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Pep Boys, Albany, NY

J.S. writes:

My car had stalled a few times. I took it to Pep Boys to be repaired. They replaced some parts and told me the problem was fixed. My car then had the exact same problem occur after they said that it was fixed. I then brought my car back to the Pep Boys to find out what was wrong with it.  They told me that some other parts had to be replaced and fixed. They then changed the parts that they said were broken. After they fixed these parts, the same problem occurred again. I then took the car home to get fixed. Since I got the car fixed from the other mechanic I have not had any problems.

The consequences were that it cost me approximately $550 dollars in reapair bills from Pep Boy's.

Editor's note:  Our attorneys reviewed this case and emerged displaying thumbs-down.  The cost of pursuing the case, even in Small Claims Court, would be high.  J.S. would need to have a witness who was a mechanic who could testify as to what the Pep Boys allegedly did wrong.  It may be one of those case that we just have to chalk up to experience.

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