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Nissan of Manhattan

New York, NY

Kent of New York, NM October 15, 2009

I went to the dealership to purchase a car. When i got there i was satisified with the car, but when it was time to close the deal, me and my sister specifically asked if there was any additional fees no matter what they were. they replied no so we signed. After we sat down with Ken Park the financial manager at the dealer, he started adding fees and anything he could think of. He then started to make up an APR of 9% which is outrageous.

Then after a few minutes and deciding not to buy it he then said he would lower the APR but still charge us for bumper to bumper maintenaince which the salesperson said would be covered. Then, ken park, stated that there would be an additional 2,500 dollars for maintenaince for the car which the salesperson didnt mention. He also stated that if we did not take the deal that our 500 dollar downpayment wouldnt be able to be refunded.

My sister stormed into Nissan making a fuss in order to get the 500 dollars back which they were going to keep due to them saying that they had to do the credit check and all kinds of nonsense. This company employed dishonest and unprofessional staff.

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