I purchased a new F150 Nov. 23 2011 from Joe Cooper Ford. I negotiated a price, trade allowance and rebate incentive including an interest rate. I took the truck home and had for almost 30 days. I was notified by the lien holder of my trade that they had not paid it off. I made several phone calls to the dealership and finally spoke to the F&I guy. He said one of the rebates they allowed me did not apply and that I would have to pay an additional $1500 for the same truck I had owned now for almost 30 days. I had already purchased aftermarket items for it and put over 1500 miles on the motor. I immediately took it back got a copy of my paperwork that I had signed and took to Bill Knight Ford. They immediately got me approved for the interest rate, all of the Rebates and trade. They also discounted a more expensive truck to match the deal. Beware of Joe Cooper Ford and the finance dept. They were mad that I did not buy the extended warranty and I feel that is why they wanted to raise the price. I have heard of several others being contacted after the deal was made trying to do the same thing.
Consumer Complaints & Reviews
Company Information:
Joe Cooper Ford of Tulsa
3400 S Sheridan Rd, Tulsa, OK 74145
(918) 346-6500
Business Start Date: November 2004
Joe Cooper Ford of Tulsa sells both new and used vehicles. Additionally, their website allows you to search their new and used vehicle inventory. According to their website, they offer new vehicle and used vehicle specials, which can be found online.
Joe Cooper Ford currently employs an estimated 60 employees and has approximately $30 million revenue.
On May 20th 2010, I bought a new Ford F-150 from Joe Cooper and one of the stipulations was that they were to put on a hard bed cover. I was told that it would take two weeks to order and get it in. It is now July 18th, a little over eight weeks and still have not gotten what I paid for.
Wade **, the General Manager for Joe Cooper says that they are working on it.
Bought a vehicle and traded old one in on Feb 3, 2007. Never received title, Ford Motor Credit was not paid off for old loan until March 3rd, nor did they have new contract on march 2nd. Joe Cooper Ford repo'd new vehicle on Feb 27th 2007 when 1st payment date was due on March 5th, 2007. Contract is not signed, I have a letter signed by the GM, K. Karn (march 1) stating that the delay was their fault on paying off old vehicle.
I followed FMC's instructions on March 1st to return the vehicle since they had no information on a new account and old vehicle was not paid off. Was told that company policy states vehicle financing contracts must be submitted within 5 working days.
I lost both vehicles. I can't finance another vehicle. My house burnt down in August of 2008 and now I'm semi homeless with my family due to this.
