1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Is this your Business?

David Stanley Chevrolet

Oklahoma City, OK


Consumer Complaints & Reviews

We have bought four vehicles from David Stanley Chevrolet over the years, never a problem. In fact, we bought one just yesterday. I did all the dealing over the phone. They got our paperwork all ready and all we had to do was sign when we got there. They have always gone above and beyond with our dealings with them. We would recommend them highly and believe me, you will get the best price too! I know. I did a ton of research before we purchase a car. If you need an excellent salesperson, we used Homer.

I came to them basically to do a test drive a used Avalanche. I let the sales man know that my credit was bad and really just trying to look like I could not afford one. So he says that they had one, but it had not been detailed yet. I looked at the truck and went straight to look under the hood. We got unto the truck and took it for a test drive. We got back and the sales person was all fired up to get us into his office to talk price. During this time they were supposed to be detailing. I had a job years ago detailing and we were proud enough to know a satisfied customer told other customers. So we checked every thing, including tires, belts, hoses, and really gave them the once over.

David Stanley's salesmen had one goal and it was green, all in a big hurry to get you a vehicle no matter what. I was told that I needed to talk to the salesman that sold me the truck. I went where I was told to go, but the man had quit the same day. I was transferred to a supervisor, who talked to me like I was a little child and told me that I could go to one of his friends and he would give me a good deal on a couple of tires. I spent hours in their waiting room. It took me one week of waiting just for a key fob. I spent my own money for a second key. What happened to customer service, David Stanley?

Absolute joke. Big hurry to sell me the car and nearly 60 days later, they still haven't gotten the paperwork right and I can't even title or legally drive the vehicle. No safety inspection performed either, vehicle sold with incorrect battery, broken seat belt and more. 26 calls to them, zero calls returned. Buy a car anywhere else. Pay more if you have to, it will be worth it!

I wouldn't even give them a quarter of a star. They put my wife, self and dog into a nightmarish truck. They told us that the truck would make it back to Maryland, and it didn't get fifty miles from the lot. We spent $2,200 on parts, and our motel expenses were near $400. We were stranded in Oklahoma for three weeks. We missed my wife's birthday because we had to fly here back to Maryland, to make sure hurricane Irene didn't destroy our lives, such as David**. They put us in a truck that had not even been inspected. That was how greedy they are. Whatever it takes to get the coin! That should be their motto, if it isn't already. They don't give a rat's ** about the customer.

I want everyone to know how great this place is. They worked their butts off to get me financed. I don't have the greatest credit in the world but they treated me with dignity and respect, and did not give me the runaround on the price of the vehicle. I will never buy a vehicle anywhere else.

I went to purchase a 2011 Chevrolet Silverado. After I met the salesperson, Leslie, who was absolutely very helpful, they decided that they could not get me in a new truck and referred me to the used car side. I picked out 3 vehicles I liked. They came back and said they could absolutely get me in the 2009 GMC Sierra Hybrid. I was ecstatic! This truck was sweet! I put my $2,500 down and gave them my trade in.

Signed the papers and I was out of there in about 5 hours. This was on a Saturday. A week goes by and everything is cool then they call me the next Saturday and said I need to re-sign paperwork because they were switching banks. Well apparently this was a ploy to have me bring back the truck because apparently after a week they decided they couldn't approve me. This dealership sucks and I think buyers should be aware.

David Stanley Chevrolet did me wrong. I traded in a 2007 4x4 Avalanche on Jan 4th and bought a 2006 avalanche and 2003 Silverado. They both had problems and the salesman said they would fix them. They didn't get the chance to fix them. Since this has happened, one was stolen from the dealership sometime between Jan. 29 and Feb. 16 and nobody there even knew it was missing until I called after 2 weeks to find out how much longer they would be keeping it! The general manager of the dealer didn't know about any of this until Feb. 17 and I had to call Onstar and file a theft report and OKC police to report it stolen. It turns out they don't have surveillance cameras and the one that is on the building doesn't work. I purchased a 2wd 2007 Avalanche March 2nd and they bought back the Silverado.

I was told that they would undo the deal on the 2006 avalanche and that hasn't happened yet. The 1st payment was due Feb 18th and nobody has made this happen. I have been in touch with the lender and they said I had 30 days to get the 2006 avalanche paid off and my credit would be okay. But David Stanley had yet to do to pay it off. On Jan 4th, the first sales contracts were written. I had to go back on Jan 15th to sign new sales contracts on both vehicles. On Jan 27th, I went yet again to sign a 3rd contract for the Silverado. Each time the numbers on the contracts were changed, making it seem very deceiving how the prices were not correct. Since the 2006 Avalanche was recovered it has been sitting in the service drive of the dealer.

I feel I have been given the runaround. It is now March 7th and I am driving a 2011 Silverado that was given to me on Feb 17th to drive until this is worked out. But so far, there in no end in sight. I feel victimized and have lost hours of work having to go there during my work hours and being there late at night. I need help, there is even more to tell. It has been over 60 days since this began. I have been dealing with Toby Flowers, the General Counsel. I have 10 days left to have my 2006 paid off in full. I want my 2007 4x4 that I traded in the beginning back.

I have been told so many conflicting stories by various salesmen and dates and names. Toby and I have been exchanging emails, but it's been over 60 days and I am losing hope of a resolution. Please help.

I bought a 2010 Chevy Malibu on August 28, 2010. Once I got home and need to lock the car, I noticed that there are no remotes. I called them back immediately and ask for them (two keys = two remotes). I was told they will get back with me on Monday morning. They did not of course. So I went in myself at lunch time asking for it in person. After arguing with sales person and the sales manager, they gave me only one remote and still want to charge me $46 to program it. I have shown them the information sheet they provided when I bought the car. It specifically says "remote keyless entry" on listed features, but it does not make much difference. I believe this amounts to false advertisement. The paper say something but they gave me something else. I believe what really happened was they deliberately remove the remote fobs from the keys and trying to sell them to customer again for higher profile. Most customers (like me) would assume the remote fob comes with the car especially the paper says so.

I really hope the dealer will pay for their bad practices. In a small way, I would never buy another car from them again. Buying a new car should be pleasant, but the dealer just ruined my good mood.

On March 30, 2010, my husband went to David Stanely Chevrolet. We have been looking to purchase a new car. He asked about their Chevrolet Traverse and a sales associate pointed out a 2010 Chevrolet Traverse LT1 with blue tape running the whole length of the car advertising a price of $24,993. They let him drive it home so I could look at it and we could discuss it. He took the car back to the lot and said we would be in touch. The next day, he went back and said we were interested in it.

The sales associate said since it's the last day of the month, they may offer to take care of the TTL. We said get with the manager, we are going to eat and let us know. When we went back, the negotiations started and they said they couldn't do the TTL that ended at noon, go figure! So we signed a form saying if they would agree to waive the documentation fee, we would pay TTL and purchase the car today at $25,278. The next thing, we know is some guy comes in and says the huge blue tape was put on the wrong car, it actually is for the LS base model which I don't even think they had one on that lot.

I have come to find out through this experience that this is fairly common and David Stanley is famous for it. I think it is sad and is no way to run a business. If this happens all the time, I don't understand how they stay in business. I will definitely spread the word and warn people about this.

I bought a 2002 daewoo laganza ,trading in my 1998 lumina.the cost after tradein was 4710.i called from the first week i bought the car about the noises the car was making along with a few minor problems.I let them all know i am adopting two boys ,im single and cannot afford major problems with the car.And due to one of my boys disabilities i cant have the car breaking down.I called for 4 months where the mgr of used cars told me there was nothing he can do ,and to do what i had to do to fix it myself.

The saleman Amin told me i could get liability ins on the car which was a lie he repeatedly told me my car would be fixed another lie.The percentage rate was told to me after i sighned the paperwork which is 21% and i was not told the car was not made anymore. I have a problem with the tras axle and wheel bearings r going out in the front.They avoided my calls told me theyd get back to me and never did.i finally got the window fixed and an oil change in May which were the minor problems.He told me the mgr.of used cars when i finally talked to him in august that its been to long and he could do nothing for me.I told him if they would of talked to me in the last 4 months theyd of known then and he had nothing to say but he cant help me.


Quantcast