They asked to keep the car another night and give to me on Friday July, 11. I went to pick up the car at 4:00, the engine light was back on! and the service guy was mortified!They asked to keep the car another night to ck it on Saturday. Called me on Saturday to tell me they needed to call Michigan Monday, could they keep the car longer. On Monday July 14 it was determined that the engine needed to be pulled and all the heads needed to be replaced on my new car.There is a service notice that Saturn know about but has not passed onto it's dealers. They will need my car possibly another 2 weeks. Between the two cars, I will have been without a car for over 1 month by the time they are done! I am very frustrated to say the least. I have spoken to the dealership, and Saturn Mi. I am frustrated. I drive for a living and believe I will never have a reliable car. They can fix this car all they want but my confidence after owning 2 Saturns in a 120 day period is shot. It petrifys me to drive a car that I believe will never be reliable.

My wife and I purchased a 2008 Outlook in July with just a little over 30k on it. After driving it for 4-5 days my wife noticed it had over 500 miles on it and believe me we haven't driven it that much!! On her way to work that Saturday my wife set the trip meter to see what came up. Almost 70 miles were added to the odometer for a 21 mile trip!! She called the Saturn Dealership to let them know what she discovered and the service manager told her there were 2 modules that kept track of the miles, one in the transmission and one that shows the dash odometer. He informed her for BOTH modules to be out would be almost impossible and they should be able to find out the true miles and correct my mileage readout on my dash. He could not get us in until that Monday. We drove the Suv up to Eugene for it's appt. racking up more miles and left it with them. They found (this is from their own service invoice) cust states the odometer is adding 3 miles for every 1 mile driven. Test drove and verified concern, no codes present, found the TCM and PCM calibrations off, recalibrated the TCM and redrove, all ok at this time. This service manager told me they could not fix my odometer because it's against the law to roll them back and he could not tell me what my actual miles are!!! Now someone please tell me if this sounds like a setup to you. The bumper to bumper warranty runs out at 36k, this vehicle probably only has about 10k on it, so if something goes wrong just after it reaches 36k but only has 12k on it, who is getting out of warranty repairs???? If it is illegal to roll back mileage, then Saturn Inc should get nailed for the calibration problem... that's just as bad or worse than rolling mileage back. CUSTOMERS WATCH YOUR ODOMETERS!!!!! Now I have a vehicle with higher miles than it really has and the only ones making out on this is Saturn Inc. Oh, I did contact Hertz rentals because they were the previous owners. I let them know that they gave up this Outlook thinking it had 30k on it (for a very low price) without getting the rental fee's they expected. I told them that I saw another 2008 Outlook sitting in the service area with a Hertz rental sticker still in it and I informed them it might have the same calibration problem as the one we bought. The Hertz lady was angry and told me she was going to contact the Portland main office and she took my number.

I was pulling out of a parking stall in my 2004 Saturn Vue at my local hardware store, after going in reverse, I had put my car in drive, with my foot on the brake, when all of a sudden, the revs of my car increased significantly and my rear tires started spinning. My brakes did not hold and my car sped forward, jumping the curb and plowing into a cinder block wall with a 10' window. While this has happening, I had put my car in neutral and put on the emergency break to no avail. My airbags deployed. Luckily no one was hurt, however, something has be done about this, as I have read several articles about this happening to other individuals.

I have a 2006 Saturn Ion 3 and I have been having the worst experience with it. About 6 months ago while driving on the highway my drivers side window just collapsed into the door of the car. When I took it in to the dealership, they told me the bolts were not screwed in tight enough at the wharehouse. Now here it is 6 months later and my key got stuff in the ignition with the engine still on. I had to pop the hood of the car and pull out fuses to both the ignition to cut the car off and the battery to turn the lights off. I had to leave my car with the key still left in it, sitting in the parking lot all night long. The next day I took it to the dealership again for repair where they charged me $500 to repair the faulty ignition chamber and the ignition house. Something really needs to be done about this problem.

I was asked by Debbie to come in on Saturday morning, June 28th to see what I qualified for. I came in and met her and she started to run my credit and see who I would get approved by for a car loan. She said that the best she could do was through GMAC and that the lowest she could go on a payment would be $435 - $450. She had someone appraise my 2005 Saturn L300 Sedan and he said $8000 as a trade in. I told Debbie that I was trying to stay below $400 for a payment and she said this was the best she could do. She stated that this is what she does and this is her livelihood. I understand all that and I do know how important it is for a dealership to sale cars and make money. I told her that I would continue to search if she couldn't do any better then that. She came across as not really willing to help out and I totally understand how sales works, because I was a recruiter for 8 years in the military. I later called from another dealership when I was in the parking lot and asked for Debbie, but the receptionist said she was busy and sent me to her voice mail. I continued to leave my voice mail asking her politely to call my cell phone number, because I would like to know what my credit score was since she ran it through. She never returned my phone call and when I called back I was told again that she was busy. I seriously understand the importance of Outstanding Customer Service, but I was not given that by Debbie nor Saturn, the dealership for whom she works for. I feel sorry for the other customers that get treated as such by this finance manager and by Saturn if the other salesman are like this, if so bad for them. I know of another Saturn store manager in Northwest Arkansas and he nor his employees treat their customers this way, many thanks to them for helping me out in the past.

I purchased a new Saturn Sky from this company in 2006, at the same time I purchased a car cover, in august of 2007 I recieved notification from saturn stating that the car cover was under recall due to a problem with it transferring black stains onto the car's paint. I called saturn of amarillo last october about exchanging the cover, and was told that they would have to order one, and that I needed to take in the old cover and the letter, I was not able to do so at that time, I don't live in amarillo, and I thought I would do this next time I got the car serviced. In spring of 2008 my car was recalled due to a defect in the rear axle, I needed to get a broken cup holder fixed and a red transfer spot taken off of the door - I have an extended warranty that covers this. I scheduled the services for friday june 6th. At the time of scheduling I asked if I needed to bring in the recall letters for the car's axle and car cover and was told by Lloyd the Service supervisor that no, they could look this up online. (I wanted all this done at once so that I could decrease the amount traveling to and from amarillo). I took the car in on Thursday afternoon and arranged to pick it up on saturday, the only times I could get a ride home. When I showed up on saturday, the red spot had not been removed from the door and the car cover was still in the trunk - not exchanged. not to mention that it had not been detailed which was part of the paint warrenty I had that it would be detailed yearly when it was serviced. The manager came out, looked at the car and appologized for the lack of service and told me he would take care of it monday. On monday the 9th I recieved a call from Lloyd, apologizing and stating he would take care of it by that afternoon. When I came back to amarillo Monday sfternoon, Lloyd told me he cannot find the recall notice for the cover. I am understandibly annoyed at this time, and tell him to bring me the car. He says I need to bring him the letter, and I told him, I didn't know if I still had it, got my car and left. I sent an email to saturn customer service when I got home. I also found the letter and faxed it over to Lloyd, who told my husband he would order a new one. Saturn Customer service called me and I opened a complaint case with them #71-636891288, Yesterday my husband called saturn of amarillo and was put through to parts to find out about this cover, He was put through to an answering machine, and never recieved a call back, today he has called twice, one time talking to Lloyd, who also put him through to the answering machine for the parts department, at 0900 and 1000 this am. At 3pm I called saturn and talked to Lloyd, he said he would go to the parts department and find out about the cover. He then asked to put me on hold while the parts department picked up the line, He then put me through to the parts department answering machine, when I called back to talk to him, he wouldn't take my call. I then called and left a message with Dean Seether the General Manager, he also has not returned my call. This is an ongoing service problem I have had since I purchased this vehicle in 2006, Their post service care is terrible, I dread having to take the car in for ANY reason, and I feel as though they probably do this deliberatly to me now, because I DO complain about the horrible service I've recieved. The reason I'm complaining to the BBB is I cannot get anyone from Saturn to actually help me. All I want to do is exchange this car cover so that I can use it again. I talked to the customer service dept again today. he indicated that he would try to get saturn of amarillo to co-operate with the exchange, I feel as though I'm banging my head against a wall and just want this finished with.

2006 Saturn Ion ignition. Sadly, I have discovered many other Saturn owners with a similar story about the car's ignition. Basically, the key stuck in the ignition and the car could not be turned off. Needless to say, I am upset about this situation as it will cost me money I don't have, take up time I don't have, add to my stress level and open my eyes to discover that Saturn jeopardized my safety with poor quality parts/workmanship/design.

Would you know how I would find information regarding fatal accidents that involved Saturn Vehicles? I would like to be able to compile this information nationwide. Thanks

My son as well as 5 - 6 other individuals were killed while driving Saturn vehicles. All of the accidents happened in the last 5 years and within less than a 50 mile radius of my home in Baton Rouge.

2006 Saturn Ion has continous intermittent starting problems when it is cold outside. I am in a situation now where my car will not stay started. I have called saturn to complain about this problem and have read many reviews online about car owners having the same problems with the Saturn Ion

Bought a 2003 Saturn ion in november 2007. Had 55,000 km's and I paid 12,000 plus 2000 for warranty. The very next day I was driving the car the something in the wheel started knocking when I turned...took it to the dealer ...no there was nothing wrong...sent me home. Wheel was still knocking...since everything was free and taken care of in the first 30 days I had to get this fixed. Called again, asked for a different mechanic to take a look...he said wheel bushings were bad so he replaced them. Still knocking when I turn has never stopped. My automatic transmission acts like a standard...downshifts very hard...when going forward the car slips into neutral revvs quite high then lurches back into gear. Took it into mechanic...no no problem...then a wheel barring went....2 weeks later it went again this is all within 30 days. I bought the car though kia dealership and after the 30 days were up and the issue with the transmission still isn't fixed but I cant afford to keep paying mechanics to tell me there is nothing wrong. I have had nothing but problems with my saturn since I got it I would love to turn back time and chosen something better instead. They definatly charged me too much for the car...has nothing but problems...dealership employess dont want to help with the problems but they are there in a second for a new purchaser. I am full of regret for buying that saturn Im a 20 yr old full time student and mother of 2 and the constant repair that vehicle needs is just a big waste of my money. There is so many complaints about saturn! Too bad we all couldnt get our money back and tell them to take their cars back!

We purchased our Saturn Relay in November of 2005. Since we've owned the vehicle, it has practically been rebuilt. They have replaced things as major as the engine (at approx 26,000 miles) to defective tires, to the radio, and I just dropped it off again today for them to fix the DVD player, and both sliding doors. I have spent more time in a rental vehicle than I have in the vehicle for which I am making monthly payments. I have written letters, talked to people in the service department even called Saturns Customer Care center all to no avail. Now that the Dealers Warranty has expired and the vehicle is now under the extended warranty, Saturn Service is now willing to replace anything I ask them too because they can now collect a $100.00 deductible. I had been complaining for about the last six months about the door chime not working properly. When the chime does not sound on initial start up, none of the other electronics would work (no On-Star, no radio, no DVD, no lights, etc) I complained numerous times and Service claimed that they could find nothing wrong. Now that they can collect $100 deductible, they've decided that replacing the audio system should fix the problem. Well they did that and now I still have the same issue and the DVD player is not working.

I

me and my wife purchased a 2008 vue from saturn knox. may 3 they told us then it had a v6 in it. the paper work said v6 the only papers at the time we try it out was in the cove dep. also they told us the vue got 25--31 hwy and it dosn't it gets 19--24hwy. on may 21 2008 the service tech told us it had a 4cycler in it we not a v6 that was on the paper work in the cove dep. the only thing we have that says it has a v6. so we talk to the manAger twice to make this right and to give us what we payed for a 2008 vue v6 all he would tell me was we got a good deal and was not going to take it back or give us a vue with a V6 IN IT the last thing he told me was you got a good deal you just did not get the deal you thout .

On Saturday June 14th, 2008 at about 10:40pm I was pulling into a parking space in the Econo Lodge lot. I put the gear in park and pulled up the emergency break. I reached for my key and couldn't move the key forward to take the key out of the ignition. My key was stuck in the ignition and I could not shut my car off. My boyfriend was with me and we both looked at eachother in awe. We never heard of anything like it... 'A CAR BEING STUCK ON!?! We called some people for ideas. Tried everything from checking the gear was securely on park to jiggling the wheel at the same time jiggling the key. NOTHING WORKED! We drove around and tried to park again. SAME THING! So, we drove home and looked at things more closely with a flash light and glanced under the hood as well. One hour goes by. I call Saturn's Roadside Assistance. After finally getting through to a line the operator says, Due to techinical difficulties we are unable to answer the phone at this time. Now what kind of Roadside Assistance is that??? We had to do something. No mechanics were open that late nor the next day so we tried disconnecting the battery. NOTHING! Apparently my autonater works GREAT! So, we searched under the hood and loosened a set of wires. Finally, the engine shuts off. Mind you, it's two hours later. Now, my car is sitting in front of my boyfriends house with my car keys stuck in the ignition. So, I will be going to the Saturn Dealership in my area, if I can get my car back on, and they will listen to what I have to say and will demand cost free repair as well a free rental. If they do not follow my demands they will hear from me in small claims court. Mark my words! I refuse to pay for service to a car that the damages are clearly not my fault. Apparently this had happened frequently with Saturn's as you see here. Numerous complaints about the same thing means there is something wrong with the car. I plan not to loose any money for this. I suggest others do the same as action equals action. SATURN NEEDS TO RECALL!!!

I bought my 2000 LS1 from a small reliable used car dealer in my town. I had it for three years with out any problem. Then I began having different electrical problems. First the trunk button would not work, then the button to roll up and down the window burned up. Also the fan for the a/c burned up causing me to have to replace the relay and the switch about 500.00. I have 145000 miles on it and have been having serious problems with the brake tail light assembly. Thanks to this site I found out that it is a recall. I had previously called Saturn to be told that there were no recalls for my year car. Will not be buying another. This is a shame because most GM cars are pretty great.

since we bought our saturn brand new in 2003 we have had nothing but problems each time bringing the car back for whatever reason there is a arm lenght of service repairs done that you can obtain if needed , i feel like we got the lemon of the line and payiny for it ever since ... now there is a problem in the steering column which we have to repair before we leave on our 2000klm trip assuring us it would be done by the time we leave now they call us saying the part won,t be in till next week some time when our departure was set for june 15th I t seems like once you buy a car from saturn thats it with the head guy !!!! i believe this car should of been sent back an a new one issued or equal value one ... we,ve owned a saturn since day one we are a saturn family but with the trouble were having convince me to buy another !!!

Owning my 2007 Saturn ION for less than 2 years and only having 16,400 miles on the car - the horror story begins. I leave work on a Friday afternoon, stop at an appointment and cannot SHUT-OFF my car!!!!!! I try everything, switching gears, driving around the parking lot and NO LUCK..... So I call the dealership and tell them I am on my way. Honestly, they could not have been nicer.... Looked at my car promptly and told me they are arranging for me to have a rental car because this is a major repair........Remember this now late Friday afternoon - thankfully I did not have any real important weekend plans.....So I leave in the rental car and get a telephone call early on Saturday morning that my car is ready.... I go to pick up my car and was not charged for any of the repairs, because I was still under warranty....... But this whole experience has me freaked out, the what-ifs are constantly going thru my mind - what-if I was leaving for vacation and drove my car to the airport and could not shut it off - what-if it was late and I could not shut it off -(with no dealership opened) The list is endless...Honestly, up until this happened I liked the car and did not have any problems. But I no longer feel comfortable driving this car and every time I get in it I have a small knot in my stomach is it going to shut-off, once I arrive at my destination............I truly feel like shopping for another car and this time it will not be an American make car.... I am soooooo disappointed with Saturn for not recalling this entire MESS - I do have to say the dealership could not have been nicer, but after reading horror story after horror story about this ignition nightmare - something has to be done and QUICKLY.........

I purchased my 2003 saturn ion coupe about 6 months ago with 50000 miles on it..after about a month it seemed the trans. was slipping or skipping gears.. i reported the issue to the dealership i got the car from..they then sent the car to the saturn dealership to be checked out ..when i got the car back they claimed they hooked it up to a computer and there was nothing wrong with the trans...it is now been about 5 months sense then and the car doesnt even go in to gear most of the time.. it reves up really high and creeps at like 20 miles an hour...it slams into drive and reverse..ooo and when the car reves up real high and doesnt go into gear..the power stearing shuts right off witch makes it so dangerous to drive..THE SATURN DEALERSHIP SAYS THERE IS NOTHING WRONG! DONT EVER BUY A SATURN..

My girlfriend purchased a low mileage 2002 Saturn L-series from a Saturn dealership in 2004. Shortly after she bought the car she noticed the car was skipping, and just didn't seem like it was running correctly. She brought the car in to the Saturn dealer, but they assured her that there were no problems, and sent her on her way. She continued to experience the problems, and eventually brought the car back in to the dealer to have them find out whatever was wrong. They found an issue with a manifold gasket (fuel was leaking, and air was getting sucked in), and made the repair; however, since they would not address the problem earlier, her warranty was now up, and it was a $400 out of pocket expense for her. For a short while, she did not have any issues with the car, but only a few months later, she was back into the dealership with the same problem. Again, they made the same repair, as it was apparently not fixed right the first time, and then tried to charge her another $400! She argued with them that she was just in to get the same issue fixed, but she still ended up shelling out another $200 as they refused to acknowledge any fault in the matter. Now, the car has 96,000 miles on it, and is starting to have some serious transmission issues (4T40-E automatic). When shifting into reverse, there is hesitation, and then the transmission bangs into gear. The same thing happens when upshifting into third gear, upshifting into overdrive, and anytime the transmission kicks down to gain acceleration. And every now and then the car will not even shift into third gear. As a mechanic and antique restoration tech, I recognized this as a valve body problem, but because the car has a computer, and other various electric/electronic sensors, I thought it would be best to have the car scanned for diagnostic codes first. She and I took the car to AAMCO, and after scanning and test driving it they told us they would need at least another three hours to diagnose the problem. They gave us the diagnostic codes that came up, but could not even pinpoint whether it was an electric issue or an internal mechanical issue. Both of the techs on duty said that this was overall a good transmission, which is contrary to everything else I've heard when researching this problem. They also stated they thought it was odd that the check engine light was not on during all of these issues. I physically checked the external wiring by looking for anything loose, corroded, etc, and also checked the wires for power, and found nothing wrong with the electric on the outside. I also spoke with a friend who is a Saturn enthusiast (I've yet to figure out why), and said that these transmissions have a lot of problems with the valve bodies. He stated that he has had the same problem in a couple of his Saturns, and has cured the problem by changing the valve body. I also spoke with another mechanic who had knowledge on the matter, and they also agreed there are issues with the valve bodies in these cars/transmissions. I figured I would take one last step before I started making repairs, and that was to visit the Saturn dealership where she purchased the car to begin with. As a side note, my girlfriend is so upset with the Westbrook, Maine Saturn dealership due to the personal experiences she has had with them, she would not even accompany me when I went there. She claimed that they were not only incompetent when they made the repairs, but that they were very condecsending towards her, and she also believed that they strung her along until her warranty ran out before admitting there was anything wrong with the car. So, I went to the Saturn dealership and spoke with who I assumed was the head technician on duty. I explained to him in detail the transmission issues she was having, and showed him the diagnostic codes that came up during the AAMCO scan. I asked him if there were any common problems with these transmissions (already having quite a 'bit of background information on them), and he claimed that he wasn't aware of any, and claimed that they were a great tranmission. I then told him about the multiple consumer reports I had read that said otherwise, and claimed that it was news to him. He said that if we wanted to bring the car in, they'd be willing to dig into it to find the problem. I explained to him that the problem was so bad that it was obviously causing damage to the transmission just to drive it, and that I did not think it was a good idea for her to bring it in under it's own power. I also asked him if I could get a list of recalls for that year and model Saturn, and it was then that he seemed to get irritated by my presence there. Again he said we should bring the car in for them to look at, and so he could get the proper information to give me a recall sheet. He really wasn't much help at all, and seemed more intent on making more money for Saturn, than actually helping out a customer. After dealing with his condescending attitude, and overall being very unimpressed at the lack of help or information he was willing to give (and after reading some of these consumer reports), I am convinced that Saturn builds sub-par automobiles, avoids issues until your warranty is up, and then denies any fault to manufacturing deficiencies. This is a common and very serious issue that should have been addressed by Saturn Corp. as a RECALL, but I am sure that due to the monetary loss they would experience, they would never make good on the promise of building a good car. To any Saturn owner, or anyone considering buying a Saturn, I say to you what my girlfriend and I now say whenever we see a Saturn....GET RID OF IT, IT'S GOING TO DIE!!!

Wow, where do I begin..will the cost to fix my 1999 saturn sl2 with only 65,000 miles is now at $5900. It all started with the car stalling. Our mechanic first thought it was the coils $300, when that was repaired, the car's computer system malfunctioned $1800, then it was the ac compressor and the coolant fan $1500, and now the timing chain and the cracked valve. My mechanic recommended to have the engine replaced ($1900 at a large discount) instead of having to deal with another problem. This doesn't even include the $400 i paid 2 weeks before this crap. Here i thought i was being wise to fix the problem so that we wouldnt have to buy a new car. But every time my mechanic fixed one problem, another breakdown would happen. SATURN SUCKS!!!

My 2001 Saturn SL2 developed the 'buck' this past week while on my way to get the oil changed. I've changed the fluids in a timely fashion and maintained it very well for the past 9 months I've had it. I now see what I'm enduring is symptomatic of the make and model. Difference is, I went to the 'Defects and Recalls' page of the National Highway and Transportation page maintained by the Feds to complain about it. I found four other people who had complained. Although no fatalities have been reported, and this is more of a mechanical failure than a safety issue, I'm hoping Saturn gets its hand slapped to the point that we get the recall we deserve. Lord knows, in this seemingly mortally wounded economy, especially in the auto-manufacturer realm of industry, bad press means a certain loss being posted at the end of the quarter. So lets hope they make nice and get it right. Here's to dreaming big. Go here to post your problem to the Feds: http://www-odi.nhtsa.dot.gov/ivoq/index.cfm#vehicles

I leased a 2005 Saturn Vue because I am a single mom with two teenage daughters. I have been on a disability for just over a year. When I decided to lease the vehcile I thought it was the way to go...I was wrong. The day I picked up my new vehicle 72 hours after getting it I opened up the hatch trunk and the piston that holds up the trunk broke and fell right down. Right after that was repaired my passenger door would stick and could not be opened from the inside of the vehicle or from the outside. After two attempts they finally repaired that for me. From the time I got the car I could always smell gas inside of the car. There was a clunging in the back end of the vehicle when the brake was applied and had that looked at and they could not detect what the problem was. I drove it off the dealership and the first set of lights me and my daughter heard this clunk again. The other morning I was taking my daughter to school and just as I started the car the engine light was on and the vehicle was shaking and would not go past 40km an hour. I called Saturn and they told me my warranty was up on June 1, 2008 or 60,000km, well I was on 64,000km when I called and they told me that the warranty is finsihed. I took the vehicle into Saturn and this was the report I received: 65011 ENGINE MIS FIRING ON CYLINDERS 1 & 2 2.0 HRS. LABOUR PERFORM DIAGNOSTIC CHECK. P0300 CURRENT CODE FOR MIS FIRES. PERFORM INJECTOR FLUSH AS PER P.S.B. P0300 DIA. FLUSH DID NOT REMOVE CODE PERFORM FURTHER DIAGNOSIS. IGNITION MODULE SHORTED INTERNAL. INSTALL NEW MODULE AND CLEAR CODE FROM SYSTEM. TEST DRIVE VEHICLE O.K. After paying 471.96 dollars I drove away from the dealership and half way home my engine light is back on again and staying on. Well I might not know a whole lot about vehicles but when a cyclinder is mis firing I would only assume that is an engine problem. I have all the records of all my regular maintenance that was performed on my vehicle. I have kept up with all the maintenance.

2004 saturn ion ahs had problems since it was 2 years old. vehicle was bought brand new. has been in numerous times as teh back window rolls down on its own and also the radio freezes up. every time dealer cant find problem. this is the current dealer i live by. the other dealer was in west chester pa. anyway last time i had it in they were supposed to look at it and told me they didnt have time and i had to bring it back. i made an appointment and brought it in this evening and now im being told i must pay for this. i called the saturn dealer i bought it at and got no help. called their corportat office and was told to go ahead and pay for the diognostic test and then maybe they would do somthing about fixiing it,. i told her i was not paying for anything as i felt it should be covered from past ptoblems and they were not very helpful. i am ticked as i thought saturn stood by their products and this vehicle has a history.

Re a new car purchase, I was allowed a discount of $2500. I was charged sales tax on the price of the car plus the discount, based on the representation that this was the Az Dept of Revenue rules. Their position was that this was a factory incentive. After many discussions with them, Dept of Revenue, and other dealers, and research of statute and rulings, I have found no support for their position. They are unable to cite any ruling or statute. I do not know whether they are passing on this additional sales tax to the State but I feel many car buyers have been overcharged.

I have a 2002 Saturn SL2 that I purchased from the Austin dealership. I have had to replace the battery 4 times in the time I've had the car. The dealership has been less than helpful in addressing the problem; I have asked them to fix the problem, but before I know it, the battery dies again. The last time I took it in for the same problem, I was told that the problem was a torque axis mount that needed to be replaced. I was charged $257.27 and had to refuse other supposed essential repairs that had nothing to do with the battery dying. They told me they had checked the starter, but the invoice I got did not mention that. When I asked the mechanic if he could include the results from that diagnostic, he at first refused. When I insisted, he angrily wrote a short note at the end after shouting into the shop, Hey, you checked the starter, right? This occured on 4/11/2008. On 5/09/08, my car battery died again; I visited an O'Reilly auto parts store where they actually tested the battery and found that it was running low. I purchased a new battery for $73.35 and replaced the old one thinking this would solve the problem. Today, 5/12/08, after running some errands, the car battery is dead. I am extreemly disappointed in the car and the dealership and would like to hear from your attorneys about can be done. I have to take the car into the dealership tomorrow and am fully expecting the run around. Either the car is a lemon, or the dealership is incompetent.

Purchased a new 2008 Saturn/UE XE FWD on 12/13/07. Had to take car in for service on 01/15/08 because remote would not unlock all doors, horn would not beep after hitting remote twice, interior lights stayed on all night, seatbelt light would not turn off. Saturn could not duplicate customer concern - could not locate a problem. 04/30/07 - Took car back for service because: All interior dome lamps will sometimes stay on while driving or after vehicle is locked up with remotes - very intermittant. Also, rear cargo lights once stayed on after vehicle was locked with remote bugt other interior lights went off. Horn does not honk when car is locked remotely - again, intermittant. All interior lights stayed on for 20+ mile trip from Mesa to Tempe and were pointed out to service department when we pulled in. Saturn Service could not duplicate customer concerns after keeping the car for three and a half days and after having several service personnel drive car 195 miles. Saturn cannot locate the problem and returned vehicle to us. I contacted Saturn Customer Service. They stated they can do nothing because they cannot located the/a problem. I live in Arizona - temps can go as high as 117 degrees in the summer. I am concerned about the reliability of the vehicle that had less than 2000 miles on it when we took it in for service. I have asked Saturn to find and fix the problem or replace the car. They have been courteous but seem to believe it is okay for me to drive the car as is. The car is fully guaranteed. This is my third new Saturn in approximately five years.

Just found out about this site today and will relate problems I had in 2007. But the problem is serious enough to warn others and make them aware. My saturn that I purchase new, would cut off without warning while driving. Happened once in Atlanta, GA traffic and once on a trip back from NC. Also happened around town. Each time I took it in to service, I was told that they couldn't find anything wrong with it. That if it wasn't doing it at the time the computer couldn't tell what was wrong, which was a complete load of BS and double talk as what kind of computer or mechanic (they do not deserve to be called service technicians based on their lack of knowledge)can't tell what's wrong with a car. Also, rhea preston & saturn showed a TOTAL AND COMPLETE LACK OF CONCERN over this serious a problem. Wonder what he/they would have done if their POS saturn cut off in traffic. rhea preston looked like he was going to fall asleep while we were talking. I wrote letters of complaint and concern and NOT ONCE heard anything from anyone at the Saturn Corp. saturn has gone completely downhill as they are NOT the company of the early '90s. BUYER BEWARE. I have told all my friends and family of the personal, documented problems I have had and none of them, including me, would a saturn even if they gave it to us.

I purchased a 2004 Saturn ION practically new (only 1,200 mi.) and have not had issues with it until this last week. I left for work and decided to get gas along the way. After coming back out to my car, it wouldn't start. I had to have two men help me push it to the side. I called Saturn, and they said it was probably the ignition switch triggering the security system, I should try starting it in 15 minutes and it should start. WELL.. it started, and I drove it to Saturn figuring if they have seen a lot of these, there would be some sort of recall. Instead, they hooked it up to their diagnostic machine which comes in at a whopping $99.00 or.. $106.00 with tax. This accomplished nothing as they knew what was wrong with it already. SO, not only did I have to pay the $106 to confirm something I already knew, they wanted to charge me $399.00 to fix it. I told them no thank you, I will follow up with Saturn Customer Service. And after reading all of the complaints on here about the igition switch issues, it makes me sick. Forget about threatening to call the Better Business Beurau, I am calling today.

I have owned the car not quite 2 weeks now. I noticed when exiting the garage frontwards that the brakes do not stop the car. I reported this and was told to rev the car several times and do not use the emergency brake when parking. I took the car in for another service and they made an adjustment at that time. I did not use the car for 3 days and when I got ready to go to work on Monday, I exited the garage and stopped to assure the closure of the garage door when the brakes did not engage again. When I left work yesterday, I was exiting the parking lot when the brakes failed again. This seems to happen when the car has been sitting for a period of time. I took the car to the dealership for the 2nd time and they still have it today. They indicated that they had no clue why the brakes did not work. When we ordered the car we had heard that there was a problem with the brakes. We asked this question at the dealership and were assured that the problem has been since settled when it was being assembled in the factory. Not on my car. I am very disappointed. I enjoy the car but do not feel safe with the brakes failing so frequently, everyday for almost 2 weeks since delivery.

I bought a 2007 Saturn ION 3 that had 5000 miles on it when I purchased it and have had nothing but problems with it. I have had to have it towed to the nearest dealer (which is 100mi away) 4 times I have had to drive it down there 3 times and the cooperation is giving me the run around. I ham not happy because at the present time it will stall when I start the car in the morning and they want me to take my car down there and leave it. The car only has 24,500mi on it and should not be having so many problems!!!

I leased a 2005 saturn vue and 2 months after I started noticeing the seats were showing stains.we could not remember spilling anything on them except water.the more we cleaned them the worse they got.we cant find a detail shop that can clean them,they all say these are the worst cars for stains and cant get all the stains out.


When we first purchased our Saturn Ion, brand new in 2005, we had no problems with the vehicle and loved it. Two years later we began having problems getting the car to start if the outside temp. dropped below 40 degrees. We can almost count on it NOT starting whenever it gets cold outside, but sometimes it will surprise us and start for the longest time even when its cold, and then one day it won't.

It has become such a pain in the neck that I do not consider my car a reliable source of transportation any more. My husband and I both work full time jobs and can't afford to be relying on an unreliable vehicle.


I have been late to work on numerous occasions due to the fact that my vehicle refuses to start. I have had to walk to my in-laws house to borrow their car to get to work, leaving them without transportation. I have had to take my husband's truck to work and left him without a vehicle; his vehicle is a tool required for his job, he is a general contractor and needs his truck to haul materials and tools to and from job sites.

In Nov 2007 the engine of my 1999 Saturn SL1 hydrolocked. I guess I can't really complain about that because I had about 198000 miles on it. I took it to a GM dealer to have it looked at. Because the rest of the car was in good shape they reccomended that I replace the engine. They offered me an engine with 55000 miles on it with a one year 24000 mile warranty. I paid them the $3000 for the labor and the engine. It took them twice as long to complete the job then they quoted me. When my husband picked up the car, a few miles down the road the check engine light came on. He called the dealership, they said that it wasnt a big deal and that they had just forgot to reset the codes from when they replaced the engine. So we ignored the light and comtinued driving it. The car has driven fine with no problems at all. A few days ago my coolant level light came on. Seeing how this is what led to my engine locking up i called and scheduled an appointment to have it looked at. When I took it in i told them that the check engine light had gone off this morning and that it hadnt been reset when they replaced the engine. They took care of the coolant light but called to tell me that i have 7 failure codes that come up when they run the diagnostic on my car. These are things like the O2 sensor being bad, my cadalidac converter functioning improperly, my cruise control being disconnected (but it works because i used it on the way to take my car in), no transmission in first gear (but my car starts in first gear and drives fine), and some ignition control problem. Now I have opted not to have any of these things fixed and have drove my car quite a bit since then and my car drives perfectly normal, no problem starting, shifting, using the cruise, and the service engine light has not come on again, They assure me that it has nothing to do with them replacing the engine. They want me to fix these things but they will not honor the warranty that i recieved when I had the engine replaced. I also do not see how i can have all of these problems with my car when it runs as if nothing is wrong. They are now telling me that i never should have put a different engine in the car with it having the mileage it did.

I have a 2001 Saturn wagon with a 4 cycle engine. I pulled out of my street and the engine just stopped. I had the car towed to Saturn and they inspected it and told me that the Timing belt had broken. They found a used engine that could be used with no warranty.

I purchased a 2004 Saturn Ion. My first problem accured when I started getting water leaking inside my car under the driver side, making the carpet wet. I took it in and they charged me to clean out the tube that runs from my sun-roof down under my dashboard. At this point, I was only 100 miles over from my warrenty. My warrenty was up at 3600 miles and I was at 3700. The second time I had to bring back my car for the same problem, they replaced the tube. It has now been 7 times...7 times! That I have had to bring my car in for water leaking in my car. It was so bad at one point that on one particular cold and wet day my carpet was a mixture of water and ice. Not only has it caused my car to smell, but it has caused several electrical issues. I have had everything from my alarm shorting out, to my radio fizzing out, and when I put my car on cruise control my car speeds up on its own. It is obvious that my car now has water damage. The second issue I have had with this car is that I also have trouble starting my car when it gets cold out. I have to turn my car over for about 20 minutes before I can get it going. This seems to be a common problem with many other people as well. This is my second Saturn, but after this experience, I will never get another Saturn. I was a loyal Saturn costumer until I had both the experience with the quality of the car and the poor costumer service I have been given.

I live in metro Atlanta and own a 2006 Saturn Ion with 61K miles. This is normal mileage for Atlanta. My other cars were a Corolla, an Eclipse and a Camry. All of them had close to or over 200K miles and never left me stranded on the side of the road. Up until the incident that I would like to forget my Ion was great. It rode like my mid size Camry and was great on gas. My car was running fine with no signs of trouble. I even had OnStar, which every month gave me a diagnostic report indicating my engine and transmission were ok. I now know that this was not the case. On a Sunday morning, before I made it to the interstate, my Automatic Ion on its own downshifted from about 65miles to 30miles an hour. It sounded like a manual transmission downshifting. I managed to move it over one lane to the emergency lane. The car didnt move forward another inch in any gear. The only gear I had was reverse.

at first the car stopped dead on the interstate and would start with no power..had it towed dealer, said converter was bad..total for work was 1095.62. this was done12/14/07. we started having problem with repair light staying on called dealer..said bring it in... they said the problem was thermostat was bad..they would have to break it down to get to it... 85.00 per hr. for the labor up to total for labor was 475.00. total sale was 647.00. i told them while they had it apart to put new plugs in since it was 84000 miles...the first sale was labor 195.00 converter was 911.00 plus parts . so don't feel bad if u r being take to the bank with a blank check made out to saturn..the engine light is on again..man said it might b something the did wrong.etc....i thought we were dealing with professionals. i stand corrected....

I have a new transmission installed. My coverage provider set up with a supplier to have the transmission sent to have it installed. About 12 weeks my car started to shift hard. A light would come on and reset itself after each start up. I took it in 2 times and all they could do what hook it up and say that I needed to leave it. After so many time of going in and getting nowhere, I took it to a transmission shop to see what they could tell me. They told me that they found metals shavings and that should not of been there with 25,000 miles on it. IT came down to the install not being done right. Saturns Service Dept will not own up to it.

I recently purchased a used 1997 Saturn SC1. This car had 150,000 miles and some engine problems. I bought it private party and it was seemingly a very good deal. After spending a lot of time and money to fix the same problems, it still consumes oil. I blow a lot of smoke from the tailpipe, and am dissappointed greatly in this car. I had the motor rebuilt, new valves, timing chain, etc..., and I still have more problems. After reading all of the other reports, I will never again waste money on a Saturn. With the money I spent on this car and its endless maintainance, I could've fixed my Honda and still been happy.

I purchased the 2008 Saturn Vue XE and had lojack installed on the car. After driving it for about a week, I realized that the leg room was short causing me to have leg cramps. I went to Saturn of Torrance to find out my options. I was told, by a service representive that Saturn has an exchange program. This was surprising because not once did the sales representative or finance manager mentioned this to me. I researched the information on the Saturn website which stated I had 30 days/1500 miles to exchange the vehicle and no damages could exceed $300. When I went in to exchange for a Saturn Vue with powerseats and I requested not to repurchase lojack for this vehicle since it came with Onstar. Saturn of Torrance said I had to match the contracts exactly. I asked for them to show this to me in writing, but they couldn't. Nor was this information disclosed on their website. I went through two weeks of mental anguish and stress coming to some compromise. Also, Saturn of Torrance preseal their cars with the polyseal product which forces customers to pay for a nonstadard feature. I have spoken with the area manager and expressed to her that their information about the 30 day exchange program needs to be more specific!

Why have I never been notified about the recall on the rear suspension? You know, the one that causes the rear wheels to collapse when a sharp turn is made? It isn't as if Saturn doesn't have my address or phone number, which remain the same since we purchased two Vues in September of 2003. They have made sure to contact me at least once a month to try to sell me more cars, so I know they can reach me. This suspension defect has resulted in accelerated wear of tires, according to my independent mechanic who discovered the problem and told me about the recall. Saturn seems to be trying to save money by not fixing this problem, thank God my sons have not been hurt, there would be a MAJOR lawsuit filed by me if anything should happen due to Saturn's negligence!!! I will never buy another General Motors product. Why did they neglect to notify me?

While driving down the road (approx. 55-60MPH) in my 2002 Saturn Vue on January 18, 2007, my Reduced Power light came on on my dash, and I immediately lost power to my car. Soon after that light came on, my Service Engine Soon light lit up. I put my car in neutral (it's a standard) and shut the ignition down. In 15 degree weather, with my 3 children all 6 years and under in age, I had to pull my car off the road and call AAA. I had to wait 1/2 an hour for a tow truck, my kids freezing in the backseat, and call my mother to come get us. After the GM dealership took a look, I was told my timing chain went and completely destroyed my motor, since it was a zero tolerance engine. As of this month, Saturn recalled their L-series wagons with the same engine as my Vue, claiming a faulty oiler nozzle lubricating the timing chain. Then I also found out a tech bulletin went out back in 2003 letting all the Saturn dealerships know about this nozzle, yet I wasn't even notified about the even taking the precaution of changing the nozzle at my expense to avoid this $3500 bill. I've called up the Saturn recall center, opened a case, and they are in touch with the district manager and my local Saturn dealership in hopes we can come to a resolution. All I know, is even though my vehicle has 117,000 -- I've changed my oil religiously, and it's been a great car to us otherwise. But that timing chain should of lived the life of the car, as long as I did basic maintenance. (Which I have, this car is my lifeline living in the Adirondacks with 3 kids alone during the week while my husband drives a tractor trailer over the road)

I own a 2004 Saturn Ion (bought brand new). I have had nothing but trouble with this vehicle. I owned a saturn before and never had trouble. My experience has not been good from the beginning. I was told that if I went with cloth seats that it would be okay because they used what is called Saturn Guard. Well let me just say that whenever it rains and a drop falls on the seats it leaves water circles (which are all over the seats). When I told someone they said that they would detail the seats, but when I went back the person I talked to no longer worked there and there was nothing they could do. Then a few weeks later I went to pop over my hood and the lever broke into my hand. Well then a few months went by and everything was fine.

Then the weather turned colder and that is where my biggest problem comes into play. One cold morning I went to go start up my car and nothing happened. I thought my battery was dead, but then I realized that my lights were working, radio, windows, everything- but it wouldn't start.Odd!!! Then I looked in my dash and the engine light and alarm light were on. I would have to keep trying for about 20 mins. Sometimes it would act like it would start but if i tried soon after it wouldn't even make a noise. I took it to the dealer and they said they didn't see a problem. Mind you it doesn't do it every morning and it only does it when it is cold and for the initial start. During the warm months I have no problems.

I recently took it to the dealer because I have had enough. At this time my warranty has expired. They have the car maybe a hour and they call me and said that they have found the problem- my ignition switch needs to be replaced and they would gladly fix the problem for about $250. I don't think that is the problem. I have been telling them I thought it was the anti-theft system because the alarm light comes on whenever this happens. They said they could put it under warranty but they don't show me coming in for this problem but one time. I took it in ever year i owed it. Makes you wonder why they are so easily able to diagnosis now that the warranty has expired. I will never own another Saturn and I recommend that to whoever ask!

My 2006 Saturn ION won't start on some cold mornings. I have called Saturn Corporation and there dealer Saturn of Northwest Arkansas where we bought the car new in 2005. They both are familiar with this very common problem and refuse to take any responsility. The battery is fine, the headlights don't even dim when trying to start (like with a battery issue). Both Saturn and the dealer believe it is something to do with the ignition. Usaully after a 10-30 minutes of trying every few minutes the car will start and rum like nothing is wrong at all. It runs fine until the next morning and then we never know if it is going to start. We have been told by them that this is a common defect. We have had numerous other issues that they have covered under warranty. This problem arised at about 40,000 miles. We feel like this problem should have been recalled with this widespread problem.

I was rear ended and had to take my car to the body shop to be repaired. The rear bumper of my car had to be replaced. The repair shop repaired my vehicle, and when I went to pick it up. notice the rear bumper was disfigured so to say. It has a bow in the middle of the bumper. Per the parts department, this is how all the bumpers they have are. I do not think my car should look any different than it did before the accident. They are telling me its nothing they can do. Now my car still looks like its been hit. I am very dissatisfied with the way it looks. I called Saturn to issue and complaint, and they basically told me its nothing they can do. Now I am stuck with a bumper that is deformed. This is not how my car looked before the accident.

My situation is simple. The new Relay I purchase was made in 08/2006 and I bought in 10/2007. It had 700 miles. From 700 to 900 miles the van has had 2 windshields, battery, tires balance, hub cap replace, and a fuel tank sensor. At 950 miles the Saturn mechanic did not attach the fuel line from the gas cap to fuel tank properly on the previous visit. So I had lost a full tank of gas. Not realizing this and a empty gas tank I lost another 6 gallons before I realize what was happening. The Relay was tow back to Saturn. The headphones to the DVD player was replace as well. With 1450 miles the Relay is back in the shop this time to replace the DVD player, the storage bin, a vibration in the front end, another fuel tank sensor. Do you all think Saturn sold me a lemon.

I am at the end of my thread dealing with Saturn. I purchase a 2004 saturn Ion (6/11/04), brand new. The first sign of cold that year, late november, the car would not start at all. after awhile(10-15 min.) it would start up like nothing was wrong. I brought it in 12/28/04, which they replaced the ignition lock module; saying that was the problem. I still had issues with the car through the winter, and they didnt know was what wrong. Everytime I brought it in, they would find nothing wrong and send me on my way since they couldnt reproduce the issue.

The next winter than same thing happnned. I was stuck in the cold a few mornings before work trying to get the car started. Saturn claimed it was too cold outside for my car to start, and told me to wait a bit before bringing it in.(it maybe went below 0 degrees that week twice) Fed up I brought it in again on 1/17/05, which they replaced my block assembly, wire harness, starter, battery, and wire connecters. They really werent sure what was wrong they admitted, but it seems to work now. The car would work for a few weeks, then the same issue arises again. On 4/15/05 saturn had to replace my radio receiver for faulty issues. That same winter, my car would not start in the cold again. it was brought in on 12/20/05, which they replaced my ignition switch saying the ususal This will fix the problem.

Now, just under two years later, I am back to having the same issues of my car not starting in the cold. Saturn of Wausau mechanics are now throwing their hands up saying I must purchase another ignition switch, and pay them to put it in for a total of $220. Unacceptable. This is a pre-existing condion, the same condition that has been an issue ever since i owned this vehicle. I do not believe i should have to pay for another part considering the time i have lost from work, the time sitting out in the cold early mornings, the many hours spent in the lobby waiting for an answer, and not to mention the time worrying every morning if my vehicle will start or not just because i decided to trust saturn and spend $18,000 of my money and purchase one of their reliable products and unsurpassed service.

2000 Saturn SL1 won't pass DEQ after 4 tries; DEQ says computer has to be reset, Saturn says to drive it and that will reset the computer (I have driven till exhausted and taken straight to DEQ and it has still been classed as unready) but other people have said that I can drive it till the cows come home but only Saturn can reset the computer because the computer stopped working itself for some reasons not because of any repairs I've previously had. Saturn also said that I have a lot of problems with the car that need taken care of(Saturn can do the work for 1600 and then I would have to drive it for five cycles before the computer will trip itself, you would think that after they did the repairs they would reset the computer anyway?) and then the computer will set itself. My last trip pass will expire on 12-6 then I will be without a car because Saturn won't reset my car's computer unless I pay thousands to them to do repairs. Any advice would be helpful. Thank you


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