I bought a pre-owned Toyota Corolla 2005 in SmithTown Toyota dealer in January 7. However, the tire pressure warning light was on twice within one week of my purchase. Since I was still in the warranty, I went to the service department. Michelle ** hosted me. But it seems that she didn't check the tire at all and just reset the light for me, telling me it was due to low temperature in Ronkonkoma. I went back, pumped in the air into 4 tires to reach the normal pressure (30). I monitored the pressures with my air pressure gauge along with the temperature and recorded the data.
My measurements shows the tire pressures are independent of temperature. And the pressures of both my front tires dropped a lot. It was only 17 on my left front tire and 18 on my right front tire. I went to the dealer again on January 28, showing Michelle my measurements and my requirements on inspection. However, this arrogant woman even didn't see my results, let alone my requirements on that paper. She kept on talking about the temperature assumption, though we all know it is not the fact on my front tires.
Actually, she even didn't check the tires for me. The tires are supposed to be taken out and immersed into water to see very carefully whether there is leak or something. But she rejected to do that. All she did was pump in the air for me. It does not solve any problem. To sum, the service department, or this Michelle **, refused to do anything that would help in my tire problem I requested. And she didn't help anything useful. I was strongly dissatisfied with their service, attitude, technique and everything.
