Yonkers Auto Mall

I financed a car and before you knew it, it had fire safety recalls, half of which I had to pay for. I gave the car to the bank.

I bought a used car from Yonkers Auto Mall in November 2010. The salesman, Sal, was very pushy. But in all I completed the transaction and purchased a 2007 Camry. In the beginning, I dealt with Bibi who handled all the pre-paperwork. I dealt with Wally when completing the paperwork for financing. Please make sure you understand and read all of the paperwork for no errors. I have an attorney looking into a situation with my paperwork that was submitted. Also, they never gave me my Carfax which was requested 4 times since I owned the car. I couldn't get it when I purchased the car, so they say, due to the car just arriving on the lot. Also, they promise you that if you make a referral, they will pay you one month's car note. I did this and have yet to receive the payment. They will give you the runaround and become defensive and explosive when asking about it. I would never recommend anyone to this dealership. Their customer service and reputation is horrible.

Approximately three months ago, I purchased a 2009 Dodge Avenger from Yonkers Auto Mall because they were listed as a preferred dealer on the USAA site. The dealership specifically stated that the vehicle went through a vigorous New York vehicle inspection and would in turn pass a Pennsylvania inspection. Once three weeks passed, the alternator broke on the car. And while the vehicle was being repaired by their alternate service station, it was verified that all four brake pads and routers needed to be replaced as well. It was also stated that the tires were not in very good shape and it was recommended that they should be replaced. The dealership paid for the alternator, brakes and routers but refused to replace the tires. As of yesterday, the charge battery warning light on the vehicle came on and the dealership will not help. I am unsure on how to proceed with this or if I can file a complaint. This is becoming an extreme safety concern. Please advise.

They sold us a Honda Accord. We left deposit to come next day to take the car for mechanic. Next day, they said we cannot take the car to the mechanic. These people are not professional at all. They either sell you bad car or they make deal with you and if someone offers more money, they sell the car to another person. Just watch out. I took a whole day off to close the deal.

I purchased a vehicle from Yonkers Auto Mall on January 8th, 2010 by putting down a $2,500 down payment and dealer arranged financing. On Wednesday, January 13th, 2010 the bank that the dealer arranged for financing called to do a loan interview with me. During the interview I told them that I recently lost my job and payments would be difficult. Subsequently, the dealer then called me and asked me to return the vehicle.

I went to return the vehicle on Thursday, January 14th, 2010 but Sean was not there. So I returned the next morning, Friday, January 15th to return the vehicle. I was asked for the keys, but I refused to give them up until my down payment was returned. Sean told me that they would have to subtract $1,000 from my down payment for dealership costs. As I was about to leave the dealership Sean blocked the only working exit and kept me inside. Minutes later he ran out and removed the license plates from the car. I then drove the vehicle around the corner and walked back to the dealership. Yonkers police was called and they made me surrender the vehicle. The loan that was dealer arranged fell through. Therefore, I would like to get back the $1,000 (or most of it) that was subtracted from my down payment. I understand that there are dealer costs; however, $1000 is absurd!

I was looking to purchase a vehicle , but being a first time buyer i did not know the procedures for financing a used car however i went ahead and got the vehicle finance through Capital one auto finance.The sales rep told me that the car was running great and that it had no problems.

After about two weeks i realized that coolant was leaking from the radiator so i took it back to the dealership for repairs.they claim that they fix it and, then it was ok for about three months then it started to leak coolant again so i called the dealer again and then they told me that my warranty has expired.

So i decided to try and trade the vehice at a toyota dealership and the sales rep. there asked me if i had ever recieved a car fax report from the dealership that i purchased the vehicle from I told him no i never knew i was sopose to get a car fax report, any way he went ahead and got the car fax for my car and the report states that my car was involved in an accident. Is there anything that i can do about this? I purchased the vehicle on january 7 2008 and, the car fax states that the acciden was in 2006.