Major World

I went in looking for a used vehicle and ended up purchasing a new vehicle with no gas! Yes, no gas! After hours of sitting around waiting for them to get the numbers right (he tried to give me less than what he told me for my trade-in), we got in our brand new 2012 SUV only to realize there was no gas! The sales rep told me I had to figure it out. "There is a gas station around the corner"! I went inside to speak with the finance officer and she said "we can give you a $50 voucher", which by the way is nothing when the gas price is $4+ and you just bought a $50,000+ SUV. I then proceeded to the gas station when the vehicle stalled! That's only one issue!

They promised an iPod in black within a week and sent me a pink one week later, only after getting two general managers involved! I can't think of the other GM's name, but he was very rude when I told him that he was not fulfilling his agreement. I had to wait for my 2nd key for my vehicle to be mailed to me because they could not find it and of course, didn't tell me until I was ready to drive off! As of today, April 2012, I still have not received my warranty refund! At first, they said it would be about 30 days and now more than 2 months later, nothing! Keep in mind, I cancelled this warranty not even a week later after purchasing it in early February. The employee on the phone said "it could take up to 4 to 6 to 8 weeks"!

OK, but it's now going on 3 months! I am paying all of the interest on this warranty that I no longer have! All I can say is run! I don't know how they are still in business with their horrible customer service and management!

I purchased a 2008 Audi A6 from Major World auto on Dec. 10, 2010. I had problems from the start - no jack, no tire, no mats, car stalls out when it runs, knocking at the back of the car. I returned the car in March 2011 for them to repair. I made an appointment with Audi for overall check before 50,000 miles. They never returned the car to me saying "we don't have it", then "we don't know what I'm talking about". We had a few verbal confrontations with the salesman and staff at Major World. GM Financial called me on Monday, passed that I abandon the car at Major World and that it will be sold. I would have to pay the rest. Please inform, thanks.

I recently bought a car and after a few days, the car starts pulling to the sides. I called them to let them know and they told to take the car to the car service that they have. I went there 7 times and they never fixed the problem. On top of that, they are very nasty with customers. This is the worst place to buy a car. Please don't give yourself a hard time and do not buy from Major World.

I have a Honda Odyssey 2008. I bought the car on 12/16/11. The next two days after I got the car, my car overheated so I put some antifreeze in the car. I thought that will fix it but today, the car did it again. Major World had to tow my car. Now, I don't want the car anymore but I don't know how to exterminate my contract.

November 5, 2011. I gave a down payment of $5,000.00 for a minivan, for which the final price was $7,500.00. Credit was approved the same day; documents for registration in order to register the car came next Monday (11/07/11). Delivery date will be 11/10/11. I call the salesperson but he was not available. I tried to speak with Mr. M. He said his job is exclusively the credit/finance department. I tried to speak by phone with Mr. P.

Some of the persons who attend my call said they do not who Mr. P. is; another said he is not there today or he is not available. I thought they were not taking my deal seriously. I emailed the sales manager Mr. D., no answer yet. On 11/10/11, I spoke with Mr. M. and he said that the minivan Dodge Grand Caravan 2003 was not available for mechanical problem. The transmission is in bad condition and he offered me to choose another car and start over the deal. My answer was to choose not the other car; instead, I want to go to other dealerships because of the lack of respect with the customer. Was not experience. I don't recommend someone looking for a car. Lies on top of lies.

November 13, 201. I signed off a "customer refund request." This is form was pre-elaborated and was filled out for Mr. M. Reason for refund: cancelled deal, bad transmission on vehicle. After all the paperwork he said that the waiting time for the check will be no more than ten business days. If I had more questions later than that day, I should be calling Paola. I called Paola on November 23 and 24. I left recorded messages with my information and reference to the matter. Today is November 28, 2011. I called again and spoke with Stephanie.

She asked for my information, receipt numbers, dates, and salesperson dates; she asked a lot of questions because her department did not have all the documents to process the refund because of somebody else's mistake. After all the conversation, she asked to call back 5 days later. I need my money back. I do not want people blaming others, giving excuses, and getting unreturned calls or more disrespect. What should I do about this matter?

I went to Major World today (11/20/2011) and I walked out unsatisfied with their services. I was just about to close a deal. It was a $9,995.00 with a $5000.00 down and $165.00 a month for 40 months. Due to the fact that I was asking for $150.00 a month, which it was a $15.00 difference. $6000.00 in the 40 months and they just have to adjust the month to 48 months, maybe. They would rather lose $5000.00 down for the $15.00 adjustment on the months. In my opinion, this is bad business. Based on their advertisement, they have to make it happen for the customers. Their slogan says "Home of over 3000 cars. 1% is all you pay to drive it away!". **.

I went down to Major World expecting to buy a nice vehicle. I came out happy at the beginning, until one morning. Apparently, a considerably new 2009 Nissan Altima Coupe started to shake, which made me nervous. I took it to Major World and they said that they would cover it. Okay, nice. But it has been nearly 15 days and they still have the car. No looks of recovery. Nissan has it and they don't seem to find out how to fix it.

So, according to New York's lemon law, I am entitled to a refund since the vehicle was out of service and out of my hands for 15 days, including weekends (they are open during weekends). However, they just ignore me every single time I go there to confront them about it . It was the worst experience I have had from a dealership. Please do not buy from here at all.

Their reputation is like saying that they don't have cars worth anyone's while. Do not waste your time. I hope that this comes through in the best possible manner because I am looking into confronting them Monday of next week, 10 Oct 11. Buy a car from the direct dealership; certified pre-owned is your best option.

We had went to purchase a vehicle form Major world. I found a 2009 Dodge Caravan stow and decided to go from them. I gave a $2,000 down payment. They said that I was financed through Ameri-Credit. I had not received a loan book so I called. At that time, it was stated to me that they kicked back the contract and could not approve the loan so I had to return the car. I returned the car on 24 Apr 11. I was told that it would take five days to get my refund. I have not received it, to date.

We contacted Jimmy and he told me that it was processed, only to find out that it was not. Then, he called me to inform me that they would put the $1,700 I took off my credit card back and mail the $300 check. I found out that this was only supposedly done on 3 May 11. I have had no car and have to walk to work because of their neglect. Talking to a few people that I know, it appears that this is very common with them and this, in my opinion, is a yo-yo sale. Once a contract is signed, it becomes a legal binding agreement! Now, what? I had found a car and now, the people have waited too long and sold that. Now, what? Major World is a scam and a rip-off.

I took my car in for a recall. I dropped it off on Monday, 2-7-11 and picked it up 2-10-11. That afternoon, I noticed that the passenger fender had a dent and scratches to the door. I called the office but it was closed. I went the next morning and got there at 6:30 a.m. When they opened at 7:00 am, I took my car in and explained the what happened. According to Jimmy and Brian, the dent and scratch are old because of the dirt it has on it. I explained that I just had work done on the car and that was not there when I dropped it off. They say it didn't happen there. It is very hard to believe.

I went to Major World on Thursday 12/24/2010 to buy a Nissan Pathfinder 2007 stock #U7113 that they are advertising on the internet specials. I made a deal with them for $12,995.00. Bryan told me to come back on Monday, 12/27/2010. I went there but he wasn't there because of the snow. I called his cell phone, which he provided me at the time of the deal and told me to see Maria and she will take care of you. Unfortunately, she wasn't there either because of the weather. I left and came back the next day 12/28/2010 to get the Christmas gift that I promised my wife. Bryan came to me and took me to the finance officer. When I was about to close the deal with the finance officer, he had $3995.00 as an extra fee beside DMV and taxes. I asked him what is the $3995.00 fee for. He replied, "that's what we charge". I wasn't told there would be any hidden fee otherwise, I would have a nice gift for my wife at Christmas. I will not recommend anyone to go to Major World for automobiles. Thanks.

I purchased a 2006 Chrysler Sebring in Jan 2008. Since i purchased the car, I have had numerous problems and it has been to the repair shop more than eight times. In Jan. 2009, my car began shutting off while I was driving and overheated five times I was told by the mechanic in major Chrysler that my fuel pump needed to be changed because there was a leak and the antifreeze was somehow leaking into the engine that made it sense. I later found out it was an oil sludge which is one of the problems Chrysler has with the engine on the 2006 Sebring 2.7V6 engine.

My mileage is in the 70,000 and I'd really want to know how a new car can have the engine die so fast. I called the dealership where I bought the car and asked if I can do a trade in because I am paying a car note for a car that don't even run David from Major Chrysler said they would not consider a trade-in and that I was either going to have to spend about $4000 for the new engine or figure something else. I feel that Chrysler cars are sold as lemons and should be responsible for their bad aluminum engines on all Chrysler vehicles. Does anyone have any suggestions on what to do?

We purchased a used 2007 Chrysler Pacifica touring edition in Dec. '09. On our way home (Binghamton, NY) 3 1/2 hours away, we noticed that the car wasn't blowing out any heat, just cold air. So we turned around and brought it back to them and they told us to bring it to their garage. We told them the problem and then they were looking at the car and when we tried to go see what was going on with the car, they said we couldn't come in that area. Eventually, they said that someone had forgotten to put antifreeze in the car and that's why we weren't getting any heat so they put antifreeze in it and said we were good to go.

Within a month we saw that we were beginning to run a little hot and then we discovered that the car needed antifreeze. So we put some in and my companion said, "didn't you just get this car?". I said yes and I told him maybe I have a leak in my antifreeze because when I first got it, it didn't have any antifreeze in it at all. He said that's really suspicious and he got out and went to the back of my car and asked me to get out of the car and come to where the exhaust was. He asked if I see this white smoke and for me to smell it. He asked me what did it smell like, if it smelled normal and I said no, it had a sweet smell to it. He then said, "you have water coming out of your exhaust, that's not a good sign and that means you have a blown head gasket.

He told me to pop the hood and he pulled out the oil dipstick and I gave him a napkin and he wiped it and pulled it back out. He smelled it and then he asked me to smell it too. I said it smelled like antifreeze, and this is when he said, "your car is through, you have antifreeze that's in your engine from the blown head gasket, you need a new engine". I went to my house and called up Major World and I told them the problem. They told me to drive it there and I said no way, I said I wanted it towed down there and they said fine, but we would pay the cost. I said no, you're responsible. We went back and forth, eventually they were able to get us hooked up with someone that brings cars down there that they were affiliated with at one point in time. The car's stereo system and DVD system went as well in that time.

The car was down in Major World for 44 days. In that 44 days, they also sent it out to another garage, which they wouldn't give me the particulars on. When I asked them why it was there and who could I speak to from that garage, they said they had to go and hung up. I tried to speak to the salesperson, his manager, the finance manager then the owner about my car, nobody would reply, so I posted my experience on Craigslist. Then I spoke to the owner's secretary being that he wasn't even responding to my emails and said that my car's been down almost long enough now to get my money back or I should've had my car fixed by now. Nobody is giving me any answers on when I'm going to have my car back and my car's been to another garage. I've emailed the owner and he hasn't responded so if I don't hear from him, I will resort to more creative means and she said she would give him the message.

Well, I didn't hear from him so I posted my experience on Craigslist, and then he emailed me sorry and asked me to come down and talk about this first thing. I went down there and the part owner/manager started to yell at me and his secretary was swearing at me using the ** word. I find out that her dad is the other owner of the company, they were yelling at me because of the truth that I put on Craigslist, from day 1 till the day that I left to visit them. We went to the garage after Chris/owner/manager spoke with the mechanic and he said let's go see your car and see if we can work this out. They were still working on my car ,they said to go get some breakfast and come back in a couple of hours and they should be done by then. We came back and they weren't done yet, actually we waited all day.

They did put in a better entertainment system, but that doesn't completely work right and they wanted to know if we could come back tomorrow. I said no, that the stereo was taking a little long and that I live almost 4 hours away. So we went to have dinner, came back and they said everything was all fixed. They said they replaced the head gasket and put in a new CD/DVD system. Well we had it for a couple of months and then the car stopped working, we had it towed to a garage and they said when the antifreeze got into the engine, it did damage to the parts, especially the 2 bearings above the oil pump, so eventually the engine will just freeze up.

Antifreeze contains glycol. Glycol breaks down at high temperatures and when it cools back down it forms clumps. Antifreeze in your motor oil creates a lot of sludge very quickly. When sludge builds up, the oil strainer gets clogged. The clogged strainer prevents oil from getting to the motor (oil starvation). You know that oil acts as a lubricant to the metal parts of your engine. When there isn't enough oil, you'll get metal-to-metal contact. The friction this produces wears down the metal parts. If it gets bad enough - and hot enough - the moving part will get fused together -the engine will seize. Once it seizes, you'll have to rebuild or replace it. Major world has said, my car needs a new engine that matched the bill that I presented to them from them mechanic that diagnosed the car before I brought it to them, but they should've replaced the engine, not the head gasket.

But they knew my warranty would soon be expiring so they didn't repair it the way it should have been fixed. No antifreeze upon purchase, blown head gasket shortly with antifreeze in engine, then engine stops working. We've paid 8 payments and used the car 2 or 3 months plus towing fees and my transportation costs there and my time thereafter I was told that it would costs $3000.00 and I would have to pay $2200.00 out of my pocket. Ive made over $2600.00 in payments while the car could not be used and the difference in insurance when I could've have reduced the amount of coverage on it because its not on the road and my towing fees and tools and the lost wages incurred going there.

I was told that I would be credited $250 to my credit card and then was later told that I was going to get a check. One month has gone by and they keep playing around and still have not paid my money. I need money to pay my expenses and that would have helped.

I am writing in regard to a purchase made by my fiance's mother at Major World Auto Dealership, on April 17, 2010. At the time, she purchased a 2002 Ford Windstar with approximately 119,929 miles for the purchase price of $7,548.51 (after taxes). When purchasing the car, she was told that if there were any problems she could bring the car back to be repaired at no additional cost, within the month.

After a week had passed, the dashboard light registered a check engine signal, and she experienced trouble with her breaks, upon which she immediately called and was told to bring the car in. She brought the car in and they changed the breaks, and the check engine light was off. After another week had passed she again noticed lights, this time signaling problems with (1) traction control reading on dash, (2) ABS light, and (3) break light on dash. She called and spoke to a mechanic who asked if she had received a copy of the cars title. She informed him that she had not gained possession, and he said that she should not worry, but it was best to wait until the title came in, since she may opt to trade the car in for a more expensive, but better car.

Calling the New York State title certificate office, she was informed that the title to the car was in process and would take several weeks. On 5/19/2010, not wanting to risk losing her option to switch, she decided to bring the car in, but upon arrival was told that it was not their policy to exchange vehicles and the only option was to repair it. Additionally, as it was too late to do so then, she had to return the following Saturday. On Saturday 5/22/2010 she returned, but the lights were not on at the time. The mechanic informed her that all seemed well, and that he could not check the problem until the lights were again on.

Upon her request, he conducted an alignment check and re-aligned the car. She was advised to bring the car, if the lights went on again. That night, the lights went on, and she returned the following Monday 5/24/2010 and was told that she would have to leave the car overnight, in order for them to run a computer check. Returning the next day, she was informed that the problem was with a computer issue, and she would have to pay out of pocket- an additional $344.00 to repair the problem. When she inquired on why she was being made to pay when the problem existed a week after she purchased the vehicle she was told that this was their policy.

Assured that there was a misunderstanding, she asked me to call to confirm. I called the Major World number on the receipt many times, but no one picked up. I then called a number that was given to her and spoke to a representative, who transferred me to the repair department. Explaining my problem, he said he needed to transfer me to a manager, upon which the phone was disconnected. I attempted to call again, and again the same thing happened. I called again and explained that the phone kept disconnecting me, and he transferred me to another number that went straight to voice mail.

Remembering that she had the number of the person she was dealing with on her phone, we called him directly, and he told me that it was explained to her that any problems she had was on her, since the car had over 100,000 miles on it. He said that when cars are sold with such mileage, they are subject to an inspection, and as such the car left in perfect condition. I reiterated that this problem arouse days after her purchase, but he insisted they were no longer responsible, quoting New York's law for why the company was no longer responsible. I asked him that beyond the law was it not his company's responsibility to sell cars of quality that would last more than several weeks?

At this he said that this was risk that she took when buying a car with so many miles. I again asked if the company's reputation meant anything, and he said that it was not him, but New York law and that he was not seeing a profit from the repair, and in fact could charge $800. I told him that it did not seem reasonable that despite New York's lemon law, a person buys a vehicle and encounters problems within months and then be subjected to pay. He again said that this was a risk that she took. I asked to speak to his manager, and he replied he was the manager.

This seems to me an example of car dealership tactics that have tarnish its industry. Here a lady purchases a car, and is verbally given every assurance that any problem will be taken care of. Within a week, problems arise, and then the excuses appear. It seems to me that this organization does what it can to stay within the limits imposed by the lemon laws, while still taking advantage of those of weaker leverage. It seems only reasonable that a person buys a product, expecting the product to function properly for at least a year. Here the vehicle has been defected as of one week of purchase.

What is worst is that she was even willing to pay more for another car (switching for a car of equal value was not suggested), which to me seems absurd! How successful would American business be if products lasted less than a month, and consumers were told that their only option was to repair or replace out of pocket? It is not only the time and expense that is at stake, but a persons sense of dignity and confidence in American commerce, so essential to economic growth. It is such deceptive business practices that have contributed to our sadden economy.

It is my only hope that such practices can be addressed, so that consumers could buy with the confidence that after their purchases are made their retailers will have the pride, honor, and commitment to high standards of customer care to ensure their safety and satisfaction. This without the fear that their only response will be recitation of New York law, and/or money out of their pockets.

I purchased my 1st vehicle from Major World in 2006 and 2 months after, I ran into trouble. I had gotten into a fender-bender where a lady hit the back of my car and it all went down from there. The insurance company showed me how my half my trunk was sunken, in which I did not notice it when I purchased the vehicle. I asked the mechanic if he did not mind checking my car out. He did and noticed that the bumper and fender where held up with sheet rock screws.

I cried but felt there was nothing I could to do I had to buy 3 batteries in the matter 9 months since it something keep draining the battery. The last straw was when I got a chip on my windshield and the gentleman called me out of my job to show me how the front windshield was held up with electrical tape. He said if a rock would have hit it, it would have just fallen toward the front seat. Once again, I was devastated how a company could do this to anyone knowing that children might be in the vehicle.

I contacted consumer affairs and they told them I knew the vehicle was in an accident, yes I knew the car was in an accident but they assured me it was not serious. They forgot to mention the car had rolled over and was practically a salvage vehicle (the car title did not mention that). After less than a year and six thousand in repair and payments, I went back to get another vehicle. I was obligated to get my next vehicle from them because the car loan would not have been written off from the original vehicle. Anyways, I ended up with another vehicle. I did not get any of the money I invested in the 1st vehicle and still paid too much for my second vehicle. I was so disgusted with them. I just wanted to get the ** out of there.

I do not recommend Major World to anyone who values their safety. They are a bunch of vultures just waiting to take advantage of people's innocence.

On November or around that date. I purchased a car Nissan Altima from them. I explained to the finance guy name Friedrico that I have two incomes and I explained to him my incomes. He told me to put all of my incomes down. I got approved for a car for 12,500 I had a week or so to give him 2000. The following Thursday I gave him 1000 and he told me that he got a letter from the bank stating that my income is not right and that I needed a co signer. I explained to him that he told me to put my income down and that I have no co signer. I returned the car that weekend and he informed me that I would get my money back. Its been over a week and half and I have still not received my money. I've been calling and they have been giving me the run around. They are very unprofessional and really mad me think that I had the car. He basically ran my credit and took my money. I have been calling everyday and no progress.

This has been the worst buying experience Ive ever had. NOt counting the vehicle has been in the shop over 20 time on major issues. This vehicle has cost me $1000's of dollars in transport, towing, deductable and maintenance fees. I did go back to the dealer who vowed to help. I never heard back from them in months

Purchased a 2006 Mazda 6 with 55,000 miles for over $13,000. Within 48 hours of purchase transmission failed on car. Brought car back for to Major World service department to fix transmission. The car was out of service for 2 weeks while the transmission was being repaired. Less than two months later the car would not excel over 20 mph.

Returned car to Major World service department and was told I needed to buy a new throttle that is covered under the service contract I purchased for $1,600. After the the throttle was installed I was told by Major World service department that the computer in the car needs to be replaced.

The car has been in the service department for 2 weeks and 4 days. My calls are not being returned to find out about the status of my car. The car has been out of service for more than 30 days total and counting. I have suffered economic loss while the car I purchase receives repairs. I have had to continue making car payments and pay for alternative transportation to and from work.

On 2/20/2009 I purchased a 2004 Nissan Maxima. The next day I called because the car was making a noise (grinding howling), and pulling to the left. I took it in on 2/23/2009 they said that no problem was found for the noise and adjusted the tire pressure for the car pulling to the left, and I also went to pick up a shift knob since the car did not come with one. The car still had the noise. On 3/2/2009 I went in again because the noise was getting worst. I told them to check the brakes due to the noise (grinding howling). I stood there for 9-10 hours for them to tell me that they reset my ABS. I went home and the noise was still there every time I turn, brake etc.

On 3/23/2009 I went back because of the noise, and I reported that water came inside the car when raining from sun glasses holder. The work was performed by a person name Keyan, the car needs two rear hubs with O2 dust covers, and the problem with the leak they found no problem. When I got in my car I notice that the car was still making the same noise. On 4/1/2009 they installed the rear hubs with O2 covers, and I asked for a wheel alignment because the car still pulled to the left, worked was performed by Sergio. Present time brakes still making the same noise.

On 4/4/2009 I went back to complain that I have been there more than 4 times and they have not fixed the problem, and that I wanted a refund, now they need what the problem was for the noise and the leak (the 1st guy I spoke to said what the problem might be) I spoke to someone name Pierre Lewis and he told me to leave the car and I told him if he can give me a loaner car, and he was hesitant and said to call him on Monday the 6th, he also said that if they can not fix the problem they will send it to the dealership (Nissan) and have them fix it. So I called on Monday he was not in.

I called on Tuesday he said he had to see and to call him in a half an hour from when I called on his mobile phone. I called him back and got his voice mail. I then called the bank, and they got in contact with the owner of Major World, and the owner said they are not responsible for the brake. Under the New York State Lemon Law they are. I think it is not my brakes but the brake system, and that is unsafe for me and the passengers in my car. Now I am waiting to hear back from them and the Bank. I have a 60 day warranty or 3000 miles warranty, I feel that they are waiting for it to expires so I can pay them.

I purchased a vechicle from Major Chevrolet inc. on Feb 21, 2009 it is almost a month later and I was contacted by Derick (the finance manager/broker) who told me that my loan was not approved and I needed to return the vechicle or get a co-signer. When I told Derick that I had a co signer he stated that if the co signer and myself did not reside at the same address he would not be able to co sign for me and the vechicle would have to be returned.I have found many complaints online regarding this problem where someone was able to drive off with a new vechicle without having been approved for a loan.

A few days after purchasing this vechile there was a big snow storm and I discovered that the brakes we not working properly. I brought the vechicle to majors repair shop and they said that they replaced the brake pads and that the the vechicle stopped normally and I would just have to get used to it. Not being a first time vechicle owner I knew that there was still something wrong so I brought it back again and again they said there was nothing wrong.On that very same evening I was driving down a residential street at approx 10 miles per hour due to the bad road conditions and was not able to stop at the stop sign, instead the car rolled approx 6 feet into the next upcomming street.. Thank Goodness there wasn't anyone crossing the street. I realized how serious this situation was and brought the vechicle to a mechanic that was reccommended by a local police officer and they diagnosed the problem stating that the rotors were warped. The mechanic resurfaced the rotors for $72.73.

My husband and I bought a car (chrysler pacifica 2004) from Major world on Nov. 18, 2008. when the salesman(Phil) drove it for a test drive with us in the car, we heard a noise. we decided to buy the car but only if they fixed that problem. so the salesman said all we had to do was take it to their service department and they would fix it. Once we left with the car that day. we took it to our own personal mechanic and he diagnosed all the problems with it (rackin pininon, sway bar link, etc..) so we brought it back to the service department that day but it was too late for them to work on it. so we brought it back a few days later and husband gave them the list with all the issues it had and they fixed it. about 2 weeks later the check engine light turned on, so we brought it back to service but they were out to lunch so my husband was sent to the chrysler dealer across the street and all they did was reset the computer.

About 2 weeks later the check engine light turned on again so we brought back the car to service dept. and they changed the gas cap. about 2 weeks after that, the light turned on once again but this time we brought it to our own mechanic to see what the problem was and he had noticed that gas was leaking from the gas tank so we brought it back to the major world service department and spoke to the supervisor (pierre). he said he would help us even though the 2 month warranty had expired because this was due to the same issue (check engine light) from the time we did have the warranty. So we left them the car for three days, waiting for their phone call as Pierre said we would get a call. No phone call from them so we called and would get told to call back in a few hours, or we would be left on hold for 15 minutes with no response, then they had said they had ordered the wrong part so we had to wait another day until they got the correct part. Until finally, after 3 days of postponement from them, he decided to spend the whole day there until they got the car fixed. This is unacceptable!

Major world can not sell cars as is. they sell it without having it serviced and checked to make sure there are no safety issues or to see if it even works. They were going to sell us the car without me even looking at the car...the doors were locked when we saw the car on the lot so i had to speak up and say i would like to take a better look at it. so thats when they got the keys and let me see the car on the inside and we also suggested a test drive. Otherwise, they were going to sell me a car without me having looked at it (only peeking in through the windows) and without having a test drive..and they sell it without checking the driveability and safety!

The service department is just another mess. I have heard so many terror stories from others in which they have had to be going back for 3 or 4 months in a row to get the same issues taken care of and how they would leave their car for 2 weeks without them calling and informing them about their car or even having it looked at without reimbursing for transportation that we had to pay for because we didn't have a car. I am highly upset with how they manage their business and stiff people..hoping that people get fed up and don't get their car serviced their or hoping that people's warranty runs out so that they don't have to service it. This has to be put to an end!

I had to ask around at work for a ride home because I didn't have money for a taxi. I live half an hour from my job. I thank God that my children and I and husband are safe and alive because the car was a safety hazard! How dare they sell me a car like that; the car could have exploded with any chemical near it, having that gas leak. I am appalled and disgusted how this can be practiced by them.

I was sold a vehicle in which was switch at the end of my signing all the proper documents for the vehicle, they then brought out a totally different car. I also have had numerious problems with my vehicle in which "Major World" the place that sold me this vehicle in which is dangerous to drive has done nothing to help me with my car. I've brought my car in several times for repair services and the same problems still persist. They even sold me my car with the Grill already broken on it.

I have called them numerious times and to no avail have they been receptive to my calling them. I've spoken to different people and was even lied to by a sales person who told me he was a manager and turned out to be a sales person. They have done nothing for me in the 60 days I had left in my warranty and before my wanrranty ended I asked them what were they going to do because my warranty was ending that week and my car still had issues with it and repairs that had been yet to be fixed. I was told by one of the sales clerks who told me he was a manager that I should come in the following week and that he would hook me up with an extended warranty.

I asked him if he was sure and he stated, "I got you, don't worry about anything" so I came in that following week trusting that he would help me. I had came in but he was not there and I told one of the sales clerk i was there for an extended warranty and that the manager who told me to come in would assist me with that, but they asked me how much was i willing to spend; but the manager never told me i had to spend any money. So I feel like there was a breach of contract as well as they lied to me about everything from the first day. I was not told how much I would be paying for the car until they had me sign all the papers; and I never seen the car until everything was done meaning, paper work and insurance.

I purchased a vechile signed the contracts deal done. They explained they have to check the car before I can leave with it. They call me two days later and tell me I can't have the car because it did not pass inspection and I have to get another car because it is to expensive to fix. I don't know if they are allowed to do that? I would like to report them.

On December 26th,2008 I went to Major world to purchase a car that I saw listed on thier website for $3995. When I arrived I asked the salesman to see the car advertised, ofcourse he states the cars were no longer available that they had been sold. After a little debating the salesmen states he could get me a car loan. I explained that I didnt want a car loan. He explained that he would get me a good deal. I ended up purchasing a 2005 Chevy Trailblazeer with 57k miles.

The next morning I noticed the car had some damage to it and the check oil light was on. I called the sales guy Phil who told me to bring the car down on Friday Jan 2,2009. During the week I tried to subcribe to Onstar but, was unable to. Onstar advised that there was a mechanical issue and it needed to be serviced. Also during this week the CD player stopped working. So On Friday the 2nd, I brought the car back down to major world and was directed to take the car to the service dept.

At service I was told by the service manager Pierre that they would repair the cd player, the damage to the front end and that the car had already had an oil change the light just needed to be reset. As for the onstar they were not liable if I wanted to fix it that would cost me $258.00. I explained that I purchased the car with onstar and that I should not be responsible for paying for it.

January 10th, 2009. I prepare to drop the car off and was told by Dino the general manager that they are not fixing the problems with the onstar and the body work. As of today the engine is now malfunctioning, the onstar does not work and they never changed the oil. The only thing that has happend is the cd palyer was replaced.

no able to use onstar, engine malfunctioning

I bought a car from Major world about 2 weeks a go, then I find out there was a prior accident which is shown in auto check but not in carfax. One general Manager (Dino) told that he would work this us but the other general manager told to bring an attorney if we want any deal.

Basically we got cheated off what the car is actually worth.

I purchased the automobile 4/22/07. Twelve days later it was in the shop for the same problems that are present today after a year and 3 months. The car in total has been in the shop for around 3 months since purchase. So that is time consuming, and rentals. Just recent the car was in the shop from 6/24-8/1 the car still not running properly or safe. The issue is not only that it has never ran properly, but its not safe. Also we determine this issue from the first two weeks of purchase and I have been paying monthly $412 for a problem. The actual probelems will be listed under consequences.

I need to fix this issue ASAP, since my profession is a must to have a car. I travel the North East all the time. Please as a consumer I just do not think this is fair. Im pretty sure you received complaints from Major World before! I took car to service more than 10 times. After months of driving the car with a problem, which are the axels and the transmission-but they only swithced the tires, roders, and oil change. While driving the left axel popped off the car and I hit the side walk. This got me a claim with my insurance, since Major world service said" it couldnt just snapped off. You had to hit the corner for it to brake." When I actually hit the corner to stop from slidding when the axel popped off.

The claim from my geico insurance payed for the axel, and got a new auto center to take care of my car. The car was not running well so Salamis Auto Center inspected the car and determine that the transmission is not good. They also added it to my claim. The car is running better than 4/22/07 when I purchased it but is still not safe. *This car has cost me money for rentals: $3,000 *Money for taking the car back and forth for service "gas" and time consument. *Repairs: $243.00 -The rest of repairs got paid from Major service and Slamis with my claim. Which up to date the car is not running safely. *claim on my insurance This car might even cost me my recent job, because Im not relaible with my car. Please contact me ASAP. Thank you in advance.

I was searching for a used car and came accross the the NY times used cars section. I pulled up several cars which were in my price range including a $1 care. I called and I was told that the car was being put aside for me to view. When I got there, none of the cars I printed from the internet were available. I was told that the cars were sold and that it takes 24 hrs for the computer to show that the cars were sold. I said but the sales person promised me that the car would be put aside for me.

I was told by the general manager that they do not even sell those types of cars to customers, only to mechanics and that they do not even know how they showed up on the NY times site, because they do not advertise with them. They offered me a much expensive car and even gave me a loan. When I got home, I was checking the information on the carfax report, and it showed that the last reported audometer was 122000, but on the sales receipt it stated 149000 miles.

I feel that something is wrong here and that I am somehow being ripped off. I do not know what to do, because I already signed all the papers and I do not know how to find out is something was ever wrong with the car. They could not give me the car on 5/31/2008, becuase it did not pass inspection. I wished I knew what to to so that I could stop them in case they are trying to ripp me off.

Thanks for the opportunity to vent my feelings and concerns.